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7 Job openings at The Second House - Goa - Second House Hospitality LLP
Trainee Captain

Goa, Goa

5 years

INR 0.25 - 0.3 Lacs P.A.

On-site

Full Time

Greeting and welcoming guests when they enter Thanking guests and conveying gratitude while they are exiting Explaining different menu items and offering recommendations Answering any questions about the ingredients of a dish on the menu Serving food and beverages to guests, if required Presenting the final bill to guests for payment Timing different dishes effectively to maximize the dining experience Addressing any guests complaints or requests Deliver quality customer service to all guests. Take reservations and enquire purpose of visit. Greet each guest promptly and courteously with good smile and body language. Present menu and share promotions, specials and items to customers. Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve. Oversee a team of servers who are assigned to his/her shift. Key orders in the Point-of-Sale system efficiently. Process payment and check bills promptly. Maintain cleanliness of the outlet. Assist manager by getting involved in planning and organizing of special events. Check food and beverage inventories and stocks in a consistent and accurate manner. Follow Food & Beverage Safety and Hygiene policies and procedures. Complete opening, operating, and closing procedures. Handle problem with cashier payments. Escalate guests complain to duty manager if unable to conduct service recovery. Implement plans to deliver excellent service for outlet. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Rotational shift Ability to commute/relocate: Goa, Goa: Reliably commute or planning to relocate before starting work (Preferred) Experience: Total: 5 years (Preferred) License/Certification: Hotel Management Certificate (Preferred) Work Location: In person

Restaurant Steward

Goa, Goa

2 years

INR 0.2 - 0.25 Lacs P.A.

On-site

Full Time

Answering the phone and providing basic information about restaurant services and operating hours or assisting with the scheduling of reservations. Maintaining clean and sanitized menus for guest use. Refilling drinks as required. Rolling and replacing cutlery as required. Maintaining stocked serving stations with condiments, trays and napkins. Directing customers to the location of the restrooms. Clearing tables as guests finish their meals. Complying with all safety and sanitation procedures. Assisting kitchen staff with the preparation of simple dishes such as salads and desserts. Clearing, cleaning and setting tables. Ensuring serving stations are stocked with cutlery, napkins, trays, and condiments. Sweeping and mopping floors in the restaurant, bar, and kitchen. Scraping food plates, pans, and pots. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Rotational shift Ability to commute/relocate: Goa, Goa: Reliably commute or planning to relocate before starting work (Preferred) Experience: Total: 2 years (Preferred) License/Certification: Hotel Management Certificate (Preferred) Work Location: In person

Trainee Captain

Goa

5 years

INR 0.25 - 0.3 Lacs P.A.

On-site

Full Time

Greeting and welcoming guests when they enter Thanking guests and conveying gratitude while they are exiting Explaining different menu items and offering recommendations Answering any questions about the ingredients of a dish on the menu Serving food and beverages to guests, if required Presenting the final bill to guests for payment Timing different dishes effectively to maximize the dining experience Addressing any guests complaints or requests Deliver quality customer service to all guests. Take reservations and enquire purpose of visit. Greet each guest promptly and courteously with good smile and body language. Present menu and share promotions, specials and items to customers. Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve. Oversee a team of servers who are assigned to his/her shift. Key orders in the Point-of-Sale system efficiently. Process payment and check bills promptly. Maintain cleanliness of the outlet. Assist manager by getting involved in planning and organizing of special events. Check food and beverage inventories and stocks in a consistent and accurate manner. Follow Food & Beverage Safety and Hygiene policies and procedures. Complete opening, operating, and closing procedures. Handle problem with cashier payments. Escalate guests complain to duty manager if unable to conduct service recovery. Implement plans to deliver excellent service for outlet. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Rotational shift Ability to commute/relocate: Goa, Goa: Reliably commute or planning to relocate before starting work (Preferred) Experience: Total: 5 years (Preferred) License/Certification: Hotel Management Certificate (Preferred) Work Location: In person

Restaurant Steward

Goa

2 years

INR 0.2 - 0.25 Lacs P.A.

On-site

Full Time

Answering the phone and providing basic information about restaurant services and operating hours or assisting with the scheduling of reservations. Maintaining clean and sanitized menus for guest use. Refilling drinks as required. Rolling and replacing cutlery as required. Maintaining stocked serving stations with condiments, trays and napkins. Directing customers to the location of the restrooms. Clearing tables as guests finish their meals. Complying with all safety and sanitation procedures. Assisting kitchen staff with the preparation of simple dishes such as salads and desserts. Clearing, cleaning and setting tables. Ensuring serving stations are stocked with cutlery, napkins, trays, and condiments. Sweeping and mopping floors in the restaurant, bar, and kitchen. Scraping food plates, pans, and pots. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Rotational shift Ability to commute/relocate: Goa, Goa: Reliably commute or planning to relocate before starting work (Preferred) Experience: Total: 2 years (Preferred) License/Certification: Hotel Management Certificate (Preferred) Work Location: In person

Trainee Captain

Saligao, Goa

5 years

INR 3.0 - 3.6 Lacs P.A.

On-site

Full Time

Greeting and welcoming guests when they enter Thanking guests and conveying gratitude while they are exiting Explaining different menu items and offering recommendations Answering any questions about the ingredients of a dish on the menu Serving food and beverages to guests, if required Presenting the final bill to guests for payment Timing different dishes effectively to maximize the dining experience Addressing any guests complaints or requests Deliver quality customer service to all guests. Take reservations and enquire purpose of visit. Greet each guest promptly and courteously with good smile and body language. Present menu and share promotions, specials and items to customers. Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve. Oversee a team of servers who are assigned to his/her shift. Key orders in the Point-of-Sale system efficiently. Process payment and check bills promptly. Maintain cleanliness of the outlet. Assist manager by getting involved in planning and organizing of special events. Check food and beverage inventories and stocks in a consistent and accurate manner. Follow Food & Beverage Safety and Hygiene policies and procedures. Complete opening, operating, and closing procedures. Handle problem with cashier payments. Escalate guests complain to duty manager if unable to conduct service recovery. Implement plans to deliver excellent service for outlet. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Ability to commute/relocate: Goa, Goa: Reliably commute or planning to relocate before starting work (Preferred) Experience: Total: 5 years (Preferred) License/Certification: Hotel Management Certificate (Preferred) Work Location: In person

Trainee Captain

Saligao

5 years

INR 3.0 - 3.6 Lacs P.A.

On-site

Full Time

Greeting and welcoming guests when they enter Thanking guests and conveying gratitude while they are exiting Explaining different menu items and offering recommendations Answering any questions about the ingredients of a dish on the menu Serving food and beverages to guests, if required Presenting the final bill to guests for payment Timing different dishes effectively to maximize the dining experience Addressing any guests complaints or requests Deliver quality customer service to all guests. Take reservations and enquire purpose of visit. Greet each guest promptly and courteously with good smile and body language. Present menu and share promotions, specials and items to customers. Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve. Oversee a team of servers who are assigned to his/her shift. Key orders in the Point-of-Sale system efficiently. Process payment and check bills promptly. Maintain cleanliness of the outlet. Assist manager by getting involved in planning and organizing of special events. Check food and beverage inventories and stocks in a consistent and accurate manner. Follow Food & Beverage Safety and Hygiene policies and procedures. Complete opening, operating, and closing procedures. Handle problem with cashier payments. Escalate guests complain to duty manager if unable to conduct service recovery. Implement plans to deliver excellent service for outlet. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Ability to commute/relocate: Goa, Goa: Reliably commute or planning to relocate before starting work (Preferred) Experience: Total: 5 years (Preferred) License/Certification: Hotel Management Certificate (Preferred) Work Location: In person

Assistant Manager Housekeeping

Saligao

5 years

INR 2.4 - 3.0 Lacs P.A.

On-site

Full Time

Supervising Housekeeping Staff: Assigning tasks, monitoring performance, providing feedback, and conducting training for housekeeping staff. Maintaining Cleanliness Standards: Enforcing hygiene and cleanliness protocols, conducting inspections, and ensuring compliance with established standards. Inventory Management: Monitoring and replenishing cleaning supplies, ensuring adequate stock levels. Guest Service: Addressing guest complaints and special requests, contributing to a positive guest experience. Staff Scheduling and Management: Creating and managing staff schedules, coordinating replacements, and addressing staff issues. Coordination with Other Departments: Collaborating with other departments, such as the front desk and maintenance, to ensure smooth operations and guest satisfaction. Reporting and Record Keeping: Maintaining records of inspections, supplies, and other relevant information. Training and Development: Conducting orientation and in-service training for new and existing staff members. Ensuring Safety and Security: Enforcing safety and security procedures, reporting maintenance defects, and ensuring a safe environment for staff and guests. Problem Solving: Investigating and resolving complaints, addressing conflicts, and finding solutions to operational issues. Leading and Motivating Staff: Inspiring and motivating the housekeeping team to maintain high standards of cleanliness and service. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Ability to commute/relocate: Saligao, Goa: Reliably commute or planning to relocate before starting work (Preferred) Education: Diploma (Preferred) Experience: Housekeeping management: 5 years (Preferred) License/Certification: Hotel Management Course Certificate (Required) Work Location: In person

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