Job
Description
Manager
About us:
Subko is committed to an ideal: to help reimagine, re-design. and re-invent an unlikely origin- the Indian Subcontinent--as a legitimate contributor to the global specialty coffee, craft baking and pod-to-bar chocolate making movements. Only raw materials enter Subko’s facilities: all of the coffee, bakehouse and cacao products are crafted from scratch, in house. From crop to cup, pod to bar, and farm to table. We aim to provide a detailed, high quality coffee, bake and chocolate experience to all our guests.
About the job:
A Manager is responsible for managing day to day operations activity across all the outlets. Will also be responsible to create a strategic plan to improve efficiency and increase departmental profits while managing the company’s overall operations. Hiring staff, operating budgets, and launching price promotions that could attract more customers.
Overall responsibilities include formulating business strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.
Roles & Responsibilities:
Requisition:
Requisition data to be checked on a daily basis
Wastage data to be checked on a daily basis
Any misalignments on requisition to be highlighted to the necessary escalation channel and resolved immediately
Weekly consumption report to be shared with senior management
Maintenance and upkeep:
Daily walk through of space
Checking in on escalations made on maintenance work
Ensure all maintenance work is completed within given time frame
Escalate via adequate channel if maintenance isn't completed
Staffing:
Preparing weekly roster for all staff present at outlet
Conduct training for all FOH staff on 4 major buckets including coffee, bakehouse, cacao and general service etiquette
Facilitate training of all coffee / bakehouse vertical specific outlet staff along with relevant vertical POCs
Track retention of staff training on a weekly basis
Lead monthly review meetings with vertical specific POCs, HR and Senior Outlet Management to suggest any realignment or reallocation of staff where necessary
Be responsible for management and welfare of all staff present at the outlet
Reporting:
Prepare and maintain daily finance MIS including sales data, wastage, receivables, cash deposits
Prepare and maintain daily operational MIS including maintenance, incident reports, staffing challenges, operational challenges
Prepare month end inventory valuation report
Prepare monthly P&L of store along with Finance Dept
Sales:
Set monthly targets with senior management for store revenues, and be responsible to achieve the same
Allocate individual sales targets for staff members, manage internal incentive programs for the same
Report to finance on any sales data required
Be responsible for all revenue settlements across channels including cash / card / UPI
Marketing:
Review the impact of marketing activities by analyzing sales reports, support marketing function with data and feedback on success metrics
Ensure marketing initiatives are completed to a high quality standard in the outlet
Required Skills:
Proven 3+ years of experience in heading Operations of minimum 2 restaurant or Cafe units.
Experience in planning and budgeting
Knowledge of business process and functions
Strong analytical ability
Backend Operations System Knowledge
Understanding of Financial,P&L Statement
Self Starter
Excellent communication skills (English & Hindi)
Outstanding organizational and leadership skills
Problem-solving aptitude
Perks of joining our team
: You will be part of a company which is growing at an exponential rate, started just 3 days before the lockdown in 2020! We were able to grow from a team of 20 to 120+.in a span of 3 years
We are a bunch of very young and ambitious people who are excited to learn and grow each passing day. One thing we can definitely bet on is that you will love working with us and grow in your career.
Apart from that some benefits include
:
Mediclaim
Travel Allowance
Lunch Facilities
Employee discount available at our outlets
Provident Fund
You can get in touch with us at :
Email id :- careers@subko.coffee
Contact Number :- +91 7021 215 787 (Monday-Friday - 11.00 AM to 6.00 PM)
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