Senior Transactional Operations Manager

About The Role

Senior Transactional Operations Manager

Key Responsibilities

• Ensure the smooth day-to-day operation of the Insourcing Section.
• Preparation of documents on customers’ behalf, including other necessary paperwork.
• Check various trade transactions for accuracy and compliance with procedures, rules, and regulations.
• Maintain high standards of courtesy and efficiency while serving customers.
• Handle Client meetings, and deal with them properly and professionally.
• Process all trade transactions in accordance with the procedure manual and regulatory requirements.
• Address internal and external customers’ trade-related queries professionally.
• Handling import transactions, addressing quires for Write-off BOE, ORM and BOE.
• Regular follow-up with clients for closure of BOE and ORM.
• Coordinate with FEMA team for timely clear pendency in IDPMS.
• Daily monitor BOE-ORM pendency data, and act accordingly.
• Perform reconciliation duties on a daily, weekly, and monthly basis to ensure accuracy and compliance.
• Management and coordination the daily work with internal teams to meet service expectations.
• Perform of a checker function on client master records to maintain data integrity.
  

Qualifications & Expertise

• Minimum 5 years of experience in Trade Finance and Foreign Exchange Operations in a bank.
• At least 3 years of hands-on experience in handling outward remittances, including import payments, service payments, and foreign inward remittances under FEMA guidelines.
• Strong knowledge of RBI guidelines, FEMA regulations, IDPMS/EDPMS reporting, and compliance requirements related to cross-border transactions.
• Proficiency in Excel for data analysis, MIS reporting, and reconciliation tracking.
• Sound understanding of data validation, process mapping, and automation of transaction workflows in trade operations.
• Experience in stakeholder coordination, including communication with clients, auditors, and regulatory authorities.
• Strong skills in documentation review, transaction scrutiny, and ensuring end-to-end compliance across trade and remittance life cycles.
• Ability to work independently or in cross-functional teams, especially in high-volume and regulated environments.
• Effective communication and problem-solving skills with fluency in English.
  

We Offer

• Сompetitive salary and opportunities for professional development.
• A quarterly bonus, which is paid every quarter for the work done.
• Collaborative working environment in a state-of-the-art Delhi office.
• Professional and theme communities, support of employee initiatives.
• Courses in Corporate University.
• Opportunity to come for HQ and complete an internship at Sber.