Program Manager – Asset assurance & risk mitigation

Job Description

1. Strategic Program Management • Lead end-to-end program planning and execution across customer onboarding, asset lifecycle, and process compliance domains • Design and implement control frameworks for minimizing business risk and driving adherence to SOPs • Proactively track program KPIs and course-correct where required to ensure delivery and adoption 2. Asset Risk Identification & Mitigation • Identify, investigate, and mitigate risks related to battery and vehicle assets across customer lifecycles • Design system-driven alerts, audit dashboards, and intervention strategies to address asset theft, misuse, or operational leakage • Build data-backed narratives for senior leadership on asset loss reduction and risk governance 3. Process & Business Excellence • Identify operational inefficiencies and drive structured process improvements using best practices in SOP design, RCA, and continuous improvement to reduce asset loss • Collaborate with tech, product, and field teams to digitize and automate high-risk or manual workflows • Champion implementation of new operating models and scalable processes aligned with business goals 4. Data, Reporting & Systems Integration • Define and track OKRs related to recovery, onboarding hygiene, and at-risk asset identification • Liaise with BI and product teams to prioritize and roll out system features, BRDs, and process automation tools Key Requirements: • 6+ years of experience in program management, strategy and planning, or business excellence roles • Tier 1 Education - IIT/IIM or similar qualifications • Exposure to domains like asset lifecycle management, mobility, logistics, or EV operations is a strong plus • Strong experience in managing high-impact cross-functional programs (ability to influence without authority) • Proficiency in advanced Excel, G-suite, and dashboards/BI tools (SQL/Python is a plus) Show more Show less