Jobs
Interviews
Genpact logo

Assistant Vice President- Sales Cloud, Service Cloud Technical Architect

0 years

2 Lacs

Noida

Posted:2 days ago| Platform: GlassDoor logo

Apply

Skills Required

service ai scaling technology cutting data architecture salesforce leadership drive crm discovery migration security support apex api management automation deployment communication certifications developer training governance transparency integrity kit

Work Mode

On-site

Job Type

Full Time

Job Description

Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook

Inviting applications for the role of Assistant Vice President- Sales Cloud, Service Cloud Technical Architect

This role leads the architecture and delivery of Salesforce Sales Cloud and Service Cloud solutions. It blends deep platform expertise with strategic leadership to drive CRM transformation across sales, service, and customer experience domains
Responsibilities
    Design and implement end-to-end Salesforce Sales & Service Cloud solutions
    Lead technical discovery sessions and translate business needs into scalable architectures
    Oversee custom development, integrations, and data migration strategies
    Ensure security, performance, and compliance across CRM implementations
    Collaborate with cross-functional teams to align solutions with business goals
    Provide technical governance and enforce best practices
    Mentor developers and consultants; support pre-sales activities and solution workshops

Leadership & Strategic Impact
    Acts as a technology thought leader within the organization
    Drives innovation and continuous improvement in Salesforce architecture
    Collaborates with senior leadership to align solutions with business goals

Qualifications we seek in you!
Minimum Qualifications and Core Competencies:
    B.E or B.Tech or MCA
    Relevant years of Salesforce experience, with strong expertise in Sales Cloud and Service Cloud
    Proficiency in Apex, Lightning Web Components, Visualforce, and API integrations
    Experience with Omni-Channel, Case Management, Lead & Opportunity Management
    Familiarity with Einstein AI, Knowledge Base, CTI integrations, and automation tools
    Strong understanding of data modeling, security models, and deployment strategies
    Excellent communication and stakeholder management skills

Preferred: Salesforce certifications such as:
    Salesforce Sales Cloud Consultant
    Salesforce Service Cloud Consultant
    Platform Developer I & II
    Application Architect or Technical Architect (CTA)
Why join Genpact?
    Lead AI-first transformation – Build and scale AI solutions that redefine industries
    Make an impact – Drive change for global enterprises and solve business challenges that matter
    Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
    Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
    Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobAssistant Vice President

Primary LocationIndia-Noida

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 28, 2025, 7:41:05 AM

Unposting DateOngoing

Master Skills ListDigital

Job CategoryFull Time

More Jobs at Genpact

Record To Report Manager

Chennai, Hyderabad, Kolkata

7 - 15 yrs
|

INR 7 - 12 Lacs

Record To Report Manager

Noida, Hyderabad

7 - 15 yrs
|

INR 10 - 14 Lacs

Php Full Stack Developer

Hyderabad

4 - 7 yrs
|

INR 9 - 16 Lacs

Senior .NET Fullstack Developer

Hyderabad

10 - 17 yrs
|

INR 22 - 27 Lacs

Process Associate- P&C Insurance

Gurugram, Haryana

Experience: Not specified

|

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Genpact logo
Genpact

Business Consulting and Services

New York NY

RecommendedJobs for You

Genpact logo

Assistant Vice President- Sales Cloud, Service Cloud Technical Architect

Genpact

Noida

Genpact logo

Assistant Vice President- Sales Cloud, Service Cloud Technical Architect

Genpact

Noida