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3.0 - 6.0 years

15 - 20 Lacs

Hyderabad

Work from Office

Overview About Us We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the world’s creative best. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research, Business Support Services, Media Services, Consulting & Advisory Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together . Responsibilities Requirement gathering and evaluation of clients’ business situations in order to implement appropriate analytic solutions. Designs, generates and manages reporting frameworks that provide insight as to the performance of clients’ marketing activities across multiple channels. Be the single point of contact on anything data & analytics related to the project. QA process: Maintain, create and re-view QA plans for deliverables to align with the requirements, identify discrepancies if any and troubleshoot issues. Prioritize tasks and proactively manage workload to ensure timely delivery with high accuracy. Active contribution to project planning and scheduling. Create and maintain project specific documents such as process / quality / learning documents. Qualifications Our global marketing agency teams. You will also be closely collaborating with Manager and colleagues within the Data Operations & Reporting function. 6-9 years experience in data management and analytics in Marketing or relevant domains with strong problem-solving ability. 6-9 years experience producing deliverables with Python and/or SQL, ETL, Boolean scripts 6-9 years experience applying advanced statistical analysis and understanding marketing fundamentals to produce work deliverables 6-9 years experience explaining complex topics to a non-technical audience Knowledge in S3, Docker, AWS and SQL is desirable. Strong working knowledge of Excel is mandatory. Strong knowledge on media metrics, custom calculations, and metrics co-relation

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6.0 - 9.0 years

12 - 16 Lacs

Bengaluru

Work from Office

Overview We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the world’s creative best. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research, Business Support Services, Media Services, Consulting & Advisory Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together . Responsibilities Requirement gathering and evaluation of clients’ business situations in order to implement appropriate analytic solutions. Designs, generates and manages reporting frameworks that provide insight as to the performance of clients’ marketing activities across multiple channels. Be the single point of contact on anything data & analytics related to the project. QA process: Maintain, create and re-view QA plans for deliverables to align with the requirements, identify discrepancies if any and troubleshoot issues. Prioritize tasks and proactively manage workload to ensure timely delivery with high accuracy. Active contribution to project planning and scheduling. Create and maintain project specific documents such as process / quality / learning documents. Should be able to drive conversation with team, client and business stake holders Qualifications 6-9 years experience in data management and analysis in Media or relevant domains with strong problem-solving ability. MMM, SQL, R/Python is must have Understanding of Marketing Analytics is good to have Prior experience in digital marketing & analytics (Google/Adobe), Client and Delivery Management Strong knowledge on media metrics, custom calculations, and metrics co-relation Ability to identify and help determine key performance indicators for the clients. Strong written and verbal communication skills. Led delivery teams and projects to successful implementations Familiarity working with large data sets and creating cohesive stories. Able to work and lead successfully with teams, handling multiple projects and meeting timelines. Maintaining positive client and vendor relationships. Presentation skills using MS Power Point or any presentation platforms

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10.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Role: Associate Director Marketing & Communication, Bangalore Experience: 10+ years Salary: Upto 24 LPA ____________________________________________________ Role Summary: The Associate Director Marketing & Communication is responsible for leading Organisation communications strategy, brand positioning, and content ecosystem across various verticals including Schools, Youth, Business Development, Knowledge Hub, People, and the flagship annual event. This pivotal role encompasses brand development, content leadership, campaign management, event communications, team management, and cross-functional collaboration. The Associate Director will work closely with program teams, leadership, design, and digital teams to ensure that the organizations communication efforts are unified, compelling, and aligned with its mission. Key Responsibilities: 1. Strategic Communications & Brand Development: Define, refine, and implement the integrated brand and communications strategy. Lead organizational narrative building and craft impact-driven stories aligned with organization strategic vision. Position organization within the education and skilling ecosystem with a consistent narrative. Develop cross-platform campaigns to build visibility, thought leadership, and engagement. Measure communications effectiveness against pre-agreed metrics and make data-driven improvements. Build and implement comprehensive content strategies for Schools, Youth, QEL, Knowledge Hub, BD, and other teams. Supervise the creation of articles, blogs, reports, newsletters, AVs, case studies, and presentations. Ensure all communications align with program strategies and organizational impact. Collaborate with research and data teams to translate insights into compelling storytelling. Develop systems for collecting stories and testimonials from learners, teachers, partners, and government stakeholders. Conduct or oversee field visits to gather case stories, quotes, and multimedia content. 2. Event Communications & Campaigns: Lead end-to-end communications for key organizational events, including Quest2Learn (Q2L), Annual Staff Meet, and Funders Collaborative. Oversee pre-event promotion, branding, AV setup, live coverage, and post-event storytelling. Manage vendors for design, production, and technical execution related to events. 3. Team Leadership and Coordination: Mentor a team of content writers and the design team to ensure alignment and coherence across all communication outputs. Set performance goals, review progress, and mentor the team towards professional growth. Collaborate with the digital and media teams to ensure integrated messaging and cohesive campaign execution across platforms. Align content production with program needs and manage the communications calendar. Coordinate recruitment, onboarding, and performance reviews for team members. Regularly track and report communication performance. Ensure timely documentation and internal reporting of communications outcomes. Archive all communication materials and ensure compliance with branding guidelines. 4. Internal Communications and Cross-Functional Support: Serve as the single point of contact (SPOC) for all program communication requirements. Provide strategic communication inputs for Business Development, People, and Knowledge Hub teams. Lead the content creation and dissemination for annual reports. Ensure smooth coordination across social media, digital, design, and program teams. 5. Systems, Processes and Compliance: Establish clear content creation workflows with defined briefs, timelines, and approvals. Ensure adherence to brand, finance, and HR policies across all communications deliverables. Manage the communication budget and meticulously track spending. Skills & Experience Required: Education: Degree in Communications, Marketing, Journalism, or a related field. Experience: 7-10 years of experience in strategic communications, brand management, or marketing. Brand & Campaigns: Demonstrated ability to manage brand identity and integrated campaigns. Content Expertise: Strong editorial, visual storytelling, and content development skills. Leadership: Experience in team leadership, performance management, and mentorship. Event Communications: Proven experience in event-based communications and campaign execution. Sector Preference: Background in education, development, or the nonprofit sector is preferred. -- Hiring Note : Applications will be reviewed on rolling basis. This job is first posted on July 2, 2025 on GroundZeroJobs.Org For any questions, ping us on WhatsApp Chat helpline : +91-8058331557

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6.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Profile Description We’re seeking someone to join our team as Director as a Team Lead. Workforce Services (WS) is a dynamic and fast-paced area within the firm's Enterprise Technology & Services division. We are responsible for delivering high quality technology solutions and support functions to our internal end users. Our goal is to ensure end users across the firm can perform their job efficiently with minimal to no interruption. Enterprise_Technology Enterprise Technology & Services (ETS) delivers shared technology services for Morgan Stanley supporting all business applications and end users. ETS provides capabilities for all stages of Morgan Stanley’s software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications. ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of employees. Application and end user functions are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database functions. Workforce Technology & Services Workforce Technology & Services Provides the Firm’s workforce with the technology, services and capabilities required to meet the needs of colleagues, partners and clients Workplace Operations & Support This is Director position that delivers efficient technical support and ensures smooth operations of the organization's workplace environment for end-users, including hardware, software, and network resources. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. At Morgan Stanley India, we support the Firm’s global businesses, with critical presence across Institutional Securities, Wealth Management, and Investment management, as well as in the Firm’s infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, there’s ample opportunity to move across the businesses for those who show passion and grit in their work. Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on… What You’ll Do In The Role WS is seeking an experienced manager to lead our established Service Desk team. The ideal candidate will be a strong leader with a vision for motivating the team to deliver world-class service. The ideal candidate will collaborate with IT colleagues to identify and implement opportunities for efficiency and excellence, aiming to achieve tasks more effectively and promptly. Oversee the Service Desk Team Lead, with responsibility for managing 10 to 15 employees and contractors involved in level 1, knowledge management, major incident management, reporting, and training. Communicate vision, goals and direction for the team. Execute/Implement overall strategy and direction. Promote innovation and process improvement. Responsible for overseeing recruitment processes and managing employee performance. Anticipate change impact and implement solutions to reduce its effects Identify opportunities for efficiency improvement and automation. Drive Service Desk KPI's and metrics. Compile and provide reporting to Senior Management. What You’ll Bring To The Role 6-8 years IT service desk or customer desk experience – leading teams of 10-15 in a multilevel organization 6+ years call-center management experience or equivalent required in a technical or customer service field. Experience with Microsoft Office products, Windows 10, and general office computing tools required. Having track records of leading people (a team of 10-15 people) Manage day-to-day operations including metrics, KPI, reports Act as an escalation point for their team. Responsible for people` performance and development Having good communication and prioritization skills Enable to collaborate on all levels What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

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5.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We're the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We've grown our annualized revenue by over 30x since January 2021 We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About The Role As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry. What You Will Do Engage and manage relationships with clients and stakeholders Lead project planning sessions with the internal team and client's staff Support solution proposals for client pursuits, proposals, and PoCs Participate in proposal and POC processes (i.e. design, submission, and review) Support the creation of contracts and related communication with clients Identify and help secure growth opportunities for existing clients Manage project progress and adapt work as required Ensure projects meet deadlines Manage relationships with clients and stakeholders Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics Oversee all incoming and outgoing project documentation Identify and manage issues, risks, assumptions, and dependencies Continuously optimize and improve processes and the overall approach where necessary What We Need Bachelor's degree in computer science or a related technical field is a plus 5+ years experience as a Project Manager Insurance domain knowledge is a must Strong client facing experience is a must Technical skills are a plus Has experience seeing projects through the full life cycle Excellent analytical skills and problem-solving skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Self-motivated and able to work independently Able, willing, and excited to work in a fast-paced collaborative startup environment Must be based in Asia Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo's Privacy Notice and you consent to the processing of your data as part of this application.

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12.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios. Zeta has over 1,700+ employees across the US, EMEA, and Asia, with 70%+ roles in R&D . Backed by SoftBank, Mastercard, and other investors , we raised $330M at a $2B valuation in 2025. Learn more @ www.zeta.tech , careers.zeta.tech , Linkedin , Twitter About The Role Zeta is looking for an experienced client facing program Manager who is responsible for overseeing discovery, planning, execution, and delivery of product features and fixes, tech and non-tech initiatives, ensuring that they align with the client engagement objectives and commitments. The role requires a combination of strong stakeholder management, communication skills, negotiation skills and a deep understanding of platform delivery methods. Responsibilities Planning, Design and Execution: Drive the discovery phase, develop and executerealisticquarterly & sprint plansthat meet budget and quality expectations. Actively setand manage expectations of senior stakeholders (internal & client) wrtdelivery timelines and risks. Implement and oversee quality assurance processes to ensure deliverables meet standards. Stakeholder Management: Engage with various stakeholders, including client senior stakeholders, business & engineering leaders, design teams, and team members to drive execution. Develop and maintain strong relationships with key stakeholders, including customers, partners, and internal product & engineering teams. Delivery oversight & governance: Track delivery progress, identify risks and issues proactively, ensuring that mitigation and resolution plans are in place and are communicated with key client & internal stakeholders. Lead program governance (both internally & with the client)ensuring alignmentonprogress,risksand issues with key stakeholders. Change Management: Implement effective change control processes to manage alterations to the scope, schedule, and resources. Actively communicate changes to stakeholders and ensure alignment. Leadership and Collaboration Skills : Manage a team of program & project managers (upto 15 direct reports). Engage with senior leadership to clearly identify program purpose & objectives, often leading requirement analysis & business case preparation. Resource Management: Identify, allocate, and track resources, including budget, personnel, and equipment. Performance Monitoring: Establish and monitor key performance indicators (KPIs) for program success. Make data-driven decisions based on performance metrics. Reporting and Documentation: Maintain comprehensive documentation, including project plans, reports, and other relevant materials. Skills Program Management Skills :Strong experience in project/program management, including experience leading large-scale, complex technical programs (50-200 FTEs; 8-12 workstreams) in a fast-paced and dynamic environment. Excellent organizational and time management skills, with the ability to deliver high-quality work under tight deadlines. Stakeholder Management Skills (clients & internal product & engineering leaders)- Leadership & interpersonal skills, with a proven ability to motivate and lead cross-functional teams. Prior experience leading delivery of product & engineering programs in a BFSI environment (preferably credit card domain) Strong understanding of scrum and agile methodologies, sprint planning etc. Strong hands-on experience on project management tools like JIRA, Trello, Smartsheet, OKR management software, Kanban, etc Nice To Have PMP or equivalent project management certification is a plus Banking / Credit card domain experience SaaS product implementation experience Experience And Qualifications 12+ years of software industry experience with 5+ years of experience managing large software development projects from inception to launch in BFSI domain. Experience with B2B enterprise, SaaS / Cloud-based products is a strong plus Undergraduate Degree in Engineering + Graduate Business Degree (MBA or equivalent) Equal Opportunity Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success

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4.0 - 5.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Your Tasks Identify and implement best practices to drive process improvements, elevate service levels, and enhance inventory turnover in alignment with strategic goals. Develop supply chain dashboards per Beiersdorf's global standards and ABP-linked KPIs. Analyze workflows to eliminate non-value-added activities and streamline operations. Collaborate with the Supply Chain Director on KPI reviews, dashboards, budget management, cost control, and IT automation projects. Design and deploy key demand and supply planning processes aligned with business goals. Train and mentor the planning community on effective process and tool usage. Lead S&OE rollout in India with blueprint creation and workflow mapping. Drive change management with commercial and operations teams to support continuous improvement. Serve as an APO business expert ensuring operational excellence. Design and optimize a primary delivery transportation network to minimize total delivered cost. Lead SAP-WMS implementation with RLMs and LSPs to achieve logistics KPIs. Build strong, cost-effective vendor partnerships by transportation lane. Ensure >98% compliance in timely transit and vehicle placement. Establish warehouse excellence using value stream mapping and lean management. Initiate cost-saving projects to maintain quality supply and drive innovation. Define safety and quality standards for warehouses with the Regional Logistics team. Develop SOPs to maintain inventory accuracy and resolve location-wise issues. Build RLM capabilities for effective regional demand planning execution. Develop metrics to evaluate planning tools like MRP and CRP. Conduct logistics cost-benefit analyses to optimize service levels by channel (GT, MT, E-com, CSD/CPC). Your Profile For This Pivotal Role, You Should Bring A rich background with at least 4-5 years of solid post-MBA experience in supply chain arena, ideally experienced in a significant FMCG or FMCD organization. A comprehensive understanding of the Indian logistics environment encompassing warehousing, transportation, planning complexities, and exposure to contemporary supply chain IT tools and solutions. Demonstrated experience and capability in leading major supply chain IT initiatives that have successfully translated into operational efficiencies and optimization of resources. Analytical and problem-solving skills matched with a proactive mindset to drive process improvements across supply chain operations. At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society. Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values – CARE, COURAGE, SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all. Additional Information Your responsible recruiter is Megha Saraf. Please apply online via the Beiersdorf Intranet until 22nd July 2025.

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0 years

0 Lacs

Hyderabad, Telangana, India

Remote

CSMs are responsible for retention of our customers, and organized for the most part by region, vertical, size, and/or product, with robust use of customer success tools to effectively execute responsibilities. They are also customer advocates, serving as voice of the customer within Blackbaud, internally guiding customer strategy; product, service and support requirements; experience across Market Groups and Verticals; product and relationship marketing and other communications; and other functional areas. The Internal CSM assists the customer-facing CSM teams by answering inbound requests, running & preparing reports and other customer-facing materials, consolidating data and generating materials & information to help CSMs with escalation management. Responsibilities Understand the needs and priorities of customers across the social good ecosystem, industry best practices, and how our specific solution capabilities drive value Produce materials to help CSMs develop and execute jointly agreed success plans with each customer, underpinned by regular executive business review meetings, to ensure speed to results against their desired outcomes Analyze and share customer product usage data and rapidly identify opportunities for strategic action to reduce retention risk and drive progress towards outcomes Understand and track customer sentiment data, respond promptly to user survey responses, and proactively action wellness plans for at-risk customers Support the wider customer success and marketing teams to identify and develop adoption webinars, user groups, events, blogs, customer stories, and other thought leadership for customers Assist the renewals team when needed, such as when a renewal is identified as being at high risk or currently interrupted for any reason Perform robust data management activities in Gainsight to underpin all the above responsibilities, which benefits customer-facing staff across Blackbaud and management metrics and reporting Assist other CSMs and teams as needed, providing expertise, mentoring and guidance – embracing our single team approach to customer success globally. In support of these responsibilities, all CSMs should proactively seek to: Help customers drive increased usage of and value from Blackbaud solutions towards their outcomes Help protect and grow recurring revenue (software, premium services, and transactional processing) Produce and maintain a library of best practice usage and use cases from other customers Help understand, track and improve the health, needs and satisfaction of our customers Be responsive to customer requests and concerns. Cohesive relationships with other teams is critical – working together to maximize the value Blackbaud brings each customer, in alignment with their organizational outcomes and a clear understanding of roles and responsibilities. This includes close partnership across our customer success center of excellence, with products and marketing, and between CSMs and customer account executives (sales) as the core customer account team Required Qualifications Strong understanding of the enabling role of cloud software, services, expertise, and data intelligence to connect people to drive impact Experience working with Software Solutions Experience and demonstratable competence in Customer Success Demonstrable experience with relationship-building, account management, and/or delivering outstanding customer service Excellent written, oral communication, and presentation skills Competence and comfort in drawing meaningful insight from data, and of both utilizing and demonstrating cloud technology Strong organizational skills Ability and willingness to learn rapidly, to think globally and incisively, to trouble-shoot and find solutions through internal cross-team collaboration, and to take a broad view of all variables that could impact future success. Preferred Qualifications Experience working with Blackbaud software and solutions Experience working with nonprofit organizations Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. R0012845

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0 years

0 Lacs

Hyderabad, Telangana, India

Remote

CSMs are responsible for retention of our customers, and organized for the most part by region, vertical, size, and/or product, with robust use of customer success tools to effectively execute responsibilities. They are also customer advocates, serving as voice of the customer within Blackbaud, internally guiding customer strategy; product, service and support requirements; experience across Market Groups and Verticals; product and relationship marketing and other communications; and other functional areas. The Internal CSM assists the customer-facing CSM teams by answering inbound requests, running & preparing reports and other customer-facing materials, consolidating data and generating materials & information to help CSMs with escalation management. Responsibilities Understand the needs and priorities of customers across the social good ecosystem, industry best practices, and how our specific solution capabilities drive value Produce materials to help CSMs develop and execute jointly agreed success plans with each customer, underpinned by regular executive business review meetings, to ensure speed to results against their desired outcomes Analyze and share customer product usage data and rapidly identify opportunities for strategic action to reduce retention risk and drive progress towards outcomes Understand and track customer sentiment data, respond promptly to user survey responses, and proactively action wellness plans for at-risk customers Support the wider customer success and marketing teams to identify and develop adoption webinars, user groups, events, blogs, customer stories, and other thought leadership for customers Assist the renewals team when needed, such as when a renewal is identified as being at high risk or currently interrupted for any reason Perform robust data management activities in Gainsight to underpin all the above responsibilities, which benefits customer-facing staff across Blackbaud and management metrics and reporting Assist other CSMs and teams as needed, providing expertise, mentoring and guidance – embracing our single team approach to customer success globally. In support of these responsibilities, all CSMs should proactively seek to: Help customers drive increased usage of and value from Blackbaud solutions towards their outcomes Help protect and grow recurring revenue (software, premium services, and transactional processing) Produce and maintain a library of best practice usage and use cases from other customers Help understand, track and improve the health, needs and satisfaction of our customers Be responsive to customer requests and concerns. Cohesive relationships with other teams is critical – working together to maximize the value Blackbaud brings each customer, in alignment with their organizational outcomes and a clear understanding of roles and responsibilities. This includes close partnership across our customer success center of excellence, with products and marketing, and between CSMs and customer account executives (sales) as the core customer account team Required Qualifications Strong understanding of the enabling role of cloud software, services, expertise, and data intelligence to connect people to drive impact Experience working with Software Solutions Experience and demonstratable competence in Customer Success Demonstrable experience with relationship-building, account management, and/or delivering outstanding customer service Excellent written, oral communication, and presentation skills Competence and comfort in drawing meaningful insight from data, and of both utilizing and demonstrating cloud technology Strong organizational skills Ability and willingness to learn rapidly, to think globally and incisively, to trouble-shoot and find solutions through internal cross-team collaboration, and to take a broad view of all variables that could impact future success. Preferred Qualifications Experience working with Blackbaud software and solutions Experience working with nonprofit organizations Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. R0012844

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0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

We're looking for a talented and creative Content Creator with a passion for short-form video to join our marketing team! In this role, you'll be instrumental in developing engaging and high-performing video content, primarily reels and short-form videos, for both our services and e-commerce product lines. If you live and breathe TikTok, Instagram Reels, and YouTube Shorts, and have a knack for capturing attention in seconds, we want to hear from you! What You'll Do: Conceptualize and produce engaging video content (reels, TikToks, YouTube Shorts, etc.) that aligns with our brand voice and marketing objectives. Develop creative concepts for both service-based explanations/promotions and e-commerce product showcases, highlighting features, benefits, and unique selling points. Script, shoot, and edit high-quality video content using various editing software and tools. Stay up-to-date with current trends in short-form video, social media, and digital marketing to ensure our content is fresh, relevant, and impactful. Optimize video content for different platforms, including aspect ratios, captions, hashtags, and calls-to-action. Collaborate closely with the marketing, design, and product teams to ensure content consistency and achieve campaign goals. Analyze video performance metrics to understand what resonates with our audience and iterate on content strategies. Manage content calendars specifically for video production and ensure timely delivery of assets. Experiment with new video formats and storytelling techniques to continuously improve engagement. Requirements Proven experience as a Content Creator, with a strong portfolio showcasing engaging reels and short-form video content. Demonstrable expertise in video production, including shooting (on mobile and/or professional cameras), editing, and sound design. Proficiency in video editing software (e.g., CapCut, InShot, Adobe Premiere Pro, DaVinci Resolve, Final Cut Pro). Deep understanding of social media platforms like Instagram, TikTok, and YouTube, and their respective algorithms for short-form video. Strong storytelling abilities and a creative eye for visual aesthetics. Ability to work independently and manage multiple projects simultaneously in a fast-paced environment. Excellent communication and collaboration skills. Knowledge of e-commerce best practices and how to effectively showcase products through video is a plus. Experience with graphic design tools (e.g., Canva, Adobe Photoshop) for creating video overlays or thumbnails is a bonus. Benefits We are a bunch of technocrats who’re passionate at heart and we drive impact by synergizing with each other’s forces & having fun while we are at it. Our people define our culture. If there is anything we need to change/improve, we do. Personal Benefits Health Comes First : Extensive Medical Insurance for you and your family. Flexible Working Hours: Decide your own productive time per your project/client. Dental, Eye, and Body Checkups: Routine checkups help to keep you updated. Gaming Zone : Dedicated place for enjoying a refreshing work break any time of the day. Celebrations: Celebrate festivals and the diversity of our culture. Parties: We just need a reason to party regularly and a BIG trip yearly. Handmade tea and coffee, as you like it fresh : Who doesn't like fresh beverages after all. Professional Benefits Latest technologies: Opportunity to stay ahead in the constantly changing technology trends globally. Vibrant work environment: Everybody helps everyone. Fueling your growth with impactful learning & growth opportunities. Certifications : Company-sponsored certifications to fuel your competence. Monetary Benefits Work Anniversary Bonus: One-month additional salary as a bonus every year. Gratuity: Your long-term commitment pays. Interest-Free Loan up to 3 times the salary: No documentation, get money directly in your account. Excellent Referral Bonus: Help a friend and get rewarded every time. Make money from your money : Earn a guaranteed 10% on your investments in NBFC without any charges. https://tinyurl.com/bxh3dcfh Interested candidates can share your resume on manali.s@addwebsolution.in or call on 9662865574.

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0.0 - 3.0 years

0 Lacs

Secunderābād, Telangana, India

On-site

Date: 7 Jul 2025 Location: Kolthur Shamirpet, Medchal, TG, IN, 500078 Custom Field 1: Discovery Services Job Description Job Title: Research Associate Trainee Job Location: Hyderabad/Bangalore Department: Discovery Chemistry About Syngene : Syngene (www.syngeneintl.com) is an innovation-led contract research, development and manufacturing organization offering integrated scientific services from early discovery to commercial supply. At Syngene, safety is at the heart of everything we do personally and professionally. Syngene has placed safety at par with business performance with shared responsibility and accountability, including following safety guidelines, procedures and SOPs, in letter and spirit Mandatory expectation for all roles as per Syngene safety guidelines Overall adherence to safe practices and procedures of oneself and the teams aligned Contributing to development of procedures, practices and systems that ensures safe operations and compliance to company’s integrity & quality standards Driving a corporate culture that promotes environment, health, and safety (EHS) mindset and operational discipline at the workplace at all times. Ensuring safety of self, teams and lab/plant by adhering to safety protocols and following environment, health, and safety (EHS) requirements at all times in the workplace. Ensure all assigned mandatory trainings related to data integrity, health, and safety measures are completed on time by all members of the team including self Compliance to Syngene’ s quality standards at all times Hold self and their teams accountable for the achievement of safety goals Govern and Review safety metrics from time to time Core Purpose Of The Role Role Accountabilities Attend training on environment, health, and safety (EHS) measures. Follow environment, health, and safety (EHS) requirements always in the workplace ensuring individual and lab/plant safety Perform synthetic chemistry reactions, reaction workups, purification of the compounds by column chromatography, crystallization, re-crystallization techniques, preparative TLC and operating lab equipments. Ensure that the samples generated during synthesis are given for analysis and record subsequent results obtained and update the supervisor / group leader on the progress of synthesis and ensure samples are packed appropriately for shipment. Record the observations of experiment/reaction, results, utilization of resources and other activities related to the reaction in the laboratory or e-notebook following guidelines and in timely manner and ensure that the same is handled safely and confidentially. Ensure that the instrument / equipment is calibrated, undergone preventive maintenance and are kept clean before use and in case of any breakdown, report to maintenance immediately. Ensure that they know the MSDS of the chemicals they are handling and aware of emergency response procedures in case of accidental spillage, leakage or fire and ensure proper waste segregation as per EHS norms. Leadership Capabilities Syngene Values All employees will consistently demonstrate alignment with our core values Excellence Integrity Professionalism Accountabilities as a Syngene Leader (only for Leadership Hires) Champion effective Environment, Occupational Health, Safety and Sustainability (EHSS) practices for the company and oversee compliance with those practices within Biologics business. Play an active leadership role in monitoring and verifying safety performance through Gemba walks and other safety-led activities. Foster a corporate culture that promotes an environment, occupational health, safety, and sustainability (EHSS) mindset as well as the highest standards of quality, integrity, and compliance. Put people at the heart of our success by providing clear, active leadership defined by the Syngene leadership framework setting high standards of people management, career planning and talent retention as a priority. Specific requirements for this role Experience – 0-3 Years Education – MSc General/Organic Chemistry Equal Opportunity Employer It is the policy of Syngene to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable legislation or local law. In addition, Syngene will provide reasonable accommodations for qualified individuals with disabilities.

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6.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more careers.bms.com/working-with-us . Associate Manager, Clinical Data Management Responsibilities Responsibilities will include, but are not limited to Study Startup Draft EDC build timeline in collaboration with Data Management Lead. Perform DB build tasks by creating specifications for Database and Edit Checks. Create test scripts and complete test data entry/UAT for Coding, Site Payment, Safety Gateway. Collaborate with Data Management Lead and facilitate startup meetings which includes, not limited to, EDC build kick-off, Interactive eCRF Build and IRMs (Interactive Review Meeting) for database and Edit checks. Create and finalize study documents like Data Quality Management Plan, eCRF completion Instructions, Protocol Data Review Plan (PDRP) post study team review. Ensure all startup documents are completed as per SOP and filled in eTMF as per eTMF master plan. Study Conduct Plan/execute Post Production/Migration for the study (if any). Coordinate with Clinical Data Managers for the execution of data review tasks. Coordidate with external data vendors for any escalations related to any vendor data. Support Clean Patient Group delivery along with Clinical Data Management staff. Update study documents as needed during the conduct of the study Support DML to coduct Data Quality Review meetings. Provide Data Health Metrics to Data Management Lead as requested. Study Closeout- Support Data Management Lead in planning and execution of database lock activities. Perform post lock activities, as needed. Project Management Support DML in project management tasks to make sure that study is delivered successfully as per the study timelines with quality. Documentation Filing of appropriate documents in eTMF as per eTMF master plan. Training and Mentorship Provide Training and mentoring to junior CDM staff. Bachelor's Degree required. Life sciences, Pharmacy or relevant fields preferred. 6 years of experience in managing end to end Clinical Data Management tasks. Able to work on end to end Clinical Data Management tasks Able to work collaboratively on multi-disciplinary project teams. Strong knowledge of Clinical Drug Development Process, FDA/ICH guidelines and industry standard practices regarding data management Strong knowledge and experience of EDC systems (Medidata RAVE preferred); demonstrated knowledge of Microsoft Office skills. Strong oral and written communication skills. Strong project management skills Yes, 5-10% Industry Conferences, Investigator Meetings, Regulatory Inspections (as needed) If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information https //careers.bms.com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

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3.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Position Overview: We are looking for an Analytics Engineer to join our team here at ShyftLabs! We are searching for someone who loves data and analytics and is able to both understand and develop overall business strategies. A blend of great technical skills and interpersonal skills is highly desirable in this role, which will be working alongside enterprise clients. ShyftLabs is a growing data product company that was founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation. Job Responsibilities: Design quality technical solutions to meet client business objectives Developing and testing data models to capture clients KPIs and data transformations Working with our stakeholders to develop end-to-end Cloud-based solutions with a heavy focus on applications and data Contribution to the vision, understanding our product roadmap, integrating business value with experience, and contributing towards building an engineering culture within the team Delivering highly reliable software and data pipelines using automation, version control, continuous integration, testing, and security that will aggregate the reporting metrics needed in a Retail Data Platform Ensure consistency in delivering quality solutions Resolve and identify technical issues continuously Teach and learn new technologies and tools within the industry Basic Qualifications: Has 3+ years of experience in Data Analytics and a minimum of 1+ years of retail experience Bachelor’s or Master’s Degree in Science, Technology, Engineering, or Mathematics related discipline Has worked on Cloud Data warehouses such as Snowflake Or BigQuery Must have at least 3 years of experience with SQL, Python, R, and Looker reporting and dashboarding Experience in distributed source control such as GIT in an Agile-Scrum environment (Airflow experience is a plus) Experience with Machine Learning is considered an asset Client-facing experience is highly desired Working with Executive level shareholders is considered an asset Ability to make a difference and lasting impact Can identify ways to improve data quality and reliability. Is aligned with the latest data trends or inconsistencies to simplify the data insights Has excellent verbal and written communication skills A commitment to teamwork with excellent interpersonal skills is essential We are proud to offer a competitive salary alongside a strong insurance package. We pride ourselves on the growth of our employees, offering extensive learning and development resources.

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6.0 - 10.0 years

0 Lacs

Ghaziabad, Uttar Pradesh, India

On-site

Overview Build the future! When was the last time you experienced the impact of your work? Our Higher Education team thrives on building meaningful relationships with educators and learners. With that comes the unique opportunity to touch lives across the world and experience first-hand the difference your hard work makes. We’re looking for a Senior Account Manager- Sales, based in our Noida office to join our team at McGraw Hill. How can you make an impact? The Senior Account Manager will be based in Noida. As a Senior Account Manager- Sales for the Delhi/NCR and Rajasthan regions, you will play a critical role in expanding our Higher Education Print and Digital business. You'll lead key account initiatives, oversee channel execution, and manage a small team to meet aggressive regional growth targets. What you will be doing? Drive growth through new customer acquisition and retention of key academic accounts Promote and sell McGraw Hill’s print and digital solutions to higher education institutions Achieving revenue targets in collaboration with the North regional team Own and manage over 20 key institutional accounts across Engineering, Management, and Allied streams Lead demonstrations and adoption of McGraw Hill’s digital learning platforms Manage trade partners to ensure timely and effective execution of institutional supply orders Participate in Board of Studies (BOS) meetings and curriculum reviews to influence future adoption cycles Build long-term sales pipelines aligned with academic calendars and institutional needs Lead and mentor two Account Managers in the region. Submit regular updates via CRM (SFDC) on sales metrics, market trends, and customer feedback Stay ahead of competitive moves and emerging institutional developments What are we looking for? Bachelors' Degree is mandatory 6-10 years of experience in Higher Education Publishing, EdTech, or Institutional B2B Sales Proven strong experience in sales preferably in higher education, dealing with universities, colleges, or large educational organizations Prior experience in being an active participant of growing market share and increase revenue within the higher education space, specifically through engaging with academic institutions and educational bodies Proven expertise in Key Account Management and team leadership Ability to travel within the assigned territory (50% -60% of your role) Proficiency in MS Office and CRM tools like SFDC Why work for us? There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do! 49305

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3.0 years

0 Lacs

Roorkee, Uttarakhand, India

Remote

Description Employee Relations Manager Paths is a full-scale, vertically integrated affordable housing developer, builder, and operator. Since 2004, the Paths team created and preserved high-quality affordable housing across the U.S. that enhances communities and helps residents build better lives. With over 14,000 units across 13 states under management and more than 500 employees, Paths manages a suite of capabilities spanning the entire property life cycle, including development, construction, property management, maintenance, and security. Summary/Objective: The Employee Relations Manager is responsible for fostering a positive workplace culture, enhancing career development, and improving overall employee engagement. This role involves developing and implementing engagement strategies, overseeing disciplinary actions, and ensuring effective communication between employees and management. The ideal candidate will have a strong background in human resources, excellent interpersonal skills, and a proactive approach to addressing employee concerns and promoting a harmonious work environment. Classification: Non-exempt (overtime eligible) Hybrid Schedule - 3 Days in the office/2 days' work from home 30% Travel throughout the portfolio Location : New York, NY 10022 Essential function/Responsibilities: duties include but are not limited to the following: Create the training and development programs that will be implemented for the team members, including orientation, departmental training, legally required training, etc. Ensure this calendar continuously evolves and that there is consistent participation. Develop and facilitate learning and development programs that align with the company's goals and employees' career aspirations. Recommends resources to address development needs and monitor progress. Identify training needs and coordinate professional development opportunities to support employee growth and satisfaction. Plan and organize events, activities, and initiatives to foster team building and a positive company culture. Work with the Executive Vice President of Human Resources and manage the disciplinary action process, ensuring fair and consistent application of policies and procedures. Conduct thorough and objective investigations into employee complaints and allegations, ensuring all concerns are addressed promptly and fairly. Maintain detailed records of all investigations, including findings and actions taken. Address and resolve employee conflicts and grievances in a timely and professional manner, maintaining a positive work environment. Ensure that company policies and procedures are communicated effectively and adhered to by all employees. Oversee the annual performance evaluation process, ensuring consistency and fairness. Work with managers to ensure they provide constructive feedback and support employee development. Track and analyze engagement metrics and trends, providing regular reports and recommendations to management. Conduct data collection and analysis to support operational decisions. Assist in succession planning. Support the Human Resources team with department goals. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Competencies High attention to detail, especially when handling disciplinary actions and documentation. Strong organizational and time management skills, with the ability to manage multiple priorities effectively. Ability to analyze data, identify trends, and make informed recommendations. Expertise in creating and implementing learning and development programs to enhance employee skills and career growth. Skilled in guiding managers to provide effective and constructive feedback during performance evaluations. Ability to conduct thorough and objective investigations and document findings meticulously. Education And Experience Bachelor's degree in human resources, Business Administration, or a related field is a must Background in Real Estate Property Management required, Affordable Housing is a plus SHRM/SPHR certification essential Must be Bilingual - Spanish Minimum of 3 years of human resources experience, focusing on performance, development, and disciplinary actions Knowledge of the nine-box grid for talent management and succession planning Strong understanding of employment laws and regulations Excellent interpersonal and communication skills Proven ability to handle sensitive and confidential information with discretion Strong conflict-resolution and problem-solving skills Ability to work independently and as part of a team Proficiency in Microsoft Office Suite Salary Range: $90,000 - $100,000 Benefits Medical Insurance: 100% of medical benefits paid for employees only Voluntary dental and vision plan options Bonus Eligible 401(K) available plus company match Paid Time Off 12 Paid Company Holidays Commuter Benefits Voluntary short-term disability, long-term disability, life insurance, dependent coverage Voluntary accident insurance, critical Illness insurance, and hospital indemnity Insurance Employee Referral Program Employee Assistant Program (EAP) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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5.0 years

0 Lacs

New Delhi, Delhi, India

Remote

Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We're the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We've grown our annualized revenue by over 30x since January 2021 We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About The Role As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry. What You Will Do Engage and manage relationships with clients and stakeholders Lead project planning sessions with the internal team and client's staff Support solution proposals for client pursuits, proposals, and PoCs Participate in proposal and POC processes (i.e. design, submission, and review) Support the creation of contracts and related communication with clients Identify and help secure growth opportunities for existing clients Manage project progress and adapt work as required Ensure projects meet deadlines Manage relationships with clients and stakeholders Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics Oversee all incoming and outgoing project documentation Identify and manage issues, risks, assumptions, and dependencies Continuously optimize and improve processes and the overall approach where necessary What We Need Bachelor's degree in computer science or a related technical field is a plus 5+ years experience as a Project Manager Insurance domain knowledge is a must Strong client facing experience is a must Technical skills are a plus Has experience seeing projects through the full life cycle Excellent analytical skills and problem-solving skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Self-motivated and able to work independently Able, willing, and excited to work in a fast-paced collaborative startup environment Must be based in Asia Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo's Privacy Notice and you consent to the processing of your data as part of this application.

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14.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Senior Manager, Ready Implementation Services - India is responsible for providing leadership for the UKG Ready Implementation Services (RIS) India group, including our build & check history teams. Specifically, this position is responsible for overseeing operational objectives to scale our UKG Ready implementation team in India and effectively support the delivery of our products to our customers. This is accomplished through taking an organization-wide view of performance metrics, processes, tools, and other enablement functions for the UKG Ready Implementation Services group. As the Senior Manager, Ready Implementation Services (RIS) - India, you will lead the continued global expansion for RIS, leveraging new resources in high value geographies to expand our resource base and extend the workday allowing for more efficient and timely project completion. This role must work closely with RIS India Director and Managers as well as key stakeholders in the broader Customer Experience Team to align processes and resources to RIS strategic goals and objectives. Delivery Efficiency, onboarding of new resources, and joint team satisfaction results across RIS will be the primary measure of success for this role. This position will be based out of UKG Pune office in India and will report to the Director of UKG Ready Implementation Shared Services India workgroup. Further, this position will be required to operate in alignment with global hours of operation, generally 11:30 AM IST to 8:30 PM IST. Duties And Responsibilities Drive key business objectives that align to company and business goals throughout the India Build & Check History teams. Manage and develop a Global Team leveraging the UKG resources available to evaluate new geographies and support growth in high value geographies, including expanding the team into Pune in India. Continual evaluation and development of process and strategies to most effectively support the delivery teams in the implementation of Ready products and services. Establish, implement, and drive adherence to operational best practice standards, processes, and systems, in accordance with UKG strategy and goals Collaborate with key stakeholders to ensure Training provides programs that deliver measurable, improved employee performance and aligns with UKG strategy and goals Document and own best practices for executing and maintaining all aspects of the program. Monitor and report on key metrics to demonstrate teams’ performance and impact on organizational objectives Ensure that all employees understand business objectives, expectations, and measurement criteria for their respective positions. Coach, mentor and provide development opportunities to team members, to optimize operational/delivery excellence and create a deeper bench of experienced talent. Direct & Indirect management of people resources on a continuous basis. Instil a strong focus on customer service and experience. Build strong, trusting relationships with US, employees, and internal customers. Ensure adherence to process controls to help mitigate financial, customer service, reputation, and data security risks. Basic Qualifications Bachelor’s Degree and 14+ years relevant experience in the area of HCM software and/or services implementation At least 4 years of successfully leading strategic projects/programs for a software provider Minimum of 4 years’ experience managing high performing teams Ability to travel internationally Demonstrated ability to manage and execute on multiple, critical projects simultaneously Ability to think strategically and drive results Demonstrated experience influencing cross-functional teams to achieve project/program goals Established record of successfully scaling teams, improving performance and business standards Preferred Qualifications Prior experience building and leading global teams Possess excellent written and verbal skills with a strong customer focus Strong business acumen – planning, forecasting, budgeting Possess understanding of financial fundamentals including revenue recognition requirements within the software and service industry. Demonstrable communication and negotiation skills Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

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4.0 years

0 Lacs

Gurugram, Haryana, India

On-site

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Working knowledge and hands on experience in three or more of the following technology areas: Intune, Autopilot, Patch Management / Vulnerability Remediation, Application Packaging, Windows Update for Business etc. Intermediate level expertise on Windows 10/11 and configuring Microsoft applications & browsers. Patch management expertise using Windows Update for business/ Auto Patch or any third-party SaaS product like Qualys Patch management. Preferred Skills: Strong understanding and experience in Vulnerability remediation using various tools. Expertise on compliance policies related to windows desktop environments. Basic understanding of security concepts (SSL, PKI, IPsec, VPNs, Firewalls, DMZ, Proxy, and cyber-attacks) is required. Automation skills - PowerShell, Python are preferred. Other programming languages are a plus. Education Qualification and Certifications: Bachelor’s degree in computer science or equivalent area of study. Industry certifications in relevant areas is a plus. ITIL Certification is highly preferred. Minimum 4 years’ experience in IT industry in relevant area. Responsibilities Support the day-to-day business operations for Windows: (HW and Software/ /Autopilot, Intune/ M365/ Mobility) as well as creation of associated operating documentation. Vulnerability remediation/Patch management/Software deployment operations. Follows standard ITIL processes and procedures related to Incident, Change, Problem Management. Work with Security team to ensure system configurations are compliant with security policies and controls standards. Ability to deal with ambiguity and drive clarity and actions Ability to summarize complex technical and business issues to the appropriate audience (technical & non-technical) Analyse metrics, logs, and system alarms to troubleshoot issues and perform preventative maintenance. Facilitate major incidents/ outage restoration calls to access application impact, notify the business, and restore system issues. Effectively and independently take on and manage tasks / work inside multiple projects simultaneously. Ensure availability outside standard working hours to foster collaboration with offshore partners. About The Team The Digital Workplace Services Operations Team works at the highest systems level to provide expert advice and counsel to users, management and IT project teams for systems of the most complex nature (typically crossing function/location lines). Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

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1.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Description Amazon – where builders can build! We’re looking for a smart, customer-obsessed innovator and owner to join our Operations Team Purview of a Team Lead Team Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity. The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion. Responsibilities include, but are not limited to Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management. Developing and/or referring to performance metrics to drive team performance and business results. Identifying the business impact of trends and making data backed decisions. Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers) Escalating problems or variances in the information and data to the relevant owners and following through on resolutions. Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus. A day in the life Team Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity. The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion. Responsibilities include, but are not limited to Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management. Identifying the impact of trends and making data backed decisions. Basic Qualifications Experience with Microsoft Office products and applications Speak, write, and read fluently in English 1+ years of manufacturing or customer-facing environment experience Preferred Qualifications Experience in an operational role Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ATSPL - Haryana - C72 Job ID: A3027295

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1.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Description Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Services offers services to sellers in multiple countries to sell on Amazon websites globally and grow multi-channel commerce. See www.amazonservices.com for details of products and services. As a Business Development Manager within Amazon Services, you will have the exciting opportunity to help shape and deliver on a strategy to enable broad use of Amazon Services by small/medium sellers and large enterprises in India wishing to sell globally, and play a key role in influencing product selection on global Amazon websites. The objective of this position is to deliver on-going new business growth to Amazon's suite of seller services for businesses of all sizes by recruiting third-party sellers that deliver competitive pricing and broad product selection. Working in a dynamic sales environment, you will be responsible for prospecting, qualifying, negotiating and closing agreements with third-party sellers. Your success will be measured by the product selection and revenue your clients bring to the platform. Your responsibilities will include helping define key retailer segments to target, establishing seller relationships, and drive the day-to-day interactions with these companies in order to build long-term business opportunity. The ideal candidate will possess a demonstrated ability to think strategically about business, product, and ecommerce challenges, with the ability to build and convey compelling value propositions to sellers of all sizes. To be successful in this role you will have superior communication, presentation and organisational skills. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for hitting business objectives. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever changing business climate. Specific Responsibilities Include The Following Understand Amazon Services products and services and be able to articulate its functions and benefits to external audiences. Help define the seller base and industry verticals we target and influence a sales plan that is in line with our global seller business direction. Work across key internal stakeholders to set priorities and develop account targets that underpin category strategy and knowledge of the local market. Track and report performance using appropriate metrics. Achieve productivity and seller satisfaction targets Engage with internal and external customers/teams to improve products and business processes. Identify specific prospects/partners to approach, communicate the specific value proposition for their business and use case, and establish long-term, successful partnerships. Work closely with senior executives at interested sellers to successfully negotiate deals and help in on-boarding. Review and monitor performance and sales of key partners to manage their performance. Personal Attributes And Competencies Demonstrated intense customer focus. Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. Sharp, analytical, and thoughtful. Has sound judgment and ability to be right a lot. Thoroughly thinks through problems to come up with solutions. Applies fair and consistent criteria. Gathers the right input/data. Uses intuition. Is decisive. Makes good decisions when analysis of data is not sufficient to reach a conclusion. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Simplifier but at the same time things big, takes smart risks, is innovative and can think out of the box. Develops original ideas, approaches, and solutions to typical, unusual, or difficult situations or problems. Takes initiative. Doesn't wait to be asked. Plans efficiently while avoiding analysis paralysis. Consistent effort, intense commitment, and willingness to go above and beyond when needed. Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. Location: This position is based out of Gurgaon Basic Qualifications 1+ years of sales experience Bachelor's degree Preferred Qualifications 2+ years of sales experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Haryana Job ID: A3027465

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1.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Description Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Services offers services to sellers in multiple countries to sell on Amazon websites globally and grow multi-channel commerce. See www.amazonservices.com for details of products and services. As a Business Development Manager within Amazon Services, you will have the exciting opportunity to help shape and deliver on a strategy to enable broad use of Amazon Services by small/medium sellers and large enterprises in India wishing to sell globally, and play a key role in influencing product selection on global Amazon websites. The objective of this position is to deliver on-going new business growth to Amazon's suite of seller services for businesses of all sizes by recruiting third-party sellers that deliver competitive pricing and broad product selection. Working in a dynamic sales environment, you will be responsible for prospecting, qualifying, negotiating and closing agreements with third-party sellers. Your success will be measured by the product selection and revenue your clients bring to the platform. Your responsibilities will include helping define key retailer segments to target, establishing seller relationships, and drive the day-to-day interactions with these companies in order to build long-term business opportunity. The ideal candidate will possess a demonstrated ability to think strategically about business, product, and ecommerce challenges, with the ability to build and convey compelling value propositions to sellers of all sizes. To be successful in this role you will have superior communication, presentation and organisational skills. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for hitting business objectives. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever changing business climate. Specific Responsibilities Include The Following Understand Amazon Services products and services and be able to articulate its functions and benefits to external audiences. Help define the seller base and industry verticals we target and influence a sales plan that is in line with our global seller business direction. Work across key internal stakeholders to set priorities and develop account targets that underpin category strategy and knowledge of the local market. Track and report performance using appropriate metrics. Achieve productivity and seller satisfaction targets Engage with internal and external customers/teams to improve products and business processes. Identify specific prospects/partners to approach, communicate the specific value proposition for their business and use case, and establish long-term, successful partnerships. Work closely with senior executives at interested sellers to successfully negotiate deals and help in on-boarding. Review and monitor performance and sales of key partners to manage their performance. Personal Attributes And Competencies Demonstrated intense customer focus. Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. Sharp, analytical, and thoughtful. Has sound judgment and ability to be right a lot. Thoroughly thinks through problems to come up with solutions. Applies fair and consistent criteria. Gathers the right input/data. Uses intuition. Is decisive. Makes good decisions when analysis of data is not sufficient to reach a conclusion. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Simplifier but at the same time things big, takes smart risks, is innovative and can think out of the box. Develops original ideas, approaches, and solutions to typical, unusual, or difficult situations or problems. Takes initiative. Doesn't wait to be asked. Plans efficiently while avoiding analysis paralysis. Consistent effort, intense commitment, and willingness to go above and beyond when needed. Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. Location: This position is based out of Gurgaon Basic Qualifications 1+ years of sales experience Bachelor's degree Preferred Qualifications 2+ years of sales experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Delhi Job ID: A3027361

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2.0 - 5.0 years

0 Lacs

New Delhi, Delhi, India

On-site

About Us: PanScience Innovations (PSI) is India’s largest venture studio in AI and Deep Tech, headquartered in New Delhi. We’re committed to building science-backed, tech-enabled ventures that address high-impact, emerging market opportunities. We operate at the intersection of innovation, research, and business execution, launching bold, founder-led companies from the ground up. We are currently incubating a stealth media-tech venture focused on reinventing digital engagement, public campaigns, and narrative infrastructure through AI, creative strategy, and performance-driven content. Role Overview: We are seeking a dynamic and resourceful professional to help us expand, manage, and grow our portfolio of social media accounts across major platforms such as Instagram, YouTube, etc. This role involves both the creation of new accounts and the acquisition (purchase) of existing ones, followed by strategic management and audience growth initiatives. Key Responsibilities: • Identify opportunities to acquire existing accounts like Instagram, YouTube, and others with high growth or niche potential. • Create new content-driven accounts from scratch, aligned with content strategy and target audience goals. • Manage day-to-day operations of multiple accounts: posting, engaging, optimizing content, and monitoring performance. • Develop and implement growth strategies including content calendars, hashtag strategies, reels/shorts, collaborations, and giveaways. • Work closely with the content, design, and marketing teams to maintain a consistent brand voice and aesthetic. • Track performance metrics and KPIs to assess account health and growth (followers, engagement, reach, etc.). • Stay on top of social media trends, platform updates, and best practices to optimize account performance. Requirements: • 2 to 5 years of experience in managing and growing social media accounts • Familiarity with content creation tools (e.g., Canva, CapCut, Adobe Suite) and platform analytics. • Strategic thinker with a growth mindset and data-driven decision-making ability. • Strong understanding of content virality, audience targeting, and platform algorithms. • Ability to multitask, stay organized, and manage multiple accounts effectively. Nice to Have: • Experience with influencer marketing or brand partnerships. • Background in digital marketing or media. • Knowledge of monetization strategies (ads, affiliate marketing, brand deals, etc.)

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3.0 years

0 Lacs

New Delhi, Delhi, India

On-site

About Us: PanScience Innovations (PSI) is India’s largest venture studio in AI and Deep Tech, headquartered in New Delhi. We’re committed to building science-backed, tech-enabled ventures that address high-impact, emerging market opportunities. We operate at the intersection of innovation, research, and business execution, launching bold, founder-led companies from the ground up. We are currently incubating a stealth media-tech venture focused on reinventing digital engagement, public campaigns, and narrative infrastructure through AI, creative strategy, and performance-driven content. Role Overview: We are seeking a results-driven Social Media Specialist (YouTube) to manage, optimize, and amplify the reach of our official YouTube channel. This role blends deep expertise in YouTube growth strategies with broader social media account management capabilities to ensure our brand’s video content achieves maximum visibility, engagement, and impact. The ideal candidate is a content-savvy, data-driven individual with hands-on experience in YouTube SEO, content strategy, and audience amplification. Key Responsibilities: • Implement A/B testing for thumbnails, titles, and content formats to maximize reach and retention. • Develop and maintain a consistent publishing schedule and content calendar. • Analyze performance metrics (CTR, retention, watch time, etc.) and implement data-backed improvements. • Monitor YouTube algorithm changes and trends to stay ahead of the curve. • Suggest and implement content formats (Shorts, long-form, playlists) to boost channel performance. • Manage community interactions – comments, polls, and audience feedback. • Plan and post content aligned with YouTube videos to drive traffic and build brand presence. • Coordinate with creative/content teams to repurpose YouTube videos into shorts/reels. • Track performance and generate monthly reports with insights and actionable recommendations. Requirements: • 3+ years of experience managing and growing YouTube channels and social media accounts. • Deep understanding of YouTube algorithms, SEO, monetization, and content best practices. • Proficient with YouTube Studio, Google Analytics, and social media management tools. • Strong communication and copywriting skills. • Ability to work independently and collaboratively in a fast-paced environment. • A passion for content creation, storytelling, and audience engagement. Nice to Have: • Video editing skills (Premiere Pro, Final Cut, CapCut, etc.) • Experience in influencer collaborations and brand campaigns • Prior experience handling verified or large-scale YouTube channels

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2.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Description About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About The Role Account Management- Brand Specialist As a Brand Specialist you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on operational aspects of managing the customer relationships with our vendors. You will conceive, create and analyze a wide range of marketing activities/campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, you will look into operational aspects of vendor’s business with Amazon, root cause analysis of issues and opportunities affecting business. Timings will be as per EU shift, 12:00 pm IST to 9:00 pm IST Key job responsibilities Establish long term partnerships with key vendor partners for the group of vendors handled. Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience. Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers. Conduct regular WBRs, MBRs with the vendors, highlight business metric performance and building action plans. Basic Qualifications 2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers Preferred Qualifications Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2948980

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10.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description Associate, Learning and Development Responsibilities Key Roles and Responsibilities of Position: Is invested with the responsibility of continuously scanning the internal and external environments to strategize and stay relevant to business needs and demonstrate L & D thought leadership. Strategize adoption of digital learning platforms and technologies that will strengthen the learning experience Will be accountable to deliver key projects to fortify the Skilling journey and experience in FBS India Facilitation: Facilitate / Deliver Leadership & Professional Development programs Support conceptualizing & designing interventions based on business needs. Facilitating Leadership workshops Program Management: Own and manage identifying, creating, and implementing of learning solutions. Own quality, impact and penetration of learning solutions. Work with Learning Partners and HRBPs for creating / deploying programs aligned to business & employee training needs. Design and development of learning solutions leveraging L & D functional, technical and technological expertise Will Manage L & D Programs in line with overall market needs and be responsible for the quality, effectiveness, and penetration of the programs to achieve targeted business objectives. Own implementation of learning solutions inclusive of content creation, roll out, reach, TTT, Delivery & Content quality, Impact assessments. Lead/Support end to end program management for key initiatives Report to Leadership on effectiveness and impact of programs Evaluate vendors and external SMEs for programs that need to be outsourced. Business Liaison- Accountable to deliver L & OD interventions that will create perceptible desired change. Connect regularly with skill team leaders and HR business partners to understand learning needs based on business goals, business pain points and skill gaps Propose learning solutions for employee, team or organization level capability building based on TNA Create Annual Learning Plan for the respective skill teams Report to skill team leaders on a periodic basis on learning plan implementation and L &OD impact Instruction Design & Technology Develop and deliver digital and interactive resources - webinars, online courses, podcasts , online simulations etc Support learning programs through use of online tools and resources Support creation of media content for online learning courses including script development, as well as video, graphic, animation, and interactive elements. Processes: Support in communication and branding of programs and projects in L & D Communicate L & D Metrics in Key Forums Ensure L & D activities adhere to compliance and audit needs Qualifications Key Specifications Education Qualification : Masters in HR preferable. Certification in L&D and psychometrics will be a value add No. of Years of Experience : Minimum 7 – 10 years working experience in Learning & Development Certifications: Certified Professional in Learning and Performance Psychometrics – MBTI, DISC, Hogan Functional Skills : Facilitation Content development L & D program Management Working knowledge of technologies used for Learning design & delivery TNA Learning Environment & Learner Profile Analysis Working knowledge of LMS Technical toolset: Expertise with e-development tools - Articulate 360, Adobe Captivate, Adobe Connect, HTML5, Experience with graphic design and video editing software - Adobe tools like Illustrator, Photoshop, will be a value add Behavioral & Leadership skills: Excellent Communication Stakeholder management Influencing & Collaboration Good to have: Use of personality assessment tools Instruction Design Learning Effectiveness Measurements – Creation & Deployment Experience with integrating media and media-based technology tools into online content

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