Senior Technical Program Manager

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Role Summary

The Book-to-Trip Foundations Organization at Expedia Group provides services that are collective foundational building blocks that enable best-in-class Book-To-Trip experience. This organization contains following sub teams - Reservations team secures travelers intended products and ensures fulfillment with the suppliers and is the authoritative copy of the reservation booked. The QCE Team is responsible for testing end to end booking and post booking experiences. The Expweb team delivers secure, timely, and compliant releases for managing Expedia Travel Websites. The Technical Program Management team drives critical programs in collaboration with engineering and product teams across these three teams and multiple global locations. powering key traveler and partner experiences. The Senior Technical Program Manager will be integral to the delivery of high-impact programs, coordination, structure, tracking, communications and driver for key business decisions. They will be a member of the centralized cross functional Reservations, QCE and Expweb team, making connections between all Expedia Group Brand clients, multiple Lines of Business stakeholders, Supply and Infrastructure teams.

What you'll do:

• You will build the basic structure of a program (possibly from scratch) that may include: business case, prioritization alignment, team engagement, team governance, identifying a sponsor, identifying stakeholders, 'sales' pitch to leadership, etc.

• You will lead proactive identification and mitigation of issues and risks. Leverages experience to anticipate risks in advance of impacts. In addition, you'll keep relevant stakeholders informed of progress toward or changes to task timing that impacts the project schedule

• You will lead increasingly adaptive, ambiguous programs or highly complex technical projects

• You will facilitate collaboration with different stakeholders with varied perspectives to develop effective solutions to issues

• You will develop product phase-out planning in-line with the product roadmap and determine different phase milestones and priorities

• You will use written and verbal communication skills effectively to confidently convey technical and business concepts to senior management and some executive audiences

Who you are:

• Bachelor's degree in a technical field (Analytics, Computer Science, Engineering) or an MBA, or equivalent professional experience.

• 8+ years of program management experience with cross-brand collaboration

• Proven ability to highly technical initiatives with multi-disciplinary teams and leaders

• Adaptable and accountable in managing multiple priorities in a rapidly evolving environment

• Excellent meeting facilitation, prioritization, and decision-making skills

• Skilled in breaking down ambiguous business issues into structured problem statements

• Able to build trust and long-term relationships through storytelling and persuasive influence

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.