Company Description Beyond Just Service offers flexible support for administrative tasks, from answering phones to managing invoices, so you can focus on growing your business. Trust us to be your reliable support system. Role Description This is a full-time on-site role for a Customer Service Associate located in Chandigarh, India. The Customer Service Associate will be responsible for answering phones, sorting spreadsheets, managing invoices, and providing exceptional customer service on a daily basis. Qualifications Excellent communication and interpersonal skills Strong attention to detail and organizational skills Ability to multitask and prioritize tasks effectively Experience in customer service or related field Proficiency in Microsoft Office and CRM software Problem-solving skills and a positive attitude Ability to work in a fast-paced environment High school diploma or equivalent, college degree is a plus Show more Show less

Location: Sector 67, Mohali (WFO) Shift:- UK Shift (1:30 PM - 10:30 PM) About the Role We seek a highly driven and creative Digital Marketing Manager to lead our digital strategy and drive lead generation across multiple channels. This role is ideal for someone who thrives in a fast-paced environment, understands B2B and LinkedIn deeply, and can craft compelling campaigns across organic and paid platforms. You will work closely with SEO and content teams, own the marketing calendar, and drive demand through cold outreach, partnerships, and events. Key Responsibilities ✅ Annual & Quarterly Marketing Roadmap Plan and execute a data-driven yearly marketing roadmap Define KPIS, campaign themes, and team deliverables ✅ Lead Generation & Funnel Ownership Drive qualified leads through multi-channel strategies Execute targeted campaigns across LinkedIn (organic & paid), email, and social platforms Manage cold outreach (email campaigns, LinkedIn messaging, calling) ✅ Social Media & LinkedIn Marketing Plan and post high-impact content for LinkedIn Run paid LinkedIn campaigns with optimised targeting Grow followers and engagement across relevant platforms ✅ Team & Content Oversight Lead and guide SEO specialists and content writers Approve blog topics, content plans, and keyword strategies Ensure content is aligned with SEO goals and brand voice ✅ Website, SEO & Blog Strategy Oversee technical and on-page SEO Maintain blog publishing cadence with relevant keywords Track SEO KPIs and optimise for ranking and traffic ✅ Review Systems & Thought Leadership Create and circulate review questionnaires for testimonials Launch and manage podcast content with internal/external guests Position brand leaders as thought leaders ✅ Partnerships, Referrals, & Co-marketing Build referral systems and partnership campaigns Work with industry allies on co-branded activities ✅ Campaign Calendar & Event Marketing Maintain a detailed monthly & quarterly marketing calendar Plan and execute participation in industry-specific events and webinars Requirements 5+ years of experience in digital marketing, preferably in B2B/BPO/KPO. Proven expertise in LinkedIn marketing (organic + paid) Hands-on with tools like HubSpot, Mailchimp, Google Analytics, SEMrush, etc. Strong knowledge of SEO, blogging, and content marketing Experience managing a team (content writers, SEO) Excellent copywriting, communication, and analytical skills Self-starter mindset with a test-and-learn approach to campaigns Good to Have Experience with cold email automation tools (e.g., Lemlist, Instantly, Apollo) Past exposure to podcast production and distribution Worked on referral/partner marketing programs Show more Show less

Exp - 1-4 years Location - Mohali (WFO) Shift:- UK Shift (1:30 PM - 10:30 PM) Number Of Vacancies- 1 About Us: Beyond Just Service is a forward-thinking Business Process Outsourcing company committed to delivering top-tier digital marketing solutions. As we expand, we are seeking an experienced Web Developer to manage and create websites for a diverse range of companies. If you have a passion for web development and a strong track record in managing websites, we want you on our team! Key Responsibilities: Website Development & Management: Build, customise, and maintain websites using WordPress, Webflow, Wix, and WooCommerce. Multi-Project Handling: Manage multiple websites across different industries, ensuring top performance and user experience. Optimisation & Performance: Improve website speed, responsiveness, and SEO to enhance rankings and engagement. Technical Problem-Solving: Troubleshoot website issues and implement solutions to enhance site functionality and security. Collaboration: Work closely with designers, marketers, and content creators to ensure cohesive branding and messaging. Stay Updated: Keep up with the latest web trends, plugins, and technologies to enhance website functionality. What We’re Looking For: 2–3 years of experience in managing and creating websites for various companies Strong expertise in shopify, WordPress, Webflow, Wix, WooCommerce, and more Solid understanding of HTML, CSS, JavaScript, and basic SEO principles Ability to handle multiple projects and meet deadlines efficiently Excellent English skills—both written and verbal A team player with a positive attitude and a proactive approach

Job Title: Dispatch Manager (US Process) Location: Mohali Department: Dispatch Reports To: Head of Operations Employment Type: Full-Time Job Summary We are seeking a highly organized and results-driven Dispatch Manager to oversee daily activities of the dispatch team. The ideal candidate will ensure efficient operations, streamline processes, and support process growth by aligning operational systems with strategic objectives. Key Responsibilities Oversee and optimize daily operations and workflows Implement operational policies and procedures Monitor teams' quality and report the same to the management Ensure compliance with company policies Lead, mentor, and manage team performance to maintain high standards Collaborate with other departments to align operations Identify opportunities for process improvements and cost reduction Qualifications & Skills Bachelor’s degree (MBA preferred) Proven experience (2+ years) in a team handling role and overall 4 years of experience Strong leadership, communication, and problem-solving skills Ability to work under pressure and make data-driven decisions Tech-savvy and comfortable working with automation tools

Beyond Just Service, a global provider of contact center and back-office support, is hiring a Certified Payroll Specialist for our California-based client, a fast-growing, compliance-driven transportation and logistics firm. This is a high-impact position ideal for someone with elite Excel skills, an obsession for digital organization, and the leadership qualities to manage a small payroll micro-team. Full technical training will be provided, but you must arrive ready to build airtight workflows and protect our client from costly compliance issues. What You’ll Do Certified Payroll Compliance Collect and validate driver and subcontractor timesheets, GPS logs, and equipment hours Cross-check hours, job codes, and fringe allocations; flag issues proactively Generate WH-347 and DIR e-CPRs weekly for active jobs Maintain up-to-date wage determinations and implement regulatory updates fast Monitor subcontractor reports, reject non-compliant submissions, and escalate as needed Data Systems & Audit Readiness Build advanced Excel/Google Sheets workbooks with Pivot Tables, Power Query, XLOOKUP, and macros Organize digital files into audit-ready, instantly retrievable folders Assemble audit binders and respond to agency inquiries within 24 hours Collaborate with HR, Dispatch, Billing, and offshore timecard auditors daily Team Leadership Lead a micro-team of 1–2 payroll/data-entry assistants Run daily stand-ups, assign tasks, provide feedback, and escalate blockers Train internal staff and subcontractors on CPR procedures Process Improvement Map and refine SOPs to improve turnaround time Lead automation initiatives for data capture and error flagging Track ROI and execution of each improvement effort What You Bring Required: Bachelor’s degree in Accounting, Finance, Commerce, Computer Science, or related field—or equivalent practical experience 3+ years managing complex data in a fast-paced environment 1+ year of experience supervising staff (team lead, senior analyst, or similar) Technical Mastery: Expert-level Excel/Google Sheets: Pivot Tables, Power Query, XLOOKUP, Macros/VBA Strong command of digital file management and collaboration tools (Slack, Teams, Asana, Trello, Monday, etc.) Soft Skills: Meticulous attention to detail and digital organization Action-oriented decision-making with a calm sense of urgency Proficient written and verbal English communication High learning velocity and discretion with sensitive data Constructive feedback culture and self-direction across time zones

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

Beyond Just Service, a global provider of contact center and back-office support, is hiring a Certified Payroll Specialist for our California-based client, a fast-growing, compliance-driven transportation and logistics firm. This is a high-impact position ideal for someone with elite Excel skills, an obsession for digital organization, and the leadership qualities to manage a small payroll micro-team. Full technical training will be provided, but you must arrive ready to build airtight workflows and protect our client from costly compliance issues. What You’ll Do Certified Payroll Compliance Collect and validate driver and subcontractor timesheets, GPS logs, and equipment hours Cross-check hours, job codes, and fringe allocations; flag issues proactively Generate WH-347 and DIR e-CPRs weekly for active jobs Maintain up-to-date wage determinations and implement regulatory updates fast Monitor subcontractor reports, reject non-compliant submissions, and escalate as needed Data Systems & Audit Readiness Build advanced Excel/Google Sheets workbooks with Pivot Tables, Power Query, XLOOKUP, and macros Organize digital files into audit-ready, instantly retrievable folders Assemble audit binders and respond to agency inquiries within 24 hours Collaborate with HR, Dispatch, Billing, and offshore timecard auditors daily Team Leadership Lead a micro-team of 1–2 payroll/data-entry assistants Run daily stand-ups, assign tasks, provide feedback, and escalate blockers Train internal staff and subcontractors on CPR procedures Process Improvement Map and refine SOPs to improve turnaround time Lead automation initiatives for data capture and error flagging Track ROI and execution of each improvement effort What You Bring Required: Bachelor’s degree in Accounting, Finance, Commerce, Computer Science, or related field—or equivalent practical experience 3+ years managing complex data in a fast-paced environment 1+ year of experience supervising staff (team lead, senior analyst, or similar) Technical Mastery: Expert-level Excel/Google Sheets: Pivot Tables, Power Query, XLOOKUP, Macros/VBA Strong command of digital file management and collaboration tools (Slack, Teams, Asana, Trello, Monday, etc.) Soft Skills: Meticulous attention to detail and digital organization Action-oriented decision-making with a calm sense of urgency Proficient written and verbal English communication High learning velocity and discretion with sensitive data Constructive feedback culture and self-direction across time zones

Beyond Just Service, a global provider of contact center and back-office support, is hiring a Freight Broker for our California-based client, a fast-growing, compliance-driven transportation and logistics firm. Please check the below job description. Job Title: Freight Sales Representative / Business Development Executive 🔹 Job Type: Full-Time | Performance-Based 🔹 Responsibilities: • Prospect and cold call new shippers to secure freight contracts • Build and manage a sales pipeline of potential customers • Negotiate pricing and service terms with clients • Meet or exceed monthly and quarterly sales targets • Coordinate with dispatch and operations to ensure successful delivery 🔹 Qualifications: • Must have prior experience in freight sales, logistics, or trucking • Strong communication and negotiation skills • Self-driven with a hunter mindset • Proven ability to work independently and meet sales goals • Must have working knowledge of dry van and reefer freight