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5.0 - 7.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Overview Cvent is a leading meetings, events, and hospitality technology provider with more than 4,700 employees and nearly 21,000 customers worldwide, including 80% of the Fortune 100 companies, in more than 100 countries. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take actions, embrace risks, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. In This Role, You Will Create the demand generation plan with a mix of digital, social, events, webinars etc. for Cvent SaaS solutions. Own the campaign process (plan, create, launch, manage) for prospects to drive lead generation for APAC MEA regional markets. Identify areas of creating brand awareness via publications, partnerships, content and more Execute the marketing plans and campaigns for SaaS portfolio across APAC MEA. Work with sales and sales management to understand the challenges faced in Cvent software selling process and develop programs and tools to drive growth. Work with marketing shared services teams to execute associated marketing initiatives and campaigns. Identify market opportunities, articulate competitive differentiation, and deeply understand target segments to evolve and help execute the marketing plan. Establish value propositions and create solution messaging relevant to the regional markets. Collaborate with marketing teams to execute associated collateral, client presentations, proposal templates, etc. Analyze, benchmark, and report on campaigns and marketing tactics, including monthly and quarterly reviews. Here's What You Need MBA degree from a reputed B-school 5-7 years of marketing experience with software, SaaS-based, or technology products in the B2B space Sound knowledge of events, content & digital marketing techniques for inbound marketing Excellent stakeholder management skills to collaborate with sales, and other marketing teams. Strong written and verbal communication skills a must. Proficient with MS Office Suite (Excel, Outlook, Word, PowerPoint). Experience with marketing automation, CRM, and project management tools, such as Marketo, Salesforce, Clarizen preferred

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0 years

0 Lacs

Gurugram, Haryana, India

On-site

Overview Cvent is a leading meetings, events, and hospitality technology provider with more than 4,700 employees and nearly 21,000 customers worldwide, including 80% of the Fortune 100 companies, in more than 100 countries. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take actions, embrace risks, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. In This Role, You Will Program Conceptualization and Execution: Develop and execute programs across various tactics (digital, webinar, events etc.) for demand generation campaigns. Collaborate with the marketing teams to create compelling and targeted messaging and content for each campaign. Lead Generation and Nurturing: Develop and oversee the execution of demand generation programs, with an emphasis on upsell, cross-sell, and top to bottom-of-funnel stages to deliver high-quality sales leads. Develop lead nurturing programs to engage and educate leads throughout the buyer's journey Data Analysis and Reporting: Track, measure, and analyze campaign performance and provide insights and recommendations for optimization to stakeholders. Monitor key performance indicators (KPIs) and generate reports to demonstrate the ROI of demand generation efforts. Pipeline Management: Work closely with the sales team to align marketing efforts with sales goals. Manage and optimize the marketing and sales funnel, ensuring a smooth handover of leads from marketing to sales and tracking the progression of leads through the pipeline. Collaboration and Alignment: Collaborate with cross-functional teams, including marketing, sales, product, to align demand generation activities with overall business goals and operational excellence Work on additional assignments and special projects assigned by management. Here's What You Need Bachelor's degree in marketing, business, or a related field. Proven experience in demand generation marketing, preferably in a B2B environment. Strong understanding of marketing automation platforms, CRM systems, and lead management processes. Experience in Marketo and Salesforce is preferred. Excellent written and verbal communication skills. Analytical mindset with the ability to translate data into actionable insights. Strong project management and organizational skills, with the ability to manage multiple campaigns and priorities simultaneously. Collaborative and team-oriented mindset, with the ability to work effectively with cross-functional teams.

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0 years

0 Lacs

Gurugram, Haryana, India

On-site

Overview Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. Role Overview In This Role, You Will: We are seeking a dynamic and detail-oriented Manager, Revenue Operations to join our growing Rev Ops team in India. This role will serve as a critical leadership layer between the Director and the frontline team, ensuring operational excellence, enhanced accountability, and improved scalability across key workflows. The ideal candidate will manage contract error resolution, query management through Spot Help, and lead future strategic initiatives such as the India-side expansion of the Deal Hub function (our evolving Deal Desk model). Team Management & Operational Leadership Lead and coach a team responsible for managing the contract erroneous resolution process, including identifying root causes, coordinating with cross-functional teams, and ensuring timely corrections Oversee Spot Help (query management), ensuring timely and accurate responses to field-facing queries, SLA adherence, and continuous improvement in quality of support Drive accountability, performance reviews, and a culture of ownership and collaboration within the team Deal Hub Rollout & Scaling Act as the India anchor for the Deal Hub, starting with Enterprise segment support Partner with the U.S.-based Deal Hub lead to define processes and ensure effective handoffs Support expansion of the Deal Hub function across Commercial and Hospitality Cloud segments Process Improvement & Strategic Execution Optimize operational workflows for error correction, ticketing, and contract lifecycle management Support standardization, automation, and data hygiene across all owned processes Document best practices and implement performance metrics to drive scale and maturity Stakeholder Management & Escalation Support Serve as a key liaison between Sales, Legal, Finance, and internal support teams to resolve exceptions and ensure process alignment Manage high-impact escalations related to contract data, overages, usage, and support responses Proactively identify and remove bottlenecks affecting service delivery Succession Planning & Business Continuity Act as a strategic backup for other sales operations functions like territory management Help develop future leaders and ensure cross-training for operational continuity Must-Have Skills Here's What You Need: Strong operational and analytical thinking with a proven track record of managing complex workflows Excellent people management and coaching capabilities Experience in stakeholder management across sales, finance, or legal operations Good-to-Have Skills Prior experience in deal desk, quote-to-cash, or commercial operations Proficiency with Salesforce, Excel/Google Sheets, and support tools like Jira or Zendesk Strategic Placement Of This Role With Revenue Operations evolving rapidly to support strategic, data-driven, and high-touch initiatives, this role is essential to bridge the leadership gap, improve execution quality, and ensure successful rollout of programs like the Deal Hub. The Manager, Rev Ops will stabilize core processes like contract correction and Spot Help, while playing a key role in building a scalable, future-ready Sales Operations team in India.

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5.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Overview Cvent’s Global Demand Center is seeking an organized, strategic marketing professional with AI experience to join our team as an Assistant Team Lead, Marketing Technology. Our ideal candidate is a skilled project manager with a passion for marketing technology, an understanding of how marketing systems intersect, and an eagerness to discover new solutions for business needs. At Cvent, you'll be part of a dynamic team that values innovation and creativity. You'll have the opportunity to work with cutting-edge technology and help drive our marketing efforts to new heights. If you're passionate about marketing technology and AI, and thrive in a collaborative environment, we want to hear from you! In This Role, You Will Manage and Optimize AI-Driven Marketing Efforts: Oversee our end-to-end content supply chain and conversational AI initiatives, ensuring streamlined processes, especially those involving AI. Technical Expertise: Serve as a technical expert, onboarding new technologies and optimizing the use of existing tools in our marketing technology stack. Enablement and Training: Lead marketing technology enablement and training to ensure the marketing team fully utilizes the capabilities of our tools. Administration of AI Systems: Administer marketing AI systems (e.g., Conversational Email, chat AI, User Gems AI), build prompts and agents, and ensure effective tagging and categorization. Reporting and ROI Analysis: Assist marketing teams in reporting on the ROI of AI initiatives and participate in the Cvent AI council. Gap Identification and Requirement Development: Identify gaps and develop requirements for the automation of manual tasks to enhance marketing efficiency and effectiveness. Collaboration and Implementation: Collaborate with marketing team members to implement efficient AI strategies across different teams. Participate in the Cvent Machine Learning Academy. Evaluation of New Technologies: Evaluate new AI-focused marketing technologies for alignment with business objectives. Stay Updated on AI Trends: Stay abreast of the latest AI trends and innovations, recommending and implementing new tools or practices to enhance marketing efforts. Here's What You Need Bachelor’s/Master’s degree in Marketing, Business, or a related field. Exceptional project management skills, including attention to detail, stakeholder engagement, project plan development, and deadline management with diverse teams. Advanced understanding of AI concepts and significant hands-on experience with tools like ChatGPT, Microsoft Azure, Claude, Google Gemini, Glean, etc. Skilled in crafting technical documentation and simplifying complex procedures. A minimum of 5 years of hands-on technical experience with various marketing technologies like marketing automation platforms, CRM and database platforms (e.g., Salesforce, Snowflake) and other tools (e.g., Drift, Cvent, 6Sense, Writer, Jasper.ai, Copy.ai) Strong capacity for understanding and fulfilling project requirements and expectations. Excellent communication and collaboration skills, with a strong command of the English language. Self-motivated, analytical, eager to learn, and able to thrive in a team environment.

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7.0 - 10.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Overview We are seeking a strategic and analytically strong FP&A professional to join our team as an Assistant Manager/Manager - FP&A, with a specific focus on Marketing Finance. This role will act as a business partner to Cvent’s global marketing leadership team, collaborating closely to drive data-backed decision-making, marketing efficiency, and strategic growth initiatives. You will lead core planning processes like annual budgeting, monthly reforecasting, and cost tracking, while also driving key marketing efficiency metrics such as Customer Acquisition Cost (CAC), Cost per Lead (CPL), Lead Conversion by Tactic, CLTV, ROI analysis, and more. The ideal candidate will have strong financial acumen, deep familiarity with marketing dynamics and funnel metrics, and the ability to work with global stakeholders across Marketing, Sales, and Finance. This role involves frequent interaction with senior leaders across Marketing, Sales, and Corporate Finance teams based in the U.S., UK, and India. In This Role, You Will Act as a Finance Business Partner to the Global Marketing organization. Own and manage global annual budgeting and monthly forecasting for Marketing expenses Develop and track key Marketing efficiency metrics, including: CAC (Customer Acquisition Cost) CLTV (Customer Lifetime Value) Cost per Lead (by cloud, by tactic) Lead Conversion Rates (by tactic/channel) Marketing ROI Drive deep-dive analytics on event ROI, digital campaigns, tradeshows, and content marketing performance. Support and advise on resource allocation decisions across marketing channels and geographies. Partner with Sales, Marketing Ops, and Data/Analytics teams to ensure consistent measurement frameworks. Create executive-level dashboards, presentations, and financial insights to support strategic initiatives. Lead or support ad-hoc strategic projects, including M&A integration and cost optimization initiatives. Collaborate with cross-functional teams like Accounting, HRBP, Talent Acquisition, and IT for alignment and data gathering. Extract and analyze data using tools like Salesforce, Adaptive Insights, Tableau, Excel, and other analytics platforms. Here's What You Need 7-10 years of experience in Financial Planning & Analysis (FP&A), preferably with exposure to Marketing or Revenue Operations. Deep understanding of marketing funnel metrics, digital campaign dynamics, and channel/tactic-level ROI. Strong data-driven mindset and ability to structure and interpret large datasets to generate insights. Expertise in financial modeling, forecasting, and metric development. Hands-on experience with Salesforce CRM, Adaptive Insights, Tableau, or similar tools preferred. Excellent communication skills with the ability to present insights to non-financial stakeholders. Demonstrated ability to manage multiple priorities in a fast-paced, high-growth environment. Proven experience working with senior leaders or executive stakeholders is a plus. MBA or CFA preferred.

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5.0 - 7.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Company Description ASG Eye Hospital is a leading chain of over 165 super specialty eye hospitals across more than 85 cities in India, offering comprehensive eye care services. Established by eye experts from AIIMS, New Delhi, ASG provides expert ophthalmic care and advanced treatments for a wide range of ocular sub-specialties. The hospital group is renowned for its cutting-edge technology and highly skilled surgeons with vast surgical experience. ASG Eye Hospital has been recognized with prestigious awards, including the "Young Entrepreneur Award" by the Times of India in 2013 and the "All India Achievers Award" in 2009-10. Role Description We’re looking for a driven and insight-led Customer Lifecycle Manager to design, manage, and optimise the patient engagement journey across all touchpoints — from acquisition and onboarding to retention and advocacy. You will play a key role in deepening patient relationships through data backed campaigns, personalisation strategies, and lifecycle-based communication plans. This is both a strategic and executional role, where you’ll work across CRM, email, SMS, WhatsApp, and other lifecycle channels to craft high-value, timely and relevant experiences for our patients. This role sits at the intersection of marketing, tech, and operations — ideal for someone who can think in journeys, write sharp briefs, analyse behaviour, and collaborate across functions to drive outcomes like repeat visits, referrals, and long-term loyalty Lifecycle Strategy - Map the complete patient journey across touchpoints and define high-impact moments Build lifecycle frameworks based on user intent, appointment patterns, seasonality and medical needs Define and update lifecycle stages across segments (new, repeat, chronic, inactive, etc.) Partner with marketing, product, and ops teams to evolve a frictionless experience across each lifecycle stage. Identifying the right CRM tools, communication platforms, and integration partners suited to our scale and needs. Campaign Planning & Execution - Own end-to-end CRM communication plans – Email, SMS, WhatsApp, Push (if/where applicable) Evaluate and compare platforms run pilot campaigns, and lead final implementation. Ideate, brief and collaborate with creative and tech teams to build personalised campaigns Design automated journeys – onboarding, post-appointment follow-ups, dormant user nudges, reactivation, etc. Create regular drip campaigns for chronic care, surgery conversion, or missed appointment flows Work with internal tech and operations teams to set up repeatable, scalable processes that support the lifecycle journeys Retention & Engagement - Build strategies to improve patient retention and reduce attrition/drop-off rates Create segmentation logic based on medical history, visit frequency & platform behaviour Design engagement loops – newsletters, health reminders, recovery support messages A/B test subject lines, copy, timing and formats for continuous optimization. Data, Tools & Performance - Track open rates, CTRs, conversions, opt-outs, repeat appointments, and lifetime value Use data insights to improve segmentation, campaign timing, and messaging Collaborate with data and tech teams to ensure clean, updated, and actionable data Generate monthly reports to review performance, retention trends, and opportunities Comfortable interpreting data, identifying performance trends, and using analytics to inform strategy and improve campaign outcomes. Familiarity with tools like CleverTap, MoEngage, Netcore, Salesforce Marketing Cloud, Exotel, Zoho etc. is a must Qualifications Strong skills in Customer Satisfaction and Customer Service Has 5 to 7 years of experience in CRM, lifecycle marketing, retention or customer experience Has worked in high-volume, multi-location, consumer-facing industries like healthcare, ecomm, fintech or QSR Understands how to design and run automated journeys across email/SMS/WhatsApp platforms Has a strong grasp of campaign metrics, retention KPIs and user segmentation models Is Analytical yet creative — able to interpret data and modify campaigns in an agile way Has experience working cross-functionally with marketing, product, data, and tech Writes clear, concise campaign briefs and is comfortable collaborating with content teams Is deadline-oriented, structured, and comfortable juggling multiple journeys at once Prior experience in healthcare or hospital chains is preferred but not mandatory

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2.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Description Job Description We are seeking a detail-oriented Salesforce Manual QA Tester to join our team. The ideal candidate will have a strong understanding of Salesforce functionality, an eye for detail, and a passion for ensuring software quality. You will be responsible for manually testing Salesforce applications, validating business requirements, and ensuring seamless functionality across various processes. Key Responsibilities Perform manual testing of Salesforce applications, including Sales Cloud, Service Cloud, Marketing Cloud, and custom solutions. Review and analyze user stories, requirements, and technical documentation to create detailed test plans and test cases. Execute functional, regression, integration, and UAT testing to ensure software meets defined standards. Identify, document, and track defects in the bug-tracking system and work closely with developers to resolve them. Validate Salesforce configurations, workflows, and automation rules to ensure alignment with business requirements. Test Salesforce reports, dashboards, and data integrity to ensure accurate insights and analytics. Collaborate with cross-functional teams, including developers, business analysts, and project managers, to deliver high-quality software. Stay updated on Salesforce updates and releases to ensure system compatibility and best practices. Required Skills And Qualifications 2+ years of experience as a Manual QA Tester, with at least 1 year focused on Salesforce applications. Strong knowledge of Salesforce functionalities, including workflows, validation rules, and reports. Experience with test case creation, execution, and defect tracking. Familiarity with testing tools like JIRA, TestRail, or similar tools. Understanding of SDLC and QA best practices. Excellent analytical and problem-solving skills. Strong verbal and written communication skills to interact effectively with technical and non-technical stakeholders. Preferred Skills Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder). Experience with testing integrations between Salesforce and third-party applications. Familiarity with Agile methodologies. Basic knowledge of testing APIs and web services.

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Description and Requirements "At BMC trust is not just a word - it's a way of life!" Description And Requirements CareerArc Code CA-DN Hybrid "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! BU Description We are the Technology and Automation team that drives competitive Advantage for BMC by enabling recurring revenue growth, customer centricity, operational efficiency and transformation through actionable insights, focused operational execution, and obsessive value realization. About You You are a self-motivated, proactive individual who thrives in a fast-paced environment. You have a strong eagerness to learn and grow, continuously staying updated with the latest trends and technologies in data engineering. Your passion for collaboration makes you a valuable team player, contributing to a positive work culture while also guiding and mentoring junior team members. You’re excited about problem-solving and have the ability to take ownership of projects from start to finish. With a keen interest in data-driven decision-making, you are ready to work on cutting-edge solutions that have a direct impact on the business. Role And Responsibilities As a Data Engineer, you will play a crucial role in leading and managing strategic data initiatives across the business. Your responsibilities will include: Leading data engineering projects across key business functions, including Marketing, Sales, Customer Success, and Product R&D. Developing and maintaining data pipelines to extract, transform, and load (ETL) data into data warehouses or data lakes. Designing and implementing ETL processes, ensuring the integrity, scalability, and performance of the data architecture. Leading data modeling efforts, ensuring that data is structured for optimal performance and that security best practices are maintained. Collaborating with data scientists, analysts, and stakeholders to understand data requirements and provide valuable insights across the customer journey. Guiding and mentoring junior engineers, providing technical leadership and ensuring best practices are followed. Maintaining documentation for data structures, ETL processes, and data lineage, ensuring clarity and ease of understanding across the team. Developing and maintaining data security, compliance, and retention protocols as part of best practice initiatives. Professional Expertise Must-Have Skills 5+ years of experience in data engineering, data warehousing, and building enterprise-level data integrations. Proficiency in SQL, including query optimization and tuning for relational databases (Snowflake, MS SQL Server, RedShift, etc.). 2+ years of experience working with cloud platforms (AWS, GCP, Azure, or OCI). Expertise in Python and Spark for data extraction, manipulation, and data pipeline development. Experience with structured, semi-structured, and unstructured data formats (JSON, XML, Parquet, CSV). Familiarity with version control systems (Git, Bitbucket) and Agile methodologies (Jira). Ability to collaborate with data scientists and business analysts, providing data support and insights. Proven ability to work effectively in a team setting, balancing multiple projects, and leading initiatives. Nice-to-Have Skills Experience in the SaaS software industry. Knowledge of analytics governance, data literacy, and core visualization tools (Tableau, MicroStrategy). Familiarity with CRM and marketing automation tools (Salesforce, HubSpot, Eloqua). Education Bachelor’s or master’s degree in computer science, Information Systems, or a related field (Advanced degree preferred). Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 2,033,200 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

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5.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Entity: People, Culture & Communications Job Family Group: HR Group Job Description: About Bp At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As part of an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused. We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement. We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you. Role synopsis The transformation team provides enduring transformation capability and expertise that enables bp’s evolving operating model to deliver our strategy and deliver predictable performance. The Transformation Senior Advisor will support people-centric transformation initiatives that are aligned to and deliver our strategic ambitions. The jobholder will do this by - supporting the M&A/Transformation teams to deliver complex people change programs Role Purpose The Transformation senior advisor is a key role to support the transformation and M&A team to deliver the business initiatives & projects. This role will work on the transformation projects collecting insights, analysing information, preparing presentations and provide overall support to the teams. No direct reports – working closely with the transformation/M&A team and the Portfolio&Offer&Standards team Role accountabilities: The role holder will work closely together with the Transformation and M&A team Key activities will be: Providing data insights, analysis and research Processing interview materials to support teams to build robust recommendations Preparing material, presentations, Creating reports & dashboards Project management including tracking and reporting Participating in end-to-end process assessments & mapping for projects Keeping playbooks, tools, templates up to date Support portfolio reviews Formal Education Requirements Degree level education or masters (MBA), supplemented by professional certifications/ qualification in one or many of the transformation capabilities/ skills. Skills: Demonstrate shared commitment to team success and ability to partner, strong collaborative capabilities Problem solving, critical thinking – logical structuring of business challenges Experience of working within a projectized environment - Ability to lead multiple tasks and deadlines Good communicator - strong writing and presentation build skills Familiarity with a Project Delivery Methodology including Agile Consulting Skills - excellent communication and social skills, adaptability, collaboration Ability to handle multiple sources of information to provide insights Essential Experience and Job Requirements: Possess a global perspective and understanding of bp’s strategy, experience in the energy sector, 5+ years experience, consultancy background Technical: Analytical Thinking – ability to interpret data and draw important insights - ability to lead multiple sources of information to provide insights Delivery Methods – Identifying the appropriate delivery method (waterfall, agile, hybrid) Exposure to project implementations and experience of documenting requirements Technical skills – fluency in use of technology to accelerate working (e.g. use of co-pilot and other AI, boards to handle work, PowerBI, Salesforce etc.) Behavioural : Leadership, partnership, psychological safety, resilience, continuous learning, mentor, customer centric thinking, knowledge sharing Internal (i.e. within bp) key relationships: Transformation and M&A team as well as Portfolio & Offer &Standards team – will support the business to deliver the transformation program/project External (i.e. outside of bp) key relationships: Working closely with external partners if required on some of the projects Why bp? At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. Diversity Statement: At bp, we provide an excellent environment and benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others! Diversity sits at the heart of our company and as an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. We do not discriminate based on race, religion, colour, national origin, gender and gender identity, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Analytical Thinking, Coaching, Communication, Creativity and Innovation, Culture and behaviour change, Curiosity, Customer centric thinking, Data Analysis, Data cleansing and transformation, Decision Making, Digital fluency, Employee and labour relations, Employee Engagement, Employee Experience, Facilitation, Global Perspective, Influencing, Job Design, Leadership Assessment, Leading transformation, Long Term Planning, Managing change, Managing workforce concerns {+ 11 more} Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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3.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

CRM Campaign Manager (3+ Years) Location: Lower Parel, Mumbai Experience: 3+ years Background Preferences: Should be well-versed with at least one CRM platform (e.g., HubSpot, Salesforce, Zoho) Ability to map platform capabilities to client business goals Strong understanding of marketing workflows, campaign setup, integrations (APIs, webhooks), and lead tracking Experience working in or with BFSI and Retail verticals is an advantage Role Expectations: Act as a bridge between client teams and internal delivery for CRM-related projects Own end-to-end execution of CRM initiatives – from planning to launch and reporting Document client requirements, build solution plans, and manage CRM workflows Support data/reporting needs and continuous optimization Handle 3–5 accounts simultaneously, depending on complexity

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2.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Job Title: Salesforce Developer Company: Shrine Software Services Pvt Ltd Location: Ahmedabad, Gujarat, India Job Description Shrine Software, a Salesforce Certified Partner company, is seeking a highly skilled and motivated Salesforce Developer to join our dynamic team in Ahmedabad, India. As a Salesforce Developer, you will play a critical role in developing customized solutions within the Salesforce ecosystem. We are looking for software developer with 2 years of experience in Salesforce technology. This is a full-time position based in our office. Experience Required: 2+ Years Qualification: B.E/B.Tech/MCA or higher Responsibilities Utilize your expertise in Salesforce platforms such as Sales Cloud and Service Cloud to design and develop tailored solutions. Analyze project objectives and translate requirements into efficient and scalable Salesforce implementations. Troubleshoot complex software problems and provide effective resolutions. Develop custom applications using Apex, Aura and Lightning Web Components, JavaScript, HTML, and CSS. Work with the latest AI technologies to simplify the development process. Minimum Requirements Proven work experience as a Salesforce Developer in either Sales or Service Cloud is Must Excellent communication skills with the ability to collaborate effectively with clients and team members. Knowledge of Omniscript and Omnistudio will be a plus Knowledge of Integration And Other Salesforce Clouds will be a plus Preferred Skills Extensive experience Salesforce technologies including Apex, Lightning Web Components (LWC), and Aura Components. Proficiency in SQL and programming. Hands-on experience with REST or SOAP-based API integration projects. Familiarity with Salesforce Sales Cloud, Service Cloud, or Force.com site platforms. Working knowledge of tools such as Visual Studio Code, Git, and Linux. Looking for Ahmedabad based candidates. If you think you are a perfect fit for this role, then share your resume on hr@shrinesoft.com

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4.0 - 5.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

What makes this a great opportunity? Suntory Global Spirits is a world leader in premium spirits with $5.5 billion in annual revenues and an ambition to become the World’s Most Admired Premium Spirits Company. We have a strong vision and strategy, an incredible brand portfolio grounded in quality and craftsmanship, an unwavering commitment to sustainability and top talent across the organization. We are focused on driving value across key priorities including American whiskey, Japanese Spirits, Scotch, Tequila and Ready-to-Drink. Headquartered in New York City, Suntory Global Spirits is a subsidiary of Suntory Holdings, which is world renowned for delivering quality and excellence across a range of products and categories. Mission of Role To ensure the accurate and timely verification & processing of invoices to support payments to vendors and suppliers and maintaining strong financial records. This involves managing approvals at verification stahe, and ensuring payments are made in accordance with company policies. Role Responsibilities Ensure timely invoice verification & posting, vendor reconciliations & adjusting open line items. Coordinates with GMDM team on master data updates and reviews Participate and support in projects and process improvement initiatives creation of SOPs for the process Provide backup support to other AP team members as and when needed. Ensure timely payment of all the statutory payments including Excise, Customs and Taxes Support AP Manager in generating and circulating Governance reports. Ensure Timely resolution cases logged in Salesforce. Work with Treasury Back Office to ensure timely payment of invoices Support period end activities and reporting within set deadlines Review of Down payment and AP aged open Items & clear it on monthly basis. Support internal and external audits and all other financial compliance obligations Folowing AP related RCMs and keeping the records Any other AP related work as and when assigned by the Manager Need to work in flexible working hours (early morning/ late eveing) to support India, APAC, US & CA entities. Qualifications University degree in Commerce 4-5 years of experience in a similar position, Regional Shared Services centre preferred Prior experience in Accounts Payable preferably experience in readsoft. Hands on experience on Ariba, SAP, SAC, Excel, PPT

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0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Front-End Developer – Email & Web (HTML, CSS, JavaScript, Dreamweaver)r (Consultant)-1 Overview The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally. Marketing Services is the team within D&S that develops and executes the marketing programs that help our clients achieve their marketing goals. The Advisors Creative Desk sits within D&S and is responsible for ideating and creating engaging, forward-thinking, on-brand content solutions that connect our advertising partners, platforms, and our portfolio of brands. We’re looking for a talented Front-End Developer who specializes in email coding and also has experience supporting web development. This role is primarily to building high-quality, responsive, and accessible HTML emails that drive marketing performance. You'll also contribute to web-based assets like landing pages and banners as needed. If you have a strong attention to detail, enjoy working cross-functionally, and thrive in a fast-paced creative environment, this is the opportunity for you. What You'll Do Develop responsive and mobile-optimized HTML emails aligned with brand guidelines and industry best practices. Collaborate with designers, copywriters, and project managers to bring campaigns to life from concept to deployment. Translate Figma/PSD designs into pixel-perfect emails across various email clients and platforms (Outlook, Gmail, Apple Mail, etc.). Implement dynamic content and personalization using scripting tools like AMPscript (depends on ESP). Conduct thorough QA testing using tools like Litmus or Email on Acid, and troubleshoot rendering issues. Upload assets and manage content in ESPs such as Salesforce Marketing Cloud, Adobe Campaign, Mailchimp, Braze, etc. Stay current with email standards, accessibility (WCAG), and compliance regulations (CAN-SPAM, GDPR). Required Skills & Qualifications (Email Coding Focus) Good hands-on experience coding responsive HTML emails. Proficiency in HTML5, CSS3, media queries, mobile-first development, and experience with Dreamweaver or Visual Studio Code. Strong understanding of cross-client email rendering and testing tools. Familiarity with email scripting for personalization/dynamic content. Experience working within email platforms like SFMC, Adobe Campaign, Mailchimp, Klaviyo, etc. Understanding of email accessibility and compliance (e.g., ADA, WCAG 2.1). Ability to manage multiple projects and deliver high-quality work under tight deadlines. Strong attention to detail and ability to problem-solve creatively. Comfortable collaborating across functions and adjusting to various brand styles. Preferred Qualifications (Web Development Support) Experience developing responsive landing pages, microsites, or web banners. Solid foundation in JavaScript/jQuery for interactive elements. Familiarity with CMS platforms (e.g., WordPress, Drupal) and version control (Git). Basic understanding of SEO and web accessibility standards. Knowledge of backend technologies like PHP or MySQL is a plus. Exposure to modular design systems or frameworks (e.g., MJML). Interest in emerging tools and technologies, including GenAI for workflow enhancement. Why Join Us? Work with global brands across diverse industries and markets. Be part of a creative and collaborative team that values innovation and quality. Competitive compensation, flexible work arrangements, and professional development opportunities. Access to cutting-edge tools, marketing tech, and continuous learning programs. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-253363

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7.0 years

0 Lacs

India

Remote

Senior Data Warehouse Engineer Asian Hires India (Remote) POSITION REPORTS TO: Senior Manager Application Development DEPARTMENT: Information Technology POSITION LOCATION: INDIA (REMOTE) COMPANY BUDGET: 18,00,000 - 23,00,000 Job Summary We are seeking a highly skilled Senior Data Warehouse Engineer to manage a single version of the truth of data, convert business entities into facts and dimensions, and integrate data from various sources. The role involves developing ETL processes, optimizing performance, and collaborating with cross-functional teams to support business analysis and decision-making. Key Responsibilities  Data Warehouse Development: Responsible for managing a single version of the truth and turning data into critical information and knowledge that can be used to make sound business decisions.  Dimensional Modeling: Convert business entities into facts and dimensions to provide a structured and efficient data model that supports accurate and insightful business analysis.  Data Integration: Collaborate with cross-functional teams to integrate data from various source systems such as Oracle NetSuite, Salesforce, Ragic, SQL Server, MySQL, and Excel files.  Data Transformation: Develop and maintain ETL processes using Microsoft SSIS, Python or similar ETL tools to load data into the data warehouse.  Performance Optimization: Optimize queries, indexes, and database structures to improve efficiency.  Requirement Analysis: Work closely with key users and business stakeholders to define requirements.  Documentation: Maintain comprehensive technical documentation for data warehouse processes, data integration, and configurations.  Team Collaboration: Mentor and guide junior team members, fostering a collaborative environment. Required Skills & Qualifications  Must have o Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. o 7+ years of experience with Microsoft SQL Server. o Expertise in building Data Warehouse using SQL Server. o Hands-on experience Dimensional Modeling using Facts and Dimensions. o Expertise in SSIS and Python for ETL development. o Strong experience in Power BI for reporting and data visualization. o Strong understanding of relational database design, indexing, and performance tuning. o Ability to write complex SQL scripts, stored procedures and views. o Experience with Git and JIRA. o Problem-solving mindset and analytical skills. o Excellent communication and documentation abilities.  Nice to Have o Experience with cloud-based SQL databases (e.g., Azure SQL, Azure Synapse). o Experience with cloud-based ETL solutions (Azure Data Factory, Azure Databricks). o Familiarity with CI/CD for database deployments and automation tools. o Knowledge of big data technologies like Snowflake

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4.0 years

0 Lacs

New Delhi, Delhi, India

On-site

Position Overview: We are seeking a proactive and technically skilled Junior Solution Architect to join our dynamic team. The ideal candidate will design, demo, and implement tailored AI-driven and conversational workflows that align with customer support objectives. This role requires close collaboration with client IT teams, business stakeholders, and internal teams to integrate CRMs and APIs, manage project risks, guide user testing, and ensure successful go-live execution—all while delivering seamless, automated customer support experiences. Key Responsibilities: Solution Design & Customization: Design, demo and build tailored AI-driven and conversational workflows that align with customer support objectives. Leverage decision trees and natural language interfaces to streamline complex support interactions. Technical Configuration & Integration: Collaborate with client IT teams to configure and integrate with CRMs, APIs, and third-party platforms—ensuring reliable data exchange and conversational AI compatibility. Client Onboarding & Planning: Lead onboarding sessions to gather business requirements, understand customer support processes, and define project goals, with a focus on identifying opportunities for conversational automation. Stakeholder Collaboration: Act as the primary technical point of contact for clients throughout the project lifecycle, providing regular updates and managing expectations. Operate as the technical liaison to translate requirements between client business and IT resources, as well internally with team members. Risk & Issue Management: Identify and mitigate project risks; resolve technical and process-related issues to prevent project delays. Testing & Validation: Guide UAT (User Acceptance Testing) with clients, ensuring conversational workflows and integrations meet functional and experience goals. Training & Enablement: Participate in platform and user training sessions to ensure customers are equipped to build and maintain AI-enabled conversational flows, workflows, and reporting. Go-Live & Post-Implementation Support: Ensure successful go-live execution and provide a seamless transition to Customer Success and Support for ongoing enhancements and support. Project Management: Coordinate and collaborate on multiple SaaS implementation projects concurrently - balancing technical execution, AI workflow development, and client alignment within defined timelines and scopes. Qualifications & Skills: Work Experience: 4+ years in a solutions architect, customer engineering, technical project implementation roles, with at least 2+ years in enterprise B2B SaaS, preferably in customer support or contact center solutions, and with start-up experience. Conversational AI & Technical Expertise: Proven hands-on experience with automation technologies and integration architectures, including APIs, authentication protocols, middleware, web services, and messaging patterns. Proficiency in technologies enabling conversational AI—such as large language models (LLMs), prompt engineering, AI-led agentic workflows, and real-time decisioning. Strong front-end skills (JavaScript, CSS, JSON) and familiarity with ETL/data transformation. Experience integrating with CRMs (especially Salesforce and Zendesk) is a significant plus. Business Acumen: Specializes in digesting complex business requirements and designing comprehensive and integrated workflow solutions that are flexible and adaptable to the client's needs. Analytical Mindset: Proficient in troubleshooting technical challenges and collaborating with cross-functional teams to find solutions. Ability to quickly understand operational processes and identify areas the technology can condense and/or optimize the processes. Client-Facing Expertise: Exceptional communication and interpersonal skills; experience interfacing with customers to manage expectations, resolve issues, and ensure project success. Ability to clearly articulate technical topics to a non-technical audience, including experience working with executives. Preferred Qualifications: Experience with A/B testing and SEO experimentation. Understanding of technical SEO, including site speed and mobile optimization. Familiarity with social media’s role in SEO and content amplification. Knowledge of CRO (Conversion Rate Optimization) principles. Strong project management skills and ability to handle multiple SEO initiatives simultaneously.

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8.0 - 10.0 years

3 - 7 Lacs

Mumbai

Work from Office

Area Manager 811 Premier Job Role : Managing a portfolio of 800-900 customers The Team Manager will be responsible for managing a Team of 10-12 Relationship Officers Engaging with the mapped customers (via digital medium and physical meetings) to fulfil their service requirements Increase the Relationship Value of mapped customers Cross-Selling Investment Products (Mutual Funds, Demat Accounts, SIP etc.), Insurance Products ( Life and Non-Life), Credit Cards and Loans Increase in Relationship Value of Portfolios mapped to Relationship Officers Ensuring all mapped Relationship Officers are IRDAI and AMFI/EUIN certified Job Requirements : Minimum 8-10 years of Sales Experience Prior team management experience of at least 3 years Basic Excel knowledge and ability to perform non-complex data analysis Basic understanding of Customer Relationship Management (CRM) tools like salesforce, CRM next

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8.0 - 10.0 years

13 - 17 Lacs

Mumbai

Work from Office

Area Manager 811 Premier Job Role : Managing a portfolio of 800-900 customers The Team Manager will be responsible for managing a Team of 10-12 Relationship Officers Engaging with the mapped customers (via digital medium and physical meetings) to fulfil their service requirements Increase the Relationship Value of mapped customers Cross-Selling Investment Products (Mutual Funds, Demat Accounts, SIP etc.), Insurance Products ( Life and Non-Life), Credit Cards and Loans Increase in Relationship Value of Portfolios mapped to Relationship Officers Ensuring all mapped Relationship Officers are IRDAI and AMFI/EUIN certified Job Requirements : Minimum 8-10 years of Sales Experience Prior team management experience of at least 3 years Basic Excel knowledge and ability to perform non-complex data analysis Basic understanding of Customer Relationship Management (CRM) tools like salesforce, CRM next

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1.0 - 4.0 years

6 - 10 Lacs

Mumbai

Work from Office

Develop and execute a Mobile banking channel strategy that positions Banks Mobile Banking business in a leading stance in the marketplace. Review existing mobile banking offerings for enhancements as a result of business goals, competitive pressures and revenue opportunities Proactively scans the environment in the development and implementation of new mobile banking products and services Identify and evaluate potential revenue opportunities for the usage of various products for the MB channel Liaise actively with various business /product owners or external partners to help deliver Mobile Banking products to our customers in the most efficient, cost effective and a simplistic way using appropriate technology Maintain and track usage, uptimes, faults, towards ensuring that the MB channel is available 24/7/365 Ensure the maintenance of operational efficiency and risk & control framework as per operational procedure guidelines. Communicates status of projects and serious issues to Senior Management, and proactively recommends work-arounds and viable solutions to improve customer experience around the use of Mobile Banking Engagement and timely closures of proposal/ plans / designs with internal and external stakeholders w.r.t new solutions/ use cases Completely own the assigned product including research, conceptualization, acquisition, adoption, engagement and customer experience. Design innovative and elegant solutions for complex workflows. Create things that people will love and talk about. Develop wireframes, user stories, customer journeys, behavioral specifications and personas. Create business case to justify the proposed investment. Review Test Plans in Mobile Banking projects Work with Internal customers to resolve their issues, identify opportunities for automation to minimize manual intervention Supporting business in case of live issues by coordinating with technology and getting it resolved in the expected TAT Working with multiple delivery and business partner teams Review User Guides and train users on newly developed Systems Provide inputs to process team while preparing processes related to systems Maintain Timely & Accurate MIS and Reporting. Knowledge of entire project SDLC and active involvement in projects from requirement documentation to post production support

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5.0 - 8.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Title : Oracle Apex Developer with EBS and Fusion technical experience Experience : 5 - 8 years Job Location: Hyderabad/Chennai/Bangalore/Manila OSI Digital is looking for a Oracle EBS developer with APEX to work on ongoing support projects or on Enhancement developments. At OSI good performers will be rewarded with our well-designed recognition programs. OSI will provide opportunities for deserved candidates for skillset enhancement in Oracle Cloud platform or cross platform skills like salesforce, BI development etc. Responsibilities Work with Oracle functional business analysts to understand business requirements, translate them into technical specifications documents (MD70). Design, develop and unit test technical solutions as per functional design document. Meet service level agreements for production support response and resolution. Able to do code review as per coding standard document. Provide technical guidance and mentor others in areas of expertise. Required Skills Overall 5-8 years of experience with good Apex development. Create Apex pages, Master Detail Forms, Tabular forms, Apex Collections, Interactive reports, Charts etc. Should have experience in migrating Oracle form into APEX forms Worked on APEX extensions using Web services (SOAP and Rest). Should have Fusion Cloud / EBS module Technical knowledge in RICE components production support or enhancements development. Excellent SQL and PL/SQL skills Good To Have Oracle Integration cloud experience We Are Not Looking For Someone Who Never Worked with Clients directly About OSI Digital OSI Digital was founded in 1993, in California and now has offices in the US, Canada, India, Philippines, Dubai, and Australia. Our client base ranges from start-ups to Fortune 500 corporations, including Barnes & Noble College, Hyundai, Toyota, Gilead, Allergan, Yamaha, Gap and Skechers. OSI Digital has developed strong partner alliances with the world’s leading technology providers such as Salesforce, Boomi, Tableau, Oracle, Microsoft, and Amazon Web Services.

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8.0 years

0 Lacs

Greater Chennai Area

On-site

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Summary Data & Analytics Team is a central team comprised of Data Engineering, Data Platform/Technologies, Data Analytics, Data Science, Data Product, and Data Governance practices. This team serves the enterprise that includes sales, finance, marketing, customer success, product and more. The team serves as a core conduit and partner to operational systems that run the business including Salesforce, Workday and more. IT Manager Data Analytics, plays a pivotal role within the Enterprise Data & Analytics organization at Genesys. This role is responsible for leading a team of analysts and driving delivery of impactful analytics solutions that support enterprise functions including sales, finance, marketing, customer success, and product teams and will oversee day-to-day analytics operations, coach and mentor a team of analysts, and collaborate closely with stakeholders to ensure alignment of analytics deliverables with business goals. The ideal candidate brings hands-on analytics expertise, a passion for data storytelling, and a track record of managing successful analytics teams. Job Responsibilities Lead and mentor a team of analytics professionals, fostering a collaborative and high-performing culture. Promote & drive best practices in analytics, data visualization, automation, governance, and documentation. Translate business needs into actionable data insights through dashboards, visualizations, and storytelling. Partner with enterprise functions to understand goals, define key metrics, and deliver analytics solutions that inform decision-making. Manage and prioritize the team’s project backlog, ensuring timely and quality delivery of analytics products. Collaborate with data engineering and platform teams to ensure scalable and reliable data pipelines and sources. Contribute to the development and maintenance of a shared analytics framework and reusable assets. Advocate for self-service analytics and data literacy across the business. Ensure compliance with data privacy, governance, and security policies. Requirements 8+ years relevant experience with Bachelor's / Master's degree in a natural science (computer science, data science, math, statistics, physics. etc.) Proven ability to lead and inspire analytics teams, delivering results in a fast-paced, cross-functional environment. Strong proficiency in BI and visualization tools (e.g., Looker, Tableau, QuickSight, Power BI). Solid understanding of cloud data platforms and big data ecosystems (e.g., AWS, Snowflake, Databricks). Strong business acumen and the ability to communicate technical concepts clearly to non-technical stakeholders. Experience building and managing stakeholder relationships across multiple departments. Adept at SQL and data modeling principles Experience with statistical scripting languages (Python preferred) Familiarity with Agile methodologies and project management tools (e.g., Jira, Confluence). Demonstrates a results-oriented mindset, take thoughtful risks, and approach challenges with humility and a hands-on, resourceful attitude Preferred Qualifications Creative, innovative and solution design thinking: You evaluate things holistically and think through the objectives, impacts, best practices, and what will be simple and scalable Excellent critical thinking, problem solving and analytical skills with a keen attention to detail. Skilled at running cross-functional relationships and communicating with leadership across multiple organizations Strong team player: ability to lead peers in accomplishment of common goals. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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7.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Title: Regional Manager – New Business Development (HE and Skills) Region: South India Department: Higher Education and Skills (HE) English Reports to: Head – Higher Education and Skills (HE) English, South Asia Location: Chennai Contract Type: Permanent Role Type: Individual Contributor Purpose of the Role To lead new business development efforts for the Higher Education and Skills (HE) English portfolio in South Asia, with a focus on identifying, acquiring, and establishing Authorised Centres, Cambridge English Education Partners and Preparation Centres in partnership with new Higher Education and Skills (HE) and Higher Education and Skills (HE) groups. This role will play a key part in expanding market presence and accelerating growth in priority geographies. Key Responsibilities New Business Development Identify and prioritise high-potential Higher Education and Skills (HE) groups, and educational networks for business development opportunities. Develop and execute tailored outreach strategies to engage prospective partners and promote Higher Education and Skills (HE) English products and services. Deliver compelling presentations and proposals that align with customer needs and strategic objectives. Deliver on KPIs for new Authorised Centres, CEEPs and Preparation centres and manage the first delivery cycle before handing it to Key Accounts team. Pipeline Generation & Conversion Build and maintain a strong and well-qualified sales pipeline through direct outreach, referrals, events, and marketing campaigns. Lead the end-to-end conversion process — from lead qualification to agreement finalisation — ensuring a smooth handover to account management teams post-completion of the first cycle. Collaborate with internal teams to ensure timely and high-quality responses to queries, and Higher Education and Skills (HE) requirements. Market Engagement Act as the primary representative of Higher Education and Skills (HE) English for new business conversations with Education leaders, education boards, and other influencers. Attend and speak at education forums, exhibitions, and networking events to raise awareness and visibility of Higher Education and Skills (HE) English offerings. Stakeholder Collaboration Work closely with Marketing to co-develop lead generation campaigns and targeted promotional material. Liaise with Exams, Academic, and Operations teams to align on product delivery, timelines, and support structures for new Higher Education and Skills (HE). Partner with other regional teams to coordinate outreach and share market intelligence. Collaborate with the Academic team of CUP to jointly pitch solutions. Data, Reporting & Insights Maintain accurate and up-to-date records of outreach, pipeline, and conversion data in the CRM system. Provide regular updates and performance reports to the Head of Higher Education and Skills (HE) English, including market insights and recommendations. Use data analytics to evaluate the effectiveness of outreach efforts and inform future strategy. Qualifications & Experience Essential: Bachelor's degree in Business, Education, Marketing, or a related field. Minimum 7 years of experience in business development or sales, preferably in the education or B2B services sector. Demonstrated success in acquiring new clients or partners, especially in complex or high-value contexts. Strong understanding of the Higher Education and Skills (HE) education ecosystem in India, and ideally across South Asia. Excellent communication, presentation, and negotiation skills. Desirable: Experience working with Higher Education and Skills (HE) offering international curricula (e.g., Cambridge, IB). Knowledge of the English language learning and exams landscape. Familiarity with the Maldives, Nepal, Sri Lanka, and Bangladesh education markets. Proficiency in CRM tools like Salesforce or Dynamics. MBA or advanced degree is a plus. Skills & Competencies Strategic Sales & Prospecting Relationship Building & Influence Customer Engagement & Insight Proposal Development & Pitching Self-Management & Initiative Strong Presentation & Communication Collaboration & Cross-functional Alignment Commercial & Market Awareness Travel Requirements Regular travel across India and priority markets

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2.0 - 4.0 years

5 - 9 Lacs

Kolkata

Remote

We are seeking a UI Developer proficient in Angular or Vue.js. Key Responsibilities:Develop responsive UIs using Angular or Vue.js. Convert Figma/UI designs into dynamic components. Ensure cross-browser compatibility. Optimize performance and UX. Required Qualifications:2+ years of experience in Angular or Vue.js. Solid HTML/CSS/JavaScript fundamentals. Familiar with component-based architecture.

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2.0 - 4.0 years

5 - 9 Lacs

Mumbai

Remote

We are seeking a UI Developer proficient in Angular or Vue.js. Key Responsibilities:Develop responsive UIs using Angular or Vue.js. Convert Figma/UI designs into dynamic components. Ensure cross-browser compatibility. Optimize performance and UX. Required Qualifications:2+ years of experience in Angular or Vue.js. Solid HTML/CSS/JavaScript fundamentals. Familiar with component-based architecture.

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2.0 - 4.0 years

5 - 9 Lacs

Bengaluru

Remote

We are seeking a UI Developer proficient in Angular or Vue. js. Key Responsibilities:Develop responsive UIs using Angular or Vue.js. Convert Figma/UI designs into dynamic components. Ensure cross-browser compatibility. Optimize performance and UX. Required Qualifications:2+ years of experience in Angular or Vue.js. Solid HTML/CSS/JavaScript fundamentals. Familiar with component-based architecture.

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2.0 - 4.0 years

5 - 9 Lacs

Hyderabad

Remote

We are seeking a UI Developer proficient in Angular or Vue.js. Key Responsibilities:Develop responsive UIs using Angular or Vue. js. Convert Figma/UI designs into dynamic components. Ensure cross-browser compatibility. Optimize performance and UX. Required Qualifications:2+ years of experience in Angular or Vue.js. Solid HTML/CSS/JavaScript fundamentals. Familiar with component-based architecture.

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