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0 years
4 - 0 Lacs
Karol Bagh, Delhi, Delhi
On-site
Guest relation host/hostess invited to join for guest management services as per expectation. Must be social, smart coordinator, communicative, confident, outgoing. Socially inclined towards outgoing approach. Must be independent with appealing personality and outlook Job Type: Full-time Pay: ₹40,000.00 - ₹43,985.06 per month Ability to commute/relocate: Karol Bagh, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person
Posted 1 week ago
1.0 years
1 - 2 Lacs
Thane, Maharashtra
On-site
Job Summary We are looking for an restaurant captain with good personality and knowledge of multiple cuisine. Job Types: Full-time, Permanent Pay: ₹9,995.00 - ₹19,834.00 per month Experience: total work: 1 year (Preferred)
Posted 1 week ago
0 years
1 - 0 Lacs
Chandigarh, Chandigarh
On-site
We are looking two candidate working as guest service assistant for our restaurant . Person should we minimum qualified 10+2 and have well groomed and should have ability to handle customers. Job Type: Full-time Pay: From ₹12,000.00 per month Benefits: Food provided Paid time off Work Location: In person Speak with the employer +91 8427004807 Application Deadline: 26/07/2025 Expected Start Date: 22/07/2025
Posted 1 week ago
3.0 years
2 - 3 Lacs
Kochi, Kerala
On-site
Job Title: Housekeeping Supervisor Company: Oh Stayz Pvt Ltd Salary Package: ₹20,000 - ₹25,000 About Ohstayz: Ohstayz is a premium holiday home rental brand offering private, handpicked stays with a focus on personalized guest experiences. Recognized under Startup India, Ohstayz is expanding rapidly across India with a mission to deliver exceptional service, curated stays, and unmatched hospitality. ⸻ Role Overview: We are seeking a proactive and detail-oriented Housekeeping Supervisor based in Kochi to help maintain property standards, support guest satisfaction initiatives, and ensure smooth operations. You will be instrumental in delivering top-tier service, coordinating with teams, and upholding the Ohstayz brand promise across properties. ⸻ Key Responsibilities: Guest Experience & Service Monitoring Visit properties post guest check-ins to ensure service standards are met. Monitor ongoing guest experiences and escalate service issues promptly. Analyze guest feedback and satisfaction data to identify service improvement areas. Collaborate with the sales team after feedback calls to implement necessary action plans. Property Standards & Maintenance Conduct regular audits to verify property compliance with Ohstayz standards for hygiene, aesthetics, safety, and branding. Report any previously unreported maintenance issues or concerns and ensure follow-up until resolution. Ensure timely readiness of properties before guest arrivals. Staff Training & Supervision Train and guide on-site staff (housekeepers, caretakers, etc.) on hospitality standards and protocols. Monitor staff performance and behavior to ensure consistency in guest handling. Conduct refresher sessions periodically based on feedback and property needs. Reporting & Coordination Maintain accurate logs and reports related to guest experience, inspections, service lapses, and staff performance. Provide regular updates to the Experience Manager and work closely with cross-functional teams to enhance service quality. ⸻ Qualifications & Skills: Bachelor’s degree in Hospitality Management, Hotel Administration, or related field. 1–3 years of relevant experience in guest services, hotel operations, or property management. Strong communication and interpersonal skills (Malayalam and English fluency preferred). Excellent attention to detail and organizational abilities. Willingness to travel within Kochi and surrounding regions. ⸻ Why Join Ohstayz: Work with a premium brand at the forefront of India’s holiday home evolution. Be part of a dynamic, startup-driven environment with ample learning and growth opportunities. Play a direct role in shaping unforgettable guest experiences. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person
Posted 1 week ago
0 years
2 - 3 Lacs
Muktsar, Punjab
On-site
Job Summary: We are looking for an enthusiastic and experienced Bartender to provide excellent guest service and create classic and innovative drinks exceeding customer expectations. You will play a key role in delivering memorable guest experiences through prompt, professional, and courteous service. Key Responsibilities: Prepare and serve alcoholic and non-alcoholic beverages in accordance with recipes and standards. Interact with guests, take drink orders, and ensure a positive bar experience. Maintain cleanliness and organization of the bar area. Ensure compliance with all hygiene, safety, and licensing regulations. Manage bar inventory, restock supplies, and report shortages. Handle payments and operate the POS system. Stay up to date on drink trends and suggest specials or recommendations. Uphold hotel/bar standards of service and hospitality at all times. Requirements: Proven bartending experience in a hotel, bar, or restaurant setting. Strong knowledge of mixology, wines, spirits, and bar equipment. Excellent customer service and communication skills. Ability to multitask and remain calm in a fast-paced environment. Flexible schedule, including evenings, weekends, and holidays. Certification in responsible alcohol service (if required by local laws). Preferred Qualifications: Diploma or certification in hospitality or bartending. Knowledge of international cocktails and flair bartending (a plus). Familiarity with POS systems and cash handling procedures. Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Work Location: In person
Posted 1 week ago
0 years
2 - 0 Lacs
Bengaluru, Karnataka
On-site
Job Title: Bus Captain Company: Kartar Travels Route: KARNATKA, TELANGANA, ANDRA PRADESH Job Description: Kartar Travels is looking for a responsible and friendly Bus Captain to manage passengers on our Bangalore to Hyderabad route. The Bus Captain will assist passengers, check tickets, help with seating, handle any queries during the journey, and ensure a safe and comfortable travel experience for everyone. Responsibilities: Welcome and assist passengers while boarding and during the trip Check tickets and guide passengers to their seats Address passenger questions and issues politely Coordinate with the driver for smooth operations Maintain discipline and safety on board Requirements: Good communication and people skills Basic knowledge of bus operations and routes Polite and professional attitude Experience in a similar role is an advantage Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: Night shift Supplemental Pay: Performance bonus Work Location: In person Job Type: Full-time Pay: From ₹18,000.00 per month Work Location: In person
Posted 1 week ago
0 years
2 - 2 Lacs
Pallavaram, Chennai, Tamil Nadu
On-site
Need to handle guests coming for movies. Have to handle team for the day to work in food bays, box office, audi/screens etc. Should be able handle stocks of both Veg & non veg. Need to handle cash. Prior experience with food sales counters is preferred. Prior experience with working in Theatres, Malls & hotels are Preferred. Job Type: Full-time Pay: ₹21,000.00 - ₹23,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Night shift Rotational shift Weekend availability Education: Diploma (Preferred) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Work Location: In person
Posted 1 week ago
0 years
1 - 1 Lacs
Science City, Ahmedabad, Gujarat
On-site
Satisfaction food service to customer, manage restauarant and staff. Job Type: Part-time Pay: ₹9,000.00 - ₹10,000.00 per month Expected hours: 35 per week Benefits: Food provided Work Location: In person
Posted 1 week ago
3.0 years
2 - 3 Lacs
Delhi, Delhi
On-site
Location: Chattarpur, New Delhi CTC: up to 30k per month If you enjoy creating a welcoming environment and are skilled at managing both guest relations and administrative duties, this Front Office Executive position could be an ideal fit. We’re looking for someone with 1–3 years of hands-on experience at a front desk, in guest services, or in customer relations—especially within wellness centers, clinics, spas, or hospitality settings—ready to support daily operations Your primary responsibilities will include: Offering a warm and professional welcome to every guest, efficiently handling registrations upon arrival. Building positive, open communication and maintaining rapport to ensure every visitor’s experience exceeds expectations. Handling client inquiries and service requests, working closely with other departments to provide seamless support. Keeping accurate and up-to-date client records and meticulously ensuring all account details are correct. Taking a proactive approach to sales—working towards revenue targets through attentive service and product recommendations. Monitoring cleanliness and hygiene standards throughout the treatment center for a spotless client experience. Recognizing returning guests and personalizing interactions to foster loyalty. Staying informed about the latest updates and activities in the center by checking the communication log regularly. Presenting yourself with a polished, well-groomed, and professional appearance at all times. Multitasking effectively and collaborating with colleagues across departments to keep operations running smoothly. What you bring: A graduate degree in any discipline Hospitality or business administration preferred Strong sales orientation, customer-centric attitude Proven track record of excellent interpersonal and multitasking skills. Professional demeanor and ability to anticipate guest needs Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Application Question(s): What is your current CTC? Work Location: In person
Posted 1 week ago
1.0 years
1 - 2 Lacs
Thrissur, Kerala
On-site
Duty timing: 02:00 PM To 11:00 PM (Will Provide Week off on Week Days-Saturday and Sunday is Working) Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions. Keeping up with product information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services. Upselling products and services. Need to Perform like as All Rounder (Store Hygeine, F&B Service, Customer Interaction etc..) Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Education: Diploma (Preferred) Experience: Guest services: 1 year (Preferred) Location: Thrissur, Kerala (Required) Work Location: In person Speak with the employer +91 7736810999
Posted 1 week ago
0 years
1 - 0 Lacs
Guindy, Chennai, Tamil Nadu
On-site
Leadership and Supervision: Captains lead and manage teams, whether it's a ship's crew, restaurant staff, or other personnel. Safety and Security: Ensuring the safety of passengers, crew, and property is paramount, requiring adherence to regulations and procedures. Operations Management: This includes tasks like navigating vessels, managing dining room operations, or overseeing food and beverage service. Customer Service: Captains often interact with customers, addressing concerns, and ensuring a positive experience. Maintenance and Repair: Depending on the context, captains may be responsible for maintaining equipment, vessels, or other operational assets. Problem Solving: Captains must be able to assess situations and make quick decisions to resolve issues that may arise. Compliance: Adhering to relevant laws, regulations, and company policies is crucial. Training and Mentoring: Captains may be involved in training new staff members and mentoring junior personnel. Job Type: Full-time Pay: ₹10,559.72 - ₹21,000.00 per month Benefits: Food provided Provident Fund Work Location: In person
Posted 1 week ago
3.0 years
2 - 4 Lacs
T Nagar, Chennai, Tamil Nadu
On-site
-Indenting materials -Preparing food as per the order -Mis em blae for next day -Managing / work allocations to the subordinates - Assisting Executive chef in calculating Food costing -Assisting daily menu planning Job Type: Full-time Pay: ₹23,000.00 - ₹35,000.00 per month Benefits: Food provided Schedule: Rotational shift Experience: total work: 3 years (Preferred) Work Location: In person
Posted 1 week ago
3.0 years
1 - 0 Lacs
Kochi, Kerala
On-site
Job Vacancy: Guest Relation Executive Location: Sanjeevini Life Care Village, Kerala Employment Type: Full-time Department: Front Office / Guest Services About Us: Sanjeevini Life Care Village is a leading wellness and healthcare destination offering a serene blend of holistic healing, comfort, and care. We are looking for a warm, professional, and proactive Guest Relation Executive to be the face of our facility and ensure an exceptional guest experience at every touchpoint. Key Responsibilities: Welcome guests warmly and ensure a smooth check-in/check-out process. Handle guest queries, concerns, and requests with efficiency and empathy. Coordinate with various departments to ensure guest satisfaction and timely service. Maintain guest records and feedback to enhance personalized service. Assist with wellness program briefings, facility tours, and service guidance. Uphold service standards and reflect the brand’s values in every interaction. Requirements: Bachelor's degree or diploma in Hospitality Management or related field. Minimum 1–3 years of experience in a similar role (hospitality, healthcare, or wellness industry preferred). Excellent communication skills in English; knowledge of Malayalam and Hindi is a plus. Pleasing personality, calm demeanor, and strong interpersonal skills. Proficient in MS Office and front office software (knowledge of HIS or PMS systems is an advantage). Benefits: Competitive salary package Peaceful, wellness-oriented working environment Accommodation and meals (if required) Training and career growth opportunities Staff wellness privileges How to Apply: Interested candidates are requested to send their updated resume with a recent photograph to [email protected] , [email protected] with the subject line “Application for Guest Relation Executive – Sanjeevini Life Care Village” . Let me know if you'd like a version with both roles on one notice or formatted for print or social media. Job Type: Full-time Pay: ₹10,056.75 - ₹47,001.72 per month Benefits: Food provided Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
faridabad, haryana
On-site
The Courtyard Aravali Resort in Faridabad, Haryana, India is seeking a dedicated and experienced individual to join our team as a Front Office Manager. As the Front Office Manager, you will be responsible for overseeing all front office functions and staff members, including Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop. Your role will involve working closely with managers and employees to ensure the smooth execution of all front office operations, from guest arrival to departure procedures. Your ultimate goal will be to enhance guest and employee satisfaction while optimizing the financial performance of the department. To qualify for this position, you must possess a high school diploma or GED, along with at least 4 years of experience in guest services, front desk, or a related professional area. Alternatively, a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, along with 2 years of relevant experience, will be considered. Key responsibilities of the Front Office Manager include leading the Guest Services Team by fostering trust, respect, and cooperation among team members, setting and exceeding goals, managing day-to-day operations to ensure customer satisfaction, and prioritizing tasks to achieve desired financial results. You will also be responsible for ensuring compliance with all Front Office policies, maintaining exceptional customer service standards, and conducting human resource activities such as coaching, mentoring, and performance appraisals. At Courtyard, we believe in providing equal opportunities to all individuals and celebrate the diverse backgrounds and experiences of our associates. As a member of the Marriott International family, you will be part of a global team dedicated to serving the needs of travelers worldwide. If you are a passionate achiever who thrives on exceeding guest expectations, values teamwork, and is committed to continuous improvement, we invite you to join us at Courtyard and embark on a rewarding career journey.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As a Management Position at The Ritz-Carlton Pune, your primary responsibility will be to assist the Front Office Manager in overseeing the daily operations of the front office, including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. You will work closely with managers and staff to ensure efficient check-in and check-out processes, enhance guest and employee satisfaction, and optimize departmental financial performance. Your role involves supervising and managing the Front Desk team, fostering a supportive and cooperative work environment, and ensuring that day-to-day operations meet customer expectations. You will be responsible for setting and achieving goals, addressing guest concerns and feedback, and implementing strategies to enhance service quality continually. Exceptional customer service is a key focus of this position. You will be expected to go above and beyond to ensure customer satisfaction, provide guidance and coaching to staff, and handle guest inquiries and complaints effectively. Additionally, you will implement customer recognition programs, uphold Front Office policies and procedures, and monitor compliance with credit policies to minimize financial risks. In addition to your core responsibilities, you will be required to communicate effectively with supervisors and colleagues, analyze information to make informed decisions, and act as a representative of the Front Office Manager when necessary. Participation in department meetings and collaboration with colleagues to improve service standards will also be part of your duties. At The Ritz-Carlton, we value diversity and inclusivity, providing equal opportunities to all associates. By joining our team, you will be part of a culture that celebrates individuality and encourages creativity and compassion in delivering exceptional luxury service. As a member of our team, you will embody The Ritz-Carlton's Gold Standards, which guide us towards excellence in hospitality and guest care. If you are passionate about delivering outstanding service, fostering a positive work environment, and upholding the values of The Ritz-Carlton, this Management position offers you the opportunity to be part of a global brand known for its commitment to luxury hospitality and employee empowerment.,
Posted 1 week ago
2.0 years
0 Lacs
Goa
On-site
Summary You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms Division Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in Front Office department. Good guest service, communications and interpersonal skills are a must.
Posted 1 week ago
0 years
1 - 0 Lacs
Raja Annamalaipuram, Chennai, Tamil Nadu
On-site
Leadership and Supervision: Leading and motivating a team (crew, staff, etc.), delegating tasks, and ensuring smooth operations. Safety and Security: Ensuring the safety and security of passengers, crew, and the vessel/establishment. This includes implementing safety procedures, conducting drills, and handling emergencies. Communication: Maintaining clear and effective communication with all stakeholders, including crew, passengers, authorities, and other relevant parties. Problem Solving: Addressing unexpected situations, resolving issues, and making critical decisions under pressure. Compliance: Ensuring adherence to all relevant rules, regulations, and policies. Training and Development: Mentoring and training new staff members, ensuring they meet the required standards. Customer/Guest Interaction: Interacting with customers/guests, addressing concerns, and ensuring a positive experience. Job Type: Full-time Pay: ₹10,559.72 - ₹21,000.00 per month Benefits: Food provided Provident Fund Work Location: In person
Posted 1 week ago
0 years
1 - 1 Lacs
Moothakunnam, Kochi, Kerala
On-site
Harbour Hotels is looking for a loyal, kind, punctual, committed, and professional Bar Waiter to join our team. The ideal candidate will have a genuine passion for hospitality, a strong sense of responsibility, and a guest-first attitude. You will be responsible for setting up mise-en-place, serving snacks, food, and beverages, maintaining the cleanliness and organization of the bar area, and ensuring a warm and welcoming atmosphere for all guests. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Food provided Paid time off Schedule: Day shift Evening shift Rotational shift Work Location: In person
Posted 1 week ago
1.0 years
1 - 2 Lacs
Kochi, Kerala
On-site
Prepare and serve coffee, espresso, and other beverages to customers Take customer orders and process payments Maintain cleanliness and organization of the coffee bar and seating area Follow all health, safety, and food hygiene regulations Manage inventory and restock supplies as needed Engage with customers, sharing product knowledge, and ensuring a pleasant experience Calibrate coffee equipment to guarantee optimal performance Work efficiently as part of a team to ensure customer satisfaction Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Education: Diploma (Preferred) Experience: Guest services: 1 year (Preferred) Guest relations: 1 year (Preferred) Barista: 1 year (Preferred) Work Location: In person Speak with the employer +91 7736810999
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
bhubaneswar
On-site
The Assistant Housekeeping Manager plays a crucial role in supporting the Housekeeping Manager or Executive Housekeeper in maintaining the cleanliness and orderliness of guest rooms and public areas at the hotel. Your responsibilities include assisting in overseeing and managing the daily operations of the housekeeping department, supervising housekeeping staff, ensuring cleanliness standards are met, and collaborating closely with the Housekeeping Manager to uphold a high level of guest satisfaction. This role demands strong organizational, leadership, and communication skills, along with a dedication to maintaining the hotel's cleanliness and hygiene standards. As an Assistant Housekeeping Manager, you will be involved in various key responsibilities such as supervising and coordinating the work of the housekeeping team, creating work schedules, conducting inspections, training and developing staff, managing inventory, ensuring quality control, providing guest services, supporting budget preparation, staff management, safety and compliance, and preparing reports on departmental performance. Your role also involves collaborating with other hotel departments to ensure prompt fulfillment of guest requests and resolving guest issues related to housekeeping effectively. To excel in this position, you should ideally have a Bachelor's degree in Hotel Management or a related field, previous experience in hotel housekeeping preferably in a supervisory or assistant management capacity, strong organizational and communication skills, attention to detail, knowledge of housekeeping equipment and cleaning techniques, familiarity with hotel management software, ability to work effectively in a fast-paced environment, knowledge of local health and safety regulations, and flexibility to work varying shifts including nights, weekends, and holidays. Your commitment to upholding cleanliness standards, ensuring guest satisfaction, and working collaboratively with the team will be instrumental in achieving the goals of the housekeeping department and contributing to the overall success of the hotel.,
Posted 1 week ago
0 years
1 - 3 Lacs
Hyderabad, Telangana
On-site
*Supervision of Guest Assistance. *Execute all the guest relations activities to achieve maximum guest satisfaction index scores. *Provide training to staff on customer interaction, service standard and communication skills. *Generate Monthly Sales reports and performance reports. *Escorting the guests at all times. *Preparing report of the feedback forms filled by the customers. *GRE escorts VIPs and other affluent people to lounge areas and in Audi on their arrival. Job Type: Full-time Pay: ₹16,000.00 - ₹30,000.00 per month Benefits: Provident Fund Work Location: In person Speak with the employer +91 9701235701
Posted 1 week ago
0 years
2 - 3 Lacs
Gurugram, Haryana
On-site
*FEMALES PREFERRED* Key Responsibilities: Greet every customer warmly as they enter the store Initiate conversations to understand what brings them in today Assess their needs and direct them to the appropriate product zone or expert Capture and log walk-in customers using the store’s system/tools Maintain a professional and customer-focused presence at the entry area Collaborate with the sales and technical teams to ensure a seamless customer journey Assist in managing customer flow during busy hours What We’re Looking For: Strong communication and interpersonal skills A naturally friendly, confident, and approachable personality Ability to multitask and stay composed in a fast-paced retail environment Passion for customer service and a positive attitude Prior experience in hospitality, front desk, or retail (preferred but not mandatory) Freshers are welcome to apply Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Evening shift Weekend availability Work Location: In person
Posted 1 week ago
2.0 years
3 - 4 Lacs
Bengaluru, Karnataka
On-site
Guest Reception : Warmly welcoming guests upon arrival and ensuring a smooth check-in and check-out process. Information Provision : Offering detailed information about hotel services, amenities, and local attractions. Complaint Resolution : Addressing and resolving guest complaints promptly and professionally. VIP Guest Management : Overseeing the arrival and departure of VIP guests, ensuring their specific needs are met. Coordination with Departments : Collaborating with other departments to fulfill guest requests and ensure seamless service delivery. Feedback Collection : Gathering guest feedback to identify areas for improvement and enhance service quality. Record Maintenance : Keeping accurate records of guest interactions and transactions Educational Background : A bachelor's degree in Hospitality Management or a related field. Experience : Prior experience in customer service, preferably within the hospitality sector. Communication Skills : Excellent verbal and written communication abilities. Problem-Solving Abilities : Strong skills in addressing and resolving issues efficiently. Multitasking : Ability to handle multiple tasks simultaneously in a fast-paced environment. Technical Proficiency : Familiarity with hotel management software and reservation systems. Language Skills : Proficiency in multiple languages is advantageous Requirement - GRE - 1 Excellent communication, should have knowledge in attending quest Take home salary - 40k BSF Campus, Yelahanka, Bengaluru - 560064 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Experience: Guest relation Executive: 2 years (Required) Excellent Communication: 2 years (Required) Interpersonal Skills : 2 years (Required) Multitasking: 2 years (Required) Presentation skills: 2 years (Required) Location: Bangalore, Karnataka (Required) Work Location: In person Speak with the employer +91 9513336275
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
tirupati, andhra pradesh
On-site
As a Guest Services Associate at Hotel PLR Grand, located in the temple city of Tirupati, you will play a vital role in ensuring a memorable and pleasant experience for our guests. Your primary responsibilities will include warmly welcoming and assisting guests, managing reservations efficiently, promptly addressing guest inquiries and requests, and overall, ensuring a high level of customer satisfaction. To excel in this role, you must possess exceptional guest services and customer service skills. Your ability to communicate effectively will be crucial in providing top-notch service and creating a welcoming atmosphere for our guests. Strong interpersonal skills and problem-solving abilities are essential to handle various guest needs and situations with professionalism and efficiency. Flexibility is key in this role, as you will be required to work variable hours, including weekends and holidays, to meet the needs of our guests. While prior experience in the hospitality industry is advantageous, it is not mandatory. A high school diploma or equivalent is required, and additional qualifications in hotel management will be considered a plus. If you are passionate about delivering exceptional guest experiences, thrive in a dynamic environment, and are dedicated to ensuring the comfort and satisfaction of our guests, we invite you to join our team at Hotel PLR Grand as a Guest Services Associate.,
Posted 1 week ago
7.0 - 11.0 years
0 Lacs
udaipur, rajasthan
On-site
As a General Manager at our Hotel, Restaurant & Bar in Balicha, Udaipur, you will play a crucial role in overseeing the daily operations of our establishment. With a minimum of 7-10 years of experience in hospitality management, especially in regions like Rajasthan, Ahmedabad, and Udaipur, you will be responsible for ensuring service excellence, profitability, and high guest satisfaction standards. Your key responsibilities will include implementing SOPs across departments such as front office, F&B, housekeeping, and banquets. You will also drive room, event, and banquet sales, with a special focus on wedding and group bookings. Developing relationships with wedding planners, travel agents, and event organizers will be essential in tailoring packages for destination weddings, pre-wedding shoots, and corporate events. Utilizing your regional market expertise, you will innovate offerings based on local preferences, cuisine, dcor, and experiences. Your financial oversight will be crucial in managing budgets, cost control, and profitability across hotel operations, including monitoring P&L, revenue enhancement strategies, and optimizing staffing and inventory. Leading and mentoring department heads, ensuring cross-departmental coordination, maintaining a positive work culture, and conducting regular performance reviews will be part of your team leadership responsibilities. Additionally, you will need to ensure compliance with health, safety, and legal regulations, while maintaining brand consistency in guest experience, service, and ambiance. To excel in this role, you should hold a Bachelor's or Master's Degree in Hospitality/Hotel Management, have 7-10+ years of proven experience in hotel operations, including managing restaurants and bars, and possess a strong portfolio of wedding/event bookings and banquet management. Excellent interpersonal and vendor management skills, knowledge of local culture, languages, and preferences in Rajasthan, Ahmedabad, and Udaipur, as well as proficiency in hospitality CRM, POS, and management software are also required. If you are ready to take on this challenging yet rewarding position, with immediate joining, we look forward to discussing the salary based on your experience. This is a full-time, permanent role that requires proficiency in Gujarati and in-person work at our location in Balicha, Udaipur.,
Posted 1 week ago
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