2024 Email Support Jobs - Page 12

Customer Care Executive • Shifts: Rotational, 9hour shift • Workweek: 5days, 2days off • Experience: Fresher Can Apply • Salary: Up to 35,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently Call Now - 022-6964-7085

Job Title: Semi Voice Process Business Associate Process: VI CBO Wcom Location: Perungudi, Chennai (Work from Office) Department: Customer Support Employment Type: Full-Time Job Summary: We are hiring Business Associates for a Semi Voice Process (50% Voice / 50% Email & Chat Support) to support our VI CBO Wcom process. The ideal candidate must have strong communication skills in English and a customer-centric attitude with a minimum of 1 year of experience in customer service. Key Responsibilities: Handle customer queries through both voice calls and non-voice (email/chat) channels. Provide accurate and timely resolutions to customer issues. Maintain professionalism and empathy while dealing with customers. Ensure adherence to process compliance and customer service quality standards. Document interactions and escalate issues when necessary. Eligibility Criteria: Qualification: Graduation is mandatory (in any stream). Experience: Minimum 1 year in a customer support/service role (voice or non-voice). Communication Skills: Good command over English is essential. Fluency in regional languages will determine salary brackets (see below). Language Preference & Salary Details: Language Proficiency Take-Home Salary Range () Tamil or Telugu 15,000 – 18,000 Hindi & Kannada Up to 22,000 Malayalam Up to 21,000 Job Details: Shift Timings: Rotational shifts (including weekends and holidays) Work Days: 6 days working with 1 rotational week off Work Location: Perungudi, Chennai (Work from Office only) Interview Mode: Telephonic interviews available for candidates speaking Hindi, Malayalam, or Kannada Other Benefits: Provident Fund (PF) and ESI as per statutory norms Health Insurance benefits available after 6 months of joining Great opportunity to work with a leading telecom client in a customer-focused role

Role & responsibilities Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice | Bangalore Are you looking to build a career in the BPO industry? This is your chance to join top-rated companies in Bangalore hiring freshers and experienced candidates for Domestic & International Non Voice and Domestic -Non Voice processes! Growth Opportunities in Top MNCs Limited Openings Apply Now & Grab the Opportunity! Job Description 1* BIG BASKET : Non Voice & Voice Process 6 Days working 1 day off Eng & Hindi or Eng & Any south Languages Location : Tin Factory Fresher 17k + Exp 20k Typing Speed 30WPM 90 + Accuracy After 3months Work From Home ( BASED ON PERFORMANCE ) 100% Free Placement No Charges If Any Frnds Looking for the job share the above J.D and refer My number too.... NOTE: (WE DONT TAKE ANY FEE FROM D CANDIDATES) Feel Free to Schedule your Walk-in Interviews !! Via WhatsApp or Call To Apply / Schedule Interview: Contact: [ 9035233889] Email: [ sonu.dignifiedcareera@gmail.com] Name: SONU HR

Greetings from KVC CONSULTANTS LTD HIRING FOR LEADING ITES MNCs - INTERNATIONAL Non-Voice / Blended in Pune Location. Job Description: NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS FRESHERS ALSO ELIGIBLE NEED MINIMUM 6 MONTHS OF EXPERIENCE International Voice/ Non -Voice Process( Viman Nagar ) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 3.10LPA 5 DAYS WORKING- 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Non -Voice Process( Viman Nagar ) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.5LPA 5 DAYS WORKING- 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Blended Process( Viman Nagar ) NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5.5 LPA 5 DAYS WORKING 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Voice Process( Viman Nagar ) NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 6.25 LPA 5 DAYS WORKING 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Non -Voice Process (CHAT) (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING 2 WEEK OFFS BOTH WAY CAB AVAILABLE ROTATIONAL SHIFTS International Voice Process (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.9 LPA to Rs 6 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS International backend Process cum Customer support (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS ROLES AND RESPONSIBILITIES Customer Interaction: Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance: Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building: Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. Schedule your interview kindly call or drop your resume on the given numbers HR Vanshika 9628373762 HR DIVYA 9821182650 HR Areesha 9628373763 HR SIYA 7565006262 HR Yagyanshi 9821182648 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING

Exciting Career Opportunity with a Leading American Global Corporation Both Way Cab For Gurgaon Location Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7290845078 9073639536 8882138273 9147047909 Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 8882138273 9073639536 9147047909

Exciting Career Opportunity with a Leading American Global Corporation Both Way Cab For Gurgaon Location Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7290845078 9073639536 8882138273 9147047909 Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 8882138273 9073639536 9147047909

Work directly with the Founder to manage portal operations, handle property inquiries, onboard owners, update listings, and support usersideal for proactive, internet-savvy candidates looking to grow in a startup environment. Accessible workspace Assistive technologies

Hiring Only for Candidates from Mumbai Location. Company's Details & Criteria: Company Name: Foundever. Location - Andheri East (Chandivali) Work Mode: Work from Office Role: Customer Service Representative. Process: Voice / Chat (Blended Process) Shift Timings: 6.30am to Midnight 11.30 PM (Any 9 hours rotational shift) Working Days: 6 Days Working with one rotational weekly off. Candidate should be comfortable working in night shifts Age Eligibility: 20 years to 39 years. Candidates should be available for Immediate joining. Salary Package: Between 16,500 Up to 18,200 + Performance Incentives. Depending Upon the HR Round Salary Will be offered. Mandatory: Excellent Communication Verbal & Written in English. Requirement: HSC + 6 Months of experience / Graduate freshers can apply. Job Summary: We are seeking a friendly and efficient Customer Service Representative to join our team. The ideal candidate will provide exceptional support to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, chat. Assist customers with product or service questions, order processing, and troubleshooting. Resolve customer complaints and issues with patience and empathy. Maintain accurate customer records and document interactions in the CRM system. Collaborate with other departments to ensure timely resolution of customer concerns. Provide product information, updates, and recommendations when appropriate. Follow company policies and procedures to maintain quality standards. Identify opportunities to improve the customer experience and suggest process enhancements. Skill: Excellent Communication Skills (Spoken and Written). Customer Service Skills. Transport Facility: Centralized Pick Up and Drop from Andheri Station and Ghatkopar Station. One way Pickup OR Drop from your Doorstep depending upon the shift timings. Candidates those who are interested to apply. Connect on call with HR Ramesh pal -7303443025 Kindly drop your resume on below mail ID ramesh.pal@foundever.com

Hiring Only for Candidates from Mumbai Location. Company's Details & Criteria: Company Name: Foundever. Location - Andheri East (Chandivali) Work Mode: Work from Office Role: Customer Service Representative. Process: Voice / Chat (Blended Process) Shift Timings: 6am to Midnight 12am (Any 9 hours rotational shift) Working Days: 6 Days Working with one rotational weekly off. Candidate should be comfortable working in night shifts Age Eligibility: 20 years to 39 years. Candidates should be available for Immediate joining. Salary Package: Between 16,000 Up to 18,000 + Performance Incentives. Depending Upon the HR Round Salary Will be offered. Mandatory: Excellent Communication Verbal & Written in English. Requirement: HSC + 6 Months of experience / Graduate freshers can apply. Job Summary: We are seeking a friendly and efficient Customer Service Representative to join our team. The ideal candidate will provide exceptional support to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, chat. Assist customers with product or service questions, order processing, and troubleshooting. Resolve customer complaints and issues with patience and empathy. Maintain accurate customer records and document interactions in the CRM system. Collaborate with other departments to ensure timely resolution of customer concerns. Provide product information, updates, and recommendations when appropriate. Follow company policies and procedures to maintain quality standards. Identify opportunities to improve the customer experience and suggest process enhancements. Skill: Excellent Communication Skills (Spoken and Written). Customer Service Skills. Transport Facility: Centralized Pick Up and Drop from Andheri Station and Ghatkopar Station. One way Pickup OR Drop from your Doorstep depending upon the shift timings. Candidates those who are interested to apply. Connect on call with HR Manali Pawar 9324290301. OR Kindly drop your resume on below mail ID manali.pawar@foundever.com

Roles and Responsibilities We are up with the requirement of Sr. Customer Support associate Share your cv to HR NABEELA - 9147365972 EXCELLENT ENGLISH IS A MUST. COMPLETE NIGHT SHIFT- WORK FROM OFFICE ONLY 5 days working , 2 days week off EXCELLENT ENGLISH ONLY ONLY GRADUATES CAN APPLY TOO. CANDIDATES WHO CAN SPEAK IN EXCELLENT ENGLISH SHALL ONLY APPLY. LOCATION - Kolkata FLUENCY IN ENGLISH IS MANDATORY. IMMEDIATE JOINERS ONLY CANDIDATES RESIDING WITHIN 20 KILOMETERS AROUND SECTOR 5 CAN ONLY APPLY! AGE LIMIT - 40 Required Candidate profile SHOULD BE A 12TH PASS SHOULD BE ABLE TO COMMUNICATE IN ENGLISH FLUENTLY IMMEDIATE JOINERS REQUIRED Share your cv to HR NABEELA - 9147365972 Freshers can apply Freshers can apply BENEFITS - cab facility - medical insurance - ESIC - PF Computer knowledge and good typing speed Please call the below numbers and share your cv Share your cv to HR NABEELA - 9147365972

Gurugram location - Walk in interviews International Voice process Graduate fresher or under graduate with 6 months bpo experianced 5 Days working Rotational Shift Rotational off Both side cab Call/ Drop cv on 8826770027 Shivam, 7428370506 - Ritu Perks and benefits Both side cab or one side

Greetings From Scorelabs Inc ! We are Hiring Customer Support Executive ! Email and Chat Process Rotational Shifts Rotational Week Offs 6 days working CTC - 28K Max Pls call to Lavanya - 8464822386 Required Candidate profile 1 year exp in chat / email process mandatory Work @ Begumpet for Domestic & International For Hi Tech City English / Telugu / Hindi required Perks and benefits Plus other benefits as applicable Two way cab

Providing active feedback to agents through email & chat /ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve customer experience. Required to provide detailed analysis for escalations, product and process changes/launches. Coordinate for calibration sessions and adherence towards enhancing calibrated process performance. Criteria Graduation from any stream is mandatory Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background. Experience on feedback and coaching techniques, ensuring improvement of the process through Quality tools on Lean, Kaizen and Six Sigma. Shifts timings Should be ready to work in flexible shifts, Rotating Day and Night Week Off 5 days working, 2 days rotational off Interested candidates reach out to: Pavithras19@hexaware.com / 9626261016 SobanV@hexaware.com / 8056741915

rack Your Way into Google! Subscription Support 4LPA + 30K Bonus | 4-Month Premium Role TO APPLY CONTACT: JOY 7996004799 rivera.joy1210@gmail.com (if the call is busy please drop your CV to this whatsapp) Role: Google Subscription Support (Blended Voice + Non-Voice) Type: 4-Month Contract Work Location: Google Office, Mahadevpura, Bangalore Salary: 4 LPA (Fixed) + 30,000 Joining Bonus Shifts: Rotational U.S. Shifts Cab Facility: Day Shift: One-Way Cab Night Shift: Both-Way Cab Exclusive Google Benefits: 3 Meals a Day Breakfast, Lunch & Dinner Free Access to Google Cafeteria & Gym Premium Office Environment Interview Rounds: 1 HR Round 2 Versant (Voice Assessment) 3 Operations Round 4 Spot Offer Immediate Joining! Eligibility: Any Graduate — Excellent Communication Skills (English) — Freshers & Experienced Both Welcome CONTACT: JOY 7996004799 rivera.joy1210@gmail.com (if the call is busy please drop your CV to this whatsapp)

Job Description (JD) for your requirement at IntouchCX: Job Title: International Voice & Chat Process Executive Company: IntouchCX Location: Hyderabad (Work from Office) Experience Required: Minimum 6 months in International Voice or Chat Process Job Type: Full-Time Working Days: 5 Days a Week (Rotational Shifts) Shifts: Rotational (24/7 Support) Transport: 2-Way Cab Provided Job Description: IntouchCX is hiring experienced professionals for International Voice and Chat Process . If you have prior experience handling international customers and looking for a fast-growing global BPO, this is your opportunity! Roles and Responsibilities: Handle inbound and outbound customer queries through voice or chat channels. Provide excellent customer support and resolve issues in a timely manner. Ensure customer satisfaction and maintain quality service standards. Escalate unresolved queries to the appropriate internal teams. Eligibility Criteria: Minimum 6 months of experience in an international voice or chat process is mandatory. Excellent communication skills in English (both written and verbal). Graduate or Undergraduate with good technical and logical reasoning skills. Comfortable with rotational shifts and night shifts. Salary Package: International Voice Process: Up to 5 LPA International Chat Process: Up to 4.5 LPA Perks and Benefits: 2-Way Cab facility 5 Days Working (2 Rotational Week Offs) Professional Work Culture Growth Opportunities within the organization walkin- 4th floor, 405, aditya trade center, ameerpet

TOP MNC HIRING Job Title: International Voice & Chat Process Executive Company: Multi National Company Location: Hyderabad (Work from Office) Experience Required: Minimum 6 months in International Voice or Chat Process Job Type: Full-Time Working Days: 5 Days a Week (Rotational Shifts) Shifts: Rotational (24/7 Support) Transport: 2-Way Cab Provided Job Description: hiring experienced professionals for International Voice and Chat Process . If you have prior experience handling international customers and looking for a fast-growing global BPO, this is your opportunity! Roles and Responsibilities: Handle inbound and outbound customer queries through voice or chat channels. Provide excellent customer support and resolve issues in a timely manner. Ensure customer satisfaction and maintain quality service standards. Escalate unresolved queries to the appropriate internal teams. Eligibility Criteria: Minimum 6 months of experience in an international voice or chat process is mandatory. Excellent communication skills in English (both written and verbal). Graduate or Undergraduate with good technical and logical reasoning skills. Comfortable with rotational shifts and night shifts. Salary Package: International Voice Process: Up to 5 LPA International Chat Process: Up to 4.5 LPA Perks and Benefits: 2-Way Cab facility 5 Days Working (2 Rotational Week Offs) Professional Work Culture Growth Opportunities within the organization Walk-in : Interviews 4th Floor, 405, Aditya Trade center, Ameerpet

Title : NMRP Support Executive Experience : 2+ years in Customer Support, preferably Key Responsibilities: Support & Communication: Manage the NMRP mailbox, respond to learner queries promptly, and follow up to ensure program completion. Reporting & Tracking: Maintain accurate Excel-based trackers and dashboards. Content Coordination: Draft concise, engaging content for learner emails, reminders, and program teasers. Collaboration: Work closely with internal teams (legal, marketing, design) to support seamless program execution. Social Media Monitoring: Track and escalate learner interactions on relevant posts and support community engagement. Qualifications: Mandatory Strong written and verbal communication skills Customer-focused mindset Preferred Intermediate MS Excel proficiency Basic content writing ability Detail-oriented and organized Basic understanding of branding and marketing communication Comfort with cross-functional collaboration Familiarity with social media platforms handling Qualifications Intermediate Excel proficiency (Pivot Tables, VLOOKUP/XLOOKUP, basic dashboards). Strong written and verbal communication skills. Basic understanding of content writing best practices . Organized , responsive , and customer-focused mindset . Familiarity with social media platforms and community engagement (not mandatory) EXCEL KNOWLEDGE IS MUST

Hey Career Seekers, Are you passionate about communication and problem-solving? Join renowned Multinational company in Gurgaon/ Noida. Interested Candidates can call / drop your resume on- 9214101672(Nishee). Immediate Hiring- Top MNC BPOs Location- Gurgaon/Noida Salary- Up to 3.6 LPA (based on communication and experience) Shifts- 5/6 Days/Week | Rotational Week offs Note- Best opportunity for Undergrad Fresher(with excellent communication skills)package can go upto 3.7 LPA with 5 day working, 2 Side cabs. Roles and Responsibilities Manage and respond to inbound/outbound calls, emails, and live chats with clarity and professionalism. Deliver prompt resolutions, ensuring a seamless customer journey. Guide customers on product, service, billing, or account-related concerns. Maintain up-to-date records of all customer interactions in CRM tools. Follow quality standards and operational protocols consistently. Collaborate with internal teams to handle escalated issues effectively. Participate in learning sessions to stay sharp on service and product updates. Who Can Apply: Graduates & Undergraduates with strong communication skills. Open to freshers and professionals from any industry. Must have fluency in English (verbal & written) . Perks of Joining: Work with globally recognized brands Learn & grow with industry-best training Supportive team environment Fast-tracked growth opportunities Performance-based recognition Interested Candidates can call / drop your resume on- 9214101672(Nishee) #hiring #bpo #jobalerts #cs #vaccancy #noida #gurgaon #fresher #ug #graduate.

We are hiring for Voice process and looking for immediate Joiners Profile Summary We are looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of companys client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service. Primary Job Responsibility: Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance Adheres to all company and specific Contact Centre policies and procedures Completes any work as assigned by Management. Education and Essential Experience: 6 months BPO or Travel experience Graduate / Undergraduate Excellent Written and spoken communication, Computer Skills ability/ experience using computer applications Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts) Open to work in a voice environment. Interview Rounds: HR Round Versant Test Round / VNA Round Operations Round. Key Enablers: Strong process orientation High energy, High Integrity & Work Ethics Strong interpersonal skills & ability to communicate effectively Strong problem solving skills.

Trawex, The World’s Leading Travel Technology Company looking for Business Development Executive to sell its software solutions / SAAS Products to Global Travel Industry / Customers around the globe. Required Candidate profile 2+ years Exp, with Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers, Able to demo the software product on google meet ,zoom etc.

Profile Summary We are looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of companys client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service Primary Job Responsibility: * Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff * Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance * Adheres to all company and specific Contact Centre policies and procedures * Completes any work as assigned by Management Education and Essential Experience: * 6 months BPO or Travel experience * Graduate Undergraduate * Excellent Written and spoken communication, * Computer Skills ability/experience using computer applications * Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts) * Open to work in a voice environment Interview Rounds: HR Round Versant Test Round VNA Round Operations Round Key Enablers: * Strong process orientation * High energy, High Integrity & Work Ethics * Strong interpersonal skills & ability to communicate effectively * Strong problem solving skills.

Urgent Hiring Pan India Location MNC International BPO & Domestic BPO Voice Process / Non Voice Email Chat Process Work from Home & Work From Office Pan India Location. Also WFH Pan India 1- Exciting opportunities for Pan India candidates Can Apply . FKL2 Voice WFH Salary up to 26k CTC 12th graduate with one year exp fluent English and Hindi For Further Details Contact Contact WhatsApp HR SAHIL 8010207552 Also WFH Bangalore 2- Exciting opportunities for Bangalore based candidates only. Minimum 1 year experience international BPO 3 month WFH Marathali after permanent WFH Salary up to 27k CTC Also WFH Pan India 3 - Exciting opportunities for Pan India candidates Can Apply . FK Voice WFH Salary up to 20k CTC 12th graduate fluent english and Hindi Freshers/Experience both For Further Details Contact Contact WhatsApp HR Sanobar : +918750145636 4. Also WFH Hyderabad Only Exciting opportunities for Hyderabad based candidates only. Scope of Work: US/UK Chat Support Job Description: Resolve customer query over the chat. Job Role: Customer Support Associate Work Mode: Work from Home Salary up to 4.5 LPA Contact WhatsApp HR Muskan : +919305929633 Also WFO Job Location : Delhi NCR, Mohali, Jaipur , Indore , Kolkata, Mumbai, Chennai, Hyderabad, Bangalore, Lucknow up, Agra UP, Required Skills and Qualifications : Service hours 24*7 , Rotational Shifts Education 12th / Graduate any stream Experience/Fresher both can apply Excellent Verbal English Communication Perks and Benefits if candidates are willing to relocate Jaipur Rajasthan / Delhi NCR_ / Indore / Mohali / Company provide 15dyas accommodation and joining bonus 10k.Salary 25k to 40k CTC hurry up Book your interview Appointment Contact WhatsApp HR Sadia 9811633143 ll HR Sahil 8010207552 ll HR Sanovar 8750141536 Follow for Work From Home Opening info https://www.instagram.com/fortuco.in?igsh=MWs0OXAwdjZkaW0xNg== Share with your friends

Role Overview: We are looking for a highly analytical and process-focused RTM Lead to manage real-time operations of our multi-channel Customer Service team, handling Inbound, Outbound, Chat & Email support. The RTM Lead will be responsible for monitoring live performance, resource utilization, adherence to schedules, and implementing interventions to ensure service level targets are met consistently. Real-Time Monitoring & Management: Continuously monitor all live queues (Inbound Calls, Outbound, Chat, Email) to ensure SLA targets are met. Track occupancy, adherence, and shrinkage in real time and take proactive steps to minimize service level deviations. Manage call routing, skill-based call allocations, and reassignments as required. Collaborate with IT/Telecom teams for dialer or system-related issues impacting RTM performance. Schedule Adherence & Exception Handling: Ensure agents are adhering to assigned schedules, breaks, and login/logout times. Coordinate with Team Leaders for quick backfills during unplanned absences. SLA & KPI Management: Maintain daily/weekly Service Level, Average Handling Time (AHT), First Response Time (FRT) & Abandon Rate targets across all channels. Flag any potential breaches and trigger immediate mitigation actions. Reporting & Dashboard Management: Provide hourly, mid-shift, and end-of-day performance dashboards to stakeholders. Analyze patterns in real-time data to recommend shift adjustments or capacity plans.

Job Description - CUSTOMER SERVICE EXECUTIVE SNAPMINT Indias booming consumer market has over 300 million credit-eligible consumers, yet only 35million actively use credit cards. At Snapmint, we are building a better alternative to credit cards that lets consumers buy now and pay later for a wide variety of products, be it shoes, clothes, fashion accessories, clothes or mobile phones. We firmly believe that an enduring financial services business must be built on the bedrock of providing honest, transparent and fair terms. Founded in 2017, today we are the leading online zero-cost EMI provider in India. We have served over 10M consumers across 2,200 cities and are doubling year on year. Our founders are serial entrepreneurs and alumni of IIT Bombay and ISB with over two decades of experience across leading organizations like Swiggy, Oyo, Maruti Suzuki and ZS Associates before successfully scaling and exiting businesses in patent analytics, ad-tech and bank-tech software services. RESPONSIBILITIES This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail/call/chat and utilize a variety of software tools to navigate customer accounts, research, and review policies and communicate effective solutions in a fun and fast-paced environment. Good comprehension skills and ability to clearly understand and state the issues customers present. Ability to maintain composure in highly escalated situations REQUIREMENTS: Minimum 1 year of experience in Email/Chat/In-call and Outbound calling process in any BPO, e-commerce, fintech, and any customer experience organization. For Email/chat – Typing speed must be in btw 30-35 wpm. Proven customer support experience or experience as a Client Service Representative. Flexible with the working schedule, may be expected to work weekends, holidays, and events. Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service. Strong phone contact handling skills and active listening. Maintain regular and reliable attendance, including the daily schedule as assigned. Graduation and above (12th pass only in exceptional cases). Excellent verbal/written communication skills and basic computer knowledge. Age should be a maximum of 28. Work from the office and 6 days working (roster off). Near Tonk Road, Dev Nagar (Maximum travel distance should be 10-12 km). Location: Jaipur 6 days working including Saturday & Sunday, 1 day off on weekdays.

Urgent Hiring for Fraud Analyst Experience- Minimum 6 Months on paper experience in Email or as a AML Analyst OR Fraud Analyst Undergraduate can apply. Shit- 24/7 , Any 9 hours, Package - 4.5 Lpa Immediate joiners. connect on HR Arti 9522754537 Required Candidate profile Excellent communication is required 6 months experience in Email or Banking graduate or undergraduate both can apply