Learning Technology Manager

JOB PURPOSE

The primary purpose of this role is to collaborate with business leaders to: (1) define and implement learning tech solution blueprint; (2) ensure the deployment of a modern and scalable L&D tech stack that integrates LMS and LXP platforms with HR processes, enhancing skills, performance, and talent mobility.

KEY ACCOUNTABILITIES:

- Accountabilities Key Performance Indicators

- Evaluate and identify learning tech solution against company's needs, test use case, configure the solution to solution go-live. Understand synergies between 3 use cases in company context

- Completion as per timelines

- RoI - Work with internal and external teams to integrate with skills taxonomy, content and content providers, and productivity and collaboration tools to drive advanced learning use cases (LMS, LXP, AI, AR/VR, BOTs, Automation and mobile learning)

- Use case success rate

- Onboarding, scheduling assignments, support

- Implement learning tech solution as per agreed blueprint defined to deliver usage, adoption and engagement targets

- User adoption and learning completion

- Manage vendor and implementation partner to deliver solution as per agreement (time, use case, cost). Manage day-to-day operational challenges, releases, system & application glitches

- Issues resolved within SLA

SKILLS AND KNOWLEDGE:

Educational Qualifications:

- B.Tech. and MBA preferably majoring in HR.

- In-depth knowledge of learning technology (SaaS, B2B, B2C), LMS, HRMS, AI/ML, Talent Analytics, LXP.

- Strong analytical skills to assess content effectiveness and employee learning needs.

- Primary focus - execution excellence, implementation skills, workstream leadership and cross-functional collaboration.

- Excellent communication and interpersonal skills to collaborate with diverse stakeholders.

- Proficiency in technology implementation and project management methodologies / tools.

Relevant and total years of Experience - 10-12 years of experience in learning technology management on both sides (service provider and client).