Head of Inside Sales

Company Overview:

NetCom Learning is a premier provider of IT and business skills training, serving individuals and organizations worldwide. We offer a comprehensive range of training solutions tailored to meet the evolving needs of professionals and businesses in today's rapidly changing technology landscape.

About the Role:

This is a full-time hybrid role for an Head of Inside Sales Manager - US Geography at NetCom Learning located in Hyderabad, with flexibility for some remote work. The Inside Sales Manager will be responsible for customer satisfaction, lead generation, account management, and overall sales activities within the assigned US geography.

Key Responsibilities:

• Build/ Manage teams of sales development reps & sales reps.

• Achieve quota by helping team achieve theirs through direct sales enrolment and appointment conversation

• Help team achieve their KRA’s. Team will source new sales opportunities through lead follow-up and outbound cold calls and emails

• Work with existing reps & resources and work on optimizing their potential

• Hire, train & develop new reps to achieve sales & appointment goal

• Set & manage process by effectively working on the KRA’s either individually or, in coordination with various stake holders

• Create/ manage campaigns effectively with an aim to deliver the desired outcome within agreed deadlines

• Use data to analyze & optimize campaign performance. Work with various divisions to execute the campaign strategy

• Monitor, audit & analyze to find ways to optimize the performance

• Get well versed with products so you are well equipped to takes escalated calls & 2nd voice talk off’s

• Responsible for maintaining headcount, managing performance & attrition

• Learn & demonstrate good understanding & be a counterpart for Inside Sales Head

• The Head of Inside Sales Manager will be Instrumental in managing the Sales funnel via appointment generation

Additional Info., if any

Requirements:

• US sales/Inside sales exp. – at least 5 years in US Market.
• Team management for about 6-10 yrs. At least handling a team of 15+ senior reps and team leads. 
• Responsible for Campaign Planning & Strategy.
• Excellent communication skills with no MTI.
• Education Training, SAAS or, other cloud based or, Top BPO.

Why Join NetCom Learning:

• Opportunity to work with industry-leading experts and cutting-edge technologies.
• Collaborative and inclusive work culture.
• Ongoing professional development and growth opportunities.

If you are passionate about designing innovative learning experiences and making a positive impact in the lives of learners, we want to hear from you! Apply now to join our team at NetCom Learning.