Inputs collection and consolidation for payroll and benefit related items
Managing enrollment of Expats, GMs & Local plus employees to Benefits, liaise with Benefit providers
Communicate changes to IHG Vendors on employee benefit coverage based on changes to personal/ professional situation includes new hire, termination, transfer, pay changes etc.
Providing information and answering employee questions about payroll & benefit related matters
Maintaining employee records in the Payroll systems and files
Ensure data is aligned between HR system; Payroll systems and Employee files
Ensure payments of HR Suppliers (Payroll, Benefits, 3rd Parties)
Process payments via Finance Systems as required
Perform data checks before every payroll and perform controls before payroll approval
Propose and work on process improvement for countries and processes
Perform as backup for assigned tasks when needed
Provide inputs for Audit requests within agreed timeframes
Ensure HRSS processes & procedures are aligned to company policies
Documentation of HRSS processes and procedures and ensuring they are updated when required
Support training requirements for payroll users , HRSS Associate as required
Track and report defined Service Level Agreement requirements and metrics
Administer the processing of variable components of Pay i.e. paid time off, bonuses, deductions etc through a defined process agreed with outsource vendor.
Work with Mobility team for Expat taxes, shadow payroll ensuring the tax affairs are settled as per government compliance

Key Collaborative Network

Key Shared Accountabilities

Key Interfaces

Case Management system and shared mailboxes
Data accuracy in maintaining records
HR employee records set up and maintained
Audit and Legal Compliance
Adherence to KPI deliverables

Payroll Vendors
Benefit Vendors
HRSS Accounting
Finance
Regional HR Teams
Hotel Finance & HR Teams
Mobility Team
Tax Authorities (where applicable)

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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