People Concierge / HR Manager

Role Purpose

To create and sustain a human-centered, spiritually aligned, digitally enabled culture that empowers Ashray to grow with grace. The People & Culture Lead is not simply a manager of systems and people—but a designer of experience. This person will shape hiring, development, rituals, and transitions with intelligence, emotional depth, and operational discipline.

Key Responsibilities

1. Culture Stewardship & Human Rituals

• Embody and protect the ethos of “Ashray Calm” in all employee experiences—from onboarding to exits. • Design onboarding that orients people to purpose before processes.

• Lead conflict resolution, team transitions, and feedback with maturity, neutrality, and wisdom.

• Act as a cultural touchstone for leadership during growth or change.

2. People Infrastructure & Policy Systems

• Draft and implement SOPs, HR policies, and workflows that reflect both compassion and compliance.

• Manage the full employee lifecycle: recruitment, contracts, reviews, development, offboarding.

• Ensure 100% statutory and legal compliance in HR documentation and audits.

3. Organizational Intelligence & Performance

• Maintain dashboards for team structure, capacity, attrition, and readiness.

• Partner with department heads to define KRAs and review them quarterly with clarity and empathy.

• Conduct org-wide needs assessments to plan for future roles, transitions, or re-structuring.

4. Holistic Recruitment & Talent Magnetism

• Build and manage a talent pipeline across roles—from project engineers to creative minds.

• Ensure every hire resonates with Ashray’s values: grounded luxury, clarity, emotional intelligence.

• Oversee recruitment agencies and freelancers with clear SLAs and performance reviews.

5. Digital Transformation of HR

• Lead the digitization of HR processes in sync with ERP/CRM rollout.

• Co-create systems for:

◦ Leave & attendance

◦ Payroll automation

◦ KRA feedback cycles

◦ Employee self-service portals

• Maintain data hygiene and system interoperability across departments.

Who You Are

Empathic yet Structured:

Digitally Literate:

• Experience-Oriented:

• Calmly Articulate:

Multilingual Advantage:

Closing Thought

At Ashray, HR doesn’t stand for Human Resources. It stands for Human Response—a commitment to presence, to dignity, and to thoughtful growth. This is not a back-office role. It is a front-line calling to build a culture where work becomes sacred, and every process honors the people behind it.