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F&A Senior Officer

F&A Senior Officer

UPS

0 years

0 Lacs

Pune Maharashtra India

Posted:3 days ago| Platform:

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Skills Required

leadership billing data excel power query reports communication resolve salesforce portal tracking management flexibility support cdi

Work Mode

On-site

Job Type

Full Time

Job Description

Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page.

Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu’il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d’une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain.

Fiche De Poste

We’re looking for a proactive professional to handle customer invoice disputes, validate billing data using tools like DWH and Excel (Power Query), and process adjustments via PAT and RADIUM applications for reseller & Billing center customers. The role involves collaborating with resellers, generating reports, and supporting continuous improvement. Strong communication, problem-solving, and Microsoft Office skills are key.

Job Grade: 09

Shift Timings: 6 PM to 3 AM IST

Key Responsibilities

Manage and resolve customer invoice disputes received via Salesforce, email, and the Customer Resolution Portal, following documented DLPs/SOWs
Validate and verify billing, tracking, and invoice data using tools such as DWH, DBT, DIR, and Microsoft Access
Clean and transform data in Excel using advanced functions, including Power Query
Review and approve billing adjustments submitted through the PAT and RADIUM tools
Collaborate with resellers (e.g., UNISHIPPER, WWEX, INEXPRESS) to resolve dispute cases efficiently
Perform additional tasks assigned by management, ensuring flexibility and responsiveness
Generate and maintain daily, weekly, and monthly reports to support process visibility and continuous improvement

Skill Requirements

Strong communication skills
Excellent interpersonal and problem-solving abilities
Self-motivated with a proactive approach
Proficient in Microsoft Office tools
Ability to perform effectively under pressure

Type De Contrat

en CDIChez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés.

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F&A Senior Officer