As a Automation Test Engineer at SmartQ, your primary role will be to streamline the testing process, increase test coverage, and identify and report defects in an efficient manner. In addition, your role will revolve around develop a test plan that outlines the scope, approach, resources, and schedule for automated testing, choose appropriate automation testing tools and frameworks based on the nature of the application and project requirements, write and maintain automated test scripts using programming languages such as Java, Python, and others. Analyze requirements, functional specifications and create detailed level test cases Collaborate with QA Lead to implement effective strategies and test plans Ability to identify a set of test cases that will be a good fit for automation and scope out automation coverage for a particular project. Be ready to move test cases from manual to automation with pride. Contribute to the design and architecture of high-quality, complex systems and software environments focusing on mobile development, automation, and quality aspects Execute test cases scripts scenarios on schedule (Functional, Systems Integration, and Regression Testing), and open defects as needed Develop build test automation strategy and focus specifically on maximizing reusability for regression Design, build and execute automated tests. Identify regression testing needs and create and maintain an Automated Regression Suite Maintain automated scripts utilizing the existing framework, adhering to coding standards Create a weekly plan and weekly reports. Follow the Scrum process, participate in Scrum ceremonies and follow the incremental delivery model

At SmartQ , we are looking for a Security IT Support Intern to assist in security awareness training, SharePoint and Confluence management, Identity and Access Management (IAM), and IT support tasks. This internship is a fantastic opportunity for students or recent graduates to gain hands-on experience in security operations and IT support, contributing to the organization s security posture while supporting daily IT operations. Key Responsibilities: Security Responsibilities: Assist in planning, executing, and tracking security awareness training programs. Manage and update security-related content on SharePoint and Confluence. Support IAM processes, including user provisioning, deprovisioning, and access reviews. IT Support Responsibilities: Provide first-level IT support for hardware, software, and account-related issues. Assist in troubleshooting and resolving technical problems for employees. Support documentation and maintenance of IT assets and system access requests. Required Qualifications: Currently pursuing or recently completed a degree in Cybersecurity, IT, Computer Science, or a related field. Basic understanding of information security concepts and best practices. Familiarity with SharePoint, Confluence, or similar collaboration tools. Interest in IAM principles and IT support processes. Strong problem-solving and communication skills. Ability to work independently and collaborate effectively within teams. Knowledge of security awareness training programs. Experience with IT troubleshooting and technical support. Familiarity with IT asset management and user access management tools. Benefits of working at SmartQ: SmartQ is an innovative and dynamic company that values its employees and strives to create a positive and fulfilling work environment. Here are some key benefits that make SmartQ an excellent choice for prospective employees: Innovative Work Culture: SmartQ fosters an innovative and collaborative work culture, encouraging employees to think outside the box and contribute creative solutions to challenges. Career Growth and Development: SmartQ is committed to the professional development of its employees. The company offers ongoing training programs, mentorship opportunities, and a clear career path to help employees achieve their professional goals. Work-Life Balance: SmartQ understands the importance of work-life balance and strives to create a supportive environment that allows employees to excel in their careers without sacrificing their personal lives. Competitive Compensation and Benefits: SmartQ offers competitive salaries and a comprehensive benefits package, including health insurance, retirement plans, and other perks to ensure the well-being and financial security of its employees. Diverse and Inclusive Environment: SmartQ values diversity and inclusion. The company is committed to creating a workplace that celebrates differences and provides equal opportunities for all employees. Flexibility: SmartQ recognizes the changing nature of work and supports flexible work arrangements, including remote work options, to accommodate the diverse needs and preferences of its employees. Team Collaboration: SmartQ believes in the power of teamwork. Employees collaborate across departments, fostering a sense of camaraderie and shared achievement. Social Responsibility: SmartQ is dedicated to corporate social responsibility and encourages employees to participate in community service initiatives and environmental sustainability programs. Fun and Engaging Work Environment: SmartQ believes that a positive and fun work environment enhances productivity and job satisfaction. The company organizes team-building activities, social events, and other initiatives to promote a sense of camaraderie among employees. Message from CEO: Weve come to realize that were not merely in the B2B food service industry; were in the business of Capturing Hearts. We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, lets play our part in making this world a more beautiful place

We are seeking a talented and passionate Flutter Developer to join our dynamic team. As a Flutter Developer, you will be responsible for designing and developing high-performance, scalable, and innovative mobile applications for both Android and iOS platforms. You will collaborate closely with our design and product teams to deliver exceptional user experiences. Develop and maintain mobile applications using the Flutter framework. Collaborate with cross-functional teams to define, design, and ship new features. Write clean, maintainable, and efficient code while adhering to best practices and coding standards. Troubleshoot, debug, and optimize application performance to deliver a smooth user experience. Work with API and backend teams to integrate APIs and third-party services into the application. Participate in code reviews to ensure code quality and knowledge sharing within the team. Continuously improve the development processes and contribute to the overall improvement of the teams efficiency. Provide technical leadership to the Flutter development team, guiding architecture and implementation decisions. Mentor junior and mid-level developers through code reviews, pair programming, and regular feedback. Drive continuous improvement in the team s development processes, tools, and methodologies. Must-Have: Strong expertise in Flutter and Dart for building cross-platform mobile applications. Proficiency in designing and building clean, efficient, and scalable user interfaces. Experience with state management solutions like Provider, Bloc, or Riverpod. Knowledge of backend integration (REST APIs, etc.) and connecting apps to cloud services. Expertise in unit testing, widget testing , and maintaining high code coverage . Experience with performance optimization techniques to ensure smooth app experiences. Familiarity with CI/CD pipelines for mobile apps (e.g., using tools like Codemagic or GitHub Actions). Proficiency in integrating third-party SDKs and packages within Flutter apps. Experience collaborating with product and design teams to build intuitive user interfaces. 6+ years experience as a mobile developer , including 3+ years with Flutter. Good-to-Have: Experience with NoSQL databases and how they integrate into mobile applications. Experience with Google Cloud Platform for managing mobile-specific cloud solutions. Knowledge of AI/ML integrations for enhancing app functionalities. Familiarity with prompt engineering to enhance productivity within app development. Prior experience working with global or regional teams in a remote or distributed environment. Experience with agile methodologies and working within cross-functional teams . Understanding of Cloud platforms such as GCP, AWS, or Azure, particularly related to mobile backend services. Qualifications: Bachelor s degree in computer science, Engineering, or a related field (or equivalent experience). Proven experience in developing mobile applications using Flutter, with a strong portfolio of completed projects. Proficiency in Dart programming language and a good understanding of Flutters architecture. Experience working with RESTful APIs and integrating third-party libraries and services. Solid understanding of mobile UI/UX design principles and ability to implement pixel-perfect designs. Strong problem-solving skills and the ability to troubleshoot and optimize code for performance. Familiarity with version control systems, particularly Git. Excellent communication skills, both written and verbal. Ability to work collaboratively in a fast-paced team environment. Strong attention to detail and a commitment to producing high-quality work. Onboarding Timeline: First Month: You will undergo training on our infrastructure and core solutions, gaining a deep understanding of the major Flutter modules we work with. During this time, you will become familiar with our development processes and be part of an agile team, picking up and completing user stories to understand end-to-end development cycles. First 3 Months: You will begin working with the Lead to design & develop flutter components and bring in your expertise on innovative solutions while keeping scalability and frontend optimization at the forefront of your design. First 6 Months: By this point, you will be deeply involved in engineering discussions, crafting scalable and strategic solutions. Your focus will be on ensuring our Flutter architecture is capable of supporting expansion in any region. Message from CEO: .

Are you motivated and enthusiastic about handling Human Resource (HR) solutionsIf your answer is a resounding yes, then we are hunting for you. As a Talent Acquisition Intern, you will have the opportunity to gain valuable hands-on experience in end-to-end recruitment process while working closely with our TA team. This internship will provide you with a solid foundation in recruitment process and allow you to develop essential skills for a successful career in the field. This position offers a unique opportunity to gain hands-on experience in a fast-paced startup environment. Do you possess the passion and desire to learn and wish to make an impact in the world of food and technologyJoin us now! Key Responsibilities: Help create and post job advertisements on various platforms. Identifying potential candidates through job portals, social media, LinkedIn, and other sourcing channels. Help maintain and update candidate pipelines by screening resumes and job applications. Conduct initial outreach to prospective candidates and schedule interviews. Maintain and update candidate data in the company s ATS. Track recruitment metrics and assist in producing reports related to hiring progress. Schedule and coordinate the interviews. Ensure candidates have the necessary information (e.g. location, or virtual meeting links). Communicate with candidates to confirm interview times and provide any necessary instructions. Communicate with candidates about the status of their applications and interview results. Build relationships with potential candidates, even if they are not immediately selected, for future opportunities. Qualifications: Bachelors or masters degree in human resources, Business Administration, or a related field Strong interest in a career in Human Resources Excellent written and verbal communication skills Ability to maintain confidentiality and handle sensitive information with professionalism Strong organizational skills and attention to detail. Proficient in MS Office Suite (Word, Excel, PowerPoint) Ability to work independently and collaboratively in a team environment. Flexible and adaptable with the ability to multitask and prioritize assignments. Message from CEO: .

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clientsIf your answer is a resounding yes, then we are hunting for you, As a Senior Operations Executive at SmartQ, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management, About SmartQ We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem At the core we strive to understand our clients' requirements through the display of empathy and provide solutions with an analytical mind that are both scalable and sustainable, In less than a decade we have made significant strides, streamlining cafeteria operations across the globe across multiple industries through our cutting-edge technology Armed with a global presence across 17+ countries, we believe in the principle of serving our clients and the ultimate users wholeheartedly We are relentless at solving the key insight of how do we make people feel the best every day! On the macro, we are built on 4 key pillars-great people, great food, great experience, and greater good These pillars keep us firmly grounded to our work culture that resonates with humility and hard work, which shows in the projection of our growth trajectory, To know more about the 5 key pillars that surround our culture check out our LinkedIn Lifepage

Are you passionate about the successful deployment and integration of software, systems, or technology solutions within an organization? If your response is a resounding yes, then we are hunting for you. As an Implementation Engineer at SmartQ, your primary goal will lie in turning a theoretical system design into a practical and functional reality. In addition, you will play a critical role in the successful adoption of new technologies or systems, ensuring the result aligns with the needs and expectations of the organization. Effective communication, problem-solving skills, and technical expertise will keep you a cut above the rest in this role. If you are a dynamic, results-oriented engineer with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to make a significant difference in the world of food and technology? Join us now! Implement and help clients implement SmartQ platform products remotely for the client Train the users on the usage of the technology & Help in creating user manuals Interact with customers and clients on a daily/weekly basis via email or calls or chat regarding various queries. Manage Customer expectations on the deliverables. Coordinating and working with the client on multiple levels - decision-makers, site managers and ground-level operation staff. Understanding the issues faced by customers across different solution platforms is provided. Answer inquiries, resolve complaints and provide information regarding solutions provided by SmartQ in that location. Maintains ownership of customer issues until problem resolution. May be responsible for pre-sales and post-sales service to customers. Knowledge of products, customers, services, policies, and procedures. Ensure all customers queries are investigated and resolved, escalating issues if appropriate, to the responsible personnel. Documentation for reporting and client communications. App configurations, menu detailing and verifications, ensuring user experience at the best. Qualifications: Excellent communication skills (both written and verbal) in English Strong knowledge in JSON & Expertise in Troubleshooting & Configuration Stakeholder Management & multitasking abilities A high degree of focus along with time management and planning 2+ Years of experience in the relevant field Good with interpersonal skills, decision making, follow the processes, work with collaboration, leadership, etc. Message from CEO: .

your primary role will revolve around creating reusable UI components, making it easier to manage and update complex user interfaces. In addition, your role will also revolve around building UI interfaces, implement state management in React applications to control the dynamic behavior of components, execute and manage component lifecycle, implement routing, create responsive design, and much more. If you are a dynamic, results-oriented engineer with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to make an impact in the world of food and technologyJoin us now Key roles and responsibilities: Developing new user-facing features using React.js Developing complete applications like dashboards or mini products/modules. Building reusable components and front-end libraries for future use Translating designs and wireframes into high-quality code Optimizing components for maximum performance across a vast array of web-capable devices and browsers Ensure the technical feasibility of UI/UX designs Assure that all user input is validated before submitting to back end. Collaborate with other team members and stakeholders

As a Relationship Manager at SmartQ, your primary goal will be to lead and oversee a frontline Partner team of food service associates. In addition, the candidate must coordinate various tasks related to food production planning, engineering, and front-of-house services. Also, ensure all activities comply with Health & Safety and Food Safety regulations. Exercise general responsibilities to facilitate the efficient organization of the contract, aligning with contractual terms and conditions. Additionally, focus on enhancing the overall customer experience through effective management and service delivery. Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now! Promote a positive work culture and ensure punctual delivery of high-quality service. Resolve issues and promptly report incidents, accidents, and near misses to the reporting manager. Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees. Collaborate effectively within a team and demonstrate initiative when working independently. Uphold honesty and integrity, fostering a family-oriented culture. Possess excellent communication skills to engage with a diverse range of people, both within your work area and among various stakeholders. Adhere to legislation and follow all rules and regulations outlined in the client handbook, ensuring service deliverables, hygiene, health, and safety standards are met. Embrace a team-player mentality with a can-do attitude. Take pride in personal appearance and hygiene standards. Display self-motivation, responsibly using personal initiative. Maintain a positive attitude under pressure, demonstrating resilience and adaptability. Manage vendor rotations and plan the operations for the assigned clients. Qualifications: Demonstrated experience in the food industry, with a solid understanding of operations and customer service. Proactive and self-motivated, with a strong work ethic, integrity, and the ability to make independent decisions. Resilient under pressure, capable of meeting deadlines and handling challenges effectively. Adaptable and team-oriented, willing to take on diverse responsibilities to support business objectives. Exceptional communication skills, both written and verbal, to interact with stakeholders at all levels. Strong interpersonal abilities, fostering collaboration and teamwork. Expertise in food service, technology, and people management, ensuring smooth operations. Results-driven with a sense of accountability, focused on achieving business goals. Proven leadership experience, successfully managing teams in dynamic environments. Knowledge of HSEQ standards, with a Basic Food Hygiene certification. Financial acumen and proficiency in relevant applications, ensuring operational efficiency. Agile and adaptable, thriving in fast-paced and evolving work environments. Minimum 3 years of industry experience, with a Graduate/Diploma in Hotel Management. Availability for a 6-day workweek, with a willingness to travel within city limits as needed. : .

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clients? If your answer is a resounding yes, then we are hunting for you. Are you passionate about maintaining top-tier health, safety, environment, and quality standards? Join SmartQ as an HSEQ Executive, where youll ensure compliance, implement safety protocols, and drive sustainability. Your expertise in risk assessment and policy enforcement will create a safer, high-quality work environment. We seek a detail-oriented professional with strong regulatory knowledge and a proactive problem-solving mindset. If youre ready to make an impact in food safety and workplace well-being, join us now! Key responsibilities Develop and update HSEQ training materials while maintaining a Training Calendar for site staff. Implement the HSEQ framework and ensure compliance with SmartQ standards at all operating sites. Conduct HSEQ audits, review site performance, and create action plans for improvement. Prepare snag reports for partner base kitchens and cafeteria counters in coordination with site operations. Liaise with client representatives to address HSEQ-related queries and ensure compliance. Evaluate site staff performance against SmartQ HSE standards and provide guidance for improvement. Manage HSEQ and FOSTAC certifications, including audits and recertifications at operating sites. Meet clients for HSE discussions, introduce innovations, and implement upgrades in HSEQ functions. Conduct regular employee and client feedback sessions to improve HSE norms at cafeterias. Audit sites, resolve safety issues, and report incidents, accidents, and near misses. Prepare Root Cause Analysis (RCA) and Corrective & Preventive Action (CAPA) for HSEQ concerns. Ensure compliance with HSE SOPs, equipment safety protocols, and statutory requirements across all service areas. Educational Qualification & Skills Required Bachelor s degree in food science, Environmental Science, Occupational Safety, or a related field. 4-7 years of experience in HSEQ roles, preferably in the food and hospitality industry. Strong knowledge of HACCP, ISO 22000, OSHA, and local HSEQ regulations. Excellent skills in risk assessment, policy implementation, and auditing. Ability to conduct training sessions and promote a safety-first culture. Strong communication, analytical, and problem-solving skills. Message from CEO: .

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clients? If your answer is a resounding yes, then we are hunting for you. As a Senior Operation Executive at SmartQ, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization. In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management. Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now! By guiding associates and promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers. Drive the adoption process by assisting associates in downloading and using the App, providing training, and supporting those without the App to order and pay through various payment wallets. Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App, and ensure timely push notifications and banner displays. Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager. Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly. Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures). Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances. Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments. Qualifications: Passionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude. Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity. A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiative. A graduate with a preference for holding a minimum craft course certification in Hospitality. Requires a minimum of 2 years of relevant experience. : .

As a Senior Relationship Manager at SmartQ, your primary goal will be to lead and oversee a frontline Partner team of food service associates. In addition, the candidate must coordinate various tasks related to food production planning, engineering, and front-of-house services. Also, ensure all activities comply with Health & Safety and Food Safety regulations. Exercise general responsibilities to facilitate the efficient organization of the contract, aligning with contractual terms and conditions. Additionally, focus on enhancing the overall customer experience through effective management and service delivery. Oversee the daily operations of the food court, ensuring smooth functioning and a high standard of service. Develop and implement operational policies and procedures to enhance efficiency and customer satisfaction. Build and maintain strong relationships with clients and food brands operating within the food court. Collaborate with clients and brands to develop promotional activities and marketing strategies to boost sales and engagement. Recruit, train, and supervise food court staff, including scheduling and performance evaluations. Ensure compliance with health and safety regulations and policies. Ensure a high level of customer satisfaction by addressing complaints and resolving issues promptly. Prepare and manage the food court budget, including tracking expenses and revenue. Analyze financial performance and develop strategies to achieve financial targets. Monitor and manage the food court s P&L statement. Develop and execute marketing strategies to promote the food court and its offerings. Utilize social media and other digital platforms to enhance the food court s visibility and engagement. Qualifications: Proven experience in food industry Strong work ethic, integrity and personal accountability to be a self-starter and make independent decisions The ability to handle pressure and meet deadlines Flexible and willing to take on any tasks to support team efforts Excellent written and verbal communication skills Strong interpersonal skills Sound knowledge and experience of working with food, technology and people management Result-oriented and accountability Proven experience in managing successful teams in a similar environment Basic Food Hygiene certificate and knowledge of HSEQ standards Excellent financial and application acumen Self-motivated, agile and ability to adapt to a changing environment Overall 3+years of experience Graduate/Diploma in Hotel Management discipline The candidate will be required to work for 6 days a week Willing to travel within city limits

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clientsIf your answer is a resounding yes, then we are hunting for you. As an Associate Relationship Manager at SmartQ, your primary goal will be to lead and oversee a frontline Partner team of food service associates. In addition, the candidate must coordinate various tasks related to food production planning, engineering, and front-of-house services. Also, ensure all activities comply with Health Safety and Food Safety regulations. Key responsibilities Promote a positive work culture and ensure punctual delivery of high-quality service. Resolve issues and promptly report incidents, accidents, and near misses to the reporting manager. Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees. Collaborate effectively within a team and demonstrate initiative when working independently. Uphold honesty and integrity, fostering a family-oriented culture. Possess excellent communication skills to engage with a diverse range of people, both within your work area and among various stakeholders. Adhere to legislation and follow all rules and regulations outlined in the client handbook, ensuring service deliverables, hygiene, health, and safety standards are met. Embrace a team-player mentality with a can-do attitude. Take pride in personal appearance and hygiene standards. Display self-motivation, responsibly using personal initiative. Maintain a positive attitude under pressure, demonstrating resilience and adaptability. Manage vendor rotations and plan the operations for the assigned clients. Qualifications: Demonstrated experience in the food industry, with a solid understanding of operations and customer service. Proactive and self-motivated, with a strong work ethic, integrity, and the ability to make independent decisions. Resilient under pressure, capable of meeting deadlines and handling challenges effectively. Adaptable and team-oriented, willing to take on diverse responsibilities to support business objectives. Exceptional communication skills, both written and verbal, to interact with stakeholders at all levels. Strong interpersonal abilities, fostering collaboration and teamwork. Expertise in food service, technology, and people management, ensuring smooth operations. Results-driven with a sense of accountability, focused on achieving business goals. Proven leadership experience, successfully managing teams in dynamic environments. Knowledge of HSEQ standards, with a Basic Food Hygiene certification. Financial acumen and proficiency in relevant applications, ensuring operational efficiency. Agile and adaptable, thriving in fast-paced and evolving work environments. Minimum 3 years of industry experience, with a Graduate/Diploma in Hotel Management. Availability for a 6-day workweek, with a willingness to travel within city limits as needed. Message from CEO: .

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clients? If your answer is a resounding yes, then we are hunting for you. As a Operations Executive at SmartQ, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization. In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management. Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now! Promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers. Encourage adoption by downloading and using the App, offering training, and assisting those without the App in placing orders and making payments through various digital wallets. Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App and ensure timely push notifications and banner displays. Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager. Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly. Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures). Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances. Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments. The candidate will be required to work six days a week. Qualifications: Passionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude. Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity. A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiatives. A graduate with a preference for holding a minimum craft course certification in Hospitality. Requires a minimum of 1 year of relevant experience. : .

Roles and responsibilities By guiding associates and promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers. Drive the adoption process by assisting associates in downloading and using the App, providing training, and supporting those without the App to order and pay through various payment wallets. Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App, and ensure timely push notifications and banner displays. Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager. Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly. Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures). Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances. Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments. The candidate will be required to work six days a week SmartQ will provide travel reimbursements as per the travel policy Qualifications: Passionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude. Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity. A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiative. A graduate with a preference for holding a minimum craft course certification in Hospitality. Requires a minimum of 2 years of relevant experience

Roles & Responsibilities: Promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers. Encourage adoption by downloading and using the App, offering training, and assisting those without the App in placing orders and making payments through various digital wallets. Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App and ensure timely push notifications and banner displays. Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager. Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly. Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures). Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances. Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments. The candidate will be required to work six days a week. Qualifications: Passionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude. Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity. A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiatives. A graduate with a preference for holding a minimum craft course certification in Hospitality. Requires a minimum of 1 year of relevant experience.

Job Title: Marketing Manager Experience: 5+ years Education: MBA or equivalent education in marketing preferred About SmartQ At SmartQ, we believe in empowering our team to think big and make bold moves. As our Marketing Manager , you will play a pivotal role in shaping our brand, driving growth , and creating memorable experiences for our clients and consumers. Key Responsibilities Lead Generation and Funnel Management Develop and execute comprehensive marketing strategies to generate high-quality leads. Own the marketing funnel from lead generation to conversion, ensuring a seamless customer journey. Consumer-Led Growth Spearhead customer acquisition campaigns for new client locations and the SmartQ App. Drive product and service growth among end consumers through innovative strategies. Partnerships and Collaborations Build and nurture partnerships with leading brands to expand SmartQ's offerings. Collaborate with stakeholders to unlock growth opportunities and enhance brand visibility. Market Research and Innovation Conduct in-depth research to understand market trends and identify opportunities. Implement innovative solutions to address business challenges and drive differentiation. Brand Building Ensure brand compliance across all creative and messaging efforts. Coordinate with internal design teams and external production agencies to create market-ready collaterals, artifacts, and sales enablers. Campaign and Team Management Plan and execute ATL, BTL, paid, and organic marketing campaigns with precision. Lead and mentor two interns: One focused on generating leads and driving sales. The other on enhancing growth and servicing existing clients. Collaboration and Product Enhancement Actively participate in user research to gather insights about our product and services. Work closely with operations and technical teams to develop innovative client solutions. Skills and Experience 5+ years of experience in marketing with a proven track record in both B2B and B2B2C environments. Demonstrated expertise in ATL, BTL, Paid, and Organic marketing activities. Experience working with design, marketing, and PR agencies to execute impactful campaigns. Strong leadership skills with experience managing and mentoring teams . Qualifications MBA or equivalent education in marketing is highly preferred. Solid understanding of marketing principles , customer segmentation , and campaign execution . Proficiency in leveraging market research and analytics to inform strategies. Personal Attributes Strategic thinker with a creative mindset and attention to detail. Passionate about innovation and exploring new marketing approaches. Strong communicator with the ability to collaborate across teams and stakeholders . What We Offer A vibrant and collaborative work environment. Opportunities to work on impactful projects across diverse domains. Competitive compensation and benefits . A platform to innovate, grow, and make a difference .

Roles & Responsibilities: Plan and conduct interactive training sessions (in-person and virtual) tailored to business and employee needs. Develop engaging, user-friendly learning materials including presentations, manuals, how-to guides, and video tutorials. Organize workshops and simulations to reinforce concepts and build confidence. Partner with team leads and managers to assess skill gaps and align training with organizational goals. Facilitate onboarding sessions to help new hires integrate smoothly into their roles and company culture. Use surveys, quizzes, and performance metrics to measure training impact and identify improvements. Stay updated on industry trends, adult learning theories, and emerging tools. Provide ongoing coaching and mentorship to promote employee growth and development. Qualifications: Bachelor s degree in engineering or related field. Experience as a Trainer, Facilitator, or L&D Specialist. Strong verbal communication and presentation skills. Proficient with MS Office (Word, Excel, PowerPoint). Skilled in developing clear and engaging learning content. Adaptable teaching styles for diverse learners. Experience with e-learning platforms and training tools. Preferred Skills: Background in IT or technology-driven environments. Familiarity with adult learning principles and instructional design. Ability to create video-based and digital learning modules.

We are looking for a highly skilled Frontend Android Engineer (Kiosk) to join our dynamic team. The ideal candidate will be responsible for developing, testing, and maintaining high-performance Android applications, ensuring seamless user experiences. You will work closely with cross-functional teams to build innovative solutions that enhance our digital offerings. If you are passionate about building world-class mobile applications and have a strong background in Kotlin and Android development, we want to hear from you. Design and Development: Develop, test, and deploy high-quality Android applications, ensuring performance, quality, and responsiveness. Architecture & Best Practices: Design and implement robust, scalable, and maintainable application architectures following industry best practices. Collaboration: Work closely with cross-functional teams, including designers, backend developers, and QA engineers, to deliver seamless applications. Code Reviews: Conduct code reviews to ensure high code quality and adherence to coding standards. Mentorship: Mentor and guide junior developers, fostering a culture of continuous learning and improvement. Troubleshooting: Identify and resolve performance bottlenecks, crashes, and bugs to optimize the application. Innovation: Stay updated on the latest Android trends, tools, libraries, and frameworks, and suggest improvements to existing processes and applications.

Overview: As a Key Account Manager at SmartQ, your primary goal will be to ensure client satisfaction, retention, and growth of the business. Fostering, sustainable, and profitable relationships with key clients to maximize business opportunities lies at the heart of this role. In addition, a combination of interpersonal skills, strategic thinking, and a deep understanding of the clients and products will keep you functioning a cut above the rest. If you are a dynamic, results-oriented manager with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to make an impact in the world of food and technology Join us now! Roles & Responsibilities: Lead the company's dynamic food service sales efforts, developing and maintaining relationships with food service institutions at all levels. Manage an individual expense account within budget guidelines. Maintain ongoing relationships with customers, driving conversations to inform them about new product developments. Develop quotes and proposals. Attend client meetings, food committee meetings, and other related events. Maintain effective, professional relationships with customers, vendors, and fellow employees. Administer unit operations in accordance with SmartQ standards, handling contract specifications and statutory regulations. Oversee the overall management of the unit, ensuring quality food services and effective partner management. Monitor and ensure food services meet agreed standards and specifications. Ensure the efficient utilization of resources, including utilities, people, and technology. Analyze and assist on-site/off-site partners in effective management. Communicate regularly with clients to stay updated on operational activities and developments. Complete action plans following client satisfaction surveys and audits. Ensure all products are correctly priced in line with client agreements and specifications. Complete manpower scheduling within budget, adjusting labor schedules in line with sales. Ensure site adherence to safety standards as per SLA. Qualifications : Experience in the food industry required. Strong work ethic, integrity, and personal accountability to be a self-starter and make independent decisions. Ability to handle pressure and meet deadlines. Flexible and willing to take on various tasks to support team efforts. Excellent written and verbal communication skills. Strong interpersonal skills. Sound knowledge and experience working with food, technology, and leveraging people. Results-oriented, accountable, and able to hold others accountable. Proven experience in managing successful teams in a similar environment. Basic Food Hygiene certificate and knowledge of HSEQ standards. Excellent financial and application acumen. Self-motivated, agile, and able to adapt to a changing environment. Overall 6+ years of experience, with a minimum of 3 years in a similar role. Graduate/Diploma in Hotel Management or a related discipline..

Overview: As a Key Account Manager at SmartQ, your primary goal will be to ensure client satisfaction, retention, and growth of the business. Fostering, sustainable, and profitable relationships with key clients to maximize business opportunities lies at the heart of this role. In addition, a combination of interpersonal skills, strategic thinking, and a deep understanding of the clients and products will keep you functioning a cut above the rest. If you are a dynamic, results-oriented manager with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to make an impact in the world of food and technology Join us now! Roles & Responsibilities: Lead the company's dynamic food service sales efforts, developing and maintaining relationships with food service institutions at all levels. Manage an individual expense account within budget guidelines. Maintain ongoing relationships with customers, driving conversations to inform them about new product developments. Develop quotes and proposals. Attend client meetings, food committee meetings, and other related events. Maintain effective, professional relationships with customers, vendors, and fellow employees. Administer unit operations in accordance with SmartQ standards, handling contract specifications and statutory regulations. Oversee the overall management of the unit, ensuring quality food services and effective partner management. Monitor and ensure food services meet agreed standards and specifications. Ensure the efficient utilization of resources, including utilities, people, and technology. Analyze and assist on-site/off-site partners in effective management. Communicate regularly with clients to stay updated on operational activities and developments. Complete action plans following client satisfaction surveys and audits. Ensure all products are correctly priced in line with client agreements and specifications. Complete manpower scheduling within budget, adjusting labor schedules in line with sales. Ensure site adherence to safety standards as per SLA. Qualifications : Experience in the food industry required. Strong work ethic, integrity, and personal accountability to be a self-starter and make independent decisions. Ability to handle pressure and meet deadlines. Flexible and willing to take on various tasks to support team efforts. Excellent written and verbal communication skills. Strong interpersonal skills. Sound knowledge and experience working with food, technology, and leveraging people. Results-oriented, accountable, and able to hold others accountable. Proven experience in managing successful teams in a similar environment. Basic Food Hygiene certificate and knowledge of HSEQ standards. Excellent financial and application acumen. Self-motivated, agile, and able to adapt to a changing environment. Overall 6+ years of experience, with a minimum of 3 years in a similar role. Graduate/Diploma in Hotel Management or a related discipline..