Key Account Manager

Key Account Manager

Job Description

Role: Key Account Manager (KAM)

Location: Delhi

Experience in Related Field: 8-10years

Objective: Drive revenue growth by acquiring new clients, managing strategic accounts, and ensuring successful project delivery through cross-functional collaboration.

Key Responsibilities:

• Customer Acquisition & Business Development: Proactively identify, pursue, and onboard new clients across target segments and geographies.
• Leverage market intelligence and networks to open high-value accounts.
• Client Requirement Analysis: Engage with key stakeholders to understand business objectives, operational pain points, and strategic priorities.
• Map client needs to company offerings, ensuring value alignment.
• Proposal Development & Submission : Collaborate with pre-sales and solutioning teams to create customized proposals aligned with client expectations.
• Ensure timely and competitive bid submissions.
• Deal Structuring, Negotiation & Closure: Lead commercial negotiations, pricing discussions, and contractual terms.
• Own the sales cycle end-to-end till deal closure with clear documentation.
• Project Coordination & Delivery Oversight: Act as a bridge between the client and internal delivery teams.
• Ensure smooth handover, scope adherence, and on-time execution.
• Customer Retention & Upsell Strategy: Develop and execute monthly retention plans to maintain account health.
• Identify upsell and cross-sell opportunities to maximize account value.

Key Skills:

• Proficient in applying effective sales techniques to drive conversions and business growth.
• Strong problem-solving and quick decision-making abilities in dynamic situations.
• Excellent verbal communication paired with active listening for impactful client interactions.
• Strategic vision and foresight to identify and create new customer opportunities.
• Skilled in team management with strong interpersonal and leadership capabilities.
• Solid understanding of client segmentation, data analysis, and report management for informed decision-making.

Role: Key Account Manager

Industry Type: IT Services

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Grade: 3B

Career Group: B

What We Offer:

Opportunity to work on impactful government and donor-funded projects.

A collaborative work environment with professional growth opportunities.

Competitive salary and benefits package.

Training and skill development programs.

Qualification: Graduation or Post Graduation.

Perks and Benefits:

· Provident Fund

· ESIC/Mediclaim

· Five days work in a Week (Monday to Friday).

Contact Numbe : 9330712572 (10 am - 6 pm) Only.

Company Website: www.webstep.in

About WEBSTEP Technologies:

We have started on 9th Dec 2014 and have been successfully working with different Central & State Government Organization in designing and developing their web applications. Our existing Customers includes, West Bengal Power & NES Department, West Bengal Tourism Department, Ministry of Culture -Govt of India, Viswa Bharati University, All India Institute of Speech and Hearing- Mysore, to name a few.

Our success has led to continued expansion in both the range of services we offer and in our global presence with the Sales & Delivery Centre in London, United Kingdom and Houston, Texas, USA.

Please Note:

We are not associated with any recruitment agency or individuals to collect money in return for a job at WEBSTEP Technologies. WEBSTEP will not be responsible to anyone acting on an employment offer that is not directly made by us.

Anyone making an employment offer in return for money is not authorized by WEBSTEP Technologies. WEBSTEP reserves the right to take legal action against such recruitment agencies or companies or individuals. Please let us know of any instances of unauthorized job offers by writing to hr@webstep.in

Job Types: Full-time, Permanent, Fresher

Pay: ₹700,000.00 - ₹1,000,000.00 per year

Benefits:

• Provident Fund

Application Question(s):

• Are you residing in Delhi?

Education:

• Bachelor's (Preferred)

Experience:

• B2B sales: 8 years (Preferred)
• IT Sales: 6 years (Preferred)

Work Location: Remote