Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Job Summary: We are seeking a results-driven Associate Manager to lead infrastructure operations across Network, Citrix, Backup, and Storage technologies in a 24x7 support model. This individual will also play a critical leadership role in driving AI and automation initiatives aligned with Altera's strategic vision for intelligent infrastructure operations. The ideal candidate will combine strong technical expertise, operational leadership, and a deep focus on transforming traditional IT operations through AI, machine learning, and intelligent automation. Key Responsibilities: Infrastructure Operations Management Manage daily operations for client Network, Citrix, Backup, and Storage environments within a 24x7 support model. Oversee incident, problem, change, and request management activities, ensuring adherence to SLAs and ITIL-aligned processes. Ensure infrastructure uptime, health monitoring, patching, RCA, and preventive maintenance across all client environments. Actively participate in shift handovers to ensure smooth operational continuity, accurate knowledge transfer, and seamless service delivery across all support teams. Championing the adoption of intelligent automation tools to reduce manual intervention and improve service efficiency. Leading AI-driven initiatives to enhance infrastructure operations through intelligent monitoring, automation, and self-healing capabilities. Technical Oversight Network : Oversee LAN/WAN, firewalls, switches, routers, VPNs (Cisco, Fortinet, Palo Alto). Citrix : Manage CVAD, Citrix ADC/NetScaler, StoreFront, Citrix Director, and profile management. Backup : Administer solutions such as Veeam, Commvault, and NetBackup across client estates. Storage : Manage SAN/NAS environments including NetApp, Dell EMC, and HPE platforms. Collaborate closely with support teams and clients to ensure end-to-end issue resolution. Team Leadership & 24x7 Operations Lead and manage a team of T2/T3 engineers working in rotational shifts to provide 24x7 infrastructure support. Manage staffing, shift rosters, and workload distribution for continuous coverage. Conduct regular performance reviews, coaching, and upskilling initiatives to enhance team effectiveness. Promote a culture of ownership, accountability, and service excellence. Client Engagement & Reporting Act as the operational escalation point for infrastructure services. Partner with Service Delivery Managers and client stakeholders to address service issues, improvements, and reviews. Share weekly/monthly reports on SLA performance, ticket trends, RCAs, and improvement actions. Process, Compliance & Service Improvement Ensure compliance with ITIL best practices for Incident, Change, Problem, and Configuration Management. Maintain up-to-date SOPs, runbooks, and operational documentation. Lead or support automation, optimization, and self-heal initiatives to improve operational efficiency. Ensure audit readiness, security policy compliance, and DR process adherence. Required Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. 5+ years of IT infrastructure experience, with at least 2–3 years in a leadership role managing 24x7 support teams. Strong knowledge in following areas: Network (Routing, Switching, VPN, Firewalls) Citrix (Virtual Apps & Desktops, ADC/NetScaler) Backup (Veeam, Commvault, NetBackup) Storage (NetApp, Dell EMC, HPE) Experience with ITSM tools (ServiceNow). Good understanding of monitoring platforms (SolarWinds, Logic Monitor, PRTG, etc.). Preferred Certifications: CCNA/CCNP, Citrix CCA/CCP-V, Veeam VMSP/VMTSP, ITIL Foundation, NetApp NCDA/NCIE Key Competencies: Strong leadership and communication skills. Ability to work under pressure and manage teams in a 24x7 operational support model. Strong analytical mindset with a proactive approach to service improvement. Experience in hybrid environments (on-prem + Cloud preferred). Familiarity with Automation and AIOps tools. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com
Posted 1 week ago
0 years
3 - 10 Lacs
Hyderābād
On-site
Location: Hyderabad, Telangana Time type: Full time Job level: Associate Job type: Regular Category: Information Technology ID: JR114524 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The GOC Analyst is responsible for performing technical analysis of issues and outages affecting RSM’s Core IT Systems. This role involves troubleshooting and resolving problems or, when necessary, escalating more complex issues to senior system administrators or network engineers. The analyst also researches and documents mitigation strategies while maintaining up-to-date knowledge of client technologies and their operational impact. Working in a 24x7 environment with critical uptime requirements, the GOC Analyst must effectively prioritize issue resolution. The role includes performing basic system administration tasks, such as network and system troubleshooting, and executing scripts to support operational needs. The GOC Analyst is responsible for performing technical analysis of issues and outages affecting RSM’s Core IT Systems. This role involves troubleshooting and resolving problems or, when necessary, escalating more complex issues to senior system administrators or network engineers. The analyst also researches and documents mitigation strategies while maintaining up-to-date knowledge of client technologies and their operational impact. Working in a 24x7 environment with critical uptime requirements, the GOC Analyst must effectively prioritize issue resolution. The role includes performing basic system administration tasks, such as network and system troubleshooting, and executing scripts to support operational needs. Continuously monitor servers, networks, LAN/WAN infrastructure, SD-WAN appliances, and other critical components using tools like SCOM, SolarWinds and Orion to detect anomalies, outages, and performance issues Respond promptly to alerts by troubleshooting server, network, and application issues, executing scripts if needed, and resolving or escalating incidents on a priority basis Manage support tickets through the ticketing system (ServiceNow), ensuring accurate tracking, SLA compliance, and the creation of runbooks, knowledge base articles, and incident documentation Escalate complex issues to senior engineers or specialized teams and coordinate with carriers, vendors, and service providers to resolve LAN/WAN-related incidents Work with cross-functional teams to resolve infrastructure issues and communicate with customers, end-users, and local technicians to provide updates and gather relevant information. Generate regular reports on system health, incidents, and performance trends while identifying recurring issues and recommending preventive measures Participate in scheduled maintenance, patch management, and upgrades, performing basic system administration tasks and executing troubleshooting scripts as needed Contribute to process optimization by ensuring alignment with ITIL standards and implementing best practices for incident and problem management. EDUCATION Professional Full-time Degree & Bachelor’s Degree in a related field is required. TECHNICAL SKILLS Proficient in using tools like SCOM, SolarWinds and Orion to monitor servers, network infrastructure, SD-WAN appliances, and LAN/WAN systems for performance and stability. Experienced in diagnosing and resolving server, network, and application issues through initial troubleshooting, executing scripts, and managing alerts efficiently. Skilled in managing and tracking support tickets through platforms like ServiceNow, ensuring SLA compliance and maintaining detailed documentation for each incident. Able to escalate complex issues to senior engineers while coordinating with vendors, service providers, and carriers for timely incident resolution. Competent in generating system health reports and documenting incidents, runbooks, knowledge base articles, and shift handover reports to ensure At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru
On-site
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement. At Takeda’s ICC we Unite in Diversity Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team. The Opportunity: Within our Global Network Platform team, we are looking for an experienced Sr. Network LAN/WAN/Security Engineer role . This is a Network LAN/WAN/Security Engineer role responsible for daily management of our data network infrastructure deployed globally within the Takeda enterprise. Requires an understanding of internal and external customer needs and helping them select, configure, install, manage, and maintain technology platforms that enable these customers to achieve their goals. Diversity, Equity and Inclusion Takeda is committed to fostering diversity, equity, and inclusion. Hiring decisions are based entirely on qualifications and are made regardless of gender, ethnic origin, religion, sexual orientation, age, or disability. If you are interested in this opportunity, we look forward to receiving your application via our online tool! Key Responsibilities Decision Making and Autonomy Demonstrated capacity and authority to make organizational decisions, autonomy in decision making, complexity of decisions, impact of decisions, problem solving. High levels of autonomy in making technical decisions and in problem solving related to the platform, while retaining accountability for decisions to be reviewed by architecture governance Ability to act independently and drive roadmap items and prioritization of work including efforts related to standards, blueprinting, and development of reference architectures. Platform Responsibilities / Requirements Primarily responsible for planning, designing and implementing network solutions for LAN, WAN, SDWAN, Backbone, Wireless, and Network Security technologies and integrating them into Takeda's overall network architecture and design. Broad Network Engineering and Architecture experience with significant awareness of large scale (150+ sites) LAN/WAN, SDWAN, WiFi, Network Security, Advanced BGP, Overlays, Cloud Networking and SaSE/Zero Trust architectures. Breath of knowledge across the technical domains of architecture (applications, integration, information & data, compute & storage, networking, security, etc.). Provides subject matter expertise, technical analysis and consultation on the design and implementation of all network services and network technologies. This position is responsible for designing, testing, implementing, and hands on supporting the network infrastructure. This position provides consultation and direct technical support in life cycle planning, problem management, after hours on call incidents, and operational / project support as needed. Strong understanding of end to end application performance monitoring toolset such as Netprofiler, LiveNX, Aternity, ThousandEyes, and Solarwinds. May be asked to enhance or modify monitoring dashboards to provide proactive monitoring and alerting capabilities for application delivery experience Is recognized within IT and Takeda as a Sr Engineer / SME for Design, Development, and Enablement specific to the global LAN/WAN/Security Network infrastructure, a role which cuts across business and technology domains. Helps define the technology platform designs, standards, guidelines, contributes to strategy and roadmap planning, and drives medium to large scale implementation projects. Fosters the adoption of applicable platform policies, standards, guidelines and reference / enablement materials by working closely with Network Operations, Solution Delivery, and other platform teams and key stakeholders. Appropriate level of business acumen preferably in pharmaceutical industry, primarily in terms of R&D / Clinical Trials and Commerical considerations in the Pharmaceutical industry Ability to bridge old design patterns with paradigm shifting architecture patterns in a way that covers all technical domains Stakeholder Responsibilities Ability to apply situational awareness and the application of crtitical thinking to assess tradeoffs with a bias to action to meet the needs of our business owners, customers, and other stakeholders. Understand and respond in a timeley manner to customer needs and goals, current platform capabilities, and future platform possibilities. Set customer expectations and ensure services delivered meet or exceed current and future business, customer, and stakeholder expectations. Must be able to work with IT Business Partners and Global IT teams across all business and technical domains and in all world regions Key Skills Required Bachelors degree plus CCNP Certification or equivalent experience. 5 + years of experience spanning multiple Network disciplines, including technical architecture, network management and operations. Experience on multitier architecture design with an understanding of Cloud Network Architecture providers such as AWS, Azure or GCP. Experience in preparing and reviewing HLD/ LLD documentation for Network Designs Indepth knowledge and practical experience in configuring and supporting network equipment, including routers, switches, SDWAN devices, SaSE/ZTNA, Wireless, Cloud, Backbone and Campus circuits, and firewalls, with expertise in Cisco and Palo Alto, and ZScaler network technologies. Experience in managing medium to large transformation projects, including network infrastructure upgrades and migrations is must Responsible for designing, implementing, and maintaining LAN/WAN, SDWAN/SaSE, wireless,Firewalls, Campus and backbone connectivity solutions using Cisco, Fortinet, Palo Alto, and other technologies Decision making proficiency considering factors and trade-offs such as resiliency, scalability, performance, security, and cost effectiveness. Advanced experience in configuring and supporting network routing protocols, i.e. BGP, OSPF, MPLS, Application Aware Routing etc. Experience in design and configuration of distributed Palo Alto Firewalls and Panorama troubleshooting. Should have networking experience managing complex, large scale Network infrastructures in accordance with ITSM standards and best practices. Experience in solutions architecture or engineering, with focus on designing and implementing robust and scalable network solutions Preferred Qualifications Experience working in a highly regulated life sciences environment strongly preferred. Agile, SDLC, and DevOps Tools & Methodologies (e.g., SAFe, CI/CD, Jira) Familiarity with infrastructure as code (IaC), modern architectural patterns, and site reliability engineering (SRE) concepts, with a commitment to automation and DevOps principles. Ability to work in a rapidly changing environment with high quality deliverables. Exposure to multiple, diverse technologies and application processing environments in a globally distributed organization. WHAT TAKEDA CAN OFFER YOU: Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people. At Takeda, you take the lead on building and shaping your own career. Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth. BENEFITS: It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are: Competitive Salary + Performance Annual Bonus Flexible work environment, including hybrid working Comprehensive Healthcare Insurance Plans for self, spouse, and children Group Term Life Insurance and Group Accident Insurance programs Employee Assistance Program Broad Variety of learning platforms Diversity, Equity, and Inclusion Programs Reimbursements – Home Internet & Mobile Phone Employee Referral Program Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days) ABOUT ICC IN TAKEDA: Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day. As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization. #Li-Hybrid Locations IND - Bengaluru Worker Type Employee Worker Sub-Type Regular Time Type Full time
Posted 1 week ago
0 years
9 - 11 Lacs
Bengaluru
On-site
At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We're looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you're looking to build your career with an exceptional team, you've come to the right place. Join SolarWinds and grow with us! Position Overview: We are seeking an experienced Staff Engineer to join our Observability Platform team. In this role, you'll provide technical leadership in your team while driving architectural decisions that shape the future of how companies understand and monitor their distributed systems. The ideal candidate will have a strong background in building and scaling observability systems, and experience with cloud infrastructure, distributed systems, and high-scale data processing. Key Responsibilities: Architect and Design: large, complex projects in our observability platform from technical design to implementation and launch, focusing on scalability, reliability, and real-time data processing capabilities. Development: Design and implement complex distributed systems that handle high-scale telemetry data ingestion and analysis using technologies like Kotlin, Go, SQL/NoSQL databases, and cloud-native infrastructure. Mentorship and Leadership: Lead significant technical projects, making critical decisions that influence project outcomes. Drive code reviews and work with the team members on better outcomes. Innovation: Identify and pilot new technologies or methodologies to improve efficiency and effectiveness. Mentorship: Experience mentoring senior engineers and guiding their team through complex decisions. Communication & Collaboration: Strong ability to articulate complex technical concepts to various audiences and collaborate across teams, influencing without direct authority. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
Posted 1 week ago
5.0 - 10.0 years
3 - 7 Lacs
Navi Mumbai
Work from Office
Job Role: Tools Support L2 Experience: 5 Years Experience on Summit & solarwinds Exp 5 yrs Tech / B.E/ Technical Grads. We are looking for a skilled professional with 5-10 years of experience to join our team as a Tools Support L2 specialist in CMS IT Services Private Limited, located in the BPO/Call Centre industry. Roles and Responsibility Provide technical support and troubleshoot tools-related issues. Collaborate with cross-functional teams to resolve complex problems. Develop and implement process improvements to enhance tool performance. Analyze data and metrics to identify trends and areas for improvement. Train and guide junior team members on tool usage and best practices. Participate in quality assurance activities to ensure high-quality deliverables. Job Requirements Strong understanding of tools and technologies used in the BPO/Call Centre industry. Excellent problem-solving skills and attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with incident management and problem resolution processes. Familiarity with industry-standard protocols and procedures.
Posted 1 week ago
5.0 years
4 - 7 Lacs
Bengaluru
Remote
About the Role We are seeking an experienced Database Optimizer with a strong track record of improving database performance, scalability, and reliability. You will be responsible for analyzing and fine-tuning complex databases to ensure efficient data access and robust system performance. ️ Key Responsibilities Monitor, analyze, and optimize database performance metrics Identify and resolve complex query bottlenecks and database design issues Design and implement advanced indexing, partitioning, and storage strategies Collaborate with development, DevOps, and architecture teams to optimize database infrastructure Develop and maintain backup, recovery, and disaster recovery procedures Write, review, and optimize complex SQL queries, stored procedures, and scripts Ensure database security, compliance, and best practices are maintained Provide mentoring and guidance to junior DBAs and developers ✅ Qualifications & Skills Bachelor’s degree in Computer Science, IT, or related discipline Minimum 5 years experience in database optimization and performance tuning Expertise in relational databases such as MySQL, PostgreSQL, Oracle, or SQL Server Strong skills in SQL query optimization, indexing, partitioning, and database profiling tools Experience with database monitoring tools (e.g., New Relic, SolarWinds, Datadog) Deep understanding of database architecture, security, and compliance standards Excellent troubleshooting and problem-solving skills What We Offer Competitive salary and comprehensive benefits Opportunities for professional growth and certification Supportive and innovative work environment Flexible working hours and remote work options (if applicable) Job Category: Software Job Type: Full Time Job Location: Bangalore
Posted 1 week ago
0 years
2 - 3 Lacs
Ahmedabad
On-site
Job Summary: The Level 2 Network Administrator is responsible for supporting and maintaining the organization's network infrastructure. This includes troubleshooting escalated network issues, monitoring performance, configuring hardware, and assisting in network upgrades to ensure high availability and security. Key Responsibilities: Troubleshoot and resolve escalated network issues (LAN, WAN, Wi-Fi, VPN, firewalls). Perform network monitoring and analyze performance metrics using tools like SolarWinds, PRTG, or similar. Configure and maintain routers, switches, firewalls, and access points. Assist with implementing network upgrades and patch management. Manage user access, VLANs, and IP address allocation. Work closely with L1 support and escalate complex issues as needed. Maintain network documentation and diagrams. Required Skills: Strong understanding of TCP/IP, DNS, DHCP, VPN, and VLANs. Hands-on experience with Cisco, Juniper, Fortinet, or similar network hardware. Familiarity with network monitoring tools and ticketing systems. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Application Question(s): What is Your Current CTC? What is your Expected CTC? What is your Notice Period? Education: Bachelor's (Preferred) Work Location: In person
Posted 1 week ago
0 years
4 - 6 Lacs
Ahmedabad
On-site
About the role The L1 NOC Engineer is responsible for 24/7 monitoring of IT infrastructure, responding to alerts, performing basic troubleshooting, escalating issues based on defined SOPs, maintaining incident logs, and ensuring SLA adherence. They will work in shifts and coordinate with L2/L3 teams for issue resolution. Here’s What You’ll Do in This Role Basic knowledge of networking (TCP/IP, DNS, DHCP). Basic understanding of Security. Experience using any ticketing platform (Jira, Freshservice, ServiceNow, etc.). Understanding of monitoring tools (e.g., Zabbix, SolarWinds, Nagios), Experience with Windows/Linux OS basics, Incident/ticket logging (e.g., Jira, ServiceNow), Good communication and documentation skills, Willingness to work in shifts. Optional Skills Basic scripting knowledge (Shell, PowerShell) Exposure to cloud monitoring (AWS/Azure) Familiarity with ITIL processes
Posted 1 week ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The GOC Analyst is responsible for performing technical analysis of issues and outages affecting RSM’s Core IT Systems. This role involves troubleshooting and resolving problems or, when necessary, escalating more complex issues to senior system administrators or network engineers. The analyst also researches and documents mitigation strategies while maintaining up-to-date knowledge of client technologies and their operational impact. Working in a 24x7 environment with critical uptime requirements, the GOC Analyst must effectively prioritize issue resolution. The role includes performing basic system administration tasks, such as network and system troubleshooting, and executing scripts to support operational needs. The GOC Analyst is responsible for performing technical analysis of issues and outages affecting RSM’s Core IT Systems. This role involves troubleshooting and resolving problems or, when necessary, escalating more complex issues to senior system administrators or network engineers. The analyst also researches and documents mitigation strategies while maintaining up-to-date knowledge of client technologies and their operational impact. Working in a 24x7 environment with critical uptime requirements, the GOC Analyst must effectively prioritize issue resolution. The role includes performing basic system administration tasks, such as network and system troubleshooting, and executing scripts to support operational needs. Continuously monitor servers, networks, LAN/WAN infrastructure, SD-WAN appliances, and other critical components using tools like SCOM, SolarWinds and Orion to detect anomalies, outages, and performance issues Respond promptly to alerts by troubleshooting server, network, and application issues, executing scripts if needed, and resolving or escalating incidents on a priority basis Manage support tickets through the ticketing system (ServiceNow), ensuring accurate tracking, SLA compliance, and the creation of runbooks, knowledge base articles, and incident documentation Escalate complex issues to senior engineers or specialized teams and coordinate with carriers, vendors, and service providers to resolve LAN/WAN-related incidents Work with cross-functional teams to resolve infrastructure issues and communicate with customers, end-users, and local technicians to provide updates and gather relevant information. Generate regular reports on system health, incidents, and performance trends while identifying recurring issues and recommending preventive measures Participate in scheduled maintenance, patch management, and upgrades, performing basic system administration tasks and executing troubleshooting scripts as needed Contribute to process optimization by ensuring alignment with ITIL standards and implementing best practices for incident and problem management. EDUCATION Professional Full-time Degree & Bachelor’s Degree in a related field is required. Technical Skills Proficient in using tools like SCOM, SolarWinds and Orion to monitor servers, network infrastructure, SD-WAN appliances, and LAN/WAN systems for performance and stability. Experienced in diagnosing and resolving server, network, and application issues through initial troubleshooting, executing scripts, and managing alerts efficiently. Skilled in managing and tracking support tickets through platforms like ServiceNow, ensuring SLA compliance and maintaining detailed documentation for each incident. Able to escalate complex issues to senior engineers while coordinating with vendors, service providers, and carriers for timely incident resolution. Competent in generating system health reports and documenting incidents, runbooks, knowledge base articles, and shift handover reports to ensure At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.
Posted 1 week ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
We are seeking an experienced Infrastructure Consultant to lead the assessment, design, deployment, and optimization of complex enterprise IT infrastructures. The ideal candidate will have strong hands-on expertise in virtualization, networking, cloud platforms, and automation, with a proven track record of ensuring infrastructure resilience, operational efficiency, and compliance with industry best practices. Key Responsibilities: Assess current infrastructure architecture and recommend improvements for scalability, performance, and security. Design and implement enterprise virtualization solutions using VMware and Hyper-V . Lead advanced networking configuration and troubleshooting including routing, switching, VLANs , VPNs , and Cisco IOS administration. Plan and execute infrastructure solutions in AWS and/or Azure , especially within IaaS and PaaS environments. Automate infrastructure deployment and configuration using Terraform , Ansible , PowerShell , and Bash scripting. Establish and maintain monitoring and diagnostics using tools such as SolarWinds , Splunk , or similar platforms. Develop and maintain robust Disaster Recovery (DR) and Business Continuity Plans (BCP) , including RPO and RTO definitions and automation of backup and recovery processes. Collaborate with cross-functional teams to ensure alignment of infrastructure with business needs and compliance standards. Prepare technical documentation, architectural diagrams, and operational procedures. Core Technical Skills: Virtualization: VMware, Hyper-V Networking: Advanced routing/switching, VLANs, VPNs, Cisco IOS (preferably CCNP-level ) Cloud Platforms: AWS or Azure (IaaS/PaaS design & operations) Automation & Scripting: Terraform, Ansible, PowerShell, Bash Monitoring & Diagnostics: SolarWinds, Splunk, or equivalents Disaster Recovery/BCP: RPO/RTO planning, backup and recovery automation Preferred Certifications: CCNP Enterprise (Cisco) AWS Certified Solutions Architect – Associate or Azure Solutions Architect Expert ITIL v4 Foundation
Posted 1 week ago
7.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Your Role: We are looking for an experienced Staff Software Engineer to join our Database Engineering organization. This team is responsible for the development and maintenance of a suite of industry-leading database performance monitoring and related applications. This position is ideal for individuals with extensive experience in .NET development, building enterprise solutions architected for high scale, reliability, security, and performance. You should be excited to work with multiple tech stacks, solving complex problems across various products and platforms. In this role, you will collaborate with cross-functional teams to enhance our existing solutions and define the future of our database capabilities on our new Full Stack Observability SaaS platform. Your Impact: Lead the end-to-end design, development, and implementation of complex features for both cloud and on-premise environments. Provide technical leadership and mentor other engineers in best practices for .NET development, architecture, and system design. Work closely with product managers and stakeholders to understand business requirements and translate them into scalable and secure software solutions. Drive architectural discussions, ensuring alignment with overall platform strategy and business objectives. Write clean, efficient, and maintainable code, adhering to industry best practices. Perform code reviews, participate in pair programming, and foster a collaborative development culture. Work across tech stacks, including back-end, front-end, and service development. Debug, troubleshoot, and optimize existing systems to enhance performance, scalability, and reliability. Maintain technical documentation for architecture, solutions, and best practices. Ensure security, compliance, and reliability in all software implementations. Drive continuous improvement through process optimization, automation, and efficient resource utilization. Your Experience: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. 7+ years of software development experience, with expert-level knowledge in: Microsoft .NET/.NET Core, C#, ASP.NET/ASP.NET Core SQL Server (or comparable relational database) development, including schema design and performance tuning. Experience with front-end web technologies (REST, TypeScript/React, GraphQL) is a plus. Experience with WPF/WinForms is a plus. Strong knowledge of cloud services (AWS, Azure) and containerization technologies (Docker, Kubernetes). Hands-on experience with microservices architecture and distributed systems. Familiarity with DevOps best practices, including CI/CD pipelines and automated deployments. Strong problem-solving skills and the ability to troubleshoot complex systems. Excellent communication and collaboration skills, with the ability to work effectively across teams. Experience working in Agile environments, using tools like JIRA or Azure DevOps. This is an exciting opportunity to be part of a high-impact team, driving the next generation of database performance monitoring solutions and contributing to innovative SaaS platform development. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
Posted 1 week ago
0.0 years
0 Lacs
Hyderabad, Telangana
On-site
Location: Hyderabad, Telangana Time type: Full time Job level: Associate Job type: Regular Category: Information Technology ID: JR114524 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The GOC Analyst is responsible for performing technical analysis of issues and outages affecting RSM’s Core IT Systems. This role involves troubleshooting and resolving problems or, when necessary, escalating more complex issues to senior system administrators or network engineers. The analyst also researches and documents mitigation strategies while maintaining up-to-date knowledge of client technologies and their operational impact. Working in a 24x7 environment with critical uptime requirements, the GOC Analyst must effectively prioritize issue resolution. The role includes performing basic system administration tasks, such as network and system troubleshooting, and executing scripts to support operational needs. The GOC Analyst is responsible for performing technical analysis of issues and outages affecting RSM’s Core IT Systems. This role involves troubleshooting and resolving problems or, when necessary, escalating more complex issues to senior system administrators or network engineers. The analyst also researches and documents mitigation strategies while maintaining up-to-date knowledge of client technologies and their operational impact. Working in a 24x7 environment with critical uptime requirements, the GOC Analyst must effectively prioritize issue resolution. The role includes performing basic system administration tasks, such as network and system troubleshooting, and executing scripts to support operational needs. Continuously monitor servers, networks, LAN/WAN infrastructure, SD-WAN appliances, and other critical components using tools like SCOM, SolarWinds and Orion to detect anomalies, outages, and performance issues Respond promptly to alerts by troubleshooting server, network, and application issues, executing scripts if needed, and resolving or escalating incidents on a priority basis Manage support tickets through the ticketing system (ServiceNow), ensuring accurate tracking, SLA compliance, and the creation of runbooks, knowledge base articles, and incident documentation Escalate complex issues to senior engineers or specialized teams and coordinate with carriers, vendors, and service providers to resolve LAN/WAN-related incidents Work with cross-functional teams to resolve infrastructure issues and communicate with customers, end-users, and local technicians to provide updates and gather relevant information. Generate regular reports on system health, incidents, and performance trends while identifying recurring issues and recommending preventive measures Participate in scheduled maintenance, patch management, and upgrades, performing basic system administration tasks and executing troubleshooting scripts as needed Contribute to process optimization by ensuring alignment with ITIL standards and implementing best practices for incident and problem management. EDUCATION Professional Full-time Degree & Bachelor’s Degree in a related field is required. TECHNICAL SKILLS Proficient in using tools like SCOM, SolarWinds and Orion to monitor servers, network infrastructure, SD-WAN appliances, and LAN/WAN systems for performance and stability. Experienced in diagnosing and resolving server, network, and application issues through initial troubleshooting, executing scripts, and managing alerts efficiently. Skilled in managing and tracking support tickets through platforms like ServiceNow, ensuring SLA compliance and maintaining detailed documentation for each incident. Able to escalate complex issues to senior engineers while coordinating with vendors, service providers, and carriers for timely incident resolution. Competent in generating system health reports and documenting incidents, runbooks, knowledge base articles, and shift handover reports to ensure At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka
On-site
At Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet. People join Takeda because they share in our purpose. And they stay because we’re committed to an inclusive, safe and empowering work environment that offers exceptional experiences and opportunities for everyone to pursue their own ambitions. Job ID R0158128 Date posted 07/21/2025 Location Bengaluru, Karnataka I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’sPrivacy Noticeand Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement. At Takeda’s ICC we Unite in Diversity Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team. The Opportunity: Within our Global Network Platform team, we are looking for an experienced Sr. Platform Owner – Network LAN/WAN/Security . This is a Sr. Platform Owner – Network LAN/WAN/Security . Responsible for daily management of our data network infrastructure deployed globally within the Takeda enterprise. Requires an understanding of internal and external customer needs and helping them select, configure, install, manage, and maintain technology platforms that enable these customers to achieve their goals. Key Responsibilities Decision Making and Autonomy Demonstrated capacity and authority to make organizational decisions, autonomy in decision making, complexity of decisions, impact of decisions, problem solving. High levels of autonomy in making technical decisions and in problem solving related to the platform, while retaining accountability for decisions to be reviewed by architecture governance Ability to act independently and drive roadmap items and prioritization of work including efforts related to standards, blueprinting, and development of reference architectures. Platform Responsibilities / Requirements Primarily responsible for planning, designing and implementing network solutions for LAN, WAN, SDWAN, Backbone, Wireless, and Network Security technologies and integrating them into Takeda's overall network architecture and design. Broad Network Engineering and Architecture experience with significant awareness of large scale (150+ sites) LAN/WAN, SDWAN, WiFi, Network Security, Advanced BGP, Overlays, Cloud Networking and SaSE/Zero Trust architectures. Breath of knowledge across the technical domains of architecture (applications, integration, information & data, compute & storage, networking, security, etc.). Provides subject matter expertise, technical analysis and consultation on the design and implementation of all network services and network technologies. This position is responsible for designing, testing, implementing, and hands on supporting the network infrastructure. This position provides consultation and direct technical support in life cycle planning, problem management, after hours on call incidents, and operational / project support as needed. Strong understanding of end to end application performance monitoring toolset such as Netprofiler, LiveNX, Aternity, ThousandEyes, and Solarwinds. May be asked to enhance or modify monitoring dashboards to provide proactive monitoring and alerting capabilities for application delivery experience Is recognized within IT and Takeda as a Sr Engineer / SME for Design, Development, and Enablement specific to the global LAN/WAN/Security Network infrastructure, a role which cuts across business and technology domains. Helps define the technology platform designs, standards, guidelines, contributes to strategy and roadmap planning, and drives medium to large scale implementation projects. Fosters the adoption of applicable platform policies, standards, guidelines and reference / enablement materials by working closely with Network Operations, Solution Delivery, and other platform teams and key stakeholders. Appropriate level of business acumen preferably in pharmaceutical industry, primarily in terms of R&D / Clinical Trials and Commerical considerations in the Pharmaceutical industry Ability to bridge old design patterns with paradigm shifting architecture patterns in a way that covers all technical domains Stakeholder Responsibilities Ability to apply situational awareness and the application of crtitical thinking to assess tradeoffs with a bias to action to meet the needs of our business owners, customers, and other stakeholders. Understand and respond in a timeley manner to customer needs and goals, current platform capabilities, and future platform possibilities. Set customer expectations and ensure services delivered meet or exceed current and future business, customer, and stakeholder expectations. Must be able to work with IT Business Partners and Global IT teams across all business and technical domains and in all world regions Key Skills Required Bachelors degree plus CCNP Certification or equivalent experience. 5 + years of experience spanning multiple Network disciplines, including technical architecture, network management and operations. Experience on multitier architecture design with an understanding of Cloud Network Architecture providers such as AWS, Azure or GCP. Experience in preparing and reviewing HLD/ LLD documentation for Network Designs Indepth knowledge and practical experience in configuring and supporting network equipment, including routers, switches, SDWAN devices, SaSE/ZTNA, Wireless, Cloud, Backbone and Campus circuits, and firewalls, with expertise in Cisco and Palo Alto, and ZScaler network technologies. Experience in managing medium to large transformation projects, including network infrastructure upgrades and migrations is must Responsible for designing, implementing, and maintaining LAN/WAN, SDWAN/SaSE, wireless,Firewalls, Campus and backbone connectivity solutions using Cisco, Fortinet, Palo Alto, and other technologies Decision making proficiency considering factors and trade-offs such as resiliency, scalability, performance, security, and cost effectiveness. Advanced experience in configuring and supporting network routing protocols, i.e. BGP, OSPF, MPLS, Application Aware Routing etc. Experience in design and configuration of distributed Palo Alto Firewalls and Panorama troubleshooting. Should have networking experience managing complex, large scale Network infrastructures in accordance with ITSM standards and best practices. Experience in solutions architecture or engineering, with focus on designing and implementing robust and scalable network solutions Preferred Qualifications Experience working in a highly regulated life sciences environment strongly preferred. Agile, SDLC, and DevOps Tools & Methodologies (e.g., SAFe, CI/CD, Jira) Familiarity with infrastructure as code (IaC), modern architectural patterns, and site reliability engineering (SRE) concepts, with a commitment to automation and DevOps principles. Ability to work in a rapidly changing environment with high quality deliverables. Exposure to multiple, diverse technologies and application processing environments in a globally distributed organization. WHAT TAKEDA CAN OFFER YOU: Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people. At Takeda, you take the lead on building and shaping your own career. Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth. BENEFITS: It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are: Competitive Salary + Performance Annual Bonus Flexible work environment, including hybrid working Comprehensive Healthcare Insurance Plans for self, spouse, and children Group Term Life Insurance and Group Accident Insurance programs Employee Assistance Program Broad Variety of learning platforms Diversity, Equity, and Inclusion Programs Reimbursements – Home Internet & Mobile Phone Employee Referral Program Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days) ABOUT ICC IN TAKEDA: Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day. As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization. #Li-Hybrid Locations IND - Bengaluru Worker Type Employee Worker Sub-Type Regular Time Type Full time
Posted 1 week ago
10.0 years
0 Lacs
Chandigarh, India
On-site
Responsibilities • Design and develop scalable, secure, and high-performance network architectures (LAN, WAN, WLAN, SD-WAN, VPN, Firewalls & Cloud Networking). • Manage firewalls, routers, switches, load balancers, and wireless infrastructure. • Perform network modelling, analysis, and planning. • Troubleshoot and resolve high-level network and performance issues for Managed Services Customers. • Provide network advisory services to Oreta managed services customers. • Maintain a strong understanding of the Oreta Network portfolio to support in the planning and delivery of services including patch management, escalations and continuous improvement. • Complete any required training and where applicable associated certifications • Maintaining high customer satisfaction. • Monitor the ticket queues/project cutovers and review technical correctness, driving and implementing the same as per target timelines. • Use operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments • Evaluate new technologies and make recommendations for improvements or upgrades. • Working on the Network automation and optimization. • Develop and maintain network documentation, diagrams, and SOPs. • Collaborate with security, infrastructure, and application teams. • Ensure compliance with security policies and best practices. • Mentor junior network engineers and provide technical leadership. Essential Criteria • 10+ years relevant industry experience • Minimum of 5+ years of hands-on experience in designing, implementing, and maintaining enterprise-level network infrastructure. • Certifications such as CCNP, PCNSA, NSE 5 / NSE 6 or equivalent are highly desirable. • Proven experience with Cisco, Fortinet, Palo Alto or other major network hardware vendors. • Ability to resolve complex network issues across LAN, WAN, and cloud environments. • Strong knowledge of routing and switching protocols (BGP, OSPF, EIGRP, STP, VLANs). • Proficiency in firewall technologies and VPNs (e.g., Palo Alto, Fortinet). • Experience with SD-WAN, ZTNA, and network segmentation. • Experience with network monitoring and diagnostic tools (e.g., SolarWinds, Wireshark, LogicMonitor). • Solid understanding of IP addressing, subnetting, and DNS/DHCP. • Strong analytical and troubleshooting skills, especially in high-pressure or outage scenarios. • Strong documentation skills for network diagrams, configurations, and procedures. • Willingness to participate in an on-call rotation and occasional after-hours maintenance windows.
Posted 1 week ago
7.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Reference ID R180668 Updated 07/10/2025 Discipline Engineering India Chennai N/A What’s The Role As an OT Security Engineer, you are tasked with protecting industrial control systems (ICS) and critical infrastructure from cyber threats. Your responsibilities include conducting risk assessments, implementing security measures, responding to security incidents, and ensuring compliance with Shell and industry standards to maintain secure OT operations. Your role is part of the Technical Asset Support (TAS) team but primarily supports Shell Terminals globally within the Trading & Supply (T&S) organization. The role involves mostly remote support, with some time overlaps required for the respective assets. You will collaborate closely with Global/Regional ICE Leads, Facilities Engineers, Site Focal Points, and other members of the T&S organization, including vendors and contractors, to effectively deliver the OT Security scope. What You’ll Be Doing Ensure compliance with relevant Industrial and Shell’s policies & standards. (Data privacy/protection, HSSE&SP, DEP, AMS processes & others). Regularly review and update Terminals’ Operating Manual, Procedures and work instructions. Close punch list items post OT Framework implementation activities across all Terminals. Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats. Develop Dashboards for all terminals for monthly compliance monitoring. Assist in managing the MOC processes for changes to OT systems, including MOC creation, approvals, implementation, and close-out processes. Execute the annual LOD1 assessments in close collaboration with the Terminal Managers and Terminal OT SFPs. Develop and maintain a System Life Cycle & Obsolescence plan for the Terminals. Provide first line of support for alarm monitoring to detect unusual activities and potential threats. Support Secure PCD related activities. Execute, onboard and maintain the nodes/devices on Solarwinds for all the Shell Terminals. Lead and drive Continuous Improvements initiatives in OT Security deliveries in all Assets. What You Bring Bachelor’s Degree in Instrumentation & Control engineering, Electronics Engineering, Mechatronics Engineering or equivalent. At least 7 years experience in the field of Control & Automation in Oil & Gas/Petrochemicals industry or similar environment, in either Maintenance, Engineering or Projects engineering support. Working knowledge of Cybersecurity/PCD integrity management in Oil & Gas Industry. Well versed in ISA/IEC 62243 standards. Sound technical knowledge and working experience Controls & Automation with working experience in control systems (DCS, IPS, local panels etc.), auxiliaries and interfaces systems (e.g. serial link cable, Modbus, Profibus, FF etc.) Sound knowledge in Process Safety fundamentals, with working experience managing risks in an operational environment and/or in projects. Excellent team working skills, a 'can-do' attitude, and readiness to stretch personal and business goals. Strong communication, presentation, and interpersonal skills, with high self-motivation, performance drive, customer focus, and stakeholder engagement. A finisher who delivers against targets and deadlines, continuously seeks to simplify work processes, and is highly motivated to drive initiatives and manage changes. The OT Security team is newly established within TAS, where the challenge would be to remotely support multiple stakeholders across all Terminals seamlessly. What We Offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes.
Posted 1 week ago
3.0 years
0 Lacs
Coimbatore, Tamil Nadu, India
Remote
The Opportunity Avantor is looking for a dynamic, forward-thinking, and experienced Sr. Engineer - Global Networking, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation – let’s talk! Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Description Helps design, document, build, deploy and support complex compute solutions in support of enterprise application development and production teams. Identifies and recommends configuration improvements, process improvements, automation opportunities, and upcoming technologies. Provides next level of support, training and mentors for administration team members. Configures disaster recovery software for local and global DR scenarios. Collaborates with other teams to resolve technical problems. Works with manager to resolve client issues. Helps configure and migrate clients to public cloud services. Plans, schedules and installs system upgrades and patches. Adheres to and complies with company change management processes. Supports manager in streamlining processes for enterprise level service delivery. Integration of new technologies to improve service offerings and better support the business. Performs other duties as assigned Experience with unified computing solutions (Cisco UCS) is a plus Experience supporting VMWare clusters, experience creating VMWare clusters is a plus Experience configuring and troubleshooting backup solutions, TSM is a plus Experience with storage platforms, including SAN and NAS Experience with VDI/Citrix is a plus Experience with agile development is a plus MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance) Network Monitoring: Monitor the Network health of Data Centers, high priority sites and remote Avantor sites. Network operations: Work closely with multiple internal teams and end users in resolving any network issues reported globally. Work with vendor: Work with Internet Service providers and data center management teams in monitoring, resolving and following up on issues reported. Handle Escalation: Take care of escalations from the Level 1 teams. Network Standard: Be a lead in analyzing the current network setup and improve them to meet the standards. Next-Gen Network: Utilize the Network Expertise in improvising the Avantor`s Network Infrastructure to be next-gen. Lead Technical Support: Optimize and make a positive employee support experience. Partner with Security & Compliance: Drive core security and compliance projects to ensure we're protecting our information assets Excel at communication: Be a clear & timely communicator to our associates & leadership, about the state and strategy of Core IT Services & Operations QUALIFICATIONS (Education/Training, Experience And Certifications) Bachelor’s degree or equivalent experience Minimum 3 years’ experience working with information technology, with emphasis on wide area data networks Experience in large network environments (more than 1,000 employees & 50+ sites). Experience dealing directly with major telecommunication carrier(s) and outsourcing service provider(s) Familiarity with wide area data network environment is a plus. CCNA or other advanced network and infrastructure professional certifications preferred KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently) Skills: Thorough understanding of technology as it relates to telecommunications & data communications, data centers, network architecture, security, and troubleshooting. Must have worked on Monitoring and Supporting internal/external customer networks. Must have excellent troubleshooting skill. Good experience with Networking products of Cisco, F5, Palo Alto, Viptela, Meraki, and Aruba. Very good understanding of service provider and telecommunications carrier business. Good experience with Monitoring tools such as SolarWinds, and IP address Management. Good communication skill required to work with internal/external customers of Avantor. Additional qualities: Desire to focus on and please the customer, ability to understand requests from the customer’s point of view Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd Party Non-solicitation Policy By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation
Posted 1 week ago
1.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Role NOC/Command Center (Specialist/Associate – Relevant Exp: 1 Year to 5 years) Job Responsibilities Monitoring & L1.5 troubleshooting & resolution for Infrastructure and application related issues as per knowledge articles. Initial triage of incidents related to Infrastructure (network – router, switch, Meraki devices, access points, SDWAN ;server – Windows & Linux etc.) & application issues using knowledge articles. Work on service requests (network device onboarding & offboarding, certificate management, alert enablement in SolarWinds etc.) following the documented process. Perform health check activities and monitor performances of infrastructure components & applications. Responding & resolving incidents within SLA Making inbound & outbound calls with ISP & onsite tech team. Engage third parties (as required) to support resolution for Supplier Services Engage other technical teams to support resolution for supplier services. Keep the incident updated as per discovery or end user information on real time basis. Monitoring the volume of Incidents, Incident resolution, pending Incidents, complaints, and escalations. Validating the accuracy of incident/Service request submitted by Service desk to ensure categorization, prioritization and configuration item are accurate. Initiate the technical bridge upon Major Incident declaration and provide update on the bridge to all stakeholders. Send email communications and notifications during major incident bridges. Engage Incident commander/ supervisor/on call manager. Confirmation with end users/technical teams for issue resolution and update all stakeholders on technical bridge. Create problem tickets & outage records for major incidents. For P1/P2 incidents, where vendor is involved, ensuring that Incident being addressed by the vendor is actively managed and that the vendor provides timely resolution. Must be willing to work in shifts, provide hand-over to next shift, send business readiness checklist Key Skills and Experience: Hands-on experience on at least 1 ITSM tool (ServiceNow, Remedy, etc.,). Proven verbal and written communication skills, which will be key in driving customer communication during critical events. Demonstrating proficiencies in at least one of the technology domains (preferably network). Proven understanding of ITIL framework Experience working in Managed services environment providing application support, with strong knowledge on IT Service Management (ITSM) process including incident, request, and problem management. ITIL 4 certification is a plus
Posted 1 week ago
1.0 years
0 Lacs
Andhra Pradesh, India
On-site
At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Role NOC/Command Center (Specialist/Associate – Relevant Exp: 1 Year to 5 years) Job Responsibilities Monitoring & L1.5 troubleshooting & resolution for Infrastructure and application related issues as per knowledge articles. Initial triage of incidents related to Infrastructure (network – router, switch, Meraki devices, access points, SDWAN ;server – Windows & Linux etc.) & application issues using knowledge articles. Work on service requests (network device onboarding & offboarding, certificate management, alert enablement in SolarWinds etc.) following the documented process. Perform health check activities and monitor performances of infrastructure components & applications. Responding & resolving incidents within SLA Making inbound & outbound calls with ISP & onsite tech team. Engage third parties (as required) to support resolution for Supplier Services Engage other technical teams to support resolution for supplier services. Keep the incident updated as per discovery or end user information on real time basis. Monitoring the volume of Incidents, Incident resolution, pending Incidents, complaints, and escalations. Validating the accuracy of incident/Service request submitted by Service desk to ensure categorization, prioritization and configuration item are accurate. Initiate the technical bridge upon Major Incident declaration and provide update on the bridge to all stakeholders. Send email communications and notifications during major incident bridges. Engage Incident commander/ supervisor/on call manager. Confirmation with end users/technical teams for issue resolution and update all stakeholders on technical bridge. Create problem tickets & outage records for major incidents. For P1/P2 incidents, where vendor is involved, ensuring that Incident being addressed by the vendor is actively managed and that the vendor provides timely resolution. Must be willing to work in shifts, provide hand-over to next shift, send business readiness checklist Key Skills and Experience: Hands-on experience on at least 1 ITSM tool (ServiceNow, Remedy, etc.,). Proven verbal and written communication skills, which will be key in driving customer communication during critical events. Demonstrating proficiencies in at least one of the technology domains (preferably network). Proven understanding of ITIL framework Experience working in Managed services environment providing application support, with strong knowledge on IT Service Management (ITSM) process including incident, request, and problem management. ITIL 4 certification is a plus
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
delhi
On-site
We are seeking Site Reliability Engineers to oversee critical cloud infrastructure for our global clients. Your role involves maintaining, enhancing, and ensuring seamless continuity across multiple production environments. Responsibilities: Your core responsibilities include: - Monitoring system availability and ensuring overall system health. - Providing proactive insights on system health and recommending optimizations to prevent future issues. - Developing software and systems to manage platform infrastructure and applications. - Enhancing reliability, quality, and time-to-market for our cloud and on-premises software solutions. - Optimizing system performance to meet evolving customer needs and drive continual innovation. - Offering primary operational support and engineering for large-scale distributed infrastructure and related applications. Requirements: This is a deeply technical role focused on enhancing and maintaining production systems. We will evaluate candidates based on the following criteria: - 5+ years of experience in supporting large-scale infrastructure and cloud systems. - Proficiency in gathering and analyzing metrics for performance tuning and issue resolution. - Collaboration with development teams to enhance services through rigorous testing and release processes. - Involvement in system design consulting, platform management, and capacity planning. - Creation of sustainable systems and services through automation. - Balancing feature development speed and reliability with defined service level objectives. Technical Requirements: - Proficiency in automation technologies, particularly Terraform or Ansible. - Strong knowledge of Linux, MySQL, and scripting languages like Bash and Python. - Experience in maintaining on-premises cloud solutions such as OpenStack, Cloud Stack, etc. - Expertise in containers and container orchestration using Kubernetes. - Familiarity with monitoring systems like Prometheus, Nagios, etc., and implementing predictive analysis. - Extensive experience in maintaining high-availability systems and ensuring business continuity. - Solid understanding of distributed systems, storage, networking, SDN, and SDS. Bonus Attributes: - Familiarity with Cloud Stack, Citrix CloudPlatform, and related roles. - Experience in data centers or ISPs in a similar capacity. - Knowledge of GPU-based systems and virtualization techniques. - Background in supporting AI/ML workloads.,
Posted 1 week ago
7.0 - 11.0 years
40 - 45 Lacs
Noida, Ahmedabad, Chennai
Work from Office
Dear Candidate, We are looking for a skilled Cloud DevOps Engineer to automate, deploy, and manage cloud infrastructure. If you have expertise in AWS, CI/CD pipelines, and Infrastructure as Code (IaC), wed love to hear from you! Key Responsibilities: Design and implement cloud-based DevOps solutions. Automate infrastructure provisioning using Terraform, Ansible, or CloudFormation. Manage CI/CD pipelines for application deployment. Monitor system performance, security, and reliability. Optimize cloud resources for cost efficiency and scalability. Troubleshoot and resolve production issues in cloud environments. Required Skills & Qualifications: Hands-on experience with AWS, Azure, or Google Cloud. Expertise in CI/CD tools (Jenkins, GitLab CI, ArgoCD). Strong scripting skills (Python, Bash, PowerShell). Knowledge of Kubernetes, Docker, and container orchestration. Familiarity with logging and monitoring tools (Prometheus, Grafana, ELK). Soft Skills: Strong analytical and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies
Posted 1 week ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Business Unit: Cubic Corporation Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: 24/7 shifts Model and working from the office* Job Summary: Looking for sound technical knowledge on both Oracle and SQL Server database administration with experience handling multiple projects and deliverables. Essential Job Duties and Responsibilities: Day-to-day operations management of Oracle/SQL-related incidents, changes, Problems, and service requests. Install, maintain, and support the databases along with Oracle Golden Gate replication of both Oracle/SQL servers. Resolution or escalation of incidents and service requests within Service Level Agreements (SLA). Management of Database change communications and procedures within the Cubic change control framework. Monitor and report on database health using management tools, including SolarWinds & OEM. Perform daily database health checks, identify and rectify any potential issues in a timely manner. Install and commission Databases in RAC & Stand alone grid infrastructure on Azure, Data guard, RMAN Backup, SQL Server maintenance scripts, always on setup, OGG, OEM. Create and maintain accurate, clear, and comprehensive database documentation. Take responsibility for customer project deliverables. DB performance issues resolution and recommendations to ensure no potential customer impact. Comply with Cubic’s values and adherence to all company policy and procedures. In particular comply with the code of conduct, quality, security and occupational health, safety, and environmental policies and procedures. In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time to time, as may be reasonably required of them. General Duties and Responsibilities: Provide 3rd line support, including out-of-hours support in critical incidents, and participate in on-call support. Comply with Cubic’s values and adherence to all company policy and procedures. Comply with the code of conduct, quality, security and occupational health, safety, and environmental policies and procedures. In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time to time, as may be reasonably required of them. Minimum Job Requirements: Degree, or equivalent experience, in a technical or technical management discipline. Six (6)+ years of experience in Database Administration. Sound skill set in Oracle & SQL server RDBMS management systems, RAC and Standalone database installations, Oracle Golden Gate replication, Data guard for high availability solutions, RMAN backup and recovery scenarios, Always on Setup, Security vulnerabilities remediations, patching. Sound knowledge and hands on oracle RAC, OGG and OEM, SQL server. Ability to work both autonomously when required and productively within a cross-functional team environment. Able to problem solve and find effective and timely resolutions. Proactive and organized with the ability to handle multiple projects and undertake new tasks quickly. Excellent communication skills, both verbal and written. Demonstrates excellent interpersonal skills with a willingness to share knowledge, coach, and collaborate effectively with individuals and other departments. Worker Type: Employee
Posted 1 week ago
5.0 years
0 Lacs
Delhi
Remote
Overview: WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAM We are looking for a Monitoring and DevOps Tools Specialist to join our E&T Integrated System Support Engineering(ISSE) team to implement and maintain end-to-end monitoring solutions and administering and supporting DevOps tools to ensure system reliability, performance, and operational efficiency. You will be based in our Gurugram office , as well as gain international exposure interacting with people across the company in Geneva, London, Barcelona, Montreal, Paris, Dubai, Singapore. Wait. You might wonder: “What do we do at SITA FOR AIRCRAFT?” We make flight operations, air traffic management and aircraft maintenance more sustainable and efficient. How? Enabling collaboration between people and organizations in the air transport industry through: Communication – connecting aircraft and people around the world Data & Platform - Turning aircraft data into valuable insight for the entire industry Applications – Empowering the industry with user-friendly tools that make flight operations more sustainable and efficient WHAT YOU’LL DO You will get to develop, step by step and over the months, on the following type of activities: Participate in the planning and implementation of new Tools and it’s Lifecycle Maintenance. Help build a DevOps culture across the organization and reliability. Learn and apply IT best practices, security policies, and compliance standards relevant to systems monitoring and operations. Apply automation and software to any tasks or parts of the system that would benefit from it or are performed manually. Collaborate with cross-functional teams to ensure successful deployment and integration of DevOps tools. Qualifications: ABOUT YOUR SKILLS Good Understanding of tools such as Git, Jira, Confluence, Jenkins/Bamboo/Gitlab etc Understanding of Linux operating systems and scripting languages such as Bash and Python Theoretical or Hands-on experience in System Administration activities. Wiling to explore latest DevOps Tools, proof of concept implementation and technical documentation. Participate in DevOps Tools upgrades, installation, and life cycle maintenance. Familiarity with Infrastructure as Code tools like Terraform is a plus. Comfortable using cloud-related technologies such as Azure/AWS/GCP (Preferably Azure) Familiar with basic administration and usage of monitoring tools such as New Relic, Nagios, Prometheus, Grafana, and SolarWinds, with a willingness to learn and grow expertise Good knowledge in managing ServiceNow tickets for incident, problem, and change management, with an understanding of SLA-driven resolution processes. Basic programming skills and scripting skills are required. Familiarity with config management tool like Ansible/Puppet. A graduate in Computer Science or related discipline and 5+ years of relevant experience in software and/or System Administration stream. Attention to detail, working in an environment where precision and accuracy is required. Problem solving skills – ability to follow problems through to resolution. Good organizational skills, ability to multi-task with good management skills. NICE-TO-HAVE Familiar with CI/CD pipeline automation and deployment frameworks such as Docker, Kubernetes Exposure to other monitoring tools such as Elastic, Logstash, Kibana, Dynatrace, Datadog, and observability methodologies. Any past experience in Aviation domain is desirable. WHAT WE OFFER We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team’s needs) Flex Day: Make your workday suit your life and plans. Flex Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs. Professional Development : Level up your skills with our training platforms, including LinkedIn Learning! Competitive Benefits : Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
Posted 1 week ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary: We are seeking a skilled and proactive L2 Network Engineer to support and maintain our enterprise network infrastructure. The ideal candidate will have hands-on experience in managing switches (Meraki and Cisco ), firewalls, and wireless technologies, and will be responsible for resolving escalated network issues, performing routine maintenance, and supporting network upgrades. Key Responsibilities: Monitor and troubleshoot network performance issues (LAN/WAN/Wi-Fi). Handle escalations from L1 support and resolve complex network incidents. Configure and maintain network devices (Cisco, Fortinet, etc.). Perform network changes, upgrades, and patching as per change management policies. Maintain network documentation including topology diagrams and IP address management. Collaborate with vendors and ISPs for issue resolution and service improvements. Implement and maintain network security best practices (ACLs, VPNs, firewalls). Participate in on-call rotation and provide after-hours support as needed. Required Skills & Qualifications: 3–5 years of experience in network support or administration. ITIL certification is an added advantage. Strong knowledge of TCP/IP, DNS, DHCP, VLANs, and routing protocols (OSPF, BGP). Experience with enterprise-grade switches, routers, and firewalls. Familiarity with network monitoring tools (SolarWinds, PRTG, Wireshark, etc.). Certifications such as CCNA, CCNP, or equivalent are preferred. Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Preferred Qualifications: Knowledge of SD-WAN (Fortinet / Meraki). Exposure to ITIL practices and ticketing systems (ServiceNow).
Posted 1 week ago
7.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description We are looking for a Level 3 Network Engineer with 7 years of expertise in Network Management Services. The ideal candidate will be responsible for overseeing, advancing the network architecture between the Service Provider and the Client. Responsibilities Requires expertise in 24x7 monitoring, problem resolution, and optimization of LAN, WAN, and Unified Communications. Act as a single point of contact for the management and administration of the Network Center of Excellence, while collaborating with clients and 3rd parties to meet and exceed performance standards. Lead 24x7 monitoring of Network LAN, WAN, and Unified Communications for availability, utilization, performance, and capacity. Collaborate closely with the Client and 3rd Parties in the Client vendor ecosystem to promptly resolve incidents and service requests. Drive root cause analysis and implement comprehensive Problem Management solutions. Manage and maintain in-scope equipment for specified Client Service Locations and data centers. Act as the primary point of contact for the management and administration of the Network Center of Excellence. Proactively provide the Client with advanced optimization and tuning recommendations. Coordinate with the Client and its 3rd parties, for example, Hardware/Software suppliers, carriers, service providers, to exceed Performance Standards. Document known errors and maintain a comprehensive Known Error Database. Support advanced Network protocols, including the provision of Virtual Local Area Networks and Access Control Lists for security and performance. Oversee WAN connectivity contracts for all sites. Provide expert hands-on support/access to the Service Provider or 3rd-party resources within Client-provided facilities. Support, manage, and operate advanced protocols following the Client Policies. Monitor, analyze, and optimize network bandwidth, traffic patterns, and device capacities to ensure efficient performance and accommodate future growth. SolarWinds and other Network monitoring tools. Requirements Experience : 7+ Years. Skills : Aryaka SDWAN / ISP Circuit Mgm, Routers, Switches, Firewalls( Palo Alto Networks PA Series and Panorama), Load Balancers (F5 BIG-IP), SolarWinds, Aruba. Expertise in Aryaka SDWAN / ISP Circuit Management. Understanding of Routers, Switches, Palo Alto Networks PA Series and Panorama, F5 BIG-IP, Aruba Instant, and SolarWinds. Familiarity with FortiNAC Network Access, VPN Solutions, and Bandwidth Management. Proficient in leading and troubleshooting complex network architectures. Advanced knowledge of network protocols and security measures. Experience with advanced network monitoring tools. Relevant certifications in network technologies, for example Cisco, Palo Alto, F5 and Aruba, are preferred. Ability to work in a 24x7 on-call rotation. Experience in working with 3rd party vendors. Familiarity with ITIL processes. (ref:hirist.tech)
Posted 1 week ago
2.0 - 6.0 years
0 - 0 Lacs
ahmedabad, gujarat
On-site
You are a skilled Sales System Engineer with a strong background in networking and IT systems, particularly within the ISP/TelcoNet domain. Your primary responsibility will be to support the sales process by providing technical expertise, conducting product demonstrations, assisting in client onboarding, and offering deployment support. Your key responsibilities will include collaborating with the sales team to understand client requirements and propose appropriate technical solutions, conducting live product demonstrations, handling client onboarding, configuration, and deployment of network monitoring solutions, supporting clients with troubleshooting, and preparing relevant documentation such as network diagrams and solution notes. To excel in this role, you should have a minimum of 2 years of experience in Networking, Pre-Sales, or System Engineering roles. You must possess a strong understanding of Layer 2/3 protocols, SNMP, TCP/IP, routing, switching, VPNs, firewalls, and have experience working with ISP, Telecom, or MSP clients. Familiarity with tools like PRTG, Zabbix, SolarWinds, or other NMS platforms is essential. Excellent communication and customer-facing skills are crucial, along with the availability to provide support during night hours for US clients. Preferred qualifications include CCNA/CCNP certifications, experience in Telco environments, service level monitoring, and handling global clients. The position offers flexible work hours, remote or on-site work options, a competitive monthly salary ranging between 50,000 - 1,50,000, the opportunity to work with global telecom and ISP clients, career growth prospects, training support, and performance incentives. If you meet the requirements and are interested in this position, please share your updated resume, highlighting your relevant certifications and telecom experience in your application.,
Posted 1 week ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
32455 Jobs | Dublin
Wipro
16590 Jobs | Bengaluru
EY
11025 Jobs | London
Accenture in India
10991 Jobs | Dublin 2
Amazon
8878 Jobs | Seattle,WA
Uplers
8715 Jobs | Ahmedabad
IBM
8204 Jobs | Armonk
Oracle
7750 Jobs | Redwood City
Capgemini
6181 Jobs | Paris,France
Muthoot FinCorp (MFL)
6170 Jobs | New Delhi