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5.0 years
0 Lacs
Chennai, Tamil Nadu
On-site
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facility Executive (Soft Service) – Client Account (Chennai) What this job involves: About the role Objective of the role: We are looking for an experienced Facility Executive to oversee all Soft Service IFM activities. The Facility Executive will report to Assistant Facility Manager. The ideal candidate will be well-organized and able to lead a large team and showcase phenomenal efficiency to ensure our business’s accommodation is problem-free and safe so that employees can work under the best conditions. Responsibilities Lead the vendor management team in the delivery of facility management services Ensure 100 % upkeep of client facilities at all the time Ensure the scope of work based on Service Level Agreement between Client and JLL, Perform ongoing preventive maintenance and repair work on facility mechanical, electrical, and other installed systems, Assess Service Levels and Performance Indicators with the Client representative and define the mechanism to assess the performance levels of various subcontractors Maintain all records related to the performance of facility management operations on Client site Ensuring that the subcontractors are meeting their commitments on scheduled delivery of trainings Train team members on all Quality policies & procedures General Administration & Management Client /Guest service Experience Daily/Weekly/Bi Monthly/Monthly cleaning Execution Cafeteria/Medical room Monitoring MIS /MMR report Invoice tracker preparation Store Management/Key management Stock register and material consumption record 52 week planner Execution on time Help Desk management daily base Perform facility inspections and report on condition affecting operations; Immediate respond when as an emergencies, Comply with all safety procedures and requirements. Support for an Engineering & Operational maintenances Prepare and Support for an Internal and External Audits Periodically inspect the logbooks, checklists, Register and weekend schedules for a better management of Facility service Sounds like you? To apply you need to be: Experience & Education 5 years minimum experience as Facility Executive or relevant position Well-versed in IFM operations and facilities management best practices Graduate / Diploma in Hospitality with 3 years’ Work Experience in IFM/ Hospitality Good Nonverbal communication skills Must have keen learning skills in accordance with the dynamic nature of the client business Manage all FM related requirements for the location to the end user satisfaction levels and maintain JLL standards on deliverables Vendor Management , Scheduled Reports , Facility Trackers , MMR , SLA , Client Management Builder Coordination Behavioural Competencies Strategic Thinking & Leadership Excellent verbal and written communication skills Excellent organizational and leadership skills Experience working in heavily matrixed environments and leading by influence What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Location: On-site –Chennai, TN Scheduled Weekly Hours: 40 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For additional details please see our career site pages for each country. . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Posted 2 weeks ago
2.0 years
1 - 2 Lacs
Mohali, Punjab
On-site
Position Summary: The Front Office Supervisor plays a key leadership role in ensuring the smooth operation of the hotel's front desk. This position is responsible for supervising daily activities, maintaining guest service standards, and supporting front office staff to deliver an exceptional guest experience. The ideal candidate is a hands-on leader with excellent communication and problem-solving skills. Key Responsibilities: Supervise front desk operations, including check-in/check-out, reservations, and guest services. Ensure all guest interactions are handled in a professional, courteous, and efficient manner. Train, coach, and support front desk staff to uphold brand standards and deliver excellent service. Handle guest complaints and resolve issues promptly, escalating as necessary. Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs. Monitor daily shift operations and ensure adherence to hotel policies and procedures. Assist with staff scheduling, timekeeping, and performance evaluations. Maintain accurate records of guest information, billing, and reports. Promote upselling of rooms and hotel services to maximize revenue. Qualifications: High school diploma or equivalent required; a degree in Hospitality Management is a plus. Minimum 2 years of experience in a front office or guest service role; supervisory experience preferred. Strong interpersonal, organizational, and leadership skills. Job Type: Full-time Pay: ₹16,000.00 - ₹20,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person
Posted 2 weeks ago
0 years
0 Lacs
Mumbai, Maharashtra
On-site
Front Office Associate A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. What will I be doing? As a Guest Relations Team Member, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Team Member truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards: Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival Manage the Guest Relations Desk in the hotel lobby Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements Maintain the inventory of Guest amenities Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events What are we looking for? Guest Relations Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Calm, efficient, and organized with great attention to detail Excellent personal presentation and communication skills A passion for delivering exceptional levels of Guest service Ability to multi-task while maintaining a positive attitude when working with a VIP Guest Computer literate and able to navigate through Company systems Professional manner with an emphasis on hospitality and guest service Guest relations experience in the hotel, leisure, and/or entertainment sectors Proven ability to listen and respond to demanding Guest needs Conflict resolution experience Cash handling experience What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Posted 2 weeks ago
1.0 - 2.0 years
0 Lacs
Lonavale, Maharashtra
On-site
Executive - Stay Experience Location: Maharashtra About Us StayVista is India’s largest villa hospitality brand and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays. Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes. We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India. Why Work With Us? At StayVista, you're part of a community where your ideas and growth matter. We’re a fast-growing team that values continuous improvement. With our skill upgrade programs, you’ll keep learning and evolving, just like we do. And hey, when you’re ready for a break, our villa discounts make it easy to enjoy the luxury you help create. Your Role As an Executive - Stay Executive , you will serve as the main point of contact for guests from arrival to departure, ensuring a smooth check-in and check-out process. You will greet guests warmly, listen carefully to understand their preferences and needs, and address any questions or requests promptly. You are responsible for quickly resolving minor issues during their stay and coordinating with team members to provide a consistently high level of service. Additionally, you will maintain clear records of guest interactions and feedback to help improve our services, all while striving to create a memorable and enjoyable experience for every guest. About You 1-2 years of experience in a hospitality or guest service role, with a focus on personalised service. Act as the main point of contact for all guest interactions. Ensure a smooth check-in and check-out process. Understand guest preferences to tailor a personalized experience. Provide clear information about villa services, amenities, and local attractions. Follow up with guests to ensure their needs are met throughout their stay. Bonus Points - these are nonessential, but a bonus if you have them! Access to a personal two-wheeler or four-wheeler for added flexibility in service. Key Metrics: what you will drive and achieve Guest Registration Efficiency OTA Guest Feedback Score Upsell Conversion Rate 3-Star Rating Percentage Guest Walkout Rate Our Core Values: Are you a CURATER? Curious : Here, your curiosity fuels innovation. User-Centric : You’ll anticipate the needs of all our stakeholders and exceed expectations. Resourceful : You’ll creatively optimise our resources with solutions that elevate experiences in unexpected ways. Aspire : Keep learning, keep growing—because we’re all about continuous improvement. Trust : Trust is our foundation. You’ll work in a transparent, reliable, and fair environment. Enjoy : We believe in having fun while building something extraordinary. StayVista Spirit: Our Behavioral Competencies – How We Work Together Business Acumen: You grasp the basics of our organization, customers, and services, always thinking ahead in your work. You’re mindful of costs and benefits, making smart decisions while learning from risks and mistakes. Change Management: You’re open to change, adjusting quickly to new information or challenges. Always eager to learn, you find creative ways to improve your work and seek feedback for growth. Leadership: You set clear goals, guide your team with energy, and take full responsibility for the work, ensuring others respect your leadership through action. Customer Centricity: You understand both internal and external customer needs and take ownership in addressing any service issues. You maintain clear communication and handle customer interactions with patience and respect. Teamwork: You collaborate well with others, respecting diverse opinions and always contributing positively to the team. You keep lines of communication open and share your thoughts without judgment. Result Orientation: You take responsibility for completing tasks and proactively tackle challenges to exceed expectations. You’re quick to spot issues and address them efficiently, making decisive decisions with resourcefulness. Planning and Organizing: You handle multiple priorities well, staying organized and focused. You ensure your work is thorough, accurate, and aligned with set processes to meet goals effectively. Communication: You communicate your ideas clearly, encourage dialogue, and ensure timely responses to your team, clients, and manager. You assert your views confidently and use multiple channels to share information effectively. StayVista is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decisions based on race, colour, religion, caste, creed, nationality, age, sex, including pregnancy, childbirth, or related medical conditions, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected under applicable laws.
Posted 2 weeks ago
0 years
1 - 0 Lacs
Khar Danda, Mumbai, Maharashtra
On-site
We are seeking an elegant, polished, and highly personable Host/Hostess to represent our Luxury Italian restaurant in Mumbai. As the first and last point of contact for our guests, this role demands impeccable grooming, refined communication, and a strong sense of hospitality. You will manage reservations, welcome guests, and ensure a seamless guest journey from arrival to departure. Job Type: Full-time Pay: ₹8,962.85 - ₹20,160.05 per month Benefits: Food provided Work Location: In person
Posted 3 weeks ago
0 years
2 - 4 Lacs
Delhi, Delhi
On-site
*FEMALES PREFERRED* Key Responsibilities: Greet every customer warmly as they enter the store Initiate conversations to understand what brings them in today Assess their needs and direct them to the appropriate product zone or expert Capture and log walk-in customers using the store’s system/tools Maintain a professional and customer-focused presence at the entry area Collaborate with the sales and technical teams to ensure a seamless customer journey Assist in managing customer flow during busy hours What We’re Looking For: Strong communication and interpersonal skills A naturally friendly, confident, and approachable personality Ability to multitask and stay composed in a fast-paced retail environment Passion for customer service and a positive attitude Prior experience in hospitality, front desk, or retail (preferred but not mandatory) Freshers are welcome to apply Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Evening shift Weekend availability Work Location: In person
Posted 3 weeks ago
0 years
2 - 4 Lacs
Gurugram, Haryana
On-site
*FEMALES PREFERRED* Key Responsibilities: Greet every customer warmly as they enter the store Initiate conversations to understand what brings them in today Assess their needs and direct them to the appropriate product zone or expert Capture and log walk-in customers using the store’s system/tools Maintain a professional and customer-focused presence at the entry area Collaborate with the sales and technical teams to ensure a seamless customer journey Assist in managing customer flow during busy hours What We’re Looking For: Strong communication and interpersonal skills A naturally friendly, confident, and approachable personality Ability to multitask and stay composed in a fast-paced retail environment Passion for customer service and a positive attitude Prior experience in hospitality, front desk, or retail (preferred but not mandatory) Freshers are welcome to apply Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Evening shift Weekend availability Work Location: In person Speak with the employer +91 7428668044
Posted 3 weeks ago
2.0 years
2 - 3 Lacs
Koramangala, Bengaluru, Karnataka
On-site
Job - Guest Service Associate/ Front Office Associate Department: Front Office / Guest Services Reports to: Front Office Manager / Guest service Manager Experience Required: 1–2 years in a front office supervisory or assistant manager role in hospitality Job Summary: We are seeking a friendly, customer-focused Guest Service Associate to join our team. In this role, you will be the first point of contact for guests and customers, ensuring a welcoming, positive experience. You will assist with inquiries, resolve issues, and provide information and support across various guest services. Key Responsibilities: Greet and welcome guests in a warm and professional manner Respond to guest inquiries in person, over the phone, or via email Provide accurate information about services, amenities, and local attractions Handle guest check-in and check-out procedures (if in a hospitality setting) Address and resolve guest complaints or concerns promptly and effectively Process payments, refunds, and transactions using POS systems (if applicable) Maintain cleanliness and organization of the front desk or service area Collaborate with team members to ensure seamless guest experiences Follow company policies, procedures, and safety guidelines Qualifications: High school diploma or equivalent required Prior customer service or hospitality experience preferred Excellent communication and interpersonal skills Ability to multitask in a fast-paced environment Basic computer and POS system proficiency Friendly, professional demeanour with a problem-solving mindset Flexibility to work weekends, evenings, and holidays as needed Work Environment: May involve standing for extended periods Interacting with guests continuously during shifts Interested candidates can share your resume to [email protected] Job Types: Full-time, Fresher Pay: ₹270,000.00 - ₹390,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Health insurance Leave encashment Life insurance Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Shift allowance Yearly bonus Work Location: In person
Posted 3 weeks ago
0 years
1 - 2 Lacs
Chandigarh, Chandigarh
On-site
Job Description Provide excellent customer service to guests. Coordinate with internal teams to ensure guest satisfaction. Monitor and report on guest feedback and issues. Maintain detailed guest records and reports. Assist with team and plan accordingly. Ensure compliance with company policies and procedures. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Food provided Provident Fund Schedule: Rotational shift Work Location: In person Speak with the employer +91 8872719600
Posted 3 weeks ago
0 years
2 - 2 Lacs
Chandigarh, Chandigarh
On-site
We are looking for a smart and motivated Guest Relationship Executive at our restaurant 'Qisa' in sector 17C Chandigarh. The candidate must have a good experience as a GRE in th hospitality. Job Type: Full-time Pay: ₹17,000.00 - ₹22,000.00 per month Benefits: Food provided Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Work Location: In person
Posted 3 weeks ago
2.0 years
0 Lacs
Calangute, Goa
Remote
Additional Information Job Number 25106541 Job Category Rooms & Guest Services Operations Location Fairfield by Marriott Goa Calangute, H No 1/72C Gaurawaddo, Calangute, Goa, India, 403516 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supports all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Coaches, counsels and encourages employees. Handles employee questions and concerns. Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. Guides daily Front Desk shift operations. Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. Strives to improve service performance. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and property occupancy. Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service within guidelines. Handles guest problems and complaints seeking assistance from supervisor as necessary. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implementing the customer recognition/service program, communicating and ensuring the process. Assists in the review of comment cards and guest satisfaction results with employees. Ensures employees have the proper supplies and uniforms. Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides feedback to individuals based on observation of service behaviors. Participates in an ongoing employee recognition program. Conducts training when appropriate. Participates in the employee performance appraisal process. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Posted 3 weeks ago
0 years
0 Lacs
Mumbai, Maharashtra
On-site
Job Title: Museum Experience Associate Department: Operations / Visitor Experience Work Type: Full-time, Work from Office Location: Mumbai Reports To: Museum Experience Manager Salary: 15–20% hike on last drawn About the Organization This institution is dedicated to empowering children by fostering critical thinking, innovation, and problem-solving. Through immersive exhibits, it provides an inclusive space where children can explore diverse methodologies, collaborate, and develop ideas to tackle global challenges. Role Overview As a Museum Experience Associate, you will play a key role in delivering engaging, educational, and interactive experiences for children and families. Your primary responsibilities include facilitating learning, ensuring visitor engagement, and maintaining a welcoming environment aligned with the organization’s mission. Key ResponsibilitiesVisitor Experience & Guest Services Act as an ambassador for the museum, ensuring all visitors have a positive and inclusive experience. Greet guests warmly, provide orientation, and share information about exhibits and programs. Address visitor inquiries, manage concerns, and resolve issues to ensure high guest satisfaction. Facilitate a smooth visitor journey by proactively assisting and guiding guests. Monitor and manage visitor flow to avoid overcrowding in exhibit areas. Collect visitor feedback and contribute to service improvements. Exhibit Engagement & Knowledge Gain a deep understanding of the exhibits, their learning objectives, and the overall visitor experience. Stay updated on museum programs, events, and new initiatives. Ensure exhibit areas are well-maintained, clean, and fully stocked with materials. Assist in exhibit facilitation by guiding children through interactive learning experiences. Educational Programs, Events & Workshops Conduct interactive educational programs, workshops, and demonstrations aligned with the mission. Manage school groups, birthday parties, and other special events. Support initiatives related to memberships, promotions, and merchandise sales. Safety & Security Maintain a safe and child-friendly environment within the museum. Monitor exhibit conditions and report any maintenance issues. Follow safety procedures, including emergency response and evacuation protocols. Participate in regular safety training sessions. Operational Support & Additional Responsibilities Assist in planning and executing special events and museum programs. Provide guidance and support to volunteers and temporary staff. Perform administrative and operational tasks as needed to ensure smooth functioning. Required Qualifications & SkillsEducation & Experience Bachelor’s degree in Museum Operations, Retail Operations, Hospitality, Education, or a related field. Prior experience in customer service, education, museums, amusement parks, or recreational settings. Experience working with children (ages 1–18) in interactive learning environments. Key Skills & Traits Passion for working with children and families in an educational setting. Strong communication skills in English and Hindi (Marathi or other Indian languages is a plus). Ability to manage large groups and facilitate engaging experiences. Adaptability to perform diverse tasks in a fast-paced environment. Energetic, empathetic, and team-oriented with a guest-first mindset. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per year Application Question(s): Require Only Female Candidate Work Location: In person
Posted 3 weeks ago
0 years
0 Lacs
Wayanad, Kerala
On-site
Key Responsibilities: Clean and maintain guest villas, ensuring luxury standards. Manage linen, amenities, and housekeeping supplies. Address guest requests promptly and professionally. Assist in laundry and inventory management. Work closely with the housekeeping team to uphold service excellence. Requirements: Prior housekeeping experience in luxury hotels or villas preferred. Attention to detail and a commitment to cleanliness. Ability to work flexible shifts, including nights. Good communication and guest service skills.
Posted 3 weeks ago
0 years
2 - 3 Lacs
Noida H.O , Noida, Uttar Pradesh
On-site
REQUIRED ONLY FEMALE STAFF FOR RESTAURANT LIKE HOSTES AND WAITRESS Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Food provided Schedule: Rotational shift Supplemental Pay: Performance bonus Work Location: In person
Posted 3 weeks ago
0 years
1 - 2 Lacs
K. K. Nagar, Madurai, Tamil Nadu
On-site
Anjappar Authentic Chetinad Restaurant ; CUISINES. Chinese, Indian, Asian ; Meal types., we need a captain for our concern Job Type: Full-time Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Food provided Provident Fund Supplemental Pay: Yearly bonus Work Location: In person
Posted 3 weeks ago
1.0 years
1 - 1 Lacs
Bhubaneswar, Orissa
On-site
We are seeking a skilled and passionate Bridal Makeover Trainer to join our skill development training program Key Responsibilities: Train students in traditional, contemporary, and region-specific bridal makeup styles. Demonstrate step-by-step techniques including base preparation, contouring, eye makeup, hairstyling, and finishing. Teach the usage of professional products and tools. Provide hands-on training and supervise practice sessions. Develop course materials, assessments, and certification tests. Stay updated on makeup trends, tools, and products. Provide feedback, guidance, and support to learners. Maintain professional behavior and a hygienic training environment. Skills Required: Expertise in bridal makeup and hairstyling (North Indian/South Indian/Modern/HD/Airbrush etc.) Strong communication and interpersonal skills. Patience and ability to teach individuals of different skill levels Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Experience: Teaching: 1 year (Preferred) Language: English (Preferred) Work Location: In person
Posted 3 weeks ago
5.0 years
0 Lacs
Wayanad, Kerala
On-site
Job Opening: Housekeeping Supervisor Location: Wayanad, Kerala Company: Flora Hospitality Group Flora Hospitality Group is looking for a dedicated, detail-oriented, and experienced Housekeeping Supervisor to lead and maintain the hygiene and cleanliness standards of our upcoming premium property in Wayanad. In this role, you will oversee a team of housekeeping staff and ensure the smooth execution of daily housekeeping operations while upholding the highest standards of guest satisfaction and operational efficiency. Duties & Responsibilities : Supervise the implementation and compliance of housekeeping standards and procedures. Monitor the daily operations of the housekeeping department, ensuring the cleanliness and order of all rooms, public areas, and back-of-house spaces. Coordinate with the Front Office to meet guest and operational requirements. Manage shift openings and closures with effective handovers. Oversee inventory and ensure adequate stock of cleaning materials and guest amenities. Document cleaning activities and promptly report maintenance issues or room damages to the relevant departments. Ensure all cleaning equipment is well-maintained and coordinate repairs when needed. Qualification & Experience : Diploma / Degree in Hotel Administration, Hotel Management or equivalent Minimum 5 years of experience in a similar role within the hospitality industry. Strong Leadership skills in managing teams. Problem solving, motivating, organizational and training abilities. Good communication skill in English. To Apply: Please send your updated resume to: [email protected] WhatsApp: +91 62355 93000 Contact Person: Mr. Vinesh – HR & Recruitment Manager Job Types: Full-time, Permanent Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Experience: Housekeeping: 1 year (Preferred) total work: 1 year (Preferred) Shift availability: Day Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Application Deadline: 10/09/2024
Posted 3 weeks ago
2.0 years
2 - 2 Lacs
Silvassa, Dadra and Nagar Haveli
On-site
Pearl Resort, Silvassa is a premier 5-star resort offering an exceptional blend of luxury, comfort, and nature. Nestled amidst serene landscapes, we pride ourselves on delivering world-class service and unforgettable guest experiences. We are currently seeking a dynamic and customer-focused Reservation Executive preferably a female candidate to join our team and play a key role in maintaining our high standards of service by attending reservation calls & E-mail marketing. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Preferred) Experience: 2year: 1 year (Preferred) Location: Silvassa, Dadra and Nagar Haveli (Preferred) Work Location: In person Speak with the employer +91 8780368129
Posted 3 weeks ago
3.0 years
2 - 2 Lacs
Udagamandalam, Tamil Nadu
On-site
Job Title: Housekeeping Executive Location: Ooty, Tamil Nadu Industry: Hospitality (Resort) Job Summary: The Housekeeping Executive is responsible for maintaining the highest standards of cleanliness, hygiene, and guest satisfaction at the resort. They will oversee housekeeping operations, manage staff, and ensure all rooms and public areas meet the resort’s quality standards. Key Responsibilities: 1. Housekeeping Operations: Supervise and coordinate daily housekeeping activities, including room cleaning, laundry, and public area maintenance. Ensure rooms, suites, and common areas are cleaned and well-maintained according to resort standards. Conduct regular inspections of rooms and public areas to maintain cleanliness and hygiene. Ensure all housekeeping supplies, linens, and amenities are adequately stocked. 2. Staff Management: Train, schedule, and supervise housekeeping staff, ensuring efficiency and high performance. Assign tasks and responsibilities to housekeeping team members. Motivate staff and maintain a positive working environment. Monitor staff performance and provide feedback to improve service quality. 3. Guest Satisfaction & Quality Control: Address guest requests and complaints promptly and professionally. Ensure that all guest rooms and public areas meet luxury and hygiene standards. Work closely with the front office and maintenance teams to handle special requests and maintenance issues. 4. Inventory & Budget Management: Monitor inventory of cleaning supplies, linens, and guest amenities, ensuring cost-effective usage. Work within budget constraints while maintaining high service standards. Prepare reports on housekeeping activities and expenses for management review. 5. Compliance & Safety: Ensure adherence to safety, sanitation, and hygiene regulations. Implement eco-friendly and sustainable housekeeping practices. Train staff on safety protocols and emergency procedures. Qualifications & Experience: Bachelor's degree or diploma in Hotel Management / Hospitality Management preferred. 3+ years of experience in housekeeping, preferably in a luxury resort or hotel. Strong leadership and team management skills. Excellent communication and guest service skills. Knowledge of housekeeping operations, chemicals, and equipment. Ability to work flexible hours, including weekends and holidays. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Food provided Paid time off Schedule: Day shift Night shift Supplemental Pay: Performance bonus Yearly bonus Experience: total work: 5 years (Preferred) Work Location: In person
Posted 3 weeks ago
1.0 years
1 - 1 Lacs
Tinsukia, Assam
On-site
Job description Looking for good candidates for Front Office, Housekeeping, F&B Service and Kitchen who are willing to work with one of the best chains. Candidates with experience and a keen interest for guest services would be preferred Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Rotational shift Experience: total work: 1 year (Required) Work Location: In person Job Type: Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Paid sick time Schedule: Rotational shift Work Location: In person
Posted 3 weeks ago
0 years
1 - 3 Lacs
Kochi, Kerala
On-site
We are looking for a well-groomed and friendly Floor Hostess to join our team. As a Floor Hostess, you will greet and assist guests, ensure they are comfortable, and provide excellent customer service to create a welcoming atmosphere. Requirements Good communication and interpersonal skills. Pleasant personality with a professional appearance. Ability to handle guests politely and confidently. Basic understanding of customer service and hospitality. Key Responsibilities Greet guests warmly and guide them to their designated areas. Assist guests with seating arrangements and any special requests. Maintain cleanliness and tidiness of the floor area at all times. Coordinate with the service team to ensure prompt service. Provide information about facilities, menu items, or services as needed. Handle guest queries and resolve minor concerns courteously. Ensure guests have a pleasant and memorable experience. Report any issues to the supervisor for quick resolution. Job Type: Full-time Pay: ₹12,000.00 - ₹25,000.00 per month Work Location: In person
Posted 3 weeks ago
1.0 years
1 - 2 Lacs
Munnar, Kerala
On-site
FRONT OFFICE EXECUTIVE Preference for Local candidates Job Summary: The Front Office Executive is the face of the hotel or resort, responsible for creating a welcoming first impression and ensuring a smooth check-in and check-out experience for guests. This role requires excellent communication, customer service, and organizational skills. Key Responsibilities: Greet guests warmly upon arrival and assist with check-in/check-out procedures. Handle guest registrations, room assignments, and process payments. Manage bookings and reservations via phone, email, or online systems. Respond to guest inquiries and provide information about hotel services, facilities, and local attractions. Coordinate with housekeeping, room service, and other departments to meet guest needs. Address and resolve guest complaints or issues professionally and efficiently. Maintains front desk records, logs, and reports accurately. Monitor lobby areas and ensure cleanliness and professional presentation. Manage and update the PMS (Property Management System). Follow hotel policies, safety protocols, and grooming standards at all times. Qualifications and Skills: Bachelor's degree or diploma in Hospitality Management or related field (preferred). Prior experience in front office, reception, or guest services (minimum 1 year preferred). Proficiency in hotel management software (e.g., Opera, IDS, Cloudbeds). Excellent communication in English (additional languages are a plus). Strong customer service and interpersonal skills. Ability to multitask, remain calm under pressure, and handle guest complaints. Well-groomed appearance and professional attitude. Work Conditions: Rotational shifts including weekends and holidays. Standing for extended periods. Uniform required (as per hotel policy). Salary: 12000 to 20000 Location: Chithirapuram, powerhouse,Kerala. 685565. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Rotational shift Work Location: On the road
Posted 3 weeks ago
2.0 years
2 - 2 Lacs
Kazhakoottam, Thiruvananthapuram, Kerala
On-site
We are looking for Restaurant Captain who can join immediately to our new Supreme outlet at Trivandrum. Responsibilities: Supervise and lead the waitstaff team. Ensure a high level of customer satisfaction by addressing any concerns or issues promptly. Coordinate with the kitchen team to ensure timely and accurate delivery of orders. inspect the cleanliness and presentation of dining area. create and manage staff schedules. Maintain an open communication with different teams. Qualification: Minimum 2 years of experience in similar filed. strong communication and inter personal skills. knowledge of food and beverage operations. Ability to handle stressful situation and resolve conflicts. Commitment to provide excellent customer service. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹21,000.00 per month Benefits: Food provided Paid time off Provident Fund Schedule: Day shift Monday to Friday Weekend availability Supplemental Pay: Yearly bonus Experience: total work: 2 years (Required) Work Location: In person Expected Start Date: 07/07/2025
Posted 3 weeks ago
2.0 years
1 - 2 Lacs
Thiruvananthapuram, Kerala
On-site
About Us: Gokulam Grand Trivandrum is a premier five-star business hotel located in the heart of the city, offering world-class hospitality with a blend of traditional charm and modern luxury. We pride ourselves on delivering exceptional guest experiences in a professional and elegant environment. Job Summary: We are seeking a warm, well-groomed, and customer-focused Front Office Assistant to join our dynamic front office team. The ideal candidate will have a minimum of 2 years of experience in front office operations in the hospitality industry, with a strong emphasis on guest service and communication skills. Key Responsibilities: Welcome and greet guests with warmth and professionalism Efficiently handle check-in and check-out procedures Manage guest reservations, room assignments, and billing Handle guest inquiries, requests, and complaints promptly and effectively Coordinate with other departments to ensure seamless guest experiences Maintain a clean and organized front desk area Maintain accurate records and ensure proper documentation Provide concierge services including travel assistance and local information Uphold the hotel’s standards in guest service and grooming Qualifications & Requirements: Minimum 2 years of experience in front office operations, preferably in a 4 or 5-star hotel Bachelor's degree/diploma in Hotel Management or related field (preferred) Proficiency in hotel management software (e.g., Opera, IDS, or similar) Excellent communication skills in English; knowledge of additional languages is a plus Pleasing personality with strong interpersonal and guest-handling skills Ability to work in shifts, including weekends and holidays Strong attention to detail and a commitment to excellence Job Type: Full-time Pay: ₹180,000.00 - ₹216,000.00 per year Benefits: Food provided Paid time off Schedule: Rotational shift Work Location: In person Expected Start Date: 05/07/2025
Posted 3 weeks ago
1.0 years
0 Lacs
Bengaluru, Karnataka
Remote
Additional Information Job Number 25105587 Job Category Housekeeping & Laundry Location Sheraton Grand Bangalore Hotel at Brigade Gateway, 26/1 Dr. Rajkumar Road, Bengaluru, Karnataka, India, 560055 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner. Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets properly to provide proper handling. Coordinate all repairs to appropriate persons and pick-up for delivery when completed. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Posted 3 weeks ago
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