Head of Inside Sales

The Head of Inside Sales at Xebia will be responsible for leading and driving the inside sales function, with a primary focus on IT services sales. As a strategic thinker with deep experience in managing and scaling inside sales teams, particularly in the IT services domain, you will play a crucial role in the success of the sales department. With over 15 years of relevant sales experience, you will lead a team of Inside Sales members to drive lead generation, nurture potential clients, and convert leads into qualified deals/opportunities. Your key responsibilities will include developing and executing the inside sales strategy aligned with Xebia's growth objectives, collaborating with senior leaders to establish sales goals and targets, and leading a team of inside sales professionals to ensure alignment with the company's sales objectives. You will drive the end-to-end inside sales process, from lead generation to deal closure, by implementing best practices in sales techniques, processes, and tools to enhance efficiency and effectiveness. Monitoring and analyzing key performance metrics will be essential in providing insights for continuous improvement. Recruitment, training, and development of a high-performing inside sales team will be part of your role, along with conducting regular performance reviews to ensure team members meet and exceed sales targets. Creating a culture of continuous learning and improvement within the team will be crucial for long-term success. Your involvement in high-level sales pitches and negotiations with key clients, building and maintaining strong relationships with potential and existing clients, and ensuring a seamless handoff of leads will be instrumental in client engagement. Additionally, staying updated on industry trends, market conditions, and competitor activities will help identify new business opportunities and drive market growth. To be successful in this role, you should have at least 5 years of experience in a leadership role managing a large inside sales team, a proven track record of successfully selling IT services, and managing client relationships. A Bachelor's degree in business administration, Marketing, or a related field is required, while an MBA or equivalent advanced degree is preferred. Strong leadership and people management skills, excellent communication and negotiation skills, a customer-focused mindset, a deep understanding of inside sales processes, tools, and best practices, and proficiency in CRM software and other sales tools will be key skills and competencies needed to excel in this position. The ability to work in a fast-paced, dynamic environment and manage multiple priorities will also be essential for success.,