Active Directory Engineer - L3 Support
Experience :
5+ Years
Employment Type :
Full-time
Job Overview
We're seeking a skilled and experienced Active Directory Engineer for an L3 Support role to join our dynamic team.With a minimum of 5 years of progressive hands-on experience in identity and access management, you'll be responsible for designing, implementing, supporting, and maintaining robust Active Directory solutions for our clients.You'll collaborate closely with cross-functional teams, provide expert technical support, troubleshoot complex issues, and ensure the successful deployment and integration of AD within client environments, aligning with industry best practices and security standards.
Responsibilities
- Provide L3 support for Active Directory solutions, addressing complex incidents and ensuring high service availability.
- Design, implement, and govern world-class Active Directory solutions that comply with industry best practices.
- Troubleshoot and resolve issues related to Group Policy Objects (GPO), including deployment and remediation of security patches.
- Support application migration for both standard and homegrown target applications, ensuring seamless integration with AD.
- Act as a subject matter expert (SME) on Active Directory suites, particularly in supporting web authentication protocols, and assist in deploying these products in various environments.
- Develop reliable and repeatable solutions for recurring technology issues.
- Lead the development and implementation of new capabilities and enhancements within Azure Cloud environments, specifically focusing on Azure AD.
- Provide Level 2 support for the system within agreed service levels, ensuring operational efficiency.
- Offer direct support for product development, testing, and knowledge transfer of production-ready identity solutions.
- Establish and manage Azure AD federation for internal users, enabling seamless access.
- Serve as a leadership point of contact (POC) for the triage of high-priority incidents and engagements.
- Support core user directories, including Active Directory and LDAP technologies.
- Provide technical support to the Security Operations team for the day-to-day management of IAM solutions.
- Implement IAM solutions that meet open standards such as SAML, OAuth, and OpenID Connect onboarding protocols.
- Implement IAM solutions that leverage load balancers, clustering, high availability, and disaster recovery technologies.
- Provide awareness and implementation expertise involving certificate management, SSL handshaking, and encryption technologies while integrating IAM solutions.
- Document and update Standard Operating Procedures (SOPs) and transfer knowledge to other team members.
- Identify operational issues, recommending and implementing IAM solutions aligned with the overall strategic direction.
Qualifications
- Bachelors degree in Computer Science, Information Systems, or a related field, or equivalent practical experience.
- Minimum of 5 years of progressive hands-on experience in identity and access management solutions, including their design, implementation, and governance.
- Extensive experience in Active Directory management and administration.
- Strong experience with Microsoft Group Policy management, including creating, modifying, and deleting GPOs.
- Proven experience with creating, modifying, and deleting domain trusts.
- Experience with managing and troubleshooting Active Directory replication and configuration.
- Proficiency in user/group administration, Azure roles, Azure Custom roles, and Service Principal
Names (SPN) within Azure AD.
- Strong experience in managing and configuring AD Connect builds & synchronization.
(ref:hirist.tech)