Job description: Immediate Openings for Quality Analyst (Malayalam/Kannada) _Chennai Job Responsibilities Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve customer experience. Required to provide detailed analysis for escalations, product and process changes/launches. Coordinate for calibration sessions and adherence towards enhancing calibrated process performance. Should have been a Quality analyst for at least two years in a Telecom Process. Experience from BPO industry with Telecom customer service background. Criteria Graduation from any stream is mandatory Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background. Experience on feedback and coaching techniques, ensuring improvement of the process through Quality tools on Lean, Kaizen and Six Sigma. Shifts timings Should be ready to work in flexible shifts, Rotating Day and Night Week Off 5 days working, 2 days rotational off Interested candidates reach out to: Pavithra S - 9626261016, PavithraS19@hexaware.com

Job Description Role • Update ESG related policies & procedures • Conduct gap assessments, perform comprehensive data analysis at project, providing actionable insights and recommendations to drive continuous improvement efforts. • Review ESG Data • Prepare ESG training materials • Provides guidance and support to the internal team in implementing ESG frameworks The Role offers • An opportunity to be able to learn ESG framework • Opportunity to interact with multiple groups within the organization Essential Skills • 5-7 years of experience in ESG implementation • Knowledge on ESG framework & models assessment models (Ecovadis, TCFD, Sustanalyltics, etc.,) • Ability to communicate ideas clearly and concisely, both verbally and in writing • Self-driven and motivated individual with a collaborative mindset, capable of effectively contributing within a team environment while taking ownership of individual tasks and responsibilities. Essential Qualification • Formal training and / or certifications in ESG models / frameworks.

HI, Hexaware Technologies invites professionals like you for a Direct walk-in interview on May 10, 2025. Role: MS Full Stack Developer Contact Person: Chandrakala Experience: 7-13 years Interview Date: May 10, 2025 (Saturday) Interview Time: 9.30 AM - 4.30 PM IST Venue: Hexaware Technologies, SEZ, Plot No 19, Rajiv Gandhi Infotech Park Phase III, MIDC, Hinjewadi, Pune- 411057 Mandatory Skills: MS FSD - .Net Core 6/7/8, React, Web API, Azure PaaS (Function Apps, App Services), Micro Services, SQL Server Share this post with them and encourage them to apply! Interested candidates can send their resumes to nagireddyc@hexaware.com Regards, Chandrakala

Dear Candidate, We are looking for a MS FSD. Skills: Net Core 6/7/8, React, Web API, Azure PaaS (Function Apps, App Services, COSMOS DB), Micro Services, , SQL Server.

Should have minimum 4+ years of experience in BPO. International Voice experience is mandate. Should have been designated as a Team Lead / Assistant Manager for at least 2 years on papers. Should be able to calculate Attrition, Shrinkage, AHT. Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. Interested candidates can reach out to Pavatharanip1@hexaware.com / 7305044617 Regards, Pavatharani

Facilitate day to day Operations Checking on call distribution and/or other operational roadblocks and helping ease them for his/her team Keep a close track and drive NPS and critical call parameters like AHT and quality scores & continuously review/coach champions on the same Provide assistance to champions on product and assist champions with customer complaints, wherever necessary Brief the teams daily on changes and issues that affect customers or the team and ensure that staff has access to this information.Role & responsibilities Criteria: : Graduates from any stream or Global Equivalent degree Minimum 2-year experience as a Team Leader Minimum of 5 year of overall work experience Candidate should be fluent to speak in Kannada & Malayalam language Interested can share resume on - Bhawnas1@hexaware.com 6260351725 Bhawna Regards Bhawna

Role & responsibilities Sourcing, screening and interviewing candidates for IT profile. Understanding the job requirements and identifying the skills and qualifications needed for a specific IT position. Developing and implementing recruiting strategies to attract, source, and recruit top IT talent. Meeting with hiring managers to understand job requirements and competencies. Evaluating and identifying staffing strategies to develop diverse candidate pools. Ensuring the end-to-end lifecycle of IT recruitment, which includes sourcing, screening, and conducting interviews. send your resume at - devendrab@hexaware.com Regards, Devendra Bose

MS Dynamics365 Finance Technical Consultant Hybrid Hyderabad Software Engineer D365 Finance (X++) As a Software Engineer D365 Finance, you will be responsible for developing the technical solution for our UMAX CIS product based on D365 Finance & CRM. Your main activities will be centered around Design, develop, and maintain customizations and extensions for Dynamics 365 Finance using X++. Collaborate with functional consultants and business stakeholders to understand requirements and translate them into technical solutions. Perform code reviews, unit testing, and debugging to ensure quality and performance of the developed solutions. Implement integrations with other systems and third-party applications. Participate in agile ceremonies and contribute to continuous improvement initiatives. Provide support and maintenance for existing customizations and extensions. Document technical designs, solutions, and best practices. You are an experienced software engineer with: Bachelors or masters degree in computer science, Information Technology, or a related field. Proven experience as an X++ Developer with expertise in Dynamics 365 Finance. Strong knowledge of X++ programming language and development tools. Experience with Dynamics 365 Finance and Operations, including customization and integration. Proficiency in SQL and data management. Understanding of software development life cycle and agile methodologies. Excellent problem-solving and analytical skills. Experience with Azure DevOps as ALM tool is a plus. Experience with other Dynamics 365 applications (e.g., Customer Service,) is a plus Experience with dual write is a plus Knowledge of Power Platform (Power Apps, Power Automate) is a plus Strong communication skills (English) and ability to work effectively in a team environment.

Sharing the JD for your reference : Experience : 6-10+ yrs Primary skills set : Azure Databricks , ADF SQL , Unity CATALOG, Pyspark/Python Kindly, share the following details : Updated CV Relevant Skills Total Experience Current CTC Expected CTC Notice Period Current Location Preferred Location

Walk-in drive for Azure Databricks at Chennai (Siruseri, Campus) on 10th May [Saturday] Hexaware Technologies hiring Azure Databricks consultant with 4 to 10 years of experience Mandatory Skills: Azure Databricks, Pyspark, SQL, Azure Datafactory interested resources, pls share your details to manojkumark2@hexaware.com Total Exp: Exp in Databricks & Datafactory: Exp in Pyspark: CCTC & ECTC: NP /LWD:

Role : Sr. Business Analyst - typically includes a combination of technical expertise, leadership skills, and strategic vision. Job Responsibilities: • Requirement Gathering and Analysis: Lead the process of eliciting, analyzing, validating, and documenting business requirements from stakeholders . • Project Management: Oversee the planning, scheduling, and execution of projects related to business analysis, ensuring timely delivery and adherence to quality standards. Data Analysis: Utilize data-driven insights to identify trends, opportunities, and issues that impact business performance and decision-making. • Stakeholder Management: Act as a primary point of contact between business units and technical teams, ensuring clear communication and alignment of objectives. • Process Improvement: Identify inefficiencies in business processes and recommend improvements to enhance operational efficiency and effectiveness. • Team Leadership: Mentor and guide junior analysts, providing coaching and development opportunities to foster their growth and enhance team performance. • Documentation and Reporting: Prepare detailed reports, presentations, and documentation outlining findings, recommendations, and project status updates. • Risk Management: Assess risks associated with business requirements and proposed solutions, developing mitigation strategies as necessary.

Walk-in for Dotnetcore FSD/ Dotnet Cloud professionals on 10-May-25!! Bangalore!! Experience: 6-15years Skill: .netcore FSD/.net Cloud Job description: JD1: Dotnet Cloud .Net Core 6/7/8, React, Web API, Azure PaaS (Function Apps, App Services), Micro Services, , SQL Server JD2: Dotnet core, MongoDB Strong proficiency in C# and .NET framework. • Extensive experience with design patterns and best practices. • Proven experience in developing and maintaining microservices architecture. • Expertise in API-first development and RESTful API design. • Hands-on experience with MongoDB and other NoSQL databases. • Excellent problem-solving skills and attention to detail. • Strong communication and collaboration skills. Nice to Have: • Advanced usage of Postman, including creating API definitions and mock servers. • Basic knowledge of Microsoft Azure and cloud services. • Experience with containerization technologies such as Docker." Interested candidates please walk-in to the venue below Interview date: 10-May-25 Interview time: 9am to 2pm Venue: Hexaware Technologies, Shanthiniketan, 11th Floor, Crescent - 2 Prestige, Whitefield Main Rd, Mahadevapura, Bengaluru, Karnataka 560048 Contact person: Prethiba T For more information, log on to www.hexaware.com Thanks & Regards Prethiba

Experience : 11+ yrs - 14yrs Work location : Pune/Bangalore/Chennai Work Mode : Hybrid Notice Period : Imm - 45 days Core Skills: 1 . Strong proficiency in Python or another programming language commonly used in data engineering, such as Java. 2. Excellent SQL skills with ability to work with data across different SQL databases including Postgres, SQL Server etc. NoSQL databases is a plus 3. Knowledge of elastic Search/log stash implementation skills very desirable 4. Experience in building and optimizing ETL/ELT processes, data pipelines, and workflows, using tools like Apache Nifi, or Apache Kafka. 5. Familiarity with data modeling, data warehousing concepts, and data governance best practices. 6. Strong problem-solving and troubleshooting skills, with the ability to identify and resolve data quality and performance issues. 7. Experience with version control systems, such as Git, and knowledge of CI/CD practices in a data engineering context. 8. Knowledge of data security and privacy principles, as well as experience implementing data access controls and managing sensitive data. 9. Understanding of distributed computing principles and experience with distributed data processing frameworks like Apache Spark or Hadoop. 10. Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes. 11. Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams and translate business requirements into technical solutions. 12. Mentoring more junior resources to keep our projects on track.

Open & Direct Walk-in Drive event | Hexaware technologies, Data Scientist AI/ML with GEN AI in Chennai, Tamilnadu on 10th May [Saturday] 2025 NLP, Python, ML, GEN AI, Deep Learning, Chat GPT Dear Candidate, I hope this email finds you well. We are thrilled to announce an exciting opportunity for talented professionals like yourself to join our team as a Data Scientist AI/ML with GEN AI. We are hosting an Open Walk-in Drive in Chennai, Tamilnadu on 10th May [Saturday] 2025 , and we believe your skills in Data Scientist AI/ML with GEN AI align perfectly with what we are seeking. Details of the Walk-in Drive: Date: Chennai, Tamilnadu on 10th May [Saturday] 2025 Experience: 9 years to 12 years Time: 9.30 AM to 4PM Point of Contact: Aishwarya G / AISHWARYAG5@hexaware.com Venue: HEXAWARE TECHNOLOGIES H-5, Sipcot It Park, Post, Navalur, Siruseri, Tamil Nadu 603103 Work Location: Open (Bangalore/ Pune/ Mumbai/ Dehradun/ Chennai/ Coimbatore) Key Skills and Experience: Deep Learning Frameworks: Familiarity with frameworks like TensorFlow, PyTorch, or Keras. Custom Model Training: Ability to fine-tune and train models on specific datasets, understand overfitting, and apply regularization techniques. Integration Skills: Proficiency in integrating AI functionalities into applications, web services, or mobile apps. Optimization: Knowledge of optimizing model performance and reducing latency for real-time applications. Version Control and Collaboration Tools: Proficiency with tools like Git, which are essential for collaborative development. What to Bring: Updated resume Photo ID, Passport size photo Mention "Aishwarya G" at the top of your resume. How to Register: To express your interest and confirm your participation, please reply to this email with your updated resume attached. Walk-ins are also welcome on the day of the event. This is an excellent opportunity to showcase your skills, network with industry professionals, and explore the exciting possibilities that await you at Hexaware Technologies. If you have any questions or require further information, please feel free to reach out to me at AISHWARYAG5@hexaware.com We look forward to meeting you and exploring the potential of having you as a valuable member of our team.

Open & Direct Walk-in Drive event | Hexaware technologies, Data Scientist AI/ML with GEN AI in Chennai, Tamilnadu on 10th May [Saturday] 2025 NLP, Python, ML, GEN AI, Deep Learning, Chat GPT Dear Candidate, I hope this email finds you well. We are thrilled to announce an exciting opportunity for talented professionals like yourself to join our team as a Data Scientist AI/ML with GEN AI. We are hosting an Open Walk-in Drive in Chennai, Tamilnadu on 10th May [Saturday] 2025 , and we believe your skills in Data Scientist AI/ML with GEN AI align perfectly with what we are seeking. Details of the Walk-in Drive: Date: Chennai, Tamilnadu on 10th May [Saturday] 2025 Experience: 9 years to 12 years Time: 9.30 AM to 4PM Point of Contact: Aishwarya G / AISHWARYAG5@hexaware.com Venue: HEXAWARE TECHNOLOGIES H-5, Sipcot It Park, Post, Navalur, Siruseri, Tamil Nadu 603103 Work Location: Open (Bangalore/ Pune/ Mumbai/ Dehradun/ Chennai/ Coimbatore) Key Skills and Experience: GenAI & Data Science; Digital Architecture & Enablement; Emerging Tech & Innovation Evangelist Principles and workings of generative models. Knowledge of saving and loading AI models, such as using formats like ONNX or native formats of deep learning frameworks. Cloud platforms like AWS, GCP, or Azure, especially services related to AI and ML. Containerization tools like Docker to package the application and its dependencies. GPUs, TPUs, or other accelerators, and how to leverage them for AI inference. Techniques like model quantization, pruning, and distillation to improve inference speed and reduce memory footprint. Distribute incoming application traffic across multiple instances to ensure optimal resource utilization. Set up monitoring tools to track the health, uptime, and performance of the deployed application. Secure deployment of applications, including encryption, authentication, and authorization mechanisms. Data protection principles, especially when handling user data or other sensitive information. Proficiency with tools like Git. CI/CD pipelines and tools like Jenkins, Travis CI, or GitHub Actions. Networking principles to ensure the application is accessible and communicates effectively with other services or databases. Integrating databases to store or retrieve data, especially if the AI application requires real-time data access. What to Bring: Updated resume Photo ID, Passport size photo Mention "Aishwarya G" at the top of your resume. How to Register: To express your interest and confirm your participation, please reply to this email with your updated resume attached. Walk-ins are also welcome on the day of the event. This is an excellent opportunity to showcase your skills, network with industry professionals, and explore the exciting possibilities that await you at Hexaware Technologies. If you have any questions or require further information, please feel free to reach out to me at AISHWARYAG5@hexaware.com We look forward to meeting you and exploring the potential of having you as a valuable member of our team.

Walk-in for Dotnetcore / Dotnet Cloud professionals on 10-May-25!! Pune!! Experience: 6-15years Skill: .netcore FSD/.net Cloud Job description: JD1: Dotnet Cloud .Net Core 6/7/8, React, Web API, Azure PaaS (Function Apps, App Services), Micro Services, , SQL Server JD2: Dotnet core, MongoDB Strong proficiency in C# and .NET framework. • Extensive experience with design patterns and best practices. • Proven experience in developing and maintaining microservices architecture. • Expertise in API-first development and RESTful API design. • Hands-on experience with MongoDB and other NoSQL databases. • Excellent problem-solving skills and attention to detail. • Strong communication and collaboration skills. Nice to Have: • Advanced usage of Postman, including creating API definitions and mock servers. • Basic knowledge of Microsoft Azure and cloud services. • Experience with containerization technologies such as Docker." Interested candidates please walk-in to the venue below Interview date: 10-May-25 Interview time: 9am to 2pm Venue: Hexaware Technologies, SEZ,Plot No 19,Rajiv Gandhi Infotech Park Phase III,MIDC,Hinjewadi,Pune- 411057. Contact person: Prethiba T For more information, log on to www.hexaware.com Thanks & Regards Prethiba

Open & Direct Walk-in Drive event | Hexaware technologies - Azure Data Engineer/Architect in Chennai, Tamilnadu on 10th May [Saturday] 2025 - Azure Databricks/ Data factory/ SQL & Pyspark Dear Candidate, I hope this email finds you well. We are thrilled to announce an exciting opportunity for talented professionals like yourself to join our team as an Azure Data Engineer. We are hosting an Open Walk-in Drive in Chennai, Tamilnadu on 10th May [Saturday] 2025, and we believe your skills in Databricks, Data Factory, SQL, and Pyspark align perfectly with what we are seeking. Details of the Walk-in Drive: Date: 10th May [Saturday] 2025 Experience: 5 years to 12 years Time: 9.00 AM to 5 PM Venue: HEXAWARE TECHNOLOGIES H-5, Sipcot It Park, Post, Navalur, Siruseri, Tamil Nadu 603103 Point of Contact: Azhagu Kumaran Mohan/+91-9789518386 Key Skills and Experience: As an Azure Data Engineer, we are looking for candidates who possess expertise in the following: Databricks Data Factory SQL Pyspark/Spark Roles and Responsibilities: As a part of our dynamic team, you will be responsible for: Designing, implementing, and maintaining data pipelines Collaborating with cross-functional teams to understand data requirements. Optimizing and troubleshooting data processes Leveraging Azure data services to build scalable solutions. What to Bring: Updated resume Photo ID, Passport size photo How to Register: To express your interest and confirm your participation, please reply to this email with your updated resume attached. Walk-ins are also welcome on the day of the event. This is an excellent opportunity to showcase your skills, network with industry professionals, and explore the exciting possibilities that await you at Hexaware Technologies. If you have any questions or require further information, please feel free to reach out to me at AzhaguK@hexaware.com - +91-9789518386 We look forward to meeting you and exploring the potential of having you as a valuable member of our team. ********* less than 4 years of total experience will not be Screen selected to attend the interview***********

Job description Designation: Executive & Senior Executive. Role: International Voice process - English Language. Languages Known: English Qualification: Graduate not mandatory. Notice period: Immediate Joiners. Interview Venue: HEXAWARE TECHNOLOGIES/BPS; Chennai one SEZ IT PARK - GATE 2; IG-3, 3rd Floor, Phase 2, Pallavaram 200 Feet Ring Road, MCN Nagar Ext, MCN Nagar Extension, Thoraipakkam, Chennai -Tamil Nadu 600097. Desired Candidate Profile: Min 6 months of BPO Experience with proper documents is mandatory. Freshers are also can welcome. Good communication in English is acceptable (should be good Grammar, sentence construction and pronunciation). Candidate should speak in English Fluently. Preferred Immediate joiners. Should be comfortable working 5 days Mon to Friday. Fixed Saturday and Sunday Week off. Interested candidates Please share your resume through WhatsApp. HR Name: Ramya R Contact No: 9042336355 Kindly Mention "Ramya R" in top of your resume.

Open & Direct Walk-in Drive event | Hexaware technologies MS BI Developer/Lead/Architect in Chennai, Tamilnadu on 10th May [Saturday] 2025 – SSIS/SSRS/SSAS/SQL/DWH Dear Candidate, I hope this email finds you well. We are thrilled to announce an exciting opportunity for talented professionals like yourself to join our team as a MSBI Developer/Lead . We are hosting an Open Walk-in Drive in Chennai, Tamilnadu on 10th May [Saturday] 2025 , and we believe your skills in MS BI – SSIS/SSRS/SSAS & DWH align perfectly with what we are seeking. Details of the Walk-in Drive: Date: Chennai, Tamilnadu on 10th May [Saturday] 2025 Experience – 4 years to 12 years Time: 9.00 AM to 4 PM Venue: HEXAWARE TECHNOLOGIES H-5, Sipcot It Park, Post, Navalur, Siruseri, Tamil Nadu 603103 Point of Contact: Azhagu Kumaran Mohan/+91-9789518386 Key Skills and Experience: Responsible for designing and implementing BI solutions using Microsoft technologies. Key Responsibilities: Develop ETL processes with SSIS Create reports and dashboards using SSAS, SSRS and Power BI Collaborate with stakeholders to gather requirements Optimize BI solutions for performance Qualifications: Experience with MS BI tools (SSIS, SSRS, Power BI) Strong SQL and data modeling skills Bachelor's degree in a related field Preferred Skills: Knowledge of data warehousing Familiarity with programming languages like Python or R What to Bring: Updated resume Photo ID, Passport size photo How to Register: To express your interest and confirm your participation, please reply to this email with your updated resume attached. Walk-ins are also welcome on the day of the event. This is an excellent opportunity to showcase your skills, network with industry professionals, and explore the exciting possibilities that await you at Hexaware Technologies. If you have any questions or require further information, please feel free to reach out to me at AzhaguK@hexaware.com - +91-9789518386 We look forward to meeting you and exploring the potential of having you as a valuable member of our team.

Role & responsibilities The identified resource would be part of the Transition team, which is primarily responsible migration of business processes, for New and Existing Clients, to a Hexaware delivery location Responsible for end to end management of transition projects comprising of 100-200 FTEs from the inception phase till the project reaches stability post Go Live. He / She will also be responsible for identifying key risks in the project and collaboratively design mitigation plans for the same Will be required to understand the current client business processes, create workflows and process maps for identifying the scope and designing of To-Be Solution. Will be required to build and manage High Level and Detailed project plans including IT, Infrastructure, and applications deployment to manage interdependencies and meet project scope requirements Will be responsible in identifying process improvements and developing performance ramp up goals, thereby achieving customer delight and a seamless process migration as a whole. Track delivery of Project Deliverables as per timelines agreed in the Transition Project plan Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequency Preferred candidate profile Should have minimum 5-8 Years of experience with at least 3+ years of experience in BPO transitions Experience to include operations and transitions (multiple domains) Experience of project delivery in all aspects of the Transition Lifecycle Management Experience in Contract Management Project management skills Worked on RFP/RFI and supported solutions Interested candidates can share your resume at Monish - monishd@hexaware.com