IT Infrastructure Head

I. Job Purpose

· The head of IT Infrastructure is responsible for the technology infrastructure planning, implementation and operations of all technology infrastructure which includes data center, network and server services, telephony, service monitoring, user support/help desk, desktops, laptops servers, storage and related devices and software.

· This position is operationally responsible for ensuring the availability, integrity, and security for all IT systems and infrastructure

II. Job Responsibilities

· Partners with and supports the IT Head to lead the technology infrastructure strategy and execution for the enterprise

· Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.

· Provides infrastructure services vision, enables innovation and seeks to leverage IT trends that can create business value consistent with the company’s requirements and expectations

· Development of enterprise standards and technology architecture and the IT operations governance process in close integration with the IT Security team

· Conduct product and vendor evaluations ensuring best in class technologies and partners

· Works closely with and manage strategic vendor partner relationships

· Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business.

· Hands-on technical depth, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting

· Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly available server and network architecture

II. Skills and Competencies

· Knowledge of network infrastructure protocols and services (TCP/IP, DNS, DHCP)

· Familiarity with modern networking technologies including SDN and NFV

· Understanding of IT security principles and best practices

· Excellent analytical and problem-solving skills

· Ability to communicate effectively with technical and non-technical stakeholders

· Experience in managing virtualization technologies like VMware or Hyper-V

· Proven track record in implementing IT projects successfully

· Extensive experience in network and server administration

· In-depth knowledge of network hardware and software

· Proficient with network diagnostic, monitoring, and analysis tools

· Strong understanding of firewalls, VPN, and security protocols

· Excellent troubleshooting skills

· Ability to work independently as well as part of a team

· Good organizational and time-management skills

· Strong attention to detail

· Technical writing skills for documentation

· Ability to handle multiple tasks and projects simultaneously

· Experience with network design and architecture

III. Qualifications & Experience

· 10+ years of relevant work experience

Education

· Diploma or Bachelor's degree in Computer Science, Information Technology, or a related field

· Professional certifications such as Cisco CCNA, VMware VCP

Job Type: Full-time

Pay: ₹3,000,000.00 - ₹3,500,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Ability to commute/relocate:

• Madurai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Certification in Cisco CCNA, VMware VCP

Education:

• Bachelor's (Required)

Experience:

• IT Infrastructure: 10 years (Required)

License/Certification:

• Cisco CCNA, VMware VCP (Required)

Location:

• Madurai, Tamil Nadu (Preferred)

Work Location: In person