1049 Solarwinds Jobs - Page 5

Job Summary: We are seeking a skilled and proactive L2 Network Engineer to support and maintain our enterprise network infrastructure. The ideal candidate will have hands-on experience in managing switches (Meraki and Cisco ), firewalls, and wireless technologies, and will be responsible for resolving escalated network issues, performing routine maintenance, and supporting network upgrades. Key Responsibilities: Monitor and troubleshoot network performance issues (LAN/WAN/Wi-Fi). Handle escalations from L1 support and resolve complex network incidents. Configure and maintain network devices (Cisco, Fortinet, etc.). Perform network changes, upgrades, and patching as per change management policies. Maintain network documentation including topology diagrams and IP address management. Collaborate with vendors and ISPs for issue resolution and service improvements. Implement and maintain network security best practices (ACLs, VPNs, firewalls). Participate in on-call rotation and provide after-hours support as needed. Required Skills & Qualifications: 3–5 years of experience in network support or administration. ITIL certification is an added advantage. Strong knowledge of TCP/IP, DNS, DHCP, VLANs, and routing protocols (OSPF, BGP). Experience with enterprise-grade switches, routers, and firewalls. Familiarity with network monitoring tools (SolarWinds, PRTG, Wireshark, etc.). Certifications such as CCNA, CCNP, or equivalent are preferred. Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Preferred Qualifications: Knowledge of SD-WAN (Fortinet / Meraki). Exposure to ITIL practices and ticketing systems (ServiceNow).

Job Description We are looking for a Level 3 Network Engineer with 7 years of expertise in Network Management Services. The ideal candidate will be responsible for overseeing, advancing the network architecture between the Service Provider and the Client. Responsibilities Requires expertise in 24x7 monitoring, problem resolution, and optimization of LAN, WAN, and Unified Communications. Act as a single point of contact for the management and administration of the Network Center of Excellence, while collaborating with clients and 3rd parties to meet and exceed performance standards. Lead 24x7 monitoring of Network LAN, WAN, and Unified Communications for availability, utilization, performance, and capacity. Collaborate closely with the Client and 3rd Parties in the Client vendor ecosystem to promptly resolve incidents and service requests. Drive root cause analysis and implement comprehensive Problem Management solutions. Manage and maintain in-scope equipment for specified Client Service Locations and data centers. Act as the primary point of contact for the management and administration of the Network Center of Excellence. Proactively provide the Client with advanced optimization and tuning recommendations. Coordinate with the Client and its 3rd parties, for example, Hardware/Software suppliers, carriers, service providers, to exceed Performance Standards. Document known errors and maintain a comprehensive Known Error Database. Support advanced Network protocols, including the provision of Virtual Local Area Networks and Access Control Lists for security and performance. Oversee WAN connectivity contracts for all sites. Provide expert hands-on support/access to the Service Provider or 3rd-party resources within Client-provided facilities. Support, manage, and operate advanced protocols following the Client Policies. Monitor, analyze, and optimize network bandwidth, traffic patterns, and device capacities to ensure efficient performance and accommodate future growth. SolarWinds and other Network monitoring tools. Requirements Experience : 7+ Years. Skills : Aryaka SDWAN / ISP Circuit Mgm, Routers, Switches, Firewalls( Palo Alto Networks PA Series and Panorama), Load Balancers (F5 BIG-IP), SolarWinds, Aruba. Expertise in Aryaka SDWAN / ISP Circuit Management. Understanding of Routers, Switches, Palo Alto Networks PA Series and Panorama, F5 BIG-IP, Aruba Instant, and SolarWinds. Familiarity with FortiNAC Network Access, VPN Solutions, and Bandwidth Management. Proficient in leading and troubleshooting complex network architectures. Advanced knowledge of network protocols and security measures. Experience with advanced network monitoring tools. Relevant certifications in network technologies, for example Cisco, Palo Alto, F5 and Aruba, are preferred. Ability to work in a 24x7 on-call rotation. Experience in working with 3rd party vendors. Familiarity with ITIL processes. (ref:hirist.tech)

You are a skilled Sales System Engineer with a strong background in networking and IT systems, particularly within the ISP/TelcoNet domain. Your primary responsibility will be to support the sales process by providing technical expertise, conducting product demonstrations, assisting in client onboarding, and offering deployment support. Your key responsibilities will include collaborating with the sales team to understand client requirements and propose appropriate technical solutions, conducting live product demonstrations, handling client onboarding, configuration, and deployment of network monitoring solutions, supporting clients with troubleshooting, and preparing relevant documentation such as network diagrams and solution notes. To excel in this role, you should have a minimum of 2 years of experience in Networking, Pre-Sales, or System Engineering roles. You must possess a strong understanding of Layer 2/3 protocols, SNMP, TCP/IP, routing, switching, VPNs, firewalls, and have experience working with ISP, Telecom, or MSP clients. Familiarity with tools like PRTG, Zabbix, SolarWinds, or other NMS platforms is essential. Excellent communication and customer-facing skills are crucial, along with the availability to provide support during night hours for US clients. Preferred qualifications include CCNA/CCNP certifications, experience in Telco environments, service level monitoring, and handling global clients. The position offers flexible work hours, remote or on-site work options, a competitive monthly salary ranging between 50,000 - 1,50,000, the opportunity to work with global telecom and ISP clients, career growth prospects, training support, and performance incentives. If you meet the requirements and are interested in this position, please share your updated resume, highlighting your relevant certifications and telecom experience in your application.,

As a Tech Customer Service Representative, you will work with corporate accounts for Physical Security Systems, focusing on Access Control and CCTV systems. Your responsibilities will include providing technical support, troubleshooting, and ensuring the effective functioning of security systems such as CCURE, Genetec, Lenel S2, and ExacqVision. You will work with security software and hardware platforms including CCURE, Genetec, Lenel S2, Solarwinds, ExacqVision, Networking Tools, and MS Office Tools. Your tasks will involve executing and validating technical documentation, troubleshooting and configuring IP CCTV cameras (specifically AXIS Make VMS platform), and configuring Axis Cameras for stream, storage, schedule, and rules on both camera and Genetec platforms. Additionally, you will program, test, and commission physical security systems encompassing Access Control, Video Surveillance, and Intrusion Detection Systems. The ideal candidate should possess a Bachelor of Engineering degree in Electrical, Electronics, E&TC, or related fields, fluency in English, certification in Genetec or hands-on experience in commissioning & programming in Genetec, hands-on experience in configuring IP CCTV cameras with familiarity in AXIS hardware, 3-8 years of global customer-facing experience, ability to multitask, manage shifting priorities, and meet deadlines, as well as excellent communication and problem-solving skills. Key responsibilities include providing excellent customer support, collaborating with clients and security integrators to resolve hardware issues, supporting team initiatives for upgrading security hardware/software infrastructure and process improvements, conducting periodic audits on security systems/devices, and coordinating with internal and external teams to resolve customer issues for ensuring smooth system functionality. Preferred qualifications include experience with Genetec software platforms, 2-6 years of experience in supporting IT infrastructure focusing on Enterprise Access Control (GENETEC), Visitor Management, and Incident Management systems, a strong understanding of security hardware components, basic networking, and Windows OS knowledge. Soft skills required for this role include strong communication and interpersonal skills, ability to handle customer queries with patience and professionalism, being a good team player, and willingness to work in a 24x7 environment.,

Job Title: Network Engineer Location: Hybrid-Hyderabad/Mumbai/Pune/Bengaluru/Chennai About The Job The Network Engineer role focuses on managing hybrid cloud and on-premises network infrastructures. It requires advanced expertise in AWS VPC, routing protocols, firewalls (Checkpoint and Cisco ASA), Meraki Wi-Fi, Big-IP F5 LTM/APM appliances, and Single Sign-On (SSO) technologies. This role involves coordinating with department teams to build, manage, and optimize both cloud and on-premises network solutions to ensure scalability, security, and high performance. What you will do: AWS Cloud Network Architecture: Design, implement, and manage AWS VPC, including transitive VPC, Transit Gateway, Direct Connect, Virtual Private Gateway (VGW), VPN, IPSec, Security Groups, Network ACLs, and ASM for robust and secure cloud-based networking. Routing Protocols and Network Design: Configure and manage routing protocols such as OSPF, EIGRP, BGP, RIP, PBR (Policy-Based Routing), Route-Filtering, Redistribution, Summarization, and Multicast Routing to ensure optimized data flow within cloud and on-premises networks. Firewall Management: Manage and configure Checkpoint Firewalls for both cloud and on-premises environments, including policy management, traffic filtering, and security auditing. Implement AWS security best practices, including configuring security groups, NACLs, and AWS firewalls to enforce network security. AAA Architecture: Implement and manage AAA (Authentication, Authorization, and Accounting) services using RADIUS and TACACS for secure access control across network devices. Big-IP F5 LTM & APM Management: Configure and manage Big-IP F5 Local Traffic Manager (LTM) and Access Policy Management (APM) cloud edition appliances for load balancing, traffic management, and high availability of cloud-based applications. Network Protocols: Strong expertise in network protocols such as IP, TCP, UDP, ICMP, NAT, DNS, DHCP, SNMP, IPSec, SSL, HTTP, SSH, SIP, RTP, QoS, and AAA for robust network operations. Meraki Wi-Fi Deployment: Deploy and manage Meraki Wi-Fi solutions, configure 802.1x, EAP-PEAP for secure wireless authentication, and manage Meraki MS, MX, and MR devices for network access, security, and monitoring. Single Sign-On (SSO): Strong understanding and hands-on experience with Single Sign-On (SSO) architecture and protocols (e.g., SAML 2.0, OAuth 2.0, OpenID Connect). Implement and manage Okta for SSO integration across enterprise applications, ensuring seamless user authentication and access management. VPN & Secure Connectivity: Manage and optimize site-to-site VPNs and IPSec tunnels to securely connect cloud resources with on-premises infrastructures. Manage Cisco VPN solutions, ensuring reliable, secure connectivity between distributed networks. Network Monitoring & Troubleshooting: Monitor and troubleshoot network performance using AWS CloudWatch, Meraki Dashboard, SolarWinds OpManager and Wireshark to identify and resolve connectivity, performance, and security issues across the hybrid network environment. Network Vulnerability Mitigation: Identify , assess, and mitigate vulnerabilities in both cloud and on-premises networks to ensure security and compliance. Collaborate with security teams for penetration testing, risk assessments, and incident response. Audit/SIEM Solutions: Implement and manage IPS/IDS, Nessus, Anti-virus, and vulnerability management tools to monitor and respond to security incidents. Use SIEM tools for threat analysis, network monitoring, and compliance with security standards. Automation & Infrastructure as Code: Utilize Terraform, AWS CloudFormation, and other Infrastructure as Code ( IaC ) tools to automate the deployment of cloud and on-premises network resources, ensuring consistency and repeatability. Collaboration and Documentation: Collaborate with cross-functional teams to ensure network scalability, high availability, and disaster recovery. Maintain clear, comprehensive documentation for network configurations, security policies, troubleshooting guides, and architectural designs. Who You Are Education & Experience: Bachelor’s degree in computer science, Network Engineering, or a related field, or equivalent work experience. 5+ years of experience in AWS cloud networking, with a focus on VPC, Transit Gateway, Direct Connect, VGW, VPN configurations, and on-premises network switching and routing (Cisco, Meraki, etc.) . Technical Skills Strong experience with Checkpoint firewalls and Cisco ASA firewalls. Extensive knowledge and hands-on experience with routing protocols such as OSPF, EIGRP, BGP, RIP, and MPLS. In-depth experience with Meraki devices (MX, MS, MR), including Wi-Fi deployments, 802.1x, and EAP-PEAP. Experience with Big-IP F5 LTM/APM cloud edition for load balancing and application traffic management. Expertise in WAN technologies such as Ethernet, MPLS VPN, Frame Relay, T1/T3, and OC standards. Strong proficiency in networking protocols such as TCP/IP, DNS, DHCP, NAT, SNMP, SSL, HTTP, RTP, SIP, and QoS. Hands-on experience with AAA (RADIUS/TACACS) architecture and security protocols. Familiarity with WAN optimization technologies and best practices for optimizing network performance. Proficiency in VPN technologies (site-to-site and remote access) and secure network connectivity. Proficient in network vulnerability mitigation, including vulnerability assessment, patch management, and risk management. Strong experience with penetration testing, risk assessments, and incident response processes to identify and address security weaknesses in both cloud and on-premises environments. Experience with Audit/SIEM solutions (e.g., IPS/IDS, Nessus scanning, Anti-virus, vulnerability management) for real-time network monitoring and threat detection Cisco certifications such as CCNA, CCNP, or equivalent networking certifications are required AWS Certification (e.g., AWS Certified Advanced Networking – Specialty, AWS Certified Solutions Architect – Associate) is highly preferred. Soft Skills Able to assist non-technical users with technical issues and simplify complex concepts for both technical and non-technical stakeholders. Comfortable handling diverse tasks and adjusting priorities in a dynamic environment. English Language proficiency is required to effectively communicate in a professional environment. Excellent communication skills are a must . Strong problem-solving skills and a creative mindset to bring fresh ideas to the table. Should demonstrate confidence and self-assurance in their skills and expertise enabling them to contribute to team success and engage with colleagues and clients in a positive, assured manner. Should be accountable and responsible for deliverables and outcomes. Should demonstrate ownership of tasks, meet deadlines, and ensure high-quality results. Demonstrates strong collaboration skills by working effectively with cross-functional teams, sharing insights, and contributing to shared goals and solutions. Continuously explore emerging trends, technologies, and industry best practices to drive innovation and maintain a competitive edge.

Artificial Intelligence Machine learning. Experience: 6+ Years of experience.Location: Pan India. Mandatory: Deep understanding of AI and machine learning algorithms, including large language models (LLMs). Like Azure OpenAI, Mystral proficiency in deployment of LLM on On Prem or local Server Good to have: Integration with , Gemini ,Knowledge of Agentic AI and Agentic RAG Cloud ComputingMandatory: Proficiency in cloud platforms like Azure for deploying AI solutions and using existing AI capability of cloud platform. Good understanding of Azure Container Registry, Azure Container Instance and App Services Good to have: Proficiency in cloud platforms like AWS, Google Cloud for deploying AI solutions Programming SkillsMandatory: Strong coding skills in languages such as Python. Fast API, Flask API creation and integration of API from third party tools like SNOW, Sharepoint. Strong skills in UI development in Angular, Streamlit, HTML, CSS, Java script Expertise in TensorFlow, PyTorch, and relevant AI/ML libraries to fine-tune models Good to have: Integration with monitoring tools (e.g., Solarwinds, Splunk, NewRelic) Data Engineering Mandatory: Data flow diagram and data security at rest and motion. Good to have: Collaboration with team to analyze business data and understand to implement the solution and ensure data security and compliance Solution ArchitectureMandatory: Ability to design and implement scalable AI, GenAI solutions tailored to business needs. Architecture, design development and walkthrough with customer. Designing Hardware and Software requirement to deploy GenAI solution for On-Prem or Cloud. Good understanding of Multi factor Authentication. Good to have:Cost estimation for GenAI solution deployment on Cloud Platform.

Candidate should have exclusive hands-on 4 to 5 years of experience on following Technology CISCO-Routers and Switches, ACI Fabric & Nexus 9K, Fortinet-SDWAN, NAC-Forscout, Load Balance-AVI, Checkpoint-VPN,Solarwind-Monitoring Tool. CCNA certified Operate, Maintain, Manage, and Improve network infrastructure. Coordination with customer & Vendors for network related problems and providing Remedies, Root Cause Analysis of Faults. Work closely with team members to provide quick support & error free environment in close cooperation with L1 & L2 Level support Network Switching (VLAN, VTP, Ether Channel) / Routing experience (OSPF, BGP) Experience on LB (AVI Preferred) Knowledge of ACI Fabric & Nexus 9K NMS tool experience. Monitoring operation troubleshooting and Implementation in Dell TOR (Nutanix) switches and FX2 chassis Report generation, preparation. Handling Customer escalations Coordinating with all the other teams for network related issues and traffic flow. Should be able to configured All network, SDWAN, Voice Co-ordinations with BOM, ISP, Internal Teams & OEM End User Support for Network & Voice related issues Access, Authentication and Certificates Management Network Fault Monitoring & Analysis Addition of Devices, Links, NetFlow New Locations / Shifting / Upgrades Backup Configurations of all devices Able to do IP whitelisting, IOS/OS upgrades, Firmware Upgrades, Patching / VA & PT (Compliance) / SCD Device Hardening. Should be able to close findings reported if any in the scheduled VA & PT activities. LB VIP addition, Certificates & All Configurations including SE SDWAN Site to Site VPN Configuration Blocking malicious IP & IOC across all devices as per the security advisory Wireless Configuration Ensure all Network Devices are running on latest iOS as per applicability of the Devices

Artificial Intelligence Machine learning. Mandatory : Deep understanding of AI and machine learning algorithms, including large language models (LLMs). Like Azure OpenAI, Mystral proficiency in deployment of LLM on On Prem or local Server Good to have : Integration with , Gemini ,Knowledge of Agentic AI and Agentic RAG Cloud ComputingMandatory : Proficiency in cloud platforms like Azure for deploying AI solutions and using existing AI capability of cloud platform. Good understanding of Azure Container Registry, Azure Container Instance and App Services Good to have : Proficiency in cloud platforms like AWS, Google Cloud for deploying AI solutions Programming SkillsMandatory : Strong coding skills in languages such as Python. Fast API, Flask API creation and integration of API from third party tools like SNOW, Sharepoint. Strong skills in UI development in Angular, Streamlit, HTML, CSS, Java script Expertise in TensorFlow, PyTorch, and relevant AI/ML libraries to fine-tune models Good to have : Integration with monitoring tools (e.g., Solarwinds, Splunk, NewRelic) Data Engineering Mandatory : Data flow diagram and data security at rest and motion. Good to have : Collaboration with team to analyze business data and understand to implement the solution and ensure data security and compliance Solution ArchitectureMandatory : Ability to design and implement scalable AI, GenAI solutions tailored to business needs. Architecture, design development and walkthrough with customer. Designing Hardware and Software requirement to deploy GenAI solution for On-Prem or Cloud. Good understanding of Multi factor Authentication. Good to have: Cost estimation for GenAI solution deployment on Cloud Platform.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Roles and responsibilities Discovery and Service Mapping - Implement and maintain ServiceNow Discovery across on-prem, hybrid, and cloud environments (AWS, Azure, GCP). Configure/Customize credentials, MID Servers, and probes/sensors to enable complete and accurate infrastructure discovery. Implement best practices for Discovery schedules, data reconciliation, and CMDB data hygiene. Design, develop, and maintain Service Mapping patterns for custom and out-of-the-box applications.. Event Management - Implement and configure ServiceNow Event Management (ITOM) capabilities, including Event Rules, Alert Management, and Correlation Rules. Integrate monitoring tools (e.g., Solar-winds, SCOM, Dynatrace, Zabbix, Nagios, App Dynamics, Splunk, etc.) with ServiceNow using MID Servers or APIs. Collaborate with CMDB, Discovery, and Service Mapping teams to ensure data integrity and effective alert-to-CI mapping. Integration - Build and optimize integrations with external systems using REST, SOAP, and APIs for tools like Active Directory (AD), MID Servers, and cloud environments and Develop custom discovery patterns, workflows, and solutions tailored to specific business needs. ServiceNow ITOM - CMDB, Event management to allow ServiceNow to receive, correlate, and manage alerts or events from monitoring tools like Grafana, Solve, Control M, OEM. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and border less – naturally inclusive in how you work with others. Required Technical and Professional Experience Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary. With 6 to 8 years of experience in ServiceNow development with specific focus on Discovery, Service mapping and event management, Experience with Configuring Discovery Module for On Prem, Cloud (AWS, GCP). Experience with configuring various authentication mechanism, customizing the OOTB discovery pattern based on the need and good understanding on the OOTB Patterns. Able to analyze discovery related issues ( Including MID Server related issues). Good with Shell Scripting and Unix/Linux commands) Experience with Integrating External Sources (Dynatrace, Solar winds) with Event Management, Configuring Event Rules, Alert Rules, Flow Designer, Incident Management. Good understanding on Event Correlation and Alert Grouping. Experience with Configuring Service Maps based on Top-down approach, Dynamic CI Approach. Good knowledge on Service Operating Workspace and Service Dashboard. Configuration of Impact Rules in Service Maps. Good understanding of MID Server architecture and able to troubleshoot Discovery related issues. Preferred Technical and Professional Experience: Certification CIS – Discovery, CIS – Event Management or CIS – Service Mapping , CIS – AiOps Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

About Eurofins The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. TITLE Senior Associate - IT WORKING LOCATIONBengaluru , Karnataka, India As a Senior Infra Support Specialist, you will be responsible for ensuring the deployments, infrastructure requirements and technical support of Eurofins"™ in-house applications (mainly OSM) are managed in a controlled and effective way. You will work directly with application teams (mainly application functional support team, BAs, release management and automation team) and other inter dependent Infrastructure teams (Network, DBA, Storage/Backup, Monitoring, IT Operations etc.) to deliver the support functions and services. Your main assignments include; Implement/deploy (manual or automated) and support release changes adherent to the change management process. The point of contact for business/applications to get their infrastructure requirements done within the defined deadline. Meet the approved deployment schedule for applications with no defects. Provide Pre and Post deployment support to release managers on various technical aspects. Monitor system health and operational status and take corrective action as necessary to ensure compliance with SLA commitments. Work in a team to meet the deployment requirements for the application on time. Take responsibility to drive through all technical and functional issues towards closure (monitor end-to-end process). Work with multiple infrastructure teams to get the application infrastructure requirements done within SLA. Support the segregation project in coordination with inter dependent teams to meet program goals. Provide periodic pro-active infrastructure improvement measures to application team. Other Assignments: Able to work extra/off hours as needs dictate. Performs other duties as assigned within infrastructure perspective such as monitoring, server support, drive meetings, outage calls, lead application infrastructure project etc. Qualifications: Experience: Minimum 05 years"™ experience in Product/Technical Support (L2) especially supporting Microsoft technologies. Bachelor"™s Degree in Computer Science/MCA or any other Bachelor"™s degree with the proper experience. Technical Skills: Strong knowledge in application infrastructure projects, especially .Net based applications. Strong knowledge in IIS. Very good knowledge on Windows server administration (preferred 2016, 2019 & 2022). Good knowledge on SQL database administration (SQL 2017 and above) and basic knowledge on SQL development and maintenance. Hands-on experience with ticketing tools (preferred ServiceNow) and monitoring solutions like Solarwinds, Grafana etc. Good understanding and working experience in Azure cloud platform (Azure admin certification will be an added advantage). Good to have working experience with Infrastructure as a code (IaC). Working experience with ITIL concepts. Basic understanding of Infrastructure, Operations and Networking concepts. Basic understanding of DevOps concepts. Knowledge on DevOps tools like Octopus would be an added advantage. Basic knowledge of cloud computing (Azure is preferred). Personal Skills: Ability to think critically and creatively to solve problems. Detail oriented and dedicated to quality work. Excellent attention to detail and quality. At ease with distant & international communications through a wide array of technologies (ticketing tool, documents and forums, phone, chat, e-mail).

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR – ATLEOS Job Description – Team Leader ; Location : Mumbai, India . Job Title : Team Leader – SOC L1 Monitoring. Reports to : IT Infra Manager. Job Description We are seeking a highly skilled and motivated Team Leader for our Server Operations L1 Monitoring team. The successful candidate will be responsible for overseeing a team that manages Azure Monitor, Oracle Infrastructure, SolarWinds, and BMC Helix Control-M, including the scheduling work of BMC Helix Control-M. This role requires a proactive leader with a strong technical background and excellent team management skills. Key Responsibilities Lead and manage the L1 Monitoring team to ensure 24x7 monitoring and support. Oversee the use and maintenance of Azure Monitor, Oracle Infrastructure, SolarWinds, and BMC Helix Control-M. Ensure timely and accurate scheduling work using BMC Helix Control-M. Monitor system performance and troubleshoot issues to ensure optimal operation. Develop and implement monitoring strategies and procedures. Provide training and support to team members. Collaborate with other IT teams to resolve complex issues. Prepare and present regular reports on system performance and team activities. Maintain up-to-date knowledge of industry trends and best practices. All other leadership roles and responsibilities like preparing roster, Leave and Attendance management, etc. Requirements Minimum 5 years of experience with Azure Monitor, Oracle Infrastructure, SolarWinds, and BMC Helix Control-M. Proven experience in a leadership or supervisory role for minimum of 3 years. Strong understanding of IT infrastructure and monitoring tools. Excellent problem-solving and analytical skills. Ability to work in a fast-paced, 24x7 team. Strong communication and interpersonal skills. Relevant certifications in Azure, Oracle, SolarWinds, or BMC Helix Control-M are an added advantage. Qualifications Bachelor’s degree in computer science/information technology / or a related field, or equivalent experience. Experience with scheduling work in BMC Helix Control-M. Familiarity with ITIL processes and best practices. Ability to manage multiple tasks and priorities effectively. Work Environment This is a full-time position. Candidates must be ready to work 5 days a week from Mumbai office. Candidates should be ready to work in rotational schedules/shifts and support 24x7 operations. Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. About The Role & Team We are looking for a Monitoring and DevOps Tools Specialist to join our E&T Integrated System Support Engineering(ISSE) team to implement and maintain end-to-end monitoring solutions and administering and supporting DevOps tools to ensure system reliability, performance, and operational efficiency. You will be based in our Gurugram office , as well as gain international exposure interacting with people across the company in Geneva, London, Barcelona, Montreal, Paris, Dubai, Singapore. Wait. You might wonder: “What do we do at SITA FOR AIRCRAFT?” We make flight operations, air traffic management and aircraft maintenance more sustainable and efficient. How? Enabling collaboration between people and organizations in the air transport industry through: Communication - connecting aircraft and people around the world Data & Platform - Turning aircraft data into valuable insight for the entire industry Applications - Empowering the industry with user-friendly tools that make flight operations more sustainable and efficient What You’ll Do You will get to develop, step by step and over the months, on the following type of activities: Participate in the planning and implementation of new Tools and it’s Lifecycle Maintenance. Help build a DevOps culture across the organization and reliability. Learn and apply IT best practices, security policies, and compliance standards relevant to systems monitoring and operations. Apply automation and software to any tasks or parts of the system that would benefit from it or are performed manually. Collaborate with cross-functional teams to ensure successful deployment and integration of DevOps tools. Qualifications ABOUT YOUR SKILLS Good Understanding of tools such as Git, Jira, Confluence, Jenkins/Bamboo/Gitlab etc Understanding of Linux operating systems and scripting languages such as Bash and Python Theoretical or Hands-on experience in System Administration activities. Wiling to explore latest DevOps Tools, proof of concept implementation and technical documentation. Participate in DevOps Tools upgrades, installation, and life cycle maintenance. Familiarity with Infrastructure as Code tools like Terraform is a plus. Comfortable using cloud-related technologies such as Azure/AWS/GCP (Preferably Azure) Familiar with basic administration and usage of monitoring tools such as New Relic, Nagios, Prometheus, Grafana, and SolarWinds, with a willingness to learn and grow expertise Good knowledge in managing ServiceNow tickets for incident, problem, and change management, with an understanding of SLA-driven resolution processes. Basic programming skills and scripting skills are required. Familiarity with config management tool like Ansible/Puppet. A graduate in Computer Science or related discipline and 5+ years of relevant experience in software and/or System Administration stream. Attention to detail, working in an environment where precision and accuracy is required. Problem solving skills - ability to follow problems through to resolution. Good organizational skills, ability to multi-task with good management skills. NICE-TO-HAVE Familiar with CI/CD pipeline automation and deployment frameworks such as Docker, Kubernetes Exposure to other monitoring tools such as Elastic, Logstash, Kibana, Dynatrace, Datadog, and observability methodologies. Any past experience in Aviation domain is desirable. What We Offer We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development : Level up your skills with our training platforms, including LinkedIn Learning! 🙌🏽 Competitive Benefits : Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Job Title: Network Engineer Location: Hyderabad, Bangalore, Pune, Mumbai Experience: 4 to 8 years Employment Type: Full-time Job Summary We are looking for a skilled Network Engineer with deep expertise in MPLS , routing , switching , and BGP protocols to join our infrastructure team. The ideal candidate will have strong hands-on experience in enterprise networking, troubleshooting, and configuring complex network environments. Key Responsibilities Configure and maintain enterprise LAN/WAN infrastructure. Manage and troubleshoot routing protocols such as BGP, OSPF, and EIGRP. Design and implement MPLS networks ensuring high availability and performance. Install, configure, and troubleshoot L2/L3 switches and routers (Cisco, Juniper, etc.). Monitor network performance and troubleshoot issues across the network layers. Implement and manage VLANs, QoS, STP, EtherChannel, etc. Perform regular network maintenance, firmware upgrades, and patching. Collaborate with cross-functional teams to support business-critical applications. Ensure network security by enforcing firewall policies, ACLs, and VPN setups. Technical Skills Required Strong expertise in Routing protocols: BGP, OSPF, EIGRP Experience with Switching protocols: STP, VTP, VLANs, HSRP/VRRP In-depth knowledge of MPLS, VPN technologies, and WAN optimization Experience with Cisco, Juniper, or similar enterprise-grade devices Familiarity with network monitoring tools like SolarWinds, Wireshark, PRTG, etc. Understanding of network security concepts and firewalls (Cisco ASA, FortiGate) Preferred Qualifications Cisco Certifications: CCNA / CCNP (Routing & Switching / Service Provider) Hands-on experience with SD-WAN technologies is a plus. ITIL Foundation certification is desirable. Soft Skills Excellent analytical and troubleshooting skills Strong communication and documentation capabilities Ability to work in a team and under minimal supervision Skills: switching,stp,eigrp,aci,vlans,enterprise,etherchannel,qos,wan,firewall policies,vpn technologies,infrastructure,sd-wan,skills,acls,bgp,aci codes,juniper,lan,network security,wan optimization,routing,cisco,network monitoring,ospf,mpls

Key Responsibilities: Business Requirement Analysis : Collaborate with clients to gather and analyze business requirements, translating them into functional specifications. Solution Design & Configuration : Design and configure ERP solutions to meet client needs, ensuring alignment with industry best practices. Implementation Support : Assist in the deployment of ERP solutions, including data migration, testing, and user training. Post-Implementation Support : Provide ongoing support to clients, addressing issues and optimizing system performance. Documentation & Reporting : Maintain comprehensive documentation of configurations, processes, and issues. Continuous Improvement : Stay updated with the latest ERP trends and technologies, recommending improvements to clients. Mandatory Skills: Oracle Apps OTM Functional. Experience: 5-8 Years.

Job Title: Network Engineer Location: Hyderabad, Bangalore, Pune, Mumbai Experience: 4 to 8 years Employment Type: Full-time Job Summary We are looking for a skilled Network Engineer with deep expertise in MPLS , routing , switching , and BGP protocols to join our infrastructure team. The ideal candidate will have strong hands-on experience in enterprise networking, troubleshooting, and configuring complex network environments. Key Responsibilities Configure and maintain enterprise LAN/WAN infrastructure. Manage and troubleshoot routing protocols such as BGP, OSPF, and EIGRP. Design and implement MPLS networks ensuring high availability and performance. Install, configure, and troubleshoot L2/L3 switches and routers (Cisco, Juniper, etc.). Monitor network performance and troubleshoot issues across the network layers. Implement and manage VLANs, QoS, STP, EtherChannel, etc. Perform regular network maintenance, firmware upgrades, and patching. Collaborate with cross-functional teams to support business-critical applications. Ensure network security by enforcing firewall policies, ACLs, and VPN setups. Technical Skills Required Strong expertise in Routing protocols: BGP, OSPF, EIGRP Experience with Switching protocols: STP, VTP, VLANs, HSRP/VRRP In-depth knowledge of MPLS, VPN technologies, and WAN optimization Experience with Cisco, Juniper, or similar enterprise-grade devices Familiarity with network monitoring tools like SolarWinds, Wireshark, PRTG, etc. Understanding of network security concepts and firewalls (Cisco ASA, FortiGate) Preferred Qualifications Cisco Certifications: CCNA / CCNP (Routing & Switching / Service Provider) Hands-on experience with SD-WAN technologies is a plus. ITIL Foundation certification is desirable. Soft Skills Excellent analytical and troubleshooting skills Strong communication and documentation capabilities Ability to work in a team and under minimal supervision Skills: switching,stp,eigrp,aci,vlans,enterprise,etherchannel,qos,wan,firewall policies,vpn technologies,infrastructure,sd-wan,skills,acls,bgp,aci codes,juniper,lan,network security,wan optimization,routing,cisco,network monitoring,ospf,mpls

Job Title: Network Engineer Location: Hyderabad, Bangalore, Pune, Mumbai Experience: 4 to 8 years Employment Type: Full-time Job Summary We are looking for a skilled Network Engineer with deep expertise in MPLS , routing , switching , and BGP protocols to join our infrastructure team. The ideal candidate will have strong hands-on experience in enterprise networking, troubleshooting, and configuring complex network environments. Key Responsibilities Configure and maintain enterprise LAN/WAN infrastructure. Manage and troubleshoot routing protocols such as BGP, OSPF, and EIGRP. Design and implement MPLS networks ensuring high availability and performance. Install, configure, and troubleshoot L2/L3 switches and routers (Cisco, Juniper, etc.). Monitor network performance and troubleshoot issues across the network layers. Implement and manage VLANs, QoS, STP, EtherChannel, etc. Perform regular network maintenance, firmware upgrades, and patching. Collaborate with cross-functional teams to support business-critical applications. Ensure network security by enforcing firewall policies, ACLs, and VPN setups. Technical Skills Required Strong expertise in Routing protocols: BGP, OSPF, EIGRP Experience with Switching protocols: STP, VTP, VLANs, HSRP/VRRP In-depth knowledge of MPLS, VPN technologies, and WAN optimization Experience with Cisco, Juniper, or similar enterprise-grade devices Familiarity with network monitoring tools like SolarWinds, Wireshark, PRTG, etc. Understanding of network security concepts and firewalls (Cisco ASA, FortiGate) Preferred Qualifications Cisco Certifications: CCNA / CCNP (Routing & Switching / Service Provider) Hands-on experience with SD-WAN technologies is a plus. ITIL Foundation certification is desirable. Soft Skills Excellent analytical and troubleshooting skills Strong communication and documentation capabilities Ability to work in a team and under minimal supervision Skills: switching,stp,eigrp,aci,vlans,enterprise,etherchannel,qos,wan,firewall policies,vpn technologies,infrastructure,sd-wan,skills,acls,bgp,aci codes,juniper,lan,network security,wan optimization,routing,cisco,network monitoring,ospf,mpls

Job Title: Network Engineer Location: Hyderabad, Bangalore, Pune, Mumbai Experience: 4 to 8 years Employment Type: Full-time Job Summary We are looking for a skilled Network Engineer with deep expertise in MPLS , routing , switching , and BGP protocols to join our infrastructure team. The ideal candidate will have strong hands-on experience in enterprise networking, troubleshooting, and configuring complex network environments. Key Responsibilities Configure and maintain enterprise LAN/WAN infrastructure. Manage and troubleshoot routing protocols such as BGP, OSPF, and EIGRP. Design and implement MPLS networks ensuring high availability and performance. Install, configure, and troubleshoot L2/L3 switches and routers (Cisco, Juniper, etc.). Monitor network performance and troubleshoot issues across the network layers. Implement and manage VLANs, QoS, STP, EtherChannel, etc. Perform regular network maintenance, firmware upgrades, and patching. Collaborate with cross-functional teams to support business-critical applications. Ensure network security by enforcing firewall policies, ACLs, and VPN setups. Technical Skills Required Strong expertise in Routing protocols: BGP, OSPF, EIGRP Experience with Switching protocols: STP, VTP, VLANs, HSRP/VRRP In-depth knowledge of MPLS, VPN technologies, and WAN optimization Experience with Cisco, Juniper, or similar enterprise-grade devices Familiarity with network monitoring tools like SolarWinds, Wireshark, PRTG, etc. Understanding of network security concepts and firewalls (Cisco ASA, FortiGate) Preferred Qualifications Cisco Certifications: CCNA / CCNP (Routing & Switching / Service Provider) Hands-on experience with SD-WAN technologies is a plus. ITIL Foundation certification is desirable. Soft Skills Excellent analytical and troubleshooting skills Strong communication and documentation capabilities Ability to work in a team and under minimal supervision Skills: switching,stp,eigrp,aci,vlans,enterprise,etherchannel,qos,wan,firewall policies,vpn technologies,infrastructure,sd-wan,skills,acls,bgp,aci codes,juniper,lan,network security,wan optimization,routing,cisco,network monitoring,ospf,mpls

Role Overview: We are looking for Site Reliability Engineers to manage mission-critical cloud infrastructure for our customers globally. This role entails performing all actions required to maintain, enhance and ensuring smooth continuity of multiple production environments. Responsibilities: Your responsibilities in this role will be centered around the following: 1. Run the production environment by monitoring availability and taking a holistic view of system health. 2. Provide predictive insights into the health of the system and suggest measures to optimize and safeguard against future abnormalities. 3. Build software and systems to manage platform infrastructure and applications. 4. Improve reliability, quality, and time-to-market of our suite of our cloud and on-prem software solutions. 5. Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement. 6. Provide primary operational support and engineering for multiple large-scale distributed infrastructure and related applications. Requirements: This is an in-depth technical role with complete focus on the upkeep and betterment of the production systems. This role requires proven experience and the ability to handle all the aspects of the above goals. We’ll be evaluating your candidature on the following criteria: 1. 5+ years of experience and a proven track record of maintaining and supporting large scale infrastructure and cloud systems. 2. Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding 3. Partner with development teams to improve services through rigorous testing and release procedures 4. Participate in system design consulting, platform management, and capacity planning. 5. Create sustainable systems and services through automation and uplifts. 6. Balance feature development speed and reliability with well-defined service level objectives. Technical Translation of the Above: • In-depth and hands-on knowledge of automation. technologies with extensive expertise in Terraform or Ansible. • In-depth and hands-on knowledge of Linux and MySQL, programming and scripting using Bash, Python/alternate. • In-depth knowledge of maintaining any on-prem cloud solutions like OpenStack/Cloud Stack/Open Nebula/vCloud etc. • In-depth and hands-on knowledge of containers and container orchestration using Kubernetes. • In-Depth and hands on knowledge on any monitoring system (Prometheus/Nagios/Zabbix/SolarWinds/ManageEngine etc.). Experience of implementing correlation and predictive analysis into monitoring of the systems. • Hands on extensive experience of implementing, maintaining high availability systems. Ensuring backup and ensuring business continuity in a seamless manner. • Thorough conceptual knowledge of distributed systems, storage, networking, SDN, SDS. Bonus attributes that will help your application: • Knowledge of Cloud Stack/Citrix CloudPlatform and involvement as an administrator/maintainer/committer/tester/support engineer. • Data centre or ISP experience in a similar role. • Knowledge of GPU based systems, Nvidia BCM, GPU Virtualisation techniques. • Worked in supporting AI/ML workloads

About Us ACKO is India’s first and only fully-digital Insurtech (product) company to have taken insurance by storm. You might have seen our cool ads or are already a customer and we hope you have noticed how we are rewriting the rules of the insurance game constantly and persistently. Based out of Bangalore, we are solving for the Indian market. But we are a part of a global wave of insurtech startups such as ZhongAn in China , Oscar, Lemonade, Metromile in the US, that are known to succeed owing to their business models and technology. We are a unicorn backed by a slate of marquee investors like Binny Bansal, Amazon, Ascent capital, Accel, SAIF, Catamaran, General Atlantic and Multiples. In only four years since our inception and operations, our products have reached ~75M unique users. We have partnered with some of the biggest names of the digital ecosystem such as Amazon, Ola, RedBus, Oyo, Lendingkart, ZestMoney, GOMMT group etc. At ACKO, job roles are focused at impact and we’re here to transform the way the industry operates. Innovation drives us and our products, and we are poised to disrupt insurance, powered by our pioneering products. We have changed the landscape of this age old sector in a growing economy like India and have miles to go from here. After having crossed the $1B valuation mark, our eyes set on even bigger milestones. If you think we’re just about growth and numbers, employee wellbeing lies at the core of all our programs and policies. We are a regular ‘Great Place to Work’ winner and consistently feature on Linkedin’s list of top startups. Currently 1000 strong, we are hiring across all functions. Key Responsibilities: Lead deployment, configuration, and ongoing management of LAN/WAN, WLAN, and security infrastructure across locations Manage and fine-tune Sophos Firewall configurations (IPSec VPNs, policies, SD-WAN, threat protection) Oversee and maintain Cisco Meraki access points and switches, ensuring high-performance, secure connectivity Troubleshoot complex network and voice-related issues, including SIP, MPLS, and P2P links Manage network firmware upgrades, patching, and performance tuning Collaborate with ISPs and OEM vendors for escalations and resolutions Maintain detailed network documentation (diagrams, configs, SOPs, change logs) Use tools like PRTG, SolarWinds, or open-source alternatives for proactive monitoring Implement and align with ITIL-based processes (Change, Incident, and Problem Management) Provide L2/L3 escalation support and mentor junior network engineers Support capacity planning, security audits, and network architecture reviews Ensure compliance with internal information security and data protection policies Required Skills & Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field 6–8 years of hands-on experience in enterprise networking Strong knowledge of network security, including firewalls, VPNs, IDS/IPS, and NAC Expertise with Sophos and Cisco WLAN Suite Experience with multicast traffic management and SDN (Software-Defined Networking) Proficiency in managing IT operations and support infrastructure Familiarity with Windows and Mac OS environments in a networked setup Experience using ManageEngine or similar ITSM tools

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Configures the core system for the technological processes of the customer based on performance requirements. Job Description Formal studies and/or certification in the field of Information Technology 3-8 years of experience in a Network Operations Center (NOC) environment Strong troubleshooting skills across a variety of technologies. Superior written, oral, and presentation skills. Strong Analytical skills with attention to detail Embody a "Whatever it takes" attitude toward Customer Satisfaction and Delight Shift Work Schedule Required Strong knowledge of the ITIL Framework Specific Technical Experience In The Following Technologies ○ Strong skills in performing troubleshooting of environments like MS SQL databases and Citrix Virtual Apps and Desktops ○ Experience with PowerShell or a similar scripting tool ○ Experience with securing both online and on-premises infrastructures ○ Prior experience analyzing or responding to security events and incidents ○ Assist with reviewing, deploying, and implementing security monitoring tools ○ Continuously improves security, compliance, and availability ○ Implement and monitor security measures for the protection of computer systems, networks, and information ○ Identifies opportunities and executes plans to improve workflow and understands and quantifies the business impacts of those improvements for communication to management. ○ Responds to information security-related questions and inquiries using established information security tools and procedures ○ Experience within the medical or healthcare field ○ Certifications: Azure, Citrix, VMWare, ITIL or Network + (Add on advantage) ○ Experience with a ticketing tool ○ Ability to lead and mentor others ○ Experience with remote monitoring technologies (ex., Dynatrace, SolarWinds, Azure Monitoring). ○ Proficient in utilizing business tools such as email, Microsoft Word, Excel, and PowerPoint. ○ Meets all Vendor Credentialing requirements necessary to gain VMS client site access as required by local laws. ○ Meet customer-specific credentialing requirements, which may vary by client and may include, but are not limited to: Proof of valid identification (photo, driver’s license, SSN), Criminal background checks, drug screens, Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus), Annual TB testing, Healthcare training ○ Estimated up to 5 % Travel for training Responsibilities Include, But Are Not Limited To Performance and Security Event Management Knowledge of network technologies (protocols, design concepts, access control) Knowledge of security technologies (encryption, data protection, design, privilege access, etc.) Incident Management (including participation in Major Incident Management if/as needed) Monitoring systems for escalated issues. Report to proper teams and drive process/product issues to resolution Incident Management process for partners and products from third parties Problem & Root Cause Analysis Change Management Continuous Improvement Drive Problem Management/Root Cause Analysis and continual improvement of products and processes Proactively communicate & collaborate with Varian HQ and Field Operations Management related to work at hand (Escalations, Process Performance, etc.) * Ensure Configuration Items (CIs) are identified, accounted for, reported, verified, and audited * Manage and support necessary application & database with help of the developers * Monitor, measure, report, and review current performance of services and components in the enterprise IT environment and ensure IT capacity meets business needs * Define an end-to-end provisioning process facilitating automation wherever possible * Enforce the information security procedures & compliance across IT systems & services Who we are : We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work : When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Healthineers’ specific businesses, please visit our company page here. As an equal opportunity employer, we welcome applications from individuals with disabilities. Data Privacy : We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies : Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities.

Key Responsibilities · Manage and maintain Microsoft SQL Server databases (2016 and later) across development, UAT, and production environments. · Monitor and improve database performance using Query Store, Extended Events, and Dynamic Management Views (DMVs). · Design and maintain indexes, partitioning strategies, and statistics to ensure optimal performance. · Develop and maintain T-SQL scripts, views, stored procedures, and triggers. · Implement robust backup and recovery solutions using native SQL Server tools and third-party backup tools (if applicable). · Ensure business continuity through high-availability configurations such as Always On Availability Groups, Log Shipping, or Failover Clustering. · Perform database capacity planning and forecast growth requirements. · Ensure SQL Server security by managing logins, roles, permissions, and encryption features like TDE. · Collaborate with application developers for schema design, indexing strategies, and performance optimization. · Handle deployments, patching, and version upgrades in a controlled and documented manner. · Maintain clear documentation of database processes, configurations, and security policies. Required Skills & Qualifications · Bachelor’s degree in Computer Science, Engineering, or related field. · 3–5 years of solid experience with Microsoft SQL Server (2016 or later). · Strong command of T-SQL including query optimization, joins, CTEs, window functions, and error handling. · Proficient in interpreting execution plans, optimizing long-running queries, and using indexing effectively. · Understanding of SQL Server internals such as page allocation, buffer pool, and lock escalation. · Hands-on experience with backup/restore strategies and consistency checks (DBCC CHECKDB). · Experience with SQL Server Agent Jobs, alerts, and automation scripts (PowerShell or T-SQL). · Ability to configure and manage SQL Server high-availability features. · Exposure to tools like Redgate SQL Monitor, SolarWinds DPA, or similar is a plus. Nice to Have · Exposure to Azure SQL Database or cloud-hosted SQL Server infrastructure. · Basic understanding of ETL workflows using SSIS. · Microsoft Certification: MCSA / Azure Database Administrator Associate or equivalent. · Experience with database deployments in CI/CD pipelines. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹700,000.00 per year Benefits: Provident Fund Work Location: In person

Overview Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes, and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations. Currently we are looking for the position of Cloud Specialist 3 . We are accepting applications from Hyderabad and Kolkata location only as this is Work from Office job opportunity. The Cloud Specialist 1 is primarily responsible for responding to and resolving monitoring alerts responding to and resolving requests from customers partners and the company services team responding to incidents working Disaster Recovery failover testing and working scheduled maintenance windows within the cloud environment with assistance from team members. What you will be doing Qualifications: Must have a bachelor’s degree A minimum of 5 Years - 7 years of experience working in Infrastructure Support or NOC Expert Knowledge of Cloud technologies, SQL & CRM based applications Expert Knowledge of various monitoring tools like SolarWinds, BMC etc. Expert Knowledge of ITIL / ITSM framework & Process Excellent Oral & Written communication skills Ability to multi-task and prioritize workload Adaptable to a 24/7 rotational shift model including night shifts Ability to adapt to continuously changing procedures and environment Strong Customer handling experience preferred What will make you successful Responsibilities: Application Layer Monitoring on Cloud Monitor infrastructure including (Servers, Applications & Services) and remediate issues Documentation, recording and updating incident details in ITSM tool. Responsible for maintaining NOC related reports. Ensure maximum possible service availability and performance. Manage escalations within SLAs defined in the team’s standard operating procedures. Coordination with stakeholders and third-party vendors. Support and Classification, making an initial assessment into the nature of the incident, assessing the severity, impact and risk. Allocation of unresolved Incidents to appropriate support groups Monitoring & Tracking, reviewing the progress of an incident and keeping the user informed Manage requests / incidents assigned by Leads/Manager Hyland’s Offering We’re proud of our culture and take employee engagement seriously. By listening to employees’ feedback, we’re able to provide meaningful benefits and programs to our workforce. Learning & Development - development budget (used for certifications, conferences etc..), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees. R&D focus – cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow. Work-life balance culture – flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust, and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office! Well-being - private medical healthcare, life insurance, gym reimbursement, constant wellbeing programs Community Engagement – Volunteer time off (12h/year). Diversity & Inclusion – employee resource groups, inclusion benefits and policies Niceties & Events – snacks and beverages, employee referral program, birthday, baby gifts, and employee programs If you would like to join the company where honesty, integrity and fairness lie in the bottom of values, where people are truly passionate about technology and dedicated to their work – connect with us! We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Overview Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes, and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations. Currently we are looking for the position of Cloud Specialist 4 . We are accepting applications from Hyderabad and Kolkata location only as this is Work from Office job opportunity. ( NO HYBRID OR REMOTE ALLOWED ) The Cloud Specialist 1 is primarily responsible for responding to and resolving monitoring alerts responding to and resolving requests from customers partners and the company services team responding to incidents working Disaster Recovery failover testing and working scheduled maintenance windows within the cloud environment with assistance from team members. What you will be doing Qualifications: Must have a bachelor’s degree A minimum of 7+ years of experience working in Infrastructure Support or NOC Expert Knowledge of Cloud technologies, SQL & CRM based applications Expert Knowledge of various monitoring tools like SolarWinds, BMC etc. Expert Knowledge of ITIL / ITSM framework & Process Experience in leading small teams preferred Experience in Training and mentoring new joiners Expert in Oral & Written communication skills Ability to multi-task and prioritize workload Adaptable to a 24/7 rotational shift model including night shifts Ability to adapt to continuously changing procedures and environment Strong Customer handling experience required What will make you successful Responsibilities: Application Layer Monitoring on Cloud Monitor infrastructure including (Servers, Applications & Services) and report them to appropriate teams. Documentation, recording and updating incident details in ITSM tool. Develop & Execute training plans for continuous improvement Identify process gaps & remediate accordingly Quality audits/assurance & implementation Spearhead timely resolution of Critical Incidents & Problems Responsible for maintaining NOC & administrative related reports. Ensure maximum possible service availability and performance. Manage escalations within SLAs defined in the team’s standard operating procedures. Coordination with stakeholders and third-party vendors. Support and Classification, making an initial assessment into the nature of the incident, assessing the severity, impact and risk. Allocation of unresolved Incidents to appropriate support groups Monitoring & Tracking, reviewing the progress of an incident and keeping the user informed Manage request / incident assigned by managers Hyland’s Offering We’re proud of our culture and take employee engagement seriously. By listening to employees’ feedback, we’re able to provide meaningful benefits and programs to our workforce. Learning & Development - development budget (used for certifications, conferences etc..), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees. R&D focus – cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow. Work-life balance culture – flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust, and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office! Well-being - private medical healthcare, life insurance, gym reimbursement, constant wellbeing programs Community Engagement – Volunteer time off (12h/year). Diversity & Inclusion – employee resource groups, inclusion benefits and policies Niceties & Events – snacks and beverages, employee referral program, birthday, baby gifts, and employee programs If you would like to join the company where honesty, integrity and fairness lie in the bottom of values, where people are truly passionate about technology and dedicated to their work – connect with us! We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Overview Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes, and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations. Currently we are looking for the position of Cloud Specialist 1 . We are accepting applications from Hyderabad and Kolkata location only as this is Work from Office job opportunity. ( NO HYBRID OR REMOTE ALLOWED ) The Cloud Specialist 1 is primarily responsible for responding to and resolving monitoring alerts responding to and resolving requests from customers partners and the company services team responding to incidents working Disaster Recovery failover testing and working scheduled maintenance windows within the cloud environment with assistance from team members. What you will be doing Qualifications: Must have a bachelor’s degree A minimum of 06 months - 3 years of experience working in Infrastructure Support or a NOC Basic Knowledge of Cloud technologies, SQL & CRM based applications Basic troubleshooting & analytical skills Basic Knowledge of various monitoring tools like SolarWinds, BMC etc. Basic Knowledge of ITIL Ability to multi-task and prioritize workload Good Oral & Written communication skills Adaptable to a 24/7 rotational shift model including night shifts Ability to adapt to continuously changing procedures and environment Customer handling experience preferred Freshers with Strong knowledge & certification will be preferred What will make you successful Responsibilities: Application Layer Monitoring on Cloud Monitor infrastructure including (Servers, Applications & Services) and remediate issues Documentation, recording and updating incident details in ITSM tool. Ensure maximum possible service availability and performance. Manage escalations within SLAs defined in the team’s standard operating procedures. Coordination with stakeholders and third-party vendors. Support and Classification, making an initial assessment into the nature of the incident, assessing the severity, impact and risk. Allocation of unresolved Incidents to appropriate support groups Monitoring & Tracking, reviewing the progress of an incident and keeping the user informed Manage requests / incidents assigned by Leads/Manager Hyland’s Offering We’re proud of our culture and take employee engagement seriously. By listening to employees’ feedback, we’re able to provide meaningful benefits and programs to our workforce. Learning & Development - development budget (used for certifications, conferences etc..), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees. R&D focus – cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow. Work-life balance culture – flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust, and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office! Well-being - private medical healthcare, life insurance, gym reimbursement, constant wellbeing programs Community Engagement – Volunteer time off (12h/year). Diversity & Inclusion – employee resource groups, inclusion benefits and policies Niceties & Events – snacks and beverages, employee referral program, birthday, baby gifts, and employee programs If you would like to join the company where honesty, integrity and fairness lie in the bottom of values, where people are truly passionate about technology and dedicated to their work – connect with us! We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Job Title: Associate Director – IT Infrastructure & Operations Location: Hyderabad, India Job Summary: GTO is seeking a highly motivated and experienced Associate Director of Infrastructure Operations to lead our dynamic and growing infrastructure team. This critical role is responsible for the reliable, secure, and efficient operation of our entire IT infrastructure, including network, servers, storage, cloud environments, and critical systems. The Associate Director will drive operational excellence, implement best practices, manage vendor relationships, and ensure the infrastructure supports the company's strategic objectives. This position requires strong technical acumen, exceptional leadership skills, and a proactive approach to problem-solving in a fast-paced environment. The Associate Director of Operations reports to Director of Operations. The primary responsibility to make sure the 99.99% availability is maintained across environment across 84 sites that are in different regions across the globe. The candidate must be willing to work on site 4 days a week in Hyderabad, during US EST time zone. Key Responsibilities: Leadership and Team Management: • Lead, mentor, and develop a team of infrastructure operations engineers and specialists. • Foster a collaborative, high-performing, and results-oriented team culture. • Set clear performance expectations, provide regular feedback, and conduct performance reviews. • Manage team schedules, on-call rotations, and ensure adequate staffing levels. • Identify training and development needs within the team. Infrastructure Operations and Maintenance: • Oversee the day-to-day operations, maintenance, and monitoring of all IT infrastructure components (servers, storage, network, firewalls, load balancers, etc.). • Ensure high availability, performance, and stability of critical systems and services. • Implement and enforce ITIL best practices for incident, problem, change, and configuration management. • Develop and maintain comprehensive documentation for infrastructure configurations, processes, and procedures. • Manage and optimize backup, recovery, and disaster recovery processes. • Collaborate with Design, Engineering, Capacity, Strategy, Security and Application teams Cloud Infrastructure Management: • Manage and optimize our cloud infrastructure (e.g., AWS, Azure, GCP) for performance, cost-efficiency, and security. • Implement and maintain cloud monitoring and alerting systems. • Ensure compliance with cloud security policies and best practices. Security and Compliance: • Collaborate with the security team to implement and maintain security policies and procedures for the infrastructure. • Ensure compliance with relevant industry regulations and standards (e.g., SOC 2, SOCr, NIST, RAP and PCI). • Participate in security audits and implement remediation plans. Collaboration and Communication: • Collaborate effectively with other IT teams (e.g., development, security, support) and business stakeholders. • Communicate clearly and concisely with technical and non-technical audiences regarding infrastructure status, incidents, and projects. • Participate in strategic planning and contribute to the development of IT roadmaps. Problem Solving and Incident Management: • Lead the resolution of complex infrastructure issues and outages. • Conduct root cause analysis and implement preventative measures. • Develop and maintain incident response plans. Continuous Improvement: • Identify opportunities for process improvement and automation within infrastructure operations. • Implement solutions to enhance efficiency, reliability, and scalability. • Stay current with emerging technologies and industry trends. Reporting & Strategic Insights • Deliver actionable dashboards and reports on device health, user experience, automation outcomes, and support KPIs. • Present EUX insights and strategy recommendations to IT leadership. Technical Expertise: • Strong technical expertise across a broad range of infrastructure technologies, including: • Server operating systems (Windows Server, Linux) • Networking (TCP/IP, DNS, DHCP, routing, switching, firewalls, VPN) • Storage solutions (EMC, iSilon, SAN, NAS) • Virtualization technologies (VMware, NSX) • Cloud platforms (AWS, Azure, GCP) – deep understanding of at least one is required. • Monitoring and alerting tools (e.g., SolarWinds, Nagios, SCOM, CloudWatch, Azure Monitor) • Automation tools (e.g., Ansible, Chef, Puppet, scripting languages like Python, PowerShell) • Collaboration tools (O365, Zoom, Teams) • Database management (Oracle, OCI, MsSQL, MySQL) • Oversee the deployment, maintenance, and innovation of core EUX platforms: JAMF, SCCM, Intune, Nexthink, Moveworks, and AI-based support tools. • Responsible for managing day to day operations and managing the floor operations of Technical Services, End User Client, End User Experience, Cross Functional Services • Manage lifecycle and standards for end-user hardware, peripherals, and operating systems across the enterprise. • Proven ability to lead and motivate technical teams. • Excellent problem-solving and analytical skills. Knowledge: • Working knowledge on managing Cloud operational support services (AWS and/ or GCP and/ or Azure and/ or SaaS) • Working knowledge of service monitoring tools such as: SolarWinds Orion, Microsoft System Center Operations Manager, and Nagios • Working knowledge of RedHat Linux, Windows, VMWare, EMC & NetApp Storage, Backups, and Cisco Networking devices • Working knowledge of ServiceNow and Alert Integrations • Working knowledge of Data Center Co-Location Services with heavy emphasis on monitoring • Working knowledge of Change and Production Control Frameworks as set forth in the ITILv.3 library Skills: • Ability to build, influence, lead and motivate effective teams towards end results • Ability to work effectively with all levels of staff, clients and other IT personnel • Ability to negotiate with customers to reach agreement on common goals and service levels • Ability to conduct thorough root cause analysis to resolve issues • Ability to create and present I&O information to executive management Experience: • Minimum 5 years of experience in a global 24/7 operations role • Experience in managing co-location relationships with heavy emphasis on Outsourcing relationships • Experience in Cloud technologies AWS and/ or GCP and/ or Azure • Experience in managing RedHat Linux, Windows, VMWare, EMC & NetApp Storage, Backups, and Cisco Networking devices • Experience in analysis of complex infrastructure problems • Strong interpersonal skills and the ability to effectively communicate with a wide range of stakeholders • Ability to gather data, compile information, and prepare reports for Executive Management • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. • Ability to provide technical guidance and leadership to professional personnel in area of expertise. • Ability to provide and drive data collection needs for various annual Corporate Audits: SOX, PCI, etc. • Strong understanding of ITIL principles and best practices. • Excellent communication (written and verbal) and interpersonal skills. • Experience in managing vendor relationships and budgets. • Knowledge of security best practices and compliance requirements. • Work with technology leadership team and assist with scheduled changes, maintenances and unplanned incidents • Coordinates and supports disaster recovery procedures and assists in the development of disaster recovery plans • Reviews historical data for trend analysis • Departmental Requirements • Available for all critical outages by driving the team to service restoration Qualifications: • Education: Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is preferred. • Experience: Minimum of 10 years of experience in (Insert function here) or a similar role, with at least 5 years of experience managing offshore technical teams. • Technical Skills: Strong understanding of software development, IT infrastructure, and project delivery methodologies. • Leadership Skills: Proven ability to lead and inspire technical teams, with excellent interpersonal and communication skills. • Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges. • Cultural Awareness: Ability to work effectively in a multicultural environment and manage teams across different time zones. Preferred Qualifications: • Experience working in a global organization with distributed teams. • Certification in (Insert function here) • Knowledge and Certifications in ITIL, Agile and DevOps practices. About Us: We are a leading organization committed to leveraging technology to drive business success. Our team is dedicated to innovation, collaboration, and delivering exceptional results. Join us and be a part of a dynamic and forward-thinking company. How to Apply: Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications.