Customer Support Specialist

1 - 6 years

4 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring: US Semi Voice Process Customer Support (International BPO)

Location: Pune (Work from Office)
CTC: Up to 4.92 LPAShift: US Rotational Shifts (247)Perks: 2-way cab facility provided & Loyalty Bonus of 20kWorking Days: 5 days working | 2 days rotational offNotice Period: Immediate Joiners Only

About the Role

We are hiring Customer Support Executives (International Voice) for a leading US Telecom process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US telecom provider.

Eligibility:

Experience: Minimum 6 months in International Voice Process (B2C / B2B)
Qualification: Graduate / UndergraduateOther: Must have prior experience in an International BPO (voice support)

Key Skills:

  • Customer Handling / Customer Support
  • Inbound Calls Management
  • CSAT (Customer Satisfaction)
  • AHT (Average Handling Time)
  • BPO Metrics (Quality, FCR, SLA adherence)

How to Apply?

Contact: Insha- 8081006422

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