Founder's Office

About The Company

autonomous AI recruiter

make hiring instant, effortless, and AI-powered

operating at the intersection of AI, automation, product, and growth

About The Role

• AI-driven operations & automation
• Customer support & success
• Sales support, demos, and upsell strategy
• Product insights & feedback loops
  

cross-functional, dynamic role

Responsibilities

Operations & Automation (~40%)

• Identify repetitive processes across customer support, internal ops, and sales — and automate them using AI tools, APIs, and no-code platforms.
• Build, manage, or integrate tools that streamline operations (think Zapier, GPT APIs, LangChain).
  

Customer Success & Support (~20%)

• Engage with customers to resolve support tickets, guide onboarding, and ensure continued satisfaction.
• Act as a technical liaison between customers and engineering.
  

Product Feedback & Growth (~20%)

• Channel customer feedback into actionable product improvements.
• Collaborate with product and engineering teams to prototype new features or solutions.
  

Sales & Upsell (~20%)

• Assist the founder and sales team in sales calls, demos, and technical discussions.
• Identify upsell opportunities and help execute expansion strategies.
• Contribute to improving the sales process with AI and automation.
  

Prerequisites

• Native Operator: Familiarity with LLMs, prompt engineering, and no-code AI tools.
• Sales & Growth Orientation: Comfortable with pitching, customer demos, and understanding revenue growth levers.
• Technical Comfort: Can work with APIs, automation platforms (Zapier, Make, Retool), and basic scripting is a plus.
• Customer-First Thinking: Deep empathy for customers and a strong problem-solving mindset.
• Startup Hustler: You’re proactive, self-directed, and thrive in an ambiguous, fast-moving environment.
• Bonus: Previous experience in SaaS, AI startups, customer success, sales engineering, or product ops.
  

• Prior experience in SaaS, AI startups, customer success, sales engineering or product operations.
• Active contributor to AI communities (X/Twitter, Discord, blogs).
• Familiarity with building and automating internal processes beyond the basics.
  

• Be part of a founding team shaping the future of AI in hiring.
• Work directly with the founder and core team — massive exposure.
• Opportunity to grow into a leadership role in success, growth, or operations.
• Competitive compensation, flexible work setup, and a chance to shape your own role.