Operations Executive

Continental Hospitals, Gachibowli, Hyderabad

Continental Hospital is a JCI and NABH accredited facility offering multi-specialty, tertiary, and quaternary care services. With 585 beds and more than 50 specialties, the healthcare institution is spread across 18 floors (1.4 million sq. ft), with 600 capacity car parking, 36 customized elevators, 2 escalators, located in the IT and Financial District of Hyderabad, Gachibowli.

Continental Hospitals, India’s first LEED qualified super specialty hospital is built on international standards and is designed to enhance the healing spaces with natural ventilation, safety, and privacy. The hospital has incorporated the safest standards in the world including fire, water resources, sanitation, and internal transportation systems. Continental Hospitals was founded by Dr Guru N Reddy in April 2013 to redefine healthcare in India by providing quality patient care with integrity, transparency, a collaborative approach, and evidence-based medicine.

The hospital has 16 Modular Green OTs, 90 Single-room ICU beds including Level 3 NICU and PICU, and is known for its efficient critical care team. Continental Hospitals has a special health check lounge and a dedicated area for international patients, state-of-the-art facilities and medical equipment, as well as the latest communication and information technology.

Key specialties include Gastroenterology, Oncology, Orthopedics, Neuroscience, Cardiology, and Multi-organ Transplants. Our proactive team of highly experienced doctors, nurses, and staff ensures that we deliver the highest standard of personalized care to our patients at all times.

Operations Executive – OP, IP & OT

Role Overview:

Key Responsibilities:

1. Outpatient (OP) Operations:

• Manage the daily operations of the OP department, ensuring smooth patient flow and minimal waiting time.
• Coordinate with medical staff to ensure timely appointments and follow-ups.
• Oversee patient registration, billing, and insurance verification.

1. Inpatient (IP) Operations:

• Coordinate the admission and discharge process for IP patients, ensuring all required documentation is completed.
• Ensure seamless communication between nursing, medical staff, and administrative departments.
• Maintain patient records and ensure compliance with healthcare regulations.

1. Operation Theatre (OT) Operations:

• Oversee the scheduling and preparation of surgeries in the OT.
• Ensure proper sterilization, equipment readiness, and staffing for all surgeries.
• Coordinate with surgeons, anesthetists, and nursing teams for smooth surgery operations.

1. General Responsibilities:

• Monitor and maintain departmental operations and performance standards.
• Resolve patient complaints and address concerns in a timely manner.
• Ensure all operational processes comply with hospital policies and regulatory standards.
• Work closely with the management team to improve operational efficiencies and patient satisfaction.

Qualifications:

• Degree in Hospital Management, Healthcare Administration, or related field.
• Previous experience in hospital operations or healthcare management is preferred.
• Strong organizational, communication, and multitasking skills.