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5.0 - 10.0 years

4 - 7 Lacs

Kolkata

Work from Office

Hiring MIS Lead – 5–12 yrs exp in data management/MIS. Location: Kolkata. Must know Excel,Power BI,and SQL.NGO/development sector exp preferred. Salary: 40K–80K/month. Apply: https://forms.gle/NmTGoJeumhFeSKkj8 Required Candidate profile Experienced in MIS/Data (5–12 yrs), strong in Excel, Power BI, SQL. Background in Computer Science/Data/Stats preferred. NGO/development sector experience is desirable. Strong analytical skills.

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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

As the Business Analyst CRM at our organization, you will report to the Global Head of Strategic Project and Transformation and play a crucial role in bridging the gap between business stakeholders and the technical implementation team. Your main responsibilities will include driving requirements gathering, process mapping, and solution definition for our Zoho CRM platform. By analyzing current workflows, identifying gaps and pain points, and translating them into functional specifications and user stories, you will ensure that CRM enhancements result in measurable improvements in efficiency, data quality, and end-user adoption. You will collaborate closely with the CRM Team in Noida and with local teams in other locations to achieve these goals. Your key responsibilities will include facilitating workshops and interviews with stakeholders to elicit, document, and validate business requirements, use cases, and acceptance criteria. Additionally, you will map existing sales, marketing, and support processes, identify inefficiencies, and propose streamlined, CRM-enabled workflows. It will also be your responsibility to write clear, detailed functional specs and user stories for the development/configuration team, ensuring traceability from requirements to delivery. Acting as the primary liaison with end users, business sponsors, and IT, you will manage expectations, drive user acceptance, and support the development of training materials. You will also be involved in developing test plans, coordinating User Acceptance Testing (UAT), documenting defects, and verifying resolution against acceptance criteria. Furthermore, you will maintain comprehensive documentation in the Knowledge Management System (KMS) - Confluence, including process models, configuration guides, and release notes. To be successful in this role, you should hold a Bachelor's degree in Business, Information Systems, Engineering, or a related field. You should have at least 5 years of experience as a Business Analyst in CRM implementations, preferably with Zoho CRM or similar platforms. A solid understanding of end-to-end CRM processes in sales, marketing, and customer service is essential, along with a proven track record of writing functional specifications and user stories in an Agile/Scrum environment. Experience with UAT coordination, defect management, and familiarity with BI/reporting tools (e.g., Zoho Analytics, Tableau, Power BI) will be advantageous. In terms of skills, you should possess strong analytical thinking abilities to deconstruct complex business problems and propose data-driven solutions. Excellent verbal and written communication skills are necessary to translate technical details into clear, business-friendly language. Comfort leading requirements workshops and cross-functional meetings, along with a rigorous approach to documenting requirements, test cases, and process flows, are also key skills required for this role. A team-oriented mindset, proficiency in tools such as Zoho CRM, JIRA/Confluence, and Visio/Draw.io, as well as adaptability, planning, organizational, and management skills are essential to manage workload and meet tight deadlines with minimum supervision. Demonstrated ability to influence key stakeholders, understanding of cultural diversity, collaboration with global teams and vendors, flexibility to travel if required, and a passion for joining us on an exciting journey are what we are looking for in our ideal candidate.,

Posted 12 hours ago

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3.0 - 7.0 years

0 Lacs

haryana

On-site

As a Pharma Purchase Manager specializing in Injectable API and Raw Materials at Dev Staffing Solutions in Haryana, your primary responsibility will be to oversee the procurement of pharmaceutical raw materials. Your role will involve negotiating contracts with suppliers, ensuring timely delivery of materials, and managing inventory levels effectively. To excel in this position, you should possess strong negotiation and contract management skills. Previous experience in pharmaceutical procurement of Injectable API and Raw Materials is essential, along with a solid understanding of regulatory guidelines and quality standards. Your ability to communicate effectively, build strong relationships with suppliers, and solve problems analytically will be crucial to your success in this role. Ideally, you should hold a Bachelor's degree in Pharmacy, Chemistry, or a related field. Experience in vendor management and supply chain operations will be beneficial in fulfilling the responsibilities of this position effectively. Joining Dev Staffing Solutions will provide you with an opportunity to contribute to the procurement process of crucial pharmaceutical materials, ensuring the smooth operation of the supply chain within the pharmaceutical industry. Your role will be instrumental in maintaining the quality and efficiency of the procurement process, ultimately impacting the success of the organization.,

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6.0 - 10.0 years

0 Lacs

karnataka

On-site

As a Business Analyst with 6+ years of experience, you will be responsible for taking full ownership of the business analysis lifecycle for AI/ML-driven initiatives. Your role will involve conducting deep-dive customer and stakeholder sessions to map current processes and identify transformation opportunities. You will apply Business Process Management (BPM) methodologies to design optimized workflows and reengineered processes. Additionally, you will be tasked with developing clear, structured documentation including business cases, requirements, process maps, and use cases. Collaboration with cross-functional teams such as product, data science, IT, and operations will be essential to ensure aligned delivery of projects. You will also lead change management initiatives, including user training and adoption planning. Defining and tracking key performance indicators (KPIs) to demonstrate the value and return on investment (ROI) of implemented solutions will be a crucial part of your role. To be successful in this position, you should hold a Bachelors's degree in Business, MIS, or a related field. You must have strong experience as a Business Analyst in tech-forward or transformation-led projects. A solid understanding of BPM principles, tools (e.g., Visio, BPMN), and methodologies (Lean, Six Sigma, etc.) is required. Working knowledge of AI/ML applications in real-world business use cases is also essential. Exceptional documentation and communication skills, a proactive customer-first mindset, and strong analytical thinking are key attributes we are looking for in candidates. Joining our team will provide you with the opportunity to work in a future-focused environment where AI/ML is at the core of innovation. You will have the chance to work on high-impact projects that directly impact real operations and business outcomes. Our collaborative, learning-driven culture offers growth opportunities for individuals who are passionate about leveraging technology to drive business transformation.,

Posted 13 hours ago

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

The Research Department, a customer-facing team within the Servicing Business Unit, is seeking a dedicated individual to join their team. As a member of this department, you will be responsible for reviewing and addressing customer inquiries, complaints, and requests in a timely and efficient manner. Your primary goal will be to work collaboratively with various business units to ensure that customer concerns are resolved satisfactorily. Key Responsibilities: - Review customer correspondence to understand the nature of the inquiry or complaint. - Conduct thorough analysis of customer concerns and provide accurate and comprehensive responses. - Collaborate with other business units to gather necessary information for effective resolution of customer issues within specified timelines. - Provide support to the Research department by handling processing and administrative tasks efficiently. - Strive to exceed customer expectations by delivering exceptional service and innovative solutions. Qualifications: - Minimum qualification of a Bachelor's degree. - Excellent written and verbal communication skills, with the ability to articulate complex cases clearly and concisely. - Proficiency in Microsoft Office applications such as Excel and Word. - Strong logical and analytical thinking skills to address complex research cases effectively. - Clean disciplinary record in the past 12 months. - Performance rating of "Fully Meets Expectations" or higher in the most recent performance evaluation. - Minimum tenure of 12 months with the organization and 9 months in the current role. This role follows a hybrid working model, offering a blend of office-based and remote work opportunities. Join our team and contribute to delivering outstanding service and solutions to our valued customers.,

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0.0 - 3.0 years

0 Lacs

rajkot, gujarat

On-site

As an ISO 9001:2015 Internal Auditor at our organization, you will play a vital role in our Internal Audit team. Your responsibilities will include planning, conducting, and reporting internal audits in accordance with ISO standards and established processes. The ideal candidate for this position will possess a strong understanding of quality management systems and a dedication to continuous improvement and compliance. Your key responsibilities will involve assisting in conducting internal quality audits, identifying non-conformities, risks, and improvement opportunities, preparing audit checklists and reports, maintaining quality management system records, and supporting the implementation and upkeep of ISO standards throughout various departments. To excel in this role, you should have a basic understanding of the ISO 9001:2015 standard, excellent communication and report-writing skills, strong analytical thinking abilities, the capacity to work both independently and collaboratively within a team, proficiency in MS Office tools (Word, Excel, PowerPoint), and a keen eagerness for learning and professional growth in the field of quality management. Candidates for this position are required to hold a Bachelor's Degree in IT or CE Engineering, with at least 1 year of experience preferred (fresh graduates are also encouraged to apply). We welcome applications from individuals who exhibit a strong capacity for learning and a genuine interest in ISO Standards. If you are enthusiastic about this opportunity, please submit your resume to career@factohr.com for consideration. This is a full-time, permanent position suitable for freshers who are interested in quality management. Join our team and enjoy benefits such as paid sick time, paid time off, and a dynamic work environment located in Rajkot, Gujarat. We look forward to hearing from you and having you contribute to our organization's success.,

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15.0 - 19.0 years

0 Lacs

pune, maharashtra

On-site

As a Senior People & Culture (P&C) Manager at bp, you will play a crucial role in providing senior HR partnership to Senior Vice Presidents (SVPs) and other business leaders. Your primary responsibility will be to develop and deliver people strategies, priorities, plans, and projects that support the successful execution of strategic objectives on a global scale. Leveraging your significant HR expertise, you will drive various strategic people activities including organizational effectiveness & transformation, talent management, employee engagement, diversity & inclusion, and fostering an impactful culture. You will not have direct line/people manager responsibility in this role but will support partnering pools. Your role will involve driving business performance through effective HR solutions and ensuring a demonstrable return on investment on people initiatives. You will lead a team of allocated P&C partners, senior partners, and Center of Expertise (CoE) resources to implement relevant activities and projects across multiple geographies. Collaboration will be a key aspect of your role, as you will work across the P&C function and with other collaborators to drive strategic people activities. You will also act as a member of the respective business leadership team(s) and partner with senior leaders to implement various strategic people activities. Coaching and engaging allocated P&C partners, senior partners, and CoE resources will be essential to enable their professional growth and development. Your role will require maintaining business knowledge and intimacy to ensure deliverables are contextualized to the needs of the business. You will leverage data and insights to enable prioritization and future-focused thinking and proactively assess and mitigate people risks. Additionally, you will develop solutions to sophisticated problems and evolving/ambiguous situations. To be successful in this role, you should have a minimum of 15 years+ experience across a range of people & culture fields within commercial and operational environments. Your communication, influencing, adaptability, resilience, and global team player skills will be crucial. You should possess significant experience in various HR activities including business partnering, reward, performance management, talent management, employee relations, organizational development, diversity & inclusion, and more. At bp, we believe in supporting our people to learn and grow in a diverse and challenging environment. We are committed to creating an inclusive environment where everyone is respected and treated fairly. If you are ready to take on a transformative role and contribute to building a high-performing culture, then this opportunity is for you. Please note that up to 10% travel may be expected with this role, and relocation assistance is not available. This position is not eligible for remote working.,

Posted 14 hours ago

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5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Product Owner at Barclays UK, you will be leading the evolution of business data within the business banking product and propositions domain. Your responsibilities will include developing, pricing, maintaining, and retiring all business banking products and propositions. You will be tasked with managing and developing both existing and new products and services, as well as owning related customer and colleague journeys. Your role will involve developing product strategies, driving change through Barclays execution teams, making key decisions in the product lifecycle, and owning associated outcomes for customers, colleagues, and the bank. This will be achieved through appropriate service level agreements, regulatory compliance, risk management, and controls. Effective stakeholder management, leadership, and decision-making skills will be essential to support business strategy and risk management. To be successful in this role, you should have experience in product/proposition delivery and development, including defining priorities and driving outcomes for propositions. Additionally, experience in driving and managing change initiatives, excellent collaboration and communication skills, and the ability to work effectively across teams and stakeholders are crucial. Desirable skillsets include functional and working knowledge of Gen AI, latest trends and applications of Gen AI in Banking ecosystems, experience with using Jira, monitoring KPIs, analyzing data to inform decisions, identifying trends to deliver valuable outcomes, producing results, user experience design, commerciality, product design life cycle, and analytical thinking. In this role located in Chennai, your purpose will be to manage and develop existing and new products and services, develop product strategies, drive change, make key decisions in the product lifecycle, and own associated outcomes for customers, colleagues, and the bank. Your accountabilities will include developing customer level strategies and solutions tailored to customer needs, acting as a Subject Matter Expert in the applicable Product/Proposition team, developing product propositions and/or service strategies, evaluating technical feasibility, legal compliance, and potential risks, monitoring market trends, and managing comprehensive launch plans and technical deployments for products. As an Assistant Vice President, you will be expected to advise and influence decision making, contribute to policy development, take responsibility for operational effectiveness, lead a team performing complex tasks, collaborate closely with other functions/business divisions, and demonstrate a clear set of leadership behaviors. For individual contributors, leading collaborative assignments, guiding team members, identifying new directions for assignments/projects, consult on complex issues, identify ways to mitigate risk, take ownership for managing risk, collaborate with other areas of work, engage in complex analysis of data, and communicate complex information will be key responsibilities. All colleagues at Barclays are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset to Empower, Challenge, and Drive.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Specialist in Audit and Compliance at ARaymond in Pune, India, you will be responsible for ensuring all Audit & Tax Compliances for AR India, including reviewing Month End Closing Activities and preparing Financials as per Schedule III. Your role will involve various responsibilities in the areas of Taxation, Audit Compliance, and Accounting & Month End Closing. In the Taxation domain, you will handle tasks such as filing GST, Income Tax, and TDS returns, preparing Monthly Tax Review Presentations and Reports, anticipating Monthly Tax Liability, reconciling Input Credit utilization, preparing Statutory Reconciliation Reports, supporting the team for tax compliance queries, liaising with statutory authorities, completing Tax First Level Assessments, and more. For Audit Compliance, you will coordinate various audits including Statutory, Group, Internal, Tax, and Transfer Pricing Audits. You will also be responsible for preparing Internal Controls over Financial Reporting, liaising with the GST Department for GST Audit, coordinating and preparing TP Study Reports, Master File, and CBCR. In Accounting & Month End Closing, you will ensure 100% GL scrutiny of statutory GLs, monitor and review activities as per Month-end Closing Checklist, prepare Cash Flow & Forecast, and work on developing, reviewing, and improving accounting standards and practices within the organization. To qualify for this role, you should have a Bachelor's / Masters degree in Business Administration- Finance or a related field, along with 5+ years of accounting and finance experience. Any relevant professional certification would be a plus. You should have proven abilities in understanding key financial and business variables in a complex and changing commercial environment. The ideal candidate for this role should possess skills in Planning and Organizing, Result Orientation, Strategic Management, Analytical Thinking, Decision Making, Problem Solving, Leadership, and Team Management. Join ARaymond to connect your ambitions with a company that values its employees and is committed to sustainability in the global fastening and assembly market.,

Posted 14 hours ago

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9.0 - 13.0 years

0 Lacs

karnataka

On-site

As the Vendor & Contract Management Lead, you will be responsible for sourcing, evaluating, and onboarding IT vendors and service providers covering hardware, software, cloud services, consulting, and support. Your role will involve negotiating contracts, pricing models, licensing terms, and service-level agreements (SLAs) with IT vendors. Monitoring vendor performance using key performance indicators (KPIs) such as uptime, response time, issue resolution, and delivery timelines will be crucial. Collaboration with internal stakeholders from IT, Finance, Legal, and Procurement departments is essential to manage vendor selection and performance reviews effectively. Ensuring vendor compliance with internal IT policies, data security standards, and relevant regulatory requirements will be a key part of your responsibilities. You will also facilitate regular vendor audits, assessments, and risk evaluations while identifying opportunities for cost savings, risk reduction, and process improvements in IT vendor management. Staying informed on new technologies and vendor offerings relevant to organizational needs will be an ongoing requirement. The ideal candidate for this role should possess 9 - 13 years of experience in IT procurement, vendor management, or IT operations. Strong negotiation, communication, and relationship-building skills are essential, along with familiarity with IT governance and compliance standards. Analytical thinking and problem-solving abilities will also play a significant role in this position.,

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9.0 - 13.0 years

0 Lacs

maharashtra

On-site

As a skilled Software Developer, you will be responsible for both Frontend and Backend Development tasks. Your role will involve designing and implementing responsive, user-friendly web interfaces using modern JavaScript frameworks such as Vue.js and Angular. You will collaborate closely with UX/UI designers to ensure pixel-perfect designs are implemented and maintain and enhance existing applications. Ensuring cross-browser compatibility and mobile responsiveness will be a key part of your responsibilities. Additionally, you will optimize frontend performance, implement state management solutions, and develop and maintain unit tests. In the Backend Development domain, you will design and maintain Java-based applications using Spring MVC, build RESTful APIs, and work with relational databases like MySQL, PostgreSQL, and Oracle. Implementing security best practices, optimizing database performance, and writing comprehensive unit tests will be crucial aspects of your work. You will also be involved in System Design & Architecture tasks, where you will design scalable, distributed systems and microservices architectures. You will participate in architectural discussions, plan for system scalability and capacity requirements, and integrate frontend and backend systems seamlessly. Your responsibilities will include optimizing application performance across the full stack and implementing monitoring, logging, and error handling strategies. Apart from technical responsibilities, you will mentor junior developers, contribute to technical documentation, and collaborate with DevOps teams on deployment and infrastructure decisions. Your expertise in modern frontend frameworks, JavaScript, HTML5, CSS3, Java, Spring Framework, relational databases, system design, testing frameworks, RESTful API design, and microservice architecture will be crucial for success in this role. Experience with cloud platforms, containerization technologies, version control systems, build tools, and agile methodologies will be beneficial. Strong problem-solving skills, excellent communication, and the ability to work in a collaborative environment are essential qualities for this position. You should hold a Bachelor's degree in Computer Science Engineering or Information Technology, along with at least 9 years of professional software development experience. Your commitment to code quality, attention to detail, and willingness to learn new technologies are key attributes for excelling in this role.,

Posted 15 hours ago

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10.0 - 14.0 years

0 Lacs

gujarat

On-site

You will lead end-to-end recruitment coordination with CoE-TA, ensuring a smooth onboarding process for new hires which includes coordinating orientation programs, necessary documentation, and training schedules. Additionally, you will maintain manpower MIS and provide support for manpower planning & budgeting. Identifying training needs across the organization, you will collaborate with leadership to develop and implement relevant training programs. You will oversee employee development initiatives aimed at enhancing performance, leadership skills, and career progression. Developing Individual Development Plans (IDPs) and coordinating Management Development Programs (MDPs) are also part of your responsibilities. Supporting performance management processes, you will assist in setting objectives, conducting performance reviews, and facilitating feedback sessions. Creating a positive and inclusive work environment by resolving employee concerns and promoting open communication is crucial. You will also conduct potential appraisals of high performers. In terms of succession planning, you will coordinate with line managers to update the competency matrix, manage and update the Organisation Structure, and design career progression paths for critical positions. Maintaining accurate HR records and performance data, you will generate HR reports and analyze HR metrics to inform decision-making processes. Tracking turnover rates, retention metrics, and other key performance indicators are also part of your duties. You will coordinate employee engagement surveys, gather feedback, conduct pulse surveys on HR interventions, and analyze their effectiveness. Organizing company events, team-building activities, and recognition programs to promote a positive workplace culture is an essential aspect of the role. With 10-12 years of experience in a generalist HR role, you should have experience in core HR functions and a strong knowledge of HR software (HRIS) along with proficiency in the MS Office Suite. An MBA in Human Resource Management or an MSW is required for this role. Your skills should include excellent interpersonal and communication skills, analytical thinking, the ability to understand and drive HR interventions, preparing HRMIS, good presentation skills, and emotional intelligence with conflict resolution skills. Desirable traits for this position include being result-oriented and capable of working independently, having high integrity and strong ethical standards, and the ability to lead change and contribute to a dynamic, evolving workplace culture.,

Posted 15 hours ago

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3.0 - 7.0 years

0 Lacs

rohtak, haryana

On-site

The Area Sales Manager position at Nikhar Chemicals P. Ltd., based in Rohtak, requires a full-time on-site commitment. As an Area Sales Manager, you will be entrusted with overseeing sales operations in your designated area. Your primary responsibilities will include formulating sales strategies, striving to meet sales targets, and supervising the sales team. In addition, you will be expected to conduct market research, discover new business prospects, nurture customer relationships, and compile sales reports. Collaboration with the marketing department to execute promotional campaigns and ensuring adherence to company protocols are also integral aspects of this role. To excel in this role, you should possess expertise in sales management, customer relationship management, and market research. The ability to devise and execute effective sales strategies, meet sales objectives, exhibit strong leadership skills, and manage teams proficiently are crucial. Exceptional communication, negotiation, analytical, and problem-solving capabilities are essential. Proficiency in MS Office and CRM software is necessary. A bachelor's degree in Business Administration, Marketing, or a related field is required, while prior experience in the FMCG or detergent industry would be advantageous. Furthermore, being open to travel within your assigned area is essential for this role.,

Posted 15 hours ago

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2.0 - 6.0 years

0 Lacs

haryana

On-site

The role responsibilities involve completing procurement activities in the west region. This includes tasks such as floating prequalification documents in the market, evaluating PQ docs on the ERP, floating RFP in the market, comparing responses, and conducting negotiations with vendors on commercials and technical terms. Additionally, the role includes preparing recommendation reports and onboarding vendors for the project. The qualifications required for this role include a Bachelor's degree in Architecture, Civil, Mechanical, or Electrical. A Master's degree is preferred. Key skills necessary for this position include a comprehensive understanding of procurement activities like vendor pre-qualification, BOQs, and rate analysis of non-tendered items. Proficiency in Microsoft Office tools (MS Word, MS Excel) is essential. The role also requires skills in conducting negotiations with vendors/suppliers, the ability to identify and resolve complex problems, strong verbal and written communication skills, and the capability to exhibit both creative and analytical thinking. Meticulous attention to detail and high accuracy are also important skills for this role.,

Posted 16 hours ago

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Project Manager, your role involves overseeing the overall project planning, execution, monitoring, control, and closure. You will lead the project team to achieve objectives and effectively manage project constraints such as scope, schedule, budget, quality, and risk. Engaging with stakeholders and ensuring clear communication are key aspects of your responsibilities. Your specific responsibilities will include: **Project Planning and Initiation:** - Developing comprehensive project plans, schedules, and work breakdown structures. - Defining project scope, goals, and deliverables. - Establishing resource requirements, allocation plans, and risk management strategies. **Team Leadership and Management:** - Building, developing, and leading project teams. - Assigning responsibilities, providing clear direction, and motivating team members. - Facilitating collaboration, resolving conflicts, and conducting regular progress reviews. **Budget Management:** - Developing and maintaining project budgets, monitoring expenses, and tracking financial performance. - Forecasting costs, identifying potential budget variances, and implementing cost control measures. - Preparing financial reports for stakeholders. **Schedule Management:** - Creating and maintaining detailed project schedules, tracking milestone completion, and addressing schedule variances. - Implementing recovery plans when projects fall behind and reporting on progress against the timeline. **Stakeholder Management:** - Identifying and analyzing project stakeholders, developing engagement strategies, and managing expectations. - Communicating project status, addressing concerns, resolving issues, and building productive relationships. **Quality Management:** - Establishing quality standards, implementing control processes, monitoring deliverables, and ensuring compliance with standards. - Conducting reviews, addressing quality issues, and driving continuous improvement. **Risk and Issue Management:** - Identifying risks, developing mitigation strategies, monitoring and tracking risks, and addressing issues promptly. - Documenting lessons learned, managing change requests, and scope modifications. **Reporting and Documentation:** - Preparing status reports, documenting project decisions and changes, maintaining records, and creating final project documentation. - Conducting post-project evaluations. **Required Skills:** - Strong leadership and team management abilities. - Excellent communication and negotiation skills. - Strategic and analytical thinking, problem-solving, and decision-making capabilities. - Organizational and time management proficiency. - Technical knowledge relevant to the project domain and expertise in project management methodology.,

Posted 16 hours ago

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1.0 - 5.0 years

0 Lacs

haryana

On-site

As an Agoda Customer Experience Specialist based in our Gurgaon office, you will have the opportunity to deliver excellent customer service and manage the needs of our customers, including guests and partners, through various communication channels such as phone, email, and live chat. You will be required to support a combination of Agoda products, including Hotel, Flights, Activities, and more, after receiving the necessary training. Handling a high volume of inquiries professionally, you will be accountable for meeting individual and team goals to ensure customer satisfaction. You will need to understand and execute business strategies, improve customer services through self-service options, and continuously identify areas for work process enhancements. Collaboration and effective communication with team managers are essential in this role. In addition to customer service skills such as attentiveness, empathy, and patience, we are looking for individuals with an excellent command of spoken and written English. Proficiency in Hindi speaking and writing is desirable. Previous experience in customer service roles and contact center environments is advantageous. Personality traits including a good attitude, enthusiasm, attention to detail, responsibility, trustworthiness, ethics, and goal focus are highly valued. Analytical thinking, problem-solving abilities, stress tolerance, and the capacity to work under pressure are crucial for success in this role. The work arrangement includes rotational shifts and a hybrid working model. Agoda is committed to being an Equal Opportunity Employer, fostering a diverse and inclusive work environment. Your application will be kept on file for future opportunities, and you have the option to request the removal of your details as per our privacy policy. If you are seeking a rewarding career in customer service and possess the necessary skills and qualities, we invite you to join our team at Agoda to contribute to our mission of making travel easy and rewarding for everyone. ,

Posted 16 hours ago

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As an Experienced Professional in Firmware Engineering within the High Tech industry, you will be responsible for a wide range of activities where Firmware (also known as Embedded Software) expertise is essential. This includes involvement in various real-time applications and scenarios such as requirements analysis, specification development, architecture design, testing, and proactive problem-solving. You will be expected to deliver key components of designated designs to support other functions while adhering to established processes and best practices. Additionally, you may be tasked with designing solutions from technical specifications to meet customer expectations and quality standards, while considering constraints within the supply chain. Developing a strong proficiency in Firmware is crucial in order to enhance our technical leadership and be recognized as a thought leader with a deep understanding of customer processes that impact business outcomes. Your responsibilities will include independently fulfilling technical missions by proposing and implementing solutions in your area of expertise. You will design and develop Firmware applications, engage in coding, debugging, testing, and troubleshooting throughout the application development lifecycle. Working within hardware limitations and complex system environments, you will gain exposure to challenging tasks within your role and may receive guidance on certain aspects of your work. To excel in this role, you must possess a minimum of 5 years of experience in designing embedded software and managing project requirements related to embedded software and electronic components. Your knowledge should encompass low-level protocols such as Modbus, UART, SPI, I2C, and CAN, as well as software architectures embedded on microcontrollers and processors like ARM CORTEX M3, CORTEX M4, A8, etc., using languages such as C and C++. Familiarity with RTOS concepts, cybersecurity, real-time bus implementation constraints, R&D practices, Lean/Agile methodologies, and the ability to work effectively in diverse teams are essential for success. Furthermore, consolidated expertise in embedded software engineering, analytical thinking, flexibility, resilience, experience with variable speed drives, systems engineering, and willingness to travel are advantageous qualities. Previous exposure to development cycles is desirable for this role. If you are passionate about driving impact and contributing to sustainability initiatives, and if you thrive in a diverse and inclusive work environment, consider applying for this opportunity at Schneider Electric. Join us in our mission to create a more resilient, efficient, and sustainable world by becoming an IMPACT Maker. Submit your online application today and be a part of a global organization committed to ethics, diversity, and trust.,

Posted 17 hours ago

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2.0 - 6.0 years

0 Lacs

surat, gujarat

On-site

As an AI Automation Executive, you will play a crucial role in supporting the design, development, and implementation of AI-based automation solutions across various business processes. Your responsibilities will include identifying automation opportunities, creating AI workflows, and enhancing operations through the use of cutting-edge tools and platforms. You will be tasked with identifying business areas and repetitive processes that can benefit from AI-driven automation. By leveraging AI tools, APIs, and automation platforms such as Zapier, Make, UiPath, and Power Automate, you will design and implement automation workflows to streamline operations. Additionally, you will develop and maintain chatbots, AI assistants, and other AI-based solutions using tools like OpenAI and Dialogflow. Collaboration with internal teams will be essential as you gather requirements and translate them into automation projects. Monitoring, analyzing, and optimizing automated processes to ensure performance, accuracy, and reliability will also be part of your responsibilities. Upholding data security and compliance standards within automation workflows will be a key priority. To excel in this role, you should possess a Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Previous experience with AI tools, workflow automation platforms, or scripting languages like Python and JavaScript will be advantageous. Familiarity with tools such as OpenAI, ChatGPT, Zapier, Make (Integromat), and Power Automate is desirable. Strong problem-solving and analytical thinking skills will also be crucial for success. Staying updated with the latest trends and tools in AI, machine learning, and process automation will be necessary. Providing support and training to team members on new AI tools and systems, as well as documenting processes, workflows, and best practices for future reference, are key aspects of this role. This is a full-time position that requires in-person work. If you are a tech-savvy and innovative professional with a passion for AI automation, we encourage you to apply and be part of our dynamic team.,

Posted 17 hours ago

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism. Citi's Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front line units. We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control, and report material aggregate risks. We are currently looking for a high caliber professional to join our team as Vice President, Sr. AI/ML Model Risk Validator (Internal Job Title: Model Validation 2nd LOD Lead Analyst - C13) based in Mumbai or Bangalore, India. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and manage your financial well-being to help plan for your future. The Risk Analytics, Modeling, and Validation role focuses on developing, enhancing, and validating methodologies for measuring and analyzing various types of risks, including market, credit, and operational risks. The AI Non-Model Risk Review Team within Model Risk Management (MRM) is seeking a Senior Validator to join its dynamic and innovative team. This team is responsible for managing model risk associated with AI Non-Model Objects across Citi's diverse lines of business, with a strong emphasis on Generative AI. This individual contributor role involves validating Generative AI models and developing MRM's Generative AI Use Cases. It offers a unique opportunity to shape the future of AI risk management within Citi while working at the intersection of cutting-edge technology and risk management. In this role, you're expected to manage a portfolio of Generative AI and Natural Language Processing (NLP) models, with a focus on operational efficiency and process automation. You will evaluate technical and functional aspects of Generative AI and NLP models, conduct in-depth reviews, and present findings to senior stakeholders. Additionally, you will conduct research on emerging techniques in Generative AI, NLP, and machine learning, and collaborate with cross-functional teams to develop and implement Generative AI solutions. To be a successful candidate, you should ideally have over-all industry experience of at least 6+ years, with 4+ years specific experience in AI/ML model development, validation, or implementation, especially in NLP. Advanced programming skills in Python, a deep understanding of model risk management frameworks, and strong communication skills are also required. A Masters or Ph.D. degree in a quantitative field is preferred. Working at Citi means joining a family of dedicated people from around the globe. It's more than just a job, it's a career where you can grow, give back to your community, and make a real impact. Take the next step in your career and apply for this role at Citi today.,

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2.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. We are seeking a Full Stack Developer Team Lead with an entrepreneurial mindset, a fearless attitude, and a passion to take software technology to the next level. The ideal candidate will ensure all projects are delivered on time and with a high level of quality. As a Full Stack Developer Team Lead, you will be responsible for building robust and scalable software in Angular 2+, TypeScript, and Java 11 according to business needs and project schedules. You will extract business logic from existing JSF/Java codebase for re-implementing in REST controllers and Angular frontend. Additionally, you will ensure code quality through writing unit tests, automation, and performing code reviews. To be successful in this role, you should have 7+ years of experience in a similar position with a strong proficiency in technologies such as full lifecycle software development, enterprise-level web application development, Java programming, relational databases, source code control tools, Java/JavaScript/Angular/TypeScript, test automation frameworks (Cypress, Protractor), relational databases, and SQL. Previous mentorship experience and strong organizational skills are a must. You should also have a track record of completing projects on time, excellent organizational, verbal, and written communication skills, and the ability to drive development efforts towards solving business needs. Strong systems and analytical thinking with a keen attention to detail and dependencies are also essential for this role.,

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4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

The Model/Analysis/Validation Intermediate Analyst role is a developing professional position that involves dealing with problems independently and having the flexibility to solve complex issues. The role requires integrating specialized knowledge with a solid grasp of industry standards and practices. You should have a good understanding of how your team and area collaborate with others to achieve subfunction/job family objectives. Analytical thinking and proficiency in data analysis tools and methodologies are essential. Attention to detail is crucial when making judgments and recommendations based on factual information. You will typically handle variable issues with potential broader business impact, applying professional judgment in interpreting data and results. Communicating information in a systematic and understandable manner is important, along with possessing developed communication and diplomacy skills needed to exchange complex/sensitive information effectively. Your responsibilities will include developing, enhancing, and validating risk measurement and analysis methods for all risk types, such as market, credit, and operational risks. You may also work on developing, validating, and strategizing the use of scoring models and related policies. Supporting the design, development, delivery, and maintenance of top-notch Risk programs, policies, and practices for Risk Management will be part of your role. Reviewing analytics, models, and other documents to ensure compliance with regulatory and legal requirements is also a key responsibility. Identifying potential risks, escalating them for further review, handling preliminary investigations, assisting with reconciliation procedures, preparing routine correspondence, creating and maintaining reports, and collaborating with other areas within Risk Management will be part of your daily tasks. Your impact will be moderate but direct through close contact with the business's core activities. The quality and timeliness of the services you provide will affect the effectiveness of your team and other closely related teams. Qualifications for this role include having at least 4 years of experience in Risk Strategy, Modeling, Monitoring, or Validation. Sound knowledge of risk strategy concepts and industry best practices is essential, along with excellent quantitative and analytic skills to derive patterns, trends, and insights. Proficiency with analytical or data manipulation tools like SAS, SQL, R, Python, and the MS Office suite is required. Strong written and verbal communication skills, self-motivation, attention to detail, and project management capabilities to handle multiple projects concurrently are necessary. A Bachelor's/University degree in statistics, mathematics, economics, or equivalent experience is also required, while a Master's/PhD degree is considered a plus. This position with Global Consumer Bank (GCB) Risk Modeling Services supports the US Consumer Banks CRS portfolios, specifically in the Non-Scoring Models monitoring team. You will monitor strategies developed by the Risk/Strategy team in alignment with Risk modeling policies and procedures. Interacting with the MRM and Policy teams on issues related to CRS portfolios, including Limitations, Root Cause Analysis, and other monitoring-related matters, will be a key aspect of your responsibilities. In summary, this role requires a blend of technical expertise, analytical skills, communication abilities, and attention to detail to effectively contribute to Risk Management within the organization.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

Our client, a leading bank in the UAE, is seeking a Technology Engineer - Digital Branches to spearhead innovation and implement state-of-the-art digital banking solutions. As a pivotal figure in the organization, you will be instrumental in revolutionizing branch infrastructure, elevating customer experience, and overseeing advanced banking technologies. In this dynamic digital landscape, banking is rapidly evolving, and our client is committed to investing in smart branch technology to enhance customer engagement and operational efficiency. As the Technology Engineer - Digital Branches, your primary responsibility will be to lead the implementation, maintenance, and optimization of digital branch solutions. Key Responsibilities: Branch Technology Implementation & Management: - Strategize, coordinate, and execute branch/office setups and renovations - Install, configure, operate, and maintain audio/visual (AV) systems and IT infrastructure - Oversee and enhance branch solutions, building management systems, and network servers - Research, assess, and deploy emerging technologies to enrich customer engagement IT Infrastructure & System Administration: - Administer Windows/Linux servers, network infrastructure (LAN/WAN), and databases - Ensure the reliability, security, and efficiency of digital branches" systems - Automate routine tasks through scripting languages like Python and Perl - Conduct proactive maintenance and troubleshooting of IT systems Project Management & Collaboration: - Collaborate with internal IT teams and external vendors for project delivery - Ensure timely and budget-aligned completion of technology projects in line with business objectives - Maintain project documentation, offer regular updates, and monitor performance metrics - Identify opportunities for technology enhancements in collaboration with stakeholders Stakeholder & Vendor Management: - Cultivate and sustain strong relationships with internal teams and external vendors - Coordinate with telecom providers to ensure seamless connectivity for digital branches - Uphold compliance with industry best practices and internal IT policies Key Requirements: Technical Expertise: - Proficiency in IT Infrastructure Management - Experience with Windows/Linux servers, network administration (LAN/WAN), and database management - Hands-on experience with various branch technologies such as Video Walls, Smart Projectors, Robotics, Kiosks, and Biometric Security - Ability to script automation using Python, Perl, or similar languages - Familiarity with ITIL Service Management (Change & Release Management) - Sound knowledge of audio-visual technology for digital banking branches Project & Budget Management: - Skilled in budget planning, time management, and cost analysis - Capable of tracking, reporting, and optimizing project deliverables - Experience in vendor negotiations and contract management Soft Skills & Leadership Qualities: - Excellent communication and stakeholder management abilities - Strong analytical thinking, problem-solving, and decision-making skills - Capability to prioritize tasks and operate under tight deadlines - Enthusiasm for exploring new technologies and steering digital transformation Education & Certifications: - University degree in Information Technology, Computer Science, or related field - PMP or Prince2 certification preferred - ITSM/ITIL certification would be advantageous Why Join Our Client - Contribute to a significant digital transformation initiative in the banking industry - Engage with cutting-edge banking technologies like robotics, AI-driven kiosks, and smart branch setups - Collaborate with top-tier IT professionals and banking experts - Avail opportunities for career advancement and skill development in a fast-paced, technology-centric setting If you are intrigued by this opportunity, don't hesitate to apply now or refer someone who could excel in this role.,

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3.0 - 7.0 years

0 - 0 Lacs

chennai, tamil nadu

On-site

As a Technical Program Manager, you will play a critical role in managing large, complex programs by anticipating bottlenecks, providing escalation management, and making tradeoffs to balance business needs with technical constraints. Your responsibilities will include breaking down projects into manageable pieces, developing functional and technical user stories, and delivering solutions successfully and in a timely manner. The key qualities for success in this role include maturity, high judgment, negotiation skills, ability to influence, analytical thinking, and leadership. You will be accountable for the success of the program, which involves developing and managing partner relationships to enhance the program's impact. Leading the planning, execution, and delivery of projects across multiple teams will be a core part of your role. This includes translating ambiguous science and engineering goals into manageable milestones, writing functional specifications, designing systems, solving technical challenges, interfacing with various teams, and ensuring agile and timely delivery of solutions. Effective communication with senior leadership and partner organizations is crucial, and you will be responsible for reviewing documents, newsletters, and developing wiki pages. By anticipating bottlenecks and balancing business needs with technical constraints, you will drive projects forward efficiently. Additionally, managing resource allocation across all technical teams and maintaining a balanced program roadmap are key aspects of this role. The ideal candidate for this position will possess deep technical and software expertise, strong project management skills, good judgment, and a drive to make a significant industry-wide impact. The ability to thrive in a fast-paced environment within a large company and deliver services with broad business implications is essential. **BASIC QUALIFICATIONS** - 7+ years of experience working directly with engineering teams - 5+ years of technical product or program management experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams - 5+ years of experience in an agile and/or scrum environment - Experience managing programs across cross-functional teams, establishing processes, and coordinating release schedules **PREFERRED QUALIFICATIONS** - 5+ years of program management expertise, including scope, schedule, budget, quality, risk, and critical path management - Experience managing projects across cross-functional teams, establishing sustainable processes, and coordinating release schedules - Proficiency in defining KPIs/SLAs to drive multi-million dollar businesses and reporting to senior leadership The compensation for this role ranges from a minimum of USD ,000 to a maximum of USD ,000, depending on the candidate's experience and qualifications. This estimate is provided in good faith and is subject to adjustment based on the actual profile of the selected candidate. Please note that this position is not open to independent contractors, and applications received more than 120 days after the posting date will not be considered.,

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10.0 - 23.0 years

0 Lacs

karnataka

On-site

You will be joining the Fulfillment and Experience (F&E) team at Meesho, working on enabling Meesho to deliver a world-class experience to our customers. As one of the prime movers in the e-commerce logistics ecosystem, the F&E team is solving industry-defining problems at scale that few startups can offer globally. As an Assistant Manager- F&E, you'll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation. In order to drive implementation, you'll get complete autonomy in terms of the team and processes that you would want to set up. You'll also be responsible for shaping up the right solutions in coordination with the product team, in case your solution requires tech interventions. Design programs to improve supplier and user experience metrics, driving improvement in NPS or relevant operational metrics. Own a key part of experience improvement for one or more of marketplace participants- our entrepreneurs, their customers, or our suppliers. Influence product development choices using data and insights which originate from in-depth knowledge of your program. Drive program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes. Engage the Meesho Leadership as active stakeholders in problem-solving for your programs. Manage both internal and external stakeholders to drive the success of the programs you own. This role demands strong generalist problem-solving skills and provides opportunities for mobility across various business verticals within the organization. Candidates from premier institutes with 2-3 years of total work experience are preferred. Prior experience in Fulfillment, 3PL logistics, and end-to-end supply chain operations especially within tech-driven startups is a strong plus. Demonstrated strength in problem-solving and analytical thinking. Excellent project management skills, with the ability to lead cross-functional teams, manage complex projects, and prioritize high-impact initiatives. A data-driven and curious mindset, with a strong instinct for interpreting data patterns. Candidates with SQL experience (basic level) are preferred.,

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5.0 - 9.0 years

0 Lacs

delhi

On-site

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team. Your day at NTT DATA The Senior Manager, HR Data and Digital is a senior management role, accountable for delivery of key HR data and digital initiatives across their team. This role is critical in defining the organization's data strategy and leading digital initiatives within the HR function whilst managing a team of HR data and digital professionals to achieve operational excellence. Key responsibilities: - Oversees the collection, organization, and maintenance of HR data to ensure accuracy, consistency, and reliability and collaborates with relevant stakeholders to identify data requirements and establish data quality standards. - Utilizes data analytics tools and techniques to analyze HR data and extract valuable insights and identifies trends, patterns, and areas for improvement to support data-driven decision-making. - Inputs into the selection and implementation of HR technology systems and digital solutions and ensures seamless integration and user-friendly experiences for HR teams and employees. - Creates visually compelling dashboards and reports to present HR data insights in a clear and concise manner for various stakeholders. - Utilizes talent analytics to identify talent trends, track key HR metrics, and provide recommendations to optimize talent acquisition, development, and retention. - Drives digital HR initiatives, including automation, self-service tools, and digital learning platforms, to enhance HR processes and improve employee experiences. - Establishes and enforces data governance protocols to ensure data security, privacy, and compliance with data protection regulations. - Collaborates with IT, HR business partners, and other stakeholders to align HR data initiatives with broader organizational goals. Foster a collaborative approach to leveraging data and technology for HR excellence. - Supports management efforts related to the adoption of new HR technologies and digital processes and supports HR teams and employees through the transition. - Provides training and support to HR team members on data analytics tools and digital solutions, ensuring a skilled and capable HR workforce. - Manages HR data and digital projects, ensuring timely delivery and adherence to project timelines and budgets. - Stays informed about the latest trends and best practices in HR data and digital technologies and continuously seek opportunities to optimize processes and enhance HR capabilities. - Prepares and presents regular reports on HR data insights and digital initiatives to management/leadership and stakeholders. To thrive in this role, you need to have: - Extended knowledge of HR data management principles, data architecture, data integration, and data quality management. - Extended knowledge of data analytics concepts and techniques, including data manipulation, statistical analysis, and data visualization. - Extended knowledge of HR technology systems, such as HRIS, talent management software, and digital HR tools, and their functionalities. - Extended ability to develop a team in emerging digital trends in HR, such as AI-driven HR applications, employee experience platforms, and HR automation. - Extended ability to provide guidance on data governance principles, data privacy regulations, and compliance with data protection laws. - Extended ability to develop a team in creating informative and visually appealing data visualizations and HR data dashboards. - Effective problem-solving skills to identify data-related challenges and propose solutions to optimize HR processes. - Excellent communication skills to convey HR data insights and digital strategies to team members and stakeholders. - Extended analytical thinking to interpret HR data, identify trends, and make data-driven decisions. - Ability to collaborate with cross-functional teams, including HR business partners, IT, and data science teams, to drive integrated HR data and digital solutions. - Meticulous attention to detail to ensure data accuracy and reliability in HR data analysis and reporting. - Demonstrates a desire for continuous learning and staying updated with the latest HR data management and digital HR advancements. Instrumental in shaping the organization's data-driven HR approach and leveraging digital solutions to enhance HR processes and employee experiences. Academic qualifications and certifications: - Bachelor's degree or equivalent in Information Technology / Data and Analytics or related field. - Workday Administrator Accreditation is highly beneficial. - Relevant data / analytics certification(s) preferred. Required experience: - Extended demonstrated experience in HR data management, digital HR initiatives, and HR technology support. - Extended proficiency in data analytics and reporting, with hands-on experience in utilizing data visualization tools to present HR insights effectively. - Extended demonstrated experience in supporting talent analytics and digital HR projects, as well as ensuring data governance and compliance, with the ability to collaborate with cross-functional teams to deliver digital HR transformation. - Extended demonstrated experience in data analysis using tools such as Excel, SQL, or data analytics platforms to derive valuable insights from HR data. - Extended management and leadership experience. Workplace type: Hybrid Working Equal Opportunity Employer,

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