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0 years
4 - 4 Lacs
Lower Parel, Mumbai, Maharashtra
On-site
Job Description Job Title: Museum Experience Associate Department: Operations / Visitor Experience Work Type: Full-time, Work from Office Location: Mumbai Reports To: Museum Experience Manager Salary: 15–20% hike on last drawn Interested Candidate Can Connect On - 91-9920501075 About the Museum The museum is dedicated to empowering children by fostering critical thinking, innovation, and problem-solving. Through immersive exhibits, it provides an inclusive space where children can explore diverse methodologies, collaborate, and develop ideas to tackle global challenges. Role Overview As a Museum Experience Associate, you will play a key role in delivering engaging, educational, and interactive experiences for children and families. Your primary responsibilities include facilitating learning, ensuring visitor engagement, and maintaining a welcoming environment that aligns with the museum’s mission. Key ResponsibilitiesVisitor Experience & Guest Services Act as an ambassador for the museum, ensuring all visitors have a positive and inclusive experience. Greet guests warmly, provide orientation, and share information about exhibits and programs. Address visitor inquiries, manage concerns, and resolve issues to ensure high guest satisfaction. Facilitate a smooth visitor journey by proactively assisting and guiding guests. Monitor and manage visitor flow to avoid overcrowding in exhibit areas. Collect visitor feedback and contribute to service improvements. Exhibit Engagement & Knowledge Gain a deep understanding of the museum’s exhibits, their learning objectives, and the overall visitor experience. Stay updated on museum programs, events, and new initiatives. Ensure exhibit areas are well-maintained, clean, and fully stocked with materials. Assist in exhibit facilitation by guiding children through interactive learning experiences. Educational Programs, Events & Workshops Conduct interactive educational programs, workshops, and demonstrations aligned with the museum’s mission. Manage school groups, birthday parties, and other special events. Support museum initiatives related to memberships, promotions, and merchandise sales. Safety & Security Maintain a safe and child-friendly environment within the museum. Monitor exhibit conditions and report any maintenance issues. Follow safety procedures, including emergency response and evacuation protocols. Participate in regular safety training sessions. Operational Support & Additional Responsibilities Assist in planning and executing special events and museum programs. Provide guidance and support to volunteers and temporary staff. Perform administrative and operational tasks as needed to ensure smooth museum operations. Required Qualifications & SkillsEducation & Experience Bachelor’s degree in Museum Operations, Retail Operations, Hospitality, Education, or a related field. Prior experience in customer service, education, museums, amusement parks, or recreational settings. Experience working with children (ages 1–18) in interactive learning environments. Key Skills & Traits Passion for working with children and families in an educational setting. Strong communication skills in English and Hindi (Marathi or other Indian languages is a plus). Ability to manage large groups and facilitate engaging experiences. Adaptability to perform diverse tasks in a fast-paced environment. Energetic, empathetic, and team-oriented with a guest-first mindset. Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Schedule: Day shift Application Question(s): Require Only Female Candidate Language: English (Preferred) Work Location: In person
Posted 1 month ago
0 years
4 - 4 Lacs
Lower Parel, Mumbai, Maharashtra
On-site
Job Description Job Title: Museum Experience Associate Department: Operations / Visitor Experience Work Type: Full-time, Work from Office Location: Mumbai Reports To: Museum Experience Manager Salary: 15–20% hike on last drawn Interested Candidate Can Connect On - 91-9920501075 About the Museum The museum is dedicated to empowering children by fostering critical thinking, innovation, and problem-solving. Through immersive exhibits, it provides an inclusive space where children can explore diverse methodologies, collaborate, and develop ideas to tackle global challenges. Role Overview As a Museum Experience Associate, you will play a key role in delivering engaging, educational, and interactive experiences for children and families. Your primary responsibilities include facilitating learning, ensuring visitor engagement, and maintaining a welcoming environment that aligns with the museum’s mission. Key ResponsibilitiesVisitor Experience & Guest Services Act as an ambassador for the museum, ensuring all visitors have a positive and inclusive experience. Greet guests warmly, provide orientation, and share information about exhibits and programs. Address visitor inquiries, manage concerns, and resolve issues to ensure high guest satisfaction. Facilitate a smooth visitor journey by proactively assisting and guiding guests. Monitor and manage visitor flow to avoid overcrowding in exhibit areas. Collect visitor feedback and contribute to service improvements. Exhibit Engagement & Knowledge Gain a deep understanding of the museum’s exhibits, their learning objectives, and the overall visitor experience. Stay updated on museum programs, events, and new initiatives. Ensure exhibit areas are well-maintained, clean, and fully stocked with materials. Assist in exhibit facilitation by guiding children through interactive learning experiences. Educational Programs, Events & Workshops Conduct interactive educational programs, workshops, and demonstrations aligned with the museum’s mission. Manage school groups, birthday parties, and other special events. Support museum initiatives related to memberships, promotions, and merchandise sales. Safety & Security Maintain a safe and child-friendly environment within the museum. Monitor exhibit conditions and report any maintenance issues. Follow safety procedures, including emergency response and evacuation protocols. Participate in regular safety training sessions. Operational Support & Additional Responsibilities Assist in planning and executing special events and museum programs. Provide guidance and support to volunteers and temporary staff. Perform administrative and operational tasks as needed to ensure smooth museum operations. Required Qualifications & SkillsEducation & Experience Bachelor’s degree in Museum Operations, Retail Operations, Hospitality, Education, or a related field. Prior experience in customer service, education, museums, amusement parks, or recreational settings. Experience working with children (ages 1–18) in interactive learning environments. Key Skills & Traits Passion for working with children and families in an educational setting. Strong communication skills in English and Hindi (Marathi or other Indian languages is a plus). Ability to manage large groups and facilitate engaging experiences. Adaptability to perform diverse tasks in a fast-paced environment. Energetic, empathetic, and team-oriented with a guest-first mindset. Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Application Question(s): Require Only Female Candidate Work Location: In person Speak with the employer +91 9920501051
Posted 1 month ago
0 years
0 Lacs
Guwahati, Assam
On-site
Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Front Office Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Guest Service Associate, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Guest Service Associate (FO): Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships whilst promoting the company culture and values. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Guest Service Associate (FO): Experience in front office beneficial but not essential Hands-on approach with a can-do work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions taking ownership for duties and tasks assigned Personal integrity, with the ability to work in an environment that demands excellence Experience of working with IT systems on various platforms Strong communication skills INDHOTEL
Posted 1 month ago
2.0 years
1 - 1 Lacs
Nainital, Uttarakhand
On-site
Waitress Required – Hotel Cloud Inn We are looking to hire a professional and experienced Waitress for our hotel to provide excellent guest service and ensure a pleasant dining experience for our guests. The ideal candidate should be friendly, well-groomed, and have a good understanding of restaurant service. Key Responsibilities: Greet guests warmly and assist them with seating Take food and beverage orders accurately and promptly Serve meals and drinks efficiently and politely Ensure tables are clean and properly set before and after service Handle guest queries or concerns with professionalism Coordinate with kitchen and service staff for smooth operations Maintain hygiene and cleanliness in the dining area Key Requirements: 1–2 years of experience as a waitress in a hotel or restaurant Good communication and customer service skills Polite, energetic, and team-oriented Must maintain cleanliness and a neat appearance Basic knowledge of food and beverages Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Evening shift Morning shift Weekend availability Work Location: In person
Posted 1 month ago
1.0 years
1 - 2 Lacs
Coimbatore, Tamil Nadu
On-site
Service Apartment Incharge- Night Shift Timing : 10PM to 10AM Location : Coimbatore, Tamil Nadu Salary : 15,000 + Over Time Pay Key Responsibilitie s: Guest Relations: Addressing guest inquiries, resolving complaints, and ensuring guest satisfaction. Staff Management: Supervising housekeeping staff, maintenance personnel, and other service employees. Operations: Overseeing daily operations, including cleaning, maintenance, and laundry. Maintenance: Coordinating with contractors and vendors for repairs and upgrades. Financial Management: Managing budgets, tracking expenses, and ensuring financial accuracy. Safety and Security: Ensuring the building is safe and secure, and complying with fire and safety regulations. Vendor Management: Negotiating contracts with vendors for services and supplies. Communication: Maintaining clear communication with guests, staff, and management. Lease Management: For some positions, this might involve managing tenant leases and renewals. Skills and Qualifications : Customer Service: Strong interpersonal skills and the ability to communicate effectively with guests and staff. Problem-Solving: Ability to identify and resolve problems efficiently. Organizational Skills: Highly organized and detail-oriented with the ability to manage multiple tasks. Leadership: Ability to lead and motivate a team. Technical Skills: Basic understanding of building maintenance and repair. Communication Skills: Excellent written and verbal communication skills. Experience: Previous experience in hospitality, property management, or similar roles is often preferred Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Schedule: Night shift Supplemental Pay: Overtime pay Ability to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Guest relations: 1 year (Required) Service Apartment Incharge: 1 year (Required) Work Location: In person
Posted 1 month ago
0 years
1 - 1 Lacs
Jagatpura, Jaipur, Rajasthan
On-site
Expert Barista and support staff Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Rotational shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Posted 1 month ago
1.0 - 2.0 years
0 Lacs
Bengaluru, Karnataka
On-site
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Position OverviewThe Guest Relations Executive is responsible for creating exceptional guest experiences by providing high-quality service, addressing inquiries and concerns, and ensuring overall guest satisfaction in a professional hospitality environment. Key ResponsibilitiesWelcome and greet guests upon arrival, ensuring a warm and positive first impression Respond promptly to guest inquiries, requests, and concerns, providing solutions or escalating to appropriate departments Coordinate with various departments to fulfill guest needs and resolve issues efficiently Process check-ins, check-outs, and handle reservation modifications Maintain accurate guest records and preferences to personalize future stays Handle billing inquiries and process payments Provide information about property amenities, local attractions, and services Assist with special arrangements for VIP guests or special occasions Monitor guest satisfaction and collect feedback Ensure compliance with all health, safety, and security procedures QualificationsBachelor's degree in Hospitality Management, Tourism, or related field (preferred) 1-2 years of experience in guest services, hospitality, or customer service Excellent communication and interpersonal skills Professional appearance and positive, service-oriented attitude Problem-solving abilities and attention to detail Proficiency with property management systems and booking software Ability to remain calm and effective under pressure Foreign language skills (advantageous) Skills & AttributesOutstanding customer service orientation Strong organizational and multitasking capabilities Empathetic listening and conflict resolution skills Cultural awareness and sensitivity Flexible schedule including evenings, weekends, and holidays as needed Professional demeanor and presentation Would you like me to provide more details about any specific section of this job description? If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Posted 1 month ago
2.0 years
0 Lacs
Pune, Maharashtra
Remote
Additional Information Job Number 25100931 Job Category Rooms & Guest Services Operations Location Four Points by Sheraton Hotel & Serviced Apartments Pune, 5th Mile Stone, Pune, Maharashtra, India, 411014 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Ensures employee recognition is taking place on all shifts. Establishes and maintains open, collaborative relationships with employees. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Strives to improve service performance. Collaborates with the Front Office Manager on ways to continually improve departmental service. Communicates a clear and consistent message regarding the Front Office goals to produce desired results. Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Sets a positive example for guest relations. Displays outstanding hospitality skills. Empowers employees to provide excellent customer service. Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Provides feedback to employees based on observation of service behaviors. Handles guest problems and complaints effectively. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Ensures compliance with all Front Office policies, standards and procedures. Monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Functions in place of the Front Office Manager in his/her absence. Communicates critical information from pre- and post-convention meetings to the Front Office staff. Participates in department meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Posted 1 month ago
3.0 years
0 - 0 Lacs
Amritsar, Punjab
On-site
F&B Executive must handle the guest bookings including banquet, restaurant and pool parties. day to day operations, daily reports, pms, deliver 100% guest service satisfaction . Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Amritsar, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 3 years (Required)
Posted 1 month ago
4.0 years
0 - 0 Lacs
Chennai, Tamil Nadu
On-site
Position Summary: The Restaurant Captain plays a key role in leading the front-of-house team to deliver a seamless and exceptional dining experience. This position requires strong interpersonal skills, attention to detail, and the ability to manage service during peak hours while guiding service staff in a hands-on manner. Key Responsibilities: Guest Experience & Service: Welcome and seat guests courteously; oversee table reservations and floor plans. Take orders accurately and relay them efficiently to kitchen and bar staff. Ensure timely service and proper sequence of courses. Check with guests to ensure satisfaction; handle minor complaints diplomatically. Suggest food and beverage pairings; upsell specials and premium items. Team Coordination: Supervise and support waiters, stewards, and bus staff during service. Conduct pre-service briefings, assign sections, and ensure grooming standards. Train new service team members in service etiquette and sequence. Monitor floor operations and step in when needed to maintain service flow. Operational Support: Ensure table settings and presentation meet fine-dining standards. Monitor cleanliness and ambiance of dining area. Coordinate with the kitchen and bar to ensure prompt order delivery. Maintain POS accuracy and ensure billing is error-free. Requirements: 2–4 years of experience in a restaurant or hotel as a senior waiter or captain. Strong knowledge of service etiquette, food & beverage pairing, and restaurant SOPs. Ability to lead by example and work under pressure. Excellent communication, team coordination, and guest service skills. Knowledge of POS systems and billing procedures. Diploma or degree in Hotel Management or Hospitality (preferred). What We Offer: Competitive salary + service charge/incentives Growth opportunities into supervisor or assistant manager roles Positive and structured work environment Training and skill development programs Staff meals and uniforms provided Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 month ago
2.0 - 3.0 years
0 - 0 Lacs
Shiliguri, West Bengal
On-site
We are looking for a dedicated and highly organized Front Office Supervisor to oversee the daily operations of the front desk team. The ideal candidate will have exceptional leadership skills, a strong background in customer service, and a passion for ensuring a seamless guest experience. As a Front Office Supervisor, you will be responsible for managing the front office staff, ensuring efficient check-ins and check-outs, and addressing any guest concerns or issues that arise during their stay. Key Responsibilities: Supervise and lead the front desk team , ensuring smooth operations and a high level of customer service. Ensure efficient guest check-in and check-out procedures , handling all aspects of guest registration, room assignments, and billing. Train, coach, and mentor front desk staff , ensuring adherence to hotel policies, procedures, and customer service standards. Handle guest complaints and concerns , providing prompt resolutions to ensure complete guest satisfaction. Monitor and maintain the front office’s appearance , ensuring cleanliness, organization, and readiness for guests at all times. Coordinate with other hotel departments (housekeeping, maintenance, security, etc.) to ensure smooth communication and operations. Prepare and review shift reports , ensuring all activities and financial transactions are properly documented. Assist with inventory control for front office supplies and equipment. Ensure that all front desk shifts are adequately staffed , scheduling and overseeing team coverage during peak times. Uphold high levels of professionalism and service , ensuring all team members provide an exceptional guest experience. Monitor financial transactions , including processing payments, managing cash floats, and handling billing discrepancies. Requirements: High school diploma or equivalent Previous experience (2-3 years) in a front office or guest services role in hotel industry. Strong knowledge of front desk operations, hotel software and general office equipment. Exceptional communication and interpersonal skills. Strong problem-solving abilities, able to handle guest complaints and resolve issues effectively. Ability to remain calm under pressure and handle stressful situations professionally. Flexibility to work in shifts, including nights, weekends, and holidays. Language- English,Nepali and Hindi Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Provident Fund Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person
Posted 1 month ago
0 years
0 - 0 Lacs
Kalyan Nagar, Bengaluru, Karnataka
On-site
We are looking for a Royalty Collection & Billing Executive to manage the end-to-end process of royalty fee collection from our franchise partners. The ideal candidate will ensure accurate billing, timely follow-ups, and smooth coordination between franchise outlets and internal finance teams. This role is essential in supporting the financial compliance and revenue tracking of our expanding franchise network. Key Responsibilities: Collect monthly royalty fees and sales reports from franchise partners Generate and issue accurate royalty invoices based on contractual terms Follow up on outstanding payments via calls, emails, and reminders Track, record, and reconcile all collections and payment statuses Prepare weekly and monthly reports on royalty collections and defaulters Verify franchisee sales data to ensure correct royalty calculations Maintain strong communication with franchise owners and internal departments Coordinate with the accounts team for TDS, GST, or financial compliance Assist in audit preparations and ensure all documents are up to date Job Types: Full-time, Permanent Pay: ₹10,514.04 - ₹29,967.94 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Yearly bonus Work Location: In person Expected Start Date: 01/09/2025
Posted 1 month ago
0 years
0 Lacs
Kochi, Kerala
On-site
Command and Leadership: Captains are in charge and provide direction to their team, ensuring smooth operations and adherence to rules and procedures. Safety and Compliance: In many roles, especially in maritime and aviation, safety is paramount. Captains are responsible for ensuring the safety of their crew, passengers, and the vessel itself, as well as compliance with all relevant regulations. Operations Management: Captains oversee the day-to-day operations, coordinating tasks, managing resources, and ensuring efficient performance. Training and Mentorship: Captains may be involved in training new staff, mentoring junior team members, and ensuring high standards of performance. Problem-Solving and Decision-Making: Captains are often the first point of contact for resolving issues and making critical decisions in their area of responsibility. Job Types: Full-time, Permanent Benefits: Food provided Provident Fund Schedule: Rotational shift Work Location: In person Application Deadline: 25/06/2025 Expected Start Date: 01/07/2025
Posted 1 month ago
0 years
0 - 0 Lacs
Tiruchchirappalli, Tamil Nadu
On-site
Need to Hire Guest Service Associates for Our Group of Restaurants Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 9698381350 Expected Start Date: 22/06/2025
Posted 1 month ago
0 years
0 - 0 Lacs
Jayanagar, Bengaluru, Karnataka
On-site
* Age below 30 * Female Only Job Brief : We are seeking young, charming, energetic and dynamic presentable female professional with 3 to 5 yrs of experience with good English, who works at the front desk and is responsible for guest satisfaction and customer service who has worked in Restaurants or real estates companies. Their responsibilities include: Greeting guests : Welcoming guests upon arrival and reviewing arrival lists Directing: Directing Clients to their Concerned Department ( Existing Clients to CRM Dept, New Clients to Sales Team) Providing information : Sharing information about the Project Managing guest concerns : Handling guest feedback and inquiries, and investigating issues to resolve them Assisting with check-in and check-out : Helping guests with the check-in and check-out processes Managing special events : Carrying out special events for the Project Completing pre-registration : Handling pre-registration formalities for VIP guests Allocating Concerned Dept : Assisting Clients based on their preferences & requirements Collecting feedback : Collecting guest feedback forms Providing service recovery : Taking steps to recover service if needed Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 30/06/2025
Posted 1 month ago
1.0 years
0 - 0 Lacs
Darjiling, West Bengal
On-site
Job description Looking for good candidates for Front Office, Housekeeping, F&B Service and Kitchen who are willing to work with one of the best chains. Candidates with experience and a keen interest for guest services would be preferred Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Rotational shift Experience: total work: 1 year (Required) Work Location: In person Job Type: Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Food provided Paid sick time Schedule: Rotational shift Ability to commute/relocate: Darjiling, West Bengal: Reliably commute or planning to relocate before starting work (Required) Work Location: In person
Posted 1 month ago
0 years
0 Lacs
Delhi, Delhi
On-site
Do you have an appetite to deliver first class service and are passionate about all things Food & Beverage? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Food & Beverage Service Team are the final piece of the puzzle, they are sophisticated hosts with an instinctive ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - creating memorable moments for our guests. As Server/Waiter/Waitress, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Guest Service Associate: Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships whilst promoting the company culture and values. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Guest Service Associate : Hotel Management Graduate Experience in food & beverage service beneficial but not essential Hands-on approach with a can-do work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions taking ownership for duties and tasks assigned Personal integrity, with the ability to work in an environment that demands excellence Experience of working with IT systems on various platforms Strong communication skills CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us. To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com. INDFOH
Posted 1 month ago
4.0 years
0 - 0 Lacs
Noida, Uttar Pradesh
On-site
We are urgently looking for Customer Service Representative or Guest Relation Executive for EduVib situated in Noida Sector -62. Please go through the JD & Essential skills we are looking in the required candidate: Company Profile: EduVib is a one-stop solution for all the necessary steps to help you study abroad. From university selection to visa application and even accommodation. Our goal is to help and guide students in realizing their career aspirations and also help them enroll in their dream universities so they can pursue their preferred courses. Our mission is to make this process as smooth and hassle-free as possible. Job Title – Customer Service Representative Educational Qualification: Bachelor’s degree in Business Administration or a related field preferred. Experience: 0.6 – 4 years of experience in front desk or administrative role Job Location: Sector 62, Noida. Office Timings: 10:30 – 7:00pm Company Website : https://www.eduvib.com/ Job Description: Greet and assist visitors in a professional and courteous manner at front desk. Manage incoming calls and route them to the appropriate department or person. Handle mail and package distribution within the office. Schedule and coordinate meetings and appointments as per requirement. Maintain and order office supplies as needed. Provide administrative support to various departments as required. Ensure the reception area is tidy and welcoming at all times. * Essential skills required: Strong communication and interpersonal skills. Proficiency in Microsoft Office Suite and office equipment. Excellent organizational and multitasking abilities. Ability to handle confidential information with discretion. Professional appearance and demeanor. Experience in a corporate environment is a plus. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 month ago
0 years
0 - 0 Lacs
Gandhinagar, Gujarat
On-site
Consulting with Clients Planning and Booking Problem-Solving Knowledge of Destinations and Travel Industry Computer Literacy & Emailing Building Relationships Job Type: Full-time Pay: ₹12,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Work Location: In person Application Deadline: 20/06/2025 Expected Start Date: 01/07/2025
Posted 1 month ago
0 years
0 - 0 Lacs
Naroda Gidc, Ahmedabad, Gujarat
On-site
company name : Indian ion exchange &chemicals private. Limited loc : D 64,diamond Park N.H.No 8 ,opp,Toyota show room naroda g.i.d.c Ahmedabad- 380009, Gujarat. A hotel manager oversees all aspects of hotel operations to ensure a positive guest experience and the smooth functioning of the establishment Supervising daily operations across all departments, including front desk, housekeeping, food and beverage, and maintenance. Handling guest inquiries, complaints, and requests Building relationships with corporate clients and handling events. apply : only for hotel management student/ hotel Couse student salary : your interview skill internship: 6 month no:9998280488-Anju khadse Job Type: Full-time Pay: ₹8,086.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person
Posted 1 month ago
3.0 years
0 - 0 Lacs
Goa, Goa
On-site
Job Summary: We are seeking a courteous and efficient Front Office Guest Service Assistant to provide exceptional guest service and assist with front office operations at our hotel/resort. The candidate must be proficient in IDS software for managing guest check-ins, check-outs, billing, and reservations to ensure smooth and pleasant guest experiences. Key Responsibilities: Greet and welcome guests warmly, ensuring a positive first impression. Assist guests with check-in and check-out procedures using IDS software. Handle guest inquiries, requests, and complaints promptly and professionally. Manage room allocations, billing, and folio maintenance in IDS. Coordinate with housekeeping and maintenance departments to ensure timely room readiness. Provide information about hotel/resort facilities, services, and local attractions. Maintain accurate guest records and update the database using IDS. Process group check-ins/check-outs and special arrangements. Assist with managing reservations and cancellations as needed. Follow standard operating procedures and ensure compliance with hotel policies. Requirements: Diploma or Degree in Hotel Management or related field preferred. Minimum 1–3 years experience in front office or guest services in a hotel/resort. Proficiency in IDS software for front office operations is mandatory . Excellent communication and interpersonal skills. Friendly, approachable, and service-oriented attitude. Ability to multitask and work efficiently under pressure. Knowledge of billing, reservation systems, and guest service protocols. Flexibility to work in shifts, including weekends and holidays. Preferred Skills: Knowledge of additional property management systems (PMS) and channel managers. Multilingual abilities to cater to international guests. Basic knowledge of local tourism and attractions. Benefits: Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Posted 1 month ago
1.0 years
0 - 0 Lacs
Chennai, Tamil Nadu
On-site
Anderson Diagnostics & Labs is at the heart of medical innovation in Chennai. Established in 2008 by a team of dedicated physicians, we are committed to making top-tier medical technology accessible to everyone. Our facility, spanning 20,000 square feet, is not just a laboratory; it's a hub of pioneering diagnostic services offering comprehensive imaging and speciality lab services in one centralised location. With a vision to revolutionise healthcare outcomes, Anderson brings to the fore the most advanced technologies in clinical diagnostics. Our aim is simple yet ambitious: to enhance patient care by integrating state-of-the-art diagnostic modalities with personalised healthcare services. Working Timings : 6.00am to 3.30pm and 12.30pm to 9.00pm , Sunday working , Instead of sundays can take leave in weekdays. Need Tele calling for Health care , In Digital Marketing No Targets Based To anticipate customer complaints, queries and requests of information To receive and answer with utmost care of all calls from customers To listen and communicate clearly and effectively with customers To obtain and evaluate all relevant information to handle inquiries and complaints To recognize and manage assertive customer calls To manage length of calls To minimize incidences of repeat contact To monitor Call Tracking for responses from the concerned person or department To document all calls with regard to inquires accurately using Issue or Call Tracking System To have thorough knowledge of all service offerings To provide quality guest service on every call To create and maintain a strong inter-relationships across departments, keep all relevant parties informed on customer needs, appointments and deviations To work well under tight deadlines, sometimes heavy workloads and with a high degree of individual responsibility, all of which are implicit in the position To prepare daily, weekly, monthly reports and forward to the authorized person To draft documentation as required and requested To have excellent communication & interpersonal skills – both verbal & written which will enable the individual to deal with external and internal parties in a professional manner, developing solutions and communicating these across the organization as efficiently as possible To possess analytical skills to make recommendations in relation to resolutions of customer issues and contribute to discussion & development of consumer policy Freshers candidate also may apply this position Interested candidates can send resume to this no -9500117194 Job Type: Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Education: Bachelor's (Preferred) Experience: Technical support: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Preferred) Work Location: In person
Posted 1 month ago
1.0 years
0 - 0 Lacs
Tagore Garden, Delhi, Delhi
On-site
Oversee the overall maintenance and cleanliness of the mall's common areas and other shared spaces. Enhance the overall visitor experience by implementing customer service initiatives. Monitor and improve service standards, including cleanliness, security, and customer assistance. Coordinate and oversee the planning and execution of events within the mall. Ensure that events align with the mall's brand and contribute positively to the visitor experience. Maintain customer connect and handle customer queries. Maintain customer MIS and all related documentation, updated on a daily basis. Customer retention skills. Excellent communication skills Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Application Question(s): Are you comfortable for Pacific Mall - Netaji Subhash Place location Are you comfortable working six days a week with a weekday as your day off? What is your current CTC What is your expected CTC Experience: total work: 1 year (Required) Work Location: In person
Posted 1 month ago
2.0 years
0 Lacs
Sriperumbudur, Tamil Nadu
On-site
JOB SUMMARY Provides total account management support for assigned property accounts. By applying the principles of strategic account management, this position will partner with Sales and Marketing leadership, and the property Leadership team, to develop a comprehensive strategic plan to grow market share from their assigned accounts. Executes the overall account strategy for assigned accounts to generate and maximize business for the property. As an Account Manager, this individual will develop strong partnerships with buyers for the purpose of penetrating and growing market share and driving sales for hotel. The position will focus specifically on growing market share from transient and group revenue. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue Develops and implements the overall account strategy for assigned accounts. Retains, expands and grows account revenue of existing accounts through total account penetration, margin management, and implementation of sales and marketing initiatives. Penetrates assigned accounts for group and transient. Explores opportunities for extended stay and catering sales business. Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing colleagues and Above Property Sales. Builds and strengthens Accounts with existing and new customers, industry organizations and brand network to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops and implements strategic sales plans . Understands the overall market dynamics - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts. Identifies emerging business opportunities and risks within assigned accounts and provides feedback to key stakeholders (i.e. property Leadership). Achieves account revenue and sales goals as defined by Leadership. Anticipates and identifies business opportunities and challenges and responds with a profitable strategy that aligns with overall business direction. Conducting Daily Sales Activities Executes sales strategy to achieve property goals. Executes designated sales strategies to develop and solicits specific accounts to achieve revenue goals. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Maintains current business Accounts for new business within accounts. Develops and achieves operating budgets and manage controllable expenses. Establishes and maintains accurate and up-to-date customer, account and opportunity data each account in Opera Sales and Catering to ensure accurate reporting. Participates in and practice daily service basics of the brand (i.e., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard Basics of the Day). Leverages methodologies, technical and business knowledge across the market. Increases local penetration of high potential accounts to optimize demand across all brands and satisfy important property needs. Engages in property related events that support the development of existing and new accounts (e.g., GM Reception, Concierge Level hospitality, etc). Providing Exceptional Customer Service Gains understanding of the hotel’s primary target customer and service expectations. Serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event. Serves as the account’s “local service guarantee” by ensuring that outstanding service delivery is maintained at every customer touch point, issues are resolved timely and to the customers’ 100% satisfaction. Acts as the customer’s advocate through understanding account needs and opportunities. Effectively resolves guest issues that arise in the sales process; brings issues to the attention of property leadership. Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a Account and loyalty to Marriott International. Building Successful Relationships Collaborates and engages third parties that are sourced through the organization for their individual travel or group planning needs. Leverages appropriate Above Property Sales and property Leadership to ensure account saturation , pull-through of account strategies and selling solutions at the local property level. Develops a close working Account with Operations to ensure execution of strategies at the hotel level. Leverages all available sales channels, (e.g., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc), in an effort to optimize sales revenues. Additional Responsibilities Conducts and coordinates site inspections for hotels, as required. Performs other duties, as assigned, to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Job Details Job title Assistant Manager - Restaurant Sales Position Type Full Time Job ID 25097862 Additional Info Career area Sales & Marketing Location(s) Fairfield by Marriott Sriperumbudur Beware of recruiting scams. Marriott maintains a ‘no fees’ recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.
Posted 1 month ago
2.0 years
0 Lacs
Agra, Uttar Pradesh
On-site
JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supports all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Coaches, counsels and encourages employees. Handles employee questions and concerns. Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. Guides daily Front Desk shift operations. Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. Strives to improve service performance. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and property occupancy. Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service within guidelines. Handles guest problems and complaints seeking assistance from supervisor as necessary. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implementing the customer recognition/service program, communicating and ensuring the process. Assists in the review of comment cards and guest satisfaction results with employees. Ensures employees have the proper supplies and uniforms. Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides feedback to individuals based on observation of service behaviors. Participates in an ongoing employee recognition program. Conducts training when appropriate. Participates in the employee performance appraisal process. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Job Details Job title Assistant Front Desk Manager Position Type Full Time Job ID 25098850 Additional Info Career area Rooms & Guest Services Operations Location(s) Courtyard Agra Beware of recruiting scams. Marriott maintains a ‘no fees’ recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.
Posted 1 month ago
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