eCommerce Manager

Job Description

Job Description: About Pattern Pattern is the #1 Amazon seller globally and a leading ecommerce accelerator, helping brands like Converse, Evo, Thorne and KONG grow profitably across global marketplaces and their own D2C sites. We combine proprietary technology, fulfilment capabilities, and ecommerce expertise to help brands succeed in digital channels. The Opportunity As we scale our Amazon offering across Australia and beyond, we're looking for a detail-oriented Ecommerce Manager to support our Australian Ecommerce Managers and Associate Director from India. In this role, you’ll work closely with our onshore team to coordinate and execute essential marketplace activities across a portfolio of brands — ensuring we deliver to the high standards our clients expect. This is a fast-paced, hands-on role focused on project management, execution, and cross-functional collaboration. Key Responsibilities Manage and update product listings in Amazon Seller/Vendor Central, including uploading SKUs, checking ASIN status, and resolving listing or variation issues. Coordinate and track execution of tasks across internal specialist teams (Content, Advertising, SEO, Creative, Operations), including briefing work, monitoring progress, chasing deliverables, and checking when updates go live. Support the creation and maintenance of A+ content and brand storefronts by briefing in updates, QA’ing content, and ensuring alignment with brand guidelines. Prepare and maintain weekly trackers, reporting templates, and performance presentations for the onshore team. Pull and analyse performance data from Amazon dashboards and internal tools to flag risks, opportunities and drive continuous improvement. Monitor inventory levels, support replenishment tasks, and flag potential stock risks to ensure continuity of sales. Support new product launches and promotional plans by tracking readiness tasks across content, operations, and advertising. Execute administrative tasks such as PO uploads, shipment checks, invoice tracking, and product catalogue updates. Collaborate with global teams via internal tools (e.g. Asana, Slack, Google Drive) to manage workflows, share updates, and meet deadlines across multiple brands. Lead multiple projects simultaneously, using strong project management skills to deliver work on time and to a high standard. Prioritise effectively across brands and tasks, focusing on activities with the greatest commercial impact. Solve problems proactively – whether operational, strategic or technical – using initiative, resourcefulness and collaboration. Continuously improve how we work, identifying ways to streamline, automate and scale account management processes. Manage a small team of Ecommerce Assistants in India — delegating tasks, monitoring quality, and ensuring timely delivery of work across multiple brands. What will I need to thrive in this role? 2–3 years’ experience in ecommerce, digital marketing, or Amazon-related roles. Familiarity with Amazon Seller Central or Vendor Central (preferred). Proficient in Google Sheets/Excel, including pivot tables, lookups, and formulas. Highly organised with strong attention to detail — able to spot and resolve errors before they go live. Skilled at managing multiple tasks and priorities across brands and deadlines. Strong written English and clear, professional communication skills. Comfortable collaborating across time zones with international teams. Experience using project management tools like Asana is a plus. Curious, proactive, and eager to grow in the Amazon and ecommerce space. Experience managing or mentoring junior team members, with the ability to delegate, review work, and ensure quality execution within a distributed team environment. Why Join Pattern? Join a fast-growing global team working with some of the world’s most recognisable brands. Gain hands-on experience in Amazon marketplace operations at scale. Work with supportive leaders who value initiative, growth, and collaboration. Build a global ecommerce career. We are looking for individuals who are: Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes. Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Team of Doers- Someone who is a part of team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. What is the hiring process? An initial phone interview with Pattern’s talent acquisition team A video interview with a hiring manager A interview with the MENA General Manager and hiring manager A video interview with a presentation Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.