Operations Manager

Job Title:

Location:

Salary:

About the Role:

We're looking for a proactive and detail-oriented Execution & Systems Manager to work directly with the founder across multiple fast-growing businesses — including a cafe (London Street Cafe), a restaurant tech platform (Dine50), and an e-commerce brand. You will act as the operational brain behind the founder, ensuring ideas turn into execution, systems are created and audited, and teams are aligned.

This is a perfect role for someone who loves organizing chaos, driving execution, and helping founders scale faster.

Key Responsibilities:

Founder Support & Execution:

• Convert daily voice notes and ideas into structured tasks and projects
• Assign tasks to relevant team members and track them to closure
• Manage daily 15-min sync with founder to prioritize work

Systems & SOP Creation:

• Build SOPs for operations, marketing, HR, and finance
• Maintain an up-to-date SOP library in Google Sheets or documentation tools
• Conduct weekly SOP audits and refine processes

Project & Dashboard Management:

• Maintain task dashboards across all businesses (Google Sheets or Asana)
• Track project timelines, deadlines, red flags, and ownership
• Share weekly reports with the founder on progress and bottlenecks

Team Coordination & Accountability:

• Directly manage and follow up with internal team members
• Ensure alignment and timely completion of delegated tasks

Ideal Candidate:

• 2–5 years of experience in operations, execution, or project management
• Proficient in Google Sheets, task tracking, and documentation
• Strong follow-up and accountability mindset
• Detail-oriented with great communication and organizational skills
• Basic understanding of business functions (marketing, operations, finance)
• Bonus: Experience using Asana or ClickUp

Why Join Us?

• Work directly with the founder and be a part of business decision-making
• Build scalable systems from scratch
• Learn across multiple domains (F&B, SaaS, e-com)
• Be the reason things get DONE

To Apply:

• Share your CV and 2-3 lines on why you think you're the right fit.