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F&A Senior Officer

UPS Supply Chain Solutions (UPS SCS)

5 - 17 years

7 - 19 Lacs

Pune

Posted:2 days ago| Platform:

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Skills Required

PAT Excel MS Access Billing query MS Office tools UPS Continuous improvement Data warehousing Salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

F&A Senior Officer Job Description

We re looking for a proactive professional to handle customer invoice disputes, validate billing data using tools like DWH and Excel (Power Query), and process adjustments via PAT and RADIUM applications for reseller & Billing center customers. The role involves collaborating with resellers, generating reports, and supporting continuous improvement. Strong communication, problem-solving, and Microsoft Office skills are key.

Job Grade: 09

Shift Timings: 6 PM to 3 AM IST

Key Responsibilities:

Manage and resolve customer invoice disputes received via Salesforce, email, and the Customer Resolution Portal, following documented DLPs/SOWs
Validate and verify billing, tracking, and invoice data using tools such as DWH, DBT, DIR, and Microsoft Access
Clean and transform data in Excel using advanced functions, including Power Query
Review and approve billing adjustments submitted through the PAT and RADIUM tools
Collaborate with resellers (e.g., UNISHIPPER, WWEX, INEXPRESS) to resolve dispute cases efficiently
Perform additional tasks assigned by management, ensuring flexibility and responsiveness
Generate and maintain daily, weekly, and monthly reports to support process visibility and continuous improvement

Skill Requirements:

Strong communication skills
Excellent interpersonal and problem-solving abilities
Self-motivated with a proactive approach
Proficient in Microsoft Office tools
Ability to perform effectively under pressure

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UPS Supply Chain Solutions (UPS SCS)

Logistics and Supply Chain

Atlanta

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F&A Senior Officer