IT Business Analyst

Job Description Seeking an experienced IT Business Analyst with a proven track record in gathering and analysing business requirements, documenting functional specifications, and serving as the vital link between technical teams and stakeholders. This role requires someone with a strong background in business process modelling, excellent communication skills, and the ability to facilitate seamless collaboration between business and technical stakeholders. Key Responsibilities Requirements Gathering and Analysis : Capture, analyse, and document business processes, including As Is and To Be workflows. Manage requirements throughout the project lifecycle. Work closely with stakeholders to understand business needs and translate them into clear, actionable requirements. Documentation And Design Create process flow diagrams using BPMN tools. Develop use cases and detailed functional specifications. Prepare wireframes and prototypes to visualise requirements and solutions. Collaboration And Communication Act as a liaison between technical teams and clients/stakeholders to ensure seamless communication and understanding. Develop training literature and materials to streamline processes. Foster effective relationships with stakeholders at all organizational levels. Testing And Validation Assist with integration and acceptance testing. Support in building and reviewing test cases to ensure functional alignment with business Qualifications and Skills : : Minimum 5+ years of experience as a Business Analyst in IT or related domains. Expertise in using BPMN tools and process flow documentation. Proven experience in building use cases, functional specifications, and process documentation. Ability to develop training materials to accelerate user adoption and support transition. Strong facilitation, communication, and presentation skills. Proficiency in preparing wireframes and prototypes. Experience in supporting testing processes, including integration and acceptance testing. Nice-to-Have Experience with tools such as Confluence, Jira, ClickUp, and Figma. Familiarity with user experience design tools. Background or project experience in the hospitality sector. Benefits Be a part of dynamic, challenging projects that make a real difference. Be part of a growing startup delivering state of the art SaaS products. Collaborate with talented professionals in a supportive environment. Opportunities for professional growth and learning (ref:hirist.tech)