Application Engineer

Business Unit

Company Details

Job Details

Job Summary:

Essential Job Duties And Responsibilities

• Performs day-to-day application administration
• Monitors and manages application and infrastructure health
• Resolves incidents and takes ownership of incidents and sees them to full resolution, escalating as necessary
• Responds to end-user trouble requests through the enterprise ticketing system
• Assists colleagues as needed with LAN, WAN, and Internet, particularly in relation to applications
• Manages and controls application software licenses
• Installs and upgrades applications on all platforms
• Maintains secure applications
• Assists by interfacing with other teams on all software releases. Provides sign-off on various release gateways
• Troubleshoots server and workstation hardware across several manufacturers and platforms (including, but not limited to Cisco, Dell, HP, NetApp)
• Provides assistance with Windows, UNIX, LINUX, AIX, and HP-UX based platforms in relation to application function and performance
• Monitors system backup/restore/failover software and hardware
• Conducts performance tuning; optimization of resource configuration on all platforms and LAN
• Assists in the installation and configuration of databases
• Assists in installing, configuring, and operating monitoring software such as SolarWinds
• Develops knowledge base articles describing installation-specific configurations and processes
• Ensures consistency and professionalism of all incident notes and resolution information
  

General Duties And Responsibilities

• Comply with Cubic’s Quality Management System
• Comply with Cubic Occupational Health, Safety, and Environment policies and procedures
• Comply with security in accordance with established policies and procedures of the organisation
• Comply with Cubic Human Resources Procedures
• Other duties as requested
  

Minimum Job Requirements

• College degree in computer science or a related technical field.
• Three (3)+ years of systems administration/analyst experience.
• Exposure to middleware technologies like Tomcat and WebLogic.
• Knowledge and experience in supporting applications and Infrastructure. Knowledge of networks, Windows, and UNIX Operating Systems.
• Exposure to Linux editors such as Vi, Nano, and Vim.
• Experience with virtualization technologies, such as VMware, Hyper-V, and RDS. Knowledge of databases, including SQL Server and Oracle.
• Knowledge of SQL in general.
• Board understanding of System Administration/Analyst methodology and principles.
• Proficient with all Microsoft Office applications.
• Ability to handle multiple tasks simultaneously and under tight deadlines.
• Able to understand and carry out instructions provided in various forms (written, oral, diagram)
  

Worker Type