Posted:1 week ago|
Platform:
On-site
Full Time
We are Star Health & Allied Insurance Co. Ltd., India’s leading private Health Insurance company. Headquartered in Chennai, we began our operations in 2006 as India's first standalone Health Insurance provider. Today, with over 14,000 Network Hospitals , 850+ branch offices spread across the country, over 6.40 lakh agents and over Rs. 30,300 crore in paid claims, we are truly the health insurers to the nation.
As a Tele sales Team Leader, you will be responsible for leading and motivating a team of tele sales representatives to achieve sales targets and deliver outstanding customer service. You will play a pivotal role in driving performance, providing guidance and support, and fostering a positive and collaborative team environment.
l Lead a team of insurance tele sales representatives, providing coaching, training, and performance feedback to optimize individual and team performance.
l Set ambitious sales targets and develop strategies to achieve them, monitoring progress and implementing corrective actions as needed.
l Conduct regular performance evaluations and provide constructive feedback to team members, recognizing achievements and addressing areas for improvement.
l Develop and maintain a comprehensive understanding of our insurance products, processes, and systems to effectively support and guide team members.
l Monitor sales calls and provide ongoing coaching to enhance sales techniques, product knowledge, and customer service skills.
l Collaborate with other departments to streamline processes, resolve customer issues, and ensure a seamless customer experience.
l Stay updated on industry trends, competitor activities, and regulatory requirements to inform sales strategies and maintain compliance.
l Prepare and analyze sales reports, identifying trends and opportunities for improvement, and presenting findings to management.
l Proven experience in tele calling/tele sales/insurance background, with a track record of meeting or exceeding sales targets.
l Previous experience in a leadership or supervisory role, with strong coaching and teambuilding skills.
l Excellent communication skills, both verbal and written, with the ability to effectively interact with team members, clients, and stakeholders.
l Strong organizational skills and the ability to prioritize tasks in a fast paced environment.
l Proficiency in CRM software and MS Office Suite.
l Demonstrated ability to analyze data, identify trends, and make data driven decisions.
l Knowledge of insurance products, regulations, and industry best practices.
l Bachelor's degree in Business Administration, Marketing, or a related field preferred.
l Training and professional development opportunities.
l Supportive and collaborative work environments.
l Opportunities for career advancement within the insurance & Sales sector.
Please share your profiles in the details mentioned below -
Baisakhi Sarkar - HR Manager
Contact - 8537006973
baisakhi.sarkar@starhealth.in
Star Health
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