General Manager

COMPANY

POSITION

LOCATION

SALARY

Job Summary:

General Manager – Merchandising

Key Responsibilities:

1. UNIQLO Account Management

• Serve as the primary liaison for UNIQLO teams on all merchandising, development, and planning matters.
• Understand and execute against UNIQLO’s strict quality, price, and timeline requirements.
• Ensure full compliance with UNIQLO's SOPs, compliance standards, and production systems (e.g., SMV, costing, traceability, etc.).

2. Product Development & Merchandising

• Lead development of seasonal collections and core product lines in collaboration with internal design, technical, and sourcing teams.
• Guide pricing strategies, product positioning, and cost engineering in line with UNIQLO expectations.
• Translate trend direction and buyer inputs into executable product plans with detailed tech packs and timelines.

3. Manufacturing & Supply Chain Coordination

• Work cross-functionally with production, QA/QC, sourcing, and raw material procurement teams to ensure efficient product execution.
• Drive lead time optimization and ensure 100% on-time delivery (OTD) across all UNIQLO orders.
• Ensure product development aligns with manufacturing feasibility and cost efficiency.

4. Data & Performance Analysis

• Track order performance, development accuracy, and cost margins with precision.
• Analyze customer feedback, sales performance (if available), and factory output to refine merchandising strategy.
• Lead product risk assessment and issue resolution proactively.

5. Team Leadership & Development

• Build, mentor, and lead a team of merchandisers, coordinators, and product managers.
• Create a culture of accountability, speed, and precision consistent with UNIQLO’s operational DNA.
• Facilitate ongoing training in UNIQLO systems, processes, and quality requirements.

Qualifications & Experience:

• 12+ years

  of experience in apparel merchandising, with a strong background in handling

  UNIQLO

  accounts either directly or as part of a vendor team.
• Proven success managing large-volume accounts with strict timelines and high quality standards.
• Strong understanding of product lifecycle management, costing, and bulk production processes.
• Experience in working with Japanese buyers or global buying offices preferred.
• Bachelor's degree in Apparel Merchandising, Fashion Management, Business, or related field.