NXTPoint Logistics provides a complete range of end-to-end supply chain solutions spanning from distribution, warehousing and fulfillment to managed logistics, transportation and final mile delivery. It leverages broad 3PL capabilities, market-leading technology and deep vertical industry expertise to help both large and small clients reach greater levels of efficiency, service and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive provider in the industry. Learn more at nxtpointlogistics.com.
Summary
We are seeking a highly analytical and strategic
Parcel Program Manager
to lead and optimize our parcel shipping program. This role is responsible for developing and managing parcel pricing models, rate cards, and carrier relationships to maximize revenue and ensure operational profitability. The ideal candidate will bring deep expertise in parcel logistics, cost modeling, and data analytics, with a strong understanding of LTL and other transportation modes.
Essential Duties And Responsibilities
- Develop and maintain parcel pricing models based on volume, weight, dimensions, and customer-specific needs.
- Create and manage custom rate cards and pricing grids for customers.
- Determine strategic markups to optimize profitability while remaining competitive.
- Analyze current pricing practices and identify gaps and opportunities for improvement.
- Continuously monitor and analyze carrier rate structures, surcharges, and market trends to identify cost-saving opportunities and ensure competitive pricing.
- Maintain strong relationships with parcel and LTL carriers.
- Review and analyze contracts to ensure favorable rate terms and cost savings.
- Conduct network and route analysis to determine optimal carriers and transit times.
- Analyze shipping volumes, SLAs, and performance metrics to drive continuous improvement.
- Develop and maintain dashboards for tracking KPIs, billing accuracy, and service levels.
- Partner with Finance to ensure billing accuracy, receivables timeliness, and audit compliance.
- Collaborate with Operations to align on package dimensions, weight accuracy, and service expectations.
- Work with TMS/WMS and other systems to streamline billing and pricing workflows as it relates to transportation and/or shipping.
- Participate in carrier audits and claims reviews to ensure compliance and recover costs.
- Identify additional revenue opportunities (e.g., overpacking, storage, packaging models).
- Monitor market trends and customer behavior to adjust pricing strategies dynamically.
QUALIFICATONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience
Bachelor’s Degree in Logistics, Supply Chain, Engineering, or related discipline required. Master’s Degree preferred. Must possess a minimum of 5 years of experience in transportation management, parcel logistics, pricing, or related field. Lean/Six Sigma certification preferred.
Knowledge, Skills, And Abilities
- In-depth understanding of parcel logistics, including carrier rate structures (FedEx, UPS, DHL).
- Knowledge of LTL and other transportation modes.
- Familiarity with transportation management systems (TMS), warehouse management systems (WMS), and billing systems.
- Understanding of pricing strategies, cost modeling, and revenue optimization.
- Knowledge of contract negotiation and rate card development.
- Awareness of industry trends, carrier policies, and regulatory considerations.
- In-depth understanding of parcel logistics, including carrier rate structures (FedEx, UPS, DHL).
- Knowledge of LTL and other transportation modes.
- Familiarity with transportation management systems (TMS), warehouse management systems (WMS), and billing systems.
- Understanding of pricing strategies, cost modeling, and revenue optimization.
- Knowledge of contract negotiation and rate card development.
- Awareness of industry trends, carrier policies, and regulatory considerations.
Travel
Ability to travel within the United States up to 15% of the time.
PHYSICAL/ENVIRONMENTAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Activity Level
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel, see clearly and talk or hear. Must be able to occasionally lift and/or move up to 10 pounds. Occasionally required to reach with hands and arms.
Working Conditions
Primarily located in a climate controlled office environment. Occasional to Frequent exposure to outdoors and indoor warehouse environment with adequate ventilation. Occasional to Frequent exposure to vibration, improperly illuminated or awkward and confining work spaces. Occasional to Frequent working above ground level where the possibility of falling exists. Loud noises typical when present in a warehouse or outdoor environment.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
