Senior Operations Executive

About the job

About us/Company overview:

Come, join the pack!

Job Summary:

Operations Executive / Senior Operations Executive

Key Responsibilities:

B2B Operations Management:

• Manage end-to-end order processing for institutional and B2B clients.
• Coordinate with sales, warehouse, logistics, and finance teams to ensure timely order fulfillment.

Key Account Management:

• Serve as the single point of contact for key accounts, ensuring high service levels.
• Build strong relationships with clients and internal stakeholders to ensure smooth operations.
• Address and resolve client queries, operational issues, and delivery concerns promptly.

PO & GRN Handling:

• Create and manage Purchase Orders (POs) in the system as per internal team requirements.
• Track Goods Receipt Notes (GRN) to ensure timely and accurate delivery and invoicing.

Inventory & Logistics Coordination:

• Monitor inventory levels and coordinate with warehouses for stock availability.
• Collaborate with logistics for timely dispatch and delivery of orders.

Reporting & Documentation:

• Maintain accurate documentation of all operational activities.
• Generate and share periodic reports on order status, GRN, and PO status with stakeholders.

Key Requirements:

• Bachelor’s degree in Business Administration, Supply Chain, or related field.
• 2–5 years of experience in operations management, preferably in the

  FMCG or Personal Care

  sector.
• Experience in handling

  B2B key accounts

  and managing

  PO/GRN workflows

  .
• Strong communication, coordination, and interpersonal skills.
• Proficiency in MS Excel, ERP systems (SAP, Oracle, etc.), and order management tools.
• Ability to work in a fast-paced environment and manage multiple priorities.