27775 Salesforce Jobs - Page 32

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to gather requirements, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will also engage in problem-solving activities and contribute to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components. - Strong understanding of web development principles and best practices. - Experience with JavaScript frameworks and libraries. - Familiarity with Agile methodologies and project management tools. - Ability to troubleshoot and resolve technical issues efficiently. Additional Information: - The candidate should have minimum 5 years of experience in Salesforce Lightning Web Components. - This position is based at our Jaipur office. - A 15 years full time education is required. 15 years full time education

Job Description Salesforce Developer with Salesforce Cloud and Agent Force

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to gather requirements, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will also engage in testing and troubleshooting to enhance application performance and user experience, while continuously seeking opportunities for improvement and optimization in the development process. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components. - Strong understanding of web development principles and best practices. - Experience with JavaScript frameworks and libraries. - Familiarity with Salesforce platform and its capabilities. - Ability to troubleshoot and debug applications effectively. Additional Information: - The candidate should have minimum 5 years of experience in Salesforce Lightning Web Components. - This position is based at our Kolkata office. - A 15 years full time education is required. 15 years full time education

Assist the Director with daily operations, follow-ups, and production tracking - Maintain Excel-based trackers for fabric purchase, stock, and production - Coordinate across departments: Fabric, Tailoring, Finishing, Packing & Dispatch - Handle documentation: GRNs, POs, supplier quotations, and cost sheets - Support in generating MIS reports and dashboards using Excel or BI tools/CRM - Manage communication logs, meetings, and reminders - Update and maintain CRM data for vendors, suppliers, and jobbers (As per requirement) Required Skills: - Advanced Excel: VLOOKUP, Pivot Tables, Filters, Data Formatting, MIS Reports - BI Tools (Preferred): Power BI, Zoho Analytics, or similar - CRM Exposure (Preferred): Zoho, Salesforce, or any ERP/CRM module - Smart follow-up ability and task ownership - Strong communication (Hindi + English) - Detail orientation, discipline, and coordination skills Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month Schedule: Day shift Application Question(s): Atleast 1 Year of Expeirence in MS Office Experience: Executive Assistant: 1 year (Required) Work Location: In person

Job Summary: We are looking for a driven and dynamic IT Sales Executive with 2+ years of experience to join our growing team. The ideal candidate will be responsible for driving sales, building client relationships, and generating new business for our IT solutions and services. Key Responsibilities: Identify and pursue new business opportunities in the IT sector (software, SaaS, cloud, IT consulting, or managed services) Conduct sales presentations, product demos, and client meetings Build and maintain strong client relationships to drive long-term business growth Collaborate with the technical and delivery teams to create customized solutions Achieve monthly and quarterly sales targets Prepare proposals, quotations, and contracts Maintain CRM and prepare weekly/monthly sales reports Stay updated on industry trends and competitor activities Required Skills & Qualifications: Bachelor’s degree in Business, IT, Marketing, or a related field Minimum 2 years of proven IT sales or software sales experience Strong understanding of technology services, software products, or SaaS platforms Excellent communication, presentation, and negotiation skills Ability to work independently and manage multiple clients simultaneously Familiarity with CRM tools (e.g., Salesforce, Zoho, HubSpot) Preferred Qualifications: Experience in B2B sales or enterprise software sales Knowledge of lead generation tools (e.g., LinkedIn Sales Navigator, Apollo) Understanding of digital transformation, cloud computing, or cybersecurity solutions What We Offer: Competitive salary with performance-based incentives Opportunity to work with a passionate and innovative team Career growth and training opportunities Job Type: Full-time Pay: From ₹188,288.30 per year Benefits: Cell phone reimbursement Internet reimbursement Work Location: In person Speak with the employer +91 8977171742

Role: IICS Developer Work Mode: Hybrid Work timings: 2pm to 11pm Location: Chennai & Hyderabad Primary :Informatica IICS Secondary SQL As an experienced Software Engineer working for our leading client, you serve as member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. Depending on the team that you join, you could be developing mobile features that give our customers and clients more control over how they bank with the client, strategizing on how big data can make client's trading systems quicker, creating the next innovation in payments for merchants, or supporting the integration of client's private and public cloud platforms. Minimum 5+ years of IT experience. Hands-on development experience on ETL Tools like Informatica cloud, IICS & Informatica Power Center. Should have working experience in Informatica Intelligent Cloud Services IICS components - application integration, data integration, Informatica data quality and Informatica power center and CRM application - Salesforce. Should have experience in developing application integration using SOAP/REST APIs, APIs leveraged to integrate multiple systems. Strong functional understanding of RDBMS DWH-BI conceptual knowledge Excellent knowledge on Informatica platform as a whole and the integration among different Informatica components and services. Excellent data analysis and data profiling skills using Informatica and Excel. Data Modeling experience, understanding of AWS concepts is a plus. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Clarivate is seeking an Internal Audit Senior Manager in Bangalore to join our growing internal audit team! Collaborating on a global scale, you will work closely with key business partners to understand a complex environment across a variety of systems and facilitate the control/process owner certifications. Using the utmost discretion, you will perform SOX, compliance and operational audits to mitigate risk and add value. With an exceptional attention to detail, you will identify control gaps, articulate deficiencies in writing, communicate to control owners, and monitor remediation/retesting as well as direct assistance and reliance work during our external audit process. As an Internal Audit team leader, you will coordinate and facilitate the review of testing performed by the Internal Audit team as well as our co-sourcing partners. Serving as a true subject matter expert, you will provide recommendations for areas of risk identified in the scope of audit work performed. Showing your ability to work as a key team member, you will contribute to other internal department initiatives, such as training and development, developing and completing operational audits, and other internal reviews, as requested. About You: Experience, education, skills, and accomplishments Bachelor’s degree in accounting, business management, finance degrees or related disciplines CPA or CIA required 10+ years of relevant work experience in a corporate or public Internal Audit function, including 3+ years of managerial experience Perform and report on SOX 404, compliance and operational audits Working knowledge of IIA standards and US GAAP It would be great if you also had the following. Experience in continuous monitoring and technology-enabled auditing techniques Data analytics experience (e.g., Power BI, SQL, CAATs, IDEA, ACL, Monarch, Tableau, Spotfire etc.) Knowledge of auditing FCPA, GDPR, 3rd party risk management etc. Understanding of IT dependencies (key reports, automated controls, etc.) and ITGCs Familiarity with Oracle, NetSuite, Salesforce, Blackline a plus What will you be doing in this role? The Internal Audit (IA) Senior Manager will report to the Internal Audit Director and will be responsible for managing the overall control environment and internal controls over financial reporting. Key tasks include defining new and assessing existing controls in a public Company, developing and leading staff on various audit and control test procedures, and reporting results to Management. Manage execution of the SOX program including the performance and review of walkthroughs, identification and assessment of process/control changes impacting risks, and business process control testing and reviewing Create, review and maintain control test plans and request lists Identify control gaps, articulating deficiencies in writing, communicating to control owners, and monitoring remediation/retesting Manage other operational reviews and value-add projects on behalf of the internal audit department. Proactively lead other internal department initiatives and activities such as training and development, management of SOX management tool and internal quality reviews. Travel up to 10%, as needed. About The Team We are a global Internal Audit Department with team members based across the United States and parts of Europe. Led by our Chief Internal Audit Officer, we work as a flat and tight knit group with an emphasis on supporting one another to achieve the annual IA plan. Hours of Work 40 working hours a week (flexibility to align with US-based colleagues). Work Mode: hybrid environment. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

About the Role: We are looking for a tech-savvy and process-driven Business Analyst to work remotely with our immigration consultancy. You'll support the Managing Consultant in streamlining client service workflows, optimising lead management systems, and enhancing client engagement through digital automation tools. While we currently use Zoho , we are open to more efficient alternatives — and you will play a key role in recommending and implementing the best-fit solutions. Key Responsibilities: 🔹 Business Process Design & Workflow Automation Map, document, and optimise the end-to-end client journey for visa application categories (e.g., partner, parent, GSM). Analyse existing processes and propose improvements using automation platforms or CRM tools. Develop and maintain SOPs, automation flows, and service delivery models. 🔹 CRM Configuration & Customisation Customise and manage the CRM system (e.g., Zoho, HubSpot, Salesforce, Pipedrive, etc.) to reflect visa pipelines, client stages, and lead priorities. Set up automated lead capture, follow-up sequences, reminders, and task management workflows. Create and maintain structured deal pipelines, tags, fields, and templates for email and SMS engagement. 🔹 Lead Management & Nurturing Design digital funnels and lead management strategies to improve conversion from social media, website, and referrals. Implement segmentation, scoring, and nurturing automations for warm, cold, and reactivated leads. Track campaign and lead source performance and report on ROI and pipeline health. 🔹 Client Engagement & Communication Workflows Build systems to support high-touch client service, including appointment reminders, onboarding journeys, and visa stage updates. Introduce automation tools to reduce manual admin while improving transparency for clients. Integrate email, SMS, or portal-based updates as needed for a seamless experience. 🔹 Technology Evaluation & Digital Strategy Evaluate CRM and workflow tools beyond Zoho and propose alternatives that better suit evolving needs. Lead implementation and migration (if necessary) from one platform to another, with minimal disruption. Provide training or documentation to help the team adopt new tools or features. Qualifications & Experience: Bachelor’s degree in Information Technology, Engineering, or a related field (required). Minimum 2 years of post-qualification experience in business analysis, CRM management, or workflow automation. Experience with one or more CRM or business process automation tools (e.g., Zoho, HubSpot, Monday.com, Salesforce, Pipedrive, ClickUp). Strong understanding of digital lead funnels, sales pipelines, and client service delivery. Excellent written and verbal communication skills. Experience working remotely and managing tasks independently. Bonus: Prior exposure to immigration or professional services industries. What We Offer: Fully remote work with flexible hours. Direct access to a senior immigration consultant and opportunity to make a visible impact. Freedom to explore, propose, and implement the best tools for our operations. A collaborative, open-minded culture focused on innovation and client success. Ongoing support for professional development and certifications in automation/CRM tools.

Job Summary: The Sales and Marketing Executive will develop and implement strategies to promote the services of the physical rehabilitation center, increase patient admissions, and enhance brand visibility. The role involves engaging with potential clients, healthcare professionals, and community stakeholders to build strong referral networks and drive revenue growth. The ideal candidate is a proactive, results-driven professional with excellent communication skills and a passion for improving patient outcomes. Key Responsibilities: 1. Business Development and Sales: Identify and pursue new business opportunities to increase patient admissions and service utilization. Build and maintain relationships with healthcare providers, hospitals, clinics, physicians, and insurance companies to generate referrals. Conduct outreach to potential clients, including individuals, families, and organizations, to promote rehabilitation services. Follow up on leads, schedule consultations, and convert inquiries into enrolled patients. Meet or exceed monthly and quarterly sales targets for patient admissions and program enrollments. 2. Marketing Strategy and Execution: Develop and implement marketing campaigns to promote the center’s services, including physical therapy, occupational therapy, speech therapy, and specialized rehabilitation programs. Create engaging content for digital and print marketing materials, such as brochures, flyers, social media posts, and newsletters. Manage the center’s online presence, including website updates, social media accounts, and online reviews to enhance brand reputation. Organize and participate in community events, health fairs, and workshops to raise awareness of the center’s services. Collaborate with the management team to develop promotional offers, discounts, or wellness programs to attract new clients. 3. Relationship Management: Serve as the primary point of contact for referral sources, including doctors, case managers, and insurance representatives. Build trust-based relationships with patients, families, and caregivers to ensure satisfaction and encourage word-of-mouth referrals. Coordinate with clinical staff to ensure seamless communication between sales, marketing, and patient care teams. 4. Market Research and Analysis: Conduct market research to identify trends, competitor offerings, and potential areas for growth in the rehabilitation sector. Analyze marketing and sales data to evaluate the effectiveness of campaigns and adjust strategies as needed. Monitor patient feedback and satisfaction to improve services and marketing approaches. 5. Administrative and Reporting: Maintain accurate records of sales activities, client interactions, and referral sources using CRM software. Prepare regular reports on sales performance, marketing campaign results, and market trends for management review. Collaborate with the finance team to ensure pricing strategies align with market demands and organizational goals. Qualifications: Education: Bachelor’s degree in Marketing, Business Administration, Healthcare Administration, or a related field. A master’s degree is a plus. Experience: 2-5 years of experience in sales, marketing, or business development, preferably in healthcare, rehabilitation, or a related industry. Skills: Strong interpersonal and communication skills to build relationships with diverse stakeholders. Proven ability to meet sales targets and drive business growth. Knowledge of digital marketing tools, including social media, SEO, and email marketing. Familiarity with healthcare regulations, insurance processes, and rehabilitation services is a plus. Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite. Ability to work independently and as part of a team in a fast-paced environment. Attributes: Empathetic, persuasive, organized, and results-oriented with a passion for helping others. Working Conditions: Full-time position with occasional evening or weekend work for events or client meetings. Local travel may be required to meet with referral sources, attend community events, or visit clients. Office-based with some fieldwork for outreach and networking. Compensation: Competitive salary with performance-based incentives or commissions. Benefits may include health insurance, paid time off, and professional development opportunities. Reporting Structure: Reports to the Director of Marketing, Business Development Manager, or Center Administrator. Job Types: Full-time, Internship, Freelance Pay: From ₹15,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Experience: Sales : 1 year (Required) Language: English (Preferred) Work Location: In person Application Deadline: 30/07/2025 Expected Start Date: 01/08/2025

About Bug0 Bug0 is a managed AI-native QA service that delivers complete browser test automation for fast-moving engineering teams. We combine AI agents with human QA experts to provide 100% critical flow coverage in 7 days with zero setup required. Our clients get dedicated QA experts, self-healing browser tests, and 24/7 support - all without hiring internal QA teams. Founded by the creators of Hashnode and backed by Accel, Salesforce Ventures, and Sierra Ventures. The Role We're seeking a QA Expert to join our managed QA service team. You'll serve as a dedicated account manager for our clients, working alongside our AI agents to deliver reliable browser testing automation. What You'll Do: Verify AI-generated tests - Review and validate Playwright tests created by our AI agents Serve as client QA expert - Act as dedicated account manager for 3-5 startup clients 24/7 Slack support - Provide real-time QA guidance and custom testing requirements Quality assurance - Ensure AI-generated tests meet production standards before deployment Test optimization - Fine-tune browser tests for reliability and performance Client onboarding - Help new clients achieve 100% critical flow coverage in 7 days What We're Looking For Required: 2+ years of hands-on QA/testing experience Strong knowledge of Playwright framework Experience with browser automation and end-to-end testing Excellent communication skills for client-facing role Ability to work in a fast-paced, remote environment Experience with CI/CD pipelines (GitHub, GitLab, Bitbucket) Preferred: Previous experience as a QA lead or account manager Knowledge of modern web applications and testing strategies Experience with AI-assisted testing tools Background working with startup clients Working Style: Human-in-the-loop approach - You'll work alongside AI agents, not replace them Client-focused - Direct Slack access with clients for real-time support Quality-first - Ensure every test meets enterprise standards

Job Summary: We are seeking a proactive and results-oriented Lead Generation Specialist to identify, engage, and qualify potential clients across platforms like LinkedIn, Upwork, and other online marketplaces. You will play a pivotal role in expanding our client base by developing outreach strategies, managing campaigns, and ensuring high-quality leads for our sales team. Key Responsibilities: 1. Lead Identification & Research: Use platforms like LinkedIn, Upwork, Fiverr, and other freelancing/job portals to find potential clients. Research and analyze profiles to identify decision-makers and businesses that match our target audience. 2. Outreach & Engagement: Create personalized connection requests, messages, and proposals to initiate communication with prospects. Respond promptly to inquiries and follow up consistently to nurture leads. Draft compelling proposals on platforms like Upwork and Fiverr, tailored to client needs. 3. Lead Qualification: Assess and qualify leads based on their requirements, budget, and alignment with our services. Engage in meaningful conversations to understand prospects' challenges and goals. 4. Campaign Management: Design and execute outreach campaigns using LinkedIn Sales Navigator, InMail, and other tools. Collaborate with the marketing team to implement email or social media lead generation strategies. 5. Reporting & Analytics: Track outreach efforts and maintain a detailed database of leads. Generate regular reports on lead generation performance, including success rates and areas for improvement. Qualifications: Proven experience in lead generation on LinkedIn, Upwork, Fiverr, and other freelancing/job platforms. Excellent written and verbal communication skills. Familiarity with CRM tools (e.g., HubSpot, Zoho, Salesforce) and lead management platforms. Strong research and analytical skills to identify high-quality leads. Ability to write persuasive messages, proposals, and pitches. Self-motivated, organized, and able to work independently. Preferred Skills: Experience in industries like [e.g., 3D animation, software development, digital marketing, etc.]. Knowledge of LinkedIn Sales Navigator and Upwork bidding strategies. Basic understanding of digital marketing and SEO strategies.

Job Title : Business Development Executive Experience : 2-4 Years Location : Chennai (Onsite) Shift : UK Shift Industry : [European Markets, IT Consulting and Construction industry ) Job Summary We are looking for a dynamic and results-driven Business Development Executive with 2 to 4 years of proven experience in international sales and client acquisition. The ideal candidate will have excellent communication skills, a neutral or polished accent, and strong exposure to global markets—especially the UK, EU, and North America. This is a full-time onsite role based in Chennai , working in alignment with the UK time zone . Key Responsibilities Develop and maintain strong relationships with prospective clients Pitch company services/products effectively to C-level executives and decision-makers. Manage the complete sales cycle – from lead generation and qualification to closure. Maintain accurate records in CRM and ensure timely reporting on pipeline status and KPIs. Collaborate with internal teams (marketing, delivery, technical) to ensure client needs are met. Attend virtual/in-person networking events, webinars, and client meetings when required. Required Skills & Qualifications 2–4 years of experience in business development/sales , preferably in international markets. Strong verbal and written communication skills with excellent English accent and fluency . Experience in outbound lead generation and cold calling is a must. Demonstrated success in meeting or exceeding sales targets. Familiarity with sales tools and CRM systems (e.g., HubSpot, Salesforce, Zoho). Self-starter with a proactive attitude, strong interpersonal skills, and a result-oriented mindset. Ability to work independently and under tight timelines in a fast-paced environment. Preferred Qualifications Prior experience in UK/EMEA markets will be a strong advantage. Experience in selling IT services , consulting , or SaaS solutions . Bachelor's degree in Business, Marketing, or related field.

Job Description Senior Manager, Salesforce Experience Cloud The Opportunity Based in Hyderabad - INDIA, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centres focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centres are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Centre helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centres. Role Overview As a Salesforce Experience Cloud Senior Engineer you are responsible for designing, developing, and maintaining solutions on the Salesforce Experience Cloud platform. Need to work closely with product managers and business partners to understand requirements and deliver scalable, high-quality solutions. The role involves both front-end and back-end development, including Apex, Lightning Web Components, and integrations. You need to ensure system performance, security, and compliance while staying updated with the latest Salesforce advancements. This position is crucial for creating and optimizing user experiences on the platform. Primary Responsibilities Solution Design Design and develop scalable Salesforce Experience Cloud solutions to meet business requirements. Implementation Lead the implementation of Salesforce Experience Cloud projects, ensuring best practices and high-quality delivery. Customization Customize Salesforce Experience Cloud using Apex, Visualforce, and Lightning components. Integration Integrate Salesforce with other systems and third-party applications over API. Technical Support Provide technical support and troubleshooting for Salesforce Experience Cloud issues. Should demonstrate ability on critical / major issue resolution as per need. Performance Optimization Monitor and optimize the performance of Salesforce Experience Cloud implementations. Security Management Ensure the security and compliance of Salesforce Experience Cloud solutions. Documentation Create and maintain technical documentation, including design specifications and user guides. Team Collaboration Collaborate with cross-functional teams, including developers, product managers, and business analysts. Continuous Learning Stay updated with the latest Salesforce features and advancements and apply this knowledge to improve solution. Education Requirement Bachelor’s degree in computer science / information systems or equivalent technical field from a recognized University or Institute. Required Experience And Skills 10+ years of relevant experience IT Implementation and managing large scale project delivery. 5+ years of hands-on experience with the Salesforce ecosystem, preferably with a focus on Salesforce Experience Cloud and proven track record of successful salesforce implementation, integration over API, configurations & Customization. Strong hands-on experience in Salesforce Experience Cloud, Apex, Visualforce, LWC, Flow, Aura, Lightning components, LWR, Salesforce Domain setup, Web Components and other Salesforce technologies are preferable. Having knowledge on UI / UX is preferable. Strong background in Salesforce configuration, customization, and integration over API. Should have strong exposure in Type Script and Java Script, Angular etc. Pharma domain experience is an advantage. Experience in mentoring and leading technical teams. Demonstrated ability to work with stakeholders to gather requirements and deliver solutions on-time. Should proficient enough on salesforce site, microsite, portal, security, CMS, Salesforce Agentforce. Strong analytical and problem-solving abilities to design effective solutions. Good verbal and written communication skills for effective collaboration with team members and stakeholders Ability to lead on major PoC or Prototype build sustaining critical IT demands. Ability to stay updated with the latest Salesforce features and best practices. Salesforce Experience cloud certification is preferable. Who We Are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What We Look For Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today. #HYDIT2025 Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status Regular Relocation VISA Sponsorship Travel Requirements Flexible Work Arrangements Hybrid Shift Valid Driving License Hazardous Material(s) Required Skills Data Engineering, Data Visualization, Design Applications, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Designs, Systems Integration, Testing Preferred Skills Job Posting End Date 09/1/2025 A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID R336590

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Position Description The Senior Analyst role is a part of the Quoting Rules team within the broader Product & Pricing Operations space. The work is fast-paced and broadly impactful across the company with various partner engagements. Responsibilities include helping craft scalable solutions and processes with engineers and architects, working with support teams who support customers and our internal systems, as well as taking business requirements to translate them into concrete technical requirements. To succeed, a candidate will need to be analytical, have excellent critical thinking skills, and be able to prioritize, deliver on multiple requests at once, identify inefficiencies in the process, and build scripts to help us continually improve. This position is for the Hyderabad location only. Responsibilities Design, implement, and manage the configuration of our internal CPQ (Configure, Price, Quote) systems. Implemented and have a deep understanding of Product Lifecycle Management along with Pricing Strategies. Facilitates the collection, execution, and support of product configuration requirements throughout the Product (SKU) Lifecycle Management. Fully accountable for the delivery of work assignments on time and to expectations in terms of quality, deliverables, and outcomes Design and develop Automation frameworks to reduce human efforts and increase team efficiency. Support the operation and maintenance of existing and future CPQ infrastructure, including rule configuration, release management, environment management, data transformation, and migration. Lead all aspects of troubleshooting and bug fixing for published rules configurations and case management. Areas of ownership include policy and process, roadmaps, support, and handling partner groups. Should have done at least two end-to-end implementation of a CPQ project. Identify bottlenecks, inefficiencies, and areas for improvement in the product lifecycle. Should possess a keen eye for identifying and automating manual tasks using scripting solutions. Flexible to support AMER hours. This is an Office based position out of the Hyderabad Office. Required Technical/Soft Skills Excellent communication, written, and customer service skills. Exceptional analytical, troubleshooting, and decision-making skills. Ability to effectively explain technical issues at a high level to executive leadership or a non-technical audience. Ability to manage workload with minimal supervision, prioritizing accuracy of deliverables. Salesforce CPQ/Apttus CPQ/ Approvals/CLM experience. Candidates with experience in Python, Salesforce Agentforce, AI or other automation scripting tools will be preferred. Qualifications 5+ years of technical and administrative experience in Salesforce Projects. 3+ years of experience in the configuration of a CPQ system. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

We are hiring for Senior Product Manager – Contact Center Analytics & CX Integrations. Experience: 7–10 years (with 5–6 years in CCaaS/CRM/CX Product Management) Job Type: Full-Time Location: Sector-142, Noida(Hybrid ) Preferred Skills · Must have strong experience in Analytics, and either CX or CRM. Experience with CCaaS/Telephony is a strong plus. · Strong understanding of Contact Center (Telephony/CCaaS) architectures including IVR (Interactive Voice Response), ACD (Automatic Call Distributor), Omnichannel routing (voice, chat, SMS) & Queuing strategies. · Experience working with analytics platforms (e.g., Power BI, Tableau, Looker). · Hands-on knowledge of SQL, data modeling, and productizing data/APIs. · Familiarity with ServiceNow, Salesforce, or similar enterprise platforms. · Experience delivering Voice of Customer analytics or customer engagement dashboards. · Exposure to enterprise SaaS delivery and reporting frameworks. Interested candidate share cv on hr@resolink.in #CCaaS #CRM #IVR

Job Title: Director – Patient Platform Engineering GCL- F About Commercial IT Commercial IT is a global IT capability supporting the Commercial organisation. We business partner with Commercial areas: Biopharma, Oncology, International and Japan – and also Rare Disease Unit. We operate out of hubs sites including in the UK, Sweden, US and out of our Global Innovation Technology Centres in India and Mexico – and in markets all over the world. Here our work has a direct impact on patients – transforming our ability to develop life-changing medicines. We empower the business to perform at its peak and lead a new way of working, combining cutting-edge science with leading digital technology platforms and data. All with a passion to impact lives through data, analytics, AI, machine learning and more. Introduction To Role Are you ready to lead the charge in transforming patient platforms and associated technologies? As the Director of Commercial IT – Platform Engineering, you'll be at the forefront of innovation, overseeing the end-to-end ownership and accountability of solutioning, design, development, execution, and operational management of production. Dive into technologies like Salesforce Communities, Health Cloud, AgentForce, Einstein, Salesforce Voice over AWS, and AppExchange implementations. Collaborate across engineering roles, testing capabilities, and business units while working closely with third-party suppliers to drive success. Accountabilities Maintain deep working knowledge of platforms/products/infrastructure aligned with our global estate (US, ROW: LATAM, AsiaPAC, ANZ, Europe & Middle East) Lead build, test, and deployment activities for assigned platform and IT product initiatives Serve as the voice of technical expertise to peers and 3rd party development suppliers ensuring alignment to AZ IT and Commercial IT standards Oversee platform engineering resources to validate business and functional requirements Act as an internal consultant on key assigned platforms and technologies for IT and business partners Evaluate new technologies/application features and recommend strategic roadmaps through prototyping Refine business requirements, set priorities, resolve issues, and deliver innovative solutions Collaborate with regional solution architects and capability teams to co-create functionalities with strategic markets Demonstrate understanding of AstraZeneca’s application development processes – handle CI/CD pipelines and DevOps WOW Lead, mentor, and coach the AZ Application Development team globally to enhance throughput and quality Drive alignment with cyber security standard processes ensuring platform security Continuous Improvement And Innovation Partner with Platform Success Lead(s) on continuous improvement opportunities within platform/product backlogs Identify new hardware/software technologies for specialized business needs Identify process issues and implement changes to improve IT efficiency Essential Skills/Experience Understanding of the Salesforce technology stack – Salesforce Health Cloud, Salesforce Voice, Salesforce Communities mandatory Understanding and use integration patterns – experience designing, implementing MuleSoft mandatory Consistent record of crafting and operating critical applications Experience working with and influencing business and BA’s around Salesforce architecture and designs Experience supporting and guiding development teams Expertise in application design patterns and processes Prior experience in an Information Services/Information Technology environment with good eye for business including SaaS & professional services contract management Expertise in Continuous Integration and Deployment methods delivered as part of an agile team Minimum bachelor's degree and engineering experience Desirable Skills/Experience Einstein 1, AgentForce, and Voice AI experience At AstraZeneca, we are passionate about making a meaningful impact on patients' lives. Our work combines cutting-edge science with leading digital technology platforms to empower the business to perform at its peak. We foster an environment where curiosity to learn, grow, and develop is at the heart of what we do. With a dedication to innovation and a spirit of experimentation, we offer countless opportunities to explore new technologies and transform the roles of colleagues. Join us in a dynamic environment where your personal and professional journey is filled with unlimited potential. Ready to take the next step in your career? Apply now to join our team! Date Posted 15-Jul-2025 Closing Date 27-Jul-2025 AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

Senior Technical Lead, ServiceMax As a ServiceMax Lead, possesses a solid background of all the SF tools complemented by exceptional leadership skills. Track record includes successfully leading and delivering complex projects, guiding the technical direction of initiatives, mentoring team members, and ensuring the delivery of high-quality software solutions, including hands-on work. Committed to fostering innovation, collaboration, and excellence within technology teams. What you will do: ServiceMax Development: Hands-on as well as leads development efforts across the entire ServiceMax stack, including front-end and back-end technologies. Work closely with developers to review code, troubleshoot issues, and ensure code quality and adherence to coding standards. Application Development Management: Lead and manage the entire development lifecycle of projects, from requirements gathering to deployment and maintenance, and ensure timely and on-budget delivery of projects by effectively managing resources, timelines, and priorities. Work with team to allocate resources effectively. Technical Integrations: Experience with web and mobile systems integrated with various platforms such as ERP, SFDC (with or without middleware), and more. Quality Assurance and Code Review: Establish and enforce quality assurance processes and standards. Conduct thorough code reviews to ensure code quality, security, and adherence to coding standards. Unit Testing Frameworks, TDD, Facilitate SIT, etc. Ensure high-performance applications. Continuous Improvement: Identify opportunities for process improvement and lead initiatives to enhance development workflows. Agile DevOps: An adept agile software development leader. Implements DevOps practices, automation, and CI/CD pipelines to streamline development processes. Risk Management: Proactively identify and mitigate technical risks in projects. Develop contingency plans to address potential challenges. Centralized Governance: Establish and enforce centralized governance for software development practices. Ensure consistency and compliance with organizational standards. What you will need: Required Qualifications" Bachelor’s or Master's degree in computer science, Information Technology, Engineering, or a related field with minimum of 9-12 years of experience in Salesforce technologies including 3+ years’ experience in ServiceMax Create SFMs, custom objects, workflows, triggers, flows, lightning components, Visualforce Pages, custom integrations, SOQL and SOSL queries and web services. Design and develop solutions on the Salesforce.com/ServiceMax platform, using Apex programming language; Work data feeds to and from SAP, Oracle and other systems and other ETL tools. In-depth Knowledge of Salesforce/ServiceMax application administration; security models, sharing rules, standard/custom objects, Validation and workflow rules, reports/dashboards, and release management and sandbox environments Experience with Territory assignment, Role Hierarchy, Sharing Rules, and Data Loader technologies In-depth Knowledge of Salesforce technologies such as Service Cloud, Einstein Analytics, Knowledge, and Com Preffered Qualifications Knowledge of Mobile, Dataguide deployments is a plus Certifications: Relevant Azure, Salesforce or ServiceMax certifications would be a valuable addition. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Sales Cloud Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and enhancements to existing applications while ensuring that all development aligns with best practices and organizational standards. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Sales Cloud. - Strong understanding of application development lifecycle. - Experience with integration of Salesforce with other platforms. - Ability to customize Salesforce applications to meet specific business needs. - Familiarity with Agile methodologies and project management tools. Additional Information: - The candidate should have minimum 5 years of experience in Salesforce Sales Cloud. - This position is based in Hyderabad. - A 15 years full time education is required.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Business Requirements Analysis, Agile Project Management, Salesforce Sales Cloud, Salesforce CPQ Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: A Salesforce Business Analyst/Scrum Master is a hybrid role. You will bridge the gap between business needs and technical development within Salesforce projects, while also facilitating the Scrum process. Key aspects include understanding Salesforce capabilities, gathering and documenting requirements, translating them into user stories, and guiding the development team using Agile/Scrum methodologies. Responsibilities as a Salesforce Business Analyst: 1. Requirement Gathering and Analysis: Working with stakeholders to understand business needs, document requirements, and translate them into clear, concise user stories for the development team. 2. Solution Design: Analyzing current processes, identifying gaps, and proposing solutions using Salesforce capabilities. 3. Documentation: Creating and maintaining documentation like process flows, data models, and configuration guides. 3. Testing and Support: Supporting User Acceptance Testing (UAT), providing end-user training, and resolving issues. 4. Stakeholder Communication: Ensuring clear and consistent communication with stakeholders throughout the project lifecycle. 5. Responsibilities as a Scrum Master: Facilitating Scrum Ceremonies: Leading daily stand-ups, sprint planning, sprint reviews, and retrospectives. 6. Coaching and Mentoring: Guiding the development team on Agile principles and best practices. 7. Removing Impediments: Identifying and removing obstacles that hinder the team's progress. 8. Promoting Collaboration: Fostering a collaborative and communicative environment within the team. 9. Tracking Progress: Monitoring sprint progress, velocity, and key metrics. 10 Product Backlog Management: Working with the Product Owner to prioritize and maintain the product backlog. Key Skills and Qualifications: Salesforce Expertise: Strong understanding of Salesforce CRM features, limitations, and best practices. - Salesforce certifications in Admin, Sales cloud, Service Cloud, CPQ is must. Additional are desirable. Agile/Scrum Knowledge: 1. Proficiency in Agile methodologies, Scrum framework, and related tools (Jira, Azure DevOps). 2. Business Analysis Skills: Experience in requirements elicitation, analysis, documentation, and solution design. 3. Communication and Collaboration: Excellent communication, interpersonal, and facilitation skills. 4. Problem-Solving: Ability to identify and resolve issues, remove impediments, and facilitate continuous improvement. 5. Salesforce Certifications (preferred): Certifications like Salesforce Administrator, Business Analyst are highly desirable. Additional Information: - The candidate should have 10-12 years of experience in Business Requirements Analysis. - A 14-year full time education is required. - MBA is optional but preferred

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Technical Architecture Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education As a Salesforce Dev Lead, you will be responsible for leading a team of 12-20 developers. Creating custom software applications on the Salesforce platform that meet our specific requirements for client management and other daily operations. You will also integrate Salesforce with existing systems, ensuring data accuracy and security and providing technical support whenever required. The ideal candidate has a strong background in developing and customizing Salesforce applications, as well as experience in designing and implementing complex solutions. Key skills include Apex, Visualforce, Lightning Web Components (LWC), and experience with Salesforce architectures and data models. Key Responsibilities: Oversee multiple modules/PODs/Tracks, each consisting of 12-20 developers/testers, ensuring seamless coordination and delivery. Provide strategic direction and mentorship to team leads and developers, fostering professional growth and skill development. Identify and mitigate risks across projects, ensuring timely resolution of challenges. Collaborate with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with business needs. Drive the adoption of best practices in Salesforce development, architecture, and integration. Ensure compliance with Salesforce security standards and organizational development policies. Review and approve complex Salesforce designs and solutions, ensuring scalability and performance. Monitor project progress, resource allocation, and deliverables to ensure timely and quality outcomes. Stay abreast of emerging Salesforce technologies and trends, recommending innovative solutions to enhance organizational capabilities. Required Skills and Qualifications: Bachelor’s degree in Software Engineering, Computer Science, or a related field; advanced certifications in Salesforce are highly desirable. 8-12 years of demonstrable hands-on experience in Salesforce development and team management. Expertise in Salesforce administration, including Salesforce Lightning framework, Sales Cloud, and CPQ. Preferably RLM but fine with other CPQ as well. Advanced knowledge of Apex, Visualforce, Lightning Web Components (LWC), Aura, and other Salesforce development technologies. Strong understanding of Salesforce data models, including standard and custom objects, relationships, and fields. Proven ability to lead and manage multiple teams, ensuring alignment with organizational goals. Ability to analyse complex issues, debug code, and provide strategic solutions. Experience in driving innovation and implementing best practices in Salesforce development and architecture.

Student Counseling Guidance Understand student needs, academic background, and career goals. Suggest suitable courses, programs, or learning paths. Product Knowledge Be well-versed with edtech offerings (courses, pricing, structure, benefits). Explain features, USPs, and outcomes effectively. Lead Management Call, follow up, and convert leads generated by the marketing team. Maintain CRM (e.g., Salesforce, Leadsquared) to track progress. Sales Conversion (B2C) Handle objections, build rapport, and close course enrollments. Work with monthly or weekly sales targets. Parent Interaction (for school-level products) Convince parents about the programs value and ROI. Address affordability or academic concern diplomatically. Feedback Loop Collect user feedback and share it with product/academic teams. Help improve course quality or user experience. This job is provided by Shine.com

QA Engineer 2 We are looking for a talented QA Engineer 2 to join our innovative team. The ideal candidate will have a strong background in quality assurance across various business systems, including but not limited to Salesforce and NetSuite. This role requires a comprehensive understanding of automation testing, with proficiency in tools such as Java, Selenium, Jira, and Gearset. A proactive approach to quality assurance, combined with excellent communication skills and a collaborative mindset, is essential for success in this position. Key Responsibilities Support the QA process for projects involving our business systems, ensuring seamless integration and functionality. Develop, maintain, and execute detailed test plans, test cases, and automated scripts for a variety of applications. Coordinate end-to-end testing activities for customizations, APIs, and integrations across different platforms. Identify, document, and track defects, working closely with developers and stakeholders to facilitate timely resolutions. Ensure compliance with established QA standards, best practices, and business requirements across all systems. Collaborate with business analysts, developers, and project managers to gather requirements and define testing needs. Provide quality consulting and drive the delivery of testing efforts across projects. Champion Quality Engineering principles within the team, promoting a culture of quality and continuous improvement. Mentor and support junior team members to enhance their skills and professional growth. Develop and maintain robust QA frameworks that support various testing methodologies. Design and execute comprehensive test strategies, plans, and scripts for functional, regression, and integration testing. Conduct non-functional and negative testing to ensure thorough coverage and system resilience. Perform data testing to validate data integrity and accuracy across integrated systems. Execute API testing to assess the functionality, reliability, and performance of various endpoints. Manage and track defects using Jira, ensuring meticulous documentation and prompt resolution. Contribute to the planning, estimation, and refinement of user stories, epics, and design changes as part of an Agile Scrum team. Refine acceptance criteria into testable units and convert them into efficient and reliable automated tests. Integrate automated tests with CI/CD pipelines, ensuring successful automation as part of our standard build process. Report, reproduce, and assist in resolving defects, focusing on troubleshooting, root cause analysis, and preventing future issues. Participate in design and code reviews for both product and test code to ensure quality standards are met. Required Qualifications A minimum of 3 years of hands-on experience in Quality Assurance. Strong experience in testing ERP and CRM systems, including Salesforce and NetSuite. Proficiency with test management tools, such as Zephyr. Familiarity with automation frameworks and tools (e.g., Selenium, Provar, Virtuoso or similar). Excellent problem-solving, communication, and leadership skills. Clear understanding of risk management through various testing methodologies, including negative testing, boundary testing, and performance testing. Strong analytical and problem-solving abilities. Exceptional communication and interpersonal skills. Preferred Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications in QA, Salesforce, NetSuite, or related technologies. Why Join Us? This is an exciting opportunity to be part of a forward-thinking team dedicated to delivering high-quality solutions across multiple platforms. If you are passionate about quality assurance and eager to contribute to innovative projects, we encourage you to apply! DEI Statement Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Service Cloud Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that enhance operational efficiency, and ensuring that applications are tailored to meet specific business objectives. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by leveraging your expertise in application development. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor project progress and ensure alignment with business goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Service Cloud. - Strong understanding of application development methodologies. - Experience with integration of Salesforce Service Cloud with other platforms. - Ability to troubleshoot and resolve application issues effectively. - Familiarity with Agile development practices. Additional Information: - The candidate should have minimum 5 years of experience in Salesforce Service Cloud. - This position is based at our Hyderabad office. - A 15 years full time education is required.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Development Good to have skills : Salesforce Conga CPQ, Salesforce Conga CLM, Salesforce Lightning Web Components Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Salesforce Dev Lead, you will be responsible for leading a team of 5-10 developers. Creating custom software applications on the Salesforce platform that meet our specific requirements for client management and other daily operations. You will also integrate Salesforce with existing systems, ensuring data accuracy and security and providing technical support whenever required. The ideal candidate has a strong background in developing and customizing Salesforce applications, as well as experience in designing and implementing complex solutions. Key skills include Apex, Visualforce, Lightning Web Components (LWC), and experience with Salesforce architectures and data models. Key Responsibilities: Lead a module/POD/Track of 5-10 developers/testers. Ability to mentor and guide junior developers Highlight risks and problems in advance Participate in the entire software development life cycle, including requirements gathering, design, coding, testing and deployment. Creating and maintaining integrations with other applications and systems using web services and APIs. Collaborating with stakeholders and other developers to identify and implement improvements for the system. Ensuring compliance with security and development standards of Salesforce. Designing, developing, and implementing complex Salesforce solutions using Apex, Visualforce, Lightning Components, and other relevant technologies. Participate in code reviews to ensure that the best practices for the existing and new Salesforce solutions are implemented. Stay updated with new Salesforce features & functionalities and recommend best practices to enhance the existing Salesforce implementations. Identify and troubleshoot issues related to Salesforce integrations and applications. Interacting with clients to gather requirements and providing technical solutions. Ability to analyze complex issues, debug code, and develop effective solutions. Excellent communication and collaboration skills for interacting with clients and team members. Required skills and qualifications Bachelor’s degree in Software Engineering, Computer Science or a related field. 5-8 years of demonstrable hands-on experience in software development Proficient understanding of Salesforce administration, including Salesforce lightning framework, Salesforce Sales cloud and Administration. CPQ is desirable. Knowledge of Apex, Visualforce, LWC, Configuration, Customization, Reporting, Aura and other Salesforce development technologies. Understanding of Salesforce data model, including standard and custom objects, relationships and fields. Ability to communicate technical concepts effectively to both technical and non-technical stakeholders.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Business Requirements Analysis, Agile Project Management, Salesforce Sales Cloud, Salesforce CPQ Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: A Salesforce Business Analyst/Scrum Master is a hybrid role. You will bridge the gap between business needs and technical development within Salesforce projects, while also facilitating the Scrum process. Key aspects include understanding Salesforce capabilities, gathering and documenting requirements, translating them into user stories, and guiding the development team using Agile/Scrum methodologies. Responsibilities as a Salesforce Business Analyst: 1. Requirement Gathering and Analysis: Working with stakeholders to understand business needs, document requirements, and translate them into clear, concise user stories for the development team. 2. Solution Design: Analyzing current processes, identifying gaps, and proposing solutions using Salesforce capabilities. 3. Documentation: Creating and maintaining documentation like process flows, data models, and configuration guides. 3. Testing and Support: Supporting User Acceptance Testing (UAT), providing end-user training, and resolving issues. 4. Stakeholder Communication: Ensuring clear and consistent communication with stakeholders throughout the project lifecycle. 5. Responsibilities as a Scrum Master: Facilitating Scrum Ceremonies: Leading daily stand-ups, sprint planning, sprint reviews, and retrospectives. 6. Coaching and Mentoring: Guiding the development team on Agile principles and best practices. 7. Removing Impediments: Identifying and removing obstacles that hinder the team's progress. 8. Promoting Collaboration: Fostering a collaborative and communicative environment within the team. 9. Tracking Progress: Monitoring sprint progress, velocity, and key metrics. 10 Product Backlog Management: Working with the Product Owner to prioritize and maintain the product backlog. Key Skills and Qualifications: Salesforce Expertise: Strong understanding of Salesforce CRM features, limitations, and best practices. - Salesforce certifications in Admin, Sales cloud, Service Cloud, CPQ is must. Additional are desirable. Agile/Scrum Knowledge: 1. Proficiency in Agile methodologies, Scrum framework, and related tools (Jira, Azure DevOps). 2. Business Analysis Skills: Experience in requirements elicitation, analysis, documentation, and solution design. 3. Communication and Collaboration: Excellent communication, interpersonal, and facilitation skills. 4. Problem-Solving: Ability to identify and resolve issues, remove impediments, and facilitate continuous improvement. 5. Salesforce Certifications (preferred): Certifications like Salesforce Administrator, Business Analyst are highly desirable. Additional Information: - The candidate should have 10-12 years of experience in Business Requirements Analysis. - A 14-year full time education is required. - MBA is optional but preferred