Compliance Officer

Job Title: Compliance Officer

Location: Gurgaon, IN

Shift timings :- UK Shift 12:30PM -9:30 PM

About ICG Medical:

ICG Medical is a leading global healthcare recruiter with a focus on nurses (all specialities), midwives and home care/healthcare workers. Our company vision is to improve patient care. The DNA make up of our business stems from our core values: Open, Family and Passion. The business is made up of three recognised healthcare recruitment brands: Greenstaff Medical, Clinical24 and Cromwell Medical. Each deliver tailored solutions for our candidates and clients from our offices in the UK, Ireland, India, South Africa, China, Philippines, Australia, Canada and the USA with more office openings on the horizon.

Job Summary:

The Compliance Officer will be responsible for completing activities in relation to candidate compliance such as internal / external communications, completing any 3rd party requirements and receiving/uploading documentation to the company CRM and escalating any issues to the Senior Compliance Officer.

The Compliance Officer ensures that candidates are compliant with all rules, regulations and additional contractual obligations to meet the requirements when placed with our clients.

Responsibilities:

Ensuring All Candidates Are Eligible to Carry Out Their Duties

• Verifying that candidates meet all professional registration requirements and are legally eligible to perform their roles.

Assisting the Senior Compliance Officer

• Supporting the Senior Compliance Officer with day-to-day compliance tasks and contributing to the development and implementation of compliance strategies.

Delivery of Compliance Services

• Providing timely and effective compliance services to ensure adherence to regulatory requirements and company policies.

Maintaining the Company CRM System

• Managing and updating the company’s CRM system to ensure accurate and up-to-date information on candidates and clients.

Medical Professional Indemnity Cover

• Ensuring that all necessary medical professional indemnity cover is in place for candidates, in accordance with applicable regulations.

Assisting Candidates with Background Checks, Fitness to Work Applications, and Mandatory Training

• Helping candidates with their Background checks, fitness to work documentation, and mandatory training requirements to ensure compliance with company standards.

Maintaining Databases in Good Order and Time

• Keeping all relevant databases organized and updated promptly to support efficient operations and compliance.

Keeping Accurate Records of Communications

• Documenting all interactions, including notes and telephone contacts with candidates, external organizations, and recruiters, within the company CRM system.

Making Sure Agreed Timeframes Are Adhered To

• Ensuring that all compliance-related tasks and processes are completed within established deadlines.

Other Tasks as Assigned

• Performing additional duties as required to support the overall success of the business and contribute to its objectives, e.g.: requesting referrals on compliance calls.

Communication with Brand Sales Team

• Coordinating and communicating with the Brand Sales team to ensure alignment on compliance-related matters and support business operations.

Ensuring Reports Are Presented Within Agreed Schedules

• Preparing and submitting reports on compliance activities and outcomes in accordance with agreed timelines.

Escalation of Issues in Good Time

• Identifying and escalating compliance issues promptly to the appropriate personnel to ensure timely resolution.

Qualifications:

Minimum 1-year experience within the healthcare recruitment market, specifically within compliance

• Demonstrated experience in the healthcare recruitment industry with a focus on compliance-related functions, ensuring familiarity with industry standards and regulatory requirements

Experience of using CRM and ATS Systems

• Proficient in using CRM systems such as VDQ, Eclipse, and Now We Comply, enabling effective management of candidate and client data and compliance tracking.

Excellent English Proficiency

• Strong command of the English language, with exceptional skills in spoken and written communication and comprehension to facilitate clear and effective interactions.

Strong MS Office, Adobe ability

• Competent in using MS Office suite and Adobe software to create, edit, and manage documents, reports, and presentations efficiently.

Strong problem-solving ability

• Adept at identifying issues and developing practical solutions to overcome compliance challenges and improve processes.

Teamwork

• Capable of collaborating effectively with colleagues and teams to achieve shared objectives and contribute to a positive team dynamic.

Have initiative and be self-motivated

• Responsive to guidance and instructions while also demonstrating the ability to take initiative and work independently to drive results.

Reporting and Time management

• Skilled in managing your own workload and organizing tasks and reports systematically to ensure efficiency and productivity.

Work well under pressure

• Resilient and able to maintain performance and composure when facing tight deadlines or challenging situations.

Deadline driven

• Consistent in meeting deadlines and managing time effectively to ensure timely completion of tasks and projects.

Enthusiastic and dependable

• Demonstrates a positive attitude towards work with reliability and a strong commitment to meeting responsibilities and achieving goals.

Focused and Goal-oriented

• Maintains a clear focus on objectives and goals, driving efforts towards achieving targets and contributing to the success of the organization.

Attention to detail

• Pay close attention to detail, ensuring accuracy and thoroughness in all tasks and compliance-related activities.

We offer a competitive salary package, along with opportunities for professional growth and development within our dynamic organization.