Hey Jobseekers!!! Customer Service Representative Location : Mumbai Experience : 01 year Salary : 3.03.5 LPA Key Responsibilities Customer Interaction : Handle inbound and outbound calls, emails, and chats to address customer inquiries, complaints, and feedback. Issue Resolution : Provide timely and accurate information, troubleshoot issues, and escalate complex problems as needed. Product Knowledge : Maintain up-to-date knowledge of company products and services to assist customers effectively. Documentation : Record customer interactions, process transactions, and update account information in the system. Desired Skills & Qualifications Communication : Excellent verbal and written communication skills in English; proficiency in additional languages is a plus. Education : Minimum undergraduate qualification; freshers are encouraged to apply. Technical Skills : Basic computer literacy; familiarity with MS Office and CRM software is advantageous. Interpersonal Skills : Strong listening skills, empathy, and the ability to build rapport with customers. Flexibility : Willingness to work in rotational shifts and adapt to changing schedules. Benefits Training : Comprehensive onboarding and continuous training programs. Career Growth : Opportunities for advancement within the organization. Incentives : Performance-based incentives and bonuses. Transport : Free transport facilities for eligible employees. Competitive salary 6 day working and 2 rotational off Cabs will be provided. Interested candidate can apply by dropping cv or contacting Nidhi 6388237997. #mumbai #fresher #voice #csa #UG #icse #fluentenglish

Hi Job Seekers, Job Title: Customer Service Executive (BPO) Location- Gurugram, Sector18 Profile- To provide excellent customer support by resolving queries, offering solutions, and ensuring a smooth and satisfying customer experience. Job Description: Handle inbound/outbound customer calls Resolve customer queries and complaints efficiently Provide information about products and services Maintain customer satisfaction through professional behavior Skills Required: Excellent verbal communication Good listening and problem-solving skills Ability to work in a fast-paced environment Positive attitude and customer-focused approach Benefits: Up to 3LPA with performance-based incentives 5 days working (Rotational shifts) Both side cabs available Growth opportunities within the company On-the-job training provided Interested candidates can connect over WhatsApp-9569902470 (Fauzia) / Tamanna- 7355013912 . . #inbound #customerservice #empathy #sympathy #clienthandling #graduate #freshers #undergraduate #rotationalshifts #verbal #bpo #bpojobs #csa #gurgaonjobs #noidajobs #delhijobs

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR INTERNATIONAL VOICE PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NAVI MUMBAI PROFILE- CUSTOMER SERVICE PROCESS- INTERNATIONAL VOICE PROCESS Roles And Responsibilities- 1. Handle customer complaints related to US Healthcare, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers can apply. 2. Graduation is not mandatory. 3. Must be comfortable with WORK FROM OFFICE. 4. Candidate should be fluent in English . SALARY- Upto 3.1 Lpa WORKING DAYS- 5 ONE SIDE CAB IN ODD HOURS Night Shift Allowances - 3000 INCENTIVES WILL BE PROVIDED ROTATIONAL SHIFTS WILL BE THERE INTERVIEW MODE- WALK IN INTERVIEW ROUNDS- SVAR , Hr , Ops and Typing INTERVIEW TIMING - 3 PM to 4.30 PM INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER : VANSHIKA JAISWAL - 7275337755

Hello Job Seekers!! Greetings From ShiningStars ITPL Inviting applications for Sales Trainer for Mumbai (Marol), Hyderabad (Begumpet) and Coimbatore location to train tele sales agents on insurance products, sales techniques, and compliance. Responsibilities include delivering training, coaching, and developing materials to boost sales performance. Requires sales experience, strong communication skills, and a passion for training in a fast-paced environment. NOTE: IMMEDIATE JOINERS PREFERRED OR MAXIMUM 15-20 DAYS NOTICE PERIOD CAN CONSIDER. Qualification: Any Graduate Language: Proficiency in English and Hindi is essential. Knowledge of native language would be an added advantage. Age Limit: Up to 34. CTC: Up to 12 LPA ( SUBJECT TO EXPERIENCE ON PAPER, LAST DRAWN CTC AND PERFORMANCE DURING INTERVIEW ) Requirements: Proven experience of 2 - 3 years is mandatory as a Sales Trainer preferably within the insurance industry or in a BPO or call center environment. Thorough knowledge of tele sales techniques, including cold calling, lead qualification, overcoming objections, and closing sales over the phone. Strong presentation and facilitation skills to conduct effective training sessions. Ability to coach and mentor individuals to improve their performance and achieve their goals. Experience in designing and developing engaging and effective training materials. Strong interpersonal and relationship-building skills to work effectively with trainees and stakeholders. Ability to identify training gaps and develop solutions to address them. Flexibility to adapt training methods to different learning styles and evolving business needs. Responsibilities: Conducting engaging training sessions on insurance products, sales techniques, communication skills, objection handling, and compliance for tele sales agents. This can include new hire training, refresher courses, and specialized training for new products or campaigns. Designing and updating training materials, including presentations, scripts, manuals, and e-learning modules, to ensure they are accurate, effective, and aligned with company policies and industry regulations. Providing individual and team coaching to tele sales agents to improve their sales performance, product knowledge, and adherence to quality standards. This includes conducting call monitoring and feedback sessions. Identifying training needs by observing agent performance, analyzing sales data, and collaborating with sales managers and other stakeholders. Assessing the effectiveness of training programs through evaluations, performance metrics, and feedback, and providing reports on training outcomes and areas for improvement. Working closely with HR, sales management, and quality assurance teams to ensure training aligns with overall business objectives and quality standards. Keeping abreast of changes in insurance products, industry regulations, and tele sales best practices to ensure training content remains current and relevant. Utilizing learning management systems (LMS) and other technologies to deliver and track training. Creating a positive and engaging learning environment to motivate trainees and foster a culture of continuous improvement. Feel free to connect over call or share your resume on WhatsApp @ 9569433682 (Indrajeet) to get your interview aligned. Please share this job with your friends/colleagues/any job seeker, so that you can be a helping hand for someone who is/are looking for a job or job change. For more job updates or any job-related query, you can join my WhatsApp group as well, link given: https://rb.gy/elrvxh #jobs #employment #vacancy #hiring #jobalert #mumbai #hyderabad #telangana #coimbatore #experience #bpo #corporate #companyjobs #naukri #sales #trainer #lateral #noncsa #operations

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY Are you ready to kickstart an exciting career with a dynamic multinational BPO in LUCKNOW ? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS LOCATION- LUCKNOW ( GOMTI NAGAR, HAZRATGANJ). ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. *Must be comfortable with Rotational shifts. SALARY- FRESHERS: UPTO 17k CTC and 13k Inhand EXPERIENCED: UPTO 20k CTC and 16k Inhand PERKS AND BENEFITS- PERFORMANCE BASED BONUS INTERVIEW MODE- WALK-IN INTERVIEW You can give me a call or can share your resume on this Number: Regards, Sohil Sharma (6393179544) (HR Executives) ShiningStarsITPL. #jobs2025#domesticvoice#bpo#bpovoice#freejobs#immediatejoiners#workfromoffice #lucknow#lucknowjobs#noida#domesticprocess#communicationskill #voiceprocess #chatprocess#nonvoiceprocess #emailprocess#voice #callcenter #telecalling #customerservice #voiceprocess #inboundcalls Role

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS, CHAT PROCESS. LOCATION- NOIDA SECTOR 58,62,63,60 and 127. ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. SALARY- FRESHERS: UPTO 19k CTC EXPERIENCED: UPTO 29k CTC PERKS AND BENEFITS- PERFORMANCE BASED BONUS INTERVIEW MODE- WALK-IN INTERVIEW You can give me a call or can share your resume on this Number: Regards, Sohil Sharma (6393179544) (HR Executives) ShiningStarsITPL. #jobs2025#domesticvoice#bpo#bpovoice#freejobs#immediatejoiners#workfromoffice #noida #noidajobs#noida#domesticprocess #communicationskill #voiceprocess #chatprocess#nonvoiceprocess #emailprocess#voice #callcenter #telecalling #customerservice #voiceprocess#inboundcalls

*****WORK FROM HOME***** HELLO JOB SEEKERS!! WE ARE HIRING FOR **WORK FROM HOME** ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS LOCATION- PAN INDIA *****WORK FROM HOME***** ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable English and Hindi. *****WORK FROM HOME***** SALARY - UPTO 20K CTC You can give me a call or can share your resume on this Number: Regards, Sohil Sharma (6393179544) (HR Executives) ShiningStarsITPL. WORK FROM HOME/WORK FROM HOME/WORK FROM HOME/WORK FROM HOME/WORK FROM HOME/WORK FROM HOME/WORK FROM HOME/WORK FROM HOME/WORK FROM FROM HOME/WORK FROM HOME/WORK FROM HOME/WORK FROM HOME/WORK FROM FROM HOME/WORK FROM HOME/WORK FROM HOME/WORK FROM HOME/WORK FROM FROM HOME/WORK FROM HOME/WORK FROM HOME/WORK FROM HOME/WORK FROM

Hi Candidates Greetings from shiningStars We are hiring for Inbound Voice Process Healthcare process . This is a great opportunity for freshers or experienced candidates looking to build a career in international voice-based customer support. Job Title: Inbound Voice Process (Night Shift) Job Location: Navi Mumbai Key Responsibilities: Handle inbound customer service calls related to US healthcare services . Address customer queries professionally and empathetically. Meet quality and performance standards consistently. Work in a fast-paced, night shift environment with rotational shifts and weekly offs. Eligibility Criteria: Education: HSC (12th Pass) or Graduate from any stream. Note: Candidates with technical or hotel management degrees are not eligible. Experience: Freshers are welcome. Prior BPO experience with full documentation is an added advantage. Students (Full-Time): Not eligible. Typing Speed: Minimum 30 WPM with 90% accuracy (Test will be conducted). Voice Assessment (Svar Score): Minimum score of 55+ (Test will be conducted) Salary & Benefits: Annual CTC (For Freshers/Experienced Graduates): 3,10,000 LPA Night Shift Allowance: 0 to 3,000 per month (based on shifts) Transport: Night home drop facility available Week Offs: Any 2 rotational offs per week Other Details: Strong English communication skills required. Flexible to work in a 24x7 rotational shift environment (mainly night shifts). Immediate joiners preferred How to Apply: For any further queries or to get your interview aligned please give a call on - 9580746603 (Pooja Mishra), if incase it misses you can connect with Alisha over 6393136499. Please allow us time to revert and request you to drop either a text or drop your resume over the same number.

Hello Job Seekers, Greetings from Shiningstars! We are hiring for Customer Service roles at the following locations: Noida Gurugram Job Requirements: Minimum qualification: Undergraduate or higher Freshers and experienced candidates are welcome to apply Excellent communication skills are a must Must be comfortable speaking in English Note for Gurugram (International Process): If you're an Undergraduate , you must have at least 6 months of experience If you're a Graduate , freshers are eligible Strong English communication skills are mandatory 5-day work week with 2 weekly offs Two-way cab provided Salary: Noida Up to 27,000 CTC Gurugram Up to 25000 CTC Roles & Responsibilities: Interact with customers via live chat to resolve queries efficiently Deliver high-quality service to ensure customer satisfaction Handle multiple conversations simultaneously with professionalism Understand customer needs and provide accurate solutions Maintain records of all customer interactions How to Apply: Tamanna : +91 73550 13912 Fouzia : +91 95699 02470 Were excited to connect with dynamic individuals like you! Lets create something amazing together. Best regards, Tamanna Akhtar Shiningstars ITPL

Hello Jobseekers, Greetings from Shiningstars ITPL! We are hiring for an enthusiastic candidate to join our team as a "Customer Service Executive" Job Details: - Job profile: Customer Service Executive - Location: Noida, Delhi, Gurugram - Salary: Up to 25,000K CTC/ 24,500 IN HAND (Voice Process) : Up to 23,000 CTC/ 18,000 IN HAND (Non Voice Process) - Eligibility: Fresher, Experience - Qualification: Any Graduate/Undergraduate - Working days: 6 Days Working - Shift: Day Shifts/ Rotational Shifts - Need a candidate with excellent communication skills Responsibilities: 1. Handling calls and chat related to queries of customer. 2. Coordinating with team members and work accordingly to achieve mutual goals. 3. Provide excellent service to irritated customer. 4. Address customer complaints and concerns in a professional manner. Interested candidates can make a call on the number given below: Fehmina: 9026050432 HR Executive

Hey Jobseekers!!! Job Title: Customer Service Representative Location: Gurugram, Noida and Ghaziabad Salary: 1.5 LPA - 2.75 LPA Experience: Fresher Job Description: We are looking for enthusiastic and motivated individuals to join our team as Customer Service Representatives . This is an excellent opportunity for freshers who have strong communication skills and a passion for providing excellent customer support. The role involves assisting customers and resolving their queries in a professional and timely manner. Key Responsibilities: Customer Support: Provide accurate, valid, and complete information by using the right methods/tools. Issue Resolution: Handle customer complaints, provide appropriate solutions, and follow up to ensure the resolution is effective. Communication: Communicate effectively with customers via phone, email, and chat, ensuring a positive experience. Documentation: Maintain records of customer interactions, transactions, and feedback accurately. Skills and Qualifications: Communication Skills: Excellent verbal and written communication skills. Problem-Solving: Ability to think critically and resolve customer queries efficiently. Freshers Welcome: No prior experience required; training will be provided. Customer-Focused: A positive attitude with a passion for customer satisfaction. Technical Skills: Basic computer knowledge (MS Office, Email, Internet). Team Player: Ability to work well within a team environment. Requirement: Any UG /Graduate/fresher/experience can apply. Fresher or 0-1 year of experience in customer service or related roles. Benefits: Comprehensive training to help you succeed in your role. Opportunities for professional development and internal promotions. Rotational shift 6 day working and 1 day off Interested candidates can apply by sending their resume/contacting to Nidhi 6388237997. #gurugram #fresher #csa #UG #voice #communicationskills

Hello Job Seekers!! Greetings from ShiningStars ITPL!! We are excited to announce openings with one of Indias leading EdTech companies in partnership with Manipal University. If you're an experienced sales professional with a passion for education and technology, this is your chance to grow your career! Position: Inside Sales Professional (EdTech) Location: Bangalore (Work from Office) Shifts: Day Shifts Key Requirements: Qualification: Graduate with at least 6 months of experience in EdTech sales or MBA freshers in marketing and sales specialization. Languages: Fluent in English and Hindi Both. Experience: 6 months to 7 years in sales (Inside sales experience is a must). Age: 18-32 years. Working Days: 6 days/week, Sunday fixed off. PERKS AND BENEFITS - Performanced Based Incentive. SALARY : For MBA Freshers (2024 pass outs): 4.2 LPA + Incentives and other corporate benefits. For Experienced: Up to 6 LPA (depends on communication skills & last drawn salary). RESPONSIBILITIES : Responsible for student admission and achieving targets. Provides coaching and mentoring to team members. Deliver information on programs, promotions, and products via phone. Understand customer needs/requirements and pitch a suitable program. Close sales and achieve quarterly quotas. Counsel, interact with students and parents. Provide feedback to senior management and functional counterparts on market dynamics, product issues, and competition. Source new sales opportunities through inbound lead follow-up and outbound cold calls. Immediate joiners preferred! Walk-in interviews are available, so dont miss the chance! You can give me a call or can share your resume on this Number: Regards, Sohil Sharma (6393179544) Monika Singh (7266822602) (HR Executives) ShiningStarsITPL. #EdTechJobs #InsideSales #BangaloreJobs #EdTechSales#Career Opportunity #HiringNow #MBAFreshers#ExperiencedProfessionals #SalesRoles #StudentCounseling# CorporateBenefits #Day Shifts #SundayOff #SalaryUpTo5LPA#ImmediateJoiners #WaikinInterview #EducationAnd Technology#ApplyNow #JobAlert #JobSeekers

Job description Hello Jobseekers, Greetings from ShiningStars ITPL! We are hiring for an Academic Counsellor in one of the leading edtech companies in Bangalore. Position: Inside Sales Professional (EdTech) Location: Bangalore (Work from Office) Shifts: Day Shifts Key Requirements: Qualification: 1. Graduate or above.Languages 2. Fluent communication in English and Hindi. 3. Experience: MBA, marketing freshers or graduate with 6 months to 7 years in sales (edtech experience). Age: 18-32 years. Work Days: 6 days/week. Sunday fixed off. Salary & Perks:- Salary: Fresher: Up to 4.2 LPA (depends on communication skills & last drawn salary). Fixed Incentives + Corporate Benefits. Experience: Up to 6.4 LPA (depends on communication skills & last drawn salary).- Fixed Incentives + Corporate Benefits. Responsibilities: Responsible for the development of continuous improvement. Responsible for student admission and achieving their targets. Provides coaching and mentoring to team members. Deliver information on programs, promotions and products via phone Understand customer needs/requirements and pitch a suitable program Close sales and achieve quarterly quotas. Counselling and Interacting with Students and Parents. Provides feedback to senior management and functional counterparts on market dynamics, product issues and competition. Source new sales opportunities through inbound lead follow-up and outbound cold calls. Note: Immediate joiners preferred! Walk-in and Virtual interviews are available. If interested, you can apply to this post or directly connect with me at this number- 7275337755 Thanks and Regards, Vanshika Jaiswal #Academiccounsellor #Edtech #Sales #Insidesales #Bangaluru #6.5LPA #Bd #Counselling #Convincingpower

Job Title: Customer Support Executive Chat Process Location: Sector 62, Noida Salary: 18,000 (in-hand) | 23,000 CTC Employment Type: Full-Time, Work from Office Experience Level: Freshers & Experienced Candidates Welcome Education: Undergraduates & Graduates Eligible Language Requirement: Proficient in English Interested candidates can contact HR Aradhna at 8209505273 for further details and to schedule an interview.

Hello Jobseekers, Greetings from Shining stars ITPL New Opportunities are available Job Description: Location: Kolkata( Rajarhat, Salt lake) Customer Service Executive Shifts: Rotational Salary: Up to 2.5 LPA Quarterly bonus: Up to 3000 Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to customers. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software. Escalate complex issues to senior team members when necessary. Desired Candidate Profile 0-4 years of experience in BPO/Call Centre environment (preferably). Excellent communication skills in Hindi language (written & spoken). Strong interpersonal skills for effective customer handling. Ability to work under pressure handling multiple tasks simultaneously. Ready to take your career to new heights? Apply Now! For more details contact Monika(7266822602),between 10am to 7pm. Thanks and Regards, Monika Singh 7266822602 HR Executive Shining Stars ITPL

International Voice Process Navi Mumbai Position: Customer Service & Sales Executive Location: Navi Mumbai Experience: Minimum 6 months in International BPO (Voice Process) Education: HSC Pass (12th) or higher Age Limit: 18 to 38 years Shift: Night Shift (US/UK Process) Salary: Up to 30,000/month + 3,000 Travel Allowance Incentives: Performance-based Interview Timings: 6:00 PM – 9:00 PM Contact: HR Aradhna – 8209505273

Hello CAREER SEEKERS !!! Greetings from Shining Stars ITPL !!! Hope you are doing well !!! Hiring for Multinational BPO's in Gurgaon and Noida. GURGAON Sector 18 Graduate + Fresher Undergraduate + Experience Salary - 22k CTC Rotational Shifts No Cabs Available 6 days Working Sector 19 Salary Structure Fresher : 16k ctc Experience : 30k ctc Graduate / Undergraduate Fresher / Experience Rotational Shifts Both Side Cabs 5 days Working Sector 18 Salary Structure Undergraduate / Graduate Freshers : 18kctc Experience : 25k ctc 5 Days Working 1side cabs Rotational Shifts *************************************************************************************** NOIDA Sector 60 Salary Structure Experience : 25kctc Rotational Shifts Only Graduates Fresher Experience both can apply. NO Cabs 6 days Working Sector 62 Salary Structure Fresher : 16k ctc Experience : 23k ctc Day Shifts Only Graduates Fresher Experience both can apply. No Cabs 6 days Working Sector 63 Salary Structure Experience : 18kctc Day Shifts Graduates + Fresher Undergraduate + Experience NO Cabs 6 days Working Sector 127 Salary Structure Experience : 22kctc Day Shifts Graduates + Fresher Undergraduate + Experience NO Cabs 6 days Working *************************************************************************************** INTERVIEW MODE :- Walk-in Kindly go through the Job Description before applying. Do not apply if you're not well-versed in spoken and written ENGLISH . Roles and Responsibility - Resolving customer complaints brought to your attention. Managing proactively inbound and outbound calls . Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Establishing a positive rapport with all clients and customers via phone. Interacting with customers to ensure they have a desirable and shareable experience. Desired candidates Profiles - Any 12th pass-out with excellent English communication with experience can apply. Must be fluent in English. Communication and thought process has to be good. Must be comfortable working from office. Must be comfortable with rotational shifts. Must have valid documents. To get your Interview aligned connect with me directly or can drop me resume on the number given below : Anushka : 8931017165 Regards, Anushka Mishra Team Lead Shining Stars ITPL #hiring #customerservice #customer #voice #bpo #cce #communicationskills #experienced #openings #gurgaonhiring #noidahiring #work #inbound #outbound #hindispeaking #telecalling #customerservice #service #voice #delhincr #noidaopenings #bpo #customercare #noida #english #international #domestic #chat #blendedprocess #freshers #icse #isc #dayshifts

Hey Jobseekers!! Job Title: Customer Service Executive Location: Kolkata, India Salary:1.5-2.5lpa Experience:fresher or experience why join us: Engaging Conversations : Initiate and respond to customer inquiries via phone, email, or chat, ensuring clear and effective communication. Problem Solving : Address and resolve customer issues promptly, offering solutions that enhance their experience. Relationship Building : Establish trust and rapport with customers, turning interactions into long-term relationships. Feedback Loop : Gather customer feedback to contribute to continuous improvement and innovation in our services. Team Collaboration : Work closely with team members to achieve individual and collective goals, fostering a supportive work environment. What Were Looking For Communication Skills : Proficiency in English and/or Hindi, with the ability to articulate ideas clearly and confidently. Tech-Savvy : Basic computer skills and familiarity with customer service software. Problem-Solving Mindset : Ability to think critically and find solutions to customer challenges. Positive Attitude : A friendly and approachable demeanor, with a passion for helping others. Adaptability : Willingness to learn and adapt in a fast-paced environment. Eligibility Criteria Education : Undergraduate degree (any discipline). Experience : Freshers or Experience Compensation & Benefits Salary : 1,00,000 3,00,000 per annum, commensurate with experience. Incentives : Performance-based incentives to reward your contributions. Growth Opportunities : Clear career progression paths and opportunities for skill development. 6 day working and 1day off Interested candidate can apply by dropping cv or contacting Nidhi 6388237997 or Nandini (8881331031)

Hi Jobseekers, Greetings from ShiningStarsITPL! We are hiring for Noida location. Any Undergraduate/Graduate who has excellent communication in English can easily apply. Location - Noida,Sector - 62 Process - Chat Process Profile - Customer Service Executive Working - 6 days Shift - Rotational Shifts Salary - For Fresher - 18 k ctc For Experience - 23k ctc. Roles and Responsibilities Handle customer queries through chat support, email support, and non-voice processes. Provide accurate and timely resolutions to customers' issues. Maintain a high level of professionalism and courteousness in all interactions with customers. Collaborate with team members to achieve process goals and objectives. Ensure compliance with company policies, procedures, and regulatory requirements. Desired Candidate Profile 0-4 years of experience in BPO industry or related field (preferably). Graduate fresher or experienced candidate from any stream except technical background. Excellent communication skills in English language (written & spoken). Ability to work on rotational shifts including night shifts as per business needs. If you are interested can easily connect with me on mentioned number below -7355126736(Ishwari sonker). Thanks & Regards, Ishwari sonker Hr Executive ShiningstarsITPL

Hello Jobseekers, Greetings from Shining stars ITPL New Opportunities are available Job Description: Location: Kolkata( Rajarhat, Salt lake) Customer Service Executive Shifts: Rotational Salary: Up to 2.5 LPA Quarterly bonus: Up to 3000 Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to customers. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software. Escalate complex issues to senior team members when necessary. Desired Candidate Profile 0-4 years of experience in BPO/Call Centre environment (preferably). Excellent communication skills in Hindi language (written & spoken). Strong interpersonal skills for effective customer handling. Ability to work under pressure handling multiple tasks simultaneously. Ready to take your career to new heights? Apply Now! For more details contact Ishwari(7355126736),between 10am to 7pm. Thanks and Regards, Ishwari sonker 7355126736 HR Executive Shining Stars ITPL