Network Consulting Engineer

Technical Consulting Engineer (L3)

Responsibilities – What You Will Do

• Work closely with extended regional teams to deliver business-critical services to high-value customers.
• Troubleshoot and resolve complex issues related to networking infrastructure and technologies.
• Gain deep insight into the functionality of networking products and technologies.
• Provide phone/email consultations to independently debug product issues reported by enterprise customers.
• Act as a technical point of contact for fellow engineers and stakeholders.
• Deliver technical support for Cisco technologies, products, and solutions.
• Resolve moderately to highly complex technical issues based on customer needs.
• Simulate technical problems in lab environments for testing and issue replication.
• Document technical findings and contribute to internal knowledge bases.
• Deliver internal/external technical presentations and cross-training sessions.
• Escalate product-related issues to relevant business units for enhancements or bug fixes.
• Continuously upskill and expand upon core technical knowledge through hands-on exposure and training.

Required Skills & Experience – Who You Are

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Networking, Electronics/Electrical Engineering, or equivalent technical field.

• 8–10 years of proven experience in technical consulting, design, deployment, and troubleshooting of network infrastructure.

• Strong hands-on experience with Cisco IP and Optical Routers (e.g., ASR9912, ASR9910, ASR9903, Cisco 8000 series).

• Certifications such as

  CCNA, CCNP, or CCIE (Routing & Switching / Service Provider)

  are highly preferred.
• Advanced expertise in networking protocols and service configurations including:

• OSPF, IS-IS, BGP, MPLS (LDP, TE), RSVP, L3VPN, VPWS, VPLS, Segment Routing, VXLAN, LISP, IPv6

• Solid understanding of switching technologies:

• STP, RSTP, MSTP, VTP, VSS, vPC, vDC, LACP, VLAN, VXLAN, EVPN

• Strong analytical and problem-solving skills with a passion for debugging complex issues.
• Excellent communication skills with the ability to simplify and explain complex technical data to customers and peers.
• Ability to create technical documentation and share knowledge effectively within the team and across departments.