Program Manager

Overview:

We are seeking an experienced Program Manager with a strong background in SalesForce to lead the planning, execution, and delivery of complex technical projects within our organization. The ideal candidate will have a strong technical background, exceptional organizational skills, and the ability to collaborate effectively with cross-functional teams. This role requires a strategic thinker who can drive initiatives from conception to completion while ensuring alignment with business objectives and stakeholders' expectations.

Responsibilities:

• Lead and manage multiple Salesforce development projects simultaneously, ensuring on-time delivery within scope & budget.
• Lead the planning, execution, and delivery of multiple technical projects simultaneously, ensuring they are completed on time, within scope, and within budget.
• Collaborate with stakeholders to define project requirements, scope, and objectives, and develop comprehensive project plans and schedules.
• Identify and mitigate risks, anticipate bottlenecks, and resolve issues that may impact project timelines or deliverables.
• Coordinate cross-functional teams, including engineers, designers, QA, and stakeholders, to drive alignment and ensure successful project execution.
• Track project progress, monitor key performance indicators (KPIs), and provide regular updates to stakeholders on project status, risks, and dependencies.
• Facilitate effective communication and collaboration among team members, ensuring transparency and alignment throughout the project lifecycle.
• Manage project budgets, resources, and timelines, making adjustments as necessary to optimize project delivery.
• Drive continuous improvement by identifying opportunities to streamline processes, enhance productivity, and increase efficiency.
• Ensure compliance with company policies, procedures, and quality standards, and drive adherence to best practices for project management.
• Foster a culture of accountability, innovation, and excellence within the project team, promoting a positive and collaborative work environment.

Qualifications:

• Minimum of 5 years of experience in program or project management, preferably in Salesforce Development projects
• Strong understanding of Salesforce platform Capabilities, including custom development, configuration and integration
• Proven track record of successfully managing complex Salesforce projects from Initiation to completion
• SaleForce certifications such as Salesforce Certified Administrator (ADM 201) & Salesforce Certified Platform developer I/II are highly desirable
• Bachelor’s degree in Computer Science, Engineering, or related technical field. Master’s degree preferred.
• Proven experience as a Program Manager or similar role, managing complex technical projects from initiation to completion.
• Strong understanding of software development lifecycle (SDLC) methodologies, agile practices, and project management frameworks (e.g., Scrum, Kanban).
• Excellent organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and adapt to changing priorities in a fast-paced environment.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels of the organization.
• Strong problem-solving and decision-making abilities, with a focus on driving results and delivering high-quality solutions.
• Experience with project management tools and software (e.g., JIRA, Asana, Microsoft Project) for task tracking, issue management, and reporting.
• Knowledge of technical domains such as software development, cloud computing, data analytics, or cybersecurity is a plus.
• Project Management Professional (PMP) certification or equivalent is preferred.
• Ability to thrive in a dynamic and rapidly changing environment, with a passion for technology and innovation.
• This role offers the opportunity to lead transformative projects that drive business growth and innovation. If you are a strategic thinker with a strong technical background and a track record of delivering results, we encourage you to apply and join our dynamic team.