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8.0 years

0 Lacs

Delhi, India

On-site

Sales & Business Development Identify and target educational institutions, tech companies, startups, and professionals for AICRA membership. Drive new membership acquisition and achieve assigned sales and revenue targets. Pitch AICRA’s membership benefits including certifications, event access, tech exposure, networking, and brand visibility. Institutional & Corporate Engagement Conduct meetings, presentations, and webinars for key decision-makers in schools, colleges, and companies. Build long-term relationships with member institutions and ensure renewals and upgrades. Strategic Outreach Participate in industry events, expos, and roadshows to promote AICRA membership. Collaborate with internal teams on marketing campaigns and lead generation initiatives. CRM & Reporting Maintain up-to-date records of leads, contacts, conversions, and pipeline in CRM. Provide weekly/monthly sales reports and insights to leadership. Qualifications & Skills Bachelor's/Master's degree in Business, Marketing, or related field. 4–8 years of experience in sales, membership development, or institutional partnerships. Excellent communication, interpersonal, and negotiation skills. Proven track record of meeting sales targets and managing client relationships. Experience with CRM tools (Zoho, Salesforce, etc.) and digital outreach methods. Requirements Availability Full Time Experience 6 years Vacancy 4 Gender Any ,

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0.0 - 8.0 years

0 - 0 Lacs

Noida, Uttar Pradesh

On-site

J ob Title: Business Development Executive/ BDM _ 3 to 8 years Shift Timing: 4 Pm to 2 Am (Monday- Friday) Address: 5th Floor, A-10, Pegasus Tower, Block A, Sector 68, Noida, Uttar Pradesh 201301 Website: https://hicglobalsolutions.com/about-us/ Interested candidate can share resume at divya.p@hicglobalsolutions.com Responsibilities: Sell Salesforce CRM services to potential clients. Bid on Salesforce projects using platforms like Upwork, LinkedIn, Zoominfo . Conduct outbound sales activities to generate leads and close deals. Handle inbound sales inquiries and convert leads into customers. Collaborate with internal teams to develop tailored solutions. Meet and exceed sales targets consistently. Requirements: Proven sales experience in Salesforce CRM services. Success in bidding on projects through Upwork. Strong outbound and inbound sales skills. Excellent communication and interpersonal abilities. Self-motivated and results-driven. Familiarity with Salesforce CRM preferred. Qualifications: Bachelor's degree in Business Administration or related field (preferred). Salesforce CRM experience is a plus. If you're a sales professional with a proven track record in Salesforce CRM services, apply now to join our team and drive business growth. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹80,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Food provided Health insurance Schedule: Evening shift Monday to Friday Night shift UK shift US shift Language: English (Preferred) Work Location: In person

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12.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Organization Overview Company Description QAD is a global leader in cloud-based enterprise solutions, empowering businesses to adapt faster and thrive in an increasingly dynamic, digital world. With a strong focus on innovation and AI-driven insights, QAD is shaping the future of enterprise transformation across industries. We foster a flexible, inclusive culture where bold ideas and future-focused talent to drive real impact. Join us to help build the intelligent, connected enterprise of tomorrow. This hybrid position requires candidates to be based in Pune , with 3-4 days of in-office collaboration per week. Job Description This role is designed for a seasoned Java expert who brings architectural rigor, system-level thinking, and the ability to modernize complex ERP applications. You will lead the evolution of legacy Java-based systems into scalable, service-oriented platforms, influencing cross-functional teams and shaping future product capabilities. You are both a systems thinker and a hands-on mentor who raises the bar for engineering across the organization. Key Responsibilities Lead the architectural transformation of Java-based ERP platforms for scalability, modularity, and long-term sustainability. Design and implement modern service layers and API-first integrations with platforms such as Salesforce, finance, and inventory systems. Serve as a lead engineer and systems architect, owning complex problems while mentoring others on best practices. Introduce advanced tooling and AI-powered development workflows to increase velocity and code quality. Collaborate across QA, DevOps, and Product to align engineering outcomes with business needs and operational readiness. Influence platform strategy and contribute to multi-year roadmaps focused on maintainability, automation, and performance. Co-lead the development of a new Engineering center in Pune, India. Qualifications 12+ years of enterprise Java development experience, with deep expertise in re-architecting large, legacy platforms. Expertise in Spring Boot, Hibernate, service-oriented architecture, and enterprise integrations. Proven success building and maintaining integrations across diverse systems using REST APIs, event-driven architecture, and file-based methods. Track record of mentoring engineers, fostering engineering excellence, and driving cross-functional alignment. Bonus: Experience with Kafka, containerization, ERP modernization, or legacy system migrations. Preferred Stack & Tools Languages/Frameworks: Java 11+, Spring Boot, Hibernate, SQL, REST APIs Tools: IntelliJ, Git, Jenkins, Postman, GitHub Copilot, JIRA Integration: RESTful APIs, Kafka, JDBC, microservices Architecture: Modular design, layered architecture, API-first development Methodologies: Agile, CI/CD, TDD, test automation, architectural reviews Additional Information We offer an amazing culture and comprehensive suite of health and wellness benefits so that employees can focus on helping customers reach our vision for them: the Effective Enterprise. Opportunity to join a growing business, launching into its next phase of expansion and transformation. The collaborative culture of smart and hard-working people who support one another to get the job done. Our employees tell us they love working for a global organization focused on collaboration, teamwork and customer outcomes. Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance. An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy. Compensation packages based on experience and desired skill set. About QAD QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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5.0 - 7.0 years

0 Lacs

Thiruvananthapuram

On-site

5 - 7 Years 1 Opening Trivandrum Role description Job Title: – Salesforce QA (Experience Cloud) Location: Bangalore, Chennai, Hyderabad, Pune, Noida, Trivandrum & Noida Experience Range: 5–7 Years Key Responsibilities Manual Testing Design and execute test plans and detailed test cases across functional, regression, integration, system, and smoke testing types. Ensure thorough documentation of test results and execution steps. Identify, log, and verify defects; ensure defect resolution meets expected standards. Salesforce Domain Testing Apply domain knowledge of Salesforce Experience Cloud to validate platform-specific functionalities and workflows. Collaborate with Salesforce developers and admins to ensure test coverage aligns with platform behavior. Automation Testing (Desirable / TBD) Contribute to automation framework design and scripting (based on tool selection). Develop, maintain, and execute automated test scripts. Generate and analyze automation execution reports. Regression and UAT Support Conduct regression cycles and provide support during UAT phases by coordinating with stakeholders. Validate production bug fixes and releases. Cross-Team Collaboration Work closely with business analysts, developers, and product owners to ensure quality throughout the software development lifecycle. Proactively identify gaps and recommend improvements in QA processes and automation. Must-Have Skills Manual Testing – Strong hands-on experience in test case creation, execution, and result tracking. Defect Management – Experience with tools like JIRA, Bugzilla, or similar. Salesforce Domain Knowledge – Hands-on testing experience in Experience Cloud (or other Salesforce clouds). Test Documentation – Ability to create clear and detailed test cases, logs, and reports. Regression and UAT Testing – Proven experience in running and managing regression cycles and UAT coordination. Good to Have Skills Exposure to Test Automation Tools like Selenium, UFT, TestNG, etc. Basic scripting/coding knowledge (Java, Python, or similar) for automation. Familiarity with test management tools (TestRail, Zephyr, etc.). Knowledge of CI/CD tools for automation execution and reporting. Skills Automation Testing,Test Case Design,Manual Testing,Salesforce Domain Knowledge(Experience in cloud) About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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5.0 years

1 - 6 Lacs

Cochin

On-site

We are looking for an Salesforce / Agentforce Consultant and Developer for our Indian practice. You will work directly with our European / German manufacturing clients in presales and consulting engagements. Together with our Salesforce development team you will also engage in development and contribute to our Salesforce-native IoT Asset Management product and various customer projects. Your Tasks are: Architect, design and develop cutting edge AI solutions on the Agentforce platform Run AI Proof of Concepts Take part in presales as consultant for requirements gathering and solution design Work on our IoT Asset Management for Salesforce product Stay up to date with the latest Salesforce ecosystem developments What we do: With our software solutions, companies accelerate the processing of service requests and spare parts sales, optimize their customer service and sustainably increase their service business. We support specialist departments with extensive service experience and support IT implementation with our own standard modules and specialized Salesforce experts. Who we are: We are a young, lean and agile IT consulting and project house in Kerala, Cochin, India, with the headquarters in Germany. In addition to the benefits (home office, flexible working hours, ...) and what makes us tick, you can find much more on our careers page. This is what we think what it needs for the job: Strong to excellent communication skills in English (written and spoken) At least 5 years of professional experience with Salesforce Hands-on project experience with Agentforce, Agentic AI and general AI Experience working directly with customers or in presales assignments Agentforce Associate and Specialist certifications Customer orientation and solution-oriented work Systematic, networked thinking and independent working style A plus would be: Data Cloud experience / certification Experience in the manufacturing domain Previous work on Salesforce-based products More about logicline and what we offer You are Interested? Then apply with just one click right here! Find out more about the company at www.logicline.de.

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2.0 - 3.0 years

1 - 6 Lacs

Cochin

On-site

Job Summary The Sales Associate will be responsible for engaging with customers, promoting fitness products and services, and driving sales to meet revenue targets. This role requires a customer-centric approach, strong communication skills, and a passion for fitness to build lasting relationships with clients and contribute to the company’s growth. Key Responsibilities Customer Engagement : Interact with customers in-person, over the phone, or via digital channels to understand their fitness needs and recommend appropriate products/services. Sales Targets : Achieve and exceed monthly and quarterly sales quotas by actively pursuing leads and closing deals. Product Knowledge : Maintain in-depth knowledge of fitness products, services, and industry trends to effectively educate customers and address inquiries. Lead Generation : Identify and follow up on sales leads through customer interactions, referrals, and marketing campaigns. Customer Relationship Management : Build and nurture long-term relationships with clients to encourage repeat business and referrals. Store/Platform Management : Ensure a welcoming and organized sales environment, whether in a physical retail space or online platform, including managing inventory displays and promotional materials. Collaboration : Work closely with marketing and customer support teams to align sales strategies with promotional campaigns and ensure a seamless customer experience. Reporting : Track and report sales performance, customer feedback, and market trends to management using CRM tools. Qualifications Experience : 2-3 years of proven B2C sales experience, ideally in the fitness, wellness, or retail industry. Education : High school diploma or equivalent; a bachelor’s degree in business, marketing, or a related field is a plus. Skills : Excellent interpersonal and communication skills, both verbal and written. Strong sales and negotiation abilities with a customer-first mindset. Basic proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office. Knowledge of fitness industry trends and products is highly desirable. Attributes : Passionate about health, fitness, and helping others achieve their goals. Self-motivated with a results-driven approach. Ability to work independently and as part of a team in a fast-paced environment. Flexible to work weekends, evenings, or holidays as needed. Experience Level 2-3 years of experience in B2C sales, preferably in the fitness, wellness, or retail industry How to Apply: Interested candidate apply through indeed or share your resume via email/whatsapp (hr@cureocity.in/9249096184) Job Type: Full-time Pay: ₹10,914.64 - ₹50,551.69 per month Schedule: Day shift Morning shift Rotational shift Language: English (Preferred) Work Location: In person

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6.0 years

0 Lacs

Kolkata metropolitan area, West Bengal, India

Remote

Company Description Bit Canny Technologies is a software consulting firm specializing in architecting and developing high-quality software products. Since 2013, we have assisted clients in building, enhancing, and maintaining software products, particularly in the domains of IoT and Smart Home technologies. Based in the Kolkata metropolitan area, we pride ourselves on our expertise in cloud-based application development and web technologies. Our engineered software solutions are trusted by clients to run critical business applications. Role Description This is a full-time, on-site role for a Business Development Manager located in the Kolkata metropolitan area. The Business Development Manager will be responsible for identifying new business opportunities, building client relationships, and developing growth strategies. Daily tasks include managing client accounts, conducting market research, creating business proposals, and implementing marketing strategies. Position: Business Development Executive – US Market About the Role We’re looking for a results-driven Business Development Executive with proven experience engaging US-based clients and winning US-centric projects. You’ll develop strategies to penetrate and lead the US market, leveraging deep market knowledge and exceptional communication skills to deliver growth. Key Responsibilities US Market Strategy & Research Conduct in-depth market research to identify trends, opportunities, and major competitors in the US. Use insights to shape strategic business plans Lead Generation & Pipeline Management Prospect and generate leads through call campaigns, email outreach, networking, and digital channels. Manage opportunities in the CRM system . Client Engagement & Proposal Development Understand US client needs and craft tailored pitches. Prepare and deliver compelling presentations, proposals, and SOWs to US decision-makers . Negotiation & Deal Closure Lead negotiations on pricing, contracts, and deliverables. Secure projects and upsell where appropriate Relationship Building Forge and nurture long-term relationships with US clients, including post-project follow-ups to ensure satisfaction and repeat business Cross‑Functional Collaboration Work closely with Product, Marketing, Delivery, and Finance teams to ensure smooth project transitions and successful US client implementations. Performance & Reporting Track and report key metrics (e.g., pipeline, win rates, revenue) regularly to leadership. Continuously optimize based on results US Market Representation Represent the company at industry events, conferences, and US‑focused webinars. Occasionally accommodate US time zones for client calls. Qualifications & Skills Essential 3–6+ years of business development or sales experience, with at least 2 years targeting US clients/projects. Strong knowledge of US business culture & buying processes . Excellent verbal and written communication skills —clear presentation, fluent English with a US accent preferred. Proven track record delivering US projects end-to-end: lead generation, negotiation, execution. Exceptional negotiation and closing capabilities. High commercial awareness, analytical thinking, and adaptability Proficient in CRM tools (Salesforce, HubSpot, etc.) and MS Office. Preferred Bachelor’s degree in Business, Marketing, or related field; MBA or US market certification is a plus. Experience collaborating across multicultural and remote teams. Exposure to digital transformation, SaaS, IT, or consultancy services. Willingness to occasionally align schedule with US time zones (e.g., early mornings or late evenings). What You’ll Bring A resilient, proactive, and client-centric mindset. Ability to identify US project opportunities and thoughtfully outbid competition. Strong interpersonal skills to sustain long-term US client relationships. A clear communicator, fluent in presenting complex ideas with clarity. Job Types: Full-time, Permanent Pay: From ₹50,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Language: English (Required) Work Location: In person

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0.0 - 3.0 years

2 - 5 Lacs

Cochin

On-site

Location : Kochi, Kerala Experience : Freshers (Fresh graduates with relevant internships or projects are encouraged to apply) Salary: As per Industry Standards Job Description: We are looking for an enthusiastic and driven Business Development Associate to join our growing AI and Communication product team. This role is ideal for MBA graduates who are passionate about technology and eager to contribute to business growth across global markets including the US, UK, and Africa.You will be actively involved in lead generation, client engagement, product demonstrations, and supporting pre-sales and marketing activities. Your insights will play a key role in aligning product offerings with market needs and driving adoption of our AI-powered platforms. Responsibilities: Identify and target potential clients for AI and communication solutions Conduct market research to uncover trends, customer needs, and opportunities Build a pipeline of qualified leads via cold outreach, networking, and digital channels Engage prospects, deliver demos, and communicate product value Activate and support trial accounts to demonstrate product capabilities Work closely with product, marketing, and development teams to ensure client requirements are met Collaborate on marketing campaigns that generate interest and conversions Build and maintain strong, long-term client relationships Provide feedback to enhance product-market fit and maintain a competitive edge Stay informed on industry trends, competitors, and emerging technologies Report sales progress, forecasts, and market insights to leadership Requirements: MBA graduates preferred (with specialization in Marketing, International Business, or Systems) 0–3 years of experience in business development, SaaS sales, or pre-sales (internships/projects count) Strong communication, interpersonal, and presentation skills Interest in technology, particularly SaaS and AI solutions Familiarity with CRM tools like Salesforce, HubSpot, or Freshsales Ability to understand client needs and align them with technical offerings Analytical mindset and self-starter with strong organizational skills Enthusiastic, adaptable, and eager to work in a dynamic startup environment To Apply- Visit our careers page (netstratum.com) Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Monday to Friday Work Location: In person

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4.0 years

0 Lacs

Hyderābād

On-site

About the Role As an Application Engineer in the Sales Automation Engineering team, you will be responsible for implementing critical features on CRM tech stack, while integrating with internal and external platforms to achieve desired results. This role is instrumental in building features that will supplement the CRM tech stack (Including Salesforce) that will help our Sales & support teams in the areas of acquisition, onboarding and expansion. This role will have a significant impact on Uber's results in areas of user growth, revenue, and global expansion. - What the Candidate Will Do - Build and optimize Salesforce related functionalities for B2B teams. Build and configure APIs with internal and 3rd-party cloud solutions. Design, implement, and ship reliable and well-tested features to our users Collaborates with stakeholders, architects, product owners, TPMs and other engineering teams to define project requirements, consolidated design and execution plans. Ensure that system designs, including APIs, architecture, and dependency selection, result in scalable, resilient solutions that minimize support costs and enhance the user experience. Maintain comprehensive documentation for the solutions, including design specifications, deployment guides, and operational support documentation. Participate in agile development processes, including sprint planning, stand-ups, and retrospectives. Support QA efforts during implementations and rollouts of new system features. - Basic Qualifications - A Bachelor's Degree in Computer Science or a related field (or equivalent experience). At least 4+ years of professional experience in software development. Minimum of 2+ years of Salesforce application development experience. Understanding of Salesforce platform, its capabilities and limitations. Proficient in Object oriented programming concepts. Experience working with C#, Java, Go, Python, etc. Experienced with SOAP API, REST API, and BULK API. Including API design, development, and management. Handson experience with Apex, Lightning, SOQL/SOSL,. Experience working with Cloud platforms like AWS, GCP, etc.. Effective communication skills to interact with engineers, technical teams, and stakeholders to gather requirements, and describe software product features, technical designs, and product strategy. Excellent verbal, written, communication, interpersonal and presentation skills Ability to work both independently and collaboratively in a fast paced environment. - Preferred Qualifications - Familiarity with cloud & Saas platforms, and hands-on experience with cloud-based integrations. Understanding of DevOps practices and tools, including CI/CD pipelines. Salesforce Certification for Platform App Builder and/or Platform Developer is highly preferred. Enjoys solving complex business problems through innovative and technology-driven solutions.

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12.0 years

0 Lacs

Hyderābād

On-site

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good — you’ve come to the right place. This Role Are you passionate about solving complex problems and leading impactful solutions? The Lead Member of Technical Staff (Salesforce Platform) is a senior engineering role within the Digital Marketing Technology team in Hyderabad. As an LMTS, you will drive the design, development, and delivery of innovative, scalable, and high-performing solutions across our Salesforce ecosystem. You will serve as a go-to Salesforce expert, collaborating with product managers, architects, and global teams to design future-ready architectures and lead implementation. You’ll be hands-on, developing enterprise-grade solutions while mentoring engineers and contributing to technical strategy. This role requires strong full-stack Salesforce development expertise, the ability to navigate ambiguity, and a deep understanding of modern development practices in large-scale systems. Key Responsibilities Lead technical design and architecture of complex, scalable Salesforce applications using Apex, LWC, Visualforce, and platform APIs. Act as a subject matter expert, providing guidance on Salesforce best practices, governance limits, performance optimization, and solution trade-offs. Build robust integrations using middleware and external APIs (REST/GraphQL), including cross-cloud and third-party systems (e.g., MuleSoft, Commerce Cloud). Partner with global stakeholders to gather requirements and deliver end-to-end solutions aligned with business needs. Automate business processes using Flow, Process Builder, Assignment Rules, and other declarative tools. Drive code quality through peer reviews, unit testing, and automated test frameworks. Mentor junior engineers, promote technical excellence, and foster a culture of innovation and accountability. Collaborate on deployment strategies using modern CI/CD pipelines (Salesforce DX, GitHub Actions, Jenkins, etc.). Participate in all phases of SDLC — from discovery and design to deployment and post-production support. Basic Requirements/Experience 12+ years of full-stack engineering experience with deep Salesforce platform expertise Expert in Lightning Web Components, Apex, Visualforce, SOQL and Salesforce data model Extensive experience integrating Salesforce with external systems using REST/GraphQL APIs Strong command over JavaScript, CSS, and modern front-end frameworks Deep understanding of software design patterns, object-oriented programming, and enterprise architecture Strong understanding of Salesforce governor limits, standard/custom objects and Platform Events Proven ability to lead technical initiatives, influence design decisions, and deliver high-quality outcomes Excellent verbal and written communication skills, with the ability to influence technical and non-technical stakeholders Hands-on contributor with the ability to lead projects, troubleshoot complex issues, and make architecture decisions Requirements/Experience Certifications: Platform Developer I & II, JavaScript Dev I, Salesforce Administrator Experience with Salesforce Flows, Process Builder, and other declarative tools Familiarity with test automation tools: Selenium WebDriver, JUnit, TestNG, ApexUnit, Kumonium, etc. Experience with CI/CD, DevOps processes, and tooling Exposure to CRM Analytics, dashboards, and data visualization tools Prior experience working in Agile/Scrum teams Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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8.0 years

0 Lacs

Hyderābād

On-site

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. This Role Do you love building stuff? The Senior Member of Technical Staff (Salesforce Platform) will be a key member of Digital Marketing Technology team in Hyderabad. This role is for an experienced full stack Salesforce Developer with incredible development experience so that they can complement a team of skilled engineers on projects. You will be responsible for developing and architecting through all phases of the front-end to the back-end development lifecycle. You will use your experience to work with team members to develop new features, as well as, enhance existing infrastructure and frameworks. You should have a history of building successful Web-based solutions using Web Services and the ability to grasp a variety of unfamiliar technology and integrate them quickly. As SMTS (Senior Member Of Technical Staff), you would be part of the engineering team, working closely with other Product Managers and Architect, who are responsible for building applications, adding new features or improving the current applications. Basic Requirements/Experience: 8+ years of full stack engineering experience 6+ years of experience programming on the Force.com platform Experience in JavaScript (JS) and Cascading Style Sheets (CSS) Experience in complex projects using Web Services integration (REST and/or GraphQL) Build and integrate applications on the Salesforce platform and experience in creating custom objects Strong knowledge of Lightning web components Extensive understanding of OO design, design patterns, and data modeling Experience as a technical leader with good communication and influence the design approach to new applications and features Preferred Requirements/Experience: Preferred Certifications - Platform Developer 1, Java Script Dev 1 , Admin Experience in Salesforce Flows and other products Experience with test automation skills - Kumonium, TestNG, Selenium Web Driver, JUnit, JMeter and ApexUnit testing frameworks Experience working with Agile/Scrum methodology Understanding of various user-based security models Good to know about CRM analytics/dashboards. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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2.0 years

6 - 8 Lacs

Hyderābād

On-site

Job Description: The Mechanical Engineer, Product Lifecycle Management will be based in Hyderabad, India . In this position, you will report to the Manager, Mechanical Engineering & PLM and will be responsible for managing design and draft work, in support of projects set in Hyderabad or HQ(Fremont) Engineering. Watch “ Culture is our Passion ” to learn more about us. We are looking for someone who demonstrates: Passionate drive to innovate and create Integrity to the core Enthusiastic customer focus Consistent interactive teamwork Desire for continuous improvement and top performance. Here is a glimpse of what you will do: Secured and accurate maintenance of product lifecycle data in our Engineering and management tools. Accurate design, drawing, creation or changes, and drafting edits, drafting task. Data entry into database, including creation of requests and change orders per company approval and tracking process. Quality review of engineering drawings, workflow between team members globally. Also includes tasks such as reports, testing and subsequent write ups, and mass drawing changes. Special projects such as process improvement, macro work to ease use of excel for data loads. Here is some of what you will need (required): B.E/B.Tech (Mechanical) graduate with minimum 2+ years of mechanical design. Expert with SolidWorks and other design drafting tools, with ability to follow best practices and good standards. Experienced with Product Lifecycle Management systems, plus if experienced with tools such as Arena, NetSuite, Salesforce. Here are a few of our preferred experiences Critical thinker: able to sort out complex problems and voice potential solutions Team player: able to work with a varied team and other departments, get along with others; also, must be able to both works independently or take direction as the situation calls for it Demonstrated attention to detail in a fast-paced, dynamic environment At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services. For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations. Culture is our Passion

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5.0 years

5 - 7 Lacs

Hyderābād

On-site

Company Description We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! Job Description REQUIREMENTS: Total experience of 5+ years. Hands-on experience with MuleSoft Anypoint Platform. Strong understanding of integration concepts, middleware, and enterprise architecture Proficiency in Java, JSON, XML , and web services (REST/SOAP) Experience designing APIs using RAML and OpenAPI/Swagger. Hands on working experience integrating with Salesforce, SAP, Workday, Oracle, etc. Solid understanding of integration patterns and enterprise architecture. Hands-on experience with MuleSoft Connectors, Anypoint Studio, and Cloud Hub. Strong knowledge of error handling, data transformation, and orchestration Familiarity with CI/CD tools, DevOps processes , and API versioning Experience with API Governance, security policies, and API analytics Knowledge of DevOps tools (e.g., Jenkins, Git, Maven) and containerization (Docker/Kubernetes) Excellent communication, leadership, and stakeholder management skills. RESPONSIBILITIES: Writing and reviewing great quality code. Understanding the client’s business use cases and technical requirements and be able to convert them in to technical design which elegantly meets the requirements. Mapping decisions with requirements and be able to translate the same to developers. Identifying different solutions and being able to narrow down the best option that meets the client’s requirements. Defining guidelines and benchmarks for NFR considerations during project implementation. Writing and reviewing design document explaining overall architecture, framework, and high-level design of the application for the developers. Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensure that all relevant best practices are followed. Developing and designing the overall solution for defined functional and non-functional requirements; and defining technologies, patterns, and frameworks to materialize it. Understanding and relating technology integration scenarios and applying these learnings in projects. Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken. Carrying out POCs to make sure that suggested design/technologies meet the requirements. Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

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7.0 years

5 - 7 Lacs

Hyderābād

On-site

Company Description We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! Job Description REQUIREMENTS: Total experience of 7+ years. Hands-on experience with MuleSoft Anypoint Platform. Strong understanding of integration concepts, middleware, and enterprise architecture Proficiency in Java, JSON, XML , and web services (REST/SOAP) Experience designing APIs using RAML and OpenAPI/Swagger. Hands on working experience integrating with Salesforce, SAP, Workday, Oracle, etc. Solid understanding of integration patterns and enterprise architecture. Hands-on experience with MuleSoft Connectors, Anypoint Studio, and Cloud Hub. Strong knowledge of error handling, data transformation, and orchestration Familiarity with CI/CD tools, DevOps processes , and API versioning Experience with API Governance, security policies, and API analytics Knowledge of DevOps tools (e.g., Jenkins, Git, Maven) and containerization (Docker/Kubernetes) Excellent communication, leadership, and stakeholder management skills. RESPONSIBILITIES: Writing and reviewing great quality code. Understanding the client’s business use cases and technical requirements and be able to convert them in to technical design which elegantly meets the requirements. Mapping decisions with requirements and be able to translate the same to developers. Identifying different solutions and being able to narrow down the best option that meets the client’s requirements. Defining guidelines and benchmarks for NFR considerations during project implementation. Writing and reviewing design document explaining overall architecture, framework, and high-level design of the application for the developers. Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensure that all relevant best practices are followed. Developing and designing the overall solution for defined functional and non-functional requirements; and defining technologies, patterns, and frameworks to materialize it. Understanding and relating technology integration scenarios and applying these learnings in projects. Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken. Carrying out POCs to make sure that suggested design/technologies meet the requirements. Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

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3.0 years

2 - 4 Lacs

Hyderābād

On-site

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Description The ES Senior Compensation specialist is a member of the GOC Compensation team based in Hyderabad and supports employee relocations across all regions. This role reports to the Supervisor, GOC Comp and is the first point of contact for all employees seeking to relocate, and also works with Business and the CoEs to assess the alignment of the request with business and organisation goals and our compensation philosophy. Therefore, this role is critical to ensuring the success of our employees at Salesforce. As ES Senior Compensation specialist , you will also be responsible to support compensation programs that helps to improve employee satisfaction and create a productive workplace. Responsibilities: - Support managers by providing compensation guidance for International Assignees and Permanent international and domestic relocations Demonstrated ability to implement & support compensation and employee benefit programs. Build relationships and support key stakeholders while delivering solutions for a wide range of challenges to scale for continued growth and complexity across multiple countries. Analyse data identifying trends; ability to deliver, share, explain trends and metrics, impacts to offices, project teams, and employees. Use this data to plan for future compensation programs and support business growth / expansion plans. Educate managers and employees on various aspects of their compensation packages Review and support compensation transactions in Workday Create a roadmap to expand the programme support being provided by the Global Operations Centre Required skills/experience: 3-5 years of experience in Compensation management. Experience integrating compensation programs within the organization Strong knowledge of HR practices, processes and programs, mobility support and foreign & Visa services, Ability to coordinate and manage complex cross-functional projects given multiple competing priorities or perspectives. Experience gathering and understanding business requirements Strong customer service skills and ability to lead by example to deliver excellent customer experience to our internal employees Strong project management skills with demonstrated experience managing projects on-time, identifying and resolving issues and risks Record of success in execution, attention to detail, and ability to drive multiple streams of work in a fast-paced environment Demonstrated ability to apply data in driving strategy, prioritizing, and making decisions and recommendations Familiarity with Salesforce tools, Excel, Google Docs, Google Slides, Lucidchart and Smartsheets Excellent communication skills - both verbal and written. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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0 years

0 Lacs

Hyderābād

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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Finance Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Title: Collections, Cash Application, and Customer Service Specialist Location: Hyderabad, India Job Type: Full-time Reports To: [Hiring Manager/Supervisor] Job Summary: We are seeking a detail-oriented and customer-focused professional to join our team as a Collections, Cash Application, and Customer Service Specialist . This role is responsible for managing accounts receivable functions, including collections, cash application, and resolving customer inquiries. The ideal candidate will have strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving. This role will require supporting our Americas region 9am to 5pm EST/6:30pm - 2:30 am IST Key Responsibilities: Collections & Accounts Receivable: Monitor and manage assigned accounts to ensure timely collection of outstanding balances. Contact customers via phone, email, and written communication to follow up on past-due invoices. Negotiate payment plans and resolve disputes to minimize bad debt. Research and resolve billing discrepancies, chargebacks, and short payments. Maintain accurate records of collection activities and update customer accounts accordingly. Work closely with the sales and finance teams to address payment issues. Cash Application & Payment Processing: Apply incoming payments (checks, ACH, wire transfers, credit card payments) to customer accounts accurately and timely. Investigate and resolve unidentified or misapplied payments. Reconcile customer accounts and research discrepancies to ensure proper allocation of funds. Collaborate with the accounting team to ensure accurate financial reporting. Customer Service & Account Support: Respond to customer inquiries regarding invoices, payments, and account balances. Provide excellent customer service by addressing concerns and resolving issues promptly. Assist with account reconciliations and provide statements upon request. Work with internal teams to improve processes and enhance the customer experience. Qualifications & Skills: Bachelor’s/Master's degree in Accounting, Finance, Business Administration, or a related field (preferred). Upto 36 months of experience in collections, accounts receivable, cash application, or a related role. Strong communication and negotiation skills. Proficiency in accounting software (Oracle, Workday, or similar) and Microsoft Excel. Detail-oriented with strong organizational and problem-solving abilities. Ability to work independently and as part of a team. Customer-focused mindset with a professional and courteous attitude. Preferred Qualifications: Experience in a high-volume accounts receivable environment. Knowledge of GAAP principles and financial reconciliation. Familiarity with ERP systems and payment portals. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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3.0 years

4 - 8 Lacs

Hyderābād

On-site

E2open is the connected supply chain platform that enables the world's largest companies to transform the way they make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and opportunities to help companies improve efficiency, reduce waste, and operate sustainably. Our employees around the world are focused on delivering enduring value for our clients. Business applications administrator POSITION OVERVIEW The Business Applications Administrator will play a critical role in the execution of E2Open's technology roadmap, along with the identification of opportunities for business process improvement. As a Business Applications System Administrator, the Business Application Administrator will be responsible for the day-to-day maintenance and support of the system including user provisioning, troubleshooting, scripting, reporting and similar. There is also the opportunity to collaborate with key stakeholders and teammates to evaluate business processes and implement solutions on impactful initiatives. The role will perform research and analysis on trends, patterns, and processes, as well as make data-driven recommendations to improve organizational efficiency. The Business Applications Administrator will have the opportunity to learn and work directly with best-in-breed enterprise applications and stakeholders in a global organization. RESPONSIBILITES: Administer system access and provide training to users on system functionality. Provide end user support and administration for key application functionality. Gather and document business requirements from critical stakeholders. Document business application workflows and solutions to inform functional and technical audiences. Manage configuration changes to: audit rules, fields, workflows, roles/permissions, forms, reports, and ensure a standard process and governance for these changes Design, implement, and support creative solutions to business problems by leveraging out-of-the-box application functionality and working with vendor partners on enhancements where needed. Provide technical context and help drive application direction, development, and enhancements in alignment with the application roadmap, business requirements, and firm strategy. Collaborate and coordinate execution of large and small projects in partnership with other business applications team members. Perform QA and testing of defined use cases in support of change management and deployments. Analyze and compare new solutions against documented business requirements for suitability in the E2open business applications ecosystem. Problem solve and use good decision-making skills to quickly overcome obstacles by understanding the appropriate level of urgency and business impact. Support deployment of changes outside of normal business hours as necessary to minimize disruption. Collaborate with business applications leaders to uphold best practices, change management strategies, and efficient and effective internal processes to drive continuous delivery. Other tasks and activities as assigned. AHA!/JIRA/Confluence Only: Administer and maintain product management tools such as Aha!, JIRA, and Confluence, ensuring they are functional, accessible, and updated to meet the organization's needs Regularly evaluate system performance and tool functionality to identify and implement improvements. Work with cross-functional teams to integrate product management tools with other organizational software to enhance operational cohesion. QUALIFICATIONS AND EXPERIENCE: Minimum 3 years of experience administering the relevant platform or technology Minimum 3-5 years of experience in the IT department Bachelor's Degree in Business, Information Systems, Computer Science, or related field, or equivalent experience Comprehension of and/or experience with data modeling and structures Enthusiasm for learning about new methodologies, systems, and solutions Demonstrated track record of attention to detail and meeting deadlines. Excellent oral and written communication skills. Preferred Skills: Experience in product operations, project management, or related role. Familiarity with product development lifecycle, and Agile methodologies. Experience working in a Supply Chain Logistics environment is a strong advantage Certifications in Business Applications or Project Management (e.g., PMP, ITIL, or Agile certifications). Experience with CRM tools, ERP systems, or cloud-based platforms like Salesforce, SAP, or Microsoft Dynamics. Technical Skills: Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. Experience working with SQL. A HA!/JIRA/Confluence Only: Minimum 1-3 years of hands-on experience with Aha! admin roles and its product management features. Minimum 3 years of experience administering Jira in a business or enterprise environment. Minimum 1-3 years hands-on experience managing Confluence Cloud and/or Data Center, including space configuration, permissions, templates, and macros. AHA! Ability to translate business needs into technical configurations within Aha! to support product road mapping, release planning, and feature tracking. Proven experience in user provisioning, permissions, and configuration of account settings, and customizations Familiarity with integrating Aha! with tools like Jira, Azure DevOps, or Slack using APIs or middleware. Understanding of authentication protocols (e.g., SSO, SAML), data privacy, and access control best practices. Ability to diagnose and resolve application issues, manage vendor escalations, and support end users JIRA: Hands-on experience configuring and maintaining Jira (Cloud and/or Server), including workflows, custom fields, screens, permissions, and notification schemes. Ability to manage user roles, groups, and project configurations across multiple teams. Skilled in designing and implementing custom workflows, issue types, and automation rules to support business processes. Experience installing, configuring, and managing Jira plugins Confluence: Ability to manage user access, roles, and group permissions in alignment with organizational policies. Familiarity with customizing Confluence using CSS, HTML, and the Atlassian Marketplace apps PHYSICAL REQUIREMENTS: General office environment and responsibilities requiring: Extensive use of the computer which involves viewing a monitor and keyboarding for most of the workday. Placing and receiving phone calls. Occasionally moving and lifting objects up to 20 pounds. May require travel if needed. E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. E2open participates in the E-verify program in certain locations, as required by law. E2open does not accept unsolicited referrals or resumes from any source other than directly from candidates or preferred vendors. We will not consider unsolicited referrals.

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0 years

3 - 6 Lacs

India

On-site

Job Summary: The Business Development Executive (BDE) is responsible for driving business growth by identifying new sales opportunities, building relationships with potential clients, and expanding the company’s customer base. This role requires a proactive approach to generating leads, nurturing relationships, and negotiating deals that align with the company’s growth objectives. The BDE will work closely with the sales and marketing teams to execute strategies that promote business growth and meet revenue targets. Key Responsibilities: Lead Generation & Prospecting: Conduct market research to identify new business opportunities and prospects. Generate leads through cold calling, networking, and attending industry events. Develop and maintain a database of potential clients and regularly update lead statuses. Sales Strategy & Execution: Work with the sales team to create and execute a strategic sales plan. Identify and approach key decision-makers to pitch products/services. Tailor sales presentations to meet the needs and preferences of different clients. Prepare and deliver persuasive sales proposals and presentations to potential clients. Client Relationship Management: Build and maintain strong relationships with both new and existing clients. Act as a primary point of contact for clients, responding to inquiries and providing support as needed. Understand client needs and pain points to offer tailored solutions. Provide ongoing support to clients post-sale, ensuring customer satisfaction. Negotiation & Closing: Lead negotiations with potential clients, ensuring terms are favorable and aligned with company policies. Handle objections and address concerns effectively to close deals. Track and manage the sales pipeline to ensure timely follow-ups and deal closures. Collaboration with Internal Teams: Work closely with the marketing team to create compelling campaigns that attract new business. Collaborate with the product and service teams to stay up to date on offerings, features, and potential for upselling. Coordinate with the finance team for contract agreements and ensure smooth onboarding of clients. Reporting & Analysis: Maintain and update CRM systems to ensure accurate tracking of leads, opportunities, and sales activities. Prepare regular reports on sales performance, market trends, and client feedback. Analyze competitor activity and adjust strategies as needed. Continuous Learning & Improvement: Keep up with industry trends, competitors, and market conditions to adapt sales tactics accordingly. Attend relevant training and workshops to improve sales and business development skills. Seek out new tools or methods that can improve the efficiency and effectiveness of the sales process. Skills & Qualifications: Bachelor's degree in Business, Marketing, Sales, or a related field (or equivalent experience). Proven experience as a Business Development Executive, Sales Representative, or similar role. Strong understanding of business development principles and sales strategies. Excellent communication, presentation, and negotiation skills. Ability to build and maintain relationships with clients. Self-motivated, results-oriented, and able to work under pressure. Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM software (e.g., Salesforce, HubSpot). Strong problem-solving abilities and critical thinking. Personal Attributes: High level of motivation and a "go-getter" attitude. Adaptable and able to work in a dynamic and changing environment. A strong sense of initiative with the ability to work independently. Strong attention to detail and organizational skills. Ability to work collaboratively in a team-oriented environment. Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Schedule: Day shift Language: Hindi (Preferred) Work Location: In person

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5.0 years

5 - 6 Lacs

India

On-site

Job Title: Customer Support Manager Department: Customer Experience Location: Hyderabad Reporting To: Head of Operations / Founders' Office Type: Full-Time Job Overview: We are seeking a dynamic and forward-thinking Customer Support Manager to lead our customer support function in a lead-based, digitally driven business environment . The ideal candidate will have a strong track record in managing modern support operations and be passionate about leveraging technology and automation to enhance the customer experience. This role requires a strategic mindset, digital-first thinking, and a deep understanding of tools and platforms that enable scalable, responsive, and efficient support . Roles and Responsibilities 1. Strategic Leadership & Customer Support Operations Lead the entire customer support function, ensuring prompt and efficient handling of all customer interactions across channels (email, chat, calls, WhatsApp, social media). Develop and implement support strategies aligned with company goals—especially focused on lead-to-conversion journey and post-conversion support. Act as the voice of the customer within the organization, advocating for user needs and service improvements. 2. AI-Powered Support and Automation Drive the implementation and ongoing improvement of AI-driven support tools, including: Chatbots for instant query resolution. Ticket classification and auto-routing. Response templates and predictive typing tools. Integrate automation workflows to reduce manual intervention and resolution time. 3. Self-Service Infrastructure Build and maintain a centralized Knowledge Base, FAQs, and self-help articles to empower customers and reduce ticket volume. 4. Technology & Tools Integration Identify, evaluate, and manage customer support tools such as: Helpdesk platforms (e.g., Zendesk, Freshdesk, Intercom) CRM systems (e.g., Zoho, Salesforce, HubSpot) Communication platforms (e.g., Twilio, WhatsApp Business API) Work with IT/Product teams to integrate support tools with lead management systems, order tracking, and user data to provide personalized and contextual support. 5. Data-Driven Decision Making Define and track KPIs such as: First Response Time (FRT) Average Resolution Time (ART) Customer Satisfaction Score (CSAT) Net Promoter Score (NPS) Ticket Deflection Rate via self-service Generate weekly/monthly reports with actionable insights and share them with leadership and relevant stakeholders. Use analytics to detect trends, recurring issues, and improvement opportunities. 6. People Management & Development Recruit, train, and manage a team of customer support agents and team leads. Define SOPs and escalation matrices to streamline processes. Conduct regular performance reviews, feedback sessions, and upskilling programs. Foster a customer-first, empathetic, and digitally mature team culture. Escalation & Issue Management Personally handle and resolve high-priority or escalated cases. Coordinate with internal departments (Tech, Operations, Design, etc.) to ensure quick resolution of complex issues. Proactively flag and help resolve root causes of systemic support issues. Customer Journey and Lifecycle Support Map the customer journey in lead-based business scenarios: Pre-sale inquiry Post-purchase onboarding Service follow-up Loyalty and re-engagement Ensure tailored support at each stage of the funnel to improve conversion and retention. 9. Cross-Department Collaboration Collaborate with: Marketing: to feed back customer insights and FAQs for campaigns. Sales: to close warm leads with the help of timely support. Operations & Tech: to solve real-time fulfillment issues and backend errors. 10. Process Improvement & Innovation Conduct regular audits of support workflows to identify bottlenecks. Benchmark against industry standards and bring in new-age solutions to stay ahead. Recommend and implement process improvements to elevate customer experience. Requirements: Educational & Professional Qualifications Bachelor’s Degree in Business, IT, Communication or a relevant field. MBA or Postgraduate degree (preferred). Experience 5–8 years of progressive experience in Customer Support/Success roles, preferably in a digital-first or lead-based business. Proven experience in managing AI-based customer service tools and ticketing platforms like Freshdesk, Zendesk, Intercom, Gorgias, etc. Skills & Competencies Strong understanding of CRM systems, customer lifecycle, and support metrics. Demonstrated ability to implement or optimize self-service solutions (chatbots, help articles, ticket routing). Analytical skills with comfort using dashboards and reporting tools (e.g., Power BI, Data Studio). Excellent verbal and written communication skills. Empathetic and customer-first attitude with bias toward action and resolution. Ability to work in a fast-paced startup environment with minimal supervision. ⭐ Preferred Experience (Good to Have): Experience in D2C, fashion-tech, or service-based startups. Hands-on with WhatsApp Business API, Twilio, or SMS automation tools. Understanding of lead management systems and funnel tracking. Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹50,000.00 per month Benefits: Health insurance Leave encashment Life insurance Provident Fund Ability to commute/relocate: Gachibowli, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your Current Salary? Experience: Customer support: 6 years (Required) Language: Telugu (Required) English (Required) Hindi (Required) Location: Gachibowli, Hyderabad, Telangana (Required) Willingness to travel: 25% (Required) Work Location: In person Speak with the employer +91 7032228182

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3.0 - 4.0 years

6 - 9 Lacs

Hyderābād

On-site

Summary We are seeking a highly-skilled and experienced Marketing Cloud Testing team to join our team Marketing Automation team who works closely with brand teams; understands various data sources, adept in building data ingestion pipelines, skilled in testing end-to-end data ingestion layers, data models and visualization dashboards based on previously built test scripts. About the Role Key Responsibilities: Build e2e test scripts for each release based on user epics across the data value chain – ingestion, data model and visualization Post development, run the test scripts using any of testing platforms viz Proton etc Document results and highlight any bugs / errors to development team and work closely with development team to resolve the issues Must audit technical developments and solutions and validate matching of source data with MCI Additional responsibilities may include creating and updating knowledge documents in the repository as needed. Work closely with Technical Lead and Business Analysts to help design testing strategy and testing design as part of pre-build activities Participate in data exploration and data mapping activities along with technical lead and business and DDIT architects for any new data ingestion needs from business along with Development team Build and maintain standard SOPs to run smooth operations that enable proper upkeep of visualization data and insights Qualifications: Minimum of 3-4 years of experience in Dataroma / MCI as hands on developer Prior experience in any of visualization platforms viz Tableau, Qlik, Power BI as core developer is a plus Experience of working on Data Cloud and other data platforms is a plus Hand-on experience in using any ETL tools such as Informatica, Alteryx, DataIKU preferred Prior experience in testing automation platforms preferred Excellent written and verbal skills. Strong interpersonal and analytical skills Ability to provide efficient, timely, reliable, and courteous service to customers. Ability to effectively present information Demonstrated knowledge of the Data Engineering & Business Intelligence ecosystem Salesforce MCI certification. Familiarity with AppExchange deployment, Flow, Aura component and Lightning Web component will be a plus. Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Accessibility and accommodation: Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Division US Business Unit Universal Hierarchy Node Location India Site Hyderabad (Office) Company / Legal Entity IN10 (FCRS = IN010) Novartis Healthcare Private Limited Functional Area Marketing Job Type Full time Employment Type Regular Shift Work No Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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0 years

3 - 7 Lacs

Hyderābād

Remote

Headquartered in the Silicon Valley with offices in London, Hyderabad and Singapore, Accellor is a Microsoft Gold Partner and a premier Salesforce Partner that uses best-of-breed Cloud technology to deliver superior customer engagement and business effectiveness for clients. We bring a deep understanding of Financial, Retail, High Tech, Healthcare, and Retail industries, rolling out end-to-end implementation of salesforce.com and powerful third-party apps. We also build products that are sold on the AppExchange and used by both boutique businesses and Fortune 500 companies. Majority of our team members based at Hyderabad, delivering best of breed cloud solutions to customers in the US, UK and APAC region. We’ve created an atmosphere that encourages curiosity, constant learning, and persistence. We encourage our employees to grow and explore their interests. We cultivate an environment of collaboration, autonomy and delegation – we know our people have a strong work ethic and a sense of pride and ownership over their work. They are passionate, eager, and motivated – focused on building the perfect solution but never losing sight of the bigger picture. Job Description : - Meeting with project managers to determine CRM needs. Develop end-to-end solutions for our customer requirements. Delivering customized solutions within the Salesforce platform. Designing, coding, and implementing Salesforce applications. Creating timelines and development goals. Testing the stability and functionality of the application. Troubleshooting and fixing bugs. Maintaining the security and integrity of the application software. Stay on top of new technologies and guide the team to adopt new technologies Stay on top of new technologies and guide the team to adopt new technologies Requirements Minimum 5 yrs of relevant experience in Salesforce and LWC. Must have in-depth knowledge of Salesforce technologies across multiple Salesforce clouds like Sales and Service cloud Must have experience working on at least that involved significant customizations. Experience in force.com technical platform including apex, triggers, batch Apex, Visualforce etc. Understanding of the Salesforce.com data model, how & when to create custom objects, junction objects, and other model items. Good understanding of Lightning platform and hands-on experience is desirable. Knowledge of salesforce recommended best practice around design and development. Understanding of Object-Oriented development and design, experience in using design patterns, ability to write clean, well-refactored maintainable code. Experience configuring and customizing functional areas of the Sales Cloud. SQL knowledge; Understanding of data structures, data modeling, and database schema. Effective analytical, troubleshooting, and problem-solving capability. Self-motivated and directed, flexibility in meeting changing priorities and deadlines. An ideal candidate would be a role model for the team. Excellent interpersonal, research, and communication skills. Benefits Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global center's. Work-Life Balance: Accellor prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training, Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Personal Accident Insurance, Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Disclaimer: - Accellor is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic

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7.0 years

0 Lacs

Hyderābād

On-site

Job title: Customer Facing CRM Country Support Manager Hub Location: Hyderabad About the job Strategic context: Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making. Customer Facing CRM & Platforms team aims for: Centralize Go-to-Market excellence and operational tasks across Global Business Units (GBUs), Standardize best-in-class capabilities with strengthened global support while verticalization of reporting within GTMC from local to global, Define clear ways of working and bringing clarity on interfaces with GBUs, Digital, and executional support on commercial operations from Sanofi hubs to optimize process excellence and efficiency. Main responsibilities: Foster the use of global tools and solutions, pursuing and integrated ecosystem - CRM & Platforms oversee the administration of CRM (Mainly Veeva) supporting integration with other G-local tools as SFMC, Promomats, etc. Partner with the other Customer Facing team members, other GTMC pillars and Digital to avoid any fragmented solution or approach. Administration of CRM systems. Oversee the day-to-day operations, ensuring all activities are conducted efficiently and in accordance with company policies and procedures. Identify and implement process improvements to optimize hub performance. Configuration and maintenance of the Veeva CRM system. Ensure data integrity and consistency across region. Monitor Veeva system performance and troubleshoot issues as they arise including end user guidance. Examples of processes considered but not exhaustive are: Territory management: Collaborate to maintain accurate and up-to-date territory definitions by country. Ensure territories align with the overall sales strategy to maximize efficiency and effectiveness. User access management: Manage user access by creating and removing accounts as required. Ensure appropriate access levels are granted based on user roles and responsibilities. Maintain data security and confidentiality by implementing access controls. Omnichannel cycle channel planning (OCCP): Deploy monthly OCCP in alignment with the rep-driven Go-To-Market (GTM) strategy. Closed loop marketing (CLMs) support: Advise and support the upload of CLMs, ensuring accurate and timely deployment. E&C: Support E&C Management including internal and external stakeholder management as Concur integration, HCP payment, etc. Provide proper level support to end-users as part of global governance. Maintain effective relationships with stakeholders;(2) Liaise and coordinate with colleagues in medical and commercial functions to receive tasks for exection through one CRM (3) Co-ordinating and performing QC activities to ensure quality check validation and UAT acceptance Process standardization and optimization: Implement standardized processes, ensuring alignment with global policies and GxP processes. Identify opportunities to streamline and enhance CRM processes, driving efficiency and effectiveness. Data analysis and reporting: Track utilization and engagement KPI’s on tools adoption and share insights with leaders to increase adoption. Analyze data to provide insights and recommendations for improving customer engagement and sales force effectiveness. Ensure sustainable collaborative working relationship: Foster open communication and collaboration with the regional Customer Facing Capabilities team, Global, and other GTMC pillar. Share best practices and lessons learned to improve sales force effectiveness. Encourage continuous improvement by soliciting feedback from CRM users and incorporating their insights into system enhancements. Continuous improvement: Stay updated with the latest technologies and industry trends, integrating relevant advancements into Sanofi’s strategy. Lead initiatives to evaluate and implement G-local tools and/or new features that enhance system capabilities. Team supervision and development About you Work Experience: 7+ years of experience in CRM administration, preferably with expertise in managing Veeva CRM. Commercial Operations knowledge and desirable experience supporting in-field teams. Proven delivery of outstanding results. Excellent problem-solving skills and attention to detail. Ability to leverage networks, influencing and leading projects. Ability to lead change while achieving business goals and objectives, act for change, challenging continuously the status quo. High persistency and resilience. Knowledge: Technical skills: Technical knowledge of Veeva CRM environments and Territory management tools (Veeva Align, Veeva Vault, Veeva OneCRM, Veeva 4MPromo Mat, Veeva CLM, proficient in Excel & PowerPoint). Veeva Salesforce or Veeva Certified would be added advantage. Field force support background: robust knowledge with tools and platforms of customer facing operations, good experience with SFE subjects, target, segmentation, profiling, in-field teams management. Strategic analysis and planning, project management, excellent English language knowledge and skills (written and oral), IT knowledge and skills, proven impactful communication, presentation, persuasion, skills ability to work cross-functionally. Experience in having deployed transformational GTM solutions and new customer facing tools implementation. Skills and Competencies: Business: Numerate and analytical skills; Ability to prioritize; Robust knowledge in Digital, IT and CRM; Financial acumen; Over achievement against set objectives; Ability to work on their own initiative and make quality decisions; Excellent interpersonal skills to communicate, present, persuade and argument among all GBUs teams and partners. Leadership: Leads by example and walks the talk; Role models Play-To-Win principles and behaviors: Engages others through active and impactful communication; Demonstrates a high level drive, passion and ambition for high performance; Challenges continuously the status quo; Develops fresh approaches in order to deliver results; Has well-developed time management skills, mastering in prioritizing tasks and planning own workloads to ensure deadlines and desired results are met. Networking: Is a strong relationship builder; Seeks out new opportunities; Demonstrates teamworking and shares best practices always; Has experience of successfully leading projects in multicultural environments and in a matrix organization. Education : Graduate/Postgraduate or Advanced degree in areas such as Management/Statistics/Decision Sciences/Engineering/Life Sciences/Business Analytics or related field (e.g., PhD / MBA / Masters) Languages : Excellent knowledge in English and strong communication skills – written and spoken Personal Characteristics: Hands-on, accountability, creativity, initiative, high persistence and resilience, stress management, learning agility, result orientation, ability to work on one’s own, continuous improvement, listening skills, empathy to understand the needs of the different businesses within distinct geographies. Why chose us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave. Play an instrumental part in creating best practice within our Go-to-Market Capabilities. Pursue Progress, discover Extraordinary Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

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6.0 years

0 Lacs

India

On-site

We are hiring ServiceNow Developer (ITSM, ITOM, HRSD, GRC) at Pune / Indore and Chennai About InfoBeans: InfoBeans is a CMMI Level 5 and publicly listed global digital transformation partner, delivering high-impact solutions across AI, ServiceNow, Salesforce, Azure, Cloud Engineering, and Big Data Analytics. Founded in 2000 , InfoBeans has grown to over 1,500 professionals working across the US, Europe, Middle East, and India, with a strong track record of delivering enterprise-grade software solutions. We are committed to creating WOW experiences through innovation, agility, and excellence. Our values—Excellence, Ownership, Compassion, and Openness—drive our people-first culture, making InfoBeans one of India’s Top 100 Great Places to Work. Position: ServiceNow Developer (6+ Yrs Experience) Experience: 6+ Years Location: Pune / Indore, and Chennai Employment Type: Full-Time What You’ll Do Lead and implement end-to-end ServiceNow modules including: ITSM , ITBM , ITOM , HRSD , ITAM , CSM , GRC Configuration, Asset, Change, Incident, Release & Knowledge Management Design and script Business Rules, Script Includes, UI Actions, UI Pages, and Scheduled Jobs using JavaScript. Develop and maintain Service Catalog Items and associated workflows. Work on both client-side and server-side JavaScript , using ServiceNow APIs for system enhancements. Build and enhance Service Portal components using AngularJS. Configure and support CMDB, Asset Management, and Discovery Modules . Integrate ServiceNow with external systems via REST, SOAP, AJAX, MID Server . Create and customize complex workflows and custom activities for process automation. Develop data pipelines including Import Sets, Data Sources, Transform Maps , and Transform Scripts ensuring data integrity . Analyze business requirements, define solutions, and support development and deployment. Stay updated on new platform capabilities and recommend customer-focused enhancements. Required Skills & Experience 6+ years of hands-on experience with ServiceNow implementation and development. Deep knowledge of ITSM, ITBM, and custom application development . Proficiency in JavaScript scripting within the ServiceNow ecosystem . Strong integration experience using Web Services (REST/SOAP) and MID Server . Strong debugging, troubleshooting, and performance optimization skills. Experience with ATF , upgrade planning, and agile methodologies. Excellent client-facing communication and requirement-gathering skills. Certifications (Mandatory) ServiceNow CSA – Certified System Administrator CAD – Certified Application Developer CSI – Certified Implementation Specialist (Any one specialization) Nice to Have ITIL Foundation Certification Experience in Agile project environments Exposure to Virtual Agent , GenAI integrations , or predictive intelligence in SNOW Knowledge of Data Archiving , Performance Analytics , or Workforce Optimization Why Join InfoBeans? Deliver impactful work across a global client base with next-gen ServiceNow implementations . Join a collaborative culture that emphasizes growth, leadership, and innovation . Enjoy modern, well-equipped offices in Pune and Indore with wellness zones, creative hubs, and team bonding spaces. Engage in vibrant communities like Toastmasters, Sehat Club, Manan, and Tech Talk circles . Accelerate your learning and career through structured L&D programs and certifications. How to Apply- Join InfoBeans —where you don’t just code or configure; you create WOW through transformation, innovation, and teamwork. How to Apply Please submit: 1) Your updated resume 2) ServiceNow active certifications - Mandatory Pls share below mandatory details - Total IT Experience - Total Experience as Servicenow developer- Which modules of Servicenow you have experience mention that - Current CTC- Expected CTC- Notice period OR LWD(Mandatory to share)- Current Location- Preferred Location- Mention active certifications name- If you had gone through any interviews in InfoBeans before? If Yes when ? - Best Regards - Prasad Taware Lead Talent Acquisition Specialist. Email - prasad.taware@infobeans.com https://www.linkedin.com/in/prasad-%C2%AE-taware-b54984128/

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3.0 - 5.0 years

0 Lacs

Gurgaon

On-site

Utilize and apply technical product expertise and consultation skills to help advisors with Cash and Bank Deposit products (ONE Financial, Sweep, Money Markets, Bank CDs, Savings Account, etc.) by communicating product benefits/features, sales strategies, rules/regulations, and suitability in response to inbound sales calls. Make periodic outbound calls for specific campaigns and/or other approved activities. Partner closely with other sales members and internal business partners to support client/advisor needs and business objectives. Key Responsibilities Answer inbound advisor calls and apply technical product expertise and consultation skills to help advisors with Cash and Bank Deposit products (ONE Financial, Sweep, Money Markets, Bank CDs, Savings Account, etc.) by communicating product benefits/features, sales and marketing strategies, rules/regulations, and suitability. Respond swiftly and courteously to advisor questions, concerns or complaints. Support and partner with other sales members by referring consultation opportunities, managing the team mailbox, running reports, providing advisor feedback, etc. Ensure all relevant sales call information is captured accurately in Salesforce CRM, including tasks, pipelines and success/concerns. Collaborate with external partner(s) and internal resources to develop and implement business plans to maximize sales. Periodically participate in approved outbound call campaigns for a variety of reasons (e.g. focus areas for team, following up to conference, promotion awareness, etc.). Stay abreast of product, company, and regulatory changes. Required Qualifications 3-5 years of bank or financial sales experience Obtain FINRA Series 7 within 12 months of hiring Knowledge of US banking products and industry Excellent communication and presentation skills through phone and webinar platforms as defined by: Proven ability to articulate complex information clearly and concisely Proven ability to quickly establish rapport and credibility Fundamental knowledge of and ability to apply consultative selling techniques About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (8:00p-4:30a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Business Support & Operations

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4.0 years

1 - 4 Lacs

Gurgaon

On-site

About the company: Climbax Entertainment (https://www.climbaxentertainment.com) is a full service digital agency that works across enterprise tech, performance marketing and visuals including 2D/3D/AR and VR. We also have our own SaaS product in the facility management space, Digicuro (https://www.digicuro.com) which is end to end Space Automation and management solution. Responsibilities: • Develop a growth strategy focused both on financial gain and customer satisfaction • Conduct research to identify new markets and customer needs • Arrange business meetings with prospective clients • Promote the company’s products/services addressing or predicting clients’ objectives • Prepare sales contracts ensuring adherence to law-established rules and guidelines • Keep records of sales, revenue, invoices etc. • Provide trustworthy feedback and after-sales support • Build long-term relationships with new and existing customers • Develop entry level staff into valuable salespeople Requirements and skills Proven working experience of minimum 4+ years as a business development manager • Proven sales track record • Experience in customer support is a plus • Proficiency in MS Office and CRM software (e.g. Salesforce) • Proficiency in English • Market knowledge • Communication and negotiation skills • Ability to build rapport • Time management and planning skills • BSc/BA in business administration, sales or relevant field Job Location- Gurgaon Working days- Monday to Friday Career at Climbax- Working at Climbax Entertainment Pvt Ltd. offers the opportunity to be a part of dynamic team in a creative and fast-growing industry, where you can work on innovative projects and collaborate with talented professionals. The company values creativity, innovation and personal growth, providing a stimulating environment for career development. Job Types: Full-time, Permanent Pay: ₹15,588.42 - ₹40,000.40 per month Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Provident Fund Work Location: In person Expected Start Date: 29/07/2025

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