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GTT Data Solutions Ltd logo

Software Engineer-SeviceNow

3 - 5 years

0 Lacs

Pune Maharashtra India

Posted:4 days ago| Platform: Linkedin logo

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Skills Required

software servicenow development design service rest testing deployment ui data patching security documentation test coding governance scripting server flow integration architecture

Work Mode

On-site

Job Type

Full Time

Job Description

Qualification: B.Tech- Computer Science/IT, MCA

Job Location: Pune (WFO)

Experience: 3- 5 years of experience in ServiceNow development and administration

Key Responsibilities:

  • Design, develop, and implement ServiceNow solutions using out-of-the-box features and custom scripting.
  • Customize and configure ServiceNow modules including but not limited to

    Incident, Problem, Change, Request, CMDB, Knowledge

    , and

    Service Catalog

    .
  • Develop and maintain integrations with third-party tools via APIs, web services (REST/SOAP), and MID servers.
  • Participate in the full development lifecycle including requirements gathering, design, development, testing, deployment, and support.
  • Implement workflows, business rules, client scripts, UI policies, and data policies.
  • Perform regular platform upgrades and patching while ensuring minimal impact to users.
  • Collaborate with cross-functional teams including IT Operations, Security, and Project Management.
  • Create and maintain technical documentation, including design specs, test plans, and user guides.
  • Ensure adherence to best practices, coding standards, and governance processes.


Required Skills & Qualifications:

  • 3–5 years of hands-on development experience in ServiceNow platform.
  • Strong experience with

    JavaScript

    ,

    GLIDE API

    , and

    ServiceNow scripting (client & server side)

    .
  • Experience in configuring and customizing core ITSM modules.
  • Working knowledge of

    ServiceNow Studio

    ,

    Flow Designer

    , and

    Integration Hub

    .
  • Experience with

    REST/SOAP integrations

    and use of

    MID servers

    .
  • Familiarity with ServiceNow best practices, system architecture, and data model.
  • Good understanding of

    ITIL

    framework.

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