320 Guest Services Jobs - Page 6

Responsibility is to overseeing all aspects of the dining experience, managing service workflow, and ensuring compliance with health and safety regulations . Maintaining guest satisfaction is a primary focus, involving direct interaction and immediate problem-solving. 1.A service associate identifies and solves customer inquiries and problems. 2.Interacts with customers or end users to process orders, offer assistance with complaints, or provide information on the company. 3.Deliver F&B services in accordance to departmental standards and procedures. Check on table setting,Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons' table at the correct temperature. Minimum Qualification - Diploma in HOTEL Management. Job Type: Full-time Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Overtime pay Experience: Food service: 3 years (Preferred) total work: 4 years (Preferred) Work Location: In person

As an F&B Associate, will play a crucial role in providing exceptional service to guests in our food and beverage department. Your responsibilities will include taking orders, serving food and drinks, ensuring cleanliness, and maintaining compliance with health and safety standards. The duties and responsibilities of a Waiter : Setting up marquees, arranging tables and assisting with the preparation of event spaces Greeting guests as they arrive at the venue, directing guests to tables, providing menus and taking orders Delivering food from the kitchen to guests at the table or to a self-service area Assisting Chefs by washing vegetables, assembling sandwiches, sourcing ingredients from the stock room or plating up dishes Keeping any bar and drink service areas fully stocked with beverages Taking drinks orders and serving drinks to guests at their table or throughout the venue Opening wine bottles at the table and pouring drinks for guests Wiping down tables and chairs, removing rubbish and clearing event spaces Job Type: Full-time Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Food provided Schedule: Day shift Evening shift Morning shift Rotational shift Education: Bachelor's (Preferred) Experience: total work: 5 years (Preferred) Food service: 2 years (Preferred) Guest services: 2 years (Preferred) Guest relations: 3 years (Preferred) Language: English, Malayalam, Tamil, Hindi (Preferred) Work Location: In person

Good computer knowledge. Assisting reservations. Telemarketing Job Types: Full-time, Fresher Pay: ₹8,000.00 - ₹10,000.00 per month Schedule: Day shift Work Location: In person

Job Summary: The Restaurant Hostess is the first point of contact for guests and plays a key role in creating a welcoming dining experience. She greets guests, manages reservations, organizes seating arrangements, and ensures excellent guest service from arrival to departure. Key Responsibilities: Warmly greet guests as they arrive and thank them as they leave. Manage reservations, waitlists, and walk-in guests efficiently. Escort guests to their tables, present menus, and introduce their server. Coordinate table rotation and monitor dining room flow to optimize seating. Handle guest inquiries and complaints courteously and professionally. Maintain the cleanliness and presentation of the reception and waiting areas. Communicate with servers and kitchen staff to ensure timely table readiness. Maintain accurate reservation and guest records as required. Assist with phone calls, take reservations, and answer questions about the restaurant and menu. Support special events, promotions, or private dining arrangements as needed. Required Skills & Qualifications: High school diploma or equivalent; hospitality training is an advantage. 2 - 3 Years experience as a hostess or front-of-house staff in a restaurant or hotel preferred. Excellent verbal communication and interpersonal skills. Well-groomed appearance with a friendly and welcoming attitude. Ability to work in a fast-paced environment and handle busy seating periods. Basic knowledge of reservation systems is an advantage. Flexibility to work shifts, weekends, and holidays. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Work Location: In person

Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are satisfied with their meal. Prepare the bill for tables when requested. Cash up bills and ensure that the correct amount has been paid. Administer change to tables if needed Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Education: Diploma (Preferred) Experience: Guest relations: 1 year (Preferred) Guest services: 1 year (Preferred) Work Location: In person Speak with the employer +91 7736810999

Responsibilities: Welcome guests and assist with check-in/check-out Handle guest queries and provide service support Coordinate with housekeeping and restaurant as needed Maintain cleanliness and order at the front office and guest areas Support the team with basic service tasks when required Requirements: Minimum 1-2 years experience in front office and guest service preferred. Good communication and hospitality skills Punctual, responsible, and team-friendly Call employer: 8075855587 Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Ability to commute/relocate: Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Front Office: 2 years (Preferred) Work Location: In person

Job Title: Reservations Executive Location: Coco Lagoon Resort Job Summary: The Reservations Executive is responsible for managing all reservations inquiries, processing bookings, and ensuring that guest expectations are met from the first point of contact. This role is pivotal in maximizing occupancy, providing excellent guest service, and ensuring a smooth guest experience from the moment of booking through to arrival. Key Responsibilities: Handle incoming reservation inquiries via phone, email, and online platforms (MMT, Agoda etc.). Process reservations promptly, ensuring accurate input into the booking system (PMS). Communicate with guests to understand their requirements and recommend suitable room categories, packages, and offers. Conduct Sales Tele calls and Collaborate with the sales and marketing team to manage promotions, seasonal offers, and rate management. Update room availability and rates in coordination with the Revenue Management team. Monitor booking patterns to maximize revenue and minimize booking errors or discrepancies. Ensure adherence to the agreed pricing and discount structures with OTA partners like Make My Trip (MMT). Manage guest requests, special needs, and other inquiries related to the reservation process. Coordinate with other departments (Front Office, Housekeeping, F&B) to ensure seamless guest service. Maintain accurate records of reservation data, cancellations, and modifications. Assist with generating reports for occupancy, revenue, and forecasting. Provide support in resolving guest concerns or issues related to reservations. Ensure compliance with Coco Lagoon Resort's policies, including deposit, cancellation, and payment procedures. Skills and Qualifications: Bachelor’s degree in Hospitality, Business, or a related field preferred. Minimum 1-2 years of experience in a reservations or guest services role, preferably in a resort or hotel. Proficient in hotel management software (PMS) and OTA booking platforms. Strong communication skills, both verbal and written. Excellent organizational and multitasking abilities. Detail-oriented with a focus on accuracy and customer satisfaction. Ability to work in a fast-paced environment and handle high-volume inquiries. Familiarity with travel agent commission structures and OTA pricing strategies is a plus. Work Schedule: Full-time, with flexibility to work weekends and holidays as required. Salary: Competitive salary based on experience, along with performance-based incentives. Job Types: Full-time, Permanent Pay: ₹19,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Leave encashment Provident Fund Schedule: Day shift Evening shift Morning shift Supplemental Pay: Commission pay Yearly bonus Application Question(s): own travel bike Experience: total: 1 year (Required) Location: Saibaba Colony, Coimbatore, Tamil Nadu (Required) Work Location: In person

To provide a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations Job Types: Full-time, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Food provided Paid time off Provident Fund Schedule: Day shift Experience: total work: 1 year (Preferred) Work Location: In person

-Indenting materials -Preparing food as per the order -Mis em blae for next day -Managing / work allocations to the subordinat -Assisting daily menu planning Job Type: Full-time Pay: ₹18,000.00 - ₹24,000.00 per month Benefits: Food provided Schedule: Rotational shift Experience: total work: 1 year (Preferred) Work Location: In person

Greet and welcome guests warmly upon arrival at the restaurant. Assist guests with seating arrangements and ensure prompt service coordination. Handle guest queries, requests, and complaints in a professional and courteous manner. Maintain a pleasant and approachable demeanor to enhance the guest experience. Coordinate with service and kitchen staff to ensure smooth dining operations. Monitor guest satisfaction and gather feedback for continuous improvement. Maintain reservation records and manage walk-in guest flow efficiently. Ensure the dining area is presentable and ready to receive guests at all times. Must have excellent communication, interpersonal, and problem-solving skills. Prior experience in guest relations or hospitality is preferred. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Day shift Weekend availability Work Location: In person Speak with the employer +91 9309493801

Need a barista and a food prep cook for a cafe-bakery outlet, in Pitampura. Outlet timings from 8 AM to 11 PM, 7 days open. Should know beverages, from professional coffee machine to mocktails, shakes, smoothies. Be able to handle rush hours, be efficient, hygienic and good in customer behavior. Should be able to handle billing, and guest/ customers. Pay scale - 10-14K upon experience. 6 days a week, rotational shift from 8 AM to 5 PM or 2 PM to 11 PM Connect on 9999138750 Job Type: Full-time Pay: ₹10,000.00 - ₹14,000.00 per month Schedule: Day shift Morning shift Night shift Rotational shift Work Location: In person

Following are the roles and responsibilities of Restaurant captain: Greeting and welcoming guests when they enter Thanking guests and conveying gratitude while they are exiting Explaining different menu items and offering recommendations Answering any questions about the ingredients of a dish on the menu Serving food and beverages to guests, if required Presenting the final bill to guests for payment Timing different dishes effectively to maximise the dining experience Addressing any guests complaints or requests Job Type: Full-time Pay: ₹18,000.00 - ₹23,000.00 per month Benefits: Food provided Schedule: Day shift Experience: total work: 1 year (Preferred) Work Location: In person

§ Ensure hotel is patrolled on a regular basis. § Ensures all hotel entrances are locked and unlocked as per hotel policy. § Maintains hotel key management procedures, and ensures that all keys are accounted for. § Closes down food and beverage outlets each night. § Ensures all meeting and exhibition rooms are secured. § Completes daily security log, including pertinent information from the shift. § Orients employees to the department and hotel and provides on-the-job training on job responsibilities. § Prioritises and assigns work. § Provides feedback to the employee and Department Manager on the employee’s work performance of job responsibilities. § Gives personal attention, takes personal responsibility and uses teamwork when providing guest service and experience § Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems § Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis § Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction § Performs other duties required to provide the service brand behavior and genuine hospitality § Ensure that all employees follow safety rules and procedures. § Takes corrective action where required to improve safety of the work areas. § Keeps immediate manager promptly and fully informed of all problems or unusual matters of significance. § Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position. § Maintains a favourable working relationship with all other company employees to foster and promote co-operative and harmonious working climate. § At all time projects a favourable image of Brand to the public. REQUIREMENTS § Minimum of one - three years work experience in the hotel industry in Security § Minimum one year supervisory experience preferred § High School Degree required, Bachelor’s degree preferred § Able to resolve conflicts guests, supervisor and employee § Able to collaborate effectively with other hotel employees and managers to ensure teamwork § Advance knowledge of local security regulations § Excellent organizational skills § Good oral and written communication skills INDHEADOFFICE

Job description F&B Captain Duties and Responsibilities:- A food and beverage captain/ Supervisor is responsible for overseeing and managing the day-to-day operations of a restaurant or a hotel's dining facilities. F & B captains is responsible for providing high-quality customer service to our guests & Patrons in restaurant/ Club/ Room Service/ Banquet. You will be report to the Restaurant Manager & F& B Manager. You will be responsible for your outlet and team members. Taking every day briefing and Training. Greeting patrons, and if needed, confirming and taking reservations. Escorting guests to tables. Answering phone calls and giving basic information on reservations, availability, restaurant hours and services. Making sure guest had great experience in our Restaurant/ Banquet/ Room Service. Upsale food and Beverage Items. Team work Maintaining records and reports: The captain maintains records and reports related to their area of responsibility, such as inventory, customer feedback, and financial records. Training and development of staff: The captain provides coaching, training, and development opportunities to their staff to maintain high standards of customer service and satisfaction. Ensuring profitability: They are responsible for ensuring that the restaurant operates profitably by monitoring costs, optimizing pricing, and controlling waste and shrinkage. Overall, a food and beverage captain is responsible for creating a seamless dining experience for customers, promoting sales, and ensuring the efficient operation of a restaurant or hotel's dining facilities. Job Types: Full-time, Permanent Pay: ₹180,000.00 - ₹340,000.00 per year Benefits: Food provided Paid sick time Provident Fund Schedule: Day shift Morning shift Rotational shift Weekend availability Supplemental Pay: Commission pay Overtime pay Performance bonus Quarterly bonus Yearly bonus Ability to commute/relocate: Panaji, Goa: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person

Job Opening: Housekeeping Supervisor Location: Wayanad, Kerala Company: Flora Hospitality Group Flora Hospitality Group is looking for a dedicated, detail-oriented, and experienced Housekeeping Supervisor to lead and maintain the hygiene and cleanliness standards of our upcoming premium property in Wayanad. In this role, you will oversee a team of housekeeping staff and ensure the smooth execution of daily housekeeping operations while upholding the highest standards of guest satisfaction and operational efficiency. Duties & Responsibilities : Supervise the implementation and compliance of housekeeping standards and procedures. Monitor the daily operations of the housekeeping department, ensuring the cleanliness and order of all rooms, public areas, and back-of-house spaces. Coordinate with the Front Office to meet guest and operational requirements. Manage shift openings and closures with effective handovers. Oversee inventory and ensure adequate stock of cleaning materials and guest amenities. Document cleaning activities and promptly report maintenance issues or room damages to the relevant departments. Ensure all cleaning equipment is well-maintained and coordinate repairs when needed. Qualification & Experience : Diploma / Degree in Hotel Administration, Hotel Management or equivalent Minimum 5 years of experience in a similar role within the hospitality industry. Strong Leadership skills in managing teams. Problem solving, motivating, organizational and training abilities. Good communication skill in English. To Apply: Please send your updated resume to: [email protected] WhatsApp: +91 62355 93000 Contact Person: Mr. Vinesh – HR & Recruitment Manager Job Types: Full-time, Permanent Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Experience: Housekeeping: 1 year (Preferred) total work: 1 year (Preferred) Shift availability: Day Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Application Deadline: 30/07/2025 Expected Start Date: 31/07/2025

Location: Bengaluru, Karnataka Employment Type: Full-time, On-site/in-person (basic accommodation provided) Department: Facilities, Admin Operations & Guest Relations Reports To: General Manager About us Glorious Promised Land is a Christian retreat centre dedicated to providing a peaceful, Christ-centered environment for spiritual renewal, reflection, and community gatherings. We serve churches, ministries, and individuals seeking rest and restoration through hospitality and faith-based experiences. Off Hyderabad highway, located at Chikkaballapur, the property is nestled at the foot of Nandi Hills, about a 15 minute drive from Bangalore International Airport. Glorious Promised Land typically welcome a wide range of guests: individuals seeking solitude, groups engaging in training or healing, and organisations building team cohesion. The warm staff ensure that every individual feels supported, safe, and free to explore their purpose for being there. Job Summary We are seeking a committed and experienced Facilities & Guest Services Administrator to oversee the day-to-day operations of our retreat centre. This individual will be responsible for managing the property and facilities , coordinating administrative functions , and ensuring a warm, professional, and spiritually uplifting experience for all guests. The ideal candidate will have strong leadership, communication, and organizational skills, with a heart for Christian service and hospitality. Key Responsibilities · Facilities Management · Oversee maintenance, cleanliness, and functionality of buildings, guest rooms, meeting halls, dining areas, and grounds. · Coordinate repairs, routine inspections, and vendor services (plumbing, electrical, HVAC, landscaping, etc.). · Ensure compliance with safety, health, and regulatory standards. · Manage inventory and procurement of supplies, equipment, and facility-related services. · Administration · Supervise housekeeping, kitchen, and support staff; provide training and schedules. · Oversee administrative systems including booking/reservations, billing, and record keeping. · Manage budgets related to facilities, supplies, and operations. · Liaise with vendors, contractors, and utility providers. · Guest Relations · Serve as the primary point of contact for retreat participants, ensuring a hospitable and Christ-centered welcome. · Coordinate guest check-in/check-out, room allocations, and group event logistics. · Address guest needs, concerns, and special requests with warmth and efficiency. · Ensure each guest’s experience reflects the centre’s mission of spiritual care and hospitality. Qualifications · High School Diploma / Bachelor’s degree (any) from a recognised university · Multi-lingual, being fluent in Kannada, Hindi, and English · Proven experience in facilities, hospitality, retreat centre, or operations management. · Strong leadership and interpersonal skills with a heart for Christian service. · Excellent organizational and problem-solving abilities. · Familiarity with building maintenance, safety protocols, and administrative procedures. · Proficiency in MS Office and/or reservation management software. · Ability to work flexible hours, including weekends or evenings as needed. · Commitment to the mission and values of the Christian faith Preferred Traits · Basic understanding of sound systems, event setup, or IT support is a plus. · Background in Christian ministry, hospitality, or nonprofit work. · Leading worship services, singing, and spiritual counselling Application Process · Please send your resume, and a brief statement of faith to [email protected] · Applications will be reviewed on a rolling basis Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹55,000.00 per month Schedule: Day shift Ability to commute/relocate: Bengaluru Rural, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) License/Certification: Driving Licence for a two and four wheeler (Preferred) Location: Bengaluru Rural, Karnataka (Preferred) Work Location: In person Expected Start Date: 28/07/2025

Requirements: Basic experience in guest service and housekeeping Able to manage night shift duties independently Punctual and responsible Minimum 1 year experience in front office at hotel or resort. Willingness to work night shifts, including weekends and holidays. Food and Accommodation will be provided Job Type: Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Night shift Ability to commute/relocate: Wayanad, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: work: 1 year (Required) Shift availability: Night Shift (Required) Work Location: In person

As a Guest Service Associate, you will be the first point of contact for our guests, ensuring their experience is welcoming and trouble-free. You will handle various guest services, including reservations, check-ins, and resolving any issues that arise to provide an exceptional customer experience. Responsibilities · Greet and welcome guests as they arrive. · Assist with check-ins and check-outs in a timely and efficient manner. · Handle guest inquiries and resolve complaints promptly. · Provide guests with information about the facilities, services, and local attractions. · Maintain accurate records of guest interactions and transactions. · Ensure the lobby and other guest areas are clean and well presented. · Support other departments as needed to ensure seamless guest experiences. Job Type: Full-time Pay: ₹241,800.00 - ₹301,200.00 per year Benefits: Food provided Paid time off Provident Fund Schedule: Day shift Evening shift Morning shift Rotational shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Education: Diploma (Preferred) Experience: Guest services: 3 years (Preferred) Language: Kannada, English (Preferred) Work Location: In person Expected Start Date: 14/07/2025

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facility Executive (Soft Service) – Client Account (Chennai) What this job involves: About the role Objective of the role: We are looking for an experienced Facility Executive to oversee all Soft Service IFM activities. The Facility Executive will report to Assistant Facility Manager. The ideal candidate will be well-organized and able to lead a large team and showcase phenomenal efficiency to ensure our business’s accommodation is problem-free and safe so that employees can work under the best conditions. Responsibilities Lead the vendor management team in the delivery of facility management services Ensure 100 % upkeep of client facilities at all the time Ensure the scope of work based on Service Level Agreement between Client and JLL, Perform ongoing preventive maintenance and repair work on facility mechanical, electrical, and other installed systems, Assess Service Levels and Performance Indicators with the Client representative and define the mechanism to assess the performance levels of various subcontractors Maintain all records related to the performance of facility management operations on Client site Ensuring that the subcontractors are meeting their commitments on scheduled delivery of trainings Train team members on all Quality policies & procedures General Administration & Management Client /Guest service Experience Daily/Weekly/Bi Monthly/Monthly cleaning Execution Cafeteria/Medical room Monitoring MIS /MMR report Invoice tracker preparation Store Management/Key management Stock register and material consumption record 52 week planner Execution on time Help Desk management daily base Perform facility inspections and report on condition affecting operations; Immediate respond when as an emergencies, Comply with all safety procedures and requirements. Support for an Engineering & Operational maintenances Prepare and Support for an Internal and External Audits Periodically inspect the logbooks, checklists, Register and weekend schedules for a better management of Facility service Sounds like you? To apply you need to be: Experience & Education 5 years minimum experience as Facility Executive or relevant position Well-versed in IFM operations and facilities management best practices Graduate / Diploma in Hospitality with 3 years’ Work Experience in IFM/ Hospitality Good Nonverbal communication skills Must have keen learning skills in accordance with the dynamic nature of the client business Manage all FM related requirements for the location to the end user satisfaction levels and maintain JLL standards on deliverables Vendor Management , Scheduled Reports , Facility Trackers , MMR , SLA , Client Management Builder Coordination Behavioural Competencies Strategic Thinking & Leadership Excellent verbal and written communication skills Excellent organizational and leadership skills Experience working in heavily matrixed environments and leading by influence What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Location: On-site –Chennai, TN Scheduled Weekly Hours: 40 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For additional details please see our career site pages for each country. . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Position Summary: The Front Office Supervisor plays a key leadership role in ensuring the smooth operation of the hotel's front desk. This position is responsible for supervising daily activities, maintaining guest service standards, and supporting front office staff to deliver an exceptional guest experience. The ideal candidate is a hands-on leader with excellent communication and problem-solving skills. Key Responsibilities: Supervise front desk operations, including check-in/check-out, reservations, and guest services. Ensure all guest interactions are handled in a professional, courteous, and efficient manner. Train, coach, and support front desk staff to uphold brand standards and deliver excellent service. Handle guest complaints and resolve issues promptly, escalating as necessary. Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs. Monitor daily shift operations and ensure adherence to hotel policies and procedures. Assist with staff scheduling, timekeeping, and performance evaluations. Maintain accurate records of guest information, billing, and reports. Promote upselling of rooms and hotel services to maximize revenue. Qualifications: High school diploma or equivalent required; a degree in Hospitality Management is a plus. Minimum 2 years of experience in a front office or guest service role; supervisory experience preferred. Strong interpersonal, organizational, and leadership skills. Job Type: Full-time Pay: ₹16,000.00 - ₹20,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

Front Office Associate A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. What will I be doing? As a Guest Relations Team Member, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Team Member truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards: Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival Manage the Guest Relations Desk in the hotel lobby Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements Maintain the inventory of Guest amenities Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events What are we looking for? Guest Relations Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Calm, efficient, and organized with great attention to detail Excellent personal presentation and communication skills A passion for delivering exceptional levels of Guest service Ability to multi-task while maintaining a positive attitude when working with a VIP Guest Computer literate and able to navigate through Company systems Professional manner with an emphasis on hospitality and guest service Guest relations experience in the hotel, leisure, and/or entertainment sectors Proven ability to listen and respond to demanding Guest needs Conflict resolution experience Cash handling experience What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Executive - Stay Experience Location: Maharashtra About Us StayVista is India’s largest villa hospitality brand and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays. Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes. We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India. Why Work With Us? At StayVista, you're part of a community where your ideas and growth matter. We’re a fast-growing team that values continuous improvement. With our skill upgrade programs, you’ll keep learning and evolving, just like we do. And hey, when you’re ready for a break, our villa discounts make it easy to enjoy the luxury you help create. Your Role As an Executive - Stay Executive , you will serve as the main point of contact for guests from arrival to departure, ensuring a smooth check-in and check-out process. You will greet guests warmly, listen carefully to understand their preferences and needs, and address any questions or requests promptly. You are responsible for quickly resolving minor issues during their stay and coordinating with team members to provide a consistently high level of service. Additionally, you will maintain clear records of guest interactions and feedback to help improve our services, all while striving to create a memorable and enjoyable experience for every guest. About You 1-2 years of experience in a hospitality or guest service role, with a focus on personalised service. Act as the main point of contact for all guest interactions. Ensure a smooth check-in and check-out process. Understand guest preferences to tailor a personalized experience. Provide clear information about villa services, amenities, and local attractions. Follow up with guests to ensure their needs are met throughout their stay. Bonus Points - these are nonessential, but a bonus if you have them! Access to a personal two-wheeler or four-wheeler for added flexibility in service. Key Metrics: what you will drive and achieve Guest Registration Efficiency OTA Guest Feedback Score Upsell Conversion Rate 3-Star Rating Percentage Guest Walkout Rate Our Core Values: Are you a CURATER? Curious : Here, your curiosity fuels innovation. User-Centric : You’ll anticipate the needs of all our stakeholders and exceed expectations. Resourceful : You’ll creatively optimise our resources with solutions that elevate experiences in unexpected ways. Aspire : Keep learning, keep growing—because we’re all about continuous improvement. Trust : Trust is our foundation. You’ll work in a transparent, reliable, and fair environment. Enjoy : We believe in having fun while building something extraordinary. StayVista Spirit: Our Behavioral Competencies – How We Work Together Business Acumen: You grasp the basics of our organization, customers, and services, always thinking ahead in your work. You’re mindful of costs and benefits, making smart decisions while learning from risks and mistakes. Change Management: You’re open to change, adjusting quickly to new information or challenges. Always eager to learn, you find creative ways to improve your work and seek feedback for growth. Leadership: You set clear goals, guide your team with energy, and take full responsibility for the work, ensuring others respect your leadership through action. Customer Centricity: You understand both internal and external customer needs and take ownership in addressing any service issues. You maintain clear communication and handle customer interactions with patience and respect. Teamwork: You collaborate well with others, respecting diverse opinions and always contributing positively to the team. You keep lines of communication open and share your thoughts without judgment. Result Orientation: You take responsibility for completing tasks and proactively tackle challenges to exceed expectations. You’re quick to spot issues and address them efficiently, making decisive decisions with resourcefulness. Planning and Organizing: You handle multiple priorities well, staying organized and focused. You ensure your work is thorough, accurate, and aligned with set processes to meet goals effectively. Communication: You communicate your ideas clearly, encourage dialogue, and ensure timely responses to your team, clients, and manager. You assert your views confidently and use multiple channels to share information effectively. StayVista is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decisions based on race, colour, religion, caste, creed, nationality, age, sex, including pregnancy, childbirth, or related medical conditions, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected under applicable laws.

We are seeking an elegant, polished, and highly personable Host/Hostess to represent our Luxury Italian restaurant in Mumbai. As the first and last point of contact for our guests, this role demands impeccable grooming, refined communication, and a strong sense of hospitality. You will manage reservations, welcome guests, and ensure a seamless guest journey from arrival to departure. Job Type: Full-time Pay: ₹8,962.85 - ₹20,160.05 per month Benefits: Food provided Work Location: In person

*FEMALES PREFERRED* Key Responsibilities: Greet every customer warmly as they enter the store Initiate conversations to understand what brings them in today Assess their needs and direct them to the appropriate product zone or expert Capture and log walk-in customers using the store’s system/tools Maintain a professional and customer-focused presence at the entry area Collaborate with the sales and technical teams to ensure a seamless customer journey Assist in managing customer flow during busy hours What We’re Looking For: Strong communication and interpersonal skills A naturally friendly, confident, and approachable personality Ability to multitask and stay composed in a fast-paced retail environment Passion for customer service and a positive attitude Prior experience in hospitality, front desk, or retail (preferred but not mandatory) Freshers are welcome to apply Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Evening shift Weekend availability Work Location: In person

*FEMALES PREFERRED* Key Responsibilities: Greet every customer warmly as they enter the store Initiate conversations to understand what brings them in today Assess their needs and direct them to the appropriate product zone or expert Capture and log walk-in customers using the store’s system/tools Maintain a professional and customer-focused presence at the entry area Collaborate with the sales and technical teams to ensure a seamless customer journey Assist in managing customer flow during busy hours What We’re Looking For: Strong communication and interpersonal skills A naturally friendly, confident, and approachable personality Ability to multitask and stay composed in a fast-paced retail environment Passion for customer service and a positive attitude Prior experience in hospitality, front desk, or retail (preferred but not mandatory) Freshers are welcome to apply Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Evening shift Weekend availability Work Location: In person Speak with the employer +91 7428668044