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About Company PI Green Innovations Pvt. Ltd. is a technology company committed to creating sustainable solutions for a greener future. It combines complex scientific theories, and innovations in technology and design to indigenously develop products that hold the promise of a cleaner environment. With its mission to make clean air accessible to everyone, PI Green Innovations is empowering government bodies and organizations to address the issue of severe public health scare in the form of air pollution. Visit us - www.pigreeninnovations.com Watch - https://www.youtube.com/watch?v=mLnhVp2UFUA&t=5s Linked In- https://www.linkedin.com/company/pi-green-innovations-pvt-ltd/mycompany/ Job Title: Field Service Engineer Department: Service Reporting To: Assistant Manager- Service Educational Qualification Required: Diploma in Electrical / Mechanical with 2 to 4 years of experience in the service field or relevant field. Area of Responsibility : Managing Service Operations : • Should be responsible for the timely execution of Installation/erection, physical and remote commissioning, and resolution of complaints with minimum TAT and maximum customer satisfaction • Generate commissioning and service reports, Signed customer feedback form of all visits in real time. Adhere to the timelines for customer-end activities as agreed. Updating the customer master list. • Escalate to leadership in case of any issue / non-fulfillment of commitments • Understanding of IOT data from Cloud and monitoring through applications. • Should promote AMC and Spare parts sales with customers • Ensure and maintain the MIS documentations as per Service requirements • Strive to achieve Service KPIs as per targets and initiate actions on gaps. Quality Service Delivery : • Understanding customer complaints via service calls. Ability to diagnose with First time right (FTR) approach. Resolve the problem remotely first; if not, then ask the customer with a specific set of Q&A to find out the fault code or root cause of the problem. • Probing customers about problem details to narrow down the possibilities. Should have autonomous problem-solving skills: Identify the problem that needs to be solved, collect data and define objectives, search for a solution, and select and develop the best. Implement and test the solution, Evaluate the solution impact. • Should be able to understand installation guidelines, service manuals, and electrical drawings and resolve queries raised by customers on site. Team Management : • Collaborate with the Sr. Service Engineer, Sales team, and Customers to ensure smooth service activities per plan. • Coordinate with local manpower hired or internal team deputation for tasks assigned on a daily basis. Customer Interaction : • Coordinating with end customers and dealer/channel partner service teams to understand their needs to resolve first-level technical queries for service requirements, warranty service, training, and facilitation. • Should have the capability to maintain good relationships with customers and enhance customer satisfaction by executing on-time service support Training & development : • Understanding the know-how of RECD products, processes, and customer applications • Should be conversant with Emission norms/regulations and Pi Green product range. • Encourage continuous learning and skill development Functional Skills: • Customer relationship management - Politeness, empathy, ownership, and responsiveness • Problem-solving – Ability to address customer complaints effectively • Technical knowledge – Sound technical knowledge of process, product, testing, and applications. • Analytical skills – Strong analytical skills to address technical field issues • Communication – Strong verbal and written communication with internal team and customers • Documentation – MS Office, drafting of service processes including manuals, Service MIS reporting

Position Overview Job Title: Production Support Engineer Corporate Title: AVP Location: Pune, India Role Description You will be operating within Corporate Bank Production as a Production Support Engineer in the Corporate Banking subdivisions. You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Management environment and has specialist expertise in one or more technical domains and ensures that all associated Service Management stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). Ensure all the business queries are handled on priority within agreed SLA to ensure application stability. Ability to support the incident management, problem management adhering to ITIL and DB standard process. Embrace a Continuous Service Improvement approach to resolve IT issues, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability. Responsible for day-to-day engineering support delivery task, using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams. Act as a Production Engineering role model to enhance the technical capability of the Production Support teams to create a future operating model embedded with engineering culture. Control and drive innovation and excellence in the wider team, mentoring junior staff to be the best they can be and leading by example Deutsche Bank’s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Lead by example to drive a culture of proactive continual improvement into the Production environment through automation of manual work, monitoring improvements and platform hygiene. Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Engage in the Software Development Lifecycle (SDLC) to enhance Production Standards and controls. Responsible to maintain all support documents. Participate in all BCP and component failure tests based on the support documents. Understand flow of data through the application infrastructure. Event monitoring and management via a 24x7 workbench that is both monitoring and regularly probing the service environment and acting on instruction of a support documents. Drive knowledge management across the supported applications and ensure full compliance. Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution. Your Skills And Experience Recent experience of applying technical solutions to improve the stability of production environments Working experience of some of the following technology skills: Knowledge of Java and/or Tandem Mainframe technologies Programming languages like Javascript and/or TACL, COBOL Operating systems (Linux and/or Guardian) and the underlying infrastructure environments Online environment DAP & DWEB Version control tools like GIT and/or RMS Database environments (e.g., Oracle, Tandem Enscribe, SQL) Utilities like Rsync and/or FUP Middleware (e.g., MQ) Automation, monitoring and data analytics tools (e.g., Monitoring tool (Geneos/Reflex), scheduling tool (Control-M/Unix Shell Scripts/Multibatch/Netbatch) Good to have Unix, understanding of java and cloud technologies. Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes. Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues. Excellent troubleshooting and problem-solving skills. Excellent communication skills, both written and verbal, with attention to detail. Ability to work in virtual teams and in matrix structures Experience | Exposure (Recommended): Service Operations experience within a global operations context 8+ yrs. experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Global Transaction Banking Experience is a plus. Experience of end-to-end Level 2,3,4 management and good overview of Production/Operations Management overall Experience of run-book execution Experience of supporting complex application and infrastructure domains IITIL / best practice service context Good analytical and problem-solving skills Ability to work in virtual teams and in matrix structures Working knowledge of incident tracking tools (i.e., Remedy, Heat etc.) Education | Certification (Recommended): Bachelor’s degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma) ITIL Foundation Certificate Business Competencies: Communication - Experienced Financial Management – Basic Industry Knowledge - Experienced Innovation - Basic Managing Complexity - Basic Product Knowledge (internal & external) Basic Risk Management - Basic Technical Competencies: Experienced Business Continuity/Disaster Recovery – Experienced Operational Management – Experienced How We’ll Support You Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Position Overview Job Title: Production Support Engineer Corporate Title: Associate Location: Pune, India Role Description You will be operating within Corporate Bank Production as a Production Support Engineer in the Corporate Banking subdivisions. You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Management environment and has specialist expertise in one or more technical domains and ensures that all associated Service Management stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). Ensure all the business queries are handled on priority within agreed SLA to ensure application stability. Ability to support the incident management, problem management adhering to ITIL and DB standard process. Embrace a Continuous Service Improvement approach to resolve IT issues, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability. Responsible for day-to-day engineering support delivery task, using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams. Act as a Production Engineering role model to enhance the technical capability of the Production Support teams to create a future operating model embedded with engineering culture. Deutsche Bank’s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Engage in the Software Development Lifecycle (SDLC) to enhance Production Standards and controls. Responsible to maintain all support documents. Participate in all BCP and component failure tests based on the support documents. Understand flow of data through the application infrastructure. Event monitoring and management via a 24x7 workbench that is both monitoring and regularly probing the service environment and acting on instruction of a support documents. Drive knowledge management across the supported applications and ensure full compliance. Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution. Your Skills And Experience Recent experience of applying technical solutions to improve the stability of production environments Working experience of some of the following technology skills: Knowledge of Java and/or Tandem Mainframe technologies Programming languages like Javascript and/or TACL, COBOL Operating systems (Linux and/or Guardian) and the underlying infrastructure environments Online environment DAP & DWEB Version control tools like GIT and/or RMS Database environments (e.g., Oracle, Tandem Enscribe, SQL) Utilities like Rsync and/or FUP Middleware (e.g., MQ) Automation, monitoring and data analytics tools (e.g., Monitoring tool (Geneos/Reflex), scheduling tool (Control-M/Unix Shell Scripts/Multibatch/Netbatch) Good to have Unix, understanding of java and cloud technologies. Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes. Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues. Excellent troubleshooting and problem-solving skills. Excellent communication skills, both written and verbal, with attention to detail. Ability to work in virtual teams and in matrix structures Experience | Exposure (Recommended): Service Operations experience within a global operations context 5+ yrs. experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Global Transaction Banking Experience is a plus. Experience of end-to-end Level 2,3,4 management and good overview of Production/Operations Management overall Experience of run-book execution Experience of supporting complex application and infrastructure domains IITIL / best practice service context Good analytical and problem-solving skills Ability to work in virtual teams and in matrix structures Working knowledge of incident tracking tools (i.e., Remedy, Heat etc.) Education | Certification (Recommended): Bachelor’s degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma) ITIL Foundation Certificate Business Competencies: Communication - Experienced Financial Management – Basic Industry Knowledge - Experienced Innovation - Basic Managing Complexity - Basic Product Knowledge (internal & external) Basic Risk Management - Basic Technical Competencies: Experienced Business Continuity/Disaster Recovery – Experienced Operational Management – Experienced How We’ll Support You Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Apply Now Job Title Sr. SME, Operations Job Description The Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert). Essential Functions/Core Responsibilities Provide floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert). Assists in driving metrics of the team Monitor closure of service levels regularly. Ensure prompt escalations to Team Captain. Supervise team in the absence of the Team Captain. Monitor performance and quality scores of team. Take production calls as well as escalated calls. Career Framework Role Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment). Does not have any outstanding disciplinary, attendance or performance issues. Analyzes process-related problems and suggest possible solutions. Guides and trains junior team member and facilitates their work. Demonstrates mastery of required behaviors/competencies such as the ability to teach/coach other agents and/or support the program by performing data analysis work. Client feedback must be favorable for progression to this level. Opportunity to progress here is dependent on business needs. Call handling tasks may be required as business needs dictate. Supplemental Geographical Information Recruiter Enter The Applicable Language UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION PHILIPPINES Minimum of two years of college education with at least 12 to 18 months of call center experience Ability to think clearly and can explain complex issues effectively, both above average written and verbally Demonstrate product expertise Dependable with proficient attention to detail and ability to solve complex issues Can train others INDIA Able to add value to the program by identifying improvement areas Ability to effectively communicate, both written and verbally Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Confirm customer understanding of the solution and provide additional customer education as needed Ability to learn including strong problem solving skills Demonstrate strong probing and problem solving skills Should be able to handle complex queries Should be able to resolve customer queries independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Location: IND Kolkata - 10th Floor on Block A, DLF IT Park I, New Town Language Requirements Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

JOB DESCRIPTION We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. Are you ready to bring your Lead Software Engineering expertise to the next level? The Chief Data & Analytics Office (CDAO) at JPMorgan Chase is responsible for accelerating the firm’s data and analytics journey. This includes ensuring the quality, integrity, and security of the company's data, as well as leveraging this data to generate insights and drive decision-making. The Chief Data & Analytics team (CDAO) is also responsible for developing and implementing solutions that support the firm’s commercial goals by harnessing artificial intelligence and machine learning technologies to develop new products, improve productivity, and enhance risk management effectively and responsibly As a Lead Software Engineer at JPMorgan Chase within Corporate Chief Data & Analytics - AIML Data Platforms Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Designs and develops creative software solutions, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Develops collaborative relationships with local and remote Application Development Teams and a Global Platform Engineering Organization. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s), including Python, Golang, Terraform HCL Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle and ability to support development teams in their use of SLDC Products. Advanced understanding of agile methodologies such as CI/CD, Platform Stability / Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience across Internal and External Cloud Providers Experience of Infrastructure as Code Providers e.g. Terraform, and their usage to provision infrastructure across different Operating Environments e.g. On Premise and Cloud. Experience operating Kubernetes Clusters through the development, testing and production lifecycles including the investigation of Software Deployment Problems within the cluster. Preferred qualifications, capabilities, and skills Experience developing automated solutions and scripts using Python to enhance operational efficiency and reduce manual intervention. Experience deploying, managing, and optimizing infrastructure on AWS Cloud, including familiarity with AWS services such as EC2, S3, Lambda, and RDS ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Job Title: Senior Tele-Sales Executive Company: 4K Sports Infra Pvt Ltd Location: Hyderabad Department: Sales & Business Development Reports To: CRM Manager Experience Required: 3+ years in Tele-Sales / Inside Sales / Pre-Sales (preferably in construction or Infrastructure segments) About the Company: 4K Sports Infra Pvt Ltd is India’s leading sports infrastructure company, specializing in the design, supply, and installation of high-performance sports surfaces and infrastructure solutions. Our mission is to transform the sporting landscape across India with world-class quality, innovation, and service. Role Overview: As a Senior Tele-Sales Executive , you will play a key role in driving lead generation, client engagement, and sales conversion through proactive outbound calling and structured follow-ups. You will represent the first point of contact for potential customers and work closely with the sales and marketing teams to convert leads into business opportunities. Key Responsibilities: 1. Lead Generation & Initial Contact Initiate outbound calls to potential clients from various sources (campaigns, referrals, databases, etc.). Follow up on marketing leads and past inquiries to build a strong sales funnel. 2. Prospect Qualification Assess customer requirements, timelines, budgets, and decision-making processes. Qualify leads by using probing techniques and gathering key information to prepare for sales conversion. 3. Client Relationship Management Build rapport and trust with prospects by actively understanding their pain points and goals. Provide consistent and professional communication to ensure a seamless client experience. 4. Sales Pitch & Deal Closure Present the value proposition of 4K Sports Infra’s products and services clearly and confidently. Handle objections effectively and close deals over the phone or coordinate with field teams for final conversion. 5. Cross-Selling & Upselling Identify additional requirements and recommend relevant add-ons or premium offerings. Maximize customer value and satisfaction by customizing solutions to their specific needs. 6. CRM & Reporting Maintain accurate records of all lead activities, status updates, and client interactions in the CRM system. Provide regular reports on call performance, lead conversion, and client feedback. 7. Market Insights & Feedback Stay updated on industry trends, competitor offerings, and pricing strategies. Share actionable insights with internal teams to improve sales strategies and product offerings. 8. Inter-Departmental Coordination Liaise with the marketing, operations, and project teams to ensure client requirements are fulfilled. Share feedback from client conversations to improve marketing materials and customer service. 9. Customer Issue Handling Address basic queries and concerns with clarity and professionalism. Escalate unresolved or complex issues while ensuring continued ownership and follow-through. 10. Compliance & Quality Standards Adhere to all company policies, communication protocols, and ethical standards. Ensure all sales practices are aligned with company and industry regulations. Key Skills Required: Excellent verbal communication and persuasive skills Strong negotiation and objection-handling abilities Experience in B2B telesales or infrastructure-related sales (preferred) Proficient in using CRM and MS Office tools Goal-oriented, self-driven, and result-focused Ability to multitask and manage time effectively Performance Metrics: Lead conversion rate Call-to-meeting ratio Revenue generation from tele-sales Customer satisfaction scores Reporting accuracy and data hygiene Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Schedule: Day shift Work Location: In person

About Us : HighRadius offers cloud-based Autonomous Software for the Office of the CFO. More than 700 of the world's leading companies have transformed their order to cash, treasury and record to report processes with HighRadius. Our customers include 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's and many more. We at HighRadius firmly believe that a product is only as good as the people behind it. Whether it's product development, customer support, sales or operations, all our employees see the direct impact of their work. As one of the fastest growing FinTech software companies and a leader in the Fortune 1000 space, HighRadius focuses on hiring talented and motivated people from diverse backgrounds. Principal Accountabilities: Responsible to drive inbound and outbound calls, emails, and web interface to focus on new account development Functions as account manager including research, setting discovery sales call, partnering with AE and/or SP (as applicable) on both strategy and execution. Increases ownership / relationship of customer knowledge, Skills and Abilities: Utilizes probing to identify, evaluate, and articulates the value proposition associated with High Radius products and services. Recommends business solutions considering customer needs and High Radius interests. Stays abreast of current industry trends and how High Radius customers are being impacted to help solve specific market challenges in targeted industries. Leverage cross-functional resources to achieve results/meet customer needs. Develops and implements account research plans that drive the attainment of critical business objectives. Develops account relationships with multiple decision makers (including senior management levels) within customers. Makes decision based on an appropriate amount of information/data analysis. Works under general direction. Work is guided by objectives of the sales area. o Refers to established playbook as needed. o Applies judgment to identify when deviation from standard practice is required. Assumes responsibility to improve service, efficiency and quality of work. May provide direction/coaching to less experienced team members. Competencies: Probes/ Prospects – Ability to uncover, identify and leverage published and internal customer information to make unsolicited contact with targeted people to capture interest for further discussion. Qualifies Opportunities – Ability to assess potential sales opportunities for business fit. Negotiates – Ability to effectively overcome obstacles to reach mutual agreement. Sustains Executive Relationships – Ability to maintain & expand executive relationships with individuals that influence the direction of the organization. Job Scope/Duty: Conduct research to gather company information and create new leads. Initiate high volume daily outbound calls & emails to target and client prospects and support AE to develop prospective accounts. Follow up/follow through on inbound inquiries and those generated by various marketing activities. Maintain accurate contacts, sales activity, meeting, and follow-up notes within the company CRM system Salesforce.com. Learn and maintain basic industry knowledge of services, the industry and industry trends, and how High Radius customers are being impacted to help solve specific market challenges in targeted accounts. Maintain and expand your database of prospects within your assigned territory/accounts within the company CRM system Salesforce.com Requirements : Proven inside sales/Demand gen/ABM experience of more than 5years. Track record of over-achieving metrics goals. Strong phone presence and experience dialing dozens of calls per day Proficient with corporate productivity and web presentation tools Experience working with Salesforce.com or similar CRM Excellent verbal and written communications skills Good listening skills. BA/BS degree or equivalent

Key Responsibilities : • Student Advising and Support: • Conduct one-on-one and group advising sessions to assist students in understanding their academic openings and career paths in OET, PTE, IELTS, German language, and Digital Marketing

Job Title: Telesales Executive Job Description Contact potential or existing customers to inform them about our print products or services. Probing the customers to understand their requirements and offer them the best print products. Update customer information in the database. Take and process orders accurately. Tracking the entire sales cycle from order punching to delivery of printed products. Keep a track of calls and sales. Ability to learn about products and services and describe/explain them to prospects. A go-getter attitude and ability to handle rejection. Skills & Capabilities Good Communication Skills. Ability to interact well with Clients. Knowledge in Sales. Ability to work under pressure. We Recommend You Read This About Us We are India's largest print-on-demand platform with a vision to be the world’s largest. We are a 1100+ team with 18 years of experience in the print & gifting industry. Our 28 retail stores across 6 cities, website (Printo.in), and enterprise sales team service more 1 Million+ businesses across India. Large enterprises like Google & Accenture, creators and consumers today work with us to deliver their customized gifts globally, event/marketing collaterals, and brand swag. We are aiming to grow profitably while reaching new markets and improving our services for customers. Printo also has India's largest wedding album design & production company - Canvera.com. A well known name across the photography industry in India, Canvera has 1 lakh + photographers signed up and using the platform. Why join Printo? We are growing fast by creating new products and entering new markets in India & globally. We cannot do this alone. And so, we are looking to hire inquisitive, passionate people to be part of the journey. Unlike a startup or an enterprise, we guarantee you that what we offer is a sustainable but high-growth opportunity, where you will learn new things everyday and solve challenging business problems along with a motivated team. To top it, our culture is radically transparent, and focussed on employee happiness. This is highlighted by our commitment to a great working environment, and the fact that our average employee age in the company is nearly 5 years. Skills: ability to work under pressure,sales,outbound calling,knowledge in sales,good communication skills,communication,telesales,telecalling,ability to interact well with clients

About Us : HighRadius offers cloud-based Autonomous Software for the Office of the CFO. More than 700 of the world’s leading companies have transformed their order to cash, treasury and record to report processes with HighRadius. Our customers include 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey’s and many more. We at HighRadius firmly believe that a product is only as good as the people behind it. Whether it's product development, customer support, sales or operations, all our employees see the direct impact of their work. As one of the fastest growing FinTech software companies and a leader in the Fortune 1000 space, HighRadius focuses on hiring talented and motivated people from diverse backgrounds. Principal Accountabilities: ● Responsible to drive inbound and outbound calls, emails, and web interface to focus on new account development ● Functions as account manager including research, setting discovery sales call, partnering with AE and/or SP (as applicable) on both strategy and execution. ● Increases ownership / relationship of customer knowledge, Skills and Abilities: ● Utilizes probing to identify, evaluate, and articulates the value proposition associated with High Radius products and services. ● Recommends business solutions considering customer needs and High Radius interests. ● Stays abreast of current industry trends and how High Radius customers are being impacted to help solve specific market challenges in targeted industries. ● Leverage cross-functional resources to achieve results/meet customer needs. ● Develops and implements account research plans that drive the attainment of critical business objectives. ● Develops account relationships with multiple decision makers (including senior management levels) within customers. ● Makes decision based on an appropriate amount of information/data analysis. ● Works under general direction. ● Work is guided by objectives of the sales area. o Refers to established playbook as needed. o Applies judgment to identify when deviation from standard practice is required. Assumes responsibility to improve service, efficiency and quality of work. ● May provide direction/coaching to less experienced team members. Competencies: ● Probes/ Prospects – Ability to uncover, identify and leverage published and internal customer information to make unsolicited contact with targeted people to capture interest for further discussion. ● Qualifies Opportunities – Ability to assess potential sales opportunities for business fit. ● Negotiates – Ability to effectively overcome obstacles to reach mutual agreement. ● Sustains Executive Relationships – Ability to maintain & expand executive relationships with individuals that influence the direction of the organization. Job Scope/Duty: ● Conduct research to gather company information and create new leads. Initiate high volume daily outbound calls & emails to target and client prospects and support AE to develop prospective accounts. ● Follow up/follow through on inbound inquiries and those generated by various marketing activities. ● Maintain accurate contacts, sales activity, meeting, and follow-up notes within the company CRM system Salesforce.com. ● Learn and maintain basic industry knowledge of services, the industry and industry trends, and how High Radius customers are being impacted to help solve specific market challenges in targeted accounts. ● Maintain and expand your database of prospects within your assigned territory/accounts within the company CRM system Salesforce.com Requirements : ● Proven inside sales/Demand gen/ABM experience of more than 5years. ● Track record of over-achieving metrics goals. ● Strong phone presence and experience dialing dozens of calls per day ● Proficient with corporate productivity and web presentation tools ● Experience working with Salesforce.com or similar CRM ● Excellent verbal and written communications skills ● Good listening skills. ● BA/BS degree or equivalent

Job Description JOB DESCRIPTION As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Job Title: Quality Analyst - CATI Location: Noida Company: Insights Opinion About Us: Insights Opinion is a leading market research company specializing in providing comprehensive data collection services, including proprietary panels, CATI centers, and qualitative IDIs. We are dedicated to delivering high-quality insights that drive informed decision-making for our clients. Job Description: We are seeking a detail-oriented and quality-driven CATI QA Analyst to join our dynamic research team. In this role, you’ll be responsible for maintaining high standards in data quality, ensuring compliance with project protocols, and delivering insights from both primary (CATI interviews) and secondary (desk- based) research projects. Key Responsibilities:  Quality Assurance for CATI Interviews  Monitor live and recorded CATI interviews for adherence to project guidelines and script accuracy  Evaluate interviewers on tone, probing, and professionalism  Identify and flag data inconsistencies, logic skips, or errors in interview responses  Provide constructive feedback to interviewers for performance improvement Primary Research Support:  Ensure data collected through CATI meets quality benchmarks  Collaborate with team leads to improve interviewer training and performance  Participate in calibration sessions and QA planning meetings Secondary Research Oversight:  Conduct quality checks on desk research outputs such as industry reports, data summaries, and market trend analyses  Verify sources, citations, and data accuracy across reports  Ensure secondary research aligns with client objectives and methodologies Requirements:  Bachelor's degree in Market Research, Statistics, Business, or related field  1–3 years of experience in CATI/QA roles (preferably in a market research setting)  Strong understanding of research methodologies – both qualitative and quantitative  Familiarity with QA checklists, scorecards, and feedback protocols  Excellent communication and analytical skills  Proficient in MS Office Suite, Excel, and data validation tools

Mercer is seeking candidates for the following position based in the DLF GGN office: Manager – Metrics, Analytics & Reporting(D2) - UK Healthcare What can you expect? We are looking to hire a Manager in the UK Health Delivery Team The role will be responsible for working within the UK Teams, to deliver an excellent and consistent experience for the consultants to support them in renewal and market review of healthcare and protection policies for our clients This position is responsible for various professional activities for assigned moderate portfolios, including processing and technical checks of transaction, administration of Healthcare & Protection policies (covering Renewal and Market Review process), driving improvements, managing workflow, client communication, SLA monitoring and providing timely updates to the management. The incumbent in this role should have an overall understanding of the company strategy and the importance of their role in achieving the company targets and client satisfaction scores We will count on you to: Act as a process owner and subject matter expert for team members and stakeholders 70% Processing & technical check and 30% managerial activities Handling tasks for UK health insurance products – like GLA, GIP, PMI, Dental, Pension, etc. Excellent communication with clients, colleagues and providers Interpretation of policy terms and client requirements to draft Renewal or Market Review Report Good understanding of claims Underwriting process Enter, validate and provide data analysis for various data used in renewal process (employee headcount movement, claim history, underwriting details, premium changes etc.) Prepare various documents that are used in placement process and distributed by local client contacts to clients (Proposals, RFQ, Confirmation of Placement, Renewal Report, e-mails Creating reports, perform data analysis, including presentation of data insights Leading transition calls and creating process documents (e.g., SOPs, PMAPs etc.) Drive and Focus on the culture of First Time Right Mentoring and coaching new hires Ownership of timely delivery on all deliverables assigned to the team through effective planning and monitoring Mentoring a team directly on client deliverables in a transactional and project-based environment Accurate recording of time on appropriate financial system to ensure achievement of financial / chargeable hours target Own accountability by being able to help the teams troubleshoot issues in projects on both technical and business side Responsible for managing stakeholders and process SLAs Define, delegate and monitor the various employee engagement initiatives for the assigned shop viz; R&Rs, SPOT Award System and so on Drive improvement/ Lean ideas within the team Preparation of various process reports as and when delegated by managers Mailbox monitoring and ensuring effective SLA controls Identify the developmental and process training needs for team and ensuring trainings are organized for the team/individuals Complete ownership of the new-hire orientation and ensuring the new hire is settled Conduct the team meetings as per the set frequency and ensuring proper documentation Written and Verbal communication with onshore business partners Responsible for transactions processing and quality check Managing daily inventory and allocating work within the team Tracking the inventory status and sharing day end report with managers Act as a subject matter expert and providing floor support to colleagues Manage portfolio of complex client. Should act as a very strong point of contact for escalations for the entire offshore team for any assigned client deliverables. If there are any issues on the agreed deliverables, then should be able to articulate the same with the right message on the impact analysis. Define, delegate and monitor the various employee engagement initiatives for the assigned shop viz; R&Rs, SPOT Award System and so on Drive improvement/ Triple play ideas within the team Adhere to UK Health processes Ownership of delivery of tasks and proactively manage own workload Partner with internal/ external stakeholders to achieve best service for client Dealing with client and member queries (verbal and written), as appropriate in line with service level agreements to ensure timely client delivery Lead on continuous improvement within your team/location Develop and maintain appropriate technical knowledge and lead on market or legislative changes Support revenue reporting activity as appropriate Quality checking of colleagues work to ensure accuracy Attend client meetings as required Manage client relationships to support retention & growth Training, mentoring and technical lead for Consulting Delivery Participate in internal projects and lead when needed Be a champion of change within the team Support Team Leader on Risk and Compliance protocols Note: Applicants should be flexible working in shifts What you need to have? Knowledge & Skills: Graduate in any stream 8+ years’ experience Health products knowledge for UK Markets (preferred) Experience in Renewal and Market Review of Health insurance policies (preferred) Strong team collaboration and relationship building skills Good Interpretation and decision-making skills Strong command on MS office applications (Word, PowerPoint) Advanced knowledge of MS Excel (must) VBA knowledge will be an added advantage Strong experience in KT and transitions in BPO industry Strong verbal and written communication skills along with probing and articulation skills Advanced Logical, Data Analytical & Data Mining skills Strong knowledge/experience in project management Strong analytical, research and problem-solving skills, attention to details Ability to multitask, self-starter, positive attitude and an ability to adapt to an ever-changing environment Proficient in arithmetic calculations Knowledge of tools like HBB, GBM, MercerGold+ (preferred) What makes you stand out? (Additional Skills & Competencies Needed) Good knowledge and experience in health insurance Strong Communication and presentation Skills Strong analytical, research and problem-solving skills, attention to details Project Management Skills Knowledge of quality tools like six sigma, lean and kaizen Knowledge of VBA and BI Tools like power BI, QLIK etc. (Preferred) Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Associate, Content Moderation - Oriya We’re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (PG an added advantage) Freshers are eligible Fluent in Read/Write in English & Oriya Language Preferred qualifications Effective probing skills and analyzing / understanding skills Problem solving skills with customer centric approach Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 24, 2025, 12:54:18 AM Unposting Date Jun 29, 2025, 1:29:00 PM Master Skills List Operations Job Category Full Time

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Cloud Managed Services Engineer (L2) at NTT DATA, you'll play a critical role in ensuring our clients' cloud infrastructure runs smoothly. You'll proactively monitor, identify, investigate, and resolve cloud-based incidents and service requests. Applying your technical expertise, you'll handle second-line support for incidents and requests with medium complexity, ensuring we meet our service level agreements (SLAs). Your daily activities will include monitoring work queues, resolving incidents in a timely manner, and updating tickets with the tasks performed. You'll identify and analyze issues before they impact our clients, provide second-level support, and work closely with other teams and clients to extend necessary support. Your role is vital in executing changes with identified risks and mitigation plans, ensuring the smooth operation of our clients' cloud infrastructure. You'll also be responsible for leading client escalations for operational issues, contributing to the change management process, and ensuring all changes have proper approvals. Additionally, you'll plan and execute approved maintenance activities, audit and analyze incident tickets for quality, and produce trend analysis reports to identify tasks that can be automated, reducing ticket volumes and optimizing effort. Collaboration is at the heart of what we do. You'll work with automation teams to optimize efforts, coach the Service desk and L1 teams on technical and behavioral skills, and establish monitoring for client infrastructure. Your proactive approach will ensure that problems and errors are identified before impacting clients, creating a positive experience throughout their journey with us. To thrive in this role, you need to have: Experience in Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration. Moderate experience in managed services and knowledge of ticketing tools like ServiceNow. Knowledge of management agents, redundancy concepts, and supported. technical domains like Network, DATA Center, Telephony, Exchange, Storage, Cloud, and Backup. Strong planning skills with an ability to adapt to changing circumstances. Ability to communicate and work effectively across different cultures and social groups. Active listening skills, including paraphrasing and probing for further relevant information. Positive outlook and ability to thrive in a pressurized environment. Willingness to work longer hours when necessary and maintain a client-focused approach. Bachelor’s degree in information technology/computing or equivalent work experience. Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Associate, Customer Service - DevOps In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Process requests received which relate to the workflows (Product, Application, Spam, Appeals) and assess them in accordance with the Policy Compliance guidelines and take action to apply the policy with high quality, speed, emotional intelligence, and accuracy. Will review apps, 3rd party apps against platform guidelines, enforce policies on non-compliant apps, and evaluate appeals from developers. Investigate, review, and resolve issues that are identified through such as requests for App reviews, 3rd party App reviews, Pages Reviews, appeals, Acting on spam content and reports of potentially abusive content within agreed turnaround times and standards of quality. Responsibilities: Good interpersonal skills, verbal, and written communication skills and most importantly, empathy Active user of Internet, various applications, 3rd applications on social media platform Must have Email account & social Media accounts Good attention to detail, work ethic, high integrity with the ability to work well both independently and within the context of a larger environment Effective probing & root cause analysis skills Problem solving skills with customer centric approach Intellectually curious, agile, and creative, operating in a fast-paced environment Promote a positive and inclusive work atmosphere Should be proficient with apps & their functionalities App Reviews, Testing & Building test cases is an added responsibility Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Diploma or above, experience in technical background or other work experience which involves analytical skills will be beneficial This position is required to work on weekend shift (Sat & Sun) on a rotational basis, based on the schedule and business requirement Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 24, 2025, 1:21:07 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Associate, Customer Service In this role, you will be responsible for demonstrating innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of the Internet and online applications. Responsibilities Respond to customer queries and customer’s concerns. Demonstrates effective, clear, and professional written and oral communication. Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. Actively seek solutions through logical reasoning Demonstrates strong problem-solving capabilities and assist customers in case of any issues. Provide excellent customer service to our customers. You should be responsible for exhibiting capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Basic knowledge of how digital payments work is required. Qualifications we seek in you. Minimum qualifications Graduate (Any Discipline) Freshers are eligible. Proficiency in spoken & written English & Hindi and with neutral English accent. Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills. Analytical skills with customer centric approach You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 24, 2025, 1:14:21 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Associate, Content Moderation - Pashto We’re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (PG an added advantage) Freshers are eligible Fluent in Read/Write in English & Pashto Language Preferred qualifications Effective probing skills and analyzing / understanding skills Problem solving skills with customer centric approach Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 23, 2025, 11:45:39 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Compliance of sanction and disbursement conditions Disbursal Authorization Delinquency Management Vendor / Cost management Quality Management in terms of Audit, Compliance and Hind sighting Key Responsibilities Compliance of sanction and disbursement conditions. Process & Initiatives Training of own team & channel Delinquency Management Vendor / Cost management Quality Management in terms of Audit, Compliance and Hind sighting Portfolio Quality Disbursal Authorization PDD Management Customer Service Deliverables Sanction to Disbursement TAT Maintaining Audit Compliance and errors in Hind sighting Training Delinquency control as per budget Cost management New initiatives Personal Attributes Excellent verbal and written communication skills People management skills High on integrity, objectivity, probing inquisitiveness High tolerance for stress under adversarial conditions Ability to make independent decisions with a strong sense of empowerment and leadership skills Strong analytical and dispute resolution skills Proactive and self-drive

Walkin drive for "Only Commerce Freshers - Data from 2022 to 2024 Batch (No BE/B.Tech/MCA)" at BANGALORE on 27 th JUN 25 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 27 th JUN 25 at BANGALORE. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume Interview Information: Interview Date: 27 th JUN 25 Interview Time: 09:30 Am till 12:30 Pm Interview Venue - Bangalore:: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase JP Nagar, Bengaluru, Karnataka - 560078 Landmark: Near Sindhoor Convention Centre NOTE: No Parking facility available for candidates Documents to Carry: Please carry 2 set of updated CV(Hard Copy). Please carry Face Mask**. Mandatory to carry PAN Card or Passport for Identity proof. NOTE: Candidates Needs to bring Pan card without fail for Assessment. Interview Information: Interview Date: 27 th JUN 25. Reporting Time: 09:30 AM till 11:00 AM Round 1 - Aptitude Assessment (10:00 AM to 12:00 PM) Round 2 - Ops Screening Face to Face interview (12:30 PM to 04:00 PM) Note - Post 11:30 AM (entry not allowed) Job Description: Job Location : Bangalore Qualification : (Only these graduates are eligible for Interview) B.COM/BBA/ M.COM/ MBA Shifts: Night Shift Experience: Freshers Role: Data Designation : Process Executive Notice Period : Immediate joiners only Note: Good communication skills, willingness to work in Night shift. Only Commerce graduates from 2021 to 2024 Batch. We need immediate joiners only. Roles & Responsibilities: Should have Excellent communication skills. Good knowledge, Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently Excellent verbal, written communication, interpretation and active listening skills Ability to quickly and efficiently assimilate process knowledge. Effective probing & analyzing skills and capable of doing a multi-tasking. Should be comfortable working from office and night shifts. Being proactive and show the utmost respect client. Good time management, ensuring contacts with client add value. NOTE: Kindly have a working cellphone with Microphone & Camera Access. Download SHL application for Assessments. Ensure Minimum upload / Download Speed of 2 MBPS Regards, Infosys BPM Recruitment team

Job Description: About the Company: Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it. About the Job: As part of the AT&T Governance Enforcement, Assessment and Testing, Third Party Risk, and Emerging Technology Cyber Organization (GATE), you will lead and support the Assessment and Testing Team by designing and executing Red team engagements to simulate advanced attack scenarios, identify vulnerabilities, and assess security measures. The functional leader in this role will be responsible for leading and managing a team of 10+ experienced Red Team professionals in AT&T India. The leader in this role oversees, manages and supports day-to-day operations, including various projects, tasks and initiatives. Continuously collaborates with US and India Cyber Security leadership teams and other stakeholders on engineering and operational matters. In this role, you will lead and participate in sophisticated Red Team exercises aimed at uncovering vulnerabilities across our networks, systems, applications, and processes. As an innovative thinker, you will go beyond standard vulnerability assessments, developing and utilizing unique tools and techniques to identify and exploit security gaps. Your functional responsibilities will include leading comprehensive Red Team exercises to identify vulnerabilities in diverse environments such as cloud-hosted and web-based applications, API interfaces, databases, big data environments, networks, computer systems, mobile applications, Software Defined Networks, and IoT devices and systems. You will design and develop custom tools and methodologies to enhance our security testing capabilities and employ creative tactics to uncover weaknesses, including poor user practices and weak security methods. Working collaboratively with other Red Team members and Security Analysts, you will identify and exploit security issues, characterize cyber-attack vectors, and discover related vulnerabilities, providing actionable recommendations for remediation. In addition, you will be required to stay abreast of the latest vulnerabilities and exploit techniques, continuously adapting your tools and methodologies to address emerging threats and evolving security landscapes. Your role will also involve documenting and communicating security findings in both written and verbal formats, using your insights to inform leadership, drive security strategies, notify affected customers, and advise network operations and other business units on security issues and recommended solutions. Experience Level: 15+ years. Location: Hyderabad Responsibilities Include: Functionally lead and manage a team of 10+ experienced Red Team professionals in AT&T India Lead and perform formal and informal targeted “Hunts” to identify vulnerabilities. Actively building and participating in Red Team exercises. Design and execute red team engagements, simulating advanced attack scenarios to identify vulnerabilities and assess the effectiveness of security measures. Conduct penetration tests on networks, applications, and physical security controls. Employing tactics to uncover security holes in user practices and procedures. Develop and execute red team strategies and methodologies to uncover potential security gaps. Analyze and report on findings from red team exercises, including detailed recommendations for remediation. Providing feedback and verification as security issues are fixed. Stay current with the latest security threats, attack techniques, and industry trends. Communicate complex security concepts to both technical and non-technical stakeholders. Collaborate with other security teams to improve overall security practices and incident response capabilities. Be proactive and demonstrate the ability to analyze issues, generate ideas, and initiate action while achieving results. Effectively manages multiple tasks / projects with close attention to detail and meets short turnarounds and deadlines. Collaborate with leadership teams, provide subject matter expertise and insights. Support and guide team members in providing high-quality and actionable intelligence products / deliverables. Support, guide and mentor team members in technical and functional matters The expert in this role will perform analysis of complex security issues and corresponding activities to help mitigate risk. Includes forward looking research, planning and strategy to strengthen our stance against future cyber security threats and attacks, and enhancing our mitigation techniques, processes, and technology solutions. Required skills: At least 15+ years of experience in penetration testing and red team operations, At least 10+ years leading and managing diverse technical teams Expert level understanding of Transmission Control Protocol / Internet Protocol (TCP/IP) protocols, devices, security mechanisms and how they operate. Strong understanding of network security threats including APT, botnets, Distributed Denial of Service (DDoS) attacks, worms, and network exploits. Expert knowledge of attack vectors, exploitation techniques, and vulnerability assessment methodologies. Experience with industry-standard penetration testing tools and frameworks. Experience with network probing/testing/analysis tools (Nessus, nmap, burp, wireshark, etc.) Deep technical knowledge of Windows, UNIX and Linux operating systems as both an expert user and system administrator Programming skills that will be used to construct, modify, and execute testing tools including shell (ksh, bash), [g]awk, Python, PERL, regex, .NET Programming, Java, C, C++, C#, PowerShell, curl, Web application development (PHP, ASP.NET, etc.) Comprehensive knowledge of software security testing principles, practices, and tools, experience of vulnerability assessments in a complex environment. Experience or familiarity with vulnerability analysis, computer forensics tools, cryptography principles Excellent teamwork skills for collaboration on analysis techniques, implementation, and reporting. Must be able to work both independently as well as effectively in teams of individuals with a variety of skills and backgrounds. Excellent written and verbal communication skills and have demonstrated ability to present material to senior officials. Highly self-motivated requiring little direction. Demonstrates creative/out-of-the-box thinking and good problem-solving skills. Demonstrates strong ethical behavior. Sense of urgency and attention to detail Flexible to provide coverage in US morning hours on a need-basis, and as required Desirable skills: Strong knowledge of an enterprise architecture Ability to obtain a strong and ongoing understanding of the technical details involved in current APT threats and exploits involving various operating systems, applications and networking protocols. Knowledge of tactics, techniques, and procedures associated with malicious insider activity, organized crime/fraud groups and both state and non-state sponsored threat actors. Understanding of cloud-based architectures and highly distributed big data architectures Experience with application security testing tools, such as the Metasploit framework and Burp Suite One or more of these certifications CEH: Certified Ethical Hacker CPT: Certified Penetration Tester CEPT: Certified Expert Penetration Tester GPEN: GIAC Certified Penetration Tester OSCP: Offensive Security Certified Professional BS/MS degree in Computer Science, Cyber Security, Engineering, or related technical field Prior experience with Telecom sector. Additional information (if any): Need to be flexible to provide coverage in US morning hours. Weekly Hours: 40 Time Type: Regular Location: IND:AP:Hyderabad / Atria Building, Plot 17 - Adm: Atria Building, Plot No 17 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

We are inviting applications for the role of Assistant Vice President- Master Black Belt, Lean Digital Transformation In this role, you will be responsible foreowning the transformation agenda for the account to deliver business impact for clients by improving business processes, solving problems, and leading change within the organization using relevant Lean Six Sigma, Analytics & digital tools and methodology along with managing a team. You must be curious and courageous to challenge the status quo with an eye for detail. You should be comfortable to work with cross functional teams. Responsibilities: Program lead the design & delivery of the transformation and continuous improvement roadmap for the aligned focused accounts Independently lead high impact projects to deliver prioritized business outcomes See opportunities for value creation, revenue generation/ assurance for client and Genpact Own & deliver on committed efficiency, improvement in accounts through CI lever Mentor and develop talent in the function through LSS DNA building and engagement drives Identify digital led transformation opportunities in existing relationships De-risk operations through deployment of Risk Control & Best Practice framework Manage a team of Black Belts and ensure resource alignment for relevant prioritized opportunities Qualifications we seek in you! Minimum Qualifications / Skills Graduate, preferably - MBA or an Engineering background or any other disciplines with Analytical / Statistics/ Digital Result oriented, Works with speed to translate strategy into “measurable” and achieve results Incessant Curiosity – question the status quo, find ways to make things better, probing and analytical ability Excellent communication and analytical skills Has prior experience of working in global cross functional teams and with senior business partners Financial acumen - Understands commercial aspects and is able to build a business case for change delivering significant value impacting B/S or P/L Has managed a team of managers/ senior managers, preferred Preferred Qualifications/ Skills Certified MBB or BB preferred Prior experience in having led projects – Digital, Domain led, consulting, analytics, Design Thinking preferred Prior experience in LSS/ GB certification/ has driven continuous improvements in his/ her previous experience BPO / Shared service experience, Domain expert in Banking processes Must be flexible with work timings Has solid understanding of MS office

Company Profile: HonorVet Technologies is a technology-driven company that provides the reach of a large staffing organization with the feel of a specialized, boutique provider. Started in 2015, we are one of the best recruitment firms striving to lower underemployment in the Veteran community by providing them with best-fit opportunities in civilian workplaces. HonorVet Technologies delivers ideal recruitment solutions to our clients with suitable skill sets (preferably veterans, along with non-veterans, for the hard-to-fill positions). Shift Timing: US EST 9 AM - 6 PM, IST 6:30 PM onwards Location-Mohali, Sector 66, Bestech Business Tower Requirements: · Must have a minimum of 01 years plus experience in handling Healthcare US clients. · Possess an understanding of US visa terms, process, and US employment legal requirements. · Must have worked on: Allied roles : CT Tech, Surgical Tech, Ultrasound Tech, Xray Tech, MRI Tech, OR Tech, RRT, PT, OT & Clinical roles Travel RN's, LPN's, Nurse practitioners, Physicians. · Excellent communication skills; verbal and written. Responsibilities: · Responsible for the full-life recruitment cycle starting from sourcing to negotiations. · Working on different Healthcare clients across the US. · Sourcing candidates using different portals based on the job description and the skill set requirements. · Screening the profiles according to the job description while asking relevant probing questions. · Following up with relevant profiles and creating a pool of candidates. · Discussing and negotiating the pay rate and the employment type with the candidate. · Submitting relevant profiles to the client while supporting other requisitions simultaneously. If you are ready to take on new challenges and contribute to a collaborative team environment, this role could be the perfect fit for you. Apply now and be part of our success story! For more details, please contact/ share your resume at hiring@honorvettech.com .

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 50,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500. Department Overview Automation and Advanced Analytics builds automation, analytics and artificial intelligence solutions that drive success for Cardinal Health by creating material savings, efficiencies and revenue growth opportunities. The team drives business innovation by leveraging emerging technologies and turning them into differentiating business capabilities. Job Overview Designing, building and operationalizing visualization and user interface (UI) solutions (department, business unit, and enterprise level) leveraging data sourced from Google Cloud Platform. Expect high proficiency in SQL, Visualization Tools (Looker, Tableau ) and user interface concepts and design leveraging best in class tools to represent and provide access to insights in data repositories. Responsibilities Collaborate with business stakeholders to solve complex problems through data analytics. Apply BI&A development methodology to problem solving (Define, Develop, Validate, and Implement) Ask probing questions to translate business needs to build and design reporting solutions (metric management, dashboards, enterprise performance management). Interpret results of analyses, identifies trends and issues (forecasting), and develops alternatives to support business objectives. Desired Qualifications 5+ years of experience in SQL and visualization tools such as Tableau, Looker Strong customer focus and interaction to listen to users, explore the data, and present multiple alternatives to meet solution objectives. ] Experience with GCP a plus Verbal and written communication skills Agile, scrum, or Kanban experience Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Job Summary The Employee Relations Associate will focus on supporting high volume ER case work submitted by US Leaders as well as other administrative tasks in support of the global ER team. Major Tasks Handles low-complexity ER cases in accordance with established processes including US attendance, job abandonment and rehire eligibility requests. Uses case management system as primary communication channel to ensure proper documentation and processes are followed when delivering ER guidance. Ensures that case details, status and documentation are accurate and maintained in real time. Accountable to service delivery performance/satisfaction measures, expectations, and standards (qualitative/quantitative) May speak directly with leaders or employees in other countries to resolve issues or seek clarity before offering guidance. Learns to advise on some formal processes in accordance with Labcorp policies and appropriate regulatory guidelines. (i.e., attendance issues, failure to follow SOPs, quality issues, and performance matters) Coordinates information with other ER team members to ensure compliance with federal state and local requirements. Coordinates and supports other global tasks for the ER leadership team as necessary. Assists managers and employees to find relevant policies, tools, documents, etc. Collaborates on continuous improvement opportunities or ER projects if appropriate. Education Required Undergraduate degree, or equivalent combination of education, training and work experience 1 to 2 years HR experience at a global company and interest in employee relations Experience/skills Required Experience with MS Office suite, particularly Excel, PowerPoint and Word Experience with HRIS and case management systems, preferably Workday and Service Now Ability to maintain confidentiality with sensitive issues Ability to ask probing questions to ensure detailed and accurate information is placed into the case details Ability to problem solve independently but escalates to ER Leadership for help if appropriate. Flexibility and willingness to deal with competing priorities in a fast paced team environment Strong verbal and written English communication skills. Shift Timings Second Shift - 2:00-11:00 pm IST Labcorp Is Proud To Be An Equal Opportunity Employer Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.