Business Development Representative

Job Description

About Us : HighRadius offers cloud-based Autonomous Software for the Office of the CFO. More than 700 of the world's leading companies have transformed their order to cash, treasury and record to report processes with HighRadius. Our customers include 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's and many more. We at HighRadius firmly believe that a product is only as good as the people behind it. Whether it's product development, customer support, sales or operations, all our employees see the direct impact of their work. As one of the fastest growing FinTech software companies and a leader in the Fortune 1000 space, HighRadius focuses on hiring talented and motivated people from diverse backgrounds. Principal Accountabilities: Responsible to drive inbound and outbound calls, emails, and web interface to focus on new account development Functions as account manager including research, setting discovery sales call, partnering with AE and/or SP (as applicable) on both strategy and execution. Increases ownership / relationship of customer knowledge, Skills and Abilities: Utilizes probing to identify, evaluate, and articulates the value proposition associated with High Radius products and services. Recommends business solutions considering customer needs and High Radius interests. Stays abreast of current industry trends and how High Radius customers are being impacted to help solve specific market challenges in targeted industries. Leverage cross-functional resources to achieve results/meet customer needs. Develops and implements account research plans that drive the attainment of critical business objectives. Develops account relationships with multiple decision makers (including senior management levels) within customers. Makes decision based on an appropriate amount of information/data analysis. Works under general direction. Work is guided by objectives of the sales area. o Refers to established playbook as needed. o Applies judgment to identify when deviation from standard practice is required. Assumes responsibility to improve service, efficiency and quality of work. May provide direction/coaching to less experienced team members. Competencies: Probes/ Prospects – Ability to uncover, identify and leverage published and internal customer information to make unsolicited contact with targeted people to capture interest for further discussion. Qualifies Opportunities – Ability to assess potential sales opportunities for business fit. Negotiates – Ability to effectively overcome obstacles to reach mutual agreement. Sustains Executive Relationships – Ability to maintain & expand executive relationships with individuals that influence the direction of the organization. Job Scope/Duty: Conduct research to gather company information and create new leads. Initiate high volume daily outbound calls & emails to target and client prospects and support AE to develop prospective accounts. Follow up/follow through on inbound inquiries and those generated by various marketing activities. Maintain accurate contacts, sales activity, meeting, and follow-up notes within the company CRM system Salesforce.com. Learn and maintain basic industry knowledge of services, the industry and industry trends, and how High Radius customers are being impacted to help solve specific market challenges in targeted accounts. Maintain and expand your database of prospects within your assigned territory/accounts within the company CRM system Salesforce.com Requirements : Proven inside sales/Demand gen/ABM experience of more than 5years. Track record of over-achieving metrics goals. Strong phone presence and experience dialing dozens of calls per day Proficient with corporate productivity and web presentation tools Experience working with Salesforce.com or similar CRM Excellent verbal and written communications skills Good listening skills. BA/BS degree or equivalent