252 Guest Services Jobs - Page 3

We are looking for a smart and vibrant candidate for our 3 star hotel Position : GSA (Guest service associate) - Male Candidate Experience : 1 to 2 years Knowledge in Accounting , Guest handling Reception cum Front office management Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Internet reimbursement Leave encashment Paid sick time Paid time off Work Location: In person

Guest relations and hospitality associate required with confident communication skills. Friendly, social, outgoing skills to greet guests, providing services and facilities to their needs and concerns. Managing multiple tasks and resolving guest hospitality effectively with comfort level of social behavior. Being with flexible approach level with guests with adaptable hospitable nature. Must be communicative, confident, outgoing with no time/travel binding. Good with social media ,organising events, shows and other coordination roles. Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Schedule: Rotational shift Ability to commute/relocate: Karol Bagh, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person Speak with the employer +91 8826447646

The Hotel Front Office Associate is the first point of contact for guests and plays a pivotal role in creating a welcoming and memorable experience. This role is responsible for handling all aspects of guest check-in and check-out, managing reservations, providing concierge services, and ensuring guest satisfaction throughout their stay. The ideal candidate will possess exceptional customer service skills, a friendly and professional demeanor, and a strong ability to multitask in a fast-paced environment. Key Responsibilities: * Guest Check-in and Check-out: * Warmly greet guests upon arrival, verify reservation details, and efficiently complete the check-in process, including registration, assigning rooms, and issuing room keys. * Process guest payments accurately, handle cash, credit card transactions, and foreign currency exchange, and ensure all billing is correct. * Perform efficient and friendly guest check-out, process final payments, and assist with luggage or transportation needs. * Address any guest concerns or billing discrepancies professionally and resolve them promptly. * Reservations Management: * Handle incoming reservation inquiries via phone, email, and in-person, providing accurate information about room availability, rates, and hotel facilities. * Process new reservations, modifications, and cancellations accurately using the Property Management System (PMS). * Upsell hotel services and facilities where appropriate to enhance the guest experience. * Guest Services and Concierge: * Provide comprehensive information about hotel facilities, services, local attractions, dining options, and transportation. * Assist guests with special requests, such as wake-up calls, taxi bookings, restaurant reservations, and tour arrangements. * Handle guest complaints and challenging situations with empathy and professionalism, striving for immediate resolution or escalating to management when necessary. * Maintain a thorough knowledge of hotel emergency procedures and safety protocols. * Communication and Coordination: * Communicate effectively with other hotel departments (Housekeeping, F&B, Maintenance) to ensure guest requests are fulfilled and operational issues are addressed. * Maintain accurate guest records and update profiles with preferences and important notes. * Answer incoming calls and direct them to the appropriate department or individual. * Handle incoming and outgoing mail, packages, and faxes for guests and the hotel. * Administrative and Operational Support: * Maintain a clean, tidy, and organized front desk and lobby area. * Perform night audit duties if required, ensuring all daily transactions are balanced and reported. * Handle hotel safe deposit box procedures and key control. * Complete daily shift reports and other administrative tasks as assigned. * Adhere to all hotel policies, procedures, and brand standards. Qualifications: * Education: High school diploma or equivalent required. A diploma or degree in Hospitality Management, Tourism, or a related field is highly preferred. * Experience: Previous experience (1-2 years preferred) in a customer service role, preferably in a hotel front office or similar hospitality environment. * Skills: * Exceptional verbal and written communication skills in English and Bengali ( proficiency in Hindi is a plus due to local context). * Proficiency in using Property Management Systems (PMS) like Opera, Fidelio, or similar. * Strong computer skills, including Microsoft Office Suite (Word, Excel, Outlook). * Excellent interpersonal and customer service skills with a genuine desire to assist guests. * Ability to handle cash and process financial transactions accurately. * Strong organizational skills and attention to detail. * Ability to multitask and work efficiently under pressure in a fast-paced environment. * Problem-solving abilities and a calm demeanor during difficult situations. * Professional appearance and positive attitude. Working Conditions: * Primarily an indoor office environment within the hotel lobby. * May require extended periods of standing and sitting. * Ability to lift and carry light objects (e.g., guest luggage). * Flexibility to work various shifts, including mornings, evenings, weekends, and holidays, as per the hotel's operational needs. Job Type: Full-time Pay: ₹8,000.00 - ₹9,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

Key Responsibilities : Greet guests warmly and assist with check-in and check-out processes under supervision. Handle guest inquiries, requests, and complaints politely and efficiently, escalating to supervisors when needed. Assist with reservations, room assignments, and guest registration procedures. Learn to operate the Property Management System (PMS) and other front office tools. Provide information about the hotel, its services, local attractions, and transportation. Answer phone calls professionally and transfer to appropriate departments. Maintain the cleanliness and organization of the front desk and lobby area. Learn and follow safety, security, and emergency procedures. Assist in preparing daily reports, guest lists, and shift handovers. Shadow experienced front office associates to understand guest service standards INDHOTEL

Handling and managing reservations process through various communication platforms Monitor room sales an improve sales technique Handle inquiries and obtain correct information regarding details of reservation Confirm and process reservation requests. Ensure all information pertaining to reservations are properly taken and entered into the system Keep up to date rooms available for sale and any changes in hotel room rates Help maximise room sales by upselling to a higher category Maintain and update all room reservation transactions, room availabilites Handle group bookings as well as end to end reservations processes Check arrival list for next day arrival bookings Work closely with Sales and Front Desk and other departments, to ensure guest requirements are met Perform any other duties as assigned by management Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person

Greet and welcome guests as they arrive with a friendly and approachable attitude Manage table reservations, walk-ins, and waiting lists efficiently Escort guests to their tables and present menus Maintain a clean and organized reception/hostess area Provide accurate wait time estimates and inform guests about table availability Coordinate with serving staff and kitchen to ensure smooth table turnover Answer incoming calls regarding reservations, hours, and general inquiries Handle guest complaints or direct them to the manager when necessary Monitor guest satisfaction and respond to special needs or requests Assist with menu distribution, promotional material placement, and décor as needed Maintain a professional appearance and a positive demeanor at all times Previous experience as a hostess or in customer-facing hospitality roles preferred Excellent verbal communication and interpersonal skills Professional appearance and friendly attitude Ability to multitask and stay calm under pressure Knowledge of reservation systems (OpenTable, Resy, or similar) is a plus Flexible to work evenings, weekends, and holidays Basic knowledge of food and beverages is an advantage Job Types: Full-time, Permanent Pay: ₹8,486.61 - ₹16,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Work Location: In person

Position: Guest Relations Executive Location: Bandra West, Mumbai Experience Required: 2 years to 4 years Job Description We are looking for a warm, enthusiastic, and service-oriented Guest Relations Associate to join our team in Bandra West. The ideal candidate will play a key role in delivering exceptional guest experiences, ensuring satisfaction from arrival to departure. Key Responsibilities Guest Arrival & Departure: Greet guests warmly, assist with check-in/check-out, and ensure a smooth and pleasant experience. Information & Assistance: Provide guests with accurate details about hotel services, facilities, and local attractions via phone, email, or in person. Complaint Resolution: Handle guest concerns and complaints promptly and professionally Liaise with housekeeping, front desk, F&B, and other departments to fulfil guest needs and requests. Manage VIP guest arrivals/departures, including special arrangements and preferences. Maintain up-to-date records of guest information, preferences, and service reports.Ensure service excellence and guest satisfaction in alignment with hotel standards. Inform guests about ongoing offers, services, and packages. Key Skills & Requirements Coordination with Departments: VIP Guest Handling: Record Keeping: Upholding Standards: Promotions & Services Excellent communication (verbal & written) Pleasing personality with a customer-centric approach Strong problem-solving and time management skills Ability to multitask and adapt to dynamic guest needs Fluency in English; knowledge of other languages is a plus Basic computer literacy and familiarity with guest management systems To Apply Please share your CV along with a recent photograph Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Commuter assistance Flexible schedule Food provided Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Work Location: In person

Responsibility is to overseeing all aspects of the dining experience, managing service workflow, and ensuring compliance with health and safety regulations . Maintaining guest satisfaction is a primary focus, involving direct interaction and immediate problem-solving. 1.A service associate identifies and solves customer inquiries and problems. 2.Interacts with customers or end users to process orders, offer assistance with complaints, or provide information on the company. 3.Deliver F&B services in accordance to departmental standards and procedures. Check on table setting,Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons' table at the correct temperature. Minimum Qualification - Diploma in HOTEL Management. Job Type: Full-time Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Overtime pay Experience: Food service: 3 years (Preferred) total work: 4 years (Preferred) Work Location: In person

As an F&B Associate, will play a crucial role in providing exceptional service to guests in our food and beverage department. Your responsibilities will include taking orders, serving food and drinks, ensuring cleanliness, and maintaining compliance with health and safety standards. The duties and responsibilities of a Waiter : Setting up marquees, arranging tables and assisting with the preparation of event spaces Greeting guests as they arrive at the venue, directing guests to tables, providing menus and taking orders Delivering food from the kitchen to guests at the table or to a self-service area Assisting Chefs by washing vegetables, assembling sandwiches, sourcing ingredients from the stock room or plating up dishes Keeping any bar and drink service areas fully stocked with beverages Taking drinks orders and serving drinks to guests at their table or throughout the venue Opening wine bottles at the table and pouring drinks for guests Wiping down tables and chairs, removing rubbish and clearing event spaces Job Type: Full-time Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Food provided Schedule: Day shift Evening shift Morning shift Rotational shift Education: Bachelor's (Preferred) Experience: total work: 5 years (Preferred) Food service: 2 years (Preferred) Guest services: 2 years (Preferred) Guest relations: 3 years (Preferred) Language: English, Malayalam, Tamil, Hindi (Preferred) Work Location: In person

Good computer knowledge. Assisting reservations. Telemarketing Job Types: Full-time, Fresher Pay: ₹8,000.00 - ₹10,000.00 per month Schedule: Day shift Work Location: In person

Job Summary: The Restaurant Hostess is the first point of contact for guests and plays a key role in creating a welcoming dining experience. She greets guests, manages reservations, organizes seating arrangements, and ensures excellent guest service from arrival to departure. Key Responsibilities: Warmly greet guests as they arrive and thank them as they leave. Manage reservations, waitlists, and walk-in guests efficiently. Escort guests to their tables, present menus, and introduce their server. Coordinate table rotation and monitor dining room flow to optimize seating. Handle guest inquiries and complaints courteously and professionally. Maintain the cleanliness and presentation of the reception and waiting areas. Communicate with servers and kitchen staff to ensure timely table readiness. Maintain accurate reservation and guest records as required. Assist with phone calls, take reservations, and answer questions about the restaurant and menu. Support special events, promotions, or private dining arrangements as needed. Required Skills & Qualifications: High school diploma or equivalent; hospitality training is an advantage. 2 - 3 Years experience as a hostess or front-of-house staff in a restaurant or hotel preferred. Excellent verbal communication and interpersonal skills. Well-groomed appearance with a friendly and welcoming attitude. Ability to work in a fast-paced environment and handle busy seating periods. Basic knowledge of reservation systems is an advantage. Flexibility to work shifts, weekends, and holidays. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Work Location: In person

Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are satisfied with their meal. Prepare the bill for tables when requested. Cash up bills and ensure that the correct amount has been paid. Administer change to tables if needed Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Education: Diploma (Preferred) Experience: Guest relations: 1 year (Preferred) Guest services: 1 year (Preferred) Work Location: In person Speak with the employer +91 7736810999

Responsibilities: Welcome guests and assist with check-in/check-out Handle guest queries and provide service support Coordinate with housekeeping and restaurant as needed Maintain cleanliness and order at the front office and guest areas Support the team with basic service tasks when required Requirements: Minimum 1-2 years experience in front office and guest service preferred. Good communication and hospitality skills Punctual, responsible, and team-friendly Call employer: 8075855587 Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Ability to commute/relocate: Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Front Office: 2 years (Preferred) Work Location: In person

Job Title: Reservations Executive Location: Coco Lagoon Resort Job Summary: The Reservations Executive is responsible for managing all reservations inquiries, processing bookings, and ensuring that guest expectations are met from the first point of contact. This role is pivotal in maximizing occupancy, providing excellent guest service, and ensuring a smooth guest experience from the moment of booking through to arrival. Key Responsibilities: Handle incoming reservation inquiries via phone, email, and online platforms (MMT, Agoda etc.). Process reservations promptly, ensuring accurate input into the booking system (PMS). Communicate with guests to understand their requirements and recommend suitable room categories, packages, and offers. Conduct Sales Tele calls and Collaborate with the sales and marketing team to manage promotions, seasonal offers, and rate management. Update room availability and rates in coordination with the Revenue Management team. Monitor booking patterns to maximize revenue and minimize booking errors or discrepancies. Ensure adherence to the agreed pricing and discount structures with OTA partners like Make My Trip (MMT). Manage guest requests, special needs, and other inquiries related to the reservation process. Coordinate with other departments (Front Office, Housekeeping, F&B) to ensure seamless guest service. Maintain accurate records of reservation data, cancellations, and modifications. Assist with generating reports for occupancy, revenue, and forecasting. Provide support in resolving guest concerns or issues related to reservations. Ensure compliance with Coco Lagoon Resort's policies, including deposit, cancellation, and payment procedures. Skills and Qualifications: Bachelor’s degree in Hospitality, Business, or a related field preferred. Minimum 1-2 years of experience in a reservations or guest services role, preferably in a resort or hotel. Proficient in hotel management software (PMS) and OTA booking platforms. Strong communication skills, both verbal and written. Excellent organizational and multitasking abilities. Detail-oriented with a focus on accuracy and customer satisfaction. Ability to work in a fast-paced environment and handle high-volume inquiries. Familiarity with travel agent commission structures and OTA pricing strategies is a plus. Work Schedule: Full-time, with flexibility to work weekends and holidays as required. Salary: Competitive salary based on experience, along with performance-based incentives. Job Types: Full-time, Permanent Pay: ₹19,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Leave encashment Provident Fund Schedule: Day shift Evening shift Morning shift Supplemental Pay: Commission pay Yearly bonus Application Question(s): own travel bike Experience: total: 1 year (Required) Location: Saibaba Colony, Coimbatore, Tamil Nadu (Required) Work Location: In person

To provide a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations Job Types: Full-time, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Food provided Paid time off Provident Fund Schedule: Day shift Experience: total work: 1 year (Preferred) Work Location: In person

-Indenting materials -Preparing food as per the order -Mis em blae for next day -Managing / work allocations to the subordinat -Assisting daily menu planning Job Type: Full-time Pay: ₹18,000.00 - ₹24,000.00 per month Benefits: Food provided Schedule: Rotational shift Experience: total work: 1 year (Preferred) Work Location: In person

Greet and welcome guests warmly upon arrival at the restaurant. Assist guests with seating arrangements and ensure prompt service coordination. Handle guest queries, requests, and complaints in a professional and courteous manner. Maintain a pleasant and approachable demeanor to enhance the guest experience. Coordinate with service and kitchen staff to ensure smooth dining operations. Monitor guest satisfaction and gather feedback for continuous improvement. Maintain reservation records and manage walk-in guest flow efficiently. Ensure the dining area is presentable and ready to receive guests at all times. Must have excellent communication, interpersonal, and problem-solving skills. Prior experience in guest relations or hospitality is preferred. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Day shift Weekend availability Work Location: In person Speak with the employer +91 9309493801

Need a barista and a food prep cook for a cafe-bakery outlet, in Pitampura. Outlet timings from 8 AM to 11 PM, 7 days open. Should know beverages, from professional coffee machine to mocktails, shakes, smoothies. Be able to handle rush hours, be efficient, hygienic and good in customer behavior. Should be able to handle billing, and guest/ customers. Pay scale - 10-14K upon experience. 6 days a week, rotational shift from 8 AM to 5 PM or 2 PM to 11 PM Connect on 9999138750 Job Type: Full-time Pay: ₹10,000.00 - ₹14,000.00 per month Schedule: Day shift Morning shift Night shift Rotational shift Work Location: In person

Following are the roles and responsibilities of Restaurant captain: Greeting and welcoming guests when they enter Thanking guests and conveying gratitude while they are exiting Explaining different menu items and offering recommendations Answering any questions about the ingredients of a dish on the menu Serving food and beverages to guests, if required Presenting the final bill to guests for payment Timing different dishes effectively to maximise the dining experience Addressing any guests complaints or requests Job Type: Full-time Pay: ₹18,000.00 - ₹23,000.00 per month Benefits: Food provided Schedule: Day shift Experience: total work: 1 year (Preferred) Work Location: In person

§ Ensure hotel is patrolled on a regular basis. § Ensures all hotel entrances are locked and unlocked as per hotel policy. § Maintains hotel key management procedures, and ensures that all keys are accounted for. § Closes down food and beverage outlets each night. § Ensures all meeting and exhibition rooms are secured. § Completes daily security log, including pertinent information from the shift. § Orients employees to the department and hotel and provides on-the-job training on job responsibilities. § Prioritises and assigns work. § Provides feedback to the employee and Department Manager on the employee’s work performance of job responsibilities. § Gives personal attention, takes personal responsibility and uses teamwork when providing guest service and experience § Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems § Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis § Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction § Performs other duties required to provide the service brand behavior and genuine hospitality § Ensure that all employees follow safety rules and procedures. § Takes corrective action where required to improve safety of the work areas. § Keeps immediate manager promptly and fully informed of all problems or unusual matters of significance. § Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position. § Maintains a favourable working relationship with all other company employees to foster and promote co-operative and harmonious working climate. § At all time projects a favourable image of Brand to the public. REQUIREMENTS § Minimum of one - three years work experience in the hotel industry in Security § Minimum one year supervisory experience preferred § High School Degree required, Bachelor’s degree preferred § Able to resolve conflicts guests, supervisor and employee § Able to collaborate effectively with other hotel employees and managers to ensure teamwork § Advance knowledge of local security regulations § Excellent organizational skills § Good oral and written communication skills INDHEADOFFICE

Job description F&B Captain Duties and Responsibilities:- A food and beverage captain/ Supervisor is responsible for overseeing and managing the day-to-day operations of a restaurant or a hotel's dining facilities. F & B captains is responsible for providing high-quality customer service to our guests & Patrons in restaurant/ Club/ Room Service/ Banquet. You will be report to the Restaurant Manager & F& B Manager. You will be responsible for your outlet and team members. Taking every day briefing and Training. Greeting patrons, and if needed, confirming and taking reservations. Escorting guests to tables. Answering phone calls and giving basic information on reservations, availability, restaurant hours and services. Making sure guest had great experience in our Restaurant/ Banquet/ Room Service. Upsale food and Beverage Items. Team work Maintaining records and reports: The captain maintains records and reports related to their area of responsibility, such as inventory, customer feedback, and financial records. Training and development of staff: The captain provides coaching, training, and development opportunities to their staff to maintain high standards of customer service and satisfaction. Ensuring profitability: They are responsible for ensuring that the restaurant operates profitably by monitoring costs, optimizing pricing, and controlling waste and shrinkage. Overall, a food and beverage captain is responsible for creating a seamless dining experience for customers, promoting sales, and ensuring the efficient operation of a restaurant or hotel's dining facilities. Job Types: Full-time, Permanent Pay: ₹180,000.00 - ₹340,000.00 per year Benefits: Food provided Paid sick time Provident Fund Schedule: Day shift Morning shift Rotational shift Weekend availability Supplemental Pay: Commission pay Overtime pay Performance bonus Quarterly bonus Yearly bonus Ability to commute/relocate: Panaji, Goa: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person

Job Opening: Housekeeping Supervisor Location: Wayanad, Kerala Company: Flora Hospitality Group Flora Hospitality Group is looking for a dedicated, detail-oriented, and experienced Housekeeping Supervisor to lead and maintain the hygiene and cleanliness standards of our upcoming premium property in Wayanad. In this role, you will oversee a team of housekeeping staff and ensure the smooth execution of daily housekeeping operations while upholding the highest standards of guest satisfaction and operational efficiency. Duties & Responsibilities : Supervise the implementation and compliance of housekeeping standards and procedures. Monitor the daily operations of the housekeeping department, ensuring the cleanliness and order of all rooms, public areas, and back-of-house spaces. Coordinate with the Front Office to meet guest and operational requirements. Manage shift openings and closures with effective handovers. Oversee inventory and ensure adequate stock of cleaning materials and guest amenities. Document cleaning activities and promptly report maintenance issues or room damages to the relevant departments. Ensure all cleaning equipment is well-maintained and coordinate repairs when needed. Qualification & Experience : Diploma / Degree in Hotel Administration, Hotel Management or equivalent Minimum 5 years of experience in a similar role within the hospitality industry. Strong Leadership skills in managing teams. Problem solving, motivating, organizational and training abilities. Good communication skill in English. To Apply: Please send your updated resume to: [email protected] WhatsApp: +91 62355 93000 Contact Person: Mr. Vinesh – HR & Recruitment Manager Job Types: Full-time, Permanent Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Experience: Housekeeping: 1 year (Preferred) total work: 1 year (Preferred) Shift availability: Day Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Application Deadline: 30/07/2025 Expected Start Date: 31/07/2025

Location: Bengaluru, Karnataka Employment Type: Full-time, On-site/in-person (basic accommodation provided) Department: Facilities, Admin Operations & Guest Relations Reports To: General Manager About us Glorious Promised Land is a Christian retreat centre dedicated to providing a peaceful, Christ-centered environment for spiritual renewal, reflection, and community gatherings. We serve churches, ministries, and individuals seeking rest and restoration through hospitality and faith-based experiences. Off Hyderabad highway, located at Chikkaballapur, the property is nestled at the foot of Nandi Hills, about a 15 minute drive from Bangalore International Airport. Glorious Promised Land typically welcome a wide range of guests: individuals seeking solitude, groups engaging in training or healing, and organisations building team cohesion. The warm staff ensure that every individual feels supported, safe, and free to explore their purpose for being there. Job Summary We are seeking a committed and experienced Facilities & Guest Services Administrator to oversee the day-to-day operations of our retreat centre. This individual will be responsible for managing the property and facilities , coordinating administrative functions , and ensuring a warm, professional, and spiritually uplifting experience for all guests. The ideal candidate will have strong leadership, communication, and organizational skills, with a heart for Christian service and hospitality. Key Responsibilities · Facilities Management · Oversee maintenance, cleanliness, and functionality of buildings, guest rooms, meeting halls, dining areas, and grounds. · Coordinate repairs, routine inspections, and vendor services (plumbing, electrical, HVAC, landscaping, etc.). · Ensure compliance with safety, health, and regulatory standards. · Manage inventory and procurement of supplies, equipment, and facility-related services. · Administration · Supervise housekeeping, kitchen, and support staff; provide training and schedules. · Oversee administrative systems including booking/reservations, billing, and record keeping. · Manage budgets related to facilities, supplies, and operations. · Liaise with vendors, contractors, and utility providers. · Guest Relations · Serve as the primary point of contact for retreat participants, ensuring a hospitable and Christ-centered welcome. · Coordinate guest check-in/check-out, room allocations, and group event logistics. · Address guest needs, concerns, and special requests with warmth and efficiency. · Ensure each guest’s experience reflects the centre’s mission of spiritual care and hospitality. Qualifications · High School Diploma / Bachelor’s degree (any) from a recognised university · Multi-lingual, being fluent in Kannada, Hindi, and English · Proven experience in facilities, hospitality, retreat centre, or operations management. · Strong leadership and interpersonal skills with a heart for Christian service. · Excellent organizational and problem-solving abilities. · Familiarity with building maintenance, safety protocols, and administrative procedures. · Proficiency in MS Office and/or reservation management software. · Ability to work flexible hours, including weekends or evenings as needed. · Commitment to the mission and values of the Christian faith Preferred Traits · Basic understanding of sound systems, event setup, or IT support is a plus. · Background in Christian ministry, hospitality, or nonprofit work. · Leading worship services, singing, and spiritual counselling Application Process · Please send your resume, and a brief statement of faith to [email protected] · Applications will be reviewed on a rolling basis Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹55,000.00 per month Schedule: Day shift Ability to commute/relocate: Bengaluru Rural, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) License/Certification: Driving Licence for a two and four wheeler (Preferred) Location: Bengaluru Rural, Karnataka (Preferred) Work Location: In person Expected Start Date: 28/07/2025

Requirements: Basic experience in guest service and housekeeping Able to manage night shift duties independently Punctual and responsible Minimum 1 year experience in front office at hotel or resort. Willingness to work night shifts, including weekends and holidays. Food and Accommodation will be provided Job Type: Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Night shift Ability to commute/relocate: Wayanad, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: work: 1 year (Required) Shift availability: Night Shift (Required) Work Location: In person

As a Guest Service Associate, you will be the first point of contact for our guests, ensuring their experience is welcoming and trouble-free. You will handle various guest services, including reservations, check-ins, and resolving any issues that arise to provide an exceptional customer experience. Responsibilities · Greet and welcome guests as they arrive. · Assist with check-ins and check-outs in a timely and efficient manner. · Handle guest inquiries and resolve complaints promptly. · Provide guests with information about the facilities, services, and local attractions. · Maintain accurate records of guest interactions and transactions. · Ensure the lobby and other guest areas are clean and well presented. · Support other departments as needed to ensure seamless guest experiences. Job Type: Full-time Pay: ₹241,800.00 - ₹301,200.00 per year Benefits: Food provided Paid time off Provident Fund Schedule: Day shift Evening shift Morning shift Rotational shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Education: Diploma (Preferred) Experience: Guest services: 3 years (Preferred) Language: Kannada, English (Preferred) Work Location: In person Expected Start Date: 14/07/2025