Senior Manager - CEO's Office

Ways of Working

About Swiggy

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.

From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

Role: SM - CEO’s Office

The CEO’s Office is a tight, lean team that works closely with the CEO to help develop and drive multiple charters, including but not limited to - strategy and goal setting, business and product roadmap planning, organization design and culture, performance/ accountability systems and general process improvement. The overarching objective of the unit is to be a force multiplier to the CEO and create significant leverage across all aspects that the CEO’s span touches. The unit is also responsible for being a thought/ideation partner to the CEO and picking up special projects from time to time.

The SM in the CEO’s Office will play a critical role in fulfilling the above objectives working closely with the CEO and the Chief of Staff. They will be driving highly cross functional projects and liaising with functions/teams across the organization to tightly manage outcomes as well as execution timelines. They will also be designing and managing key processes in the org. - from strategic planning exercises to central review cadences. They will also help strategize, design and execute critical initiatives across Growth, Tech, Product, HR, & Operations.

Reporting Manager:

The team reports to VP - Chief of Staff to CEO

He / She needs to be a hustler who can combine business understanding with creative thinking, analytical rigor and stakeholder management to:

• Identify and execute on business-critical cross-functional projects collaborating across multiple stakeholders
• Work across business and product teams to pull together strategic & operational projects from high level vision to project planning to on-ground implementation.
• Drive the company’s planning processes by tying together the goals of different verticals, horizontals and business lines into the org priorities and goalpost
• Understand the company’s end to end business performance. Proactively identify & troubleshoot problems to ensure the company’s financial as well as operational performance is ahead of plan across different businesses.
• Structure and execute operational and strategic initiatives by gathering and synthesizing relevant data, leading analyses and presenting final recommendations that will drive short- and long-term changes in the org.
• Evaluate new business opportunities by modelling performance reflecting plausible scenarios or and identifying risks and opportunities. These business opportunities could include new business models, strategic initiatives or changes to existing business models

Desired Candidate :

• Bachelor’s degree in Engineering, Mathematics, Statistics or related technical degree
• MBA or Equivalent degree from tier 1 colleges
• 3-5 years of relevant experience in management/strategic consulting/ corporate development and a demonstrated record of accomplishment
• Experience in eCommerce, digital media, retail, and customer experience businesses post consulting is preferred but not mandatory
• Proven experience of working with org leaders and multiple stakeholders to drive projects to execution by building consensus. Strong strategic and creative thinking
• Experience in handling a wide breadth of projects and being able to multitask and prioritize when facing multiple challenging priorities
• Highly experienced at structuring ambiguous problems, leading analytical work streams, applying sound business discernment
• Communication and presentation skills to effectively deliver complex, data-driven insights to senior business leaders.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law.