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3 Job openings at The Second House - Goa - Second House Hospitality LLP
Trainee Captain

Goa, Goa

5 years

INR 0.25 - 0.3 Lacs P.A.

On-site

Full Time

Greeting and welcoming guests when they enter Thanking guests and conveying gratitude while they are exiting Explaining different menu items and offering recommendations Answering any questions about the ingredients of a dish on the menu Serving food and beverages to guests, if required Presenting the final bill to guests for payment Timing different dishes effectively to maximize the dining experience Addressing any guests complaints or requests Deliver quality customer service to all guests. Take reservations and enquire purpose of visit. Greet each guest promptly and courteously with good smile and body language. Present menu and share promotions, specials and items to customers. Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve. Oversee a team of servers who are assigned to his/her shift. Key orders in the Point-of-Sale system efficiently. Process payment and check bills promptly. Maintain cleanliness of the outlet. Assist manager by getting involved in planning and organizing of special events. Check food and beverage inventories and stocks in a consistent and accurate manner. Follow Food & Beverage Safety and Hygiene policies and procedures. Complete opening, operating, and closing procedures. Handle problem with cashier payments. Escalate guests complain to duty manager if unable to conduct service recovery. Implement plans to deliver excellent service for outlet. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Rotational shift Ability to commute/relocate: Goa, Goa: Reliably commute or planning to relocate before starting work (Preferred) Experience: Total: 5 years (Preferred) License/Certification: Hotel Management Certificate (Preferred) Work Location: In person

Trainee Captain

Goa

5 years

INR 0.25 - 0.3 Lacs P.A.

On-site

Full Time

Greeting and welcoming guests when they enter Thanking guests and conveying gratitude while they are exiting Explaining different menu items and offering recommendations Answering any questions about the ingredients of a dish on the menu Serving food and beverages to guests, if required Presenting the final bill to guests for payment Timing different dishes effectively to maximize the dining experience Addressing any guests complaints or requests Deliver quality customer service to all guests. Take reservations and enquire purpose of visit. Greet each guest promptly and courteously with good smile and body language. Present menu and share promotions, specials and items to customers. Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve. Oversee a team of servers who are assigned to his/her shift. Key orders in the Point-of-Sale system efficiently. Process payment and check bills promptly. Maintain cleanliness of the outlet. Assist manager by getting involved in planning and organizing of special events. Check food and beverage inventories and stocks in a consistent and accurate manner. Follow Food & Beverage Safety and Hygiene policies and procedures. Complete opening, operating, and closing procedures. Handle problem with cashier payments. Escalate guests complain to duty manager if unable to conduct service recovery. Implement plans to deliver excellent service for outlet. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Rotational shift Ability to commute/relocate: Goa, Goa: Reliably commute or planning to relocate before starting work (Preferred) Experience: Total: 5 years (Preferred) License/Certification: Hotel Management Certificate (Preferred) Work Location: In person

Restaurant Steward

Goa

2 years

INR 0.2 - 0.25 Lacs P.A.

On-site

Full Time

Answering the phone and providing basic information about restaurant services and operating hours or assisting with the scheduling of reservations. Maintaining clean and sanitized menus for guest use. Refilling drinks as required. Rolling and replacing cutlery as required. Maintaining stocked serving stations with condiments, trays and napkins. Directing customers to the location of the restrooms. Clearing tables as guests finish their meals. Complying with all safety and sanitation procedures. Assisting kitchen staff with the preparation of simple dishes such as salads and desserts. Clearing, cleaning and setting tables. Ensuring serving stations are stocked with cutlery, napkins, trays, and condiments. Sweeping and mopping floors in the restaurant, bar, and kitchen. Scraping food plates, pans, and pots. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Rotational shift Ability to commute/relocate: Goa, Goa: Reliably commute or planning to relocate before starting work (Preferred) Experience: Total: 2 years (Preferred) License/Certification: Hotel Management Certificate (Preferred) Work Location: In person

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