Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
0.0 years
0 Lacs
Gachibowli, Hyderabad, Telangana
On-site
Location: IN - Hyderabad Telangana Goodyear Talent Acquisition Representative: M Bhavya Sree Sponsorship Available: No Relocation Assistance Available: No Help design and develop back-end services and APIs for data-driven applications and simulations. Work with our technical partners to collaborate on system requirements and data integration needs for our new applications. Support the deployment and scaling of new back-end technologies and cloud-native architectures within the organization. Work closely with our data scientists to support model deployment into production environments. Develop and maintain server-side components for digital tools and products using Python, Java, C++, or other modern back-end technologies and frameworks. Build scalable, secure, and efficient services that support a seamless experience across multiple platforms. Design, implement, and maintain robust database systems (SQL and NoSQL), ensuring high availability and performance for critical applications. Contribute to DevOps practices including CI/CD pipelines, infrastructure as code, containerization (Docker), and orchestration (Kubernetes). Learn about the tire industry and tire manufacturing processes from subject matter experts. Be a part of cross-functional teams working together to deliver impactful results. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, ethnicity, citizenship, or any other characteristic protected by law. Goodyear is one of the world’s largest tire companies. It employs about 68,000 people and manufactures its products in 53 facilities in 20 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate
Posted 2 days ago
0.0 - 5.0 years
0 Lacs
Gurugram, Haryana
On-site
Location Gurugram, Haryana, India This job is associated with 2 categories Job Id GGN00002050 Information Technology Job Type Full-Time Posted Date 07/15/2025 Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Our Values: At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world. Job overview and responsibilities Our Digital Operations Center is constantly working to enhance the experience of our customers across our Digital Channels, based on data-driven analytics and timely and accurate reports. We are seeking a Senior Developer with deep expertise in building and maintaining cloud-native data platforms and pipelines using AWS and modern development practices. The ideal candidate is a hands-on engineer with experience in serverless compute, streaming data architectures, and DevOps automation, who thrives in a collaborative, fast-paced environment. This role will be instrumental in designing high-performance, scalable systems leveraging AWS services and the Well-Architected Framework. Design, build, and maintain scalable and efficient ETL/ELT pipelines using tools such as AWS Fargate, S3, Kinesis, and Flink or custom scripts. Integrate data from various sources including APIs, cloud services, databases, and flat files into a centralized data warehouse (e.g., Postgres, BigQuery, Redshift). Design and optimize SQL database schemas and queries, primarily on Amazon Aurora (MySQL/PostgreSQL), ensuring high performance and data integrity across workloads. Monitor, troubleshoot, and resolve data pipeline and infrastructure issues. Build CI/CD pipelines using GitHub Actions, driving automation in deployment and testing. Apply best practices for monitoring, alerting, cost optimization, and security — in line with AWS’s Well-Architected Framework. Collaborate with cross-functional teams including product, analytics, and DevOps to design end-to-end solutions. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. Required Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems or related field. 2–5 years of experience in data engineering or a similar role. Strong SQL skills and experience working with relational databases (e.g., PostgreSQL, MySQL). Experience with cloud platforms like AWS, GCP, or Azure (e.g., Fargate, S3, Lambda, Aurora, Redis) Familiarity with data modeling and building data warehouses/lakes. Experience designing real-time or near-real-time data streaming pipelines. Proficiency in programming languages like Python or Scala. CI/CD knowledge, particularly using GitHub Actions or similar tools. Solid understanding of performance tuning, cost-effective cloud resource management, and data architecture principles. Understanding of data governance, quality, and security best practices. Must be legally authorized to work in India for any employer without sponsorship Qualifications Preferred MBA preferred Data Engineer :- AWS certifications (e.g., Developer Associate, Solutions Architect). Knowledge of modern data stack tools like dbt, Fivetran, Snowflake, or Looker. Exposure to containerization and orchestration tools (e.g., Docker, Kubernetes). Experience with data lake architectures or hybrid transactional/analytical processing systems. Familiarity with Agile development practices and cloud-native observability tools. Experience working with Quantum Metric and/or Dynatrace a plus
Posted 2 days ago
8.0 years
0 Lacs
Bengaluru, Karnataka
On-site
- 8+ years of non-internship professional software development experience - 8+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Are you interested in building hyper-scale MySQL database services in the cloud? Do you want to revolutionize the way people manage vast volumes of data in the cloud? Do you want to have direct and immediate impact on hundreds of thousands of users who use AWS database services? Amazon is breaking new ground and changing the rules for relational Databases. The MySQL-compatible edition of Amazon Aurora is helping customers have enterprise performance, availability and durability, along with compatibility with the world's most used open source database - MySQL . We believe that Database Services, while already a large profitable businesses, is in it's infancy. Over the next few years, it will represent a very large business. We are looking for an experienced technical leader to take our early lead in the database services market and extend it by defining and delivering industry leading next generation databases. Amazon Aurora MySQL team in Bangalore is looking for experienced technical experts in database development to build services that run across thousands of servers in multiple datacenters worldwide and powers Amazon Aurora service. These are core systems development positions where you will own the design and development of significant system software components critical to our industry storage services architected for the cloud. This is a hands on position where you will be asked to do everything from building rock-solid components to mentoring other engineers. You need to not only be a top software developer with a good track record of delivering, but also excel in communication, and customer focus. This is a unique and rare opportunity to get in on the ground floor within a fast growing business and help shape the technology, product and the business. A successful candidate will bring deep technical software expertise and ability to work within a fast moving, startup environment in a large company to deliver solid code that has a broad business impact. Come, join us in reinventing database systems for the cloud! About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 2 days ago
0.0 years
0 Lacs
Gurugram, Haryana, India
On-site
About The Ayurveda Experience The Ayurveda Experience is the #1 Ayurveda platform globally with 1.5 million+ customers across 20+ countries. Rooted in Indias 5,000-year-old wellness tradition, we bring time-tested Ayurvedic beauty and wellness products to modern consumers worldwide. The US is our largest and fastest-growing market, and were looking for a creative and strategic content leader to elevate our voice, storytelling, and performance in this critical region. Role Overview Were hiring a Head of Content Global Market to lead and execute our content strategy across brand, performance, CRM, and offline channels. You will create and oversee content that drives conversion, awareness, education, and trust. This is a high-impact leadership role requiring a rare blend of strategic thinking, exceptional writing skills, deep customer empathy, and growth-oriented mindset. Youll manage a content team and work closely with design, performance, product, and brand teams to craft content that informs, engages, and converts US consumers. Key Responsibilities - Own Content Strategy: Define and drive the content strategy tailored to the respective geographical market audience across paid ads, website, email, video, landing pages, and more. - Lead Cross-Channel Content Execution: Manage and optimize all consumer facing content in the brand storytelling, conversion copy, performance creatives - Collaborate with Growth Teams: Partner with media buyers and performance teams to deliver high ROI creatives, test ad hooks, and improve CAC through content. - Consumer Education & Trust: Develop a content-led approach to build authority and explain Ayurvedic science in a way that resonates with Western audiences. - Video & Script Oversight: Guide short-form and long-form video scripts for YouTube, Meta, TikTok, and advertorials/listicles/long form landing pages - Build & Manage a Team: Hire and manage content team of writers, editors, and video creators. Set priorities, manage calendars, and review quality. - Maintain Brand Voice: Ensure consistent tonality and storytelling aligned with our premium, informative, and culturally respectful positioning. Qualifications - 812 years of content or creative experience, ideally in D2C/eCommerce or consumer health/wellness - 3+ years in a leadership or team management role - Native level written and verbal English skills; sharp editorial instincts and persuasive writing ability - Strong understanding of consumer psychology, especially in wellness and beauty - Demonstrated experience building performance driven creatives for paid media - Experience educating a global audience on Eastern/alternative wellness a major plus - Comfortable in a high-growth, fast-paced environment with distributed teams What Youll Get - Leadership role at a globally scaling D2C brand with Ayurvedic roots - Cross-functional exposure and ability to directly influence brand success in our most important market - Fast decision-making culture with full ownership and accountability - Meaningful work that helps people feel and live better
Posted 2 days ago
2.0 years
0 Lacs
Greater Hyderabad Area
On-site
Job Title: Junior Civil Engineer – Energy Modeling & Title-24 Compliance (California Residential Design) Location: Hyderabad, India Experience Level: 0–2 Years 🚨 Read This First If you’re looking for a typical engineering job with routine tasks, zero ambiguity — this isn’t it. But if you’re excited about building real expertise, owning your deliverables, learning U.S. energy compliance from Day 1, and being part of a startup that’s growing fast and pushing boundaries — keep reading. This role is technical, challenging, and genuinely career-changing. 🌎 What is zHeight? zHeight is a fast-growing, U.S.-based startup reimagining how homes in America are designed and permitted. We deliver high-quality, code-compliant residential design faster and cheaper — powered by AI workflows and a world-class team. We’ve delivered 100+ permitted homes in California, grown 3.4x YoY, and built a team of architects, engineers, and technologists from IITs, NITs, and top institutions. We're scaling fast — and building the next generation of design and compliance talent in India. 🎯 About the Role: Junior Civil Engineer (Energy Codes & Modeling) This is a specialized execution role within our engineering and compliance team. You’ll learn how to read, interpret, and implement California’s energy efficiency standards (Title-24) in real single-family home projects. You’ll be trained on tools like EnergyPro , learn the logic behind the California Energy Code , and produce accurate, audit-proof documentation that gets cities to say “approved” — the first time. 💼 What You’ll Do Learn and apply California Title-24 Residential Standards (Part 6 of California Building Standards Code) Create and review energy models using software like EnergyPro and generate official Title-24 reports Coordinate with design teams to ensure all projects meet energy compliance requirements Troubleshoot modeling issues and work directly with architects and permit specialists Track changes to compliance regulations and maintain up-to-date best practices Help improve and standardize our internal energy modeling workflows and templates 👤 Who This Role Is For Recent graduate or 0–2 years of experience in Civil / Energy / Building Engineering or Environmental Engineering Degree in Civil Engineering, Mechanical Engineering, Environmental Engineering or related fields from a top university (IIT, NIT, or equivalent preferred) Interest in energy efficiency, green buildings, and sustainable design Comfort with software tools — even if you haven’t used EnergyPro, you’re ready to learn it fast Attention to detail — your reports need to be airtight, auditable, and fully compliant Bonus if you've worked with energy compliance , climate zones , or envelope performance calculations in any capacity Even more bonus if you’re curious about U.S. building codes and eager to master them ❌ This is NOT for You If: You want a chill desk job and prefer to specialize later You resist feedback or slow down when things get ambiguous You’re not interested in U.S. codes or international project exposure You’re not okay with high standards, late-stage changes, and fast iteration 🚀 Why Join zHeight? Learn California energy code (Title-24) and modeling — a rare and in-demand global skillset Get real exposure to the U.S. residential housing system from Day 1 Work on high-impact residential projects that get built Collaborate with architects and engineers from IITs, NITs, SCI-Arc, and U.S. firms Choose your growth path — Project Management in the U.S. or Leadership in India Be part of a fast-moving startup where your learning curve becomes your superpower Learn how to combine tech, code, and execution to move fast and build well Mention the word “ archdriven ” in your subject line so we know you’re not just clicking ‘apply’ on everything 📩 How to Apply Send an email to aditya@zheight.com with: Your CV (PDF) A short note on why this role excites you Any example (academic or professional) where you applied energy codes , compliance logic , or simulation/modeling to a building project. Bonus if it involved U.S. or California energy standards
Posted 2 days ago
0.0 - 10.0 years
0 Lacs
Janakpuri, Delhi, Delhi
On-site
Job description About Us: At Akshitbhasin Media Private Limited, we deliver innovative digital solutions across industries including finance, gaming, and e-commerce. Our team is driven by a commitment to building scalable, high-performance platforms that deliver exceptional user experiences and business outcomes. Job Overview: We are seeking an experienced Senior PHP Developer with a strong background in Core PHP, Laravel, finance API integration, and gaming project development. The ideal candidate will be proactive, detail-oriented, and comfortable working in a collaborative hybrid environment. Key Responsibilities: Core PHP and Laravel Development: Build, maintain, and optimize web applications using Core PHP and Laravel frameworks. API Integration: Develop and integrate finance APIs securely and efficiently. Gaming Projects: Contribute to the architecture and development of gaming platforms and related applications. AWS Cloud: Manage hosting, deployment, and scaling of applications on AWS. Collaboration: Work closely with front-end developers, designers, and project managers to deliver high-quality solutions. Troubleshooting & Optimization: Debug issues, optimize performance, and ensure security best practices are followed. Documentation: Prepare and maintain clear technical documentation. Requirements: Experience: 8–10 years as a PHP Developer working on large-scale applications. Core PHP and Laravel: Deep expertise in Core PHP and experience developing applications in Laravel. Finance APIs: Proven experience integrating and managing finance-related APIs. Gaming Platforms: Hands-on experience with gaming project development. AWS: Strong knowledge of AWS infrastructure, services, and deployment processes. Preferred Skills (Nice to Have): Experience with GSAP (GreenSock Animation Platform) for animations. WordPress backend development. Familiarity with Shopify Liquid templating language. Knowledge of Meta APIs (Facebook/Instagram). Work Location: Hybrid (Janakpuri Spring House, New Delhi) Job Type: Full-time Schedule: Day shift Work Location: In person Job Type: Full-time Schedule: Day shift Work Location: In person
Posted 2 days ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Clarivate is on the lookout for a Sr. Software Engineer ML (machine learning) to join our Patent Service team in Noida . The successful candidate will be responsible focus on supporting machine learning (ML) projects, for deploying, scaling, and maintaining ML models in production environments, working closely with data scientists, ML engineers, and software developers to architect robust infrastructure, implement automation pipelines, and ensure the reliability and scalability of our ML systems. The ideal candidate should be eager to learn, equipped with strong hands-on technical and analytical thinking skills, have a passion for teamwork, and staying updated with the latest technological trends. About You – Experience, Education, Skills, And Accomplishments Holding a Bachelor's in Engineering or a Master's degree (BE, ME, B.Tech, M.Tech, MCA, MS) with strong communication and reasoning abilities is required. Proven experience as a Machine Learning Engineer or similar position Deep knowledge of math, probability, statistics and algorithms Outstanding analytical and problem-solving skills Understanding of data structures, data modeling and software architecture Good understanding of ML concepts and frameworks (e.g., TensorFlow, Keras, PyTorch) Proficiency with Python and basic libraries for machine learning such as scikit-learn and pandas Expertise in Prompt engineering . Expertise in visualizing and manipulating big datasets Working experience for managing ML workload in production Implement and/ or practicing MLOps or LLMOps concepts Additionally, It Would Be Advantageous If You Have Experience in Terraform or similar, and IAC in general. Familiarity with AWS Bedrock. Experience with OCR engines and solutions, e.g. AWS Textract, Google Cloud Vision. Interest in exploring and adopting Data Science methodologies, and AI/ML technologies to optimize project outcomes. Experience working in a CI/CD setup with multiple environments, and with an ability to manage code and deployments towards incrementally faster releases. Experience with RDBMS and NoSQL databases, particularly MySQL or PostgreSQL. What will you be doing in this role? Overall, you will play a pivotal role in driving the success of the development projects and achieving business objectives through innovative and efficient agile software development practices. Designing and developing machine learning systems Implementing appropriate ML algorithms, analyzing ML algorithms that could be used to solve a given problem and ranking them by their success probability Running machine learning tests and experiments, perform statistical analysis and fine-tuning using test results, training and retraining systems when necessary Implement monitoring and alerting systems to track the performance and health of ML models in production. Ensure security best practices are followed in the deployment and management of ML systems. Optimize infrastructure for performance, scalability, and cost efficiency. Develop and maintain CI/CD pipelines for automated model training, testing, and deployment. Troubleshoot issues related to infrastructure, deployments, and performance of ML models. Stay up to date with the latest advancements in ML technologies, and evaluate their potential impact on our workflows. About The Team Our team comprises driven professionals who are deeply committed to leveraging technology to make a tangible impact in our field of the patent services area. Joining us, you'll thrive in a multi-region, cross-cultural environment, collaborating on cutting-edge technologies with a strong emphasis on a user-centric approach. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Posted 2 days ago
9.0 years
0 Lacs
Lucknow, Uttar Pradesh, India
On-site
Company Description Magicleaf, is a brand of 100% Natural, Zero/Lower Calorie Stevia and Monk Fruit based food & beverage products. Our "No Added Sugar" Mithai are truly revolutionary and gold standard in India when it comes to Taste, Texture and Health Benefits. Magicleaf is a result of 9 years of intensive R&D and all our products are safe for all - including Children, and Diabetics. Magicleaf products are effective in aiding weight loss and calorie management. They are ideal sweeteners for folks on specialised diets like Keto or Paleo and can be used in a wide range of Food & Beverage recipes. Magicleaf is backed by Arboreal - the award winning food ingredients venture of Swati Pandey and Manish Chauhan that won the National Startup Award 2021 for Food Processing as well as the Top Startup in APAC as adjudged by Mckinsey, INSEAD Business School and Cartier as part of CWIA 2018. Role Description This is a full-time on-site role for a Senior Designer at Magicleaf. The Senior Designer will be responsible for creating effective ads, marketing collaterals, packaging design, visual content, collaborating with cross-functional teams, executing design projects from concept to completion, and ensuring brand consistency across all channels. Qualifications Proficiency in graphic design, typography, and layout Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva and other AI design tools Strong portfolio demonstrating creative and innovative design assignments Knowledge of branding, visual communication, and user experience design Ability to collaborate effectively with team members and stakeholders Excellent time management and organizational skills Bachelor's degree in Graphic Design, Visual Arts, or related field Experience in the food or beverage industry is a plus Experience of 3+ Years is desirable. This role is not targeted at Freshers. Top Tier Agency experience is a plus. What we offer: 1) Competitive Compensation. The full time offer will carry a basic salary of 4 - 10LPA + Performance Linked Compensation to start with. We do not follow the industry norms of linear growth in compensation. We are a fast scaling business and offer excellent financial growth to top performers. We have indicated a broad range purely to accommodate a wide variety of backgrounds that people might apply from. 2) Fast track personal and professional growth. The executive will work directly with the Founders and a high quality team. 3) Opportunity to positively impact the quality of life of millions of Consumers. Please do not apply, if: 1) You are not based in Lucknow or can't relocate to Lucknow either. 2) You are looking for a work for home opportunity. 3) You cannot operate on your own with minimal supervision. If you do not hear back from us within 3 weeks, please consider that your application was unsuccessful in this instance.
Posted 2 days ago
3.0 - 5.0 years
0 Lacs
Mumbai Metropolitan Region
Remote
As an AI Business Analyst at First Advantage (FA), you will be responsible for supporting and scaling our AI initiatives across the organization by measuring and improving the effectiveness of AI solutions that impact customer and agent experiences. You will translate data-driven insights into actionable recommendations and ROI, serving as a vital link between data, technology, and operations to demonstrate how AI delivers value. This role is ideal for an analytical and curious individual eager to work at the intersection of AI and business operations, contributing to our mission of redefining customer and candidate support through innovative and efficient solutions. Roles and responsibilities: Analyze Data and Build Reports: Analyze data and create reports that evaluate the performance and ROI of AI solutions, including generative AI, automation, and augmentation. Develop and Maintain Dashboards: Design and maintain dashboards to monitor the impact of AI on customer satisfaction, agent efficiency, and key operational metrics. Collaborate Cross-Functionally: Work collaboratively with technical teams, operations, product managers, and business stakeholders to ensure alignment and effective implementation of AI initiatives. Assist in Prompt Design and Optimization: Support the design and optimization of prompts for generative AI tools utilized by agents or customers, enhancing their effectiveness and usability. Present Insights to Leadership: Present insights and results to leadership teams in a clear, compelling, and story-driven format, facilitating informed decision-making. Contribute to Continuous Improvement: Actively contribute to the continuous improvement of AI use cases by identifying gaps, testing new ideas, and tracking outcomes to enhance performance. Support Integration of Knowledge Bases: Assist in the integration of knowledge bases and content that feed into AI models, such as Salesforce Knowledge and Experience Cloud, to improve AI functionality. Assess and Prioritize New AI Opportunities: Help evaluate and prioritize new AI opportunities by assessing feasibility, potential impact, and alignment with business goals. Skills required : Analytical Skills: Strong analytical skills with proficiency in using tools such as Excel, Power BI, Tableau, or similar business intelligence platforms to derive insights and support decision-making. Familiarity with AI Tools: Understanding of generative AI tools and foundational knowledge of prompt engineering principles. Platform Exposure: Exposure to Salesforce Service Cloud, Experience Cloud, AWS, or similar platforms is a plus, enhancing the ability to integrate and leverage technology effectively. Knowledge Base Management: Experience working with or managing knowledge base content is a bonus, contributing to the optimization of information resources. Communication Skills: Excellent communication skills, with the ability to present findings and insights to both technical and non-technical audiences in a clear and engaging manner. Self-Starter: A self-starter with a continuous improvement mindset, demonstrating the ability to take initiative and drive projects forward in a cross-functional environment. Adaptability: Ability to thrive in a fast-paced, dynamic environment, adjusting to changing priorities while maintaining high-quality standards. Qualifications : Education: Bachelor’s degree in Business Administration, Data Science, Information Technology, or a related field. A Master’s degree is a plus. Experience: 3-5 years of relevant experience in business analysis, data analytics, or operations, preferably in a technology-driven or customer-centric organization. Certifications: Relevant certifications in data analytics, business analysis, AI/prompt engineering, or project management are advantageous. Work model : Remote Work Location : Mumbai / Bangalore Joining time needed : 15 days United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Posted 2 days ago
10.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Role : Senior Cloud Architect (AWS&GCP) Location : Mumbai, India Work Type : Full-Time, Onsite Cloud Platforms : AWS & GCP (Primary), Azure (Secondary) Core Focus : Cloud Architecture, Operational Excellence, Security Hardening, AI-Driven Infrastructure Automation About The Role Were looking for a forward-thinking Senior Cloud Architect who is not only an expert in multi-cloud infrastructure, but also excited to lead the charge in managing infrastructure via bots and AI agents. Based in Mumbai, this role combines deep architectural expertise across AWS, GCP, and modern app platforms with a strong focus on operational efficiency, security hardening, and next-gen automation. Youll help drive the adoption of AI-driven approaches, embedding intelligent agents into cloud operations to automate detection, remediation, monitoring, and decision-making. In This Role You Will Architect and implement secure, scalable, and cost-effective infrastructure on AWS and GCP, supporting hybrid and multi-cloud workloads. Design platforms to support varied enterprise stacks : .NET + MSSQL, Ruby on Rails, Java, PostgreSQL, MySQL, IIS, and Kubernetes. Lead initiatives around Operations as Code, Monitoring as Code, Security as Code, and Self-Healing infrastructure. Champion the integration and scaling of AI agents and intelligent bots to support tasks like alert triage, defect remediation, ticket handling, and observability. Use Terraform, Ansible, Puppet, or Chef for environment automation and configuration consistency. Collaborate with Security to embed policy enforcement, conduct audits, and lead remediation across infrastructure layers. Define and implement monitoring/alerting systems using Prometheus, Grafana, ELK Stack, CloudWatch, and others. Drive cost efficiency, availability, and performance across infrastructure with automation-first thinking. Provide architectural guidance and mentorship to DevOps, CloudOps, and SRE teams. Actively contribute to innovation by exploring how LLMs, AI Ops, and AI-driven tooling can transform traditional infrastructure operations. Youve Got What It Takes If You Have 10+ years in Cloud Architecture, Infrastructure Engineering, or related roles. Proven expertise in AWS (certified preferred), strong working knowledge of GCP and Azure. Demonstrated experience supporting applications in .NET/IIS, Java/RoR, and containerized environments on Kubernetes. Strong experience with RDBMS and NoSQL : MSSQL, PostgreSQL, MySQL. Scripting and automation with Python, Go, PowerShell, YAML. Familiarity with datacenter operations, CI/CD, and IaC (e.g., Terraform, CloudFormation). Hands-on experience or experimentation with AI Agents, LLMs, or intelligent automation frameworks in an ops context. A strong bias toward automation, and passion for managing infrastructure through bots and intelligent systems. Experience integrating security tools like GuardDuty, SCC, AWS Config, etc., into infrastructure Dose of Awesome If You Have : AWS Solutions Architect Professional or GCP Professional Cloud Architect certification. Experience with modern observability platforms and security automation. Familiarity with concepts like Auto-Healing systems, anomaly detection, and AI-based log analysis. (ref:hirist.tech)
Posted 2 days ago
3.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Summary Bitkraft Technologies LLP is looking for AWS Cloud Engineer to join our software engineering team. AWS Cloud engineer will be responsible for implementation of cutting-edge technology, who can solve real life challenges in a variety of client environments using VI Editor & YAML Editor. If you love solving problems, are a team player and want to work in a fast-paced environment with core technical and business challenges, we would like to meet you. Key Responsibilities DevOps Frameworks : Implement and work with newer frameworks in the DevOps landscape, ensuring up-to-date practices and methodologies. Infrastructure as Code : Develop and maintain infrastructure as code solutions, enabling scalable and manageable infrastructure deployment. Microservice Architecture Management : Manage and optimize microservices architectures, ensuring high availability and efficient operation of services. GitHub Actions : Utilize mandatory GitHub actions for automating workflows, including CI/CD pipelines and infrastructure deployment. Infrastructure Automation : Focus on automating the building and maintenance of infrastructure, both in cloud environments and on-premises setups. Cloud and On-Premise Solutions : Work across both cloud and on-premise environments, demonstrating flexibility and adaptability in various infrastructural contexts. Kubernetes Expertise : Manage and optimize container orchestration using Kubernetes, ensuring efficient deployment, scaling, and management of applications. Repository Management : Experience working with both Monorepo and polyrepo setups, understanding the nuances and best practices of each. Tech Stack Proficiency : Proficient in Java and able to leverage this in a DevOps context to improve systems and processes. Qualifications Strong knowledge of infrastructure as code and experience in managing microservice architectures. Proficient in GitHub actions and experienced in automating infrastructure development. Experience working with both cloud and on-premises environments. Demonstrable skills in Kubernetes and familiarity with Monorepo and polyrepo setups. Technical proficiency in Java. Excellent problem-solving skills and the ability to work independently or as part of a team. Strong communication skills and the ability to collaborate effectively with cross-functional teams. Experience : 3+ Years Location : Mumbai Key Skills : Azure, GitHub Actions, Kubernetes, Infrastructure, Terraform Why join Bitkraft? Your inputs and opinions are valued Exposure to latest technologies Working directly with client teams International project experience You get to see the big picture on the project Fast paced environment with quick project completions Manage your own time for efficient working A friendly and easy-going work environment About Bitkraft Technologies LLP Bitkraft Technologies LLP is an award-winning Software Engineering Consultancy focused on Enterprise Software Solutions, Mobile Apps Development, ML/AI Solution Engineering, Extended Reality, Managed Cloud Services and Technology Skill-sourcing, with an extraordinary track record. We are driven by technology and push the limits of what can be done to realise the business needs of our customers. Our team is committed towards delivering products of the highest standards and we take pride in creating robust user-driven solutions that meet business needs. Bitkraft boasts of clients across over 10+ countries including US, UK, UAE, Oman, Australia and India to name a few (ref:hirist.tech)
Posted 2 days ago
10.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Company Description 👋🏼 We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! Job Description REQUIREMENTS: Total experience 10+ years. Expertise in Python, LLM integration, and GenAI development workflows Strong knowledge of prompt engineering, vector databases, retrieval-augmented generation (RAG), and toolchains Strong working experience in Agentic AI and Open AI. Hands-on experience with agent frameworks like LangChain Agents, Semantic Kernel, Haystack, or custom-built agents Proven experience in leading LLM/GenAI projects from Proof-of-Concept to Production Deep understanding of modern data workflows – ingestion, transformation, cataloguing, validation, and analytics Ability to work collaboratively across engineering, product, and governance teams Experience with enterprise data products, MLOps, or DataOps platforms Familiarity with governance workflows and metadata-driven automation Exposure to cognitive architectures or agent simulation environments Excellent communication and collaboration skills. RESPONSIBILITIES: Understanding the client’s business use cases and technical requirements and be able to convert them into technical design which elegantly meets the requirements. Mapping decisions with requirements and be able to translate the same to developers. Identifying different solutions and being able to narrow down the best option that meets the client’s requirements. Defining guidelines and benchmarks for NFR considerations during project implementation Writing and reviewing design document explaining overall architecture, framework, and high-level design of the application for the developers Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensure that all relevant best practices are followed. Developing and designing the overall solution for defined functional and non-functional requirements; and defining technologies, patterns, and frameworks to materialize it Understanding and relating technology integration scenarios and applying these learnings in projects Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken. Carrying out POCs to make sure that suggested design/technologies meet the requirements. Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
Posted 2 days ago
10.0 years
0 Lacs
Delhi, India
Remote
About The Role We are hiring a General Manager to lead and integrate the business operations of AI CERTs and NetCom Learning—two high-impact learning businesses at the intersection of technology and education. This role carries full P&L responsibility and will report directly to the CEO. The ideal candidate is a proven business leader with an entrepreneurial mindset and a successful track record in scaling, transforming, or running training, certification, or technology-driven companies. You’ll be responsible for unifying both brands under a cohesive growth strategy, accelerating revenue, driving operational excellence, and leading a diverse global team. Key Responsibilities Own and lead the full P&L for AI CERTs and NetCom Learning, ensuring revenue growth, profitability, and fiscal discipline. Define and execute a comprehensive growth and transformation strategy across product, markets, partnerships, and delivery. Provide executive leadership to cross-functional teams: sales, operations, marketing, learning content, and customer experience. Champion integration of business systems, teams, and processes to unlock synergies and efficiency between both units. Establish aggressive KPIs, OKRs, and performance metrics aligned with board-level goals. Build strategic partnerships with vendors, technology providers, and enterprise clients. Lead with a customer-first and digital-first mindset, ensuring relevance in a rapidly evolving AI and edtech landscape. Foster a high-performance and innovation-driven culture that attracts and retains top talent. Qualifications 10+ years of experience in senior leadership roles with direct P&L accountability—ideally in training, certifications, edtech, SaaS, or digital services. Demonstrated success in scaling businesses, turnarounds, or entrepreneurial ventures. Deep understanding of corporate learning, certification programs, and digital delivery models. Strong financial acumen and data-driven decision-making skills. Experience managing distributed teams and cross-border operations is a plus. MBA or equivalent degree preferred, but not mandatory for exceptional candidates. What We Offer A high-stakes leadership role with direct visibility to the CEO and executive board. The opportunity to build a legacy in the emerging space of AI and future skills training. Competitive fixed compensation with a performance-linked bonus or equity plan. A remote-first, high-ownership culture that values innovation, speed, and excellence.
Posted 2 days ago
4.0 years
0 Lacs
Delhi, India
On-site
Skills: Student Counseling, Communication, Problem Solving, Business Development, Sales, Interpersonal Skills, About Us We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this Scaling with Soul. Scaling with Soul, to us, means we always prioritise student outcomes specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year. This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldnt have been needed were we willing to give up on either of high quality or scale. But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters and the broader ecosystem. Thats why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc. We dont need to. None of our competitors do (though wed be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way. We are not the largest in terms of enrollments. Nowhere close, actually. Not yet. However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements. And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 4 years, we have placed more than 2000+ students with a Placement Rate of 94% (and improving). This is our long game- to Scale with Soul. We invite you to join us for the play. Funding Kraftshala is backed by a number of eminent investors, including: Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com (the worlds largest NoBrokerage Property Site and Indias first realty startup unicorn) Sujayathi Ali, Co-founder at ShopUp and Voonik Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestl S.A. and Professor, ISB) Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies) What Do We Value (the Kraftshala Kode) Kraftshala is on a mission to become the largest career launchpad in the world. Team Kraftshala is for the ambitious, the forever-learners, and most of all, for those who live to add value to others. In a world where education companies often lose sight of their core, we aim to Scale with Soul, to offer greater value to each stakeholder (including our team) everyday we get bigger. Joining Kraftshala Now Means Becoming Part Of a Story Still In Its Early Chapters- One Youll Help Shape With Your Ideas, Actions, And Leadership. Here Are Things We Care For We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users' needs and are willing to go the extra mile to deliver on that, fit right in. We value problem solving skills. We look at problems objectively, work backwards from the user, solve for root causes and optimise for their long-term good instead of our short-term gain. We dont let processes or hierarchies get in the way of adding value. We believe speed matters enormously in business. We value people who move with urgency, have a bias for action and are willing to take calculated risks in the face of uncertainty. We look for people with high learning agility, those truth seekers who pursue the best data, ideas, and solutions with rigour and open mindedness, and are constantly working to become better today than yesterday. We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership. We aim for consistency and reliability and expect the same from others. Predictability just makes everyones life a lot smoother. We believe people who demonstrate candour with care are the most effective: real, open and direct in communication, while still being highly empathetic. We have learnt that Scaling with Soul requires frugality. Resource constraints help sharpen focus and breed inventiveness. We are practical optimists. Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality Role Description Convert student inquiries and leads into successful admissions by providing personalized guidance and support throughout the application process. Counsel prospective students, apprising them of program features, pedagogy, curriculum, and any other relevant information. Clarify questions and concerns pertaining to course offerings, program selection, and career planning to assist students in making informed decisions. Collaborate with the marketing team, providing feedback to help drive traffic, generate leads, and optimize marketing strategies for maximum impact. Actively track and follow up on potential leads to ensure prompt communication and maximize conversion rates. Maintain accurate reports/data to track admissions data, and performance metrics, and provide regular updates to the Admissions Head. Stay up-to-date with admissions policies, procedures, and industry trends to provide accurate information. Representing the organization professionally and building rapport. Must-Have Skills 1-4 years of experience in consultative sales. (We are not too fussed about the number of years. Experience is simply a proxy for capability, which is what we really care for) Strong interpersonal skills with the ability to connect and engage with the candidates and other stakeholders. High levels of emotional intelligence, in particular empathy and listening ability Ability to impact and convince with speaking and writing skills Results focus: The drive to meet targets, follow up proactively, change course when needed, and persevere in the face of obstacles. Ability to multitask while managing operations effectively with good attention to detail. Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines. Strong communication skills in both English and Hindi, with the ability to deliver information effectively and persuasively Functional knowledge of Microsoft Office tools, including Word, Excel and PowerPoint Good-To-Haves Experience in consultative selling. What Is The Recruitment Process As a small team, its imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. Each conversation with us will last about 40-60 minutes. Setting Expectations: This will be a call to understand your profile briefly and share the details of the further selection process. Technical Exercise: This is a specific assessment designed to evaluate your fit for this role Technical Interviews 1 & 2: This will be a conversation with one of our current Admissions team members wherein you can expect to be evaluated on your sales skills and other competencies needed for the job (mentioned above). Culture Fit Conversation: A conversation with the Founder to see if there is a fit with the Kraftshala Kode. Extending an offer: If all goes well, we will extend an offer mentioning the relevant details. Location: Delhi
Posted 2 days ago
4.0 years
0 Lacs
Delhi, India
On-site
Skills: Student Counseling, Communication, Problem Solving, Business Development, Sales, Interpersonal Skills, About Us We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this Scaling with Soul. Scaling with Soul, to us, means we always prioritise student outcomes specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year. This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldnt have been needed were we willing to give up on either of high quality or scale. But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters and the broader ecosystem. Thats why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc. We dont need to. None of our competitors do (though wed be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way. We are not the largest in terms of enrollments. Nowhere close, actually. Not yet. However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements. And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 4 years, we have placed more than 2000+ students with a Placement Rate of 94% (and improving). This is our long game- to Scale with Soul. We invite you to join us for the play. Funding Kraftshala is backed by a number of eminent investors, including: Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com (the worlds largest NoBrokerage Property Site and Indias first realty startup unicorn) Sujayathi Ali, Co-founder at ShopUp and Voonik Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestl S.A. and Professor, ISB) Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies) What Do We Value (the Kraftshala Kode) Kraftshala is on a mission to become the largest career launchpad in the world. Team Kraftshala is for the ambitious, the forever-learners, and most of all, for those who live to add value to others. In a world where education companies often lose sight of their core, we aim to Scale with Soul, to offer greater value to each stakeholder (including our team) everyday we get bigger. Joining Kraftshala Now Means Becoming Part Of a Story Still In Its Early Chapters- One Youll Help Shape With Your Ideas, Actions, And Leadership. Here Are Things We Care For We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users' needs and are willing to go the extra mile to deliver on that, fit right in. We value problem solving skills. We look at problems objectively, work backwards from the user, solve for root causes and optimise for their long-term good instead of our short-term gain. We dont let processes or hierarchies get in the way of adding value. We believe speed matters enormously in business. We value people who move with urgency, have a bias for action and are willing to take calculated risks in the face of uncertainty. We look for people with high learning agility, those truth seekers who pursue the best data, ideas, and solutions with rigour and open mindedness, and are constantly working to become better today than yesterday. We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership. We aim for consistency and reliability and expect the same from others. Predictability just makes everyones life a lot smoother. We believe people who demonstrate candour with care are the most effective: real, open and direct in communication, while still being highly empathetic. We have learnt that Scaling with Soul requires frugality. Resource constraints help sharpen focus and breed inventiveness. We are practical optimists. Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality Role Description Convert student inquiries and leads into successful admissions by providing personalized guidance and support throughout the application process. Counsel prospective students, apprising them of program features, pedagogy, curriculum, and any other relevant information. Clarify questions and concerns pertaining to course offerings, program selection, and career planning to assist students in making informed decisions. Collaborate with the marketing team, providing feedback to help drive traffic, generate leads, and optimize marketing strategies for maximum impact. Actively track and follow up on potential leads to ensure prompt communication and maximize conversion rates. Maintain accurate reports/data to track admissions data, and performance metrics, and provide regular updates to the Admissions Head. Stay up-to-date with admissions policies, procedures, and industry trends to provide accurate information. Representing the organization professionally and building rapport. Must-Have Skills 1-4 years of experience in consultative sales. (We are not too fussed about the number of years. Experience is simply a proxy for capability, which is what we really care for) Strong interpersonal skills with the ability to connect and engage with the candidates and other stakeholders. High levels of emotional intelligence, in particular empathy and listening ability Ability to impact and convince with speaking and writing skills Results focus: The drive to meet targets, follow up proactively, change course when needed, and persevere in the face of obstacles. Ability to multitask while managing operations effectively with good attention to detail. Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines. Strong communication skills in both English and Hindi, with the ability to deliver information effectively and persuasively Functional knowledge of Microsoft Office tools, including Word, Excel and PowerPoint Good-To-Haves Experience in consultative selling. What Is The Recruitment Process As a small team, its imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. Each conversation with us will last about 40-60 minutes. Setting Expectations: This will be a call to understand your profile briefly and share the details of the further selection process. Technical Exercise: This is a specific assessment designed to evaluate your fit for this role Technical Interviews 1 & 2: This will be a conversation with one of our current Admissions team members wherein you can expect to be evaluated on your sales skills and other competencies needed for the job (mentioned above). Culture Fit Conversation: A conversation with the Founder to see if there is a fit with the Kraftshala Kode. Extending an offer: If all goes well, we will extend an offer mentioning the relevant details. Location: Delhi
Posted 2 days ago
4.0 years
0 Lacs
Delhi, India
On-site
Skills: Operations Management, Relationship Building, Stakeholder Management, Communication, Business Process Improvement, Problem Solving, About Us We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this Scaling with Soul. Scaling with Soul, to us, means we always prioritise student outcomes specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year. This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldnt have been needed were we willing to give up on either of high quality or scale. But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters and the broader ecosystem. Thats why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc. We dont need to. None of our competitors do (though wed be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way. We are not the largest in terms of enrollments. Nowhere close, actually. Not yet. However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements. And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 4 years, we have placed more than 2000+ students with a Placement Rate of 94% (and improving). This is our long game- to Scale with Soul. We invite you to join us for the play. Funding Kraftshala is backed by a number of eminent investors, including: Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com (the worlds largest NoBrokerage Property Site and Indias first realty startup unicorn) Sujayathi Ali, Co-founder at ShopUp and Voonik Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestl S.A. and Professor, ISB) Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies) What Do We Value (the Kraftshala Kode) Kraftshala is on a mission to become the largest career launchpad in the world. Team Kraftshala is for the ambitious, the forever-learners, and most of all, for those who live to add value to others. In a world where education companies often lose sight of their core, we aim to Scale with Soul , to offer greater value to each stakeholder (including our team) everyday we get bigger. Joining Kraftshala Now Means Becoming Part Of a Story Still In Its Early Chapters- One Youll Help Shape With Your Ideas, Actions, And Leadership. Here Are Things We Care For We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users' needs and are willing to go the extra mile to deliver on that, fit right in. We value problem solving skills. We look at problems objectively, work backwards from the user, solve for root causes and optimize for their long-term good instead of our short-term gain. We dont let processes or hierarchies get in the way of adding value. We believe speed matters enormously in business. We value people who move with urgency, have a bias for action and are willing to take calculated risks in the face of uncertainty. We look for people with high learning agility, those truth seekers who pursue the best data, ideas, and solutions with rigour and open mindedness, and are constantly working to become better today than yesterday. We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership. We aim for consistency and reliability and expect the same from others. Predictability just makes everyones life a lot smoother. We believe people who demonstrate candour with care are the most effective: real, open and direct in communication, while still being highly empathetic. We have learnt that Scaling with Soul requires frugality. Resource constraints help sharpen focus and breed inventiveness. We are practical optimists. Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality. Role Description One of the biggest reasons students choose Kraftshala is our strong placement outcomes, and one of the biggest reasons companies continue to hire from Kraftshala is our track record of seamless execution, strong candidate quality, and consistent recruiter experience - and thats exactly why the Recruiter Partnerships (Account Management) team is such a critical part of the organization. As an Associate - Account Management, youll be part of the team that anchors our recruiter relationships, ensuring every hiring partner experiences smooth, responsive, and high-quality processes. Youll manage multiple accounts end-to-end - from setting up placement drives, coordinating with internal teams, solving real-time challenges, to building trust and driving repeat engagement with our recruiters. While this role does involve coordination with students, your primary lens will be recruiter-first: working to make sure every hiring experience is as delightful, efficient, and outcome-oriented as possible. Primary Responsibilities Will Include Placement Operations Managing end-to-end placement drives for assigned recruiter accounts, ensuring timelines and quality standards are consistently met Planning and executing placement logistics - interview schedules, assessments, candidate lists - in close coordination with hiring teams and internal stakeholders Serving as the primary point of contact for recruiters during the placement cycle, ensuring proactive communication and prompt resolution of queries Collaborating with student-facing and operations teams to ensure students are well-prepared and responsive throughout the process Tracking and analyzing performance data (e.g. interview conversion rates, recruiter feedback) to identify trends and improvement areas Identifying opportunities to grow and retain recruiter relationships through consistent delivery and trust-building Process Optimization When Youre Working With Dozens Of Recruiters And Hundreds Of Students, Delivering a Consistently High-quality Experience At Scale Becomes a Function Of The Systems You Build. Every Delayed Email, Broken Link, Or Missed Follow-up Can Erode Trust - And In Placements, Trust Is Everything. Thats Why Were Constantly Refining The Way We Operate, And Hence, Youd Be Discovering ways to improve efficiency in our daily processes in order to enhance stakeholder experience. Utilizing an array of tools, softwares, and platforms to automate processes in order to minimize human intervention and ensuring a flawless and effortless delivery of our placement cycles. Facilitating seamless collaboration with the product team to introduce innovative platform features and enhance operational efficiency. What Success In This Role Would Look Like Month 1: Understand all current placement processes, tools, and workflows. Assist in 23 drives and begin managing recruiter and student interactions. Month 2: Run 3-4 recruiter accounts independently with 90%+ student participation and <24hr query response time. Identify 3-5 process gaps. Month 3+: Implement at least 2 process improvements. Maintain Recruiter and Student NPS. Drive at least one automation initiative. A question wed like to address upfront is what the career trajectory looks like for someone in this role. At Kraftshala, Operations Are Central To How We Serve Our Stakeholders. You'll Start By Learning The Craft Of Partnerships And Account Management Through Hands-on Placement Execution. Over Time, Two Broad Paths Could Open Up If your strengths lie in scaling processes, systems thinking, and managing cross-functional execution, you could lead placement operations shaping how we deliver outcomes to recruiters and students at scale. If you love building and growing relationships, you could transition into owning large recruiter portfolios and driving new partnerships, repeat engagement, and even leading B2B initiatives. These are starting thoughts, of course, and any decision on a role is always a function of what a person wants matched with what the organization can offer at that time. The great advantage of a company thats growing well (like Kraftshala) is that new opportunities open up frequently, and our preference would always be to try to fill up newly created roles with candidates from within the organization. Must-Have Skills 1-3 years of prior experience in process management, relationship building, operations, or similar customer-facing roles (Were not fussed about the exact years of experience, as thats just a proxy for your skill level.) Prior experience managing career services, placements, or corporate relations in an education institution would be a big plus Top Grading Were looking for someone who doesn't wait around for instructions to get started. Our A-Players are those who take initiative - they build relationships with all stakeholders, spot gaps early, and design solutions proactively. They are the ones who take full ownership of the student and recruiter experience, staying a few steps ahead of any possible issues. A B-Player, on the other hand, might wait for work to be assigned or limit themselves to what's been explicitly stated. They may execute tasks well, but aren't thinking beyond what's in front of them - which doesn't quite cut it in a high-ownership, high-trust team like ours. Recruitment Process As a small team, its imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. Each conversation with us will last about 30-60 minutes. Typically the whole process takes between 10 - 15 business days depending on your and our schedules, and will be a mix of online and in-person interactions. Technical Exercise: This will be a task that assesses you on some of the core skills youll need to succeed in this role. Setting Expectations: This will be a call to understand your profile briefly and share the details of the selection process. Conversation 1: This will be a detailed assessment review conversation with our current Partnerships team to go over your submission for the technical exercise Conversation 2: This will be a call with our Student Success Lead wherein you can expect to be evaluated on the competencies needed for the job (mentioned above). Conversation 3: This will be a conversation with one of our founders to ensure that there is a fit with the Kraftshala Kode. Extending an offer: If all goes well, we will extend an offer that will mention the relevant details. Location Delhi
Posted 2 days ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Freecharge is a well-known name in the world of payment apps, serving over 100 million users across the country. A 100% subsidiary of Axis Bank, Freecharge has always been known for offering safe and seamless UPI payments, utility bill payments, mobile/DTH recharges, and much more. Moreover, users can easily make payments at offline or online merchants via a robust infrastructure that supports UPI, Debit/ Credit Cards, Wallet, and other options. Freecharge even offers multiple Axis Bank Credit Cards and is constantly building new products to support small and midsize retailers across payments and lending. Title : Principal Engineer - Frontend Location : Gurugram (Hybrid ) Experience : 8-12Yrs. Education : Bachelors / Masters in Software Engineering Mandatory Skills : Reactjs, Javascript, HTML, CSS, Redux, Nextjs Responsibilities Analyse specifications and business needs to determine appropriate technologies and configurations to meet those business requirements Lead, Design, build, and maintain high performance, reusable, and reliable code Help maintain code quality using of best Coding practices while playing an Individual contributor role. Translate storyboards and use cases into functional applications. Read wireframes and produce clean front-end code and when UI wireframes are not available, come up with basic UI design. Perform analysis / debugging of UI / UX in production systems during troubleshooting / emergency. Perform (pre/post development) cross-browser compatibility tests and generate compatibility reports. Sounds Like You? 5+ years of software development experience with excellent coding skills experience with JavaScript, HTML5 & CSS 5+ years of experience in React.js & Webpack 4+ years of experience in Next JS. 4+ years of experience contributing to the architecture and design (LLD, HLD, Solid principles and design patterns and scaling) of new and current systems. Hands-on experience in designing. Strong experience in technically leading junior developers with a focus on the goal Working experience with RESTful APIs. Good to have knowledge of Database technology (SQL & NoSQL) and React v18. Strong understanding in native JavaScript with data structures & algorithms problem solving. Good understanding to JS frameworks and MVC frameworks. Strong understanding of Node.js and must have knowledge around Node JS performance improvement. (ref:hirist.tech)
Posted 2 days ago
10.0 years
0 Lacs
Gurugram, Haryana, India
On-site
We are looking for a QA Manager to help us deliver the quality and performance of large-scale, big data, custom hardware, multi-platform software products that include web, API, and mobile application interfaces. Incumbents in this position are experienced, hands-on on and self-motivated engineers who can work collaboratively in a continuous integration environment. They will focus on contributing to the development of automated Functional Integration tests and end-to-end tests through open-source test frameworks for overall system testing within an Agile environment. Incumbents of this position will regularly exercise discretionary and substantial decision-making : Lead and manage a team of QA engineers, including manual and automation testers. Define and implement comprehensive test strategies for web, mobile (Android/iOS), APIs, and backend services. Oversee test planning, execution, defect tracking, and reporting. Build and maintain automation frameworks for UI and API testing. Collaborate with Product, Engineering, and DevOps teams to ensure test coverage and release readiness. Drive continuous improvements in QA processes, tools, and metrics. Participate in architectural and design discussions with an eye on testability and automation. Ensure timely delivery of high-quality releases with zero critical bugs in production. Lead, mentor, and upskill our team of Quality Engineers. Provide hands-on technical guidance and training to bridge process gaps and foster a culture of high performance and continuous improvement. Plan for future resource requirements and collaborate with the hiring efforts. Requirements B E/B. Tech, and a minimum of 10 years of experience, with 5+ years of experience preferably in a Team Manager role. Proven, hands-on experience building and scaling QA processes and teams, preferably in a fast-paced B2C startup environment. Demonstrated expertise in establishing QA methodologies from the ground up, including creating test strategies, plans, and implementing robust defect management lifecycles. Strong, hands-on experience with both manual and automated testing for web applications. Deep familiarity with modern testing tools and frameworks (e.g., Jira, Selenium, TestNG, Postman, JMeter, etc). A natural leader and mentor with a passion for upskilling teams and a demonstrated ability to drive cultural change. Excellent problem-solving, interpersonal, and communication skills, with the ability to influence and collaborate effectively with cross-functional teams. Must be detail-oriented, analytical, and a creative thinker with a passion for quality and test automation. Experience leading ambiguous situations, dealing with technical issues, and coming up with effective solutions to ensure customer project deliverables. Must have previous experience with requirements, defects, functional, and performance management systems. Prior team management experience is a must-have. (ref:hirist.tech)
Posted 2 days ago
5.0 - 6.0 years
0 Lacs
Sahibzada Ajit Singh Nagar, Punjab, India
On-site
We are seeking a highly skilled Crypto Exchange Developer with expertise in building centralized and decentralized exchanges, DApps, and third-party integrations. The ideal candidate will possess a strong backend development background, in-depth knowledge of blockchain technologies and terminologies, and hands-on experience in integrating blockchain indexing services, WAAS, KMS, and full-state nodes. Responsibilities Design, develop, and maintain centralized and decentralized crypto exchanges. Develop robust and scalable backend architectures using NodeJS, Python, or other backend languages. Build and maintain RESTful APIs to support frontend applications and third-party integrations. Implement and manage databases such as PostgreSQL and MongoDB to ensure seamless data storage and retrieval. Integrate third-party services, such as Wallet-as-a-Service (WAAS), Key Management Services (KMS), and blockchain indexing services. Collaborate with the blockchain and DevOps teams to ensure secure and efficient deployment of applications. Work on the development of DApps and blockchain-based solutions. Stay updated with emerging blockchain technologies and implement best : Strong understanding of blockchain fundamentals, protocols, and terminologies. Proficiency in backend development using NodeJS, Python, or equivalent languages. Experience with RESTful API development. Expertise in working with SQL and NoSQL databases. Proven experience in building centralized and decentralized exchanges (crypto). Hands-on experience with DApp development and blockchain-based solutions. Experience in integrating third-party services like WAAS, KMS, and blockchain indexing services. Full-stack development experience with ReactJS. Knowledge of smart contract development using Solidity or equivalent. Exposure to multi-chain architectures and Layer-2 scaling solutions. Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Minimum 5-6 years of professional experience in software development with a focus on blockchain and crypto exchange platforms. (ref:hirist.tech)
Posted 2 days ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.co m Job Description We are looking for an enthusiastic Lead Test Engineer to work at the forefront of our cloud modernization, within our Credit & Verification Services. This is a hybrid role requiring travelling to Hyderabad office circa 40% days per month. You will be based in Hyderabad and reporting to Director Own the overall quality strategy, including functional, automation, performance data, and security testing for the product or program. You will Lead and mentor a team of test engineers, driving best practices. Architect, design, and implement robust, scalable automation frameworks and testing strategies. Partner with developers, DevOps, product management, and business stakeholders to embed quality early in the development lifecycle (Shift-Left) Define and monitor quality metrics, KPIs Drive root cause analysis for critical defects and implement corrective and preventive measures. Lead automation-first practices to accelerate release cycles. Contribute to release governance processes, production signoff and risk assessments. Advocate for testability, reliability, and observability in software design and architecture discussions. Qualifications Bachelor's degree in computer science, Engineering, or related field 10 years of hands-on experience in a quality engineering or test automation role for software systems. Minimum 2-3 years in technical leadership or test lead role managing test teams or cross functional squads. Proven track record in delivering quality for large-scale, cloud-native systems. Experience working in regulated industries like finance, insurance Passion for driving a quality mindset, continuous improvement, and engineering excellence. Strong expertise in QA methodologies, Agile testing, SDLC, DevOps and continuous testing practices. Proficiency in test automation tools such as Selenium, Cypress, Playwright or similar. Experience in API testing using Rest Assured, Karate, Postman or similar. Expertise in building and scaling test automation frameworks for UI, API, data and backend systems. Strong CI/CD pipeline management using Jenkins, GitHub Actions or Bamboo. Hands-on experience testing cloud-native architecture (AWS preferred) – including services like S3, Lambda, Glue, Step Functions, Event Bridge, Batch and more Solid experience in SQL, database, and Big Data validation. Familiarity with observability, monitoring and alerting systems like CloudWatch, SplunkHighly Desirable and Useful skills: Hands-on experience in Big Data testing, AWS glue pipelines, and data lakes. Exposure to AI/ML model testing and validation. Knowledge of performance testing tools (e.g., JMeter, Gatling). Basic understanding of security testing principles and tools. Lead automation strategy in multi-cloud or hybrid environments. Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Global Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. This is a hybrid remote/in-office role. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 2 days ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Description 👋🏼 We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (17500 experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Job Description REQUIREMENTS: Total experience 10+ years. Strong working experience in IT support projects (L1 & L2), with a minimum of 3 years in a service manager or lead role. Strong verbal and written communication skills; able to interact effectively with clients and technical teams. Proficiency in incident management, problem management, and service monitoring. Hands-on experience with ITSM tools (e.g., ServiceNow, BMC Remedy, etc.). Expertise in ITIL processes and frameworks. Strong analytical, reporting, and documentation skills. Experience with working on Jira and Confluence Hands on experience with any of the cloud platform (AWS/Azure/GCP). Ability to work in a fast-paced environment with a focus on service quality and improvement. Strong background in project management, consulting, cross -group collaboration skills and technical development background. RESPONSIBILITIES: Ensuring client satisfaction above all else Showcasing a consulting mindset by acting as a solution provider rather than an order taker Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case. Planning, organizing, and monitoring the project to deliver high quality business solutions. Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle. Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance Ensuring project quality of work meets defined governance, process standards and best practices. Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure Assisting the account management team in responding to new project requests Identifying opportunities in the current engagement to cross sell or up sell Nagarro's offerings. Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
Posted 2 days ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
At Barclays, we don’t just adapt to the future – we shape it. Embark on a transformative journey as Lead UX Designer – Vice President , where you'll spearhead the evolution of our Product function. Your role requires effective stakeholder management, leadership, and decision-making to support business strategy and risk management. To be successful as a Lead UX Designer – Vice President, you should have experience with: Ability to define and lead UX strategy for complex product initiatives. Expertise in interaction design, systems thinking, and visual storytelling. Experience aligning stakeholders across functions to achieve shared design goals. Strong facilitation skills for workshops, critiques, and cross-functional ideation. Deep knowledge of user research practices and ability to translate insights into strategy. Experience mentoring other designers and contributing to team culture. Ability to influence product and engineering decisions at a strategic level. Bachelor’s or masters degree required Open to work UK hours. Some Other Highly Valued Skills May Include Involvement in thought leadership (e.g., speaking at conferences, publishing articles). Familiarity with OKRs, product metrics, and tying design to business KPIs. Experience with enterprise-grade or data-rich platforms. Familiarity with design ops, governance models, and scaling design systems. Ability to coach teams through ambiguity and rapid experimentation. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. The location of the role is Pune, IN. Purpose of the role To manage product development UX and set the strategic direction. Provide support to the bank's senior management team, and to manage product development risk across the organisation. Accountabilities Development of strategic direction for product development UX, including the implementation of up to date methodologies and processes. Management of product development UX initiatives, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness. . Relationship management of product development UX stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third party services. Development and implementation of policies and procedures for product development UX. Management of product development UX risk, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the bank’s product development UX and compliance functions. . Monitoring the financial performance of the product development UX department, including revenue, profitability, and cost control. Conducting thorough market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.. If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
Posted 2 days ago
50.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That’s why we cover the entire supply chain with unparalleled breadth and depth, backed by over 50 years’ experience. Our team of over 2,400 experts, operating across 30 global locations, are enabling customers’ decisions through real-time analytics, consultancy, events and thought leadership. Together, we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most. WoodMac.com Wood Mackenzie Brand Video Wood Mackenzie Values Inclusive – we succeed together Trusting – we choose to trust each other Customer committed – we put customers at the heart of our decisions Future Focused – we accelerate change Curious – we turn knowledge into action The Role We are seeking a seasoned and visionary Director – Global Customer Support to lead our support operations from our hub in Delhi, India. This is a high-impact leadership role responsible for shaping and driving our global customer support strategy, ensuring world-class service delivery, and enabling scale through technology and process excellence. You will lead a globally distributed, 24/5 “round-the-sun” support team and play a critical role in evolving our customer support model to cover a broader range of complex customer queries, while improving speed, satisfaction, and resolution rates. Key Responsibilities Leadership & Strategy Lead and develop a global customer support team, managing operations across time zones to ensure continuous, high-quality support coverage. Serve as a key member of the Customer Organization leadership team, contributing to cross-functional retention and satisfaction goals. Process & Operational Excellence Design and execute strategies to optimize workflows, increase First Contact Resolution (FCR), reduce response times, and improve CSAT scores. Implement and refine support performance metrics, dashboards, and reporting to track KPIs and drive accountability. Technology & Innovation Champion the adoption of AI and automation technologies (e.g., chatbots, ticket triage, self-service tools) to increase team productivity and elevate the customer experience. Partner with Product, Engineering, and Digital teams to drive integration of tools like Salesforce, Intercom and knowledge management systems. Insight & Continuous Improvement Analyse support query data to identify trends, root causes, and opportunities to improve the customer journey. Deliver actionable insights and structured feedback to Product, Research, and Content teams to influence roadmap priorities and product enhancements. Collaborate cross-functionally to reduce recurring issues, improve usability, and proactively address customer pain points. Team Development & Capability Building Upskill the team to handle more complex customer queries through structured training and knowledge-sharing. Foster a culture of customer centricity, continuous improvement, and operational agility. Cross-Functional Collaboration Work closely with Customer Success, Product Specialists, Research, and Commercial teams to ensure alignment on query ownership, escalation protocols, and customer journey improvements. Act as the voice of the customer, bringing external insights into internal strategy discussions. Key Metrics for Success First Contact Resolution (FCR) Customer Satisfaction (CSAT) Response and Resolution Times Expansion of Query Complexity Coverage AI/Automation Adoption Rate Team Capability and Skills Uplift About You Experience & Skills 10+ years of experience in leading global customer support or service operations, ideally in B2B SaaS or information services. Proven track record of managing distributed, 24/7 global teams and scaling operations in high-growth environments. Demonstrated success in deploying technology (AI, automation, knowledge management, CRM platforms) to optimize support delivery. Expertise in process improvement methodologies (e.g., Lean, Six Sigma) and data-driven decision making. Excellent communication, stakeholder management, and change leadership skills. Mindset & Approach A customer-first mindset with a passion for enabling great experiences at scale. A strong operational leader with a bias for action and continuous improvement. Strategic thinker who can align team efforts with broader business goals. Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at www.eeoc.gov If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.
Posted 2 days ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Description Come build the future of entertainment with us. Are you interested in helping shape the future of movies and television? Do you want to help define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. We are looking for an exceptional Software Engineer to embark on our journey to build a Prime Video Sports tech team in Israel from ground up. Our team will focus on developing products to allow for personalizing the customers’ experience and providing them real-time insights and revolutionary experiences using Computer Vision (CV) and Machine Learning (ML). You will get a chance to work on greenfield, cutting-edge and large-scale engineering and science projects, and a rare opportunity to be one of the founders of the Israel Prime Video Sports tech team in Israel. Key job responsibilities Own architecture and feature development for our Personalization and CV/ML teams. Partner with other engineers to ideate, design, and build scalable solutions. Utilize data science and ML to develop products that deliver great experiences for customers. Tackle complex technical challenges across the stack - from data pipelines to large scale services. About The Team In September 2018 Prime Video launched its first full-scale live streaming experience to world-wide Prime customers with NFL Thursday Night Football. That was just the start. Now Amazon has exclusive broadcasting rights to major leagues like NFL Thursday Night Football, Tennis major like Roland-Garros and English Premium League to list few and are broadcasting live events across 30+ sports world-wide. Prime Video is expanding not just the breadth of live content that it offers, but the depth of the experience. This is a transformative opportunity, the chance to be at the vanguard of a program that will revolutionize Prime Video, and the live streaming experience of customers everywhere. Basic Qualifications Experience (non-internship) in professional software development Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design Preferred Qualifications An interest or experience in the field of Computer Vision and/or Recommendation Systems. Experience of or interest in working with applied science teams and deploying ML model in scale. Strong bias for action; ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A3032807
Posted 2 days ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Description The Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products. We have also produced groundbreaking devices like Fire tablets, Fire TV, Amazon Dash, and Amazon Echo. What will you help us create? A Software Developer Engineer (SDE) at Amazon work on real world problems on a global scale, own their systems end to end and influence the direction of our technology that impacts hundreds of millions customers around the world. At Amazon an SDE can expect to lead team(s) of highly performing individuals in the design of flexible and scalable solutions, and day-to-day operations. They will work on some of the most complex challenges in large-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. We will be working on building and operating new services that will help improve the experience of our customers when doing over-the-air updates, telemetry, and troubleshooting their devices. If you feel strongly about being part of a team, which is responsible for world class software, running a high volume, large scale fleet, has experience in building distributed systems, device software, and/or wireless platform services with strict performance requirements, we’d like to talk to you. Key job responsibilities Think big, bringing fresh ideas and interactions that make device services development easy and intuitive You take a long-term view of architecture, proactively fixing deficiencies and/or proposing larger projects. You understand the business impact of your systems and show good judgment when making technical trade-offs. You are a key influencer in team strategy. You bring perspective and provide context to guide future technology choices. Your code submissions and approach to work are exemplary. You write software that is easy for others to contribute to. You drive engineering best practices (e.g., Operational Excellence, Security, Quality, etc.) and set standards. When confronted with discordant views, you are able to find the best way forward and influence others to follow that path (build consensus). You contribute to the professional development of colleagues, improving their technical knowledge and engineering practices. You ensure your team is stronger because of your presence, but does not require your presence to be successful Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Preferred Qualifications Bachelor's degree in computer science or equivalent Experience developing cloud software services and an understanding of design for scalability, performance and reliability Development experience defining, developing and maintaining web service API's Development experience with Linux and embedded operating systems. Development experience with communications products (e.g. IP messaging, voice , and video) Demonstrated ability to mentor other software developers to maintain architectural vision and software quality Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A3032834
Posted 2 days ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
31458 Jobs | Dublin
Wipro
16542 Jobs | Bengaluru
EY
10788 Jobs | London
Accenture in India
10711 Jobs | Dublin 2
Amazon
8660 Jobs | Seattle,WA
Uplers
8559 Jobs | Ahmedabad
IBM
7988 Jobs | Armonk
Oracle
7535 Jobs | Redwood City
Muthoot FinCorp (MFL)
6170 Jobs | New Delhi
Capgemini
6091 Jobs | Paris,France